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Job Description Job Title: Settlement House Case Manager Position Status: Full-Time (hours vary based on youth school schedules) Position Classification: Non- Exempt Remote: No Department: CAPP Immediate Supervisor: CAPP Director Salary: $40,000/annually Job Summary: The Settlement House Case manager position is a multifaceted position that incorporates Case Management for at risk youth and their families while additionally facilitating youth program dedicated to the health growth of the youth who participate. The Settlement House Case Manager hosts weekly groups that focus on STEM, social well-being, and emotional health. The Settlement House Case Manager is additionally trained in Aggression Replacement Therapy, and other evidence-based curricula as needed. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Screening and Social Care Navigation 40% • Assessing youths' physical and mental wellness, needs, preferences, and abilities and using these to develop tailored care plans, • Working with clients, family and friend support networks and health care professionals to put care plans in place, • Listening to clients' concerns and providing therapeutic intervention as required, • Evaluating clients' progress periodically and adjusting as needed to improve outcomes, • Following up with discharged clients to ensure they were satisfied with services, and they are still in good physical and mental health, • Builds respectful, person-centered relationships with youth and young adults using a trauma-informed approach. Welcomes and works with youth of all backgrounds including LGBTQ youth., • Demonstrates increasing knowledge and understanding of youth and young adults' developmental opportunities and challenges, • Acts as an advocate by referring participants or parents to services available in the community as needed (e.g., family planning, health insurance, etc.) Facilitation of Evidence Based Programming 40% • Demonstrates comfort, confidence, objectivity, and full support for educating youth and young adults about self-esteem, health, and well-being., • Demonstrates sensitivity to and cultural literacy about different opinions, sentiments, and beliefs., • Facilitates evidence-based curricula with fidelity to promote healthy wellbeing, and the ability to respond to everyday stressors without using aggression., • Administers pre- and post-surveys collecting student data from program sessions., • Implements, coordinates, and monitors activities across multiple systems to improve health and quality of life outcomes for youth and their families., • Works in a professional manner with the adult staff at sites where programming is to occur, building good working relationships with client system representatives., • Works with teams to provide department events for youth. Data Management/Administrative 15% • Understands contractual requirements and current status of grants and submits informed and thorough monthly reports, • Conducts process evaluation and maintains accurate records of group sessions at a variety of community locations. including Buffalo Public Schools, faith-based sites, and other locations., • Recording clients' progress including charting referrals, home visits and other notable interactions Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Bachelors from an accredited college or university and one year of full-time experience in a recognized youth service agency Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record, • Demonstrated comfort and skill in public speaking to small and large groups, clearly and concisely explaining ideas, in a manner that keeps people's attention, • Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums., • Ability to keep written case notes and submit required documentation., • Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus., • Self-directed and able to work well independently as well as part of a team., • Creative thinking, sharing ideas that will help ensure project success., • Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders., • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds. Ergonomics: Sitting, standing, stooping, bending, standard lifting up to 35 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. Must be able to work in varied weather conditions and outdoors during summer months. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations. Workplace Conditions Disclaimer Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment. The job specifications cited in this Job Description are not to be interpreted as a complete list of all the qualifications and performance expectations needed to perform this job adequately. Management reserves the right to modify duties as necessary. At its discretion, management can add, drop, or change this job's duties, responsibilities, and expectations at any time. This job description does not constitute an offer of employment, continuous employment, or an employment contract. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position BFNC is an EEO employer. This job description does not constitute an offer of employment, continuous employment, or an employment contract.

Job Description Job Title: Health Education Coordinator Position Status: Full Time (hours vary based on youth school schedules) Position Classification: Exempt Remote: No Department: CAPP Immediate Supervisor: CAPP Program Director Salary: $60,500-$62,000 Job Summary: The Health Education Coordinator is responsible for training and the supervising of the Health Educators. Additionally, as a supervisor the Health Education Coordinator is responsible for any supervisory needs of the Health Educators and reports directly to the Program director. The Health Education Coordinator is also responsible for teaching youth, ages 10-21, a health-related curriculum addressing teen pregnancy, HIV/AIDS, and sexually transmitted infections, in a way that engages and equips clients with correct information, support, and evidence-based, best health practices so that youth and young adults have good Behavioral, Social-Emotional, and Physical Health and the spread of HIV and other STD/STI is reduced. Supervisory Duties: • Ensure timely completion of required documentation and reports, • Manage daily operations by assigning tasks and monitoring outcomes, • Provide supervision, coaching, and performance evaluations for staff, • Address disciplinary issues and recommend terminations per policy, • Maintain consistent program coverage, • Guide staff through individual and group supervision, including co-facilitation, • Evaluate staff performance and ensure quality service delivery Program Operations 90% • Demonstrates effective leaderships qualities and works well with others., • Demonstrates sensitivity to the needs of team members and adapts approach as needed, • Ensures the training of new Health Educators and retention of skills for current Health Educators, • Holds weekly meetings to plan the direction of programming., • Ensures good stewardship over agency property and finances, • Responsible for accurate reporting of information to stakeholder, • Ensures notes and information are reported to stakeholders in a timely manner, • Maintaining professionalism and exudes leadership on a daily basis, • Able to execute creative problem solving and solutions, effectively manage the needs of clients and peers., • Demonstrates comfort, confidence, objectivity, and full support for educating youth and young adults about teen pregnancy, HIV/AIDS, and sexually transmitted infections., • Demonstrates sensitivity to and cultural literacy about different opinions, sentiments, and beliefs, • Maintains clarity about one's own comfort level with certain sexual topics and avoids inserting one's own bias and beliefs, • Facilitates evidence-based curricula with fidelity to promote abstinence, delay the onset of sexual activity, and reduce risky behaviors, • Administers pre- and post-surveys collecting student data from program sessions, • Implements, coordinates, and monitors activities across multiple systems to improve health and quality of life outcomes for youth and their families, • Ensures that knowledge of family planning, growth and development, sexually transmitted diseases, and other health related concerns are up-to-date so that information presented is accurate and current., • Works in a professional manner with the adult staff at sites where programming is to occur, building good working relationships with client system representatives., • Supports the Director of Community Education by seeking out potential sites for evidence-based programming and health outreach events., • Builds respectful, person-centered relationships with youth and young adults using a trauma-informed approach. Welcomes and works with youth of all backgrounds including LGBTQ youth., • Demonstrates increasing knowledge and understanding of youth and young adults' developmental opportunities and challenges, • Understands contractual requirements and current status of grants and submits informed and thorough monthly reports Education: • Bachelors from an accredited college or university in a health-related field and one year of full-time experience in a recognized youth service agency (OR), • Bachelors from an accredited college or university (any major) and two years of full-time experience with health education including teen pregnancy prevention, HIV/AIDS, and sexually transmitted infections. KNOWLEDGE AND SKILL REQUIREMENTS • Must have a car and a valid NYS Driver's License, and use of reliable transporation., • Must have passion for educating youth, young adults, and others about sensitive topics, • Demonstrated comfort and skill in public speaking to small and large groups, clearly and concisely explaining ideas, in a manner that keeps people attention, • Strong interpersonal skills with excellent oral and written communication skills, • Fully proficient in Microsoft Office and experience with electronic health records Sitting, standing, stooping, bending, standard lifting up to 35 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. Must be able to work in varied weather conditions and outdoors during summer months. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations. Workplace Conditions Disclaimer Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment. The job specifications cited in this Job Description are not to be interpreted as a complete list of all the qualifications and performance expectations needed to perform this job adequately. Management reserves the right to modify duties as necessary. At its discretion, management can add, drop, or change this job's duties, responsibilities, and expectations at any time. This job description does not constitute an offer of employment, continuous employment, or an employment contract. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position BFNC is an EEO employer. This job description does not constitute an offer of employment, continuous employment, or an employment contract.

Job Description Program Summary: Child and Family Services (C+FS) Haven House equips survivors of domestic violence with tools and resources to stop the cycle of abuse, supporting them as they build a violence-free life and new legacy. Haven House is an integral part of the 150+ year legacy of our agency and helps fulfil our mission of nurturing a healthy and more equitable Western New York for the benefit of current and future generations. Position Summary: The Domestic Violence Advocate works in a variety of environments to provide outreach, crisis intervention, safety planning and referrals for victims of domestic violence. Advocates may be located in police agencies, courts, CPS, or in other non-traditional social work environments. Major Responsibilities/Activities: • Provide telephone and in-person crisis intervention, risk assessment, safety planning, counseling and referrals to victims of domestic violence, • Provide information, referral and direct linkage to individual, group and family counseling and other community resources, with a focus on self-sufficiency and meeting basic needs, process applications for emergency cell phones and home alarms, • Provide follow-up services to assure linkage with appropriate agency and follow-through with criminal and/or civil justice system, • Provide legal advocacy and/or court accompaniment, including providing assistance in preparing court documents. Includes engaging in collaborative working relationship with police and court personnel, including the presiding judge, resource coordinator, assistant district attorney or any other relevant parties, • Assist victims with completing NYS OVS and/or CVB Claims Applications, • Maintain up-to-date statistics, case notes and summary reports as required, including reports for funding sources, • Attend Haven House staff meetings, trainings and regularly scheduled supervision, • Provide occasional coverage in the shelter, • Provide outreach visits for clients, when necessary, • Engage in staff development to ensure continued professional growth, • Model and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions, • Bachelor of Social Work degree (BSW) or equivalent education and experience with at least two (2) years paid professional experience, • Bi-lingual skills (Spanish-English) preferred, • NYS driver's license and continued automobile insurance, • Professional domestic violence experience preferred CFS offers full-time employees the below benefits to support our employees and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)

Job Description Haven House Domestic Violence Shelter is seeking an energetic, empathetic individual that wants to make a direct and positive impact on the lives of individuals experiencing domestic violence and their children. Join the dedicated team of advocates in Erie County's only licensed domestic violence shelter. Shift Information: Every Tuesdays-Saturdays (Tuesdays-Fridays 7am-3pm and Saturdays 8am-4pm). Major Responsibilities/Activities: • Individual supportive listening/counseling services to adult shelter residents and conduct crisis intervention as needed., • Conduct group sessions, when needed, to include House Meetings support groups, conflict resolution sessions, etc., • Retain up-to-date case files and progress notes., • Maintain necessary records, statistical information, activity sheets, documentation, logs that are pertinent to the position and to the program to ensure the flow of communication., • Engage in case conferences and case reviews as assigned., • Attend program meetings regularly and initiate and engage in creative programming to benefit shelter residents or staff., • Meet the primary needs of residents during an assigned shift (i.e., token distribution, supplies, etc.), • Meet the needs of working in a 24-hr residential facility (i.e., assist with cleaning, filling supplies, etc.), • Transporting residents in an agency vehicle to their appointments., • Engage in community presentations, if necessary., • Provide administrative duties (making copies, compiling client intake files, etc.) as needed., • Provide legal and social services advocacy for shelter residents., • Provide coverage for the crisis telephone hotline., • Remain alert at all times. All shifts are awake shifts. Employee is not permitted to nap or sleep at any time during their working hours., • Remain cognizant about any physical plant emergencies that must be rectified or security breaches that must be reported., • Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions., • Participates and contributes to program Quality Improvement process., • Promote the empowerment of all people as defined by the Social Work profession and Domestic Violence Movement, adhering to the principles of trauma-informed care, • Perform other related duties deemed necessary by program coordinator., • Must maintain and submit all of the required documents and comply with all aspects of the Vehicle Safety and Usage Policy., • Utilize Agency phone and email systems following standard customer services protocol. This includes: answering the telephone in a timely and professional manner, directing calls appropriately and returning phone and email requests promptly. Demonstrate excellent phone etiquette and customer service skills. Also demonstrate knowledge of agency programs and services., • Bachelor of Social Work degree (BSW) or any related field; or Associates Degree with experienced required., • Must have a Valid NYS Driver’s License and continued automobile insurance., • Be able to function as a member of a team., • Work within a busy, fast-paced office setting, • Abide by a smoke-free work environment., • Work a variety of shifts on a rotating basis to include evenings, weekends and holidays., • Bi-lingual skills (English/Spanish) appreciated., • Prior domestic violence experience or prior experience working with victims of trauma appreciated., • CPR or nursing skills appreciated. Essential Physical Requirements: • Frequently move about inside and outside the office in reaction to situations and duties., • Frequently communicate accurate information with coworkers, clients and children who will use the agency services., • Frequently operate a computer and other office machinery, such as a calculator, copy machine, printer and phone system., • Must be able to understand the written and spoken word and respond effectively during the majority of time spent on the job., • Must be able to learn and comprehend basic instructions and orientation to job., • Must be able to multi-task on a frequent basis., • Frequently participate and coordinate with others regarding work situations and decisions., • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF), • 403(b) Right Away and Employer-Contributions After Two Years (1000 hours each year) Child and Family Services is an Equal Opportunity Employer: Child + Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child + Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping people in our community? Apply to be a Behavioral Health Assistant today! “Working as a Behavioral Health Assistant at Horizon Village is both a challenging and rewarding career. Seeing our patients transform from the moment they step into our building until the day they leave is definitely the biggest reward. The company itself and the people I work with are some of the most compassionate and hardworking people I know.” – Dawn P., Behavioral Health Assistant, Horizon Village What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Behavioral Health Assistant at Horizon, you will… • Assist with patient admissions and discharges., • Perform hourly building rounds to ensure patient safety., • Complete room searches throughout the facility., • Administer toxicology screenings., • Supervise wellness and family group activities., • Guide patients through the challenges of recovery. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging Council, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • An Associate’s degree and 1 year of relevant experience., • High School Diploma or equivalent with 2 years of relevant experience. This position is located at our detox and stabilization center at 291 Elm St, Buffalo NY. Hours: This position has a flexible schedule but requires Saturdays from 3:30pm - 12:00am. 2 Shifts are required per pay period. Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $18.45 - $19.50. Starting pay may be impacted based on experience and education. You’ll earn an additional 25% shift differential for any work hours that fall between the hours of 7pm-7am. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Stationary posture with frequent standing/sitting alternation., • Mobility between nearby worksites and within facilities., • Mobility required involving repetitive wrist, hand, and finger movements., • Handling light duties, moving objects up to 20 pounds, occasionally up to 50 pounds. Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping people in our community? Apply to be a Behavioral Health Assistant today! “Working as a Behavioral Health Assistant at Horizon Village is both a challenging and rewarding career. Seeing our patients transform from the moment they step into our building until the day they leave is definitely the biggest reward. The company itself and the people I work with are some of the most compassionate and hardworking people I know.” – Dawn P., Behavioral Health Assistant, Horizon Village What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Behavioral Health Assistant at Horizon, you will… • Assist with patient admissions and discharges., • Perform hourly building rounds to ensure patient safety., • Complete room searches throughout the facility., • Administer toxicology screenings., • Supervise wellness and family group activities., • Guide patients through the challenges of recovery. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging Council, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • An Associate’s degree and 1 year of relevant experience., • High School Diploma or equivalent with 2 years of relevant experience. This position is located at our detox and stabilization center at 291 Elm St, Buffalo NY. Hours: This position is part-time with the following schedule: Saturday - Tuesday 3:30pm - 12:00am. Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $18.45 - $19.50. Starting pay may be impacted based on experience and education. You’ll earn an additional 25% shift differential for any work hours that fall between the hours of 7pm-7am. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Stationary posture with frequent standing/sitting alternation., • Mobility between nearby worksites and within facilities., • Mobility required involving repetitive wrist, hand, and finger movements., • Handling light duties, moving objects up to 20 pounds, occasionally up to 50 pounds. Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Are you passionate about advocating for children and families? Are you looking to work in a program that centers on teamwork, collaboration and the drive to create lasting change? The Foster Care and Adoption Programs wants you on our team! The Foster Care and Adoption Case Planner plays a crucial role in assessing needs, promoting safety, and supporting reunification efforts for children in foster care. Your expertise will guide your assigned caseload of children and families toward brighter futures while ensuring timely permanence for those who need it most. What does a day on the job look like for the Foster Care and Adoption Case Planner? • Manages an assigned caseload of children in the Foster Care + Adoption program and provides casework services to ensure the child’s safety and well-being and support the child’s permanency planning goal, • Maintaining the goal to reunite the child in foster care with their family of origin while concurrently planning for other permanency routes for the child if reunification is not possible., • Completing, at minimum, monthly home visits with the youth in their foster home based on the child's level of care associated with their needs, • Make monthly contact with all identified parents of the youth in foster care, • Scheduling and facilitating visitation between parents and youth in foster care and siblings of the youth who may be placed in an alternate setting, • Providing casework services and support to birth parents in meeting court ordered requirements to achieve family reunification. Facilitating concurrent planning to ensure timely permanence for child if reunification is not possible, • Working closely in collaboration with local district case manager and other service providers in facilitating child’s permanency plan, • Managing the transition of children in placement from one setting to another (e.g. birth parents’ home to foster home, foster home to birth parents’ home or adoption home etc.), • Participating in Family Court proceedings to facilitate child’s permanency plan, • Supporting foster parent’s skill development in order to best meet the needs of children in their care, • Maintaining progress notes, case record documentation, and required reports in accordance with district requirements and NYS regulations, • Participates in a department on-call rotation The Qualified Candidate will have: • A Bachelor’s Degree in Social Work (BSW) plus two years experience in child welfare preferred, or equivalent combination of education and experience OR a Master’s Degree in Social Work (MSW) with experience in child welfare, • A valid New York State driver’s license and continued automobile insurance required, • Strong interpersonal and conflict resolution skills, • Accessibility to reliable transportation during working hours, • The ability to work as part of a team Shift Information: Must have reliable transportation for frequent travel throughout Western New York, primarily Erie County, and must be available to work a flexible schedule that includes regular evening hours for home visits and community events. Hybrid and flexible schedule options to support needs of the children and families on caseload. Competitive Pay Rate: $23-$25 per hour based on experience, based on a 37.5 hour work week CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description Child and Family Services (C+FS) Family Visitation Program supports parents working toward reunification with their children who are currently in the care of relatives or other caregivers. The Family Visitation Coach guides parents in building healthy, nurturing relationships with their children through supervised visits. Visitation Coaches help parents strengthen positive parenting skills, encourage meaningful interaction, and provide coaching that supports family progress. Family Visitation Coaches schedule and supervise visits at our Buffalo and Cheektowaga offices and frequently assist with transporting children to and from visits using agency vehicles when available. Family Visitation Coaches provide modeling and support to parents to help address any communication or relationship challenges between parents and the family members/caregivers with whom their children to improve outcomes for children and minimize any barriers towards family reunification. This position communicates and collaborates with referral sources to ensure successful service provision and family outcomes. Family Visitation Coaches must have reliable transportation for frequent travel throughout Erie County and be able to work a flexible schedule that includes regular evening and Saturday hours. Major Responsibilities/Activities: • Facilitate initial face to face meetings with parents to explain visit coaching, develop a visit schedule, begin to identify child’s needs, and develop a preliminary visit plan, • Supervise visits to ensure the safety and well-being of children and to ensure that children’s needs are the primary focus of each visit, • Meet with parents after each visit to review visit plan and rehearse as needed; meet with parents after each visit to review and develop plans for the next visit, • Use coaching, modeling, praising/cheering, rehearsal, and focusing on strengths to assist the parent in recognizing and meeting the needs of their children, • Frequently provide transportation to children as needed, • Ensure the timely completion of progress notes in the electronic case record following each visit, • Attend court hearings and reviews as needed, and complete court reports for the referral source, • Oversee scheduling of visitation rooms and responsible for overall upkeep of rooms, • Maintain positive working relationships with parents, family resources, children, program staff, and others within the agency. Demonstrate strong interpersonal skills during interactions with internal and external customers., • Maintain and submit all required documents and comply with all aspects of the Vehicle Safety and Usage Policy, • Maintain a caseload of 10-12 families, • Implement interventions and practices outlined in the evidence-based practice of Motivational Interviewing, • Bachelor’s Degree in a human services field, • Experience in child welfare, such as foster care/adoption or parenting education preferred, • Ability to form strength-based, collaborative working relationships, • Strong organizational skills, • Personable and outgoing, • Shifts may include evenings and weekends, • Valid NYS driver’s license and reliable transportation CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF), • 403(b) Right Away and Employer-Contributions After Two Years Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description Position Summary: The Food Service Worker is responsible for assisting with preparation and service of breakfast, lunch, and dinner for children residing in the Residential Treatment programs. This position is Saturday and Sunday 8am-5:30pm. As the Food Service Worker you will: • Prepare breakfast, lunch and dinner entrees with minimum waste for large groups of people, • Effectively follow and serve planned menus, ensuring all state requirements for nutrition are met, • Have knowledge of appropriate food substitutions that meet all state requirements for nutrition, • Maintain food inventory and rotate stock that includes refrigerated, frozen and dry goods storage and place appropriate orders with various vendors, • Follow appropriate infection control procedures, • Have knowledge of special dietary needs, i.e. serving entrees for diabetics, • Effectively operate all kitchen equipment and machinery and maintain the equipment in a clean, sanitary manner, • Knowledge of Food Safety Procedures, HACCP, and Food Service Sanitation, • Participate with the “Quality Improvement” initiative, • Provide guidance, mentoring and training to new employees, • Assist with the preparation of meals that are required for special events, holiday functions or special outings, • Maintain clean and sanitized kitchen at all times, • Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions, • Shows willingness to learn about and implement skills related to diversity, • Ability to perform job functions in a self-directed manner, and work autonomously when necessary, • All other duties as assigned Minimum Requirements: • High School Graduate, • Valid NYS Driver’s License (preferred), • Ability to move materials up to 25 lbs., • Demonstrates appropriate work attitudes and performance behaviors;, • Experience cooking for large groups, preferred; and/or experience in a food service environment Competitive Pay Rate of $18 per hour C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA Retirement, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) Child and Family Services is an Equal Opportunity Employer: Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

International Student Coordinator. The Office of International Student Services at the University at Buffalo invites applications for the position of. Support International Student Inclusion and Success Initiatives.

Job Description At C&S Companies, we believe work environment, culture, and the opportunity to learn and grow are key elements when considering an internship. We are just the right size to provide the resources and support you need without the burdensome bureaucracy of a large corporate environment. To that end, we foster a family-friendly and supportive workplace; collaborative and employee-focused with an emphasis on quality, integrity, trust, fun and accountability. Position Overview As an intern on our Transportation team, you will be an integral part of projects and support key members of our team. Our internship program provides all interns an opportunity to meet with leadership and work with mentors on both professional and technical development. We also have a lot of fun – between company events, intern socials, and team bonding, our interns become a part of our ONE C&S mentality. Position Responsibilities: • Bridge layout using Microstation and AutoCad and to perform day to day tasks, • Bridge design and detailing, report writing and estimating, following the phase I-VI NYSDOT design process., • work closely with senior engineers, • Occasional field visits and/or construction support, • Utilize safe work practices in accordance with federal, state, local, and company standards, • Communicate incidents, accidents, near misses, potential hazards, and unsafe working conditions to a supervisor or the Health and Safet Department as soon as identified Required Knowledge, Skills & Abilities • Pursuing a Bachelor’s degree in Civil Engineering with an emphasis on Structural Engineering, or another related field. Completion of sophomore year preferred., • Knowledge of AutoCAD or other 3D modeling systems, • Strong analytical, conceptual, and problem-solving skills $16.00 - $23.00/hr* Learn about our comprehensive Benefits *Actual compensation may vary based on related work experience, geographical location and market conditions, education/training, certifications, and other credentials, as well as applicable knowledge and skills. WHO WE ARE: C&S Companies is a national planning, design, and construction firm with more than 600 employees and growing. For more than 50 years we have been delivering critical infrastructure design, planning and construction services in aviation, civil/site infrastructure, construction and program management, construction/design-build, energy, environmental, facilities, architecture, planning, sustainability, and transportation. We have offices throughout New York State, California, Florida, Michigan, Arizona, Pennsylvania, Ohio, Washington, and Kentucky.

Job Description At C&S Companies, we believe a supportive work environment, strong culture, and opportunities to grow are essential to a rewarding career. Our size allows us to provide guidance and resources without the bureaucracy of a large corporate environment. We foster a collaborative, inclusive, and employee-focused workplace built on integrity, trust, accountability, and fun. This commitment extends to our Internship Program, which gives college students hands-on experience applying their technical studies and learning the ins and outs of the A/E industry. Interns take on meaningful projects that complement their academic work, helping them transition smoothly from student to professional. Position Responsibilities • Perform, under close supervision, routine aspects of civil engineering and construction management requiring knowledge and application of principles learned in course of study., • May use computer-assisted engineering software and equipment to perform tasks., • Collect and prepare data for evaluation, • Assist in the coordination of projects from the design phase all the way through construction. Must have completed freshman year of a degree program in Civil Engineering or Construction Management. Required Knowledge/Skills/Abilities • Strong desire to pursue a career in civil engineering or construction management., • Solid analytical, conceptual, and problem solving skills., • Resourceful and self-motivated., • Solid organizational skills with a focus on details., • Working knowledge of Microsoft Office., • Experience with AutoCAD preferred., • Strong written and verbal communication skills., • Ability to work and thrive in a team environment., • Ability to effectively interface with all levels of personnel and management. Estimated Compensation Range and Benefits $17.00 – 23.00/hr.* *Actual compensation may vary based on related work experience, geographical location and market conditions, education/training, certifications, and other credentials, as well as applicable knowledge and skills. Learn about our comprehensive Benefits WHO WE ARE: C&S Companies is a national planning, design, and construction firm with more than 600 employees and growing. For more than 50 years we have been delivering critical infrastructure design, planning and construction services in aviation, civil/site infrastructure, construction and program management, construction/design-build, energy, environmental, facilities, architecture, planning, sustainability, and transportation. We have offices throughout New York State, California, Florida, Michigan, Arizona, Pennsylvania, Ohio, Washington, and Kentucky.

Job Description Are you hoping to begin a counseling career where you can provide mental health counseling and work in a school? Perhaps you’re a seasoned professional seeking an organization where you can advance your career? Are you interested in working for an innovative company who has been voted a Best Place to Work in New York State for the last 17 years? Is it important to you to have scheduling flexibility, student loan assistance, generous paid time off, and quarterly bonus potential? If you answered yes to any of the questions above, a role at Horizon Health Services might be the perfect fit for you! “Horizon is truly a best company to work for. Our person-centered approach allows me to be flexible with my patients, resulting in strong professional bonds that work to foster dynamic change!” -Rachel S., LMSW, Senior Counselor II What will your day look like? Our highly regarded onboarding program will offer you direct mentorship with experienced counselors, individualized training, and a team of coworkers who want to ensure your success here at Horizon! We are all about collaboration. We want to hear your thoughts, work with you as a team, and help you build confidence! Some of the day-to-day responsibilities you will have include: • Attending trainings via our new state-of-the-art learning management system where you will gain the necessary knowledge to be a successful counselor, • Conducting comprehensive patient assessments and developing treatment plans that identify patient needs and strengths, • Building effective therapeutic relationships as you develop rapport and instill hope for patients of diverse backgrounds, • Participating in weekly one-on-ones with your supervisor, as well as team meetings, to discuss case presentations, • Utilization of evidenced based practices such as CBT, TF-CBT, DBT, MI, and Play Therapy to help serve as a catalyst for change and improved quality of patients’ lives, • Creatively problem solve with patients around practical obstacles, in effort to increase whole body wellness, • Collaborating with school personnel, family members, and psychiatric providers to increase patient support network. As a counselor, we want you to feel challenged, supported, and fulfilled in your work! The work we do is not easy, but it is rewarding. We pride ourselves on our unique corporate culture of caring and respect, while also being progressive and highly spirited! What we offer that you will love: • Evidence-based clinical programming designed by leaders in the behavioral health field Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assist with reducing administrative burden and enhancing quality documentation/clinical outcomes. • State-of-the-art onboarding program, complete with your own clinical attending, • Hundreds of clinical and nonclinical trainings available at our own Horizon University, 100% free!, • Reimbursement of expenses for licensure, certification, and renewal, • Career growth opportunities, including the flexibility to work in both mental health and addiction services, • Student loan assistance. This program helps pay off our team members' student loans every month. One year after joining you will have been able to pay off an extra $600!, • Quarterly bonuses with an annual earning potential of eight thousand dollars! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. In addition to all of the all-nighters and cramming for exams… • Completed Master’s degree in a program that will grant licensure in the state of New York required., • One of the following licensures required: LMSW, LCSW, LMHC or LCAT., • Experience in working with the children/adolescent population preferred. We work in schools located throughout Western New York, with locations in Erie, Niagara and Genesee counties. We can’t wait to talk with you more about the possibilities and your preferences! You must have the ability to and be willing to travel to different schools as needed. Position Hours: You’ll coordinate a personalized schedule with your supervisor that will meet both the school and patients’ needs as well as yours. Don’t worry about jeopardizing your work-life balance… we can help you create a schedule that works for you! Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $49,712 - $58,552. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $9,000, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job DescriptionSalary: $85,000-$100,000+ depending on experience Description: Licensed midwives in the community birth setting care for clients during the course of prenatal, labor, postpartum, and newborn care. Additionally, midwives provide inclusive well-person care, comprehensive family planning services, support shared decision-making and physiologic birth, and participate in quality assurance functions in accordance with practice policies and accreditation standards as dictated by the Commission for Accreditation of Birth Centers (CABC). The full-time Staff Midwife will have two (2) nine-hour office days that also encompass an 8a-8p call shift and three to four (3-4) additional 12-hour call shifts each week, including rotating weekend call. Although this position involves significant call, the midwife can expect to attend an average of approximately four to six (4-6) eight (8)-hour labors per month. Our birth center is committed to addressing inequities in healthcare for marginalized peopleincluding but not limited to people of color and LGBTQAI+ people. Because we believe firmly these communities must be centered in the work we do, we strongly encourage applications from people with these identities or members of other marginalized communities to apply, even if they do not have experience providing care in the community birth setting. We value new graduate midwives and will offer appropriate compensation, even when a prolonged orientation period is required. Benefits: Fika Midwifery at The Coit House offers a competitive benefits package including health and dental insurance, generous 401(K) match, cell phone and mileage reimbursement, paid time off, some paid holidays, and a continuing education stipend. Fika Midwifery at the Coit House is also an NHSC student loan repayment site, which means that staff midwives are eligible to apply for and receive repayment of student loans. The amount varies year to year but has been $50,000-$75,000 for two years of service in the past, and can be renewed for additional years of service. Qualifications: • Midwifery license in NYS (can be obtained after job is accepted), • Background check, • Physical ability to carry birth equipment up and down stairs, clean up after birth, and squat, bend, and reach to accommodate the womans chosen laboring positions, • Technical skills to perform basic charting functions, • NRP certification, • CPR/BLS certification, • Belief in midwifery model of care, out of hospital birth, physiologic birth, and breastfeeding Compensation: $85,000-$100,000+ depending on experience

Job Description Program Summary: The Child and Family Services Residential Program offers a supportive environment for up to 46 children across three specialized programs. Focused on healing and growth, our dedicated staff provides treatment in small-group settings, helping children and families overcome obstacles and address traumatic experiences that have impacted their ability to live at home. Through comprehensive care, treatment, and supervision, we equip children and families with the skills needed for a successful transition, either back to their home or to an alternative living arrangement. Position Summary: We’re seeking a compassionate and skilled Registered Nurse to support and monitor the physical and mental health of children and adolescents in our Residential Treatment Facility. In this full-time role, you’ll provide direct care, manage medications, coordinate medical appointments, and work closely with our clinical team to ensure every resident receives the highest quality care in a safe, supportive environment. As the Residential RN you will: • Work with Pediatrician/Psychiatrist/Psychiatric Nurse Practitioner to address health care concerns, • Treat all minor illnesses; provide emergency first aid when necessary and notify Physician of all acute illnesses and emergencies requiring immediate medical attention, • Arrange clinic appointments for Pediatrician and all medical referrals including intake, annual and discharge physical and dental examinations for each resident, • Inform Nursing Supervisor, Residential Treatment Facility Medical Director and Pediatrician of results of all clinic visits, • Monitor and complete all ongoing medical charts and immunization records in a timely fashion, • Complete necessary medical reports for outside agencies or schools, • Implement prescribed orders for treatment, medication and referral; administer all prescription medications for residents; which includes maintaining daily documentation of all medication administration records, • Support living unit staff as required, • Actively participate in Therapeutic Crisis Intervention training and updates, and implement lower level techniques effectively and appropriately, • Use physical intervention appropriately and safely, • Write event reports correctly and in a timely manner What qualifications have prepared you for this role? • Registered Nursing Degree from a recognized accredited school of nursing, • Must be registered and licensed in NY State as an RN, • Ability to relate well to children and other staff members, • Possess a valid New York State Driver’s License and continued automobile insurance, • Ability to deescalate and manage difficult behaviors of children, • Ability to initiate or participate in physical interventions when necessary Competitive Pay Rate of $36 per hour Full Time Shifts Available: • Wednesday, Thursday, Friday 600pm-630am, • Sunday, Monday 6000pm-630am & Wednesday flex day around noon-midnight or 10am-10pm or similar. C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description Position Summary: The Residential RN is responsible for monitoring the physical and mental health of our residents and implementing medical procedures. Major Responsibilities/Activities/Tasks • Work with Pediatrician/Psychiatrist/Psychiatric Nurse Practitioner to address health care concerns, • Treat all minor illnesses; provide emergency first aid when necessary and notify Physician of all acute illnesses and emergencies requiring immediate medical attention, • Arrange clinic appointments for Pediatrician and all medical referrals including intake, annual and discharge physical and dental examinations for each resident, • Inform Nursing Supervisor, Residential Treatment Facility Medical Director and Pediatrician of results of all clinic visits, • Monitor and complete all ongoing medical charts and immunization records in a timely fashion, • Complete necessary medical reports for outside agencies or schools, • Implement prescribed orders for treatment, medication and referral; administer all prescription medications for residents; which includes maintaining daily documentation of all medication administration records, • Support living unit staff as required, • Actively participate in Therapeutic Crisis Intervention training and updates, and implement lower level techniques effectively and appropriately, • Uses physical intervention appropriately and safely, • Registered Nursing Degree from a recognized accredited school of nursing, • Must be registered and licensed in NY State as an RN, • Ability to relate well to children and other staff members, • Possess a valid New York State Driver’s License and continued automobile insurance, • Ability to deescalate and manage difficult behaviors of children Schedule: Per diem, days 6AM to 6:30PM; overnights 6PM to 6:30AM; weekends and holidays CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA Retirement, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

The Clinician provides comprehensive, school-based services to support student success, social-emotional well-being, and overall development. Adapt services to meet evolving school and student needs, including availability for some non-traditional hours; perform other duties as assigned. Licensed or

Job Description Are you looking to work for an organization where you are able to make a difference? Do you have customer service skills you’re ready to put into action? Then you’ve come to the right place! Apply to be an Administrative Assistant today! “The thing I love the most about my job as an administrative assistant is creating meaningful connections with our patients, supporting them through their recovery, and then celebrating alongside them as they complete their treatment with us. I can feel the pride that they feel as they complete our program, and that makes this job extremely rewarding!” –Sarah K, Administrative Assistant What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As an Administrative Assistant at Horizon, you will… • Welcome all visitors of the clinic to create an exceptional patient experience with every interaction., • Work in a demanding, fast paced environment that is frequently adapting to industry standards where you will interact with patients seeking mental health and substance use treatment. Patients can include children as young as three, adolescents and adults 18 and older., • Work with multiple electronic platforms that include our Electronic Health Record (EHR), various web-based systems, and other technology platforms. Duties include overseeing all scheduled appointments, assisting with medication refill request from patients and pharmacies, preparing charts and record requests and other duties as needed., • Supporting the day to day needs of our clinical and medical staff which includes managing, triaging, and supporting administrative responsibilities, using supplemental technologies to support patient and clinical care. This can include insurance and billing disputes, scheduling appointments, coordinating transportation needs, speaking to referral sources from courts, schools and/or hospitals, and other concerns that may arise. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!, • Paid time off and paid holidays! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • High school diploma with 2 years of experience within the customer service or behavioral health field required. This position is located at 699 Hertel Ave, Buffalo NY. Hours This is a full-time position. You’ll coordinate a personalized schedule with your supervisor that will meet both the clinic and patients’ needs as well as yours. Our outpatient clinics offer expanded hours Monday – Thursday so we’ll ask you to be available at least 2 evenings per week, but don’t worry about jeopardizing your work-life balance… we can help you create a schedule that works for you, as many locations close early on Fridays! Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $17.90 - $19.00. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Are you looking to start or continue your career within the administrative field? Do you want to work in a role where you can make a difference in someone’s life on a daily basis? Apply to be a part of the Medical Office Staff today! What will my day look like? At Horizon, you will be provided a supportive work environment where your teammates feel like family. Have a question? There is always someone there to help! We offer a seamless onboarding experience that will ensure your success in your new role. Here is some more information about the job that you should probably know… • Performs numerous functions within an electronic medical record program including but not limited to scheduling and changing appointments, and looking up patient demographics and insurance information, • Triage phone calls and emails pertaining to patient medical needs, takes messages, and provides information/assistance as needed to medical staff., • Performs various office processes such as faxing correspondence, ordering medical supplies, and completing prior authorizations, • Composes and types routine correspondence using word processing and Microsoft Outlook. Maintains data and spreadsheets via Microsoft Excel., • Other duties as assigned by the Practice Manager of Medical Operations, • Prepare and manage practitioner clinic preparation and follow up, • Maintain practitioner caseloads, • Completion of enrollment and ordering of injectable medication with specialty pharmacies, • Triage of medication requests to practitioners, • Ability to relate to mentally ill or substance use individuals and their families of diverse ethnic, cultural, and socioeconomic backgrounds, as well as have the ability to interact with them in a positive, supportive, and cooperative manner, • Ability to prioritize work tasks, completing work accurately and on time despite frequent interruptions, • Ability to work well as part of a team and independently, • Ability to exercise flexibility, initiative, good judgment, and discretion, • Ability to learn and apply Horizon Health Services Policy and Procedures and commit to adherence of privacy regulations, • Ability to anticipate medical staff needs and perform tasks/duties without specifically being asked., • Strong customer service and interpersonal skills, • Good written and verbal communication skills, • Good organizational, time management, and problem-solving skills, • Experience working in a computerized office environment with word processing, database and spreadsheet skills sufficient to prepare correspondence, reports, and forms, including the willingness to learn new software applications, • Ability to work closely with clinical, medical and administrative teams, • Ability to determine what the problem is and triage to appropriate entity Besides the fact that we’ve been named a Best Place to Work for 16 (yes, 16!) years in a row? At Horizon, you can be assured that you will make difference in the lives of others. Even better, your teammates will be just as motivated to make a difference! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! (Besides all the hard work you have put in the field…) • Bachelors degree in related field with minimum 1 year of experience working with healthcare providers in an office setting preferred. This position is located at 3020 Bailey Ave, Buffalo NY. Local travel may be required during the training period for this position. Position Hours: This is a full-time position from Monday - Friday 9:00am - 5:00pm. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $19.65 - $21.60. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. This position entails eligibility for a sign-on bonus of up to $1,500 for your commitment to work at our Horizon Certified Behavioral Health Clinics (CCBHC) designated clinics. A change in scheduled hours or location of employment may impact eligibility of bonus. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Project Description: The Refugee School Impact Program (RSIP) is a partnership between Journey’s End Refugee Services and the Buffalo Public Schools Multilingual Department and the Buffalo Public Schools Refugee Immigrant Student Welcome Program. The partnership aims to support children and families within the district in adjusting to the local school system and achieving their academic goals. These goals are primarily attained through the role that the program’s Academic Coaches play as a bridge between parents and schools. Job Description: The RSIP Program Assistant will work under the supervision of the RSIP Program Manager. The position provides grants management, administrative and program support to the RSIP program. Responsibilities may also include some direct support of clients within those programs. The Program Assistant must exemplify Journey’s End’s core values in their work. These values include intercultural responsiveness, integrity, person-centered, empowerment, and exemplary service. Primary Responsibilities: • Provide administrative support, including file management and data entry for the RSIP Program, • Assist Program Manager and Grants Managers in completing reporting and vouchering to program funders, compile data for and assist with writing new grant applications, • Maintain and review client files on a regular basis to ensure files are in line with grant requirements, provide feedback and training to Academic Coaches on contract requirements, • Input student information and services into database, • Assist with data tracking and monitoring program progress toward contract goals, • Work with Academic Coaches and Journey’s End staff to complete intakes for new clients, • Serve as the bridge between refugee and immigrant families and the schools providing a wide range of support services to reduce barriers to educational success - including facilitating enrollment, individual or group orientation, problem solving, crisis management, immunization verification, transportation, access to remote schooling, advocacy, homework assistance, and more, • Assist in planning, recruitment, and implementation of mini-academies, summer school, student and parent orientations, field trips and summer camp programs, • Assist parents with school registration and provide guidance in school selection process, special school applications, and the school transfer process, • Prepare and review training and onboarding materials for department new hires, • Experience in an administrative role and fluency in English are required., • Strong written and verbal communication skills and acute attention to detail., • Proficiency in Microsoft Office and ability to navigate online database systems required., • Self-directed and able to work in a team environment, • Ability to be flexible, creative, and willing to collaborate with others