Bilingual Front Desk Clerk
hace 2 días
Houston
Job DescriptionBenefits • Paid Time Off & Paid Company Holidays, • Medical, Dental, Vision & Life Insurance, • Flexible Spending Account (FSA), • 403(b) Retirement Plan with Company Match, • Short-Term & Long-Term Disability, • $0 Copay for Legacy Provider visits, • $0 Copay for prescriptions filled at Legacy Pharmacies, • Travel Insurance & Pet Insurance, • Subsidized Gym Membership Location: Legacy Baker Ripley - 6500 Rookin St #200, Houston, TX 77074 Bilingual Front Desk Clerk - Job OverviewSchedule: Monday-Friday (8:30-5PM) At Legacy Community Health, we are redefining the patient experience through innovative digital transformations and groundbreaking community healthcare solutions. As a Bilingual Front Desk Clerk, you will be at the forefront of this change, pioneering interactions that resonate with our mission and vision. • Role Highlights: Serve as the primary point of contact for patients, setting the stage for a lasting relationship., • Impact: Shape the future of patient-provider interactions with your first impression., • Technology-Driven Environment: Embrace digital tools and data analytics for seamless operations., • Collaborative Culture: Work alongside a dedicated team committed to community well-being., • Answer incoming calls with a tech-savvy approach, routing them to the right departments., • Perform client intake using digital systems, ensuring timely notification of arrivals., • Enhance database integrity by entering patient information accurately., • Support the volunteer coordinator in managing tech-integrated volunteer systems., • Adopt agile methodologies for appointment scheduling and cash handling procedures., • Optimize clinic lobby operations through efficient opening and closing procedures., • Leverage data-driven insights to process lab results as directed by the Practice Manager., • Engage in the Performance Improvement Program with a focus on continuous enhancement., • Cultivate a professional, responsible, and courteous environment using modern communication tools., • Champion respect and regard for all patients, families, and team members., • Collaborate proactively to achieve departmental objectives in an agile setting., • Participate in mandatory safety training programs, maintaining high standards of practice., • Adhere to Legacy’s exposure control plans and universal precautions meticulously., • Engage in continuous learning through annual education programs, fostering growth.Minimum Qualifications, • High school diploma or equivalent essential for foundational skills., • Exceptional, articulate phone communication skills to revolutionize first impressions., • Proficiency in multitasking, managing numerous calls or patients concurrently., • Data-entry skills with precision and speed, utilizing advanced computer systems., • Strong computer literacy and experience with multi-line phone systems advantageous., • Basic mathematical, alphabetical, or numerical filing skills to support innovative solutions., • Capability to manage multiple deadlines and make informed decisions swiftly., • Bilingual in English/Spanish preferred to enhance community impact and accessibility. Powered by JazzHR ZHWzw3AFZv