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Support coordinator jobs in Westfield, New JerseyCreate job alerts

  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    1 month ago
    $19–$32 hourly
    Full-time
    Elizabeth

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Customer Service Representative FAQs:

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  • General Manager
    General Manager
    22 days ago
    $20–$25 hourly
    Part-time
    Irvington

    We are seeking an experienced and dedicated General Manager to lead our operations at Reliable Healthcare Agency, Inc. As a General Manager, you will be responsible for overseeing all aspects of our agency's day-to-day functions, ensuring high-quality service delivery, operational efficiency, and regulatory compliance. Key Responsibilities: • Manage and supervise all operational activities, including client services, scheduling, and administrative functions., • Lead, mentor, and develop a team of healthcare professionals and support staff, including recruitment, training, and performance management., • Ensure strict adherence to all healthcare regulations, policies, and procedures to maintain the highest standards of care and compliance., • Develop and implement operational strategies to optimize efficiency, enhance service quality, and achieve organizational goals., • Oversee financial performance, including budgeting, billing processes, and resource allocation., • Foster strong relationships with clients, families, and external stakeholders to ensure client satisfaction and continuous improvement., • Implement and monitor quality assurance programs to uphold our commitment to reliable and compassionate healthcare services., • Collaborate with senior leadership to contribute to the agency's strategic planning and business development initiatives. Qualifications: • Proven experience in a management role within the healthcare or home care industry., • Strong leadership and team management skills., • Excellent understanding of healthcare regulations and compliance standards., • Exceptional organizational, communication, and interpersonal abilities., • Bachelor's degree in Healthcare Administration, Business Management, or a related field preferred. Join Reliable Healthcare Agency, Inc. and play a pivotal role in delivering outstanding healthcare services to our community.

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  • Administrative Assistant NJ
    Administrative Assistant NJ
    2 months ago
    $20 hourly
    Full-time
    Roselle

    The Cannabis Philosophy is a manufacturer of a full line of products. We are seeking a dedicated and organized Assistant to join our team. The ideal candidate will possess strong customer service skills, be proficient in office management tasks,( knowledge of the Metrc software is a big plus) and have an upbeat and positive personality. This role involves supporting daily operations, managing front desk responsibilities, and ensuring smooth communication within the office. The Administrative Assistant will play a key role in maintaining an efficient work environment and providing exceptional service to clients and staff. Responsibilities Utilize computer literacy to create documents, spreadsheets, and presentations as required. Assist in maintaining inventory of office supplies and ordering when necessary. Greet visitors and manage front desk operations with professionalism and courtesy. Handle incoming calls, emails, and correspondence with excellent phone etiquette. Maintain organized filing systems and assist with clerical duties as needed. Support office management tasks including scheduling appointments, managing calendars, and coordinating meetings. Provide support to staff when applicable, enhancing communication across diverse populations. Collaborate with team members to ensure efficient workflow and address any administrative needs. Requirements Proficient in computer applications including Quick Books, Microsoft Office Suite (Word, Excel, PowerPoint). Excellent organizational skills with attention to detail. Cannabis business experience is a plus. Proven experience in an administrative or clerical role is preferred. Strong customer service skills with the ability to interact positively with clients and colleagues. Experience in office management practices is a plus. Strong phone etiquette and communication skills are essential for this position. Join The Cannabis Philosophy where your contributions will be valued, and your professional growth supported! Job Type: Full-time Pay: $20.00 per hour Expected hours: 40 per week Schedule: 8 hour shift Work Location: In person

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