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  • Regional Culinary Director
    Regional Culinary Director
    3 hours ago
    $95000–$105000 yearly
    Full-time
    SoHo, Manhattan

    Maman - Regional Culinary Director maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an experienced culinary leader who brings energy, respect, and passion into their everyday interactions. you are a mentor and problem solver who effectively develops high-performing teams and fosters a collaborative, four-walls culture in every location. you have extensive experience with multi-unit leadership and maintain operational excellence by upholding the highest standards of quality, consistency, safety and brand integrity. you have strong culinary expertise in french, mediterranean, and american cuisines, and are fluent in both english and spanish. Position Summary The Regional Culinary Director oversees all Back of House operations across maman's Tri-State locations, leading the Culinary Management team and partnering closely with the VP of Operations to ensure alignment between culinary execution and overall business strategy. The Regional Culinary Director drives culinary excellence, operational consistency, financial performance, and team development across the Tri-State region. Through hands-on leadership, strategic oversight, and strong mentorship, the Regional Culinary Director ensures each kitchen operates efficiently and profitably while upholding maman's standards, brand identity, culture and values. Essential Responsibilities Culinary Leadership Standards • Oversee all kitchen operations across multiple locations to ensure consistency, quality, and execution of brand standards, • Maintain rigorous food quality, presentation, and portion control standards, • Train and coach BOH teams to ensure proper execution of all culinary initiatives, • Drive successful menu rollouts and ensure seasonal updates are executed flawlessly, ensuring brand standards are met and portioning and control is consistent across all markets, • Ensure compliance with all health, safety, and sanitation regulations as directed by State and local governments, • Audit ServSafe Food Handler certifications for management at all locations Operational Excellence • Oversee the performance and accountability of each region by reviewing weekly reports, conducting store visits, and holding weekly team meetings as needed • Lead, coach, and inspire Culinary Management team and onsite Kitchen Leaders, • Conduct performance reviews, provide ongoing coaching and foster career development conversations, • Partner with VP of Operations to foster a collaborative, four-walls environment in each location, • Ensure Kitchen Leaders uphold training, service, and culinary standards and drive alignment between store-level operations and company-wide goals Inventory, Cost Control Financial Performance • Enforce best practices for inventory management, ordering procedures, and portion control, • Oversee COGS guidelines and food cost targets to protect and improve margins, • Optimize labor scheduling and productivity across all locations, • Manage regional vendor relationships and purchasing strategies to ensure cost efficiency and product quality, • Utilize various technologies and tools to analyze and strategize financial performance Clear Communication Hands-On Support • Maintain open communication with Kitchen Leaders, Tri-State Regional Managers and the VP of Operations regarding progress, challenges, and opportunities, • Support cross-functional projects and activations, ensuring alignment with brand standards, • Provide insights to leadership regarding staffing needs, market trends, and operational improvements Qualifications \& Skills • 10+ years of progressive culinary leadership experience, including 3+ years in a multi-unit or regional leadership role, • Strong financial acumen with proven ability to manage budgets, labor, and costs effectively, • Proficiency in Google Workspace expected; experience with third-party delivery platforms, MarginEdge, and Harri preferred, • Extensive knowledge of State and local food safety regulations across NY, NJ, and CT, • Excellent leadership, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout the Tri-State area, • Energetic, approachable, adaptable with experience building and leading high-performing teams • Bi-lingual in English and Spanish What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Culinary Directors enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary, performance-based bonuses, and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Paid time off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

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  • Restaurant Manager
    Restaurant Manager
    14 days ago
    $80000–$150000 yearly
    Full-time
    Manhattan, New York

    Job Summary We are a well-established Chinese restaurant located in Manhattan seeking an experienced and motivated Restaurant Manager to oversee daily operations, ensure excellent guest service, and manage staff efficiently. The ideal candidate has strong leadership skills, experience in full-service dining, and familiarity with Chinese cuisine and culture. Key Responsibilities Operations & Service • Oversee daily restaurant operations to ensure smooth and efficient service, • Maintain high standards of food quality, presentation, and customer service, • Handle guest inquiries, feedback, and complaints professionally, • Ensure compliance with NYC health, safety, and labor regulations Staff Management • Hire, train, schedule, and supervise front-of-house staff, • Monitor staff performance and provide coaching and discipline when necessary, • Ensure proper staffing levels during peak and off-peak hours Financial & Administrative • Control labor and operating costs, • Monitor sales, cash handling, and daily reports, • Assist with inventory management and ordering supplies, • Work with ownership on budgeting and performance goals Guest Experience & Marketing • Build relationships with regular customers, • Support promotions, special events, and private dining, • Maintain the restaurant’s reputation and brand image Qualifications • 3+ years of restaurant management experience (full-service preferred), • Experience working in a Chinese or Asian restaurant is a strong plus, • Strong leadership, communication, and problem-solving skills, • Knowledge of NYC labor laws and health department requirements, • Ability to work flexible hours, including nights, weekends, and holidays, • Bilingual (English & Mandarin/Cantonese) preferred but not required Compensation & Benefits • Competitive salary (based on experience), • Performance-based bonus opportunities, • Staff meals, • Paid time off (if applicable), • Growth opportunities within the company

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  • General Manager
    General Manager
    2 days ago
    $70000–$75000 yearly
    Full-time
    Bedford-Stuyvesant, Brooklyn

    Maman - General Manager maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. We're looking for a passionate General Manager to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Report directly to your regional director and culinary director, and effectively communicate with them regarding team and restaurant needs, • Impeccable understanding of your restaurants' financial results and motivate your team to constantly go above and beyond, • Target the areas of excess cost; work with Maman office team to maximize profitability without compromising guest experience, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Lead a team of front of house and back of house staff {approx. 25 people}, • 75% of your time spent on the floor completing tasks that your team completes, and 25% of your time will be spent on scheduling, ordering, inventory and emailing and reporting with the back office team, • Review daily time punches on Harri; address time clock abuse via coaching and/or documentation, • Work with the Maman office team towards the development and implementation of new SOPs, menu launches, marketing initiatives, events, training etc., • Follow performance review documents provided by Regional Directors and lead monthly performance reviews for all team members, • Identify and share staffing needs with Regional Directors, • Ensure all new hires are fully onboarded in Harri prior to coming in for their first training shift, • Ensure that all food and beverage products are consistently prepared and served according to Maman's recipes, portioning, and plating standards, • Take ownership of the cafe spaces aesthetics, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 3 years leadership experience, • You take complete ownership of your team, restaurant and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and own a valid food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

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  • Business Development Representative
    Business Development Representative
    1 month ago
    $50000–$55000 yearly
    Full-time
    Livingston

    • Work collaboratively with local branches to generate new membership and program leads through hands-on grassroots business development efforts, including community tabling, outreach, and participation in community and corporate partner events during weekdays, evenings, weekends, and some holidays as needed., • The role requires meeting a minimum number of community and corporate partner events, as established by the Senior Director of Business Development and Operational Compliance, while actively supporting lead generation, sales efforts, and execution of association business development plans., • Conduct market research to identify new business development opportunities and understand the local market competition., • Travel throughout the Association’s service areas to meet with potential membership and/or program partners., • Collaborate with the Marketing and Communications team to develop marketing messages and resources to support the membership and program growth strategy., • Participate in and support the Annual Campaign., • Participate in workshops, trainings and seminars that will enhance professional growth., • Demonstrate and model the YMCA’s four core values of Caring, Honesty, Respect, and Responsibility., • Perform such other job-related duties as may be periodically assigned by the Supervisor., • Provide training and ongoing support to branch and association staff on lead management best practices, including lead capture, follow-up, and conversion standards., • Ensure all leads are accurately entered, tracked, and maintained in HubSpot or another designated lead management system or another lead management system designated by the Senior Director of Business Development and Operational Compliance, and conduct regular audits to ensure data integrity and compliance., • Develop and distribute monthly KPI reports related to lead generation, conversion, and follow-up performance, and partner with leadership to address trends and improvement opportunities., • Build and maintain relationships with community organizations, schools, municipalities, and employer partners to support ongoing outreach, referrals, and corporate engagement opportunities., • Support presales, new facility openings, and major initiatives by coordinating outreach activities, staffing events, and capturing and managing leads during high-volume campaigns., • Manage all aspects of the organization’s mascot (Pickle Dill) appearances, including scheduling visits, coordinating event logistics to support lead-generation and community engagement efforts, and overseeing the rotation and readiness of staff assigned to wear the mascot costume., • Adhere to all Association safety policies and procedures, with specific emphasis on youth protection, including avoiding one-on-one interactions, immediately reporting red-flag behaviors to a supervisor, and fulfilling all mandated reporter requirements.

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  • Shift Supervisor F89
    Shift Supervisor F89
    1 month ago
    Full-time
    Staten Island, New York

    SUMMARY: Perform responsible work involving a variety of specialized assignment in a homeless shelter; does related work as required. Shift Supervisor reports to the Security Manager. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: Train new security employees in all aspects of the facility. Maintain level of expectation of requirements for security office and traffic intervention. Assist Facility Manager, preparing and executing fire drills (as well as fires) or in other cases. Make rounds randomly through the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, etc. Respond by phone or in person to request for assistance form Shift Supervisors at other locations. Complete assigned paper work responsibilities i.e.,log, incident reports, CPS reports and all other reports. Monitor reception area and security at front desk area daily. Maintain safety and security of clients and staff. Provide crisis intervention when needed. Enforce drug free workplace policy and no smoking rules. Attend and conduct various meetings and training’s as needed. Back-up Security Manager as directed. Check inventory of equipment daily. Provided leadership in emergency situations within the security department. Fulfills all job responsibilities of a Client Care Monitor. Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Associates Degree in social services, criminology or related field; or equivalent experience required. Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information a must. Shift Supervisor must own their own vehicle and have knowledge of public transportation system. A home phone number is mandatory. Must be flexible on days and hours of availability. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

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