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Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit ___. Reddit has a flexible workforce! If you happen to live close to one of our physical office locations our doors are open for you to come into the office as often as you'd like. Don't live near one of our offices? No worries: You can apply to work remotely in any country in which we have a physical presence. Reddit is poised to rapidly innovate and grow like no other time in its history. We’re currently hiring across three distinct teams: Ad Formats Over the last few years we have been growing multiple ads types and now are a sizable ads player approaching 1B and over in revenue. We have multiple ad formats like image/video/carousel etc. that advertisers rely on. (A) The Scaled Ads Formats team builds and develops ad formats to deliver strong user experiences that align with advertisers’ marketing goals. They will expand ad inventory by enabling ads on newer placements, optimizing the ad user experience, enhancing post click experience, supporting the ads/consumer ecosystem to ensure efforts for DAU happen in tandem with ads, and developing infrastructure to enable and enhance ad products. (B) The New Ads Format team builds and develops innovative and new to reddit ad formats to deliver strong user experiences that align with advertisers marketing goals. They introduce new concepts and try out variations to prove product market fit which solve customer needs. This is a fast paced environment where the team is nimble and adaptive to advertiser feedback. It also enhances foundations that enable it to provide newer concepts. Advertiser Growth We are looking for an engineer to supercharge our Small to Medium Business (SMB) focused Advertiser Growth efforts. In this role, you will be responsible for developing the technical foundation for mission critical product pillars, collaborating across the company to deliver outcomes for the Reddit Ads Business. This role provides an opportunity to partner closely with cross-functional teams such as product, design, marketing, data science, UX and Sales, and ultimately make a large number of small to medium businesses successful on Reddit. As an engineer for all of these efforts, you will help set the engineering strategy for building iteratively, shipping quickly, testing rigorously, and adding step-change capabilities towards our ambitious goals of multiplying many times over our number of monthly active advertisers. Business Manager The Business Manager team stands out for its genuinely inclusive and collaborative culture, where not only is open feedback central, but every opinion and idea is truly valued and given space to shape our direction. Here, diverse perspectives are seen as a core strength, fostering a team dynamic where everyone feels empowered to contribute and innovate. On a day-to-day basis, engineers tackle complex, high-stakes challenges at the core of Reddit’s ads platform which include innovating on permissions systems, building Agency and Large Enterprise solutions, and driving adoption among Reddit's largest advertisers. From ideation to delivery, our engineers are trusted with end-to-end ownership of their projects, working closely in cross-functional collaboration with PMs, UX, and partner teams. This hands-on approach means every team member plays a direct and visible role in delivering high-impact, user-focused solutions for some of Reddit’s most strategic advertisers. This is a Generalist Senior Backend Engineer position within the Ads Organization. Ads is the fuel that powers Reddit’s mission. As a backend engineer on the team, candidates might work on: • Microservices and APIs that power our advertiser-facing product, ads.reddit.com, • Distributed systems that ensure the right ad gets shown to the right user at the right time, • Backends that power interactive user experiences on our ads like Polls and Games, • Real time, data intensive systems that measure the performance of our ad campaigns, • Infrastructure that supports all of the above Technologies used on the team include: • Languages: Go, Python, Scala, • Frameworks: Spark, Thrift, Baseplate, Kafka, • Datastores: Postgres, BigQuery, Redis, Druid, • Tools: Kubernetes, Argo, Docker, • Work with product managers to design and implement Ads products., • Collaborate closely with the platform and data teams while building new features., • Lead the processes needed to improve operational stability, including improving code quality, delivering dashboards and data visualizations., • Build extensible components that would align with the product objectives., • Support day to day project management tasks including communicating project updates, managing project timelines and overseeing project execution., • 5+ years of software development experience in one or more general purpose programming languages (Java, Scala, Go, C++, Python)., • Able to take complete ownership of a feature or project., • Experience working in the Ads domain, • Experience or interest in the advertising business and understanding customer needs, • Comprehensive Healthcare Benefits and Income Replacement Programs, • 401k Match, • Family Planning Support, • Gender-Affirming Care, • Mental Health & Coaching Benefits, • Flexible Vacation & Reddit Global Days Off, • Generous paid Parental Leave, • Paid Volunteer time off #li-remote Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit ___. To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is: $190,800 - $267,100 USD In select roles and locations, the interviews will be recorded, and transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our ___. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

As Senior Product Manager on the Disruption Core & Commerce team, you will work at the intersection of the business, software development, data science, and user experience to create innovative solutions and intuitive user experiences to reduce the stress of traveling. You will have a competitive understanding of the travel landscape to facilitate the creation of successful new features. On any given day - whether you’re weighing the tradeoffs of offering new features, scoping and specifying solutions with partners, or shepherding features through development - your contribution will be critical to Hopper’s current and future success. Leveraging data science to solve customers’ problems is in Hopper’s DNA. While this began with helping customers save money by booking at the best time, we’ve also built a suite of novel Fintech products which help customers save money, retain optionality to cancel or change their trips as needed, and help them seamlessly rebook when they run into problems during their travel. This position is on the Disruption team, focused on solving that last problem. Hopper offers a product called Disruption Assistance for Any Reason that helps customers navigate flight delays and cancellations, and ultimately get where they want to go. If a customer experiences a disruption, they can rebook themselves on any airline – for free – or get a 100% refund of their trip cost. The Disruption team is expanding rapidly by offering our product in new distribution channels, and scaling the business into an enterprise. As the Senior Product Manager for the Disruption team, you are part of a cross functional team that is dedicated to this specific product; you will have immense impact, experience no gatekeeping, and no competing priorities, allowing you to truly focus on product work and your customers! What would your day-to-day look like * Manage a product roadmap across several different business objectives and distribution channels, ensuring that we are executing against the highest impact items at any given time, and delivering things on time. * Figure out how to leverage AI to improve our customer experience and internal processes to execute our implementation pipeline successfully. * Work closely with external partners on new and existing implementations; earn and maintain trust by building good relationships. * Work closely with internal stakeholders to understand feature gaps and solution around them; earn and maintain trust by building good relationships. * Rapidly test sound hypotheses through new merchandising experiments at different points in the customer journey to increase revenue * Use data to identify user behavior and purchase patterns, which directly lead to hypotheses around opportunities that can be measurably validated/invalidated through simple experiments * Launch new partnerships, end to end: from sales pitch to design to development to customer service to optimization. This person will launch things from the ground up and grow them into mature products. * Work with customer service to understand and identify customer problem trends * Work with back-end and front-end engineers, designers, legal, and many other stakeholders to launch innovative features quickly and bug-free * Learn and use a diverse set of analytics and AI tools An ideal candidate has * B2B and B2C experience * Delivered impactful and delightful features at scale * Has incorporated AI into their product or processes to achieve business outcomes * Strong experience, knowledge of, and/or keen interest in Fintech, Insurtech, or risk-based products * An innovative and detail-oriented approach to problem-solving * Extreme attention to detail, and simultaneously the ability to think and operate strategically. * Exceptional ability to grasp, manage, and articulate complex systems * Experience connecting innovative solutions to real-world, user problems with actual business needs of a rapidly scaling organization * Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers and data scientists * A track record of being proactive and persuading colleagues by constructing a compelling narrative both in-person and in-writing * Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly * No ego, and a strong focus on doing what is right for the customer and the company Perks and benefits of working with us: * Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. * Unlimited PTO. * Carrot Cash travel stipend. * Access to co-working space on demand through FlexDesk AND Work-from-home stipend. * Please ask us about our very generous parental leave, much above industry standards!. * Entrepreneurial culture where pushing limits and taking risks is everyday business. * Open communication with management and company leadership. * Small, dynamic teams = massive impact. * 100% employer paid Medical, Dental and Vision coverage for employees. * Access to Disability & Life insurance. * Health Reimbursement Account (HRA). * DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of the role The Cybersecurity Incident Manager (Incident Commander) leads and coordinates critical security incident response across GitLab.com, GitLab Dedicated, and GitLab’s corporate environments. This role serves as the primary authority during high-impact security events, orchestrating cross-functional teams, managing incident lifecycles from detection through resolution, and driving continuous improvement in GitLab's incident response capabilities. As the founding Incident Commander in the team, you will also build upon and mature the incident command function. While this role does not carry a formal on-call rotation, the nature of security incident response may occasionally require availability outside of core business hours for high-severity events. Find out more about the Security Operations Department here: ___ What you’ll do • Incident Command & Crisis Leadership: Serve as the primary Incident Commander for critical and complex security events across GitLab.com and corporate infrastructure, providing decisive leadership during high-stress situations, • Cross-Functional Coordination: Orchestrate response efforts across Security Operations, Infrastructure, Legal, Engineering, Product, and executive stakeholders, maintaining clear communication streams and unified action plans, • Technical Collaboration Leadership: Lead technical calls and/or establish effective async collaboration during incidents, managing participant contributions, keeping discussions focused, and ensuring efficient progress toward resolution, • Blameless Post-Incident Reviews: Conduct comprehensive post-incident reviews and retrospectives, driving the creation of action items, process improvements, and systemic enhancements, • Playbook Development: Design, maintain, and continuously improve incident response playbooks, runbooks, and standard operating procedures for various incident scenarios in conjunction with SIRT engineers, • Process Engineering: Build and refine incident command frameworks, communication protocols, and escalation procedures that scale across a global, all-remote organization, • Training & Mentorship: Develop and deliver incident command training programs, mentor incident commanders at various levels, and build organizational muscle memory for effective incident response, • Stakeholder Communication: Translate technical incident details into clear, actionable communications for executive leadership, customers, and internal stakeholders, • Automation & Tooling: Identify opportunities for automation in incident response workflows and collaborate with engineering teams to build tools that enhance incident management capabilities, • Threat Landscape Awareness: Maintain deep understanding of current threat actors, attack vectors, and security trends to inform incident response preparedness What you’ll bring • 10+ years of experience in information security, with at least 5 years focused on incident response, security operations, or related disciplines, • Demonstrated experience serving as Incident Commander for critical security events in complex, distributed environments, • Command Presence: Proven ability to lead and coordinate teams during high-stress, high-impact incidents with clarity, authority, and calm decisiveness, • Strong knowledge of attacker tactics, techniques, and procedures (eg MITRE ATT&CK framework), • Technical proficiency with cloud infrastructure (GCP, AWS), container orchestration (Kubernetes), and modern application architectures, • Experience with security information and event management (SIEM) platforms, log analysis, and security monitoring tools, • Excellent written and verbal communication skills, including the ability to communicate technical concepts to non-technical stakeholders and executive leadership, • Demonstrated ability to build relationships and coordinate effectively across security, engineering, legal, and business teams, • Ability to identify systemic issues from incident patterns and drive organizational improvements, • Share our___, and work in accordance with those values, • Nice to haves: Experience working with / in Site Reliability Engineering (SRE), DevOps, or Infrastructure Engineering; Experience with GitLab the product and familiarity with DevSecOps practices; Experience working in an all-remote or distributed team environment Due to government requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to fill this position. About the Team The Security Operations department protects GitLab, the GitLab SaaS services, and GitLab customers on SaaS offerings. The Principal Security Incident Commander works as part of the ___, a follow-the-sun team across three geographical regions. The Signals Engineering team, Threat Intelligence, Trust and Safety, Security Logging and Red Team teams make up the rest of the Security Operations department. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $168,000 - $270,000 USD How GitLab Supports Full-Time Employees • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

About the Job: The Digital Led Customer Success Manager reports directly to the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts, guiding our new and existing customers through implementation and adoption with a heavy focus on 1:many outreach tactics and leveraging data to engage with the right customers at the right time. This is a relatively new team at LaunchDarkly, and the best candidate for this role will have a passion for customer success, experience leveraging data to manage a large customer portfolio, and an interest in helping to build a best-in-class Digital Led CS organization while executing at a high level. Responsibilities: • Customer Onboarding: Leverage customer journey data to understand which customers need additional support through onboarding. Drive them to 1:many marketing engagements or work with them 1:1 to ensure all customers in your portfolio are onboarded and activated correctly., • Risk Identification and Mitigation: Use data and product signals to proactively identify risks. Develop both 1:many and 1:1 risk mitigation strategies and coordinate across the account team to steer customers towards success., • Technical Guidance: Maintain a deep level of LaunchDarkly product knowledge and provide customers with direction on implementation and adoption best practices., • Prescriptive Selling: Monitor how customers are tracking against their key goals and outcomes. Identify opportunities for customers to purchase additional products, services, and adopt new features to maximize the value of our solution., • Trusted Advisor: Build trust quickly and provide prescriptive guidance to help customers get the most out of their LaunchDarkly purchase., • Build Champions & Executive Relationships: Identify and support key advocates within customer organizations who actively promote the value of LaunchDarkly. Leverage success metrics and value-driven insights to gain executive sponsorship in partnership with your Champion., • Renewal and Expansion Focus: Own and forecast the renewal process on a weekly basis. Work directly with customers, sales, and deal desk to execute renewal agreements on time and identify expansion opportunities within accounts. About You: • Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a highly ambiguous, start up environment. This is a new team at LaunchDarkly and you will be helping to build the organization while executing within it!, • Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it., • Highly Data Driven: You enjoy identifying trends in data and have a proven track record of leveraging data to make informed decision making on behalf of your customers, • Intellectually Curious: You have a hunger for knowledge and are naturally a question-asker., • Excellent Communication: Your written and spoken communication skills are outstanding., • Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You are able to prioritize a large customer portfolio to engage with the right customers at any given time. You do not require a lot of external direction to organize and manage your workload., • Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization., • Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner., • Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: • Located in the Continental US, • 5+ years in a customer-facing role, ideally in scaled/1:many/tech touch onboarding/implementation, account management, customer/partner success, or customer support, with a track record of exceeding targets., • Proven success in a 1:many/tech touch/tech-led Customer Success organization., • Highly data-driven with experience using product telemetry and growth/risk signals to target the right customers at the right time., • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Digital Led Customer Success team., • Strong discovery and qualification skills; training in Command of the Message, MEDDIC, or another sales methodology is preferred., • Strong project management skills with experience holding customers and cross-functional teams accountable to a timeline., • Experience working with a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space is preferred., • Exceptional time management and organizational skills., • An existing level of technical knowledge and know-how. We will teach you all about LaunchDarkly, but you should already have foundational knowledge in the space!, • Proven ability to advocate for both customers and the company, mediating between customer requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 3: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,000 - $187,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,000 - 168,000**, • Zone 3: All other US locations - $116,000 - $159,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

Flashpoint is the pioneering leader in threat data and intelligence. We empower commercial enterprises and government agencies to decisively confront complex security challenges, reduce risk, and improve operational resilience amid fast-evolving threats. Through the Flashpoint Ignite platform, we deliver unparalleled depth, breadth and speed of data from highly relevant sources, enriched by human insights. Our solutions span cyber threat intelligence, vulnerability intelligence, geopolitical risk, physical security, fraud and brand protection. The result: our customers safeguard critical assets, avoid financial loss, and protect lives. Discover more at ___ Flashpoint National Security Solutions (FNSS) is seeking a high-tenacity Associate Customer Success Manager to serve as the tactical nerve center for our most discrete mission partners. In this high-impact role, you will act as a strategic trusted advisor, translating complex threat intelligence into actionable mission outcomes for partners across the national security landscape. You will balance a dynamic portfolio of high-priority requirements, leveraging your impeccable eye for detail and superb judgment to eliminate friction and ensure maximum adoption of our elite intelligence capabilities. This is a unique opportunity for an ambitious professional with a "mission-first" mantra to operate with high independence, influence internal product evolution, and force-multiply the efforts of global security teams in a rapidly scaling, industry-leading organization. We have a role for you if, you: * translate critical mission partner requirements into executable intelligence objectives; proactively anticipate and mitigate operational friction points and complex intelligence challenges specific to the mission environment. * drive collaborative mission integration by synchronizing efforts across internal and external stakeholders—including intelligence analysts, operators, technical units, and interagency partners—to deliver precision solutions for complex mission challenges. * make sense of an infinite number of data points from across your mission partner portfolio to make recommendations on how products should be leveraged to maximize mission impact. * proactively anticipate team objectives in support of discrete mission partner needs, particularly in dynamic, high-stakes environments. * Identify, synthesize, objectify, and prioritize intelligence problems while working cross-functionally to effectively mitigate those issues for our discrete mission partner base. * Are able to work independently, make rapid decisions, and recruit additional resources within the organization as needed to accomplish larger, complex and discrete mission partner goals. What you will get to do on our team: * Leverage your knowledge of Flashpoint’s tools, datasets, and analytic capability, paired with a keen understanding of customer outcomes, to make Flashpoint an extension of the customer’s intelligence team and maximize the attainment of customer goals. * Develop a deep rapport with customers, building trust so Flashpoint can assist with their most sensitive and difficult challenges. * Maintain Flashpoint's industry-leading reputation by handling diverse, urgent, and sensitive global requests with resourcefulness and expert judgment. * Advocate for customers internally by communicating feedback and requirements to ensure Flashpoint products evolve with their needs. You will document and prioritize this input, collaborating with product managers and engineers to recommend mission-specific enhancements. * Deliver tactical, operational, and strategic support to all customer levels to drive product adoption. You will train personnel on Flashpoint tools covering source collections, geospatial data, and APIs—while sharing best practices from our expert teams. * You will use domain expertise to identify warm leads for sales and collaborate with FNSS Account Executives, Solutions Architects, and support teams to improve customer outcomes and drive expansion opportunities. What you will achieve: Within 30 days * You will have learned about Flashpoint’s vision, mission, strategy and culture * You will meet with key stakeholders across the Flashpoint organization * You will learn about Flashpoint’s various product offerings * You will be provided training on how we support our customers and attend customer calls with colleagues * You will learn about your client base and how our tools support their mission and goals * You will get an introduction to our technical data capabilities and integrations Within 60 days * You will have completed training on all our products and services * You will be assigned accounts and will start working customer requests and answer product related questions By 90 days * You will have a robust understanding of the core uses cases within your assigned accounts * You will be functioning independently in support of customer needs * You will have a solid understanding of our technical data capabilities and the integration of those data sets To be successful in this role, you will need: * Cybersecurity, IT Security, Military, Law Enforcement, Government or Intelligence Community Experience is a plus * Superb communication skills, both written and verbal * A demonstrated ability to communicate at all levels of a customer’s organization * Proficiency and speed with email and project management tools * Excellent analytical and problem-solving skills * Willingness to travel to engage with customers in person if necessary * Desired, not required, to possess an active Secret security clearance, or be eligible to attain an appropriate clearance. Base pay range: $82,700-$85,000 p/yr plus bonus Why Flashpoint is a Great Place to Work: * Diversity. Flashpoint is committed to fostering, cultivating and preserving a culture of diversity, inclusion, belonging, and equity. We recognize that diversity is key to achieving our vision. We believe that every person and their experiences contribute to building a work environment and products and services that will change the world. * Culture and Belonging. Our company’s culture isn’t something you join, it’s something you build and shape, and each person's unique backgrounds and experiences contribute to who Flashpoint is and will become. You will have ample opportunities to connect with coworkers through various communication channels and company-funded virtual events: book clubs, happy hours, committees, DIBE discussion group, Donut mixers, local team member meetups and much more. * Perks. Flashpoint understands that personal wellness is one of the keys to a happy, healthy and productive work environment. That’s why we also prioritize health and wellness perks like gym reimbursements, expensed lunches, cool cultural initiatives and inclusive employee events. * Career Growth. Flashpoint is invested in the growth of our team members and understands that frequent, two-way feedback is critical to that growth. We encourage regular one-on-ones with your manager, a regular schedule of performance reviews, learning and development opportunities, and guidance through formalized career paths; whether that be towards being a great manager, being a great individual contributor, or a lateral move to gain breadth of knowledge and experience. Are you unsure if this role suits you or not? Unsure about the timing? Interested in future opportunities? Stay connected by joining our ___. By doing so, you'll stay updated with Flashpoint news and upcoming career opportunities. 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Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is seeking a skilled Healthcare IT Developer to support our growing portfolio of health information technology projects. This position requires a deep understanding of health systems, software development processes, and data management principles. The ideal candidate will have experience developing robust health IT solutions that improve patient care and streamline healthcare workflows. Responsibilities: • Collaborate with cross-functional teams—including clinical SMEs, informaticists, business analysts, and stakeholders—to optimize clinical systems and workflows., • Communicate value-driven recommendations and align priorities across the VA Enterprise., • Lead requirements gathering, process mapping, and gap analysis to accurately translate and document clinical and business needs into comprehensive technical specifications and functional criteria., • Design, build, validate, and implement Oracle Health Millennium solutions using build tools (DCP Tools, Core Event Manager, Discern Dev, Dyn Doc Management), focusing on clinical documentation, order sets, and clinical decision support., • Support product owners in executing development projects, including EHR decision tools, workflow improvements, and service line agreements., • Analyze clinical data trends and performance metrics with data analysts to identify opportunities for process standardization, improved care quality, reduced provider burden, and enhanced data integration., • Minimum 8 years of relevant experience in the healthcare industry possessing a comprehensive understanding of healthcare workflows, data standards and common healthcare software systems. Proven experience in deploying IT solutions across large-scale healthcare environments., • Minimum 8 years of relevant experience implementing, configuring, and testing Oracle Health (Cerner) systems, with the capability to deliver end-user training and post-implementation support., • Expertise in SQL and database query languages for clinical data analysis and reporting., • Experience integrating Oracle EHR with third-party healthcare systems and identifying potential integration risks., • Skilled in defining performance metrics and using analytics platforms to assess solution effectiveness and clinical trends., • Advanced proficiency in Microsoft tools (Teams, Word, Excel, PowerPoint, SharePoint) and reporting platforms., • Exceptional written, verbal, and presentation skills with the ability to communicate technical concepts to diverse audiences., • Must be able to obtain and maintain a Public Trust clearance We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email ___ and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email ___.

Panorama Education is a technology company building the leading platform for student insight and action in K-12. We help modern school systems understand what students need and take effective action. By bringing together academics, attendance, behavior, and engagement data with AI, we give educators the full picture of every student and the intelligence to decide what to do next. As a mission-driven company supporting 15 million students in 2,000 districts nationwide, the work we do has a direct line to student outcomes every day. Join us and help shape what education looks like for the next generation. Student Success is a core product line within Panorama’s platform for student insight and action. It unifies academic, behavioral, attendance, and engagement data to help districts identify needs, understand root causes, and take coordinated action at scale. By connecting data, intelligence, and workflows, it enables educators to surface early warning signals, prioritize students in need, and deliver consistent, high-quality interventions—moving districts from reactive support to proactive, system-wide impact. About the Role As Senior Product Manager, you will lead our Student Success product line, driving end-to-end outcomes (e.g., adoption, retention, impact) and empowering educators to triangulate holistic data, coordinate practices, and scale personalized student experiences that improve student outcomes. You'll own the product line's vision and roadmap and be accountable for delivering exceptional customer and business impact aligned to Panorama's strategic goals. This includes defining what success looks like, how it is measured, and ensuring execution translates into real-world usage and outcomes. AI is central to how we build and deliver our products, and this role sits at the heart of defining how AI transforms the insight → action experience for educators. You'll help shape how AI-powered features transform the insight-to-action experience for educators, and you'll use AI as a force multiplier in your own work. We're looking for a PM who has built with AI, is excited about what it makes possible, and brings a clear point of view on where it creates real value in EdTech. In close collaboration with Engineering, Revenue, Client Experience, Design, Research, and Marketing, you'll lead cross-functional strategy and execution to drive initiatives that maximize product performance and keep your team tightly focused on the highest-impact work. This role reports to the Senior Director of Product. Responsibilities Product Vision & Roadmapping: Shape a clear, compelling vision and roadmap for Student Success aligned with Panorama’s strategic goals. Determine where AI-powered capabilities can meaningfully differentiate our product and accelerate student outcomes. Business Outcome Ownership: Accountable for driving product line performance, in partnership with cross-functional leaders. Identify and activate levers (beyond roadmap) to improve adoption, retention, client satisfaction, and business impact. Drive behavior change—not just feature delivery—to ensure sustained value in customer workflows. AI-Powered Product Development: Define where intelligent automation creates the most value for educators. Partner with Applied Research & Data Science to ship AI features responsibly, including early warning systems and intervention recommendations. Champion fairness, transparency, and data privacy. Cross-Product, Platform Approach: Collaborate with other PMs to drive cross-product opportunities and cohesive, platform-level experiences with Student Success at the center. Impactful Product Execution: Lead your squad to deliver with focus, velocity, and quality, ensuring work ties to clear product and business outcomes. Operate effectively in ambiguity, defining problems before solutions. Client Engagement & Complex Problem-Solving: Engage clients and internal partners to solve complex challenges, balancing immediate needs with scalable, long-term solutions. Reporting & Analytics Expertise: Evolve our reporting suite from static dashboards to proactive, intelligent systems that drive action. Exceptional Cross-Functional Collaboration: Partner across Engineering, Design, Research, Client Partnerships, Revenue, and Marketing to develop, launch, and iterate on features. Drive continuous clarity and alignment across stakeholders. Strong Fluency with Data and KPIs: Define and own key product metrics. Regularly use data and AI tools to evaluate success, validate value, and inform high ROI prioritization. Our Ideal Candidate Has • 5+ years of product management experience, ideally in reporting, analytics, or K-12 edtech, • Proven track record owning product strategy and outcomes (not just outputs) for a major product line, with KPI-driven growth, • Strong customer empathy and discovery skills, translating needs into scalable product strategies and thoughtfully managing escalations, • Deep understanding of educator needs and the technical and adaptive challenges districts face (K-12 education/edtech experience a strong plus), • Self-starter mindset, skilled at navigating ambiguity, defining problems, driving cross-functional execution autonomously, and communicating clearly and proactively, • Collaborative spirit, leading and influencing across functions without direct authority, • Strong analytical skills and ability to use data to make strategic decisions, • Experience building or shipping AI-powered features and a clear POV on how AI changes product craft, • Hands-on use of AI tools in day-to-day PM work such as research synthesis, prototyping, and analysis, and genuine excitement about pushing that further Panorama Education is committed to building a diverse and inclusive company. We serve students, educators, and families from tremendously diverse backgrounds and identities across the country, and we believe diverse teams drive stronger outcomes. As such, we are an Equal Opportunity Employer. The “Base Salary” range represents the low and high end of the anticipated salary range for this position across all US locations. Determining this anticipated Base Salary range involves considering many factors in making compensation decisions, including but not limited to: unique skill sets, experience, training, performance, licensure and certifications, and other business and organizational needs. Additionally, our anticipated Base Salary determination is just one component of Panorama’s competitive total rewards strategy, including annual bonus or commission awards, equity awards, and other region-specific health and welfare benefits. Salary Range $144,071 - $211,869 • Competitive salary and benefits (including equity, health, dental & vision, retirement contribution, parental leave, and mental health & wellness support)., • Remote-first culture: Panoramians can work anywhere in the continental U.S., • Mission-driven colleagues who care deeply about making education more equitable and sustainable.

RIA Solutions Group is looking for a talented .NET Team Lead based in the United States (East Coast) to join our team and contribute to the development of high-quality software solutions for a FinTech client in the United States. The client’s mission is centered around their unwavering dedication to ensuring customer satisfaction, providing innovative solutions, and maintaining a steadfast commitment to efficiency in its work field. As a .NET Team Lead you will be responsible for contributing across the full software development lifecycle, and you will have the opportunity to work on mission‑critical financial features used by professional investors and advisors. The utilized Tech Stack in the development process: C# .NET, ASP.NET, .NET Core, ReactJS, SQL, Swagger, Kubernetes Responsibilities: 1. Technical Leadership & Hands-On Development • Perform hands-on development as the most senior developer on the team, leading the design and implementation of features and services, • Provide guidance on architecture, design patterns, coding standards, and best practices, • Mentor staff on technical skills, providing constructive coaching and feedback., • Identify technical risks and propose mitigation strategies early in the lifecycle; raise and track technical debt, ensuring visibility and prioritization, • Coordinate with other team leads (e.g. PHP, JavaScript, Java) to ensure cross-language deliverables maintain high quality, • Promote effective use of CI/CD, logging, monitoring, and performance optimization, • Refactor legacy, stateful MVC views and controllers to stateless, message-driven patterns, • Design and implement backend endpoints that expose functionalities to internal and external consumers, • Update and validate cryptography and messaging-related dependencies for backend services, • Implement and evolve shared infrastructure for functionalities used across systems. 2. Onshore Lead & Restricted-Access Activities • Own and execute tasks that require onshore/on-premises or elevated permissions, including but not limited to:, • Operations in upper environments (e.g., UAT, pre-prod, staging, production), • CI/CD actions related to upper-environment and production deployments, • Access-controlled operations on infrastructure, databases, or secret-management systems, • Act as a primary onshore owner for deployments to upper environments, production releases, and associated coordination, • Coordinate with DevOps/operations teams to ensure repeatable, auditable, and safe deployment processes, including proper validation, smoke testing, and rollback plans, • Contribute to the planning and execution of product version upgrades and hotfixes, in collaboration with platform leads and DevOps. 3. Scrum & Delivery Process • Participate in the agile development process, reporting to the development manager on team status and ensuring all agile processes are followed, • Provide leadership and oversight of the Scrum/delivery process, in partnership with Product and Scrum Master roles where applicable, • Translate user stories into technical tasks with the team; support backlog refinement by ensuring technical clarity, feasibility, and clear decomposition into estimable stories, • Promote disciplined use of branching, merging, testing, and deployment practices, • Participate in or facilitate standups, planning, refinement, retrospectives, and change control or release meetings. 4. Architecture & Governance • Participate in the architecture committee., • Identify items that require architectural review (e.g., significant design changes, new patterns, major integrations, or data changes), • Prepare and present options and recommendations for architectural decisions, • Ensure implementations adhere to agreed architecture decisions, security/performance/compliance requirements, and shared frameworks and standards 5. Collaboration & Coordination • Work with product management to completely understand desired deliverables and set the plan for how the team will deliver the solution., • Work with development management, other leads, QA leaders, and the architect to ensure the technical solution fits into the overall product architecture and design., • Work closely with offshore leads and developers to ensure clear division of responsibilities, smooth handoffs across time zones, and shared understanding of priorities, risks, and dependencies., • Participate in cross-team impact analysis for new features and platform changes, • Provides updates to the company’s technology community and IT leadership about relevant technology and industry changes, through technical, architecture, and leadership forums. Requirements: • Bachelor’s or Master’s degree in Computer Science or related technical field, • 7+ years of experience developing C# .NET, ASP.NET, .NET Core and microservices, • Strong experience with MS SQL/relational databases, including view generation, stored procedures, and dynamic/custom field data scenarios, • Experience with ReactJS, TypeScript, JavaScript, • Experience with API mechanisms (Swagger), • RESTful API design, including pagination, filtering, versioning, and secure access control, • Experience/understanding developing and/or working with front end technologies, containers & container orchestration (Kubernetes), encryption and CI/CD pipelines, • Proficient in leveraging LLM-based tools and platforms (e.g., OpenAI, Anthropic) to support and accelerate development workflows, • Hands-on experience working with AI-assisted development environments and multi-agent tools to enhance code quality, debugging, and delivery speed, • Strong analytical ability to quickly debug complex issues with a variety of system debugging tools, • Ability to grasp difficult concepts, large architectures, and sophisticated designs quickly, • Ability to provide short tactical and long-term strategic solutions and provide the risks associated with each, • Experience with configuration management, • Experience modernizing legacy web applications, especially converting stateful/session-based flows to stateless patterns, • Committed to ongoing professional development, • Fluent in English, both verbal and written. About Us: Headquartered in Winston-Salem, North Carolina, RIA Solutions Group is a visionary software development company. With extensive expertise across industries and a global presence, we work closely with international clients to accelerate innovation and boost business performance. Looking for a dynamic and driven team to be a part of? Our company of highly skilled professionals is in search of talented individuals like you to join our one-of-a-kind environment. We are eagerly waiting for your response. And if you happen to know someone who would be a great fit, please reach out to us at ___

Rockstar is recruiting for a dynamic SaaS company seeking to scale intelligently through systems, data, and AI. Our client is a fast-growing organization that values strategic architecture and hands-on execution to enable reliable decision-making and drive transformative growth. We are seeking a hands-on, strategic leader to own and evolve the business systems, data architecture, and AI transformation roadmap. This role operates at the intersection of systems, data, and execution—responsible for building the foundation that enables scalable growth, reliable decision-making, and AI-driven capabilities across the organization. The candidate will lead cross-functional technical initiatives across Finance, GTM, Product, and Operations, combining hands-on execution with clear stakeholder alignment and delivery discipline. This is a player-coach role that combines program leadership, systems architecture, and hands-on execution in a fast-growing SaaS environment. Key Responsibilities AI Transformation Leadership • Own and drive the AI transformation roadmap, advancing maturity from early-stage (Level 0–1) to scalable adoption (target: Level 3), • Identify and prioritize high-impact AI use cases across Finance, GTM, and Product in partnership with functional leaders, • Lead execution of AI initiatives, including workflow automation and agentic AI capabilities, • Ensure foundational systems and data structures are designed to support scalable AI adoption Enterprise Systems & Data Architecture • Own the architecture and evolution of the business systems ecosystem across all functions, • Define how core systems (e.g., HubSpot, NetSuite, Snowflake, and others) integrate, interact, and scale, • Establish and maintain a unified data model and clear system-of-record definitions across the organization, • Evaluate and guide selection of tools, platforms, and data infrastructure (e.g., warehouse, ETL, BI), • Design data flows and system interoperability to enable reporting, automation, and AI use cases, • Act as the primary steward of business data integrity, consistency, and accessibility Business Systems Ownership (Hands-On) • Own administration and optimization of key business systems, with a willingness to be hands-on where needed (e.g., configuration, field creation, workflow updates), • Partner with RevOps, Finance, and other stakeholders to ensure systems support evolving business needs, • Provide architectural guidance for CRM (HubSpot) and ERP (NetSuite), while collaborating with functional owners on day-to-day usage, • Ensure systems are scalable, well-structured, and aligned with downstream reporting and analytics requirements Data, BI & Decision Enablement • Partner with Finance and RevOps to implement and scale business intelligence capabilities, • Support the development of data models, reporting layers, and dashboards that enable real-time decision-making, • Help define and standardize key metrics, KPIs, and reporting frameworks across the organization, • Improve data quality and reliability across systems and reporting environments Cross-Functional Program Leadership • Serve as the program manager for high-impact, cross-functional initiatives across Finance, GTM, Product, and Operations, • Establish structure, accountability, and execution rigor across strategic projects, • Align stakeholders, manage dependencies, and ensure initiatives are delivered on time and with clear outcomes, • Act as a connective layer across teams to drive progress and reduce organizational friction Business Process & Systems Alignment • Identify gaps where systems, data, and processes are disconnected, • Design and implement scalable workflows that improve efficiency and data integrity, • Partner with RevOps and other functional leaders to ensure process changes are supported by strong systems design What Success Looks Like (12 Months) • AI maturity advances to Level 4 with clearly defined and operational use cases, • A cohesive systems architecture is established, with clear integration patterns across HubSpot, NetSuite, and data platforms, • A reliable data foundation is in place, with a defined source of truth and improved data consistency across systems, • Business intelligence capabilities are implemented and actively used by leadership, • Cross-functional initiatives are executed with greater speed, clarity, and accountability, • Systems and data are structured to support automation and future AI expansion Qualifications • 7–12+ years of experience in business systems, systems architecture, integration engineering, enterprise applications, automation, data platforms, or technical business systems roles in a B2B SaaS environment, • Proven ability to lead cross-functional initiatives in a SaaS or technology-driven environment, • Strong understanding of systems architecture, data modeling, and data flows across business applications, • Hands-on experience working with business systems (e.g., CRM, ERP) and data platforms (e.g., Snowflake or equivalent), • Must have personally designed, built, or implemented systems integrations, automation workflows, data pipelines, or AI-enabled workflows—not only managed teams or vendors delivering them, • Experience implementing or scaling BI tools and reporting frameworks, • Familiarity with AI, automation, or workflow tooling, with a strong interest in driving AI adoption, • Ability to operate as both a strategic architect and hands-on executor in a lean environment, • Excellent communication skills, with the ability to work across technical and non-technical stakeholders Nice to Have • PMP or equivalent program management experience, • Background as a developer, systems architect, or technical operator, • Experience designing or scaling data infrastructure in a SaaS environment, • Exposure to AI-enabled workflows or agentic AI systems, • Located in US East or Central time zone Why This Role Matters This role is central to how the company scales. The candidate will define how the systems, data, and AI capabilities come together—enabling smarter decisions, more efficient execution, and a more connected, intelligent organization.

About Orb: Orb is transforming how modern AI and software companies monetize at scale. We've built the next-generation billing infrastructure that turns complex usage-based pricing into competitive advantage. Our developer-first approach powers companies like Vercel, Pinecone, and Replit, delivering real-time billing automation, lightning-fast pricing experiments, and granular revenue analytics. Backed by $44.1M in funding from top investors like Mayfield, Menlo Ventures, and Greylock, we're a high-velocity team shipping infrastructure that's defining the future of monetization. We've built a hybrid work culture where we are in office 3 days/week. Our values, customer centricity, minutes matter, run with it, and attention to detail shape how we work and grow as a team. About the role: The Sales team at Orb is responsible for identifying, engaging, and closing high-potential accounts across mid-market and enterprise segments. In this role, the Sales Director will support their AEs in the field to help them manage complex, technical sales cycles, cultivate their pipeline, and develop skills to become better sellers and professionals. The team operates in a collaborative environment with strong cross-functional ties to Product, Solutions Architecture, and Marketing. Team selling is foundational to the go-to-market approach. In this role you will: * Consistently meet and exceed our New Logo bookings goals each quarter & year. * Develop and demonstrate repeatability from pipeline generation to deal execution. * Use your analytical skill and extensive Sales leadership to identify challenges within the sales funnel and devise interventions that drive additional growth. * Maintain a strong focus on operational excellence, establishing and operationalizing the right processes and rhythm of business through your team members that drives performance in line with forecast. * Lend your expertise to strategically important deals at critical moments – bringing along internal & external stakeholders to get things across the finish line. * Demonstrate excellent judgment in talent management, utilizing best practices in hiring, performance management, and employee development to maintain a high-performing, diverse team. * Gain a deeper understanding of Orb’s software, customers, sales processes, and marketing intent signals to better target future customers. * Develop your product knowledge to serve as an internal Sales subject matter expert in the billing and revenue design space. About You: * Minimum of 5 years in sales management with proven track record of success in a high-growth SaaS environment * You have led teams focused on selling from mid market and enterprise accounts and possess a deep understanding of navigating complex organizations and sales cycles. * You have executive presence and experience as an executive sponsor for C-level Relationships. * Exceptional coaching and mentoring skills with a proven ability to develop and inspire sales talent. * You have a track record of exceeding quarterly and annual team quotas through manager skill development and executing programmatic training, sales, and marketing programs. * You use data to reflect on past performance and inform your next move. You know how to use Salesforce to deepen your analysis and can report your findings to guide your team’s future strategy. * Your soft skills strengthen your leadership and provide an inclusive model for your team. * Your colleagues can trust your clear communication, deep organizational skills, and flexible time management. * You value learning and are always working to develop your craft. You are reflective about your strengths and growth areas and seek out ways to become a better leader and contributor. * Strong strategic thinking and planning skills, with a data-driven approach to decision-making. * Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders. * Proven ability to recruit, hire, onboard & keep top sales talent. * A collaborative and results-oriented work style with a strong sense of urgency. Benefits: * Excellent medical, dental, and vision insurance * One Medical membership * Unlimited PTO plus an additional week off between Christmas and New Year’s * 401k plan * 16-week paid parental leave with equity vesting * Commuter stipend * Catered lunches in the office * Annual learning & development stipend * Meaningful equity in the form of stock options Equal Opportunity Employer We work with each other day in and day out, and strongly believe that building a diverse and inclusive team is key to our long-term goals and success as a company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

About Bryant Park Consulting: Bryant Park Consulting is a leading Oracle | NetSuite consulting firm dedicated to helping businesses achieve their goals through successful ERP implementations and optimizations. We are a team of experienced consultants passionate about delivering exceptional client service and driving digital transformation. At Bryant Park Consulting, we foster a collaborative and supportive environment where our employees can thrive and grow professionally. What you will do As a Principal Consultant with Bryant Park Consulting, you will be responsible for serving as lead consultant on end-to-end implementations of NetSuite for our Clients. Client stakeholders and other consultants on the team will look up to you for business process and systems architecture advisory based on your extensive NetSuite and business transformation experience. • Be proactive and serve as the Client's advocate during engagements, • Lead discovery and requirements gathering workshop, • Lead process mapping/reengineering and future state process design, • Advise client on standard functionality, leading practices for software and industry, • Functional system configuration design, drafting requirements and design documents consisting of a combination of flow diagrams and written requirements, • Develop wireframe and schematic diagrams to support customer requirements gathering and overall business process discovery, • Translate complex business requirements and processes into technical designs, • Perform fit/gap analysis on business requirements en route to system design and execution, • Collaborate with technical counterparts to deliver custom solutions to meet Client requirements, • Manage scope and requirements and work within budget/allocation at all times, • Lead Configuration Workshops and Offline Configuration Activities, • Lead User Acceptance Testing (UAT) and Systems Interface Testing (SIT) Activities, • Lead End User Training (EUT) and enablement planning activities, • Define data migration strategy and lead and/or complete all data migration activities, • Provide ongoing support to Client’s post go-live as needed, • Lead full-cycle NetSuite implementation projects, including all project phases: Plan, Design, Build, Verify, Deploy, Support, • Lead project management activities such as status meetings, planning, work breakdown, and change control, • Support efforts to attract new clients into the firm and with scoping new projects, • Contribute to internal company initiatives including go-to-market efforts, knowledge management, and enablement, • Willingness to learn and develop NetSuite product skills in all areas as required by customer engagement Qualifications • Bachelor's or Advanced degree in Business, Accounting, Computer Science, or Information Systems or equivalent work experience., • 4+ years of hands-on NetSuite configuration and consulting/administration experience, 8+ full life cycle implementations, 4+ warehousing or manufacturing specific implementations, • NetSuite Certifications heavily preferred - ERP Consultant, Administrator, • Strong interpersonal communication, conflict resolution, and change management skills, • Strong organizational, project management, and time management skills, • Ability to successfully manage client and team interactions, and communicate with technical and non-technical audiences, • Strong background in finance/accounting, supply chain, consulting services, and/or industry specific experience, • Capable of designing end-to-end solutions with SuiteCloud Platform tools (SuiteBuilder, SuiteFlow, SuiteScript, SuiteTalk), • Extensive familiarity with data migration plan and procedures and hands-on experience completing Go-Live cutover data loads, • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment, • Ability to work efficiently and effectively in a virtual environment Desirable: • Advanced NetSuite Module Experience: Advanced Manufacturing, Quality Management, Warehouse Management, WIP & Routing, Materials Requirements Planning, SuiteCommerce, International Localization, • Work experience in a warehousing or manufacturing environment., • Integration toolset expertise with Celigo, Boomi, FarApp, • Certified NetSuite SuiteCloud Developer (are you 'techno-functional'?), • Certified Public Accountant (CPA) and/or Audit Experience, • Supply Chain Management Certifications (APICS), • Project Management Certifications (PMP, CSM), • Eagerness to mentor junior staff Work From Home & Travel Requirements • Willingness to travel up to 30% to be on-site with clients as needed (note: this role is fully remote) Salary Range: $135,000 to $165,000 In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team. Putting Our People First From Day One From the founding of Bryant Park Consulting, we committed to putting people first and offering variety, fulfillment, and balance. You will have the opportunity to work with the world's top companies and business leaders, keep up with the latest technology, and flex your skills across industries and disciplines. You will also be encouraged to engage with your community and nature. We attract and retain the best in the business - people from industry, consulting, agencies, startups, nonprofits, and the public sector - all drawn to building a career that's both exciting and sustainable. • Feed Your Curiosity - Foster technical and industry expertise, and grow as a leader. Knowledge management and professional development are held in highest regard, we offer and sponsor flexible learning options on topics from Project Management to Web Development, and we pay for certifications with top programs., • Cultivate Well Being - Thrive holistically with a robust and personalized set of benefits and company resources to support your emotional, mental, financial, physical, and social well-being. Celebrate with your team or explore interests with other team members, from book clubs to speaking events and annual retreats., • Choose Your Career - There is no pressure to go ‘up-or-out’ and welcome you to build a career that gets you excited about coming to work every day - whether that’s as an individual contributor or a team manager. Performance is evaluated fairly and regularly and as the organization grows we expect you and your career to grow with us., • Comprehensive Benefits - We provide best-in-class benefits for employees including 401k with Company match up to 6%, United Health Plan, as well as Dental, Vision, Life Insurance and Accidental Death and Dismemberment, and more. We also encourage and reimburse for costs of approved training, continuing education, skills development, and professional certification programs and exams to help further your career development. Bryant Park Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality…designing and building a world class fiber network and creating a customer experience second to none. Brightspeed is looking for a driven, creative, experienced, and energetic leader to join our team and help support our life and safety customers. Operating in a highly cross-functional environment, the Customer Care Manager is influential and has an ability to make an immediate, significant impact on the business. You will focus on supporting and large revenue customer accounts. You will be the primary point of contact for all the customer technical, operational, and escalated issues. As a Customer Care Manager, your duties and responsibilities will include: The Customer Care Manager is the single point of contact for strategic revenue customer accounts with complex product needs. In this position, you will proactively manage customers’ service needs ensuring the highest level of satisfaction, exceeding deliverables and timelines within the Customer Journey. • Manage interactions from the order origination through revenue assurance, • Promote revenue growth, retention, and overall client satisfaction, • Provide support, coordination, and guidance on client and service delivery processes, • Serve as the escalation point for customer inquiries and issues, • Includes: order origination and validation, project management, service scheduling, technical customer account management, MACD handling, billing and revenue assurance, • Communicates order status and governance via client facing communication, • Meet learning, development and personal growth objectives to provide a superior customer experience, • Deliver data and feedback to other internal organizations on chronic performance issues and recommendations, • Provide Client Business Reviews on a recurring basis, no less than bi-annually, • Support Service Assurance and Repair in Network Service Review (NSR) presentation to client, • Initiate mitigation strategies to optimize customer solution delivery, • Communicating - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods, both internal and external., • Problem Solving and Decision Making – Identifying issues, problems, and opportunities; obtains and compares information from various sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, & chooses a course of action., • Driving for Results - Setting ambitious standards of performance for self and the overall team; responsibility for work goals; initiates, focuses, and monitoring the efforts; proactively acting, and going beyond what is needed., • Client & Partner Relationships - Developing and sustaining relationships based on an understanding of client, partner and stakeholder needs and actions. WHAT IT TAKES TO CATCH OUR EYE: • Bachelor’s Degree and/or minimum of 10 years in the telecommunications industry, • Must have customer facing experience in a similar role at a prior telecommunications company supporting large revenue Enterprise and Wholesale customer base, • Executive level presence and able to communicate with client stakeholders, • Extensive knowledge of TDM and IP based voice and data services, • Must be able to work in a fast-paced environment, and work collaboratively with marketing, sales, and channel management colleagues to support revenue growth., • Must have strong personal leadership skills and is a professional, responsive, and a good team player, • Ability to work under pressure to tight deadlines, • Strong customer focus and excellent attention to detail #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact ___ to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices:

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. First Advantage is seeking a Healthcare Product Manager to join our Drug & Occ Health Screening (DOHS) product team. This role is focused on driving value across healthcare screening, credentialing, onboarding, and hiring workflows by working closely with healthcare clients and internal healthcare subject matter experts. You will partner directly with healthcare customers to understand their operational challenges, regulatory requirements, and hiring workflows, and translate those insights into prioritized product initiatives. Working closely with our Healthcare Vertical team, engineering, and other cross-functional partners, you will help define and execute a healthcare-specific product roadmap that delivers measurable client and business impact. Who You Are: • You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion., • As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal., • An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new., • Work closely with healthcare clients to identify unmet needs, workflow gaps, and product opportunities across screening, credentialing, onboarding, and hiring., • Partner with the Healthcare Vertical team to understand challenges across clients and synthesize insights into a cohesive, healthcare-specific product roadmap., • Lead product discovery efforts, including client interviews, workflow analysis, and validation of healthcare use cases., • Translate healthcare business and regulatory requirements into clear product requirements, user stories, and acceptance criteria., • Prioritize product initiatives based on client value, regulatory impact, and business outcomes., • Collaborate with engineering, architecture, and operations teams to drive successful implementation of healthcare-focused product enhancements., • Communicate product vision, roadmap progress, and outcomes to internal stakeholders and healthcare clients., • Bachelor’s degree in Business, Technology, or a related field or equivalent experience., • 2-5 years of experience in product management or related roles., • Experience in healthcare screening, credentialing, onboarding, hiring, or workforce-related domains is strongly preferred., • Demonstrated ability to work directly with clients to gather requirements, identify opportunities, and drive product decisions., • Strong understanding of healthcare workflows and the ability to learn regulatory and compliance considerations., • Excellent communication skills, with the ability to translate client needs into actionable product direction. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel, • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays, • Access to new tech and growth opportunities, and leaders who want to see you succeed! What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $105K-125K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

ABOUT THE TEAM Adaptive ML is a frontier AI startup building a Reinforcement Learning Operations (RLOps) platform that enables enterprises to specialise and deploy LLMs into production with measurable impact. We provide the core infrastructure to tune, evaluate, and serve specialised models at scale — pioneering task-specific LLM development and running production-ready workflows that serve millions of requests while optimising for both cost and performance across distributed systems. Our tightly-knit team was previously involved in the creation of state-of-the-art open-access large language models. We raised a $20M seed led by Index Ventures and ICONIQ in early 2024, and we’re already live in production with customers including Manulife, AT&T, and Deloitte, across travel and financial services — with much more to be announced soon. ABOUT THE ROLE We’re looking for a Customer Success Engineer to be the technical backbone of our customer relationships — from the first technical conversation through to long-term production success. Based in New York City, you’ll operate across the full customer lifecycle: deep enough technically to win enterprise deals in pre-sales, and commercially minded enough to grow and retain the accounts you help land. The best people in this kind of role run rigorous discovery, design architectures that solve real business problems, and earn the kind of trust that makes customers come back for every major decision. You won’t just hand off after a deal closes. You’ll stay embedded: owning deployment success, driving adoption, and becoming the trusted technical advisor your customers rely on in production. The role suits someone who has operated at the intersection of Solutions Engineering and Customer Success before, or a strong Solutions Architect ready to own the full arc of customer value. WHAT YOU’LL DO Pre-Sales * Lead customer-facing workload planning — understanding model usage patterns, expected throughput, and infrastructure constraints to scope solutions accurately from day one. * Own solution architecture in the sales cycle: infra selection, TCO calculation, and performance benchmarking tailored to each prospect’s environment and LLM workloads. * Design and deliver compelling technical demos and proof-of-concept implementations that map Adaptive ML’s capabilities directly to customer pain points and existing infrastructure. * Respond to technical evaluations, RFPs, and security reviews; go deep with engineering and data science counterparts on architecture decisions and integration requirements. * Partner with Account Executives to shape deal strategy, accelerate procurement timelines, and remove technical blockers standing between a prospect and a signed contract. Post-Sales * Own technical onboarding end-to-end — designing integration architectures, working directly with customer engineering teams, and driving time-to-first-value. * Support and continuously optimise live deployments: cost optimisation, performance tuning, and workload expansion across multi-geo and multi-team customer environments. * Be the escalation point for production issues — investigating and debugging problems spanning k8s deployments, Helm configurations, model serving infrastructure, and distributed systems. * Drive workload expansion proactively: surface new use cases, additional model workflows, and untapped product capabilities that create value across your account portfolio. * Conduct regular technical and business reviews with customer stakeholders, translating infrastructure metrics into business impact and building the case for renewal and growth. Internal & Cross-Functional * Build reusable technical assets — reference architectures, integration guides, runbooks, and demo environments — that scale knowledge and accelerate future deals. * Act as the voice of the customer internally: channel field insights directly to Product and Engineering to shape the roadmap and prioritisation. * Contribute to infra sizing and workload planning discussions alongside Solutions and DevOps colleagues, with particular focus on the NA region (NYC/Toronto coverage). YOUR (IDEAL) BACKGROUND We encourage candidates to apply even if their experience doesn’t match every point below. Experience * 3–6+ years in a customer-facing technical role — Solutions Engineer, Solutions Architect, Customer Success Engineer, or Technical Account Manager — ideally in B2B SaaS, cloud, or infrastructure. * Proven ability to operate across both pre-sales and post-sales: you’re as comfortable running a technical architecture review for a VP of Engineering as you are debugging a production incident with a DevOps team. * Track record with enterprise customers in complex technical environments — multi-stakeholder deals, long sales cycles, and durable post-sale technical relationships. * Demonstrable outcomes: successful deployments, adoption growth, expansion revenue, or strong renewal rates. You own the result, not just the activity. * Experience at a fast-growth or early-stage company is a strong plus — you know what it takes to build things from scratch under pressure. Technical Skills * Strong infrastructure instincts: you can confidently size GPU and storage requirements, reason about TCO trade-offs, and produce architecture diagrams that a CTO would trust. * Skilled at architecture design — you can whiteboard a solution live, document it clearly, and defend design decisions with technical rigour. * Hands-on with Kubernetes (k8s): you can investigate deployment issues, read and edit Helm charts, and navigate distributed systems problems in production environments. * Python proficiency — enough to build proof-of-concepts, write integration scripts, and benchmark model performance against real customer workloads. * Familiarity with ML infrastructure concepts: model serving, LLM fine-tuning, inference optimisation, and the operational realities of running models at scale is a strong plus. * Comfortable working alongside DevOps and SRE teams; you understand their tooling, constraints, and language. The Right Profile * You ask sharp discovery questions, design clean solutions, and earn trust through genuine expertise rather than commercial polish. * Strong communicator across audiences — you can simplify a complex distributed architecture for a CFO and go deep on inference latency with a staff ML engineer in the same afternoon. * You own outcomes. In fast-moving, ambiguous environments you figure out what matters and act — you don’t wait for a brief. * Genuine curiosity about generative AI and LLMs. The technology you’re selling and supporting moves fast; intellectual interest in the space makes a real difference. * Based in New York City, comfortable in the NA time zone for customer-facing coverage. BENEFITS * Comprehensive medical (health, dental, and vision) insurance. * 401(k) plan with 4% matching. * Unlimited PTO — we strongly encourage at least 5 weeks each year. * Mental health, wellness, and personal development stipends. * Visa sponsorship available if required.

Who We Are: At Ordergroove, our mission is to transform commerce by putting relationships, not transactions, at the center. We help leading brands create seamless subscription and membership experiences that turn one-time shoppers into lifelong customers. Founded in 2010, we are a remote-first company whose platform powers the world’s most loved recurring experiences for brands like L’Oréal, GNC, and PetSmart. Our team of curious builders and bold problem solvers is united by one belief: meaningful relationships drive lasting growth. Join us and help shape the future of relationship commerce. About the Role: We're seeking an exceptional Principal Product Manager to own and evolve a critical part of our Relationship Commerce platform, one that sits at the intersection of ecommerce infrastructure, subscription intelligence, and applied AI. This is a senior individual contributor role for a product leader who wants to go deep on the hardest problems, shaping strategy, shipping ambitious AI-powered experiences, and setting the bar for product craft across the company. This role is ideal for someone who loves to solve complex problems, leads through clarity and influence, and is energized by building products that scale across hundreds of brands while still feeling deeply customer-centric. As a Principal PM at Ordergroove, you'll set product vision and strategy for one of our most strategic surfaces, partner with senior leadership on the biggest bets, and ensure we're building durable, extensible, AI-native solutions that help brands move from transactional commerce to long-term customer relationships. You'll partner deeply with Engineering, Design, Data, GTM, and Customer teams to translate complex merchant needs into elegant platform solutions, balancing short-term wins with long-term growth and scale. This is a hands-on role for someone who can zoom out to define strategy and zoom in to sharpen execution and raise the bar for product quality and impact. What You Will Do: • Own & Scale the Merchant Growth Pillar – Take full ownership of the product area at the heart of Ordergroove's value, defining how merchants get started, see value, and grow. You'll lead high-stakes initiatives across onboarding, incentives, cancellations, and daily workflows, pairing strong execution with clear strategic direction beyond the current roadmap., • Ship AI as a Foundational Capability – Lead the application of AI across merchant and subscriber experiences, agents that automate complex workflows, intelligence that surfaces the right action at the right moment, and personalization that drives measurable retention and growth. Treat AI as core infrastructure, not a feature bolt-on., • Raise the Bar on Experience-First Product Design – Apply a strong UI/UX lens to merchant-facing workflows, working closely with Design and Engineering to deliver best-in-class self-service. You'll advocate for intuitive, opinionated product design that turns satisfied merchants into raving fans., • Operate as a High-Impact, High-Visibility Product Leader – Serve as a senior Product voice for Merchant Growth with regular C-suite exposure and influence. You'll earn trust across Product, Engineering, GTM, and Operations, and be a key voice in shaping strategy, prioritization, and how Product shows up across the company, leading through influence, not org chart., • Set Product Strategy & Direction – Define and communicate a clear, long-term product vision aligned to company goals and customer needs. Translate strategy into focused roadmaps that emphasize outcomes over output and provide clarity across teams., • Drive Cross-Functional Alignment – Partner deeply with Engineering, Design, Data, Operations, and Go-To-Market teams to align on priorities, trade-offs, and execution, ensuring solutions drive adoption, retention, and revenue., • Champion Customer-Led Decision Making – Ground product decisions in deep customer understanding, leveraging direct merchant engagement, research, and data to balance merchant needs with end-consumer impact., • Deliver with Accountability – Own execution from discovery through launch and iteration. Define success metrics, assess outcomes, and continuously refine based on learnings and market signals. About you: • Required, • 8+ years of product management experience with proven success in SaaS, ecommerce, or subscription businesses., • Track record of owning strategy and delivering measurable impact at scale on complex, technical product surfaces., • Hands-on experience shipping AI or ML-powered product experiences: agents, intelligent automation, personalization, or applied LLM features in production., • Strong customer empathy with experience leveraging qualitative and quantitative insights., • Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders and teams. Proven ability to lead through influence without direct authority., • Experience owning product strategy across multiple product areas or workstreams., • Proven experience driving product decisions tied to business outcomes such as revenue growth, retention, expansion, or operational efficiency., • Comfort operating in ambiguous, fast-growing environments, bringing clarity, structure, and momentum where none exists., • Background in metrics, experimentation frameworks, and data-informed prioritization., • Experience with Agile product development practices., • Preferred, • Experience in ecommerce or subscription-based D2C brands., • Experience working closely with applied AI or ML engineering teams. If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to apply if you think this is a role that would make you excited to come into work every day. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including Ulta, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team. The total compensation range (base + annual bonus) for this role is starting at $200k OTE + equity.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. About the team: The Outbound Product Management team drives the commercialization and market success of PCC's strategic products and services. The team ensures solutions are effectively positioned, launched, and adopted by translating product capabilities into clear customer value. Outbound PMs partner cross-functionally to align go-to-market execution and enable the field to drive revenue and adoption. The team also captures structured market and customer insights to inform ongoing product enhancements. Job Summary: The Outbound Product Manager owns go-to-market execution and adoption success for assigned products and initiatives. This role defines positioning, supports launch strategy, enables sales and customer-facing teams, and gathers voice-of-customer insights to strengthen product-market fit. The Outbound PM ensures cross-functional readiness and monitors adoption performance post-launch. Success is measured by launch effectiveness, adoption growth, and field enablement impact. This role reports to the Sr Manager, Outbound Product Management. Key Responsibilities: • Develop and execute go-to-market plans for new products and strategic initiatives, • Define and refine product positioning and messaging in collaboration with Marketing and Product, • Lead cross-functional GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support, • Identify and engage target customers for early validation and beta participation; drive structured beta programs and customer validation efforts to ensure commercial viability, • Monitor product adoption, usage trends, and revenue performance metrics; proactively identify growth opportunities, risks, and corrective actions, • Serve as commercialization lead for strategic, high-value deals and executive-level customer engagements, • Provide subject matter expertise for sales enablement, strategic deals, and customer engagements, • Gather and synthesize customer and competitive intelligence to inform roadmap discussions, • Mentor and guide Outbound Product Managers on best practices and GTM execution Your Key Strengths: • 5+ years of experience in product management, product marketing, or go-to-market roles within enterprise software or healthcare technology, • Demonstrated ability to lead cross-functional initiatives in a matrixed organization, • Strong analytical skills with the ability to interpret adoption and market performance data, • Excellent communication and storytelling skills for both technical and non-technical audiences, • Experience leading GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support, • Experience driving structured beta programs and customer validation initiatives, • Experience supporting strategic, high-value deals and executive-level customer engagements, • Ability to influence roadmap discussions through data-driven market intelligence and competitive analysis Preferred, Not required: • Experience commercializing enterprise SaaS or AI-driven solutions, • Experience working closely with Sales, RevOps, and Customer Success teams, • Healthcare or post-acute industry experience US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $130,000 - $142,000 and 10% bonus and Full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. #Remote #Li1 #TechB-P2 #MG-LI1 PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are looking for a Technical Product Manager experienced with driving SQL database capabilities. Previous experience with open-source projects, ideally as a product manager.

About DeleteMe: DeleteMe is the leader in proactive privacy protection. We help security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud.Operating as a fast-growing, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection. DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That’s why 30% of the Fortune 100, top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce. DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy. Job SummaryLead a team of Customer Success Managers and help Public Sector organizations succeed with our SaaS product. In this high-impact role, you'll work closely with customers to understand their needs, develop and implement customer success plans, and drive adoption and retention. You'll also play a key role in building and executing strategy for the Public Sector team. The manager of Public Sector will work closely with the Director of Success in expanding the DeleteMe Public Sector team and ensuring that all Public Sector clients receive the appropriate level of service. Your primary responsibility will be to develop and execute strategies for Public Sector organizations in collaboration with the Director of Success. You will also work with the Public Sector Sales team to create suitable renewal, expansion and save motions to increase retention. Additionally, you will partner with the DeleteMe Onboarding team to implement and adopt strategies for new customers. As the Manager of Public Sector, you will support key Public Sector accounts, and provide mentorship and supervision to other Public Sector CSMs. Responsibilities-Achieve high client retention and renewal rates, partnering with Sales to optimize net renewal rates.-Proactively identify risk mitigation strategies to reduce client churn and contraction.-Understand DeleteMe customer’s business needs and opportunities for growth with existing customers-Act as a product expert and evangelist for DeleteMe’s customers and customer evangelist with internal DeleteMe stakeholders (Voice of the Customer)-Work cross-functionally with a variety of departments on projects to enhance the product and customer experience-Develop and implement best practices for client engagements to deliver continuous value.-Lead Executive Business Reviews (EBRs) for high-value customers to demonstrate realized product value and strategic roadmap."-Help create a referenceable pipeline of customers to highlight and elevate the DeleteMe brand and overall brand awareness throughout the privacy industry-Create customer advocates within your book of business and help drive the new business pipeline with referral customers. Core Job Requirements-Experienced Manager or Director with a background in high-intensity start-up or corporate environments, Remote work experience a plus.-Experience in government procurement processes, preferably in a SaaS company.-Minimum of 5-8+ years of experience in Customer Success, Partner Success, Onboarding, or Implementation for SaaS companies.-Minimum of 3-5 years in a leadership role working with Public Sector customers, wherein you navigated procurement and renewal processes with SLED and Federal accounts. -A deep understanding of Customer Experience and Customer Lifecycle.-Proven track record of supporting successful Customer Experience programs.-Demonstrated ability to communicate effectively with a diverse group of stakeholders.-An entrepreneurial and 'get-things-done' mindset focused on delivering results.-This role requires domestic and international travel. All standard travel expenses will be covered in accordance with the company's travel reimbursement policy. Technical Job Requirements:-Experience building and managing reports and dashboards in Salesforce.com-Demonstrated ability using Microsoft Excel for data analysis on single-source and multi-source data sets.-Deep understanding of cyber threats such as social engineering, doxxing profile development, and advanced spearphishing. What We Offer: -Comprehensive health benefits - Medical, Vision, Dental -Generous 401k matching up to 6%-20 days paid time off-15 sick days-12 company-paid holidays-Childcare expense reimbursement-Fitness and cell phone reimbursement-Birthday time offWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron’s, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. • Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron’s top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron’s to use the ranking in marketing. Please see important information about the ranking criteria methodology ___. Job Summary: Our ability to attract new clients is at the center of our continued success. As we’ve continued to grow - the success of our growth efforts relies increasingly on the digital experience, processes, and technologies that we offer to prospects, clients, as well as our own employees. As the Product Manager you are responsible for managing and executing the digital experiences and technologies that support our growth. You will be a key partner to achieve our growth targets – and will design and own digital experiences, technology, and processes - including integrations with partners. As a key-leader on our cross-functional team, you will be co-accountable for our OKRs. You will provide organizational vision, leadership and strategy for our processes and products. You will be deeply hands on with the related technology (ensuring exceptional product day-to-day administration, data quality, user support) as well as establishing the long term vision, managing the overall roadmap enhancements, including system architecture, custom development, data integration, and ongoing release management. To be successful in this role, you must both have terrific operational skills and be able to think strategically about how the products can further enhance our business and how to successfully integrate acquired firms. A successful candidate will act like “employee #2” at a fast-moving startup and think like a “Growth CTO” for an established industry leader. Essential Job Functions: • Responsible for activities related to the design and development of our products and applications, • Deeply understand our business and collaborate across the organization to identify and prioritize technology, process and experience initiatives that will drive results, • Provide strategic direction across all functions to support the product environment, and facilitate the cross-functional squad in the execution of these initiatives, • Prepare, manage, and maintain documentation of current business processes, the implementation of internal processes, and measure KPI’s., • Build and continuously refine the product roadmap in close collaboration with business stakeholders., • Collaboratively define and document functional and technical requirements and specifications, business processes, workflows, and reporting output, • Regularly collaborate and seek input from internal and external users, to identifying gaps and opportunities related to current processes, • Organize technical projects from beginning to end; identify and prioritize actionable steps, • Manage a portfolio of integration activities from prioritization, planning to execution, • Developing repeatable processes that accelerate execution and ensure timely communication of new releases, • Other duties requested and assigned by Manager Required Knowledge, Skills, and Abilities: • Bachelor’s degree required, preferably in Product, Technology, or Business Administration, • At least five years’ experience in Product and Technology, • Experience in managing simultaneous complex projects from inception to successful completion., • Experience with building, managing & maintaining API, SQL & Apex, • Experience with Agile project management framework, • Product Management Certifications preferred Working Conditions: Professional office environment. Working inside. Standing and sitting. Will be assigned to a workstation. Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant’s geographic location, relevant experience, education, skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors’ incentive compensation programs. Base Pay Range $106,250 - $125,000 USD Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: • Company Paid Basic Life & AD&D Insurance, • Company Paid Short-Term and Long-Term Disability Insurance, • Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance, • Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan., • Kaiser Medical plans available in California, • Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan., • Two comprehensive Dental Plans, • Vision Insurance Plan, • Dependent Care Savings Account for child and dependent care., • 14 Company Paid Holidays including a full week off at Thanksgiving., • Generous paid time off program for vacation and sick days, • Employee Assistance Plan, • Family Medical Leave, • Paid Parental Leave (8 weeks), • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (8 weeks) to provide time for recovery, baby bonding, and enjoying your family time., • Adoption Assistance Reimbursement Program, • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life’s challenges and more., • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match as well as an after-tax option, • Pet Insurance We are not accepting unsolicited resumes from agencies and/or search firms for this job posting. Mercer Advisors is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable federal, state, or local law. Mercer Advisors participates in E-Verify and complies with federal employment eligibility verification requirements. If you need an accommodation during the application or hiring process, please email ___. This inbox is for accommodation requests only. For information about applicant rights, required employment notices, E-Verify participation, and state specific disclosures, please review our ___. If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy ___.

Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision. Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organizations through AI. That’s Rasa. That’s our message. Join us and add yours. We’re looking for a Director of Customer Success to join our Go-to-market team. Your main goal will be to establish strong, scalable customer relationships that drive adoption, retention, and expansion You will lead a world-class team of Customer Success Managers (CSMs) and partner deeply with our Engineering-led Customer Success Engineers (CSEs) and Forward Deployed Engineers (FDEs). You are the guardian of our Net Revenue Retention (NRR) and the primary driver of the "Rasa Customer Experience." The role reports directly to our Chief Revenue Officer Full-time - 100% remote - Location: USA, East Coast * This is a remote position, but we cannot hire anybody outside of the USA for this position. * Rasa can not assist with work authorization (visa sponsorship) for this position. Since we're a startup, we need someone who's ready to jump in, be hands-on, and do whatever it takes to help us achieve our goals. We are hiring a Director of Customer Success Manager to support our company's growth by investing in our customers' success, driving retention and expansion, and ensuring customers achieve long-term value. As a Director of Customer Success Manager, you'll make an impact on your team by: Strategic Leadership & Team Scaling * Build & Scale: Recruit, mentor, and lead a high-performing team of CSMs across the globe fostering a culture of "Outcome-Obsessed" success. * Unified Front: Partnering with the Head of CSE & Head of FDE to bridge the gap between "Technical Success" (CSE/FDE ownership) and "Business Success" (CSM ownership), ensuring a seamless customer journey. * Operational Excellence: Design and execute a scalable onboarding motion that drives new customer cohorts toward rapid production deployment and measurable business impact, ensuring high-quality adoption at scale. Value Realization & Revenue Protection * NRR Ownership: Direct accountability for protecting and growing our Enterprise ARR. * The "Success Gate": Implement and enforce a rigorous "Success Criteria" mandate. No engagement starts without a customer-signed success plan featuring quantifiable KPIs (e.g., deflection rates, CSAT, or cost per intent). * Executive Alignment: Personally engage with Director and C-level stakeholders at our top-tier accounts to secure long-term partnership and alignment on the "Value Narrative." The Operating Motion * Sales-to-CS Handover: Optimize the "Internal Knowledge Transfer" (IKT) process, ensuring Sales and Solutions Engineering provide the "Value Discovery" needed for a Day 1 head start. * 90-Day ROI Focus: Drive the team to achieve Time to First Value (TTFV) milestones, moving customers quickly through onboarding and enablement and into production. * Technical Risk Governance: Partner with CSEs to manage the "Technical Red Flag" system—identifying when a customer’s architecture deviates from best practices (e.g., CALM vs. custom RAG) and escalating the business risk to customer leadership. * Renewal Rhythm & Automation: Define a standardized renewal motion with fixed cadence (90/60/30 days), templated executive and commercial outreach, AI-driven health and churn scoring in CSP, renewal-play triggers in the CSP, and automated CSM nudges and track adherence and conversion to protect and grow ARR. * 8–10+ years in Customer Success leadership, specifically within complex, developer-centric SaaS or AI platforms (e.g., Databricks, Snowflake, Amplitude, or similar). * Proven track record of managing both CSMs and high-touch Technical Account Managers (TAMs) or CSEs. You know how to lead technical people toward business outcomes. * You have successfully built and scaled CS teams from $10M to $50M+ ARR in a high-growth environment. * Strong background in NRR, churn analysis, and renewal negotiation. You view Customer Success as a revenue-generating function, not a cost center. * While you are a business leader, you are comfortable discussing AI architecture, LLMs, and API integrations with CTOs and Lead Developers. Please keep in mind that we are describing the background that would best fit the role. Even if you don’t meet all the requirements, yet you are confident that you are up for the task, we absolutely want to get to know you! Rasa Customer Success sits in the Go To Market organisation and is currently a size of five CSMs and growing with the growth of our business. The team is spread out globally, 50/50 between EMEA and NAMER. * Flexible hours and a dedicated remote budget * A stipend for professional development & 6 paid education days to help you grow within your role * Unlimited PTO + paid sick leave + paid public holidays * A MacBook, and other tech to help you do your job * We have regular remote team events, as well as an annual company-wide offsite * Health benefits * 401(k) contribution with up to 4% match * Equity options You can find more information about our benefits per location here: ___ Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants. Merging a state-of-the-art engine with a user-friendly no-code UI, Rasa offers an open and adaptable platform that perfectly aligns with business logic. This innovative approach makes Rasa a reliable and trusted choice for enterprises seeking to enhance customer interactions while reducing costs. Rasa is privately held with funding from StepStone, PayPal, Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a global presence. You can find answers to FAQs from candidates about this role specifically on our ___ sheet. Rasa is an equal opportunity employer. We are still a small team and are committed to growing in an inclusive manner. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age. You must be located in and a resident of the location(s) listed for us to proceed with your application.

About Cupix Cupix is a cutting edge technology company revolutionizing the way we experience visual content with the most flexible and easy-to-deploy 3D digital twin platform. The Cupix platform enables users to capture their site in 3D with a 360 camera, then leverage cloud-based tools for remote navigation, 4D documentation, analysis and collaboration. We are seeking a talented and passionate Customer Success Manager Your Responsibilities: We’re seeking a Customer Success Manager to build, retain, and expand our customer base. In this role, you will work closely with our Account Executives and Technical Account Managers, applying best practices and solutions to ensure our customers are set up for success and achieve their individual business goals and objectives. As a successful Customer Success Manager, you will use your consultative mindset to leverage Cupix’s technology solutions within the industries we serve. You’ll be instrumental in creating long-lasting partnerships and delivering custom ROI analysis for your customer base. You'll report to the VP of Customer Success. • Become a Cupix product expert., • Understand the goals and objectives of new customers and translate those needs appropriately through the implementation and onboarding process., • Clearly communicate setup requirements and expectations with customers and key stakeholders., • Train customers on Cupix software products, capabilities, and best practices to simplify adoption and align expectations., • Troubleshoot technical issues as the first point of contact for customers., • Record customer needs, requests, and questions in our CRM system and communicate them to key internal stakeholders., • Leverage feedback for continuous improvement to the onboarding process and training materials., • Gain a strong understanding of best practices relevant to retaining and growing customers within a personal portfolio while mitigating risk., • Build trust and create meaningful relationships among champions and key executives within each customer., • Ensure customers understand the value Cupix delivers to their business by conducting virtual or on-site use case reviews that mirror their business goals and objectives., • Identify and forecast risk as well as growth opportunities within the portfolio., • Identify product improvements or new products by staying current on customer needs, industry trends, market activities, and competitor developments., • This position requires 20% or more travel to client sites and more! Your Qualifications: • A Bachelor’s degree is required., • 4+ years of construction experience, preferably with B2B software companies focusing on architectural design, engineering, construction, facility management, or the 3D reality capture industry., • Demonstrated and recent direct experience with the process, workflow, and use of AEC software solutions such as Autodesk Revit, Navisworks, and ACC is preferred., • Experience with 4D simulation software (Navisworks & Synchro) and 5D quantification software (Assemble Systems) is a plus., • Experience with reality capture and photogrammetry., • Deep understanding of value drivers in recurring revenue business models, • Goal and results-oriented, optimistic, smart, value-added mindset, proactive, and easily adapts to change., • Experience with CRM systems is a plus., • Ability to develop trusted relationships., • Experience at a high-growth startup is a plus., • Highly organized, with strong attention to detail., • Analytically driven with skills to use data and metrics., • Collaborative team player and self-starter., • Excellent written and oral communication skills., • Ability to manage multiple priorities at the same time., • Growth mindset - desire to continue to improve, simplify, scale new and existing processes, and professional growth. Perks and Benefits: Our employees enjoy a robust benefits package that includes: • Comprehensive health coverage (medical, dental, and vision), • Generous paid time off, including vacation, sick leave, and company holidays, plus a special day off for your birthday!, • Life and AD&D insurance, • Short-term and long-term disability coverage, • Health Savings Account (HSA) and Flexible Spending Account (FSA) options, • Parental leave, • 401(k) retirement plan, • Monthly allowance towards your phone/internet. Cupix is an Equal Opportunity Employer.

Marqeta is hiring for a Group Product Manager – Fraud role to join the Risk, Fraud and Disputes Team. As a Senior Product Leader, you will own the entire Real Time Decisioning product suite and 3D Secure authentication solutions. You will be in charge of challenging the status quo and creating a revolutionary suite of fraud management and authentication products at Marqeta. You will strike the right balance between stopping fraud, enhancing security, and protecting legitimate transactions — all while minimizing customer friction. You will be an experienced AI leader with a deep understanding of AI, fraud product development, and modern authentication protocols. You will partner with a diverse set of teams including engineering, data scientists, risk operations, legal, GTM and marketing. We work ___. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review ___. The Impact You’ll Have • Define and execute a clear, actionable strategy that aligns with the company's overall growth objectives, • Lead and inspire others with a compelling product vision and roadmap, driving alignment and seeking consensus among leadership, peers, and teams, • Deeply understand fraud, risk, and authentication ecosystems to identify the impact of initiatives or features across the platform. This includes understanding the competitive landscape, AI-based fraud tools, rules-based fraud engines, EMV 3DS specifications, issuer and merchant requirements, and strong customer authentication (SCA) requirements — particularly for regulatory compliance like PSD2 in Europe, • Develop AI-powered products and frictionless authentication solutions that directly address customer pain points, balance security with user experience, and drive business outcomes. Work cross-functionally to ensure optimal implementation and customer success, • Own the complete P&L for your suite of products and drive the adoption and optimization of Real Time Decisioning and 3D Secure solutions — balancing fraud prevention, authentication approval rates, customer experience metrics, regulatory compliance, and financial outcomes, • Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority, • Create well-defined Product Requirement Documents focusing on customer and business value and defining metrics to quantify success, • Act as technical advisor to educate and evangelize features with customers via meetings, presentations, and other forums, • Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects, • Leverage hands-on AI and prototyping skills to rapidly validate product concepts, build proof-of-concept models, and accelerate the path from idea to production, • Stay current on the latest AI/ML research, foundation models, and tooling — and proactively identify opportunities to embed AI capabilities across the Risk Decisioning and 3D Secure product suites Who You Are • 10+ years in product management roles designing and delivering fraud, risk, and/or authentication solutions that have delighted customers and driven business growth, • Proven track record of setting vision and strategy for a portfolio of products and translating it into a roadmap with rigorous end-to-end execution, • Experience recruiting and growing top talent and building high-performing teams, with strong EQ and leadership skills, • Passion for AI, demonstrated through hands-on building, prototyping, or side projects, and a habit of staying current on the latest research, models, and tools, • Fluency with modern prototyping tools (e.g., Cursor, Replit, Claude Code) and the ability to use them to rapidly explore and validate product ideas, • Strong written and verbal communication skills with a talent for precise articulation of customer problems for both technical and business audiences, • "Roll up your sleeves" mentality to make your products and team successful, seeking root causes, assigning ownership, and driving accountability to get things done Nice-To-Haves • Strong understanding of the payment industry ecosystem: card brand regulations, ISO 8583, EMV, and digital wallets, • Deep knowledge of 3D Secure protocols (especially EMV 3DS 2.x), card network authentication programs, and regulatory requirements like PSD2's Strong Customer Authentication (SCA) mandates, • Knowledge of biometric authentication methods, tokenization, and modern identity verification techniques, • Experience applying machine learning or AI models in production fraud or authentication systems Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $174,700 - $218,400, • Premium: $189,000 - $236,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit ___ with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the___. Additional information for California residents can be found ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are seeking a Senior Developer to join our Growth Team, focused on building net-new self-serve experiences, evolving the underlying systems and integrations that power Product Growth, and driving rapid experimentation and feedback loops across our expanding B2B product suites. This is a remote opportunity within Canada and the US. What we're looking for: * 5+ years of professional software development experience in a production SaaS environment. * Strong experience building backend services in a modern language (e.g. Go, Node.js, Ruby, or Python). * Deep experience with React and/or TypeScript in customer-facing web applications. * Strong understanding of instrumentation, analytics, and defining meaningful success metrics. * Ability to operate autonomously, drive initiatives forward, and influence technical direction. * Strong collaboration skills and a growth mindset. What you can expect: * Shape and evolve our experimentation platform (feature flags, instrumentation, data quality, reporting loops). * Lead the design and implementation of experiments that drive activation, engagement, and expansion. * Partner closely with product, design, and data to refine hypotheses, define measurable outcomes, and interpret results. * Balance rapid iteration with long-term architectural health and security. * Raise the bar for code quality, observability, and performance across the team. * Mentor engineers through code reviews, technical design discussions, and pairing. * Identify technical opportunities to unlock new growth mechanisms. * See your work directly influence measurable customer and business outcomes. Bonus points for: * Demonstrated experience leading or significantly contributing to experimentation-driven product development. * Familiarity with analytics platforms (e.g., Amplitude, Looker, Qualtrics). * Experience working in security- or compliance-sensitive domains. USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. At Tines, we’re building the future of intelligent workflows for security and IT teams. Our platform helps organizations automate complex processes, eliminate manual work, and operate more efficiently and securely. We’re investing heavily in the IT market as more organizations modernize IT operations and automate complex workflows across their technology stack. We’re looking for a Demand Generation Manager who understands how to reach IT practitioners and leaders, from service desk teams and IT operators to CIOs and VPs of IT, and can design campaigns that turn interest into qualified pipeline. This role is an exciting opportunity to join Tines at a pivotal moment of growth. Reporting to the Manager of Demand Generation, you’ll play a critical role in building and scaling demand programs that reach the IT community, generate high-quality pipeline, and expand Tines’ footprint in this rapidly growing segment. We’re looking for someone who combines creativity with analytical rigor—a demand generation expert who knows how to design impactful campaigns, measure performance, and continuously optimize for results. The ideal candidate understands how IT teams discover, evaluate, and adopt new tools and can design programs that resonate with both practitioners and senior IT leaders. The IT segment represents a major growth opportunity for Tines. In this role, you’ll work closely with marketing, product marketing, and business development teams to develop high-impact programs that expand our reach and accelerate growth within the IT market. Candidates should be based in the US in ET or CT timezones, as this role will require heavy collaboration with colleagues based in Ireland. You will own and execute digital-first demand generation programs designed to engage IT professionals and generate measurable pipeline and revenue impact. • Plan and execute integrated demand generation campaigns targeting IT practitioners and decision-makers, including CIOs, VPs of IT, and IT operations leaders, • Build programs across both thought leadership and technical content, including practitioner-focused webinars, technical guides, and community-driven content that resonates with IT Ops teams, • Drive awareness, engagement, and pipeline through channels including paid media, content promotion, sponsored newsletters, influencers, and webinars, • Manage campaign budgets across paid channels and partners, optimizing spend to maximize pipeline and return on investment, • Partner with product marketing, content, and brand teams to develop messaging, campaigns, and assets tailored to the IT audience, • Collaborate with publishers, communities, and industry partners to amplify campaigns and expand reach within the IT ecosystem, • Work closely with the XDR team to ensure strong follow-up on campaign engagement and effective conversion into qualified meetings and pipeline, • Identify and test new channels, partners, and campaign formats to uncover scalable opportunities for pipeline growth, • Support email marketing, nurture programs, and database activation to move prospects through the funnel, • Partner with partner marketing to develop co-marketing campaigns and demand generation programs with strategic IT partners, • Measure campaign performance and pipeline contribution, using data and experimentation to continuously improve results, • 7+ years of experience in demand generation, digital marketing, or growth marketing in B2B SaaS, • Demonstrated success marketing to technical audiences in IT, Security, or DevOps etc., • Proven experience running digital demand generation campaigns that drive pipeline and revenue, • Experience working with paid media, content promotion, sponsored newsletters, and digital advertising, • Experience building and running webinar or virtual event programs, • Strong analytical mindset with experience using data to guide campaign decisions and optimization, • Experience working cross-functionally with product marketing, content, creative, and partner marketing teams, • Ability to manage multiple campaigns and partners simultaneously, • Strong project management and organizational skills, • Familiarity with developer or technical practitioner marketing is a plus, • Experience working in high-growth SaaS environments OTE - $150k - $158k base + 10% bonus and equity #LI-SW1 At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us ___. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.

We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly. Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • Knowledge sharing and process improvement. You will gather client feedback, communicate enhancement requests to Product and Development teams, and train clients on new releases. You will take part in continuous learning and knowledge sharing to drive ongoing improvement across the team. Here’s what you bring: • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation., • The interpersonal skills. You possess excellent verbal and written communication skills, enabling you to build relationships and earn trust with ease. You can interact confidently with customers at any level, delivering clear information and support and translating technical guidance for non-technical audiences. You are a collaborative team member in a virtual environment. You are responsive, exercise sound judgment, and understand the importance of tone, timing, and clarity in every exchange. You value inclusivity and show respect for differing perspectives. Why join? Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team., • A virtual interview with the Director of Operations to discuss the mission and growth strategy of the company. Aquila welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly.

Description: ABOUT THE COMPANY: Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across the United States, Europe and Asia, Global-e makes selling internationally as simple as selling domestically. With Global-e, retailers and brands can increase international traffic conversion and grow sales by offering customers in over 200 destinations worldwide a seamless localized shopping experience. Our end-to-end e-commerce solutions combine best-in-class localization capabilities, big-data best-practice business intelligence models, streamlined international logistics and vast cross-border experience, enabling online retailers to sell to and from anywhere in the world and seamlessly expand their brand worldwide. Our people play the key role in our success, and we are always looking for more driven, talented and ambitious individuals to join our growing international family. ABOUT THE ROLE: As a Principal Software Engineer at Global-e, you will design and deliver the core services behind our global logistics platform. You will drive innovation within our API‑first microservice architecture built on Scala, Kubernetes, and AWS. Working with cross‑functional teams you will design and implement robust distributed systems that handle millions of transactions. Your contributions will fuel our growth, shape global logistics capabilities for merchants worldwide, and elevate the technical bar for the entire organization. Our Logistics team is critical to Global-e’s success. We integrate with multiple global carriers, manage taxation and compliance, and offer real-time tracking for customers everywhere. By combining deep industry experience with cutting-edge technology, we deliver best-in-class e-commerce solutions. If you’re driven to build software that makes a real-world impact on a massive scale, we’d love to hear from you. This role reports to the Engineering Manager for the team and is based out of our Hoboken, NJ office or our Dublin, Ireland office. You Will: • Deliver High-Impact Features: Lead the design, development, and deployment of new capabilities across logistics (fulfillment, labels, tracking) and order management workflows., • Shape Technical Architecture: Define, communicate, and guide architectural decisions to ensure scalability and reliability., • Elevate Standards: Champion clean code, best practices, and robust testing frameworks, pushing the team to achieve technical excellence., • Scale the Product: Propose and implement features, tooling, and infrastructure that support exponential growth and operational efficiency., • Ensure Quality & Reliability: Employ a rigorous approach to verification, focusing on stable, high-performing systems that meet critical metrics and SLAs., • Move Fast with Confidence: Embrace a rapid, iterative release cycle, balancing speed and safety through CI/CD pipelines, effective monitoring, and efficient processes., • Collaborate & Share Knowledge: Work closely with other engineering teams, product managers, and stakeholders to ensure alignment and share expertise., • Curious & Enthusiastic: You thrive on tackling complex problems, learning new technologies, and sharing insights with others., • Continuous Learner: You stay updated on emerging trends in distributed systems, cloud computing, and software engineering best practices., • Effective Communicator: You translate intricate technical details into clear, actionable information for both technical and non-technical audiences., • A Deep Problem Solver: You analyze both technical and business challenges to identify optimal, future-proof solutions., • Adaptable & Resilient: You excel at navigating shifting priorities, managing unplanned work, and ensuring high-impact deliverables stay on track., • Team-Oriented: You believe great teams build world-class products, and you’re committed to mentoring and collaboration. Requirements: You Have: • 7+ Years of Experience: A proven track record building large-scale, customer-facing applications in a fast-paced environment (e-commerce, fintech, tech startups a plus)., • Distributed Systems Expertise: Familiarity with designing, deploying, and operating resilient, fault-tolerant systems that handle high traffic., • Engineering Practices Proficiency: Hands-on experience with Agile methodologies, CI/CD pipelines, and rapid release cycles., • Strong Database Skills: Ability to optimize and scale applications involving complex data interactions Why Join Global-e? • Impact at Global Scale: Build features used by millions, simplifying global commerce and transforming the e-commerce landscape., • Modern Technology Stack: Work on an advanced microservices platform, leveraging cloud-native tools and best-in-class engineering practices.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re building the next generation of public-facing APIs at 1Password, and we’re looking for a Staff Developer to help lead that effort. This is a critical role at the intersection of platform architecture, developer experience, and security, with a direct impact on our biggest initiative for 2026. The Ecosystems team is evolving from delivering a single partner-facing API into owning a reusable API platform that teams across 1Password will build upon. This platform will define how we safely expose core capabilities to partners, customers, and internal consumers, and how we do so without breaking trust or workflows as we build new ways to interact with 1Password. As a Staff Developer on this team, you will act as the technical DRI for our public API platform. You will work closely with architecture leadership and partner teams to balance near-term delivery with long-term platform integrity, establishing contracts and standards that must remain rock-solid as usage grows. This is a remote opportunity within the US and Canada. What we're looking for: * 8+ years of software engineering experience, with demonstrated ownership of complex backend or platform systems * Proficiency in Go * Deep experience designing, building, and operating public-facing APIs at scale * Strong understanding of authentication, authorization, and identity concepts (OAuth, OIDC, scoped access, policy enforcement) * Proven ability to define and evolve long-lived API contracts without introducing breaking changes * Track record of setting technical direction, influencing across teams, and driving alignment in ambiguous problem spaces * Excellent judgment around tradeoffs between speed, safety, and long-term maintainability Bonus points for: * Experience building API platforms or shared infrastructure used by multiple teams * Familiarity with external request validation, API gateways, or policy enforcement layers * Experience supporting partner or customer-facing integrations * Experience working on security- or identity-adjacent systems What you can expect: * Act as the technical DRI for the public API platform. * Partner closely with architecture and product leadership to define long-term platform direction * Design and implement shared API capabilities such as OAuth client creation, authorization enforcement, and request validation * Ensure APIs are secure, stable, and resilient as adoption grows * Establish standards and best practices for internal teams building public-facing APIs * Write production code and solve complex technical problems both directly and through others * Mentor and influence senior developers while raising the bar for platform quality across the organization USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

At ___, we’re a team of entrepreneurs on a mission to make real business education available to everyone. There are 34 million small and medium businesses in the United States. They’re the backbone of the economy, but many will never reach their full potential because the education available to them is outdated, impractical, and built for classrooms instead of companies. We’re fixing that by giving founders and business owners the tools, knowledge, and support they need to grow. The proof is in our results: * Built an Advisory Practice that’s already served more than 3,500 clients in its first year * Broke the world record for non-fiction book sales in 24 hours with___ * Scaled to nine figures in 18 months without any outside capital * We believe in high standards, hard work, and helping others win. If that resonates, you’ll feel at home here. ___ is seeking a Revenue Manager to own and scale our end-to-end revenue accounting function. This role is responsible for ensuring accurate, GAAP-compliant revenue recognition across an expanding mix of products and revenue streams. As we continue to grow and innovate, the Revenue Manager will design and implement scalable revenue recognition, billing, and deferred revenue processes in accordance with ASC 606. You’ll work cross-functionally with Accounting, Technology, Sales, Operations, Client Success, and Leadership to ensure new offerings are structured thoughtfully from a revenue and systems perspective—balancing speed with strong financial controls. This role is ideal for someone who combines strong technical accounting judgment with operational curiosity and a willingness to build alongside the business. Revenue Ownership & Recognition * Own revenue recognition across all revenue streams, including workshops, books, content and emerging products/services. * Ensure compliance with GAAP and ASC 606, including identification of performance obligations and appropriate revenue timing. * Review and approve deferred revenue schedules, amortization logic, and revenue journal entries prepared by the Revenue Specialist. * Partner with the CFO and Controller on monthly and quarterly close to ensure revenue, accounts receivable, deferred revenue, and related balances are accurate and well supported. * Serve as the escalation point for complex revenue questions, contract structures, and edge cases. Accounts Receivable & Deferred Revenue Management * Partners with billing to understand accounts receivable processes, including billing logic, payment application, aging analysis, and reconciliation to revenue. * Ensure accurate setup and maintenance of deferred revenue schedules tied to customer contracts and delivery timelines. * Design and maintain deferred revenue roll-forwards and supporting schedules at a customer and product level. * Collaborate cross-functionally to ensure operational data (event dates, delivery milestones, inventory fulfillment) supports accurate revenue recognition. Inventory & Cost Accounting (as applicable) * Partner with Accounting and product fulfillment to ensure inventory-based revenue and related balances are accurately reflected in the general ledger. * Ensure inventory, event, and bundled offering costs are recognized in the appropriate period and properly matched to revenue. * Review book shipping and fulfillment data to calculate weighted-average unit costs and recognize inventory expense as COGS upon shipment or delivery. Systems, Data & Process Design * Own the reconciliation between HubSpot, QuickBooks, and supporting tools (e.g., Zapier), ensuring clean and auditable data flows. * Design scalable processes to support new revenue streams as they are launched. * Improve automation, reporting, and documentation around revenue recognition and deferred revenue. * Identify gaps or risks as the business grows and proactively design solutions. Operational Oversight & Support * Provide leadership with clear visibility into revenue by customer, product, and period. * Provide day-to-day direction and review for VA support resources, ensuring revenue-related data, schedules, and reconciliations are accurate and complete. * Establish clear processes, controls, and documentation to support a scalable and audit-ready revenue function. * Partner with Accounting and external advisors to ensure accurate sales tax treatment, system setup, and reconciliation of sales tax liabilities related to revenue activity. * Bachelor’s degree in Accounting, Finance, or a related field. * 5–7 years of progressive experience in revenue accounting. * Strong expertise in: * Accounts receivable * Deferred revenue * ASC 606 / GAAP revenue recognition * Accrual accounting * Experience managing or mentoring accounting staff * Experience reconciling revenue across systems (e.g., CRM to ERP/accounting system). * Strong Excel skills (amortization schedules, reconciliations, analysis). * Comfort operating in a fast-moving, evolving environment. * Willingness to be hands-on and build processes, not just review them. * Experience with HubSpot, Salesforce, QuickBooks, Rillet or similar CRM/accounting integrations. * Exposure to multiple revenue models (events, subscriptions, inventory, milestone-based revenue). * Experience supporting rapid growth or newly launched revenue streams. * CPA or CPA-track (nice to have, not required). * Accurate, timely, and GAAP-compliant revenue recognition across all revenue streams * Clear visibility into AR, deferred revenue, and revenue timing * Scalable revenue processes that can support rapid growth and new offering * Remote, USA * Must live in one of the states we’re registered to operate in: AL, AZ, CA, FL, GA, IN, MD, MI, MN, MO, NC, NJ, NV, NY, OR, PA, TN, TX, UT, WA * Monday-Friday 8am - 6pm PST with flexibility based on business needs * $110K-$140K annual salary We offer a comprehensive, evolving benefits package designed to support your health, family, and wellbeing. Some key offerings: * Flexible Unlimited Paid Time Off and Company-wide Holidays * Employer sponsored Medical, Dental, & Vision plans * $1,950 annual Employer HSA contribution * FSA options including dependent care * Employee assistance program and mental health resources * Employer match program for 401(k), eligible for both Traditional and Roth accounts * $1,200 annual wellness reimbursement through ___ that supports health, family care, pet care, fitness, and more! * For local or visiting team members, enjoy access to a state of the art gym at our HQ in Las Vegas • Benefits eligibility applies only to full-time roles. Our core values are the heart and soul of this incredible company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. Be at your best when your best is needed. Enjoyment of a hard challenge. Those who have the drive to constantly improve, the superior intellect and long term commitment to see incremental improvements become compounding returns. Have the self awareness to accurately perceive and communicate hard truths that improve others and self, the courage to do so, and the humility to accept them, even when it hurts. Nothing great can be built without feedback: internally or externally. Be the type of person with whom people are always proud to associate, personally and professionally. We look for true alignment of thoughts, words, and actions towards a goal worth pursuing.

About IEM Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. Position Summary IEM is seeking an experienced Senior MuleSoft Developer to design, develop, and implement enterprise-level integration solutions using MuleSoft's Anypoint Platform. In this role, you will architect robust and scalable integration solutions that connect our critical business systems, collaborate with cross-functional teams and stakeholders, and ensure our integration infrastructure meets the highest standards of performance, security, and reliability. You will play a key role in driving our integration strategy and delivering solutions that support our growing business needs. Key Responsibilities • Integration Architecture & Design: Architect and design integration solutions using MuleSoft Anypoint Platform, adhering to best practices, architectural guidelines, and enterprise standards. Develop integration strategies that align with business objectives and technical requirements., • API Design & Development: Create well-documented, discoverable, and accessible APIs following RESTful principles. Design comprehensive data models using RAML and OpenAPI specifications to facilitate seamless integration between systems., • Solution Development: Develop and implement integration solutions using Mule 4.x including flows, connectors, error handling, and advanced transformation logic. Build robust, reliable, and scalable integrations that address complex business challenges., • Data Transformation: Develop sophisticated data mapping and transformation logic using DataWeave to ensure data consistency, integrity, and quality across integrated systems. Handle complex data structures and formats., • Error Handling & Monitoring: Implement comprehensive error handling, logging, and monitoring frameworks to maintain system integrity, provide clear diagnostics, and ensure high availability of integration solutions., • Performance Optimization: Monitor, analyze, and optimize the performance of integration solutions, ensuring high throughput, low latency, and efficient resource utilization. Conduct performance testing and tuning activities., • Security Implementation: Implement and maintain security measures including OAuth 2.0, SAML, TLS/SSL, JWT, and encryption to protect data and ensure compliance with security standards and regulatory requirements., • Integration Patterns: Design and implement various integration patterns including synchronous, asynchronous, event-driven, and batch processing to meet diverse business requirements and use cases., • Collaboration & Requirements Gathering: Work closely with business analysts, architects, Salesforce administrators, and development teams to understand integration requirements, provide technical guidance, and translate business needs into technical solutions., • Testing & Quality Assurance: Develop and maintain automated testing procedures for integration solutions. Conduct thorough testing and validation to ensure solution quality, reliability, and adherence to specifications., • Documentation: Create and maintain detailed technical documentation for integration processes, APIs, data flows, architecture diagrams, and operational procedures. Ensure documentation is clear, comprehensive, and up-to-date., • Design & Code Reviews: Review and sign off on integration designs and code based on MuleSoft best practices, company standards, and architectural guidelines. Provide constructive feedback to ensure quality and consistency., • Governance & Standards: Oversee the delivery of integration services by acting as a custodian for ensuring compliance with patterns, best practices, standards, and code quality. Establish and enforce governance frameworks., • CI/CD Management: Setup, manage, and govern CI/CD pipelines and branching strategies using industry-standard tools such as Maven, Jenkins, Git, and Azure DevOps. Implement automated deployment processes and version control best practices., • Problem-Solving & Support: Troubleshoot and resolve technical issues promptly, ensuring minimal disruption to integrated systems. Provide technical support and guidance for production integration solutions. Qualifications Required • 5+ years of MuleSoft development experience with a strong understanding of integration architecture, design patterns, and best practices. Proven track record of delivering complex integration solutions in enterprise environments., • MuleSoft Certified Developer - Level 2 (Mule 4), • MuleSoft Certified Platform Architect - Level 1, • Expert-level knowledge of MuleSoft Anypoint Platform including Design Center, API Manager, Exchange, Runtime Manager, and Anypoint Studio., • Deep understanding of Mule 4.x runtime, flows, connectors, and error handling mechanisms., • API Design & Development using RAML, OpenAPI, and RESTful principles, • DataWeave scripting for complex data transformation and manipulation, • Integration patterns including synchronous, asynchronous, event-driven, and batch processing, • CI/CD pipelines for MuleSoft using Maven, Jenkins, Git, and Azure DevOps, • Security protocols including OAuth 2.0, SAML, TLS/SSL, and JWT, • Experience with MuleSoft CloudHub deployment and management, • Strong understanding of enterprise integration patterns and SOA principles, • Experience with JSON, XML, SOAP, and various data formats, • Knowledge of API lifecycle management and governance, • Troubleshooting and performance optimization techniques Preferred • Experience integrating with Salesforce using MuleSoft Salesforce Connector, • Experience with ERP systems (SyteLine, SAP, Oracle, etc.), • Knowledge of database technologies and SQL, • Experience with message queuing systems (JMS, RabbitMQ, Kafka), • Familiarity with cloud platforms (AWS, Azure, Google Cloud), • Experience with Anypoint Monitoring and visualizer, • Knowledge of microservices architecture, • Experience with Agile/Scrum development methodologies, • Background in manufacturing or industrial sectors Location • The position will start as a remote role, but is seeking people who must be able to work hybrid from our Austin, Texas facility in the future. This role may require up to 15% travel to IEM facilities, supplier sites, compliance audits or conferences. Why Join IEM At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey. Learn more about IEM at ___ We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at ___ Recruiting Scams Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at ___ Non-Discrimination Statement IEM does not discriminate against any applicant based on any characteristic protected by law. Privacy Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's ___

Marqeta is hiring for a Group Product Manager – Fraud role to join the Risk, Fraud and Disputes Team. As a Senior Product Leader, you will own the entire Real Time Decisioning product suite and 3D Secure authentication solutions. You will be in charge of challenging the status quo and creating a revolutionary suite of fraud management and authentication products at Marqeta. You will strike the right balance between stopping fraud, enhancing security, and protecting legitimate transactions — all while minimizing customer friction. You will be an experienced AI leader with a deep understanding of AI, fraud product development, and modern authentication protocols. You will partner with a diverse set of teams including engineering, data scientists, risk operations, legal, GTM and marketing. We work ___. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review ___. The Impact You’ll Have • Define and execute a clear, actionable strategy that aligns with the company's overall growth objectives, • Lead and inspire others with a compelling product vision and roadmap, driving alignment and seeking consensus among leadership, peers, and teams, • Deeply understand fraud, risk, and authentication ecosystems to identify the impact of initiatives or features across the platform. This includes understanding the competitive landscape, AI-based fraud tools, rules-based fraud engines, EMV 3DS specifications, issuer and merchant requirements, and strong customer authentication (SCA) requirements — particularly for regulatory compliance like PSD2 in Europe, • Develop AI-powered products and frictionless authentication solutions that directly address customer pain points, balance security with user experience, and drive business outcomes. Work cross-functionally to ensure optimal implementation and customer success, • Own the complete P&L for your suite of products and drive the adoption and optimization of Real Time Decisioning and 3D Secure solutions — balancing fraud prevention, authentication approval rates, customer experience metrics, regulatory compliance, and financial outcomes, • Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority, • Create well-defined Product Requirement Documents focusing on customer and business value and defining metrics to quantify success, • Act as technical advisor to educate and evangelize features with customers via meetings, presentations, and other forums, • Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects, • Leverage hands-on AI and prototyping skills to rapidly validate product concepts, build proof-of-concept models, and accelerate the path from idea to production, • Stay current on the latest AI/ML research, foundation models, and tooling — and proactively identify opportunities to embed AI capabilities across the Risk Decisioning and 3D Secure product suites Who You Are • 10+ years in product management roles designing and delivering fraud, risk, and/or authentication solutions that have delighted customers and driven business growth, • Proven track record of setting vision and strategy for a portfolio of products and translating it into a roadmap with rigorous end-to-end execution, • Experience recruiting and growing top talent and building high-performing teams, with strong EQ and leadership skills, • Passion for AI, demonstrated through hands-on building, prototyping, or side projects, and a habit of staying current on the latest research, models, and tools, • Fluency with modern prototyping tools (e.g., Cursor, Replit, Claude Code) and the ability to use them to rapidly explore and validate product ideas, • Strong written and verbal communication skills with a talent for precise articulation of customer problems for both technical and business audiences, • "Roll up your sleeves" mentality to make your products and team successful, seeking root causes, assigning ownership, and driving accountability to get things done Nice-To-Haves • Strong understanding of the payment industry ecosystem: card brand regulations, ISO 8583, EMV, and digital wallets, • Deep knowledge of 3D Secure protocols (especially EMV 3DS 2.x), card network authentication programs, and regulatory requirements like PSD2's Strong Customer Authentication (SCA) mandates, • Knowledge of biometric authentication methods, tokenization, and modern identity verification techniques, • Experience applying machine learning or AI models in production fraud or authentication systems Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $174,700 - $218,400, • Premium: $189,000 - $236,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy. Why?Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. What we doAt MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. 🌍 Locations Supported New York. This role will be hybrid, and will require you to spend some portion of your time in our office. 🌔 About the Opportunity As a Senior Manager, Customer Success, you're first and foremost a hardcore operator with end-to-end ownership of the client experience. Reporting to the SVP of Operations, you'll ensure our enterprise clients—including direct businesses, merchants, and vital technology partners—achieve maximum value and satisfaction from MoonPay's products. This role demands a holistic approach, blending direct customer advocacy, partner ecosystem optimization, and sales process excellence to ensure every touchpoint, from initial integration to ongoing engagement, is seamless and impactful. You'll be the pivotal force for change, centralizing critical client information and serving as the essential bridge across Enterprise Sales, Product, Solutions Engineering, Go-To-Market, and Customer Experience teams. Your mission is to streamline our processes, driving efficiency and fostering a unified client experience from end to end. What you will do · Develop and execute a global strategy to maximize recurring revenue (MRR/ARR) and boost Customer Lifetime Value (CLTV), optimizing the entire client journey from onboarding to engagement.· Proactively identify and eliminate process friction to create frictionless workflows that enhance client experience and drive efficiency.· Centralize critical client and partner information, fostering seamless communication and connectivity across Enterprise Sales, Product, Engineering, Go-To-Market, and Customer Experience teams for cohesive strategy and execution.· Establish robust "Voice of the Partner" programs to gather feedback and drive continuous product and process improvements.· Lead and scale the client success function. You'll be comfortable operating as a high-performing individual contributor or leading a small technical support team based on business needs, ensuring our approach scales effectively with MoonPay's growth.· Own the content strategy for the partner support knowledge base, focusing on enhancing self-service capabilities and partnering with Solutions Engineering on developer documentation.· Improve our internal and external tool suite, recommending automation for client self-service, transparency, and internal team efficiency, championing scalable solutions.· Be a champion for MoonPay and leverage your crypto curiosity to build the best customer success function in the industry. Key Success MetricsYour performance in this role will be directly measured by:· Recurring Revenue (MRR/ARR) Growth & Net Retention· Customer Lifetime Value (CLTV)· Partner Health Score· Overall Process Efficiency & Workflow Optimization Gains (e.g., Onboarding Time-to-Value, automation, improved cross-functional handoff times)· Customer/Partner Churn Rates 🧑‍🚀 About You You're a hands-on leader who thrives in a fast-paced environment and is passionate about expanding access to Web3. You possess a clear vision for building exceptional client experiences and optimizing efficiency. As a problem-solver who thrives even amidst ambiguity, you excel at working cross-functionally and enjoy collaborating with both clients and internal teams like sales. Requirements· 5+ years of progressive experience in Customer Success, Partner Operations, or a similar client-facing role, with a strong background in FinTech, Crypto, or Payments. At least 2 years of this experience should be in a leadership or senior individual contributor capacity.· Strong technical understanding of the software development lifecycle, API integrations, and various integration methods (e.g., APIs, SDKs, webhooks).· Demonstrated ability to translate complex technical concepts into clear, actionable processes and solutions.· Proven experience collecting and leveraging client and partner feedback to influence product roadmaps and improve service delivery.· Exceptional cross-functional collaboration and communication skills, with a proven ability to work effectively with technical teams and partners, building strong relationships across diverse groups (e.g., sales, product, engineering).· A genuine passion for the Web3 space and its potential.· Proactive, solutions-oriented, and highly adaptable, comfortable operating independently and driving initiatives with minimal oversight.We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - Kaizen What’s in it for you💰Competitive salary package 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours 🩺 Private Healthcare benefits: To protect you and your loved ones 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training journey every step of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully remotely get a little extra for utilities 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where excellence is rewarded What’s it like to work at MoonPay? At MoonPay, you’ll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it’s a mindset. We encourage you to think big, take risks, and push the boundaries of what’s possible, knowing you have the support of a team that wants to see you grow. We’re listed in the ___ and consistently strive to provide an environment where everyone feels they can their best work. Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy. Commitment To DiversityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of ___ is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.

Role: Principal Customer Success Manager Location: Remote (MS) — must reside in Massachusetts. We're currently only set up to employ in a limited number of US states. Candidates outside of MA unfortunately can't be considered for this role. We're looking for a Principal Customer Success Manager to own and grow our most important enterprise relationships across North America. You'll be the most senior individual contributor on the US CS team, working with a focused book of our highest-ARR clients and setting the standard for how we deliver value at the enterprise level. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers plan and launch their most profitable campaigns and create personalised experiences across email, mobile, on-site, social, direct mail and more. We're trusted by some of the fastest-growing retail brands in the world, including Brooklinen, Davines, Steve Madden and Sephora. We have over 120 Ometrians across North America and Europe, and have raised $75m from investors including Infravia Capital Partners, Octopus Ventures and Summit Action. The role Reporting to the Manager of Customer Success, you'll own a focused portfolio of our most strategic North American enterprise accounts — large, complex organisations with multiple stakeholders, significant ARR and high expectations. These are clients where the relationship matters as much as the product, and where the quality of CS work directly affects retention and revenue. You'll take full ownership of the commercial relationship, lead executive engagement and ensure clients see clear, measurable value from Ometria. This is a highly cross-functional role — you'll work closely with our North American Sales team on renewals and expansion, partner with customer and technical teams across the business to deliver for your clients, and have regular visibility with our founder and CEO on the performance and health of our most important accounts. You'll also be a go-to resource for the wider CS team — sharing your approach, contributing to how we build and refine our customer success practice, and helping more junior CSMs navigate complex account situations. What you'll be doing Retain your customers, secure renewals and hit retention targets • Own the renewal cycle for your book of business end to end, identifying risks early and resolving them before they escalate, • Build and maintain a clear picture of customer sentiment across all stakeholders — from end users to C-suite — and take action when something is off, • Act as a vocal internal advocate for your customers, coordinating cross-functional teams to resolve challenges quickly, • Own end-to-end commercial negotiations for renewals and expansions across a portfolio of high-value North American accounts, working within Ometria's pricing model, • Identify and close upsell opportunities that genuinely reflect value delivered, • Develop genuine relationships with CMOs, CTOs, CEOs and marketing and technology leads across large, multi-stakeholder enterprise organisations, • Maintain multi-threaded engagement plans that anticipate where senior conversations are needed and ensure the right Ometrians are involved, • Become an expert in both the Ometria platform and the ecommerce and retail marketing landscape, • Lead Business Reviews, strategic marketing assessments and account planning sessions that connect platform outcomes to your clients' business goals, • Share your methodology and experience with team members, contributing to playbooks, account approaches and how we raise the bar on CS practice at Ometria, • Step in to support complex or escalated situations across the wider team when needed, • Provide thoughtful input to CS leadership on how we continue to improve as the team grows About you • 7+ years of Customer Success experience in an enterprise SaaS organisation, with a proven track record of owning large, complex, multi-stakeholder accounts with significant ARR — ideally with exposure to retail, ecommerce or MarTech, • Executive presence — you're comfortable and credible in conversations with CMOs, CTOs and CEOs at major enterprise organisations, and you know how to adapt your approach depending on who's in the room, • Commercial sharpness — you spot risk and opportunity in account data, and you can navigate commercial conversations with confidence. You don't wait to be asked, • Relationship depth — you build relationships that go beyond the day-to-day contact. Your clients trust you because you consistently deliver and tell them what they need to hear, not just what they want to hear, • Data fluency — you're comfortable working with and interpreting performance data, and you can turn it into a clear narrative that lands with marketing and commercial stakeholders alike, • Technical credibility — you don't need to be an engineer, but you understand enough about how Ometria works technically (APIs, data feeds, integrations) to hold your own with technical stakeholders and know when to escalate The salary range for this role is $170,000 to $200,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience. • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

Description Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: Job Summary We are seeking a passionate and driven member for the Magnetic Resonance (MR) team that is trusted and empowered to make rapid decisions for the mutual benefit of our customers and the company. A Product Sales Specialist/MR Modality Manager, "Product Sales Specialist" (PSS) candidate is being sought to manage the modality business within given regions and partners in the United States. The MR Modality Manager will be working with local account executives and partner teams to support the provision of our MR portfolio to health systems, hospitals, and diagnostic imaging centers. The successful candidate will demonstrate the characteristics of authenticity and integrity that are needed to build meaningful and lasting relationships with both our internal and external customers. The MR Modality Manager will serve as the technical product expert for clients as they consider the United Imaging MR products and services. Humility, energy, work ethic, and a focus on quality are all important qualities for this role as we build a strong culture of ownership and empowerment. Must be Located: West Region Main Responsibilities 1. Maintain deep domain expertise in healthcare as pertaining to the MR modality, including market and competitive intelligence., 2. Develop business strategy for modality products with a given region, leveraging the United Imaging portfolio to meet market potential., 3. Establish the United Imaging modality brand with the region, growing the installed base and reputation by delighting customers with superior customer orientation., 4. Support account executives from United Imaging and partners with both proven and creative strategy, product knowledge, clinical motivators, and business insight to advance sales opportunities., 5. Develop and maintain an understanding of the unique customer needs (clinical, operational, financial) that are specific to a given customers’ environment., 6. Be the “voice of the customer” to present their perspective and needs as related to the planning, evaluation, purchasing, and clinical usage of the modality., 7. Consult and present for customers on product offerings and guide customers through the sales process., 8. Cultivate and maintain relationships with clients that have influence in MR equipment decisions, including radiologists, radiology managers, and technologists., 9. Achieve sales quota for your assigned territory., 10. Support the account team with a strategy to develop and maintain a qualified sales funnel to ensure over-achievement., 11. Engage and leverage the internal support team to advance sales projects through product knowledge, clinical demonstrations, and customer installed base references., 12. Develop and maintain regional customer references and a regional installed base that is delighted with United Imaging products. Requirements Working Conditions: Magnetic Environment Exposure: This position requires working in an environment where strong magnetic fields may be present. Employees may be exposed to powerful magnets, electromagnetic equipment, or other devices that generate magnetic fields. Risk to Ferrous Metals in the Body: Due to the nature of the magnetic environment, employees must not wear or carry ferrous metals on their person while in the designated work area. This includes, but is not limited to, metal objects such as steel, iron, and other ferrous materials. Additionally, employees with implants, medical devices, or foreign objects containing ferrous metals within their body (e.g., certain surgical implants, pacemakers, or metal pins) may be at risk and must disclose any such conditions to their supervisor prior to starting work. Qualification Requirements: 1. Candidates have 3+ years of quota-carrying sales experience within MR (or related) sales role., 2. Demonstration of technical, clinical, operational, and financial knowledge pertaining to the MR market., 3. Successful track record of meeting and exceeding sales goals., 4. Bachelor's degree or above; clinical MR experience., 5. Demonstration of a strong customer orientation, high energy and motivation, and willingness to travel within territory., 6. Must reside in the territory., 7. Integrity/Resourceful/Self-Starter/Prospecting Skills/Consultative & Solutions Selling., 8. Strong Communication Skills/Strong Business Acumen/Competitive Spirit/Coachable., 9. Objection Handling Skills/Negotiation and Closing Skills/Results Driven/Flexible., 10. Strong Presentation Sills/Executive Presence/Collaborative.

Basic Function The Senior Product Manager, CRM at Lumin Digital is responsible for leading the vision, strategy, and execution of CRM capabilities that help financial institutions build deeper, more personalized relationships with their members. This is a senior role requiring both strategic depth and hands-on execution – owning the full product lifecycle from discovery through delivery and iteration. You will partner with engineering, design, data, and client-facing teams to build CRM solutions that drive member engagement, loyalty, and growth for credit unions and banks across the country. Essential Functions and Responsibilities: * Define and own the product strategy and multi-year roadmap for Lumin Digital’s CRM capabilities, ensuring alignment with client needs, competitive positioning, and company objectives. * Lead the end-to-end product lifecycle for CRM features – from market research and discovery through requirements definition, delivery, and post-launch optimization. * Develop a deep understanding of how financial institutions manage member relationships, including lifecycle marketing, segmentation, personalization, and cross-sell/upsell strategies. * Partner with engineering teams to architect CRM integrations with third-party platforms (e.g., Salesforce, HubSpot, MemberDev, Engageware) and internal data sources. * Define member journey frameworks and work cross-functionally with design and data teams to build targeted, personalized experiences within the Lumin platform. * Drive adoption of CRM features by collaborating closely with client success and account management teams to support onboarding, training, and ongoing feature utilization. * Establish and monitor KPIs and success metrics for CRM initiatives, leveraging product analytics to continuously improve and iterate. * Serve as a thought leader on CRM strategy within financial services – staying current on market trends, member engagement best practices, and the evolving CRM technology landscape. * Mentor and guide junior product managers and cross-functional contributors, fostering a culture of product excellence and continuous improvement. * Engage with the Lumin Digital community, contributing to organizational growth through honest, candid, and respectful feedback. * Lead rapid, disciplined experimentation in CRM, leveraging AI to accelerate prototyping and enhance segmentation and engagement capabilities through controlled pilots. * Perform other duties as assigned. 30 / 90 / 365 Success Milestones 30 days : * Gain a thorough understanding of Lumin Digital’s product portfolio, existing CRM capabilities, and key client stakeholders. Build relationships with cross-functional teams across engineering, design, data, and client services. 90 days : * Take ownership of key CRM product initiatives, leading roadmap prioritization and driving delivery of high-impact member engagement features. Begin shaping the longer-term CRM product strategy. 1 year : * Deliver a differentiated CRM product suite that demonstrates measurable improvements in member engagement, client retention, and platform stickiness. Establish Lumin Digital’s CRM capabilities as a competitive differentiator and contribute meaningfully to company growth. Requirements * 6+ years of product management experience, with at least 3 years directly focused on CRM product development in a B2B SaaS, fintech, or financial services environment. * Proven track record of building, launching, and scaling CRM solutions — with the ability to speak to measurable impact: where the product started, gaps identified, and client or engagement growth achieved. * Deep familiarity with CRM platforms and ecosystems such as Salesforce, HubSpot, Microsoft Dynamics, or purpose-built financial services CRM tools. * Strong understanding of member/customer lifecycle management, segmentation strategies, campaign orchestration, and personalization at scale. * 2+ years of hands-on experience managing CRM integrations and APIs — comfortable getting into the technical weeds on data flows, integration architecture, and platform connectivity. * Demonstrated ability to translate ambiguous, complex business needs into clear product requirements and well-scoped delivery plans. * Strong data literacy – comfortable analyzing product metrics, building business cases, and making data-driven decisions. * Experience with Agile methodologies and tools (e.g., JIRA, Confluence). * Exceptional communication and stakeholder management skills, with the ability to influence without authority across engineering, design, sales, and executive audiences. * BA/BS degree in a related field, or equivalent combination of education and professional experience. Preferred Qualifications * Experience working with credit unions, community banks, or financial institutions in a product capacity. * Familiarity with digital banking platforms and the regulatory landscape governing member data and financial marketing (NCUA, CFPB, CAN-SPAM, TCPA). * Experience with marketing automation, member communications platforms, or multi-channel engagement tools (email, push, SMS). * Background in driving product-led growth strategies and building feedback loops between CRM, analytics, and product development. * Experience mentoring or managing product managers. $175,000 - $195,000 a year LIFE AT LUMIN DIGITAL Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users. At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things. Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. For more information, visit ___. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Senior Software Engineer (Frontend / Vue.js) Reports to: Development Manager Salary: Up to $140,000 based on experience OnTheClock is looking for a Senior Software Engineer with strong expertise in Vue.js and modern frontend development to join our growing engineering team. You'll specialize in our web frontend (Vue.js 3/Nuxt 3/TypeScript) while working full-stack across our .NET backend APIs, SQL Server database, and AWS infrastructure. OnTheClock is a successful Michigan-based SaaS company serving over 160,000 monthly active users with time tracking, scheduling, and payroll solutions. OnTheClock is investing in engineering excellence, and we're building out a strong internal engineering team. As we scale toward our ambitious long-term goal of reaching 1 million users, we need exceptional software engineers who want to be a part of establishing the technical foundation, culture, and practices for our team. This isn't just another senior software engineering role. You'll have real technical influence from day one. You'll help shape our architecture, drive technical decisions, establish engineering best practices, and help us modernize and optimize systems that serve thousands of small businesses. You'll work across our full stack (Vue.js, .NET, SQL Server, MAUI, AWS) and contribute to decisions that will define our technical direction for years to come. We're establishing a culture of engineering excellence, one that values initiative, continuous learning, knowledge sharing, and high standards. You'll work alongside other software engineers who are passionate about their craft, challenge each other to grow, and care deeply about delivering quality software. This is a place where your ideas matter, your growth is prioritized, and your impact is immediate. You'll get to: • Be an early member of a newly formed internal engineering team with fresh leadership and vision, • Influence technical strategy and architecture decisions, • Work on meaningful problems that impact 160,000+ users and help small businesses succeed, • Modernize and scale systems toward our ambitious long-term goal of reaching 1 million users, • Grow your skills across the full stack while leveraging your deep specialty, • Experiment with AI coding assistants and emerging tools to boost productivity, • Enjoy work-life balance, flexibility, and a supportive team environment We’re a small company, building out a new engineering team. You’ll wear multiple hats, work across the stack, and have a broad impact. If you’re looking for narrow specialization (that you might find at a larger company), this won’t be a good fit for you. If you're a senior engineer who wants ownership, variety, impact, and the chance to help establish engineering excellence, not just maintain what already exists, keep reading. Our Current Tech Stack (What You Will Be Working With) • Backend: C#, .NET, Web API, Entity Framework, MediatR (CQRS), • Frontend: ___ 3, Nuxt 3, TypeScript, Pinia, Vite, Bootstrap Vue, • Mobile: .NET MAUI (Android and iOS), • Database: SQL Server, • Infrastructure: AWS (EC2, S3, Cognito), Windows Servers, IIS, GitHub Actions, • Monitoring: New Relic, Sentry Responsibilities (What You'll Be Doing) • Design, build, ship, and maintain features across our web application (Vue.js 3/Nuxt 3/TypeScript), with contributions to our backend APIs (.NET/C#/Web API), that serve 160,000+ monthly active users, • Build responsive, accessible, and performant user interfaces using Vue.js 3, Nuxt 3, and TypeScript, • Provide technical leadership and expertise across projects, offering architecture guidance, system design recommendations, and best practices, • Own significant technical areas end-to-end, from database schema design to frontend UI, taking initiative to identify improvements and drive them to completion, • Conduct thorough code reviews and architecture reviews, raising the bar for code quality and helping the team make better technical decisions, • Collaborate closely with Product and the Development Manager to shape the technical roadmap and prioritize engineering initiatives, • Debug and resolve production issues using monitoring tools like New Relic and Sentry, participating in an on-call rotation to ensure system reliability, • Work on AWS infrastructure (EC2, S3, IAM), CI/CD pipelines (GitHub Actions), and DevOps processes to improve deployment reliability and developer productivity, • Mentor other engineers as the team grows, sharing knowledge through code reviews, pair programming, documentation, and fostering a culture of continuous learning Required Qualifications - Technical • 6+ years of relevant professional software engineering experience, building production web applications, • Strong expertise in modern frontend development (advanced), • Vue.js 3, Nuxt 3, TypeScript, • Component architecture, state management (Pinia/Vuex), reactive patterns, • HTML5, CSS3, responsive design, accessibility fundamentals, • Build tooling (Vite, Webpack), performance optimization, • REST API consumption and frontend/backend integration, • Strong backend capabilities (proficient), • Willing and able to work in .NET/C# backend code, and write API endpoints, • Not just a frontend specialist, you can trace a bug from the UI through the API to the database, • Strong SQL Server or relational database experience (proficient), • Experience with production support, monitoring tools (New Relic, Sentry, or similar), and comfort with on-call rotation (proficient) Required Qualifications - Non-Technical • Proactive and takes initiative: You see problems and fix them. You don’t wait for perfect instructions., • Lifelong learner: You stay current with technology. You experiment. You read the docs. You share what you learn., • Excellent communicator: You can clearly explain complex technical concepts. You ask questions when something is unclear. You document decisions., • Collaboration: You give helpful code reviews. You accept feedback gracefully. You make your teammates better., • Low ego: The best idea wins, regardless of seniority., • Comfortable with ambiguity: this is a new team, and we’ll figure things out together., • Bias toward action: You ship working code. You iterate. You don’t let perfect be the enemy of good., • Comfortable speaking up, challenging ideas respectfully, and driving discussions, • High standards for quality and engineering excellence Preferred Skills & Qualifications • Experience with AWS (EC2, S3, IAM) or cloud infrastructure, • Experience with CI/CD pipelines (GitHub Actions or similar), • Experience with third-party API integrations (payroll providers, accounting systems, etc.), • Experience with or strong interest in AI-powered tools for developer productivity, • Experience in modernizing legacy codebases or reducing technical debt, • Experience with GitHub and GitHub Actions, • Experience working in small teams where you wore multiple hats, • Some leadership experience (tech lead, mentoring, architecture ownership) or aspiration to grow in this direction You're wondering, what is OnTheClock? OnTheClock, founded in 2004, is a Michigan-based SaaS (web-based) software company that provides real-time time tracking, scheduling, and payroll for businesses. Our web-based software and apps provide employers with a simple way to track employee hours, establish work schedules, and pay employees all in one system. OnTheClock has a great culture, and we are looking for like-minded people who can deliver the best service possible to our customers. What we look for in you Positive - whatever it takes attitude • Analytical - drills down into data and loves technology, data, and spreadsheets, • Growth Mindset - curious and always learning, • Deep Expertise - smarter than us at your craft. We want you to challenge yourself and us., • Build Up Others - teach others as you work, • Results Focused - ability to achieve and prove results, • Culture Fit - Must fit in here at OTC, in line with our values - ___, • Be A Doer - always looking for new ways to look at data and make recommendations, • Find us on ___ to understand more about us Why Should You Work Here With Us • 2023 - 2025 Crain’s Best Places to Work recipient, • Competitive pay, • Flextime, • Hybrid work environment, • 100% paid health insurance, • The kitchen is stocked with drinks and snacks, • Free company lunch every Thursday, • Paid time off, • 9 paid holidays, • $100k life insurance, • 401K matching retirement plan, • Short-term disability, • Long-term disability, • Continuing education is encouraged with $1,000 per year, • Blue Cross dental and vision, • Career growth, • 4.9-star Glassdoor review, • 4.8-star product review The finer print • This position is eligible as a fully remote role for individuals 50 miles outside our Clinton Township, MI office. Candidates who live within a 50-mile radius will be expected to follow the OTC hybrid work model., • At this time, we generally restrict hiring in the following U.S. states due to employment, payroll, and compliance requirements: California, New York, New Jersey, Colorado, Massachusetts, Oregon, and Hawaii., • An I-9 form must be completed at hire to confirm work authorization.

Public Trust Eligibility Required About Aretum Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront. Job Summary Aretum is seeking a Software Team Manager to join our team supporting a large-scale federal technology modernization program. As a Software Team Manager, you will be embedded full time within a single Agile scrum team alongside the team's Scrum Master, serving as the technical lead for the team's developers, frontend engineers, and testers. You will work directly with the team's federal Product Owner and Business Analysts to translate functional requirements into well-formed technical work, lead day-to-day technical decisions within the team's scope, drive code quality and Definition of Done across the team, and coordinate with the program's Solutions Architect on architecture-level questions. You will partner with the Scrum Master on detailed roadmap planning, resource allocation, and milestone reprioritization. You will support change management coordination through the federal change advisory process and participate in security controls review for the components your team owns. This is a hands-on technical leadership role, not a pure management role; you will spend time in code, in design discussions, in peer reviews, and in production support alongside the team you lead. Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements. Responsibilities • Serve as the technical lead for a single Agile scrum team, providing day-to-day technical direction to the team's developers, frontend engineers, and testers, • Provide technical knowledge and analysis of the team's applications and operational environment, including high-level functional systems analysis, design, integration, and implementation advice on moderately complex problems, • Translate functional requirements and design specifications received from the federal Product Owner and Business Analysts into well-formed technical work, ensuring stories are technically sound before they enter sprint commitment, • Make day-to-day architectural decisions within the team's scope, escalating to the Solutions Architect and Cloud Architect for cross-team or program-wide architectural questions, • Drive code quality on the team by establishing and enforcing peer code review discipline, ensuring no merge request is approved without review by a peer developer, • Own the team's Definition of Done, ensuring it covers code review, testing, security scans, accessibility validation, and documentation, and ensuring the team consistently meets it, • Maintain test code coverage standards on the team's codebase (target minimum 90 percent with branch coverage enabled), and SonarQube quality gate compliance for Bugs, Code Smells, and Vulnerabilities, • Support GitLab CI/CD pipelines for the team's services, including build, test, scan, and deployment stages, and ensure the team's deployments are fully automated, • Partner with the team's Scrum Master and Business Analyst on detailed roadmap maintenance for the team's Epic area, providing technical level-of-effort estimates, resource allocation input, and milestone reprioritization recommendations, • Participate fully in SAFe Agile ceremonies (Sprint Planning, Daily Standup, Sprint Review, Retrospective, and Backlog Refinement), bringing the technical perspective to estimation, dependency identification, and acceptance discussions, • Support Program Increment (PI) Planning preparation by ensuring features are technically ready, dependencies are flagged, and effort estimates are realistic, • Support change management documentation and coordination through the federal change advisory process (typically a ServiceNow-based workflow), working with the federal Project Manager to ensure release approvals are in place in advance of each release, • Attend change advisory meetings as requested to provide technical details supporting release approvals, • Work with the Solutions Architect and federal security team to review security controls applicable to the team's components, identify areas where waivers or exceptions may be required, and support the federal Plan of Action and Milestones (POAM) remediation process, • Lead remediation of security vulnerabilities identified through routine security scanning within required timeframes (30 calendar days for High-Priority, 180 calendar days for Medium-Priority), coordinating fixes across the team, • Support Tier-2 and Tier-3 production issue resolution for components owned by the team, leading triage discussions, coordinating fixes, and verifying resolution, • Coordinate with Triage Engineers, the Solutions Architect, and federal Product Management on production issues that affect the team's components, contributing to root cause analysis and preventive improvements, • Support security architecture documentation for the team's components in support of Authority to Operate (ATO) maintenance, in coordination with the federal Information System Security Officer (ISSO) and the Solutions Architect, • Ensure technical documentation for the team's services (APIs, data models, deployment operations, runbooks) is current and accessible in the program's collaboration tools, • Mentor team developers through pairing, design review, and constructive code review, helping the team grow technically and supporting onboarding of new team members, • Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field (or 3 years of additional experience), • Minimum 2 years of professional software engineering experience, • Demonstrated experience as a technical lead or senior developer on an Agile scrum team, including providing technical direction to other developers and owning code quality, • Hands-on experience developing production backend or full-stack web applications in Java and/or Python, • Hands-on experience with PostgreSQL, including schema design and SQL tuning, • Working experience with Elasticsearch or OpenSearch for search indexing, • Hands-on experience with containerized microservices in AWS (Elastic Container Service, RDS, S3, SNS, SQS, and related services), • Working experience with GitLab (or equivalent) source control and CI/CD pipelines, including build, test, scan, and deployment stages, • Working experience with Terraform for infrastructure-as-code, • Demonstrated experience leading code review and enforcing engineering standards on a team, • Experience translating functional requirements into well-formed technical work, including breaking down complex stories, identifying dependencies, and providing level-of-effort estimates, • Experience working in Agile/Scrum environments, including active participation in sprint ceremonies and backlog refinement, • Experience leading technical aspects of production incident response and Tier-2/Tier-3 production support, • Excellent written and verbal communication skills, with the ability to explain technical tradeoffs to developers, product owners, and government stakeholders Preferred Qualifications • Experience supporting federal government clients, • Experience working in a SAFe environment with multiple synchronized Scrum teams and Program Increment (PI) planning, • Experience with Spring Boot or comparable Java application frameworks for building REST APIs, • Experience with Angular frontends and end-to-end debugging across frontend, backend, and infrastructure layers, • Experience supporting security control reviews, ATO maintenance, and Plan of Action and Milestones (POAM) remediation for federal systems, • Experience supporting federal change advisory processes (typically ServiceNow-based), including authoring change documentation and presenting at change advisory meetings, • Experience with AWS architectural patterns including VPC isolation, application load balancers, and private-subnet container hosting, • AWS certification (e.g., AWS Certified Developer - Associate, AWS Certified Solutions Architect - Associate), • Experience with container image scanning, SAST/DAST tooling, and integration of security scanning into CI/CD pipelines, • Experience mentoring junior and mid-level developers and contributing to hiring or technical interviewing Travel Requirements This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible. EEO Statement Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws. We are proud to support our nation’s veterans and military families, providing career opportunities that honor their service and experience. If you require reasonable accommodation during the hiring process due to a disability, please contact ___ for assistance. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency’s background investigation requirements. Sponsorship is not available. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off, • Family Leave (Maternity, Paternity), • Short Term & Long-Term Disability, • Training & Development

Mendix – the leading low-code application development platform:The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create and deploy better software for the enterprise, faster. Mendix enables collaboration between business users and developers to work together throughout the development process. Read our ___ to learn more about the wealth of software and solutions global organizations have built with the Platform. At Mendix we strive to maintain a diverse, open, and safe working environment where people can be their true selves. We value every voice, celebrate individuality, and appreciate the diversity of thought and experience. People who work here are driven, smart, and really good at what they do. As this market evolves, we encourage people of all skill levels to work with the platform, both for clients and candidates. Apply today to discover how you can make a meaningful impact with Mendix. Role Overview Siemens is seeking a Customer Success Manager (CSM) to support strategic semiconductor customers across the Mendix and RapidMiner product portfolios. This role is a post‑sales individual contributor position designed for an experienced mid‑level Customer Success professional who can operate confidently in complex, enterprise environments.The CSM will act as a trusted business and technology partner to customer stakeholders, focusing on driving platform adoption, measurable business outcomes, and long‑term value realization. While not expected to be a deep product specialist, the CSM is expected to bring strong technical fluency—with the ability to understand modern software platforms, data, and AI‑driven solutions—and to effectively engage with technical customer audiences.This position requires direct electronics and/or semiconductor industry experience and the ability to collaborate closely with internal Siemens technical experts, product teams, and partners to deliver successful customer outcomes. Key Responsibilities:1. Strategic Customer OwnershipOwn post‑sales success for a portfolio of semiconductor customers, serving as the primary point of accountability for customer value realization, satisfaction, and long‑term relationship health.1. Adoption & Value Realization LeadershipDevelop and execute customer success plans that drive adoption and sustained use of both Mendix and RapidMiner, aligning platform capabilities—including AI‑enabled use cases—to customer business objectives, operating models, and digital transformation initiatives.1. Business & Technical Stakeholder Engagement Build trusted relationships with executive, business, and technical stakeholders, demonstrating the ability to communicate credibly across audiences and translate between business goals and technical enablement strategies.2. Expansion & Growth EnablementIdentify expansion opportunities by understanding customer priorities, technical maturity, and roadmap alignment; partner closely with Sales, Account Executives, and Services to support renewals and growth.1. Cross‑Functional OrchestrationCoordinate internal Siemens resources—including product specialists, professional services, AI and analytics experts, partners, and support teams—to ensure customers receive the right expertise at the right time. Required Qualifications:· 5–8 years of experience in Customer Success, Technical Account Management, Consulting, or post‑sales roles within enterprise SaaS or technology organizations.· Must‑have experience supporting electronics and/or semiconductor customers, such as fabs, IDMs, electronics manufacturers, equipment manufacturers, or related ecosystem partners.· Demonstrated technical background or technical fluency, gained through roles such as systems analyst, technical consultant, DBA, software implementation, data/analytics, or similar hands‑on or adjacent technical experience.· Strong ability to understand and articulate modern software platforms, including data, analytics, AI‑enabled solutions, and enterprise architectures.· Proven success managing complex, multi‑stakeholder enterprise accounts and driving outcomes across long customer lifecycles.· Strong business acumen with the ability to translate customer goals into adoption strategies and measurable success outcomes.· Experience partnering with Sales and Services teams to support renewals and expansion.· Excellent executive‑level communication, presentation, and relationship‑building skills. Preferred Qualifications:· Experience working with AI, analytics, low‑code, or digital transformation platforms.· Background in manufacturing, industrial software, or enterprise IT environments.· Familiarity with value‑based success frameworks, success planning, and customer health measurement. Why Siemens:At Siemens, we enable customers to accelerate digital transformation at enterprise scale. This role offers the opportunity to work closely with leading semiconductor organizations, combining business leadership and technical fluency to drive adoption, innovation, and long‑term customer value across a world‑class software portfolio.$130,000 - $265,000 a yearIf you see a job description and think, “I’d be perfect for that” but your experience doesn’t align perfectly with the qualifications – don’t let that hold you back. We’re always eager to hire talented, passionate candidates – so give it a try and apply. Equal Employment Opportunity StatementMendix/Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, ___. Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, ___. California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click ___.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Forbes is an iconic global media brand that has symbolized success for over a century. Fueled by journalism that informs and inspires, Forbes spotlights the doers and doings shaping industries, achieving success and making an impact on the world. Forbes connects and convenes the most influential communities ranging from billionaires, business leaders and rising entrepreneurs to creators and innovators. The Forbes brand reaches more than 140 million people monthly worldwide through its trusted journalism, signature ForbesLive events and 49 licensed local editions in 81 countries. We are seeking a Group Product Manager, Audience Experience & Growth to lead high-impact initiatives that drive audience engagement, retention, and growth across Forbes.com. This is a remote role. In this position, you will own the end-to-end reader experience across core page templates and interactions, with a focus on evolving front-end experiences that meaningfully influence how audiences discover, consume, and return to Forbes content. You will collaborate closely with Product, Engineering, Product Design, Editorial, Audience Development, Business Intelligence, Consumer Revenue, and Advertising teams to deliver scalable experiences that support both audience growth and business outcomes. This is a highly cross-functional leadership role with the opportunity to expand scope and influence as Forbes continues to evolve its digital platforms. This role offers a rare opportunity to shape the future of a globally recognized media brand at massive scale—owning foundational experiences used by millions of readers each day, while helping define how a modern publisher grows, monetizes, and connects with its audience in a rapidly changing digital landscape. Responsibilities • Own the product vision for the ___ sitewide experience, driving audience growth and engagement across core templates (homepage, articles, landers) and off-site channels including Push and Apple News., • Drive audience growth and engagement by improving key metrics such as time spent, recirculation, return frequency, and depth of engagement., • Lead testing and iteration to optimize user experience, performance, and conversion across high-impact surfaces., • Partner across Product, Engineering, Product Design to deliver scalable, accessible, and performant front-end experiences, balancing speed, quality, and technical constraints., • Collaborate with Editorial, Audience Development, Consumer Revenue, and Advertising teams to align product initiatives with audience growth goals and evolving discovery patterns., • Design and evolve audience experiences with an understanding of monetization models, ensuring page layouts and interactions balance user value, performance, and revenue outcomes while maintaining editorial integrity., • Identify and launch new formats, modules, and experiences that unlock incremental audience and revenue growth., • Partner closely with Business Intelligence to define success metrics and KPIs, using insights to inform prioritization, experimentation, and roadmap decisions., • Communicate performance, learnings, and product strategy to senior stakeholders., • Act as a senior product leader across initiatives, driving alignment and execution across cross-functional teams and mentoring other product managers as opportunities arise, with potential to take on formal people leadership responsibilities over time. The Ideal Candidate • 6–8 years of product management experience, with ownership of consumer-facing digital products at scale., • Proven ability to drive audience engagement, retention, and growth through product- and experience-led initiatives., • Strong experience partnering with Product, Engineering, and Product Design on front-end or user experience–focused products., • Demonstrated success working cross-functionally with editorial/content, data, and business stakeholders., • Data-informed decision-maker with experience using experimentation, metrics, and insights to guide prioritization., • Excellent communication and stakeholder management skills, with the ability to influence across teams and levels. Plus • Experience in digital media, publishing, or other content-driven platforms., • Familiarity with monetization models such as advertising, subscriptions, or commerce, and how they intersect with user experience., • Experience collaborating with analytics or Business Intelligence teams to define and measure product success., • Comfort operating in fast-moving, highly visible environments with large, diverse audiences., • Passion for building audience-first products that balance editorial integrity, user value, and business outcomes. The annual base salary range for this role is $140,000 - $150,000 Forbes has estimated the compensation range set forth above in good faith. The compensation range is what we believe we will offer, and ultimately pay, a successful candidate. In determining this range, we consider the experience, level of education (if applicable to the role), knowledge, skills, and abilities required to be had by a successful candidate as well as the budget and the company’s pay rates, generally. This said, we may have to make changes to our compensation estimates and job descriptions from time to time and we expressly reserve the right to do so. Should we make any such changes, this advertisement will be revised to reflect such revisions. We encourage you to occasionally re-visit this advertisement to ensure that you are abreast of any changes. Thank you for your interest in joining Forbes! #LI-PM1 #LI-Remote Forbes aims to offer employees the flexibility they need in order to be successful. Some positions may require candidates to be based in a specific location for consideration while some roles may be fully remote (within the U.S.) if it aligns with the needs of the position. This position is only open to candidates residing in California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, & Washington. Due to business operations and compliance requirements, we are unable to consider applicants based outside these states at this time. Forbes is an equal opportunity employer.

Job Type Full-time Description The Role We are on the hunt for an exceptional Senior Lead Consultant with extensive experience in software development, project management, and client engagement. This role is designed for a visionary leader who is adept at overseeing complex projects, identifying and resolving issues proactively, and ensuring seamless communication and collaboration across teams. The ideal candidate is not just a manager but a hands-on contributor who can architect solutions, engage with clients, and, if necessary, step into the roles of software engineer, business analyst, project manager, or QA specialist to keep projects on track. Who You Are • You are a collaborator, • You are obsessed with our clients and their needs, • You are a constant learner who loves the craft of application design and development, • You are a “we” person, • You are hungry to help Mind Over Machines grow into the best version of itself, • Learner of all things Consulting – we serve clients, not technology, • Actively participate in client engagement meetings, • Ask thoughtful questions, • Write well-written client & team communication, • Understand the big picture, • Practitioner of our Craft, • Focus on why to take specific paths, • Develop solutions independently, • Facilitate business analysis, • Demonstrate consistent history of technical leadership on multiple projects, • Demonstrate technical depth in multiple skills across the technology stack, • Contributing Project Team Member, • Understand the definition of 'done', • Provide accurate status, • Accurately estimate own effort, • Train and mentor Consultants, • Builder of the House, • Live by MOM’s Code of Conduct, • Provide leadership and oversight for multiple software development projects, ensuring they meet quality standards, deadlines, and budget constraints., • Actively participate in strategic meetings, offering insights, identifying potential issues before they arise, and proposing innovative solutions., • Serve as the primary point of contact for clients, maintaining strong relationships through regular updates and expert advice., • Architect complex software solutions that meet clients' needs while ensuring scalability, performance, and security., • Work closely with software engineers, business analysts, project managers, and QA specialists, fostering a cohesive and productive team environment., • Proactively identify bottlenecks or challenges in projects, devising and implementing strategies to address them swiftly., • Step in to directly contribute to any project role as needed, demonstrating versatility and a deep understanding of all aspects of project development and execution. Requirements Skills We Need From You • A minimum of 10 years of experience in software development, with a strong foundation in Microsoft technologies and a broad understanding of various programming languages and frameworks., • At least 5 years of project management experience, with proven ability to lead and deliver complex projects successfully., • 5+ years of hands-on experience with database design, development, and optimization., • Exceptional leadership skills, with experience in a senior consulting role, demonstrating the ability to navigate complex client engagements and lead diverse teams., • Outstanding problem-solving abilities, with a track record of identifying and resolving project challenges efficiently., • Excellent communication and interpersonal skills, capable of engaging effectively with both technical teams and non-technical stakeholders., • Prior experience as a software architect, with a portfolio showcasing innovative solutions and successful project outcomes., • Microsoft .NET and SQL are a plus, • Power Automate or other RPA tools is a plus, • Power BI and other Business Intelligence tools are a plus, • Power Apps tools are a plus, • Dynamics 365 CRM specifically, setting up, customizing and integrating is a plus, • Azure is a MUST, • front-end Javascript frameworks like jquery, react, vue.js and angular are a plus, • Must have a hungry mind to learn and explore new ideas! (CRITICAL), • Strong problem-solving mindset with the ability to adapt and thrive in a fast-paced, dynamic environment., • Must have a proven track record of successful products from concept to implementation., • Proven ability to effectively collaborate with cross-functional teams., • Entrepreneurial spirit with the drive to take ownership of projects, innovate, and bring new ideas to fruition., • Must have a drive to thrive in an entrepreneurial business where you own your ideas and have the autonomy to make them a reality., • Must have the motivation to deliver on time and provide a professional product for the customer., • Sets up the client for long term success while delivering on the immediate needs of today., • Health, dental, vision, life, and disability insurance, • Paid time off, • 401(k) with matching

Job Title: Senior Product Manager - Database Location: Remote (US Only) Hiring Manager: Senior Vice President of Product Management Estimated salary range: $165,000 to $195,000 * The salary offered for this position will be based on a candidate’s experience and skill demonstrated during interviews and other evaluations About Ocient Ocient is a hyperscale data analytics company delivering the fastest, most scalable analytics platform for extremely large and complex datasets. Our technology powers mission-critical analytics for customers operating at massive scale, and our product team works closely with engineering, sales, and customers to turn hard technical problems into differentiated solutions. Position Overview We're building a world-class team with the aim of providing polished, professional, and technically capable vision for an emerging company and product. Ocient is looking for ultimate team players who are dedicated to improving our product and customer experience with every interaction. A deep understanding of the end-to-end sales, development, and delivery cycle is key to adding unique value to the organization. Candidates must have significant data warehousing, analytics, and database expertise. They should have experience either building, selling, or managing database products for external consumption. Candidates should have a working knowledge and experience with data movement and data ingest into databases. Product managers at Ocient are responsible for both internal and external facing product work. As such, their technical depth and expertise in database and data movement need to be significant. Responsibilities: * Working closely with other sales, customers, and partners to translate customer business problems into specifications for sets of features. * Work closely with technical product managers to build requirement specifications and see them through to completion. * Participating in the prioritization process to identify which features deliver the highest value. * Owning and developing the roadmap for key solutions and use cases. This might include use cases in telecommunications, government, automotive, and more. * Working closely with sales to communicate the roadmap and priority of outstanding feature requests by customers. * Understanding and tracking the positioning of your solutions with respect to where customers and our competition are headed. * Interacting with product marketing on the strategy of the solutions and use cases that you own. * Working directly with customers on new use cases as a customer advocate and partner in building out new solutions with Ocient. Qualifications: * BS, MS, or PhD in computer science, computer engineering, or related technical field * 10+ years of professional working experience in enterprise software * 5+ years of product management experience or closely working with product management * 5+ years of working with database or data analytics products * A passion for large-scale data management, analytics, and enterprise-level problems * Background working with databases on-premise, in the cloud, and running as a service * Excellent presentation and written communication skills to senior internal and external audiences * Ability to drive complex projects with many moving parts * Ideal candidates will also have spent some time working in technical sales or technical consulting * An interest in developing out use cases and new markets for emerging technologies Our Ideal Applicants: Our ideal Senior Product Manager is adept at identifying new opportunities and refining solutions around massive-scale data analytics within complex enterprises. They are driven to build enjoyable products, solve complex problems, and push the bounds of what is possible with performance and scale. Ocient Product Managers are self-motivated, enthusiastic leaders. They work directly with every part of the internal Ocient organization helping drive complex database features to successful completion. * Has experience identifying new partnership opportunities and managing their relationships * Has experience delivering or building internal enablement * Has experience running new projects or startups as a key leader in the company or project * Are a self-starter who can work projects from start to finish * Thrive in fast-paced, dynamic environments * Like to lead teams, projects, and visions Interview Requirements: All interviews are conducted via video and require candidates to have their camera on for the duration of the session. The use of video filters, face-altering effects, or virtual backgrounds is not permitted for security and verification purposes. We are not open to using an agency or staffing company at this time. We do not accept unsolicited agency or staffing resumes and we are not responsible for any fees related to unsolicited resumes. Ocient is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex (including pregnancy status), sexual orientation, gender identity, national origin or ancestry, ethnicity, citizenship status, age, physical or mental disability, veteran status, marital status, parental status, genetic information, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, please contact for more information. All official Ocient job postings and recruiting communications will come directly from our team via our Careers page, LinkedIn, or from an @ocient.com email address. If you receive communication about a role from any other source, please treat it with caution and direct questions to .

___Overview of Job Function: The CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources that Customer Success Managers use to deliver consistent, outcome-focused engagements. This role translates journey architecture into practical toolkits, visual and multimedia resources, and scalable assets that serve both Named CSMs and Verint's long-tail customer base. This is a hands-on individual contributor role that blends strategic thinking with creative execution. You will own the journey map as a living artifact, build adoption toolkits tied to each lifecycle stage, and produce lightweight multimedia resources that help CSMs and customers move through critical moments of truth. You will work cross-functionally with Product, Marketing, and Sales while keeping the voice and perspective firmly rooted in Customer Success. Principal Duties and Essential Responsibilities: Customer Journey Mapping & Framework Ownership • Design, document, and continuously refine Verint's customer journey maps, defining lifecycle stages, critical moments of truth, expected customer outcomes, and the appropriate digital/human engagement blend at each stage., • Translate journey maps into stage-gate criteria and triggers that CSMs use to assess customer health, determine next actions, and identify escalation points., • Partner with Customer Success leadership to validate journey frameworks against real customer data and field feedback from CSMs., • Build and maintain adoption toolkits tied to specific journey stages, packaging technical documentation, best practices, and use-case guidance into formats CSMs can deliver directly to customers., • Develop CSM-ready assets for onboarding, adoption, value realization, expansion, and renewal preparation that drive consistency across the Named CSM team., • Curate and repackage existing product, sales, and marketing materials into a unified Customer Success perspective, ensuring resources are practical, current, and easy to consume., • Produce lightweight video and visual resources such as product walk-throughs, webinar promotions, feature highlight clips, and FAQ explainers by synthesizing technical documentation and SME input., • Develop and manage a resource calendar that aligns multimedia production with product releases, seasonal renewal cycles, and CS campaign priorities., • Forge working relationships with Product, Marketing, and Sales to stay ahead of releases, messaging shifts, and go-to-market changes that impact the customer journey., • Collaborate with Marketing on customer-facing communications to ensure CS resources complement (not duplicate) existing marketing assets., • Define and track usage and effectiveness metrics for journey assets, toolkits, and multimedia resources to inform iteration priorities., • Gather structured feedback from CSMs on resource quality, gaps, and field applicability to drive continuous improvement., • Bachelors degree in a related field or equivalent experience., • 5+ years of experience in Customer Success, Customer Success Operations, Customer Education, or a related function within a B2B SaaS or enterprise software environment., • Demonstrated experience designing or operationalizing customer journey maps or lifecycle frameworks., • Strong writing, editing, and storytelling skills with the ability to translate technical material into clear, customer-friendly resources., • Experience producing lightweight video or multimedia assets (scripting, recording, basic editing); full production expertise not required., • Experience working with CRMs (Salesforce), CSPs (Totango), or similar platforms., • Ability to manage multiple concurrent projects and stakeholders in a matrixed organization., • Proactive, self-directed working style with a bias toward execution., • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, and credit/drug screening where applicable. Preferred Requirements • Experience building adoption programs, onboarding toolkits, or lifecycle-stage resource libraries for Customer Success teams., • Familiarity with digital/scaled CS motions and creating self-service resources for tech-touch customer segments., • Experience supporting enterprise or complex B2B Customer Success organizations with multi-product portfolios., • Comfort working across departments (Product, Marketing, Sales) without direct authority.

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. About the team The Developer Experience Programs team shapes how engineers at 1Password work, and how engineers work shapes what 1Password ships. We run the programs, measurement, enablement, and cross-functional mechanisms that support developer experience across the software development lifecycle, and we build the feedback loops that help Engineering adopt new capabilities and continuously improve the speed and quality of delivery. The team sits within Engineering Operations and works closely with Platform Engineering, Security, IT, and Finance. Platform Engineering builds and owns the underlying developer tooling, data platforms, and AI workflow systems. DevEx Programs partners with them on the decision, rollout, enablement, and measurement work that help those investments land effectively across Engineering. The role As a Senior Business Program Manager, you will run the programs and mechanisms that turn developer experience signals into program priorities for engineering at 1Password. You will design and own how we measure developer experience and effectiveness, and you’ll translate those findings into clear program decisions, including developer tooling and our impact measurement strategies. The immediate priority is AI-accelerated software delivery, where demand is highest and traditional developer productivity measures are being tested by new tools and ways of working. This role is coming in at a formative stage: the team is new, foundational mechanisms are being stood up, and you’ll have a real opportunity to help shape how 1Password ships software. This IC role is for a strong cross-functional operator who can bring structure to ambiguous decisions, turn signals into clear recommendations, and help partners across Platform Engineering, Security, IT, and Finance move to better, faster program decisions. This is a remote opportunity within Canada and the US. What you will do: * Translate developer experience signals into program priorities. * Synthesize tooling data, measurement outputs, pilot results, and developer feedback into actionable insights. * Bring those insights into portfolio planning, measurement reviews, and roadmap conversations with partner teams. * Turn insights into clear recommendations on where to invest, expand, rationalize, or retire tools and related programs. * Lead the developer experience measurement program. * Own the day-to-day program leadership for 1Password’s developer experience measurement platform: coverage, data quality, reporting cadences, and how signals are used operationally. * Partner with Platform Engineering on metrics platform priorities, instrumentation, and data integrity, while owning program structure, stakeholder alignment, and operating cadence. * Build the operating mechanisms that make developer experience and tooling data useful for decision-making.⁠ * Support investment and portfolio decisions with adoption reporting, usage analysis, and impact-oriented recommendations. * Evolve the measurement model as software delivery changes, especially where traditional signals become less representative of AI-native work. * Run developer tooling evaluation, pilots, and portfolio governance. * Own intake, prioritization, and evaluation workflows for developer tools across the SDLC, with a near-term focus on AI tooling. * Maintain the evaluation frameworks, decision criteria, and review mechanisms used to assess new tools and changes across the portfolio. * Design and run structured pilots with clear hypotheses, baselines, success criteria, and decision points. * Coordinate security review, integration approval, and related governance, including emerging integration patterns such as MCPs. * Partner with IT, Finance, and Procurement on provisioning, licensing, renewals, and cost visibility across the portfolio. What success looks like: * Engineering ships faster and with higher confidence because tooling decisions are streamlined and grounded in clear evaluation frameworks, pilots, and cross-functional input from Platform Engineering, Security, IT, Finance, and Procurement. * The tooling portfolio is actively managed, with clear visibility into what to adopt, expand, rationalize, or retire. * The developer experience measurement program is trusted and regularly used to guide investment and prioritization, with operating mechanisms that leaders and partner teams rely on. * Investment recommendations are backed by a clear mix of adoption data, usage trends, developer feedback, pilot results, and measurement insights. * The measurement model keeps pace with how software delivery is changing, especially around AI-native work. What we are looking for: * 5+ years of experience leading complex cross-functional programs in a technical organization, especially where decisions are shared across multiple stakeholders. * Background in developer experience, developer productivity, engineering effectiveness, internal platform programs, technical program management, or a related function. * Familiarity with AI-accelerated development workflows, and an understanding of the tools, adoption patterns, and measurement challenges that come with them. * Working familiarity with developer productivity and developer experience measurement frameworks (DORA, SPACE, DX Core 4, or similar), and a point of view on where they help and where they fall short. * Ability to design evaluation frameworks, structure pilots, and turn mixed quantitative and qualitative inputs into clear recommendations. * Strong judgment in ambiguous environments. You bring structure to messy inputs, clarify tradeoffs, and help teams move to decisions. * Comfort partnering with engineering teams and technical leaders without needing to be an engineer yourself. * Experience coordinating across partner functions such as Security, IT, Finance, or Procurement. * Strong written and verbal communication, including executive-ready recommendations, pilot readouts, and concise decision-oriented summaries. Nice to have: * Direct experience with AI developer tools such as coding assistants, code review tools, or agent frameworks. * Hands-on experience with developer productivity measurement platforms or dashboards (e.g., DX, Jellyfish, LinearB, or in-house equivalents). * Background in software engineering, engineering management, or technical program management. USA-based roles only: The annual base salary for this role is between $115,000 USD and $161,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $101,000 CAD and $141,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About the Staff Product Manager, Personalization - Foundations at Headspace: We are seeking a Staff Product Manager, Personalization - Foundations to own the centralized member and content data layers, segmentation infrastructure, and the core Machine Learning (ML) services that power all personalization features across the Headspace product. You will be the product leader responsible for defining the long-term vision to create the definitive single source of truth for user data and behavioral modeling, enabling hyper-accurate, real-time decisioning for all customer interactions that powers all Headspace experiences. This role requires a unique blend of product management excellence, deep technical understanding of data and ML platforms, and a strong commitment to delivering personalized and impactful member journeys. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. This role will require strategic leadership, clarity, and curiosity to scale our personalization efforts. What you will do: • Platform Vision & Strategy: Define the long-term vision and strategy for the Personalization Foundations platform, including centralized user/content data, segmentation infrastructure, and core ML services, by owning the product roadmap and collaborating with leadership., • Core Responsibility: Own the centralized user and content data layers, segmentation infrastructure, and the core Machine Learning (ML) services that power all personalization features across the product., • Key Workstream Leadership: Lead the product strategy and execution for key workstreams, including Customer/Content Embeddings, Real-Time Event Processing, Segmentation Tooling, P13N Model Deployment & A/B Testing, Data Governance & Personalization Privacy, and Content Type Balance., • Execution & Delivery: Lead the entire product lifecycle for core platform capabilities, from ideation and specification through development, launch, and iteration, ensuring high quality and timely delivery., • Technical Product Ownership: Work closely with Engineering, Science, and Product Design to define and prioritize requirements for the data and ML platform, APIs, and services that enable scalable personalization across Headspace’s Member Experiences., • Cross-Functional Alignment: Partner cross-functionally with consuming Product teams, Engineering, Data Science, and Legal to ensure alignment and successful execution of foundation initiatives., • Analysis & Reporting: Establish clear metrics for platform success (e.g., data quality, model latency, feature adoption, P13N-driven LTV engagement) and rigorously track and report on performance., • Team Oversight & Mentorship: Provide technical and product oversight for complex projects and actively mentor junior members of the product organization on best practices for platform and data products. What you will bring: Required Skills: • 6+ years of experience in Product Management, with at least 2+ years on data platforms, Machine Learning (ML) infrastructure, or consumer/content personalization services., • Proven track record of defining and launching successful platform products that serve as internal services for other product teams., • Exceptional strategic thinking and analytical skills, capable of translating complex data and ML problems into clear product roadmaps and specifications., • Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels, both internally and externally., • Experience working closely with ML Engineering and Data Science teams on high-scale, real-time data and ML systems. Preferred Skills: • Experience in the digital health, wellness, or consumer subscription (D2C/B2C) sectors., • A passion for mindfulness, mental health, and the mission of Headspace., • Prior experience scaling a data platform in a high-growth environment. Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $140,400 - $224,250 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see:

As Marqeta's Product Manager for Business Systems, you'll lead the vision and development of our Salesforce platform, working closely with teams across Sales, Legal, Risk, Compliance, and Customer Support. You'll create a roadmap that streamlines processes, boosts productivity, and takes advantage of AI-powered features to make life easier for both our internal teams and customers. You'll also evaluate solutions both within and outside Salesforce, while partnering with our data teams to keep everything organized and accurate. We're looking for someone who loves working with people at all levels and can translate complex technical concepts into simple terms. You'll balance day-to-day maintenance with exciting new projects, keep our documentation up to date, and work with engineers to implement smart solutions using agile practices. Your work will have real impact—improving customer experiences, supporting company-wide goals, and helping our teams work more efficiently. We work ___. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review ___. The Impact You’ll Have • Contribute to the development and execute key features on the Business Systems Roadmap in partnership with EM and other Product Managers., • Innovate, automate and define scalable solutions with a focus on exceptional external customer experience, internal user experience and data integrity, • Collaborate with the Salesforce engineering team to write detailed user stories and functional requirements., • Partner with internal operations teams (GTM, Risk, Finance, Risk and Cardholder support) to ensure systems are compliant, • Participate in daily standups and perform stakeholder demos Who You Are • 3+ years of product management experience, with demonstrated ability to own product vision, build strategic roadmaps, and drive execution from concept to delivery, • Hands-on experience with Salesforce Service Cloud and Community Portals, including strong working knowledge of Salesforce objects, data models, relationships, and configuration best practices, • Proven track record managing complex, multi-phase projects in Agile/Scrum environments, with ability to balance competing priorities and deliver iterative value, • Experience designing and implementing integrations between Salesforce and other SaaS platforms, understanding API connections, data flows, and system dependencies, • Strong technical documentation and knowledge management skills, with ability to create and maintain clear documentation for stakeholders at all technical levels, • Excellent communication skills with ability to translate business requirements into technical solutions and explain complex concepts in simple, accessible terms Nice-To-Haves • Salesforce Administrator Certification, • Salesforce Service or Sales Cloud Consultant Certification, • Salesforce integrations experience Your Manager • Faraz Fazel - Lead Product Manager Typical Process • Application Submission, • Recruiter phone call, • Hiring manager video call, • Virtual “Onsite” consisting of 4, 45 min calls, • Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $80,900 - $101,100, • Premium: $87,500 - $121,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 34,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!). • Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapists to better solve the problems they’re facing., • Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration, • Everything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind., • Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes., • Languages: Python 3, TypeScript, • Libraries: FastAPI, SQLAlchemy, React, • Datastores: Postgres, Redis, • Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka, • Monitoring: Datadog, PagerDuty, • Version control: Github There is a lot that we're building at Headway, but here are a few projects to give you an idea of the problems we're tackling. • Grow our network of therapists: Investing in ways to help therapists find and sign up for Headway including referral programs, SEO optimization, and more, • Therapist onboarding: Building products and tooling to make it easy to get credentialed as in network with insurance companies in record time, • Therapist practice management system: Building a best-in-class platform for Headway therapists to manage their patients, appointments, payments, and more., • Patient search and matching: Transforming the therapist search experience and becoming the trusted guide for patients to find the right therapist. We’re looking for experienced engineers who have the ability to deal with ambiguity and learn new technologies and systems. Below are some additional experiences we think help engineers succeed at Headway. • You have experience working across the stack on modern web applications, • Strong understanding of at least one programming language and comfortability with others, • Shaped work to achieve company and team goals, • Flexed into new technical and non-technical areas as projects require, • Committed team member supporting the growth of those around them, • Designed software architecture at the systems-level, • Led shaping of technical requirements, roadmaps, and strategy, • Led and mentored teams of engineers, • Evaluated new technologies and build vs. buy decisions, • Recruited, interviewed, and on-boarded engineers After you apply to Headway, here are some details of what to expect during the interview process. Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background. First round: You'll meet with an engineer on the team to do some live coding and learn more about the engineering team. Second round: You'll meet with an engineering manager to discuss your previous experience and cover technical and non technical points. Final rounds: You’ll meet several more team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway. References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members! Compensation and Benefits: Salary information is based on a single salary target per role: • The starting salary for entry-level career engineers is $140,000 and increases to $170,000 and $200,000 based on industry tenure and experience. Benefits offered include: • Equity Compensation, • Medical, Dental, and Vision coverage, • HSA / FSA, • 401K, • Work-from-Home Stipend, • Therapy Reimbursement, • 16-week parental leave for eligible employees, • Carrot Fertility annual reimbursement and membership, • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st, • Flexible PTO, • Employee Assistance Program (EAP), • Training and professional development #LI-BM1 We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact ___ Headway employees work remotely across the US, with the option to work from offices in New York City and San Francisco. Headway participates in E-Verify. To learn more, click ___

We are looking for a full-time School Experience Manager to take on ownership of a portfolio of ManageBac+ clients in the Americas using our products and solutions. Focused on supporting schools throughout the Americas, this position is critical to the maintenance and growth of our existing client base and is often the face of the company. We seek personable and professional School Experience Managers willing to be creative and think outside the box while aligning their work with broader team and company goals. The right candidate will be a self-starter with K-12/ed tech knowledge who can stay focused on their priorities while working within a highly collaborative team to ensure we provide the best possible client service. The responsibilities of a School's Experience Manager (SEM) include: Relationship Building • Manage healthy and robust relationships through regular engagement and communication with the portfolio; this includes onsite visits to schools and attending conferences (10% travel), • Creatively use tools to maximize meaningful communication and client interface, • Partner with regional leads to identify further opportunities to serve client needs through regional events, building digital communities, and more, • Leverage other teams (Support, Implementation, PD, etc) to serve client needs, • Track and understand the health of clients within the portfolio, • Identify at-risk situations and partner with the Regional Lead or Director to address these, • Identify and deploy micro-campaigns, • Discover/prospect for cross-sell/upsell opportunities that can be passed along as referrals to the Sales team, • Strong understanding of IB program structures and requirements (PYP, MYP, DP, CP), including core components, assessment models, subject groups, and key coordinator workflows (e.g., unit planning, projects, CAS, EE, TOK, and IBIS processes)., • Balances team and individual responsibilities; supports everyone’s efforts to succeed., • Proficiency and/or willingness to learn common business and communication technologies (i.e., SalesForce, HubSpot, Zoom, Skype, Slack, etc.)., • Experience using ManageBac+ preferred, but not required., • $60,000 - $65,000 annual salary*, • PTO for vacation (16 days, increasing with tenure), sick (10), holidays (12) and other life events, • Medical, dental, vision, life and disability insurances, • Monthly health and wellness allowance, • Home internet allowance, • 401(k) & Roth Retirement Plans, Faria offers a 3% match up to 6% of employee invested funds, • Company AT&T wireless plan, • Professional development activities & budget, • Various employee recognition programs and company sponsored social events Career development and other business needs occasionally present themselves, even for non-traveling roles, therefore, we ask all Faria Education Group employees to maintain a valid passport. Full training will be provided during induction and further training will be given throughout the duration of your employment, in order to assist in advancing your career with Faria Education Group. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex. Faria is a global company that offers primarily remote work with the option to access a coworking space if desired. While we have a hub in Portland, Oregon, currently we also support hiring of full-time employees in 12 states: Delaware, Florida, Georgia, Illinois, Indiana, Maryland, Michigan, New Jersey, North Carolina, Ohio, Pennsylvania, and Texas. ___At Faria Education Group, we are dedicated to reaching every learner and inspiring every educator. As the trusted partner of over 10,000 schools and 4 million students in 155 countries, we lead the way in international education systems and services. We offer an integrated suite that supports all aspects of curriculum management, teaching and learning, admissions, and school-to-home communications. With an unwavering commitment to innovation, our technology is designed with rigorous standards for data protection and security, ensuring first-class training and support for modern international schools. Through our innovative online courses and revision programs, we provide comprehensive educational experiences. Our offerings include the IB Diploma and Cambridge online courses, bringing high-quality education to schools and homes worldwide. Join us in our commitment to transforming education and empowering communities globally. Explore our services, including ManageBac, OpenApply, Atlas, SchoolsBuddy, Pamoja, Wolsey Hall, and Oxford Study Courses.

Description Sprout Social is looking to hire a Lead International Accountant for the Finance team. Why join Sprout’s Finance team? As a member of Sprout’s finance team, you’ll help better position Sprout for future growth while maintaining compliance and integrity at the highest level. No matter your role, everyone on the team has the opportunity to be a part of creating best-in-class processes and practices that can scale with the organization. Our team is unique because we value transparency and direct ownership of responsibilities - meaning, you’ll always have our trust to help contribute to our overall goals and success as a department and organization. What you’ll do Sprout Social’s Finance team isn’t your typical month-end close type of department. We’re building out financial systems to support every business production, so our Lead Accountant gets a granular view and understanding of how a business scales from the ground up. Although we might live in spreadsheets and provide financial information to the business, that’s only the tip of the iceberg. The knowledge to gain is vast, as is the potential of our organization to continue growing. Doing our jobs effectively means we approach each interaction with confidence, each process with diligence, and our customers with care. • You will own the overall international accounting processes, including compliance. This includes providing advanced expertise and ensuring the accurate and timely completion of financial statements for our 7 international subsidiaries, • You will work closely with tax, payroll, legal, and other accounting teams to ensure we meet all of our deadlines and obligations. You will function as a project manager in cases when there is a need for these various teams to collaborate on compliance deliverables., • You will oversee five international audits from beginning to end, working in conjunction with our third-party partners, • You will own the relationship with our third party services providers who assist with local filings and compliance., • You will drive process improvements to ensure we are operating efficiently and create new processes to accommodate our always-changing and quickly growing business., • You will review the work of other team members and provide coaching and feedback as needed, • You will be the go-to person for international accounting and tangent processes. What you’ll bring Since this role is about raising the bar, we’re looking for someone with experience in Finance/Accounting within a high-growth technical company (tools, best practices (US GAAP), relevant laws and regulations, etc.) and a strategic lens (connecting day-to-day work (account reconciliations, journal entries, etc.) with bigger-picture organizational objectives. The businesses we serve rely on Sprout to create stronger relationships through social media. If you’re looking to grow your accounting skills with a best-in-class team who is supporting global expansion, we’d love to talk to you! The minimum qualifications for this role include: • Bachelor’s Degree in Accounting/Finance or equivalent business degree, • 6+ years of experience in Accounting or Audit, including 2+ years of experience in International accounting, • Proven ability to handle multiple projects simultaneously and thrive in a fast-paced environment Preferred qualifications for this role include: • Experience managing relationships and compliance with a third-party accounting-service provider, • Hands-on experience with accounting tools like NetSuite, Excel How you’ll grow Within 1 month, you’ll plant your roots, including: • Experience Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers, • Make a plan with your manager to set initial priorities, align on expectations for your role, plant goalposts for your career, and learn about Sprout’s approach to scaling key business operations to support a high-growth NASDAQ publicly traded company Within 3 months, you’ll start hitting your stride by: • Be proficient in using Sprout’s accounting system (NetSuite), record journal entries, record intercompany transactions, retrieve data needed to review transactions and financial reporting, • Have a solid understanding of the activity that exists in Sprout’s foreign subsidiaries, • Manage all communication with third party services providers, • Build connections with members from other teams, including tax, legal, and payroll, • Assist with ad hoc reporting and special projects as needed Within 6 months, you’ll be making a clear impact through: • Maintain and improve SOX compliance for accounting functions, including participating in in SOX documentation and testing, • Oversee international audit processes, • Have your first performance conversation with your manager, where you’ll discuss your accomplishments in your role and work together to build goals for your professional growth Within 12 months, you’ll make this role your own by: • Continuously evaluate and strengthen internal processes and relationships as they relate to international accounting, • Surprise us! Use your unique ideas and abilities to change your team in beneficial ways that we haven’t even considered yet. Of course, what is outlined above is the ideal timeline, but things may shift based on business needs, and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents., • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources., • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)., • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind., • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year., • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family., • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being., • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet., • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations., • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $109,100 - $150,040 USD annually, • Zone 2 (All other US states): $99,200 - $136,400 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers "Flexible Paid Time Off" and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. The Data Product Manager – Curation is responsible for designing and managing curated data products that power reporting, analytics, and emerging advanced analytics use cases across RSI like Machine Learning. This role focuses on building trusted, well-modeled, and well-documented data layers that translate raw source data into reusable, business-aligned datasets. The position partners closely with analytics and analyst teams as well as data and analytics engineering to improve data consistency, usability, and self-service adoption. While machine learning and advanced analytics are longer-term areas of evolution, this role lays the semantic and structural foundation to support them in the future. This role is critical to closing the gap between ingestion and insight and strengthening RSI’s enterprise data maturity. What You'll Do: • Design and manage curated data products composed of fact and dimension tables optimized for reporting, analytics, and downstream analytical use cases., • Develop and maintain semantic and subject-area data models that support analytics self-service and consistent business definitions., • Partner with analytics and BI teams to understand reporting needs and translate them into scalable, reusable curated datasets., • Lead schema design, join logic, and standardization efforts to improve trust, consistency, and cross-domain usability of data., • Collaborate with data engineering teams on data transformations, modeling standards, and performance optimization., • Support future advanced analytics and ML use cases by ensuring curated datasets are well-structured, well-documented, and extensible., • Establish governance standards for curated datasets, including documentation, lineage, naming conventions, and data quality monitoring., • Track adoption and usage of curated data products, incorporating stakeholder feedback to iteratively improve models and definitions. What You'll Bring: • Bachelor’s degree in Information Systems, Data Science, Computer Science, or a related field, preferred, or equivalent experience., • 5+ years in data product, analytics infrastructure, or data modeling roles., • Stakeholder Management: 5+ years partnering with BI, analytics, and business stakeholders to gather requirements and deliver trusted data products., • Analytics & Product Thinking: Strong understanding of how curated data enables reporting, self-service analytics, and consistent decision-making., • Data Modeling: 3–5 years designing dimensional models, schemas, and semantic layers for analytics or reporting use cases., • ML Awareness (Foundational): General familiarity with how curated data may support future ML or advanced analytics use cases (e.g., feature readiness, aggregation strategies), without expectation of hands-on model development., • Technical Proficiency: Advanced SQL skills and hands-on experience working with data marts, transformations, and analytical datasets., • Documentation & Governance: Experience maintaining semantic definitions, data catalogs, and quality standards to ensure data is discoverable, explainable, and trustworthy. Location Eligibility (for nationwide roles): Open to candidates across the U.S. Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting. Benefits: • Discretionary annual company bonus (Eligibility Varies by Role), • 401(k) plan with 100% company match on the first 4%, • Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance, • Paid Time Off (Eligibility Varies by Role), • Employee Assistance Program (EAP) Pay Range $100,000 - $140,000 USD What Makes Us Great: • Comprehensive compensation, • Work-life balance initiatives, • Autonomy – we embrace personal freedom and responsibility, • Creativity – we are open to new ideas of how we can be better, • Growth – we want you to develop personally as well as professionally, • Top-notch professionals who are passionate about what they do, • People-oriented environment and supportive atmosphere As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth. Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability. Be at the forefront of this ground-breaking industry! Apply now!