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  • Lead HVAC Service Technician No On Call
    Lead HVAC Service Technician No On Call
    1 day ago
    Full-time
    New Hyde Park

    Benefits: Tool Allowance/ Boot Allowance 401(k) matching Company car Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Free uniforms Health insurance Opportunity for advancement Training & development Wellness resources Lead HVAC Service Technician No On Call T.F. O'Brien Cooling & Heating New Hyde Park, NY Full Time $50,000 to $120,000 Competitive Weekly Pay + Benefits, Career Growth Opportunities, Positive Workplace Culture, Stability You have probably seen our trucks or TV commercials. T.F. OBrien is a family-owned and operated company that has been in business for over 90 years and proudly serves customers' heating, cooling, and Indoor Air Quality needs in Long Island, Queens, and Brooklyn. At T.F. OBrien, we strive to be different from other companies. Different in how we treat our customers, different in how we work with each other, and different in the results we achieve. These differences are best captured in our 33 Fundamentals that are the foundation for our extraordinary culture. This is what sets us apart and drives our success. We call it, The T.F. OBrien Difference. Why Choose T.F. OBrien? and What We Offer? Quality and Excellence: We pledge to deliver unparalleled quality and excellence in all our services. As a team, we strive to redefine ultimate service and dependability. Ethical Customer Interactions: Demonstrating the highest standards of ethics, morals, honesty, and trust, we guarantee a customer experience that exceeds expectations. Respect and Recognition: Join a company that values respect for every employee, vendor, and customer. We celebrate ethical and moral behaviors and recognize triumphs, fostering a common mission of personal and professional success. Effective Communication and Growth: Experience an environment of truth where constructive criticism, continuous education, and constant encouragement lead to the best solutions for challenges. We promote personal growth for all team members, supporting a work-life balance. Community Involvement: Be part of a company that actively supports the communities we serve. Through charitable involvement, both physically and financially, we contribute to the well-being of the places where we live, work, and play, from involvement with John Crazy Socks to being involved with the Town Wide Fund of Huntington Long Island. We Offer Great Benefits: Competitive compensation Opportunities For Overtime Spiffs/Bonuses "FREE" Contribution to your retirement plan Health/Dental and Vision Insurance Get recognized for your accomplishments through internal advancement opportunities. Free, Laundered Uniforms Cell Phone Tool/Boot Allowance Paid In-house/Outside Training Full work all year round Utilize our newest company trucks while accessing our local, fully stocked warehouse! Maintain a work-life balance with a paid time off policy, sick time, and holiday pay Tablet, Gas Card, and more! Were looking for candidates who are interested in working for an employer that offers a great family atmosphere and who are willing to continuously learn, enhance, and hone their skills in the HVAC industry. When you strive for excellence as a T.F. OBrien team member, youll be rewarded with competitive wages, benefits, and the support you need to succeed in your career. Whether youre a new technician just starting out or a seasoned professional with years of experience in the HVAC field, youll find that T.F. OBrien offers you unlimited opportunities. As an HVAC Service Technician, you will: Service, repair, and/or propose replacement of warm air furnaces, air conditioners, air distribution systems, boilers, water heaters, related piping, and electrical To service and start equipment and adjust to the manufacturer's and job specifications To troubleshoot, adapt, and resolve/repair all issues that arise that would keep the equipment from functioning properly Provide exceptional customer service by explaining HVAC system operations, offering solutions, and addressing customer concerns. Perform required documentation for each call, including recommendations, repairs, accurate readings, and observations. Have the client sign the necessary paperwork and collect payments as directed Mentor and train junior HVAC technicians. Provide guidance on best practices, troubleshooting techniques, and customer service skills. Strong analytical skills and attention to detail for troubleshooting and resolving complex HVAC system issues. Stay updated on emerging HVAC technologies, such as smart thermostats and energy-efficient systems, and be capable of troubleshooting and repairing these newer systems. Physical Requirements: Physically able to work on HVAC units. Will be required to work in settings with extreme cold or extreme heat, depending on the time of year. Prolonged periods of standing, kneeling, crawling, or climbing ladders. Must be able to lift 50 pounds at a time. If this is an opportunity for you, apply with your resume today! We look forward to hearing from you and potentially welcoming you to the T.F. OBrien team! Please Note: A minimum of 4 years of driving experience is required, and be over the age of 21. We Hire Veterans!

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  • Nurse Practitioner
    Nurse Practitioner
    4 days ago
    $130000–$150000 yearly
    Full-time
    Fordham Heights, The Bronx

    Nurse Practitioner (NP) – Pediatric Clinic Location: Jerome Pediatric PC, 2386 Jerome Ave, 1F, Bronx, NY 10468 Schedule: Full-Time: 8:00 AM – 4:00 PM Part-Time: Schedule flexible Salary: Full-Time: $130,000 – $150,000 per year Part-Time: $75,000 per year Benefits: Medical insurance included 401(k) retirement plan 4 weeks of paid vacation per year 5 paid sick days Paid federal holidays Company Description: Jerome Pediatric Center is a dedicated healthcare provider located in the Bronx, NY. Committed to serving the local community, the center focuses on delivering comprehensive pediatric care. With a professional and patient-centered approach, Jerome Pediatric Center strives to promote the health and well-being of children and their families. The center is a trusted and essential healthcare resource for families in the Bronx area. Role Description: This is a full-time on-site role for a Nurse Practitioner (NP) based in Bronx, NY. The NP will provide high-quality pediatric care, perform physical examinations, diagnose and treat illnesses, manage patient health plans, and provide health education to families. The role collaborates with a dynamic team of healthcare professionals to deliver tailored and compassionate care to pediatric patients. Qualifications: Licensed Nurse Practitioner (NP) in New York State Spanish required; English preferred Experience with ECW (eClinicalWorks) Proficiency in pediatric health assessment, diagnosis, and treatment Strong communication, interpersonal, and patient-education skills Ability to collaborate effectively with a multidisciplinary healthcare team Prior experience in pediatric healthcare preferred, but not required Commitment to maintaining ethical standards and patient confidentiality Ability to work efficiently in a fast-paced environment Responsibilities: Provide patient care within NP scope of practice Conduct physical exams and health assessments Diagnose and treat common pediatric conditions Prescribe medications and manage treatment plans Maintain accurate patient records in ECW Educate patients and families on health, wellness, and preventive care Collaborate with physicians, nurses, and clinic staff Participate in quality improvement initiatives

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  • Senior Plumbing Technician – With Benefits/Incentives
    Senior Plumbing Technician – With Benefits/Incentives
    4 days ago
    $25–$45 hourly
    Full-time
    New Hyde Park

    T.F. O'Brien Cooling & Heating New Hyde Park, NY Full Time Monday – Friday 8:00 am to 5:00 pm $25.00 - $45.00 + Overtime Competitive Weekly Pay + Benefits, Career Growth Opportunities, Positive Workplace Culture, Stability Are you the right fit for us? Are you driven? Are you organized? Are you goal-oriented, and can you set your own goals? Does multi-tasking excite you? Can you effectively communicate? Are you mechanically inclined? Are you a doer that knows the goal and excels in achieving it? Are you a team player? Are you looking for a career and not just a job? If you answered “YES” to ALLof the above, then you may be the right fit for us! You have probably seen our trucks or TV commercials. T.F. O’Brien is a family-owned and operated company that has been in business for over 90 years and proudly serves customers' heating, cooling, and Indoor Air Quality needs in Long Island, Queens, and Brooklyn. At T.F. O’Brien, we strive to be different from other companies. Different in how we treat our customers, different in how we work with each other, and different in the results we achieve. These differences are best captured in our 33 Fundamentals that are the foundation for our extraordinary culture. This is what sets us apart and drives our success. We call it, The T.F. O’Brien Difference. Why Choose T.F. O’Brien? and What We offer? · Quality and Excellence: We pledge to deliver unparalleled quality and excellence in all our services. As a team, we strive to redefine ultimate service and dependability. · Ethical Customer Interactions: Demonstrating the highest standards of ethics, morals, honesty, and trust, we guarantee a customer experience that exceeds expectations. · Respect and Recognition: Join a company that values respect for every employee, vendor, and customer. We celebrate ethical and moral behaviors and recognize triumphs, fostering a common mission of personal and professional success. · Effective Communication and Growth: Experience an environment of truth where constructive criticism, continuous education, and constant encouragement lead to the best solutions for challenges. We promote personal growth for all team members, supporting a work-life balance. · Community Involvement: Be part of a company that actively supports the communities we serve. Through charitable involvement, both physically and financially, we contribute to the well-being of the places where we live, work, and play, from involvement with John Crazy Socks to being involved with the Town Wide Fund of Huntington Long Island. T.F. O’Brien has been a trusted name in HVAC services for over 90 years, providing homeowners and businesses with top-tier heating, cooling, and indoor air quality solutions. We are expanding our offerings and launching a Plumbing Division, and we’re seeking dynamic, experienced plumbers to help build the new department. This is a rare opportunity to shape a division from the ground up within a company known for excellence, integrity, and customer satisfaction. Benefits You Can Look Forward To: · Competitive compensation · Opportunities For Overtime · Spiffs/Bonuses · "FREE" Contribution to your retirement plan · Health/Dental and Vision Insurance · Get recognized for your accomplishments through internal advancement opportunities · Free, Laundered Uniforms · Tool Allowance/Boot Allowance · Paid In-house/Outside Training · Full work all year round · Utilize our newest company trucks while accessing our local, fully stocked warehouse · Maintain a work-life balance with a paid time off policy, Sick and Holiday Pay · Tablet, Gas Card, and more! What Will I Do? . Play a key role in helping us launch and grow T.F. O’Brien's new plumbing division. · Perform and oversee residential and light commercial plumbing work, including installations, maintenance, and repairs. · Establish customer rapport to sell the right products and services. · Educate and assist customers in choosing the best finance options and maintenance plans. · Understand service criteria and hold yourself accountable for exceeding revenue goals. · Ensure excellent customer satisfaction while identifying opportunities for business development. · Participate in Company meetings, attend plumbing department meetings. · Maintain a clean, organized job site and well-inventoried truck. · Ensure all work meets local plumbing codes and company standards. · Train and mentor apprentices to ensure quick, accurate repairs and installations. · Work alongside our HVAC teams to provide complete home service solutions. Key points and responsibilities: · Responds promptly to customer service or install calls, conducts thorough inspections of plumbing issues, accurately diagnoses problems, offers effective solutions and estimates, and successfully closes service or install sales. · With the necessary licensing, proficiently installs and repairs various plumbing fixtures, including sinks, toilets, bathtubs, water heaters, heat pumps, and boilers. · Conduct sewer and drain cleaning services in diverse environments such as basements, confined spaces, and close quarters. Ensure thorough cleaning and restoration of work sites to meet pre-job conditions. · Minimum of 5 years of plumbing experience. · Strong technical expertise in residential and light commercial plumbing. · Excellent problem-solving skills, communication, and customer service abilities Benefits: 401(k) 4% Match Company truck Dental insurance Employee assistance program Employee discount Fuel card Health insurance Life insurance Paid time off Parental leave Vision insurance Experience: Residential plumbing: 3 years (Required) License/Certification: Driver's License (Required) Ability to Commute: New Hyde Park, NY 11040 (Preferred) Work Location: On the road

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  • Director of ACE Technology & Apprenticeship Programs
    Director of ACE Technology & Apprenticeship Programs
    8 days ago
    Full-time
    Manhattan, New York

    POSITION DETAILS: The Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to students' intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member's ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC's motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond. Reporting to the Assistant Vice President of Workforce Development and Continuing Education, the Director of ACE Technology & Apprenticeship Programs is responsible for the development, facilitation, assessment, monitoring, evaluation, growth, and management of grant funded and tuition-based technology programs in workforce development, as well as the management and expansion of Registered Apprenticeships. They ensure that the division meets its technology training program performance goals and financial growth targets, oversee administrative services, supervise staff, hire instructors, and evaluate the curriculum of individual programs. Additionally, the Director of ACE Technology & Apprenticeship Programs will drive programmatic improvement of current certificate programs, as well as innovation of new certificate programs using stakeholder feedback from relevant industry partners and job sector recommendations. As the Principal Investigator (PI) of multiple grants, the Director of ACE Technology Programs is responsible for all compliance and accurate reporting to grant stakeholders including the College, CUNY, and Research Foundation of CUNY. Finally, the Director of ACE Technology Programs will lead the department’s Technology Advisory Board and engage industry to form new employer partnerships to advance apprenticeship and internship opportunities for students with a focus on job placement upon completion. This will require a thorough understanding of the Department of Labor, trade associations, and union procedures and protocols. This position is grant-funded and annual appointment is contingent upon continued funding. The Director of ACE Technology & Apprenticeship Programs also performs other related duties as delegated by the AVP. In addition to the CUNY Title Overview information, other key duties include, but will not be limited to the following: • Lead BMCC’s ACE Technology and Apprenticeship department ensuring all courses and programs meet performance milestones and current labor market standards., • Engage with technology business leaders to ensure courses and training programs are aligned with current and future labor market needs including certifications and establish meaningful partnerships that provide ongoing apprenticeships and work experiences for students., • Serve as liaison from BMCC between the Adult Continuing Education (ACE) department, NYS Department of Labor, Bureau of Apprenticeship and Training, unions, and trade associations regarding apprenticeship matters., • Drive programmatic improvement using employer feedback, student feedback, programmatic learnings, and grow the program team’s industry expertise and content-specific knowledge., • Collaborate with college departments to generate articulation agreements, credit for prior learning, and co-listing courses., • Create new technology training programs that result in industry-recognized credentials., • Proven success in managing and scaling grant-funded workforce development or education programs, including meeting key performance indicators and achieving financial targets., • Knowledge of and direct experience with NYS Registered Apprenticeship programs., • Demonstrated deep knowledge of current technology landscape, including essential certifications (e.g., AWS Certified Solutions Architect, CISSP, PMP, or equivalent high-level technical credentials) and demonstrable proficiency in relevant programming languages and platforms (e.g., Python, Java, cloud environments like Azure/GCP, or modern DevOps toolchains).", • Must have established employer relationships in the tech field in NYC, • Experience with managing budgets and grants., • A bachelor’s degree in a technology related field., • A master’s degree in management or STEM field., • 5 years of direct experience teaching technology or apprenticeship programs., • Proven ability to increase enrollments in tuition-based certificate programs., • Proven ability to receive awarded grants for continuing education or workforce programs., • Provides leadership for the development and implementation of new programs of study and ensures the coordination and implementation of program components., • Plans, markets and implements College programs in Continuing Education, developing overall programs and overseeing development of content, budgets, and marketing strategies., • Develops funding proposals; solicits grant information and provides leadership and guidance in partnering with community and governmental agencies., • Provide fiscal oversight and evaluation; develops strategic and operating plans; reports progress and results to management., • Oversees a comprehensive marketing and public information program., • Manages staff of the Continuing Education office., • Represents Continuing Education within the College community and externally. CLOSING DATE January 5, 2026 JOB SEARCH CATEGORY CUNY Job Posting: Managerial/Professional EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID 31362 Location Borough of Manhattan CC

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  • Aquatics Manager
    Aquatics Manager
    8 days ago
    $42000–$65000 yearly
    Full-time
    New Rochelle

    Job description: Are you passionate about creating a vibrant, safe, and engaging aquatic environment? We are seeking an energetic and detail-oriented Aquatics Manager to lead our aquatic facilities with enthusiasm and professionalism. In this dynamic role, you will oversee daily operations of the pool and aquatic areas, ensure guest safety, deliver exceptional customer service, and manage a dedicated team. Your leadership will help foster a welcoming atmosphere where guests can enjoy recreational swimming, swim lessons, and special events while feeling confident in their safety and experience. If you thrive in a fast-paced hospitality setting and love working with people, this is your opportunity to make a splash! OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you Duties • Oversee the daily operations of the aquatic facilities, including pools, water features, and surrounding amenities, • Ensures programs and services meet community needs to include supervising existing program, • activities, establishing new program activities, and expanding the program within the community as needed. Assists in the marketing and distribution of program information., • Supervise and train lifeguards, swim instructors, and other staff members to ensure high standards of safety and service, • Develop and implement engaging events such as swim competitions, themed pool parties, and community programs to boost guest participation, • Ensure all safety protocols are followed rigorously; conduct regular inspections of equipment and water quality, • Monitors daily pool operations to adhere to all state, local and YMCA health and safety regulations and conducts and ensures proper maintenance of pools. Maintains accurate records of pool chemical levels and facility maintenance., • Manage guest inquiries, resolve concerns promptly, and provide outstanding customer service to enhance guest satisfaction, • Handle cash transactions accurately for admissions, rentals, lessons, or merchandise sales while maintaining proper records, • Coordinate with maintenance teams for routine repairs or emergency issues to keep facilities in top condition, • Promote a positive guest experience by fostering a welcoming environment that emphasizes hospitality and safety standards, • Manages the program, including developing and monitoring the program budget to meet fiscal objectives; compiling program statistics to monitor and evaluate the effectiveness of and participation in programs; securing and scheduling the pool facility; and creating and scheduling the classes, practices and meets. Qualifications • YMCA experience 1-2 years preferred ( not necessary, background in non-profit), • Proven management experience in aquatics, hospitality, or resort settings with strong leadership skills, • Knowledge of water safety regulations, lifeguarding practices, and emergency response procedures, • Excellent customer service skills with the ability to handle guest inquiries professionally and courteously, • Experience managing events management activities such as swim meets or themed pool events, • Ability to handle cash transactions accurately while maintaining detailed records, • Strong communication skills to effectively lead staff and interact with guests of diverse backgrounds, • Passion for creating an enjoyable environment that prioritizes safety while delivering memorable experiences, • Within 30 days of hire, completion of Child Abuse Prevention, Working with Program Volunteers, CPR,, • First Aid, AED, and Bloodborne Pathogens training. Completion of YMCA aquatics training and trainer certifications. Ability to relate effectively to diverse groups of people from all social and economic segments of the community WORK ENVIRONMENT & PHYSICAL DEMANDS: ● Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. ● The noise level in the work environment is usually moderate. ● Sufficient strength, agility and mobility to perform essential functions of position and to supervise program activities. ● Hear noises and distress signals in the aquatic environment, including in the water and anywhere around the zone of responsibility. ● Remain alert with no lapses of consciousness Join us as an Aquatics Manager where your leadership will inspire fun-filled days at the pool! We’re dedicated to supporting your growth in a lively resort atmosphere that values hospitality excellence. This paid position offers you the chance to make a meaningful impact on our guests’ experiences while advancing your career in aquatics management. Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Paid training Parental leave Professional development assistance Retirement plan Vision insurance Work Location: In person

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  • Medical Transcriptionist
    Medical Transcriptionist
    17 days ago
    $18–$22 hourly
    Full-time
    Rego Park, Queens

    CitiMed is a unique medical facility that provides exclusive healthcare amenities to our community. The range of medical and rehabilitative services offered has been specifically selected to treat traumatic injury patients. We provide a variety of health services including diagnostic and rehabilitation. Our vision directs the evolution of our practice, as we strive to improve our services to the community. All CitiMed offices are multilingual and staffed with individuals to make any experience pleasant. As a Transcriptionists, your main duty is to review and revise the notes taken by our doctors during patient visits. After the patient visits, a transcriptionist must thoroughly go through each note/report to ensure that all details listed are correct. Once the report is finalized and correct each report must be uploaded into our database for medical records. Responsibilities: • Transcribe medical reports, office visit notes, and other documents from our healthcare providers., • Utilize transcription equipment, including speech recognition tools and medical references, to accurately transcribe a variety of documents., • Conduct quality assurance reviews to identify and correct errors that could affect patient care and medical liability., • Return dictated reports for physician review and inclusion in patient records., • Create templates and input data into electronic health record (EHR) systems for updated record-keeping., • Perform clerical duties as requested to enhance provider productivity, patient care, and office efficiency., • Adhere to hospital and medical facility policies, including HIPAA regulations., • Undertake other duties as required. Requirements: • Typing speed of at least 50 words per minute., • Proficiency in grammar, abbreviations, and punctuation., • Familiarity with commonly used medical terminology., • Knowledge of computer programs such as Microsoft Office Suite., • Proficiency in English, both verbal and written.

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  • Behavior Technician
    Behavior Technician
    1 month ago
    $24–$32 hourly
    Part-time
    Jamaica, Queens

    Job Overview We are seeking a compassionate and dedicated Behavior Technician to join our team. In this role, you will work closely with individuals, particularly children, who are on the autism spectrum or have other behavioral health challenges. You will implement individualized care plans based on Applied Behavior Analysis (ABA) principles to promote positive behavior changes and enhance the quality of life for our clients. Your ability to educate clients and their families about behavior management techniques will be essential in this position. Responsibilities Implement and monitor individualized behavior intervention plans under the supervision of a Board Certified Behavior Analyst (BCBA). Educate clients and families on behavior management strategies and techniques. Collect and document data on client progress, ensuring accurate medical documentation and adherence to care plans. Work collaboratively with other professionals to develop comprehensive treatment strategies tailored to each client's needs. Maintain organized medical records and ensure confidentiality of all client information. Assist in the development of new care plans based on ongoing assessments and evaluations. Provide support during therapy sessions, reinforcing learned skills in various settings. Participate in team meetings and training sessions to enhance skills in Applied Behavior Analysis and behavioral health practices. Qualifications Must be willing to work after 2:30pm Experience working with children, particularly those with autism or behavioral health issues, is required. Knowledge of medical terminology and experience with medical documentation is beneficial. Familiarity with behavior management techniques and principles of Applied Behavior Analysis is a plus. Strong communication skills, both verbal and written, to effectively educate clients and families. Ability to work collaboratively within a multidisciplinary team environment. Compassionate demeanor with a genuine desire to help others improve their lives through effective behavioral strategies.

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  • Center Manager
    Center Manager
    1 month ago
    $28–$34 hourly
    Full-time
    Sunset Park, Brooklyn

    CENTER MANAGER AT HAPIK INDUSTRY CITY (Brooklyn, NY) HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Expected hours: 30 – 40 per week Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift: Day shift Evening shift Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

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  • Center Manager/Manageress
    Center Manager/Manageress
    1 month ago
    Full-time
    Sunset Park, Brooklyn

    HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

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