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  • General Manager
    General Manager
    2 days ago
    $20–$25 hourly
    Part-time
    Irvington

    We are seeking an experienced and dedicated General Manager to lead our operations at Reliable Healthcare Agency, Inc. As a General Manager, you will be responsible for overseeing all aspects of our agency's day-to-day functions, ensuring high-quality service delivery, operational efficiency, and regulatory compliance. Key Responsibilities: • Manage and supervise all operational activities, including client services, scheduling, and administrative functions., • Lead, mentor, and develop a team of healthcare professionals and support staff, including recruitment, training, and performance management., • Ensure strict adherence to all healthcare regulations, policies, and procedures to maintain the highest standards of care and compliance., • Develop and implement operational strategies to optimize efficiency, enhance service quality, and achieve organizational goals., • Oversee financial performance, including budgeting, billing processes, and resource allocation., • Foster strong relationships with clients, families, and external stakeholders to ensure client satisfaction and continuous improvement., • Implement and monitor quality assurance programs to uphold our commitment to reliable and compassionate healthcare services., • Collaborate with senior leadership to contribute to the agency's strategic planning and business development initiatives. Qualifications: • Proven experience in a management role within the healthcare or home care industry., • Strong leadership and team management skills., • Excellent understanding of healthcare regulations and compliance standards., • Exceptional organizational, communication, and interpersonal abilities., • Bachelor's degree in Healthcare Administration, Business Management, or a related field preferred. Join Reliable Healthcare Agency, Inc. and play a pivotal role in delivering outstanding healthcare services to our community.

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  • Direct Support Professional
    Direct Support Professional
    10 days ago
    $18–$19.5 hourly
    Full-time
    Hackensack River Waterfront, Jersey City

    Hudson Milestones is searching for reliable and dedicated Direct Support Professionals (DSP). The Direct Support Professional role is a Non-Exempt position requiring ability in implementing training programs and maintaining a safe environment for adults with intellectual /developmental disabilities (I/DD) for the purpose of increasing the extent to which they are independent, integrated members of the community. All tasks must be implemented in a humane and competent manner. The Direct Support Professional role is not specific to one location, building, classroom, day habilitation or group home. The Agency reserves the right to change the employee’s work location at it’s discretion. Benefits: We offer a comprehensive benefits package for *full-time employees* that may include: • Health, dental, and vision insurance, • 401(k) with company match after one year of employment, • Paid time off (vacation, sick days, & personal time), • Family Medical Leave Other Compensation (if applicable): • Bonuses and/ or incentives at the discretion of the Agency. Job Description: The Direct Support Professional role is a Non-Exempt position requiring ability in implementing training programs and maintaining a safe environment for adults with intellectual /developmental disabilities (I/DD) for the purpose of increasing the extent to which they are independent, integrated members of the community. All tasks must be implemented in a humane and competent manner. The Direct Support Professional role is not specific to one location, building, classroom, day habilitation or group home. The Agency reserves the right to change the employee’s work location at it’s discretion. Responsibilities: • Responsible for reading, knowing and complying with all appropriate governing documents to include contracts, agency policies and procedures, State or Federal standards, specific program operations manuals and circulars both internal and external., • Ensures compliance with the agency’s Operations and Personnel Manuals and the Division of Developmental Disabilities Standards Manual., • Completes and submits in a competent, and timely manner all reports, forms, and documentation as required by the agency and Division of Developmental Disabilities., • Understands basic developmental disabilities and learning styles, using motivation techniques to help clients improve in areas with behavioral or medical challenges., • Must complete all CDS trainings and refreshers as directed., • Attend staff meetings, all other relevant meetings and training as directed., • Assist clients with goal outcomes established on the Individual Service Plan (ISP)., • Responsible for reading the ISP and working within the documented expectation for client development., • Provides a consistent means of relaying accurate and complete information to direct supervisors., • Implement behavior management strategies to promote positive behaviors and reduce challenging behaviors according to plans that are in place., • Provides training and supervision to clients in all aspects of community experience living., • Serves as a positive role model for clients and other staff., • Provides safe transportation in agency vehicles for clients as necessary., • Maintains confidentiality and professionalism when communicating with family members or group home staff, Support Coordinators and any outside agency personnel., • Maintains active, positive engagement with clients at all times., • Always ensures the safety and well-being of clients., • Provide direct care and support to individuals with disabilities or special needs., • Proactively accompany and support clients during medical appointments, ensuring relevant information is provided to the healthcare professional. Clearly and accurately communicate details from the appointment to the Residential Coordinator, Medical Compliance Officer, and/or designee., • Follow and demonstrate understanding of medication policy and procedures in the monitoring and administration of the client’s medications. Completes Medication Error Report when needed., • Ensures home, grounds, yard and van are maintained in clean, safe, and sanitary condition., • Ensures meals are prepared and planned based on clients’ individual diet, client input, and the planned menu for the month., • Ensures that the Recreation Calendar is carried out as per client input and as per the planned calendar completed each month., • Responsible for competing all required documentation to include but not limited to, daily logs, communication logs, and behavior reports., • Ensures line of sight for the individual(s) being supported is maintained and completes reports accordingly., • Responsible for adequately and completely cleaning the home during any shift worked., • Ensures that a client’s dignity is not compromised in any way., • Responsible for reporting all emergencies or unusual incidents to direct supervisor., • Cooperates with the licensee and Department staff in any inspection, inquiry or investigation. Qualifications: • Valid New Jersey Driver’s License, • High School Diploma or Equivalency, • Minimum 21 years of age Skills: • Experience with developmentally/intellectually disabled individuals, • American Red Cross CPR & First Aid Trained a plus Application Instructions: To apply, please submit your resume along with fully completing all fields of our job application form via www.hudsonmilestones.org Be sure to complete all sections of the application. Applications will be reviewed on a rolling basis until the position is filled. Note: • We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state, or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status, or uniformed servicemember status., • The salary range and benefits listed above follow New Jersey’s Pay Transparency Act. Actual compensation may vary based on experience, education, and qualifications.

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    23 days ago
    $19–$32 hourly
    Full-time
    Elizabeth

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Customer Service Representative FAQs:

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  • Catering Staff
    Catering Staff
    2 months ago
    $20–$26 hourly
    Full-time
    Central Ward, Newark

    We are seeking a dynamic and organized Popup Food Catering Event Coordinator to oversee and execute catering events, ensuring exceptional guest experiences. This role involves going to various corporate offices, setting up, and serving guests build your own poke bowls. Size of popup events vary and can be as small as 60 meal events or as large as 160 meal events. These events are usually held during lunch time and may be located in New York City, New Jersey, and surrounding areas. Smaller events may only be one person, while larger events will have 2 or more people. You must possess a valid driver’s license. This role involves coordinating all aspects of food service for various events, from small gatherings to large-scale functions. The ideal candidate will possess strong event planning, customer service, and organizational skills, with a passion for hospitality and culinary presentation. The position offers an exciting opportunity to work in a fast-paced environment, managing multiple events while delivering outstanding service and memorable experiences. There are two restaurants that you would be supporting that are located in Newark and Montclair, NJ. Duties Plan and coordinate catering events, including menu selection, setup, and execution Manage event logistics, including venue arrangements, staffing, and equipment needs Develop marketing strategies to promote catering services through various channels Oversee event marketing efforts to attract new clients and maintain existing relationships Ensure all events adhere to budget constraints while maintaining high-quality standards Provide excellent customer service by addressing client inquiries and resolving issues promptly Collaborate with kitchen staff, servers, and vendors to ensure smooth event operations Manage time effectively to meet deadlines for multiple concurrent events Conduct post-event evaluations to gather feedback for continuous improvement Requirements Proven experience in event planning, catering, hospitality, or related fields such as banquet management or restaurant/hotel experience Exceptional customer service skills with a focus on guest satisfaction Effective communication skills for liaising with clients, vendors, and team members Ability to work independently and as part of a team in a fast-paced environment Flexibility to adapt to changing priorities and client needs in a dynamic setting A valid driver's license is required. Must be comfortable driving in New York City and surrounding areas. Must be punctual This role is ideal for someone passionate about hospitality and culinary arts who thrives on creating memorable event experiences. The successful candidate will demonstrate professionalism, creativity, and excellent interpersonal skills to excel as a Popup Food Catering Event Coordinator. Pay: $20.00 - $26.00 per hour Application Question(s): Do you have a valid driver's license? Ability to Commute: Newark, NJ 07102 (Required) Work Location: In person

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  • Customer Service & Office Assistant
    Customer Service & Office Assistant
    2 months ago
    Full-time
    Newark

    Full job description Job Overview The Office Assistant / Customer Service Representative supports daily office and customer service operations within our rigid box manufacturing plant. This role is responsible for assisting with shipment processing, inventory data entry, and customer communication. The position will collaborate regularly with the Customer Service Manager to stay aligned on customer needs, shipment coordination, and operational updates while also supporting general administrative functions. Responsibilities Enter and maintain inventory data to generate accurate inventory reports Process and coordinate FedEx and UPS shipments, including preparing labels and tracking shipments Provide customer service by responding to emails and phone calls in a timely and professional manner Assist customers with order status, shipment tracking, and general inquiries Perform general administrative and clerical duties to support office operations Collaborate with the Customer Service Manager to ensure customer requests and operational needs are handled efficiently Experience Prior office experience, front desk operations, or administrative experience is preferred Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) Excellent organizational skills with the ability to multitask effectively Strong basic math skills and attention to detail Bilingual abilities are highly valued to serve diverse client needs Pay: $20.00 - $22.00 per hour Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

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