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  • Drivers education instructor
    Drivers education instructor
    25 days ago
    $25–$40 hourly
    Part-time
    Mott Haven, The Bronx

    Driver Education Instructor – Department of Education (DOE Pathways Program) Location: Bronx, (Multiple NYC Public High Schools) Schedule: Contract | $100 per session About the Role Drive Forward Academy is expanding its Pathways Forward initiative — a high-impact driver’s education and career-readiness program offered within NYC public high schools. We are seeking dynamic, mission-driven instructors to guide students through the fundamentals of driver’s education while introducing them to broader career opportunities in transportation, logistics, and mobility technology. Key Responsibilities • Teach structured driver’s education and permit-prep lessons following DFA’s approved DOE curriculum., • Deliver engaging, age-appropriate instruction with real-world applications that connect driving to workforce pathways., • Inspire and mentor students toward long-term success through accountability, discipline, and goal-setting., • Track attendance, participation, and student progress; submit reports in accordance with DOE guidelines., • Represent DFA’s mission by fostering a supportive, motivational learning environment for all students. Qualifications • Valid New York State Driver’s License (required)., • Must be able to pass DOE fingerprinting and background clearance., • Experience working with youth, schools, or community programs preferred., • Passion for mentorship, education, and community development strongly encouraged. Why Join Drive Forward Academy? At DFA, we’re redefining education through mobility, mentorship, and opportunity. Our Pathways Forward initiative creates real career bridges for inner-city youth, helping them develop both the knowledge and mindset for lifelong success. Instructors with a passion for teaching, leadership, and social impact will find this role both meaningful and rewarding.

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  • Claims Processing Help Desk Associate
    Claims Processing Help Desk Associate
    2 months ago
    $23–$42 hourly
    Full-time
    Manhattan, New York

    Join our team as a Claims Processing Help Desk Associate, where you will play a vital role in supporting our customers with their claims inquiries and issues. As a full-time member of our organization, you will thrive in a dynamic work environment, leveraging your analytical skills and customer service expertise to elevate the client experience. Your contributions will ensure that the claims processing function operates smoothly, positively impacting both our customers and the overall efficiency of our services. Key Responsibilities Assist customers with claims-related inquiries and provide appropriate solutions or guidance. Process, review, and manage claims documentation to ensure accuracy and compliance. Utilize analytical skills to troubleshoot claims processing issues effectively. Maintain comprehensive records of all customer interactions and claim statuses. Collaborate with team members to resolve complex claims and enhance service delivery. Provide technical support and guidance to customers regarding claim submissions and follow-ups. Contribute to the continuous improvement of claims processing procedures and best practices. Required and preferred qualifications High school diploma or equivalent required; further education is a plus. 1-2 years of experience in customer service or claims processing preferred. Proficient with Microsoft Office Suite and claims processing software. Strong problem-solving abilities with attention to detail. Excellent communication and interpersonal skills. Ability to multitask and work effectively in a collaborative environment. We pride ourselves on fostering a supportive company culture that values growth and development among our employees. Our modern workplace model includes an array of benefits, including competitive compensation, health insurance, and opportunities for professional development. You will have the chance to enhance your skills while contributing to our customer-centric mission. Our team structure encourages cross-functional collaboration, allowing you to interact with various departments and build strong working relationships. You will report directly to the Claims Processing Manager, ensuring clear communication and alignment with departmental goals. Together, we strive to create a positive and efficient claims processing experience for our customers.

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