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Key Responsibilities: Guest Coordination: Welcome and check in guests for dinner cruises and charters Communicate cruise details, schedules, and expectations clearly to all guests Address on-site customer questions, requests, and issues with professionalism Event & Cruise Logistics: Coordinate with vendors (catering, entertainment, musicians, decorators, etc.) Ensure boat is cruise-ready (clean, set up, stocked, and staffed) Monitor timelines and manage boarding/disembarkation processes Maintain manifest accuracy and monitor guest counts Private Charters: Liaise with clients to confirm cruise details, timing, food and beverage choices, and special requests Provide day-of-event support to ensure charter expectations are met or exceeded Administrative: Assist in preparing run sheets and event schedules Track special requests and dietary accommodations Report any operational issues or incidents to management Qualifications: Prior experience in events, hospitality, or maritime coordination preferred Strong organizational and time-management skills Excellent communication and customer service abilities Comfortable working on water-based vessels Ability to stand and move for extended periods and lift up to 30 lbs Available to work evenings, weekends, and holidays Bonus Points For: Knowledge of NYC waterfront and tourism industry Bilingual or multilingual abilities Familiarity with event coordination software or booking systems Compensation: Competitive hourly wage or salary Tips or bonus incentives (if applicable) Opportunities for growth in a fast-growing cruise and events company
We are a dynamic, growing restaurant group seeking a Regional Director of Operations to oversee our portfolio of fine dining and casual dining restaurants. This is a high-impact leadership role for an experienced operator with an exceptional eye for detail, organizational excellence, and a proven ability to elevate both guest experience and operational performance. Responsibilities: Oversee daily operations across multiple restaurant locations, ensuring consistency in quality, service, and brand standards. Lead and mentor management teams to drive efficiency, accountability, and guest satisfaction. Implement systems and procedures that enhance organizational effectiveness. Collaborate with ownership on financial performance, staffing, and long-term growth strategies. Maintain the highest standards of service and presentation, ensuring every detail contributes to a world-class dining experience. Requirements: Minimum 3+ years of progressive leadership experience in fine dining and casual dining operations. Exceptional attention to detail with the ability to identify and correct operational gaps quickly. Strong organizational and project management skills, with the ability to manage multiple priorities across locations. Proven track record of driving revenue growth while maintaining brand integrity. Excellent leadership, communication, and team development skills. What We Offer: Competitive salary and performance-based incentives. Opportunity to lead a prestigious restaurant group with both iconic and growing brands. A culture that values precision, innovation, and hospitality at the highest level. Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Ability to Commute: New York, NY 10007 (Required) Ability to Relocate: New York, NY 10007: Relocate before starting work (Required) Willingness to travel: 50% (Preferred) Work Location: In person
About Us For over 175 years, Seamen’s Society has been dedicated to helping children survive, thrive, and succeed. Our programs provide critical support to vulnerable children and families, and we are looking for passionate, dedicated professionals to join us in making a difference. If you’re seeking a rewarding career where your work truly matters, we invite you to be part of our mission. With opportunities in Brooklyn and Staten Island, we offer competitive salaries, career growth potential, and a comprehensive benefits package. Seamen’s Society for Children and Families is a 501(c)(3) nonprofit organization and an Equal Opportunity Employer. Take the next step in your career and help create brighter futures for children and families, apply today! Supervisor - Preventive Family Treatment and Rehabilitation Role Summary: This position is responsible for supervising a unit within the Family Treatment and Rehabilitation (FT/R) program. The supervisor oversees all staffing functions including hiring, scheduling, case assignments, employee relations, and performance evaluations. They ensure program compliance with ACS, Connections, and PROMIS requirements, and manage key functions such as Family Team Conferences, Clinical Diagnostic Team meetings, and QA documentation. The role requires strong leadership, clinical knowledge, organizational skills, and the ability to work collaboratively with internal teams and community partners to support at-risk families and meet agency goals. Duties and Responsibilities: • Conducts joint interviews with Director and makes hiring decisions for their unit., • Manages staff work hours and schedules., • Manages all case assignments and distribution of work., • Manages and documents employee complaints within the unit., • Manages employee progressive discipline when required., • Provide direct supervision to FT/R staff ensuring the program meets all mandates., • Assist walk ins., • Manages Family Team Conferences, Clinical Diagnostic Team meetings with families that result in a service plan for the family., • Ensure that all reporting requirements with Connections and PROMIS are completed and all ACS requirements for the programs are met., • Responsible to interact with the program monitors to ensure programs are successful and at full capacity., • Maintain a positive relationship with community networks and with appropriate agencies and community groups to benefit the programs and the agency., • Conduct employee evaluations., • Conduct quarterly case record reviews (physical records).Complete monthly case review and enter note in Connections., • Work in collaboration with the QA dept to monitor FASP’s, casework contacts and other QA mandates and ensure FTC’s are scheduled and held., • Provide back-up for other supervisors in the Preventive programs Skills, Knowledge and Abilities: • Knowledge and experience providing clinical interventions and counseling services for families., • Ability to manage and supervise all staff., • Excellent interpersonal, organizational and computer skills., • Skills with crisis intervention and community networking, • Ability to work independently., • Ability to perform the essential functions of the job with or without a reasonable accommodation Qualifications/Requirements: • MSW/LMSW and experience working with families required., • 3+years of progressive supervisory experience, • Due to the nature of the work environment work hours will be based on needs of program and may vary., • Our Agency operates in 2 locations: Staten Island and Brooklyn. In rare occasions you may be temporarily transferred to either site to meet program needs., • Performs other duties/responsibilities as assigned within scope of position
Location: Grand Colony Hall at 460 Brielle Ave, SI, NY 10314 Job Type: Full-Time/Part-Time Reports To: Venue Owner/General Manager Position Overview: We are seeking a highly professional, well-dressed, and experienced Banquet Manager to oversee the successful planning, execution, and supervision of events at our venue. The Banquet Manager will serve as the face of the facility, meeting with clients during the week to sell and book events, and managing all aspects of event operations during functions. This role requires excellent leadership, communication, and organizational skills, as well as a strong eye for detail to ensure a seamless guest experience. Key Responsibilities: Client Relations & Sales: Meet with prospective clients to present and sell the hall for weddings, parties, corporate functions, and other events. Conduct tours of the venue, answer client questions, and prepare contracts as needed. Maintain strong professional relationships with clients, ensuring all needs and expectations are clearly communicated and met. Event Management: Act as the head banquet manager during events, overseeing the flow of service from start to finish. Ensure that the timing and scheduling of each event goes as planned, including food service, entertainment, and program transitions. Supervise food and beverage stations, ensuring cleanliness, efficiency, and guest satisfaction. Monitor staff performance, making sure team members stay focused, follow rules, and deliver excellent customer service. Ensure bathrooms and all public areas remain clean and well-maintained throughout the event. Staff Leadership & Scheduling: Train, schedule, and supervise banquet staff for all events. Oversee staff setup and breakdown of events, ensuring timeliness and accuracy according to client specifications. Provide clear instructions and delegate responsibilities to staff during events. Enforce company policies and building rules for both staff and guests. Operations & Compliance: Ensure all safety, sanitation, and health regulations are followed at all times. Handle any issues or conflicts with professionalism, resolving them quickly to maintain a positive guest experience. Maintain accurate post-event reports, including staffing, timing, and client feedback. Qualifications: 2–3 years of proven experience as a Banquet Manager, Event Manager, or similar supervisory role in hospitality/events. Strong leadership and team management skills. Excellent communication and organizational abilities. Professional appearance and demeanor at all times. Ability to work flexible hours, including evenings, weekends, and holidays. Strong attention to detail and ability to multitask under pressure. Knowledge of food and beverage service standards, banquet setup, and event operations. Requirements: Minimum of 2–3 years of event management/banquet experience. Must provide 2 professional references. Ability to stand and move for long periods during events. Ability to lift up to 25 lbs (moving chairs, tables, equipment as needed). Reliable transportation and punctuality are a must. Compensation & Benefits: Competitive salary (based on experience). Growth potential within the company
The General Manager at Louise & Jerry’s will be responsible for managing all the daily operations of the bar and special events. Which include, but are not limited to, guest satisfaction, upholding employee service standards, bar cleanliness and appearance, quality controls, financial reporting, and general administrative responsibilities. The General Manager will be responsible for overseeing all employees who report directly to him/her. The General Manager will report directly to the Owner. Duties Will maintain management systems for all staff including bartenders and barbacks. As well as, but not limited to the Assistant Manager, and Facilities Manager. Will monitor and maintain a training schedule for all staff and management to be completed with a formal evaluation report. Will maintain a record of performance evaluation of each staff and management member, which will include service standards and product knowledge. Communicate with staff and management on any new directives from ownership Will monitor guest satisfaction through in person interaction, and all online review platforms Will hold weekly meetings with management Will monitor performance on a weekly basis of all KPI’s pertaining to the bar and events Build and maintain guest relationships, and be a personality within the business for all guests Will anticipate any issues and act quickly to resolve problems before they affect the guest experience Will maintain cash management systems with Assistant Manager providing accountability on collecting and depositing cash on a daily or weekly basis Will monitor all comps/voids on a daily and weekly basis and discuss any % of discounts above an acceptable level Will monitor all tip %’s on a daily and weekly basis and discuss any % of tips above an acceptable level Will review labor and staffing on a weekly basis with Assistant Manager, will discuss action items if needed Will create management systems to ensure operational soundness of private events, including staffing, set up, and breakdown Will monitor daily checklists for quality and completion, including all opening and closing procedures Will monitor and maintain all inventory procedures for LQ, Beer, and wine, including but not limited to inventory, ordering, and intake procedures Will lead weekly management meetings and report on all responsibilities outlined in this description, as well as other issues that may arise Skills Proven experience in a bar management or assistant manager role within the hospitality industry. Strong knowledge of food management practices and restaurant management principles. Excellent team management skills with the ability to motivate and lead a diverse team. Proficiency in using POS systems for efficient order processing and inventory management. Exceptional communication skills with a focus on customer service excellence. Experience in staff training and development to foster a positive work environment. Understanding of food service management principles to ensure quality offerings at the bar. Must have a Bar Card Must have your TIPs Certification Must have at least 1yr-2yrs experience in General or Assistant Manager Join our team as a Bar Manager where you can showcase your leadership abilities while creating memorable experiences for our guests! OPEN CALL: 1. Tuesday, September 16th from 2pm to 5pm, 2. Wednesday, September 17th from 2pm to 5pm, 3. Thursday, September 18th from 2pm to 5pm MUST BRING RESUME Job Type: Full-time Pay: $25.00 - $30.00 per hour Expected hours: 40 per week Work Location: In person
We’re seeking a Hospitality Service Technician to join our Operations team. The Hospitality Service Technician will report directly to the Service Manager/Supervisor. What You’ll Do: The Hospitality Service Technician will provide genuine anticipatory service to clients and participants in all aspects of hospitality and conference services. In this position, you will interact with our clients and ensure they have a great experience at Convene. You will work in partnership with the Culinary, Production, Technology teams to ensure we are exceeding the expectations of our clients. At all times, the Service Technician is expected to be attentive to our clients’ needs and make them feel welcomed, important, and relaxed. We need someone with excellent communication and interpersonal skills, as well as someone highly motivated and ready to work with others. Our employees carry our Core Values every day: Genuine, Relentless, Integrity, and Teamwork. • Greet all clients with enthusiasm and friendliness, • Maintain a warm and friendly demeanor at all times, • Provide world-class service, in accordance with our Brand Standards, • Set up, replenish, maintain, and breakdown Food and Beverage stations, • Accommodate special client needs and last minute requests, • Develop relationships with clients, • Accurately answer client questions about culinary and our spaces in a friendly manner, • Read, understand, and execute Program Execution Orders, • Follow checklists and Standard Operating Procedures, • Set up and breakdown conference rooms and refreshing rooms as needed, • Perform facility maintenance, • Maintain safe, clean, organized, and well-stocked work areas, • Responsible for constant sanitation, organization, and proper food handling, • Have full knowledge of menus, recipes, and other pertinent information, • Perform opening, mid-shift, and closing duties in accordance with company standards, • Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups, • Maintain a professional appearance at all times, • Maintain professional working relationships with team, • Follows all Company drink recipes and procedures, • Proficiently prepares blended and cold drinks provided by the cafe, • Full knowledge of coffee and tea menu, • Perform additional duties as assigned What We Look For: • Minimum 2 years server experience, • 1 year of coffee experience a plus, • Basic knowledge of food and beverage, • Proven excellent communication and interpersonal skills, • Proven good organizational skills, • Must be highly motivated and ready to lead other team members, • Proficient in multitasking, • Food Hygiene or Food Handling Certificate preferred, • TIPS Certification preferred, • Flexible and long hours are sometimes required., • Ability to move, carry, push, pull and place objects up to 25 pounds without assistance, • Ability to reach overhead and below the knees, • Ability to stand, sit, and walk for an extended period of time Compensation: The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Full Time Hourly Rate: $21 This role is also eligible for Convene's annual incentive performance bonus plan. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Who We Are: Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection.The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities. We’re Here For You: At Convene, you’ll receive: Health and Wellness • Excellent health coverage for you and your family starting day one, • 24/7 virtual care through Centivo Care, • Employee Assistance Program: emotional well-being and support for everyday life, • Fertility & family planning through Kindbody Time Off and Work-Life Balance • Generous paid time off plus time off for your birthday, • A Holiday closure each year to allow all employees to unplug and recharge, • Paid time off for new parents: maternity, paternity, adoption Financial Support and Benefits • 401K plan with company matching, • Financial support for education: for attending conferences, taking courses, or gaining certifications Professional Development and Recognition • Continuous professional and personal development support, • Employee recognition and reward programs to mark achievements and milestones Community and Impact • Opportunities to volunteer, donate, and participate in community give-back initiatives, • The opportunity to have a significant impact on your team and the business in the work that you do
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Managed by HHM Hotels
Role Overview Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 100 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate Restaurant Manager (Bilingual) who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career. For those who are result-driven, enthusiastic, and looking to join a one-of-a-kind team, KPOT is the place to be! The Restaurant Manager plays a critical leadership role at our KPOT locations, overseeing the success of front-of-house operations. This Restaurant Manager position requires an individual who is highly organized, adept at multitasking, and capable of coaching team members effectively in real-time. The ideal Restaurant Manager will have a strong track record of fostering a culture of exceptional hospitality and will be responsible for ensuring seamless day-to-day operations. Availability to work evenings and weekends is essential. RESPONSIBILITIES • Full Operational Oversight: Hold full P&L accountability, manage prime cost control (food, labor, purchasing), inventory, and ensure compliance with federal, state, and local regulations., • Team Leadership & Staffing: Lead hiring, staffing to required levels, corrective actions, and integrated company initiatives across teams., • Standards & Procedures: Maintain expert knowledge of brand standards, plate presentation, recipe adherence, and overall operational procedures., • Customer & Floor Management: Oversee floor operations, shift management, labor cuts, and engage with customers to ensure exceptional service., • Facilities & Special Projects: Conduct operational audits, resolve facilities issues, and manage weekly special projects. Core Qualifications • Restaurant & Bar Management Experience: 2+ years leading full-service restaurant operations and bartending, with a hands-on approach to service and team supervision., • Certified Food Safety: Holds a valid State-Mandated Food Handlers Certification, ensuring compliance with health and safety standards., • Tech-Savvy Operations: Proficient in POS systems, scheduling software, inventory/purchasing platforms, streamlining daily operations., • Professional Communication: Demonstrates clear, high-level communication skills to effectively lead teams and enhance guest satisfaction., • Financial Acumen: Solid experience with P&L management, understanding the relationship between sales, labor, and operational costs., • Bilingual, English and Mandarin required Preferred Qualifications • Advanced Leadership: 3+ years in full-service restaurant management and bartending, with a proven track record of operational excellence., • Food Safety Expertise: Holds a State-Mandated Food Manager Certification, reflecting advanced food safety and regulatory knowledge., • Operational Technology Mastery: Deep familiarity with restaurant tech tools, including advanced POS, scheduling, and inventory systems., • Guest Experience Champion: Strong communication and a passion for delivering world-class service at every touchpoint., • Strategic Financial Insight: In-depth understanding of P&L metrics with the ability to implement strategies that drive profitability and improve key KPIs. Perks & Benefits • Flexible Scheduling: Enjoy a healthy work-life balance with shifts that fit your lifestyle., • Generous Employee Discount: Receive 30% off meals to enjoy your favorite dishes anytime., • Vibrant Work Culture: Be part of a fun, high-energy team with opportunities for career growth and advancement., • Performance-Based Bonus Potential: Earn additional income through performance and goal-driven incentives. ABOUT KPOT KPOT offers both worlds of Korean BBQ and Asian Hot Pot. What is Hot Pot? Hot pot is an Asian cooking method, prepared with a simmering pot of soup stock at the dining table, containing a variety of East Asian foods and ingredients. While your hot pot is simmering, ingredients are placed into the pot and are cooked at the table in front of your eyes, in a manner similar to fondue. Korean barbecue known locally as (고기구이) gogi-gui, “Meat Roast”, refers to the Korean cuisine method of grilling meat such as beef, chicken or pork, that you prepare yourself at your table. Our menu offers an extensive selection of fresh quality meats, seafood, noodles, and vegetables for Hot Pot and BBQ experience. KPOT Korean BBQ & Hot Pot provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state and local laws. Job Type: Full-time Pay: $65,000.00 - $85,000.00 per year Benefits: • Employee discount, • Flexible schedule, • Paid time off, • Paid training Shift: • Day shift, • Evening shift, • Night shift, • Work Location: In person