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Token Metrics is looking for an intern to join our Product Management team. The Product Manager intern will be responsible for improving customer experiences, generating new product ideas, outlining detailed product strategies, executing and overseeing technical development of products end-to-end. The Product Manager intern will need to manage diverse teams spanning engineering and marketing, requiring both a strong technical background and excellent interpersonal skills. The duration of the Token Metrics internship program is 3 months. It is an evaluative unpaid internship with the possibility of return offers, depending on the company's needs. \n Responsibilities • Leading technical engineering teams, • Should have a strong technical background with skills like react, ___, JavaScript etc., • Gather and Validate the requirements., • Running Daily Scrum meetings and working in Agile environment., • Outlining a detailed product strategy., • Managing teams both onsite and offshore., • Managing product road maps and releases., • Understanding product selling points., • Identifying and filling product gaps., • Generating new product ideas., • Working with PR and marketing teams to manage product launches., • Acting as a product evangelist and representing the company at public events. Requirements • Degree in Computer Science, Engineering, or a related field., • Previous strong experience in a product development., • Proven product development ability., • Strong Technical background with experience in software development or web technologies., • Attention to detail and good problem-solving skills., • Excellent interpersonal skills., • Good written and verbal communication., • Exceptional leadership skills. \n About Token Metrics Token Metrics helps crypto investors build profitable portfolios using artificial intelligence based crypto indices, rankings, and price predictions. Token Metrics has a diverse set of customers, from retail investors and traders to crypto fund managers, in more than 50 countries.

___ makes cryptocurrency portfolio tracking and tax compliance simple. CoinTracker enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. We are a globally distributed team on a mission to enable everyone in the world to use crypto with peace of mind. ___ about our mission, culture, and hiring process. * 🛠️ Building foundational tools in the cryptocurrency space * 📄 Over 1M tax forms generated * 💲 $80B+ in cryptocurrency is tracked on CoinTracker (~over 5% of the entire crypto market) * 🤝 Partnered with Coinbase, H&R Block, Intuit TurboTax, MetaMask, OpenSea, Phantom, Solana, and Uniswap * 🗺️ Founders: ___ previously built TextNow (200M downloads), ___ was previously a product manager at Google & Google[x] * 💼 $100M+ venture capital raised from Accel, General Catalyst, Y Combinator, Initialized Capital, Coinbase Ventures, Kraken Ventures, Intuit Ventures, 776 Ventures, ___, ___, ___, ___, ___ * 🌴 Awesome ___ Ensure the accuracy of CoinTracker's tax engine and blog posts. * Tax calculations are 99.9% accurate. * 100+ tax articles reviewed from tax SME POV. * Audit CoinTracker tax engine and identify bugs. * Write and/or review technical tax articles. * An active US-based CPA and/or a tax attorney * 5+ years experience in preparing and reviewing individual tax returns * Impact: Demonstrated ability to drive business impact * Mission alignment: Hungry and motivated about making progress towards our mission of Enabling everyone in the world to use crypto with peace of mind * Trust: Say what you believe. Do what you say * Communication: Able to clearly talk about the details and also zoom out to the bigger picture * Tax fundamentals * Knowledge about relevant code sections, regulations, guidance, and court cases related to crypto taxes * Ability to properly do tax research and evaluate tax positions for ambiguous transactions * Know the mechanics of filing individual and business tax returns * Up-to-date knowledge about what’s happening in the crypto industry and how it’s impacting taxpayers and CoinTracker’s business (e.g. broker regs) * Crypto savvy * Cryptocurrency user * Understands transactions beyond simple buying & selling (mining, staking, lending, DeFi & NFTs) The starting salary for this position is between $130,000 - $160,000. The actual compensation offered will be based on a variety of job-related factors including relevant skills, education, and experience. This position also includes equity in CoinTracker and benefits like medical, dental, vision, 401(k), life insurance, and PTO.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are continuing to grow our leadership team, and currently are hiring an Engineering Manager for our Usage-Based Billing team. The Usage-Based Billing Team is a brand new sub-team of the larger Billing and Payments organization at 1Password. This team of frontend and backend developers will build the platform required for 1Password to monetize our multi-product offerings while ensuring a transparent and reliable billing experience for our customers. You will be responsible for tactical execution by the team, helping to coordinate activities such as cycle planning, design reviews, and project planning. You will also be responsible for hiring and coaching world-class talent for your team. An ever-increasing number of individuals, families, and businesses are using 1Password every day, and 1Password needs to scale accordingly. Come help us make it easier than ever for those people to get started! This is a remote opportunity within Canada and the US. What we're looking for: * At least 3 years experience in a role where you were responsible for managing a team of software engineers and everything that comes with it. * Manage and grow a high-performing, inclusive team by coaching engineers and developing future leaders. Foster an environment of innovation, collaboration, and career growth through regular feedback and performance management. * The ability to create and maintain a positive, healthy team environment in which everyone is supported, encouraged, and meaningfully challenged to do great work. You motivate and inspire others. * You take ownership of your team’s outcomes and feel confident making decisions in ambiguous situations while empowering others to do the same. You remain calm under pressure, make informed decisions with limited data, and support your team through uncertainty. * Contribute to cross-team and departmental initiatives that support broader engineering strategy and continuous improvement. * You have significant hands-on development experience and have engineered your way out of many complex, unscoped problems. Having lived the life of a senior developer before, you leverage your own experience to coach and train up the developers on your team. * You are willing to engage directly with technical challenges when needed and lead by example. * Provide technical leadership to developers both in your team and across the engineering organization. * You have successfully coordinated and delivered large-scale projects before that touched multiple areas of the business, product, or underlying architecture. * Scope, plan, and drive execution of initiatives with your team. Ensure accountability to goals, timelines, and quality standards, proactively removing blockers along the way. * Ensure your team is accountable to goals and timelines, proactively resolving blockers and aligning execution with scope and quality. * Cascade relevant updates and priorities to stakeholders and collaborating teams, ensuring transparency and alignment on roadmaps and progress. What you can expect: * Hire and manage engineers of varied levels, ranging from junior to staff. Foster an environment of innovation, execution, and collaboration. * Work to scope and plan key deliverables for projects and initiatives with the team, effectively partnering with cross-functional stakeholders across the business to build and refine the team’s roadmap. * Drive execution with an emphasis on iterations and deliverables, quality, velocity, and communication. * Provide technical leadership to developers both in your team and across the engineering organization. * Grow a team of strong engineers to create an inclusive workplace. * Continue scaling a highly specialized engineering team by working with a team of Engineering Managers to continuously refine hiring, onboarding, and development processes. Bonus points for: * Experience managing remote and distributed teams * User experience/design background * Experience in Billing & Payments USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

“Mineralys Therapeutics is a clinical-stage biopharmaceutical company focused on developing medicines to target hypertension and related comorbidities such as chronic kidney disease (CKD), obstructive sleep apnea (OSA) and other diseases driven by dysregulated aldosterone. Its initial product candidate, lorundrostat, is a proprietary, orally administered, highly selective aldosterone synthase inhibitor. Mineralys is headquartered in Radnor, Pennsylvania. For more information, please visit ___. Follow Mineralys on LinkedIn, Twitter and Bluesky” Mineralys is a fully remote company. The Director of Accounting is a key leadership role within the growing Finance organization, responsible for overseeing the general ledger. This role will lead the build‑out and ongoing optimization of our accounting infrastructure to support commercial product launch, revenue recognition under ASC 606, inventory and cost of goods sold (COGS) accounting, and gross‑to‑net (GTN) processes. The ideal candidate brings deep public company and commercial‑stage experience in life sciences, strong technical accounting expertise, and a proven track record of leading high‑performing teams in a SOX‑compliant environment. This remote position is based in Colorado, with regular bi-monthly, in person meetings with the Finance team in the Boulder region. Principal Responsibilities • Lead the overall accounting function, including general ledger, accounts payable, payroll accounting, revenue, inventory/COGS, fixed assets, and equity compensation., • Own the monthly, quarterly, and annual close processes, ensuring accurate and timely preparation of financial statements in accordance with U.S. GAAP and company policies., • Establish and oversee commercial accounting processes for product revenue, including contract review, revenue recognition under ASC 606, and accounting for variable consideration and gross‑to‑net deductions (e.g., chargebacks, rebates, copay assistance, returns)., • Design and implement inventory and COGS accounting processes to support commercial manufacturing, distribution, and supply chain activities in partnership with Technical Operations and Supply Chain teams., • Lead the development, documentation, and maintenance of robust accounting policies, procedures, and internal controls, ensuring SOX compliance and scalability as the company grows., • Support external financial reporting processes in partnership with SEC reporting resources, including support for 10‑Q/10‑K filings, earnings materials, and other regulatory or lender reporting, as applicable., • Serve as primary point of contact for external auditors on all accounting and internal control matters, managing audit requests and driving issue resolution., • Evaluate complex and non‑routine transactions (e.g., collaborations, licensing, debt, equity, business combinations, stock‑based compensation) and prepare or review technical accounting analyses and memos., • Drive continuous improvement and automation across accounting operations, including optimal use of ERP and related systems (e.g., NetSuite, FloQast, Tipalti, payroll platforms) to improve efficiency, accuracy, and visibility., • Build, lead, and develop a high‑performing accounting team, providing coaching, clear objectives, and career development opportunities. Skills and Attributes 1. Deep technical knowledge of U.S. GAAP, including ASC 606 (Revenue from Contracts with Customers), ASC 842 (Leases), and accounting for inventory, equity compensation, and complex arrangements., 2. Significant experience in a commercial‑stage biopharmaceutical, biotech, or life sciences company with responsibility for product revenue and gross‑to‑net accounting., 3. Proven track record building and leading high‑performing accounting teams in a fast‑paced, high‑growth, public company environment., 4. Strong understanding of SOX requirements and experience designing, implementing, and maintaining internal controls over financial reporting., 5. Hands‑on, detail‑oriented, and process‑minded with a continuous improvement mindset., 6. Excellent analytical, problem‑solving, and decision‑making skills, with the ability to navigate complex and ambiguous issues., 7. Effective communicator with the ability to convey complex accounting matters to non‑finance stakeholders., 8. High degree of integrity, sound judgment, and commitment to ethical business practices and compliance., 9. Proficiency with ERP and financial systems (ideally NetSuite) and close‑management or automation tools such as FloQast, as well as AP and procurement solutions such as Tipalti. Supervisory Responsibility This role has direct supervisory responsibility for accounting staff and managers, including general ledger, accounting operations, and other functional leads as the team scales. Travel This position requires up to 10 % travel. Frequently travel is outside the local area and overnight. Education and Experience • Bachelor’s degree in Accounting or Finance is required; CPA strongly preferred. Advanced degree is a plus., • 12+ years of progressive accounting experience, including significant leadership responsibility at the Senior Manager or Director level in a public company environment., • Prior experience in the biopharmaceutical, biotech, or broader life sciences industry is strongly preferred., • Demonstrated experience supporting or leading accounting for commercial product launches, including revenue recognition and gross‑to‑net accounting., • Strong background in managing audits and working with external auditors, including Big 4 or large regional firms., • Experience implementing or optimizing ERP and related finance systems (e.g., NetSuite, FloQast, Tipalti, payroll platforms)., • Proven success in building and scaling accounting processes and teams in a high‑growth, SOX‑compliant environment. This position is eligible for standard Company benefits including medical, dental, vision, time off and 401K, as well as participating in Mineralys incentive plans are contingent on achievement of personal and company performance. Actual compensation may vary from posted hiring range based on geographic location, work experience, education, and/or skill level. US Salary Range: $175,000 - $195,000 #LI-Remote

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are seeking a Staff Developer on our Growth Team, focused on building net-new self-serve experiences, evolving the underlying systems and integrations that power Product Growth, and driving rapid experimentation and feedback loops across our expanding B2B product suites. You’ll serve as the technical DRI for new growth capabilities, owning architectural decisions and ensuring cohesive execution across teams. This is a remote opportunity within Canada and the US. What we're looking for: * 8+ years of professional software development experience in a production SaaS environment. * Hands-on experience building and evolving experimentation platforms (feature flagging systems, A/B frameworks, event pipelines, analytics integrations). * Proven ability to design scalable instrumentation strategies and ensure high data integrity across complex product surfaces. * Experience leading cross-team technical initiatives that span frontend, backend, and data systems. * Proficiency in Go. * Demonstrated ability to lead cross-team technical initiatives and influence engineering direction beyond your immediate team. * Excellent written and verbal communication skills, with the ability to align engineering, product, and data stakeholders around complex technical decisions. What you can expect: * Play a foundational role in shaping how Product Growth operates across 1Password’s enterprise offerings. * Identify and drive platform-level improvements that enable consistent experimentation capabilities across multiple product surfaces. * Partner with product, design, and data leaders to ensure experiments are technically sound and strategically aligned. * Establish guardrails and best practices to ensure experimentation velocity does not compromise performance, reliability, security, or data integrity. * Mentor engineers and contribute to leveling up experimentation fluency across the organization. * Influence roadmap decisions by grounding strategy in technical constraints and opportunity analysis. * Maintain hands-on involvement in implementation work where architectural depth is required. Bonus points for: * Experience scaling product-led growth in a B2B SaaS organization. * Experience designing experimentation systems in compliance or security-sensitive environments. * Familiarity with analytics platforms (e.g., Amplitude, Looker, Qualtrics). USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. This is a remote position that must be based in EST or CST. The Senior Customer Success Manager role will play a critical part in the exciting growth trajectory of Tines. As an automation platform, the more the customer automates, the more value they achieve and deliver to their business. Your role will be to drive strategic success planning and engagement across an assigned set of Tines’ enterprise accounts. You will foster champions in these accounts and will support and empower your customers across the customer journey - from onboarding to ongoing adoption, through expansion and renewal. Success in this role will entail developing an understanding the customer’s current state (teams, processes, tools, current usage of Tines), their strategic initiatives, and aligning with executive and key stakeholder goals & priorities. You will be able to effectively orchestrate across both customer and internal teams to bring to bear internal resources (Customer Success Engineers, Sales, Product, CS Leadership, etc) to tailor messaging and recommendations to the customer’s specific needs and to identify future-state opportunities for automation, additional feature usage, or recommend maturity of process within the customer’s organization. You will develop Success Plans to help customers drive an automation plan and roadmap, and you will partner closely with Sales teams to deliver customer Executive Business Reviews and QBR’s. Alongside expansion within existing teams, you will play a crucial part in our strategy to expand outside of security teams into other functions where automation potential exists, such as: IT, HR, Product/Engineering & Operations ) - helping to identify these opportunities and gain trust and stakeholder mindshare to extend the footprint and deepen the partnership with Tines. You will become a trusted advisor and subject matter expert on the Tines product, helping to build customer advocacy. At the same time, you will provide feedback to our Product and Engineering teams, helping us shape the future of the product. This role partners closely with Sales, Professional Services, Product teams, Customer Success Engineers, and other internal teams in pursuit of driving deeper partnerships and successful customer outcomes in these accounts. What you will be doing: • Effectively aligning with customer stakeholders in Tines’ higher-spend and more strategic/enterprise set of accounts accounts to ensure stakeholder alignment and value is being delivered along the customer journey - from onboarding through renewal, • In conjunction with a Customer Success Engineer (technical resource), orchestrating a first-class onboarding experience to ensure customer use cases are delivered in the specified timeline and customer users have the knowledge and skills they need to build and automate in the platform, • Reviewing account dashboards, metrics, log-ins, and use cases to determine the health of the customer, • Identifying issues that impact customers and/or challenges in the business and is able to provide thought leadership in finding a customer solution, and to provide recommendations to streamline existing process through automation, • Coordinating onboarding and business reviews to evaluate and review performance, align with customer priorities, drive a automation plan/roadmap, and locate new opportunities to promote usage & expansion within existing and new teams, • Partnering with internal teams to build success plans and account plans, align customer needs with use cases to increase platform usage/adoption/features, and present outcomes to executive stakeholders: VP / C-Suite level alignment, • Proactively identifying risks to the customer achieving their stated goals, and working with the CSE / PM teams and CS leadership to develop and drive a comprehensive risk mitigation plan, • Developing and driving a renewal plan and delivering a strategic message to customer users/analysts, management, and the C-Suite on the value of Tines and strategic recommendations for the account, • Translating technical customer needs to internal technical teams and delivering feedback to the Product team on new feature requests and enhancements to shape and improve the platform What you bring with you: • 8 or more years of experience in a technical account management, customer success, or post-sales role at a technology company., • Experience with a SaaS solutions offering for technical teams (cybersecurity, DevOps, IT, other), • Experience asking questions to uncover problems, locate new opportunities, and translate technical requirements to internal teams and partners., • Knowledge of how to solve complex problems by utilizing internal resources and when to engage management or leadership. Target Annual Earnings (salary + commission): $150-170K Applicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-SW1 #LI-Remote At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us ___. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.

Public Trust Eligibility Required About Aretum Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront. Job Summary Aretum is seeking a Software Team Manager to join our team supporting a large-scale federal technology modernization program. As a Software Team Manager, you will be embedded full time within a single Agile scrum team alongside the team's Scrum Master, serving as the technical lead for the team's developers, frontend engineers, and testers. You will work directly with the team's federal Product Owner and Business Analysts to translate functional requirements into well-formed technical work, lead day-to-day technical decisions within the team's scope, drive code quality and Definition of Done across the team, and coordinate with the program's Solutions Architect on architecture-level questions. You will partner with the Scrum Master on detailed roadmap planning, resource allocation, and milestone reprioritization. You will support change management coordination through the federal change advisory process and participate in security controls review for the components your team owns. This is a hands-on technical leadership role, not a pure management role; you will spend time in code, in design discussions, in peer reviews, and in production support alongside the team you lead. Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements. Responsibilities • Serve as the technical lead for a single Agile scrum team, providing day-to-day technical direction to the team's developers, frontend engineers, and testers, • Provide technical knowledge and analysis of the team's applications and operational environment, including high-level functional systems analysis, design, integration, and implementation advice on moderately complex problems, • Translate functional requirements and design specifications received from the federal Product Owner and Business Analysts into well-formed technical work, ensuring stories are technically sound before they enter sprint commitment, • Make day-to-day architectural decisions within the team's scope, escalating to the Solutions Architect and Cloud Architect for cross-team or program-wide architectural questions, • Drive code quality on the team by establishing and enforcing peer code review discipline, ensuring no merge request is approved without review by a peer developer, • Own the team's Definition of Done, ensuring it covers code review, testing, security scans, accessibility validation, and documentation, and ensuring the team consistently meets it, • Maintain test code coverage standards on the team's codebase (target minimum 90 percent with branch coverage enabled), and SonarQube quality gate compliance for Bugs, Code Smells, and Vulnerabilities, • Support GitLab CI/CD pipelines for the team's services, including build, test, scan, and deployment stages, and ensure the team's deployments are fully automated, • Partner with the team's Scrum Master and Business Analyst on detailed roadmap maintenance for the team's Epic area, providing technical level-of-effort estimates, resource allocation input, and milestone reprioritization recommendations, • Participate fully in SAFe Agile ceremonies (Sprint Planning, Daily Standup, Sprint Review, Retrospective, and Backlog Refinement), bringing the technical perspective to estimation, dependency identification, and acceptance discussions, • Support Program Increment (PI) Planning preparation by ensuring features are technically ready, dependencies are flagged, and effort estimates are realistic, • Support change management documentation and coordination through the federal change advisory process (typically a ServiceNow-based workflow), working with the federal Project Manager to ensure release approvals are in place in advance of each release, • Attend change advisory meetings as requested to provide technical details supporting release approvals, • Work with the Solutions Architect and federal security team to review security controls applicable to the team's components, identify areas where waivers or exceptions may be required, and support the federal Plan of Action and Milestones (POAM) remediation process, • Lead remediation of security vulnerabilities identified through routine security scanning within required timeframes (30 calendar days for High-Priority, 180 calendar days for Medium-Priority), coordinating fixes across the team, • Support Tier-2 and Tier-3 production issue resolution for components owned by the team, leading triage discussions, coordinating fixes, and verifying resolution, • Coordinate with Triage Engineers, the Solutions Architect, and federal Product Management on production issues that affect the team's components, contributing to root cause analysis and preventive improvements, • Support security architecture documentation for the team's components in support of Authority to Operate (ATO) maintenance, in coordination with the federal Information System Security Officer (ISSO) and the Solutions Architect, • Ensure technical documentation for the team's services (APIs, data models, deployment operations, runbooks) is current and accessible in the program's collaboration tools, • Mentor team developers through pairing, design review, and constructive code review, helping the team grow technically and supporting onboarding of new team members, • Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field (or 3 years of additional experience), • Minimum 2 years of professional software engineering experience, • Demonstrated experience as a technical lead or senior developer on an Agile scrum team, including providing technical direction to other developers and owning code quality, • Hands-on experience developing production backend or full-stack web applications in Java and/or Python, • Hands-on experience with PostgreSQL, including schema design and SQL tuning, • Working experience with Elasticsearch or OpenSearch for search indexing, • Hands-on experience with containerized microservices in AWS (Elastic Container Service, RDS, S3, SNS, SQS, and related services), • Working experience with GitLab (or equivalent) source control and CI/CD pipelines, including build, test, scan, and deployment stages, • Working experience with Terraform for infrastructure-as-code, • Demonstrated experience leading code review and enforcing engineering standards on a team, • Experience translating functional requirements into well-formed technical work, including breaking down complex stories, identifying dependencies, and providing level-of-effort estimates, • Experience working in Agile/Scrum environments, including active participation in sprint ceremonies and backlog refinement, • Experience leading technical aspects of production incident response and Tier-2/Tier-3 production support, • Excellent written and verbal communication skills, with the ability to explain technical tradeoffs to developers, product owners, and government stakeholders Preferred Qualifications • Experience supporting federal government clients, • Experience working in a SAFe environment with multiple synchronized Scrum teams and Program Increment (PI) planning, • Experience with Spring Boot or comparable Java application frameworks for building REST APIs, • Experience with Angular frontends and end-to-end debugging across frontend, backend, and infrastructure layers, • Experience supporting security control reviews, ATO maintenance, and Plan of Action and Milestones (POAM) remediation for federal systems, • Experience supporting federal change advisory processes (typically ServiceNow-based), including authoring change documentation and presenting at change advisory meetings, • Experience with AWS architectural patterns including VPC isolation, application load balancers, and private-subnet container hosting, • AWS certification (e.g., AWS Certified Developer - Associate, AWS Certified Solutions Architect - Associate), • Experience with container image scanning, SAST/DAST tooling, and integration of security scanning into CI/CD pipelines, • Experience mentoring junior and mid-level developers and contributing to hiring or technical interviewing Travel Requirements This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible. EEO Statement Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws. We are proud to support our nation’s veterans and military families, providing career opportunities that honor their service and experience. If you require reasonable accommodation during the hiring process due to a disability, please contact ___ for assistance. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency’s background investigation requirements. Sponsorship is not available. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off, • Family Leave (Maternity, Paternity), • Short Term & Long-Term Disability, • Training & Development

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Harness is seeking a Staff Product Manager to lead Harness CI Cloud, a core pillar of the end-to-end Harness software delivery platform. You will own strategy and execution across hosted builds, enterprise connectivity, and the cloud infrastructure capabilities that power secure, performant, scalable, and cost-efficient software delivery. This is a high-impact, individual contributor role with a strong focus on technical execution, enterprise-grade trust, platform strategy, and the economics of running cloud infrastructure at scale. Product Strategy & Roadmap • Own product strategy and multi-quarter roadmap for Harness CI Cloud., • Shape cloud infrastructure strategy across hosted builds, machine lifecycle, image strategy, workload isolation, and performance optimization., • Deepen and scale integration across the Harness software delivery platform, strengthening CI Cloud’s role as a first-class pillar across the software delivery lifecycle., • Define success metrics and outcomes across adoption, latency, reliability, utilization, cost efficiency, and margin profile; use telemetry and customer feedback to drive decisions., • Work closely with early design partners to shape CI Cloud capabilities, validate priorities, and evolve the platform incrementally toward broader mid-market and enterprise adoption. Enterprise Connectivity, Security & Regulated Environments • Define and deliver enterprise-ready cloud capabilities that enable customers to adopt Harness CI Cloud securely, including private connectivity, network controls, workload isolation, and secure access patterns., • Partner with engineering and design to ensure cloud experiences are scalable, trustworthy, and aligned with enterprise requirements., • Partner deeply with customers to understand infrastructure, networking, security, and compliance requirements - including VPN, site-to-site connectivity, PrivateLink, cloud access controls - and translate those insights into product priorities., • Help shape roadmap and strategy for regulated and public sector readiness, including areas such as FedRAMP and GovCloud-aligned considerations. Cloud Cost, Optimization & Pricing • Drive product strategy for cloud efficiency and optimization, balancing customer experience, performance, infrastructure cost, and gross margin., • Identify opportunities to improve build performance and efficiency through caching, image management, machine sizing, orchestration, and other infrastructure optimizations., • Partner with leadership on pricing and packaging strategy for CI Cloud, ensuring monetization aligns with customer value, usage patterns, and business goals. Customer & Market Insight • Partner with customers to understand how teams evaluate and adopt hosted infrastructure day-to-day - including performance, security, compliance, reliability, and operational requirements - and use those insights to reduce friction and guide roadmap priorities., • Drive competitive intelligence across hosted CI/CD, compute, and enterprise cloud infrastructure; translate insights into clear priorities and durable differentiation. Execution Excellence • Write and manage technical requirements/specs; partner closely with engineering on feasibility and architectural tradeoffs to ship high-quality releases., • Drive execution with urgency: anticipate risks, unblock dependencies, and communicate tradeoffs and timelines clearly across engineering, field, and leadership stakeholders., • Collaborate cross-functionally with Sales, Customer Success, PMM, Finance, and DevRel to drive new opportunities, increase adoption, and craft technical narratives that resonate with developers, platform teams, security teams, and technical buyers., • You’re a builder at heart, passionate about improving the cloud and infrastructure foundation behind modern software delivery., • You’re a highly technical PM, comfortable going deep on cloud architecture, networking, scalability, reliability, cost efficiency, and systems tradeoffs, and able to translate enterprise IT, security, and compliance requirements into product capabilities., • You can lead deep technical discovery with sophisticated customers and quickly build credibility with platform, DevOps, networking, security, and procurement stakeholders., • You’re AI-native in how you work: you leverage modern tools such as coding copilots, automation, agents, and rapid prototyping to move faster, validate ideas, and increase throughput while maintaining rigor and quality., • You’re comfortable operating as the single product owner in ambiguity; you’re execution-driven, accountable, and a crisp communicator., • You move fast, simplify complexity, and deliver predictably with a high quality bar., • You think in platforms and systems, not isolated features., • You thrive in a high-ownership environment - resourceful, biased to action, and willing to roll up your sleeves., • BSc in Computer Science or equivalent experience., • Deep familiarity with AWS, GCP, or Azure cloud, networking, and private connectivity models such as VPN, IPsec, and PrivateLink is required., • Strong understanding of cloud infrastructure, networking, and compute orchestration concepts, including VMs, containers, ephemeral workloads, autoscaling, isolation models, infrastructure cost drivers, and enterprise security requirements., • Strong understanding of the software development lifecycle (code → build → test → artifact → deploy) and CI system architecture, including pipeline execution models, caching strategies, artifact management, and performance tradeoffs., • Experience building developer-facing infrastructure products such as CI/CD, developer platforms, DevOps tooling, or cloud-based build/test systems is strongly preferred., • Familiarity with regulated cloud environments, public sector requirements, or compliance-driven infrastructure strategy such as FedRAMP or GovCloud is preferred., • 8+ years total experience, including:, • 4+ years in software development, infrastructure engineering, or a related technical role., • 4+ years in product management for cloud infrastructure, developer platforms, DevOps, CI/CD, or enterprise infrastructure products., • Proven track record shipping complex products with measurable adoption and impact., • Experience influencing pricing, packaging, monetization, or cloud economics strategy is a plus, • Bay area preferred but we can hire remote within North America, • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $180,000 and $210,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: . Pay transparency$180,000—$210,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

Built with leading healthcare systems, Axuall is a workforce intelligence company built on top of a national real-time practitioner data network. It enables healthcare systems, staffing firms, telehealth, and health plans to dramatically reduce onboarding and enrollment time while also providing unique, powerful data insights for network planning, analytics, and reporting. Its network streamlines the secure sharing of digitally verified credentials between clinicians, authorized verifiers, and organizations that require this information quickly and continuously to meet patient demand, ensure clinical coverage, and maximize revenue capture. In 2023, Axuall closed its series B round of financing, bringing its total capital raised to more than $41 million. Axuall's investors and the organizations they represent comprise over two dozen of the nation's leading healthcare organizations that recognize the imperative to improve clinical workforce efficiency amidst significant economic and staffing challenges. We are seeking an experienced and technically minded Product Manager to lead the delivery and evolution of data-driven product capabilities within Axuall Explore. This role is responsible for translating Explore’s product strategy into clear requirements, prioritized roadmaps, and shipped features, working day-to-day with engineering, data science, and design delivery teams. The PM ensures that complex healthcare data, analytics, and AI capabilities are delivered on time, at quality, and with measurable customer impact, while maintaining strong alignment across stakeholders. AI And Advanced Analytics • Lead the design and delivery of GenAI driven workflow solutions that automate and augment recruiter and workforce intelligence workflows., • Define how AI agents interact with Axuall’s clinician data, job data, and customer context to drive meaningful user outcomes., • Work closely with Axuall’s data science team to develop new analytics- and model-driven product offerings., • Own the productization of analytics outputs—ensuring insights are explainable, actionable, and embedded directly into user workflows. Product Strategy & Leadership Alignment • Partner closely with senior product leadership through regular roadmap reviews, prioritization discussions, and strategy working sessions, gaining direct mentorship and exposure to executive decision-making while building independent product judgment., • Develop and execute a clear product strategy and roadmap for Explore’s data and AI capabilities, aligned with company goals and customer needs., • Drive alignment across leadership, engineering, data science, sales, marketing, and customer success on priorities, sequencing, and tradeoffs., • Translate complex technical and analytical concepts into clear product requirements, user stories, and success metrics., • Collaborate with legal, compliance, and data governance teams to ensure responsible and compliant use of healthcare data and AI. Candidates for the Product Manager must demonstrate extensive hands-on experience and knowledge of industry best practices in the functions listed above. Specific requirements include: • 2-5 years of product management experience, ideally in data-intensive or analytics-driven SaaS products., • Demonstrated experience working with large-scale datasets (healthcare data strongly preferred)., • Proven ability to work with data science and engineering teams to deliver model- or analytics-backed product features., • Strong understanding of APIs, data pipelines, and modern analytics or AI architectures., • Experience translating AI or ML concepts into user-facing products., • Highly analytical, with the ability to use data to inform decisions and prioritize effectively., • Strong verbal and written communication skills; ability to translate complex ideas into clear, actionable requirements., • Demonstrated ownership, initiative, and track record of delivering results in fast-paced, cross-functional environments., • Comfortable operating in ambiguity and shaping new product categories. We encourage you to apply even if you don't meet 100% of the qualifications listed. We recognize that talent and potential come in many forms, and we value diverse experiences and perspectives. If you're passionate about this opportunity and believe your skills and experience align with the overall requirements, we encourage you to submit your application. We offer a wide range of benefits for our team including: • Comprehensive Health Insurance, • 401(k) with Employer Match, • Wellness Stipend, • Professional Development Reimbursement, • Work From Home Stipend, • Remote Work Flexibility, • Flexible PTO, • Paid parental leave In addition, Axuall is committed to fostering a diverse, equitable, and inclusive workplace that reflects the communities we serve and empowers every employee to reach their full potential. We encourage DEI through our Diversity in Tech (DiT) Employee Resource Group along with impactful programming that supports and fosters a place of belonging for our team members every day. Axuall is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other legally protected characteristic. Axuall maintains pay-equity practices that prohibit reliance on salary history and require that compensation decisions be supported by legitimate, job-related factors. • Talent Acquisition Interview, • Hiring Manager Interview, • Team Interviews, • Case Study, • Reference Calls, • Hiring Decision This role may be performed from any US jurisdiction in which Axuall is registered to do business. Please note that certain localities may impose additional employment requirements that will be addressed during the hiring process. Please also note that we are currently unable to sponsor visas. While this role is remote-first, we require employees to attend an in-person orientation at our headquarters in Cleveland, Ohio. There may also be occasional instances where travel to our HQ is needed. Base Salary Range (Good-Faith Estimate): $135,000 - $155,000 Employment Classification: Full TimePay Frequency: Semi-monthly The posted range represents Axuall’s reasonable and good-faith estimate of the compensation the Company expects to pay for the position at the time of this posting. Compensation will be based on factors such as job-related knowledge, skills, experience, and internal equity.

Application and Interview Impersonation Notice: Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful. If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators. Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely! Precisely is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge. Overview: Precisely is looking for a Technical Support Sr Manager to lead a global team delivering exceptional support for our B2B Integration products. This role combines people leadership, customer advocacy, and AI-enabled‑ innovation to ensure consistent, high-quality‑ customer experiences at scale. You will play a key role in modernizing support through automation, GenAI, analytics, and intelligent self-service, while partnering closely with Engineering, Product, and Customer teams What you will do: Leadership & Team Development • Lead, Coach, and develop a high performing‑ technical support team in a 24x7 global environment, • Drive operational excellence across case management, escalations, and service delivery, • Build a strong team culture focused on service excellence, ownership, and accountability Support Operations & Delivery Excellence • Oversee day-to-day support operations, including shift coverage, workload balancing, and escalation management, • Ensure consistent execution of global support processes, including case management, follow-the-sun coverage, and KCS, • Drive adherence to SLAs, response times, and resolution quality across phone, web, and community channels, • Lead critical customer escalations, coordinating with engineering (L3), product, and leadership as needed AI, Automation & Agentic Support Enablement • Partner with cross-functional teams to introduce ‑AI-powered‑ support capabilities, including GenAI assistants, chatbots, and workflow automation, • Use AI-driven analytics and customer sentiment insights to identify‑ trends, mitigate risk, and improve customer outcomes, • Act as a customer advocate, building strong relationships and leading critical escalations., • Champion responsible AI adoption, ensuring solutions are secure, scalable, and aligned with customer experience goals Customer & Cross-Functional Collaboration • Actively engage with customers to build trusted relationships, gather voice-of-customer feedback, and improve supportability, • Collaborate with Engineering, Product Management, Sales, and other stakeholders to resolve systemic issues and influence product improvements, • Participate in readiness planning for new releases, support model changes, and product introductions Reporting, Metrics & Continuous Improvement • Track and analyze operational KPIs, CSAT, and efficiency metrics using dashboards and reporting tools (e.g., Salesforce), • Present insights through operational reviews and leadership updates, • Recommend and implement workflow, platform, and tooling improvements to enhance customer experience and operational scalability What we are looking for: Required • Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience), • 10+ years of experience in enterprise technical/customer support, including people leadership, • Proven ability to lead and scale high-performing technical teams in a global support environment, • Strong operational acumen across resource planning, process consistency, and escalation management, • Excellent communication, problem-solving, and stakeholder management skills, • Experience supporting business-critical software products, • Must demonstrate the use of a variety of AI tooling to solve problems, including creating agents in Copilot and/or other tools Technical & Domain Expertise • Experience with B2B Integrator is a plus, • Working knowledge of Windows, Linux/UNIX environments, • Familiarity with networking, security concepts, and enterprise integration technologies, • Exposure to cloud platforms (Azure, AWS, GCP), • Knowledge of SQL and relational databases This position is 100% remote anywhere in the US #LI-DR1 #LI-Remote The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the ___

We're looking for a builder who thinks like a product manager and codes like an AI-native developer. Someone who ships revenue-generating systems fast and knows that every internal tool today becomes a client product tomorrow. You'll build AI-powered content systems, RevOps analytics pipelines, and sales intelligence tools. Every system solves a real business problem first—if it works for us, we package it and sell it. That's the AIMS model. If you want to build cool tech demos that don't solve business problems, this isn't for you. If you think in terms of LTV, default to shipping over perfecting, and get excited about turning internal tools into external products, you'll thrive here. If you're curious at heart, genuinely love AI, and light up when you get to build with cutting-edge tools, we should talk. Built an AI-powered content creation pipeline that produced 47 personalized LinkedIn posts in under 2 hours—then packaged it as "The Content Pod Playbook" deployed across three client accounts Created a RevOps analytics dashboard pulling CRM data via MCP that tracks cost-per-call by lead source across 720 booked calls and flagged a 23% performance drop in one setter before the weekly review Shipped a sales intelligence tool that extracts call transcriptions into a vector database, surfaces the top 5 objections across all client calls, and automatically routes insights to marketing teams—currently processing 150+ calls per week Built a capacity planning dashboard that tracks sales rep availability, identifies coverage gaps 3 days early, and flags which lead sources are falling behind weekly goals Build & Productize: Create AI systems that solve our problems today and become client products tomorrow. Real business value. Ship Fast: Deploy working tools using Claude Code, Cursor, and AI-assisted workflows. Days to production, not weeks to perfection. Own the Infrastructure: Build with MCP servers, RAG pipelines, dashboards, and automated insights that drive business decisions. Bridge Technical & Business: Translate between engineering reality and business needs. Build tools people actually use. Document Everything: Every system becomes a playbook. Every win gets packaged. Every tool gets evaluated for productization. AI-native development with Claude Code, Cursor, or similar AI-assisted IDEs as your daily driver DevOps fundamentals—Git, CI/CD, containerization, and production discipline MCP server development and connecting AI to real data sources (APIs, databases, CRMs) Vector databases and RAG architecture experience building systems that retrieve and reason over internal data Internal tool building with Streamlit, Next.js, or whatever ships fastest AI security understanding—prompt injection prevention, secrets management, input/output validation Product thinking—you ask "can we sell this?" not just "does it work?" Genuine curiosity—you can name three AI tools you discovered in the last month because you're constantly exploring Bonus: PromptOps experience, orchestration frameworks (LangChain, LangGraph, CrewAI), AI observability tooling (Langfuse, Helicone), experience building tools for marketing/sales operations The best people on our team are curious at heart. They genuinely love AI—not as a buzzword, but as a craft they're constantly refining. They're always learning, always experimenting, and naturally excited (not overwhelmed) by how fast this space is moving. They read release notes for fun. They build side projects on weekends. They see every new AI capability as a business opportunity, not just a technical novelty. If that sounds like you, you'll fit right in. We turn proven RevOps playbooks into AI-powered machines. We're building the operating system for how modern businesses should work. AIMS started from Vendingpreneurs - RevOps systems that generated 1,600+ community members and grew a multi-million dollar portfolio. We asked: "What if we productized these playbooks?" That's exactly what we did. Today, AIMS operates with zero customer acquisition cost. Our client portfolio spans manufacturing, multi-location real estate services, coaching communities, medical services, service-based businesses, and SaaS/retail. What makes us different: * Proven Playbooks: Everything we do has already worked at scale * AI-First: Automation and AI deliver premium results without premium overhead * Built by Operators: We're practitioners, not theorists. We've run these plays ourselves. We're not building another agency. We're building the blueprint for how all agencies should operate in the AI era. Location: Remote (U.S. preferred for time zone alignment) Employment: Full-Time To Apply: Send your resume and a brief note (3-5 sentences): * The best AI system you've built (with impact metrics) * Why turning internal tools into external products excites you

We’re building a team that’s passionate about cryptography, bitcoin, decentralization, security, and privacy. We’re looking for a Technical Product Manager who embodies those values and who’s passionate about bringing Bitcoin and Lightning to the masses. An ideal candidate would have experience solving complex technical problems and a strong understanding of the software development process. Further, they should have knowledge and/or experience with network and routing concepts, along with an understanding of their applicability to Lightning payments. Responsibilities: * Define product vision, strategy, and roadmap for Lightning Labs’ infrastructure products * Drive product launches including working with cross-functional teams on messaging and goals * Strong written communication skills and ability to convey information about technical concepts to both internal and external audiences * Work cross-functionally with engineering, design, and other cross-functional teams to define and iterate on early-stage products * Engage with external third parties to assess partnership opportunities Minimum qualifications: * Experience creating strategic product roadmaps from conception to launch and working with cross-functional teams * Strong understanding of the software development process, experience with a variety of methodologies, and an appreciation of the tradeoffs involved with different approaches * Experience driving product vision, go-to-market strategy, and design discussions * Ability to influence multiple stakeholders without direct authority * Demonstrated passion for Bitcoin and Lightning along with an understanding of the technology, community, and ecosystem * Located in North American or European time zones Preferred qualifications: * 5+ years of product management experience * Bachelor's or advanced degree in a technical field or equivalent experience * Experience in a Product Management, Engineering or Technology Strategy role * Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing * Experience building Bitcoin or Lightning products or services

About Nava Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher. As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience. These end-users—the humans who benefit from our work—are at the core of everything we do. We research beneficiaries’ needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work. Position Summary Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Product Manager to drive our vision forward. You'll help us execute our mission of reimagining the digital services our government provides. Working directly with government partners and across Nava’s engineering, design, and business teams, you’ll create experiences that improve the lives of millions of Americans. You care deeply about end users and are passionate about crafting simple and usable solutions. You'll work with government partners and cross-functional teams of engineers, designers, and project managers to set direction, scope product features, remove obstacles and barriers, and assess the business impact on a government contract. You will be uniquely positioned and empowered to make a huge impact on Nava's mission to reimagine how our government serves its people. You think holistically and take pride in working through highly ambiguous situations to deliver value to users. You have a strong bias towards action when faced with incomplete information and communicate transparently to build consensus internally and externally. \n What you'll do • Define the vision, goals, and measures of success for the products and services you manage, • Work with designers, business analysts, and technical leads to discover and synthesize market research, user needs, business requirements, and technical approaches, • Define the direction, scope, and priority of projects, from high-level initiatives to specific features, user stories, and business metrics, • Work closely with cross-functional teams to develop and ship projects, • Proactively socialize, iterate on, and build buy-in for product initiatives with the team, government partners, and other contractors, • Collaborate with the project management team to prioritize roadmaps and inbound units of work, • Represent Nava’s outcome-centric and user-centric approach in discovery meetings with agencies and contractors, • Understand and communicate the needs of end users and population segments we serve and government partners we work with, • Measure product progress toward business goals or user needs and translate data insights into action, • Make tactical decisions to improve the design, define requirements, and generate stakeholder buy-in for our desired path forward Required skills • At least three (3) years of experience as a Product Manager of a cross-functional team, • Bachelor's degree or equivalent experience, • Experience running and/or shipping consumer web applications, • Ability to generate very strong product plans and build buy-in across the team, our government partners, and other contractors, • Excellent written and verbal communication skills for technical, user experience, and project management trade-offs; enthusiastic communicator, • Strong bias towards action; ability to step up into team gaps and ambiguous situations to structure the team’s action plan, • Ability to execute with incomplete information; great product instincts and an ability to create order from divergent needs, • Ability to define a product objective and logically reverse engineer the path and communications to achieve the objective, • Ability to identify market trends and shifts that will affect product direction and update plans based on future expectations, • An adaptive, empathetic, collaborative, and positive mindset \n$98,000 - $153,000 a year\n Other requirements All roles at Nava require the following: ● Must be legally authorized to work in the United States and meet any other requirements for government contracts for which they are hired. ● Candidates who are offered a job with Nava must possess work authorization that does not require sponsorship by their employer for a visa now or in the future. ● May be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances. Perks working with Nava ● Competitive benefits: We prioritize your well-being, offering highly competitive medical, dental, and vision benefits. ● Generous time off: Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 prorated floating holidays, and unlimited sick leave. ● Annual discretionary bonus: Paid annually to eligible employees. When Nava does well, you do well. ● Parental leave: Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave. ● Employee wellness program: Access our comprehensive Employee Wellness Program. ● Virtual doctor visits: Enjoy zero copay virtual doctor visits through UHC. ● Fertility support: Benefit from fertility support and treatment options. ● Sabbatical leave: We offer a sabbatical leave program. ● 401k contributions: We match 4% of your salary in 401k contributions. ● Flexible work arrangements: We offer flexible work arrangements to suit your needs. ● Home office setup: Receive assistance with your home office setup and a monthly phone allowance. ● Utilities reimbursement: Get a monthly partial reimbursement for utilities (where applicable). ● Learning and development: Access our comprehensive learning and development program. ● Tuition and Professional development budget: Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license. ● Equity stock options: Benefit from equity stock options. ● Employee referral program: Participate in our employee referral program. ● Commuter benefits: Enjoy commuter benefits. ● Insurance coverage: Receive short and long-term disability insurance, as well as life and accidental death insurance. ● Inclusive culture: Join our diverse, inclusive, highly collaborative, and vibrant culture that supports remote work. Location You can work in a hybrid work arrangement from one of Nava’s offices in NYC, DC, or San Francisco. We also have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin. *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Stay in touch Sign up for our ___ to find out about career opportunities, new partnerships, and news from the broader civic tech community. Nava PBC equal opportunity employer that is deeply committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws. Our commitment to diversity, equity, and inclusion not only reflects our values as a public benefit corporation but also enriches our ability to do our work. Learn more about where we are today and hope to be by 2025. Please contact the recruiting team at if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.

About Us: Zeitview is the leading intelligent aerial imaging company for high-value infrastructure, providing businesses with actionable, real-time insights to recover revenue, reduce risk and improve build quality. We serve customers in the solar, wind, insurance, construction, real estate, and critical infrastructure industries. Trusted by the largest enterprises in the world, Zeitview is active in over 70 countries. Our mission is to accelerate the global transition to renewable energy and sustainable infrastructure through advanced inspection solutions. Take a look at our latest achievements ___! This role in one paragraph: Be the voice of the customer for an entire industry at Zeitview. You will be Zeitview's resident expert for one of our target verticals -- solar, wind, electric utilities, oil & gas, or commercial properties. You own problem definition: understanding what enterprise customers in your vertical actually need, why they need it, and what it's worth. You run discovery, build client relationships alongside sales, synthesize market signals, and translate all of that into clear, prioritized requirements that our platform product managers and engineering teams can execute against. You are responsible for competitive intel and defining metrics to demonstrate the success of the product and strategies. You should be growth focused. You will not just iterate on our existing product/service offerings but propose business cases and GTM for expanding our offerings. You do not own the product backlog or ship software directly, you own the "what" and "why," then work with solutions-side PMs to negotiate the "how" and "when." What you'll actually do in the first 6 months: • Define what "success" looks like for your vertical in terms that connect to revenue, retention, and customer outcomes, not just feature delivery, • Embed with 3–5 strategic accounts in your vertical. Not to sell, but to understand their inspection workflows, pain points, and decision-making structures deeply enough to write requirements they'd recognize as their own, • Run structured discovery across a mix of methods (customer interviews, operational ride-alongs, competitive analysis, usage data) and synthesize findings into a prioritized problem set for your vertical, • Negotiate with platform PMs over engineering capacity, making the case for your vertical's priorities with data and customer evidence, not volume, • Write requirements that hold up under engineering scrutiny: specific enough to build from, flexible enough to serve platform-wide, • Build internal credibility as the person who knows your industry better than anyone else in the building This role is NOT: • A platform-building role. You will not own a product backlog, write technical specs, or ship software with engineers day-to-day. If that's what you're looking for, see our Senior Product Manager - Asset Insights posting., • A pure strategy role, with no customer contact. You will be on calls with enterprise clients regularly. You will travel to sites. You will see the physical infrastructure your product serves., • A people management role. You will coordinate across functions and informally guide others, but you will not have direct reports. Requirements: • Bachelor's degree (or higher) in a science, technology, or related field, or equivalent work experience, • 8+ years of professional experience, with 5+ years in product management, solutions consulting, technical sales, or a comparable customer-facing role in enterprise software, • Deep domain expertise in at least one of: solar energy, wind energy, commercial properties, and in particular electric utilities, oil & gas. "Deep" means you can walk onto a customer site and understand what you're looking at: the assets, the inspection workflows, the regulatory context, and the business model. Candidates without direct industry experience will not be considered., • You have a track record of building trusted relationships with enterprise customers and converting those relationships into product insight, not just feature requests, but an understanding of underlying needs, • You can run structured discovery and synthesize qualitative and quantitative inputs into a prioritized problem set that other teams can act on, • You have commercial acumen: you understand how product decisions connect to pipeline, deal size, retention, and competitive positioning in your vertical, • Exceptional communication skills. You can present to a customer's VP of Asset Management on Monday and translate that conversation into a product brief for solutions PMs and Engineering on Tuesday, • Willingness to travel to customer sites and inspection locations Strongly preferred: These will move you to the top: • Direct industry experience. You've worked in the industry, not just sold to it, • Experience working with operational or service delivery teams (field inspection, drone operations, or similar), • Experience with geospatial data, remote sensing, or asset management platforms, • Familiarity with AI/ML-powered products, enough to assess where these capabilities address real vertical problems vs. where they're a distraction, • Experience with go-to-market strategy: product launches, positioning, pricing, or vertical-specific marketing, • Experience in mobile application development What’s Included: • Feel great about your work as you join a leading mission-driven intelligent aerial imaging company - our goal is to accelerate the global transition to renewable energy and sustainable infrastructure, and you personally will play a large part in making this happen!, • Competitive base salary, annual bonus and stock options, • Your choice of multiple medical insurance plans, including options with an HSA and 100% coverage of the premium for yourself and your dependents, • Unlimited PTO: We mean it when we say we prioritize work-life balance and mental health, • Autonomy and upward mobility, • Diverse, equitable, and inclusive culture: a place where your voice matters This role has a base salary range of $160,000 - $180,000 USD, plus a target annual bonus and eligibility for stock options. Actual compensation may vary based on experience, skills, and location within USA. Zeitview is proud to be an equal opportunity employer. At Zeitview, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce that includes age, color, sex, disability, national origin, race, religion or veteran status, that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation. We also provide reasonable accommodation for qualified individuals with disabilities and for seriously held religious beliefs in accordance with applicable law.

Staff Product Manager, AI PlatformThe Opportunity: Define the Future of Agentic AI in the Enterprise Invoca is the leading AI-native platform that enables marketing, sales, customer experience, and contact center teams to understand and act on the information within every customer interaction. By revealing intent across voice, SMS, and digital channels, Invoca helps enterprises drive better customer experiences, increase revenue, and operate with confidence at scale. We are a fast-growing company defined by a strong product culture, deep technical ambition, and a commitment to building AI systems that are reliable, transparent, and outcome-driven. Join us to build the core intelligence layer for one of the most innovative enterprise platforms in the market.Build the Foundation for Agentic AI at Scale Invoca is building a shared AI Platform that powers every AI-driven product and every agentic experience we continue to deliver. This foundational platform is the execution layer behind Voice AI, SMS Agents, Signals, Scoring, and emerging copilots. This is a rare and critical opportunity to define how agentic AI actually runs in production inside an enterprise SaaS company. You will own the execution layer—from orchestration and context to governance, evaluation, and developer experience. Your work will determine not just what Invoca’s AI can do, but how safely, consistently, and efficiently it does it at scale.The AI Platform Team The AI Platform team builds the shared systems that empower product teams across Invoca to ship AI-powered experiences with confidence. We operate at the intersection of infrastructure, applied AI, and product design, focusing on: • Agent execution and orchestration, • Context management and grounding, • Evaluation, observability, and quality control, • Governance, safety, and multi-tenant isolation, • Developer and product experiences that scale across teams Our success is measured by the leverage we create: how many teams can build on the platform, how safely they can innovate, and how quickly high-quality AI experiences reach customers.Your Role and Impact As a Staff Product Manager, AI Platform, you will own the product vision and roadmap for Invoca’s agentic AI platform—the foundational layer that runs, governs, and evolves AI agents across channels and products. This role requires deep technical judgment and a strong systems mindset. You will focus on the architectural and experience boundaries of the platform, not just a single AI feature or agent. You will operate as a senior individual contributor reporting to the VP of Product, with broad influence across engineering, data, security, and product teams. Success requires strong systems thinking, platform judgment, and the ability to balance cutting-edge innovation with enterprise-grade trust.What You'll Be Doing (Key Responsibilities) • Drive Strategy: Own the end-to-end product strategy and roadmap for Invoca’s AI Platform, aligning technical foundations with company-level AI principles around reliability, safety, and measurable outcomes., • Define Execution: Establish how AI agents execute in production, including orchestration patterns, tool invocation semantics, context handling, and behavior across asynchronous and real-time environments., • Architect Contracts: Establish clear, durable platform contracts—APIs, configuration schemas, versioned artifacts—that make agent behavior portable, governable, and scalable across products and channels., • Partner for Scale: Collaborate deeply with AI engineering and data teams to translate agentic patterns into reliable systems, making principled tradeoffs across reasoning quality, latency, cost, and operational complexity., • Enable Adoption: Drive standardization through paved roads, golden paths, SDKs, and shared components that reduce bespoke implementations and accelerate internal adoption., • Enforce Quality: Define and enforce platform-level quality, safety, and governance mechanisms, including evaluation workflows, promotion gates, observability, Role-Based Access Control (RBAC), and auditability., • Shape Experience: Shape the developer and product experience for building, testing, debugging, and operating AI agents, ensuring the platform is intuitive, debuggable, and trusted by internal teams., • Guide Evolution: Guide the evolution from an internal platform to a product-grade system, informing customer-facing configuration and studio experiences without compromising guardrails, privacy, or reliability., • Make Build/Buy Decisions: Evaluate build vs. buy decisions for foundational AI infrastructure and guide vendor integrations behind stable, well-defined platform contracts., • Measure Success: Define success metrics for the AI Platform and continuously measure impact through adoption, reuse, quality, performance, and cost efficiency., • Stay Current: Stay current on advancements in agentic AI, orchestration frameworks, and evaluation best practices, translating signal into pragmatic product decisions rather than chasing hype. What You'll Bring (Core Qualifications) • Experience: 8+ years of product management experience, with meaningful time spent building platforms, infrastructure, or developer-facing products used by other teams., • Technical Foundation: Background in engineering, computer science, or equivalent hands-on experience building and operating complex software systems., • System Knowledge: Strong systems-level understanding of AI-powered and distributed systems, including LLM-based agents, multi-step workflows, retrieval, and tool calling—sufficient to reason about execution models and failure modes without writing production code., • Contract Definition: Demonstrated experience defining and scaling platform contracts, including APIs, configuration models, versioning strategies, and lifecycle management., • Governance & Standards: Proven ability to introduce standards, governance, and quality controls in ways that accelerate product velocity rather than constrain it., • Quality Focus: Deep appreciation for evaluation, observability, and regression testing as first-class requirements for AI systems., • Enterprise Awareness: Experience operating in enterprise, multi-tenant environments where privacy, security, compliance, and auditability are core design constraints., • Developer Empathy: Strong instincts for developer experience, including the use of golden paths, tooling, and defaults to drive adoption and reduce fragmentation., • Tradeoff Mastery: Track record of making hard tradeoffs across latency, cost, quality, and reliability in complex, distributed systems., • Influence: Exceptional communication and influence skills, with the ability to align engineering, data science, product, and Go-To-Market (GTM) stakeholders around shared platform goals. Desirable, But Not Required • Experience with agentic AI frameworks (e.g., LangChain, LangGraph, ReAct-style systems) or standardized tool invocation models (e.g., MCP)., • Familiarity with real-time systems such as voice, streaming, or low-latency inference., • Background in enterprise SaaS or compliance-heavy domains. Location & Inclusion • Location: This role is remote and open to candidates located in the United States and Canada only. While visa sponsorship is not available, transfers will be considered., • Diversity, Equity & Inclusion: Invoca is committed to building an inclusive culture that values diverse perspectives and experiences. We are proud to be an equal opportunity employer and do not discriminate based on race, color, ancestry, religion, gender identity, sexual orientation, age, or disability. At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country’s laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca’s success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $140,000-$200,000 / plus bonus potential We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu. To learn more about our Hiring Range System, please click this ___ Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team and role: The OS Integration, Graphics, and Media teams sit at the core of the browser platform, responsible for how Firefox interfaces with operating systems, renders web content, and delivers high-performance audio and video experiences. Together, they build and optimize the low-level systems (from graphics pipelines and OS abstractions to real-time media and WebRTC) that enable fast, secure, and reliable user experiences across platforms. We’re looking for a Senior Product Manager to drive strategy and execution across these foundational platform areas, balancing deep technical investments with user- and developer-facing impact. This role will partner closely with engineering to prioritize performance, reliability, and capability improvements while aligning cross-functional stakeholders around a cohesive roadmap. What you’ll do: • Partner closely with engineering to prioritize and deliver improvements in performance, reliability, and platform capabilities across Windows, macOS, Linux, Android and core rendering/media pipelines., • Translate complex, low-level platform work into clear product direction, making trade-offs between new features, paying down technical debt, and long-term architectural improvements., • Collaborate cross-functionally with design, developer relations, and partner teams to ensure cohesive experiences across web APIs, graphics, and media playback., • Use data, telemetry, and user insights to inform decisions, measure success, and continuously improve platform quality and stability., • Experience building and managing relationships with external partners to align on integrations, influence roadmaps, and deliver shared outcomes What you’ll bring: • 5+ years of product management experience, including ownership of complex, technically deep platform or infrastructure products, • 3+ years working closely with systems-level engineering teams (e.g., operating systems, graphics, media, or networking), • Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience, • Demonstrated ability to translate complex technical concepts into clear product strategy, priorities, and roadmaps, • Strong analytical and decision-making skills, with experience using data and telemetry to guide product outcomes, • Proven track record of cross-functional leadership, influencing engineering and partner teams without direct authority, • Commitment to our values:, • Welcoming differences, • Being relationship-minded, • Practicing responsible participation, • Having grit What you’ll get: • Generous performance-based bonus plans to all eligible employees - we share in our success as one team, • Rich medical, dental, and vision coverage, • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute), • Quarterly all-company wellness days where everyone takes a pause together, • Country specific holidays plus a day off for your birthday, • One-time home office stipend, • Annual professional development budget, • Quarterly well-being stipend, • Considerable paid parental leave, • Employee referral bonus program, • Other benefits (life/AD&D, disability, EAP, etc. - varies by country) About Mozilla Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at ___ to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: C #LI-DNI Req ID: R3087

Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH. ***We have a strong preference for someone located in the designated region. Who we are Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most a We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement. About the role The Consultant Relations Manager is responsible for executing field-level consultant engagement activities to strengthen Quantum Health’s presence within assigned consulting firms and territories. This role focuses on building and expanding relationships with producers, account managers, and analyst teams, delivering Quantum Health messaging, identifying near-term opportunity signals, and ensuring consultants understand our product portfolio, differentiation, and value story. The Consultant Relations Manager acts as the frontline educator and relationship developer, supporting territory sales teams by activating consultant influencers and surfacing actionable insights. What you’ll do (Essential Responsibilities) • Territory Relationship Development, • Build and maintain recurring interactions with consultants, brokers, and office influencers., • Conduct education sessions, product updates, and events., • Maintain high-frequency market presence across assigned territory., • Sales Activation & Opportunity Identification, • Surface emerging opportunities, buying signals, and account-level context for Sales VP/BD teams., • Ensure consultants are aware of Quantum Health offerings, product updates, pricing flexibility, and competitive differentiation., • Support RFP awareness and influence during the buyer journey., • Focus on identifying and sourcing opportunities through Consultants and introducing to appropriate sales resources, and assisting as client moves through the funnel., • Market & Competitive Intelligence, • Capture consultant perceptions, emerging competitor themes, price sensitivity, and ROI expectations., • Report insights to Sales, Product, Marketing, and Consulting Relations leadership., • Territory Planning & Execution, • Develop and maintain a territory plan aligned with Quantum Health priorities, event calendars, and relationship-building objectives., • Coordinate activities with VPs of Sales and Business Development Team., • Experience: 2 to 4 years experience in healthcare benefits, point solutions, consulting, or navigation., • Experience working directly with consultants/brokers to sell or position employer healthcare solutions., • Strong execution focus—ability to build relationships across multiple office types and maintain a high-volume engagement cadence., • Ability to communicate current-state product, value story messaging, and performance metrics to external partners., • Must thrive in field-facing work; requires 50%+ travel., • Commitment to safeguarding company and member data in accordance with all policies., • Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently., • A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us. #LI-AT1 #LI-Remote What’s in it for you • Compensation: Competitive base and incentive compensation, • Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more., • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one., • Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more., • Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development., • Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision., • Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite., • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check., • Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an ___., • Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds., • Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position., • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship., • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, ___ to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the ___ and ___.

We’re looking for curious and conscientious builders, innovators, and collaborators. At Replicated, we believe true impact comes from caring deeply about your work, thinking in terms of long-term relationships, and approaching every challenge with curiosity and a willingness to revisit first principles. If you're someone who thrives on continuous learning, seeks purpose in solving real (and sometimes complex) problems, as well as cares about building sustainable, thoughtful solutions, you’ll find your home here. Replicated is a Commercial Software Distribution Platform that tackles some of the hardest challenges in modern enterprise software. We help vendors deliver Kubernetes applications into highly controlled customer environments — from VPCs and on-prem data centers to fully air-gapped networks. Our platform includes Kubernetes-native installers, automated release pipelines, container registries and proxies for restricted networks, license management, telemetry, and integrated support tooling. Engineers at Replicated work on distributed systems, networking, and developer experience — ensuring that even the most complex applications can be deployed and operated reliably in security-sensitive environments. We work with fast-growing enterprise software vendors such as Cohere, ___, Crew AI, Writer, and Protect AI, helping them bring their products into some of the world’s most security-conscious enterprises. We are fully remote and plan to stay that way! We do have a small office in Austin, TX where our local teammates enjoy spending time working together. We're open to any state in the US. In addition, for some roles, we're open to candidates in Canada, the UK, Australia, and New Zealand (we will specify on postings for these). If you're interested in joining the Replicated team but don't see an opportunity that you'd like to apply to, please fill out a quick application below to join our Talent Community to stay connected with us to learn about future opportunities that align with your background! * A passion and curiosity for using AI to elevate your work and impact. You have used AI to build complex projects. You understand where to use AI and when a human is the best use case. At the same time you operate as the ultimate arbiter of what "good looks like". * You have a strong bias for action and ability to proactively collaborate with others. * Exceptional technical and non-technical communication and interpersonal skills. * Strong problem-solving skills, the ability to think critically, and act quickly under pressure. * A customer-centric mindset and a genuine desire to help others succeed. * Experience working remotely with teams across various time zones. * A willingness to travel and meet face to face. While we are a remote company there is an office in Austin, Texas where we get together roughly twice a year. * Professional development experience with Go and associated tooling. * Professional experience with Kubernetes and cloud native projects. * You have developed software for external users, ideally for a highly technical audience * Experience developing and shipping software in a cloud-native, customer-facing infrastructure. * Experience taking on complex challenges and breaking them down into iterative deliverables. Note: Our engineering team does include some on-call coverage. Preferred Remote Location: * United States In your first 30 Days: * Immerse Yourself: Dedicate yourself to learning about Replicated - the company, the global CRE team, our products, and our customers (vendors). * Hands-on Training: Complete comprehensive hands-on training with the Replicated platform, working through a structured onboarding checklist. * Team Connections: Meet with team members across Replicated. * Onboarding Improvement: Each of our roles has a structured onboarding process. You will work with your Manager and others to work though your onboarding plan. In your first 60 days: * Product Knowledge Expansion: Deepen your understanding of how Replicated's products are developed, how different services interact, and how they are used in customer-managed environments. * Documentation Review: Review existing support documentation and training materials, identifying areas for updates or improvements. In your first 90 days: * Continued Learning: Continue to invest in your personal and professional growth, leveraging Replicated's resources (like the curiosity budget) to expand your skills in Kubernetes, Linux, and other relevant technologies. Begin exploring opportunities to develop your Go coding skills. At Replicated, we value our teammates as individuals who are stronger together. We offer a robust pay and benefits package that rewards employees for their contributions to our success, supports their well-being, and helps all of us create a great remote work environment. For team members outside of the US, our salary ranges are at localized rates for the countries we support. This is dependent on several factors, including level, qualifications, and experience. We also offer stock options, as well as a unique home office allowance & a professional development budget. An overview is on our careers page here:___ We invest in our team and love candidates who are eager to learn and grow. We have a fantastic team of highly collaborative individuals who enjoy learning, growing, and mentoring others. We invest in our team and love candidates who are eager to learn and grow. We have a fantastic team of highly collaborative individuals who enjoy learning, growing, and mentoring others. OUR CORE VALUES Care Deeply: Care deeply about the work that you do. Because of that you are constantly learning and willing to go out on a limb, challenge assumptions, go back to first principles, etc. Longterm: Treat every interaction as part of a 30 year relationship, you’ll see everyone down the road again as customers, partners, coworkers, etc. Curious: We're always learning and we approach everyone and every problem with curiosity. When needed we challenge assumptions, and go back to first principles. BENEFITS We offer strong benefits to help you stay healthy and productive. For the US, our benefits are listed below: * Health/Dental/Vision * Life/AD&D * LTD/STD * FSA * 401K * Stock options * Partner perk programs * Generous time off, we expect you to take a minimum of 3 weeks of per year * Laptop+accessories you need to get set up * Generous home office set up allowance or co-working space allowance - up to $10,000 per year! * Curiosity Budget to help you keep learning and growing! Replicated is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants of all backgrounds and we work to make sure that all team members have an equal opportunity to succeed. Please note at this time we are unable to provide sponsorship to individuals in the United States. We do not accept unsolicited assistance from any headhunters, recruitment firms or any other third party for any of our job openings. Any unsolicited resumes sent from anyone other than the candidate, in any format, to any person at Replicated, will be considered Replicated property. Replicated will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. #LI-Remote

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022), • Built In LGBTQIA+ Advocacy Award (2022) We are looking for a hands-on product manager to own and evolve how members become eligible, get enrolled, stay engaged, and are continuously recognized across Maven's platform. You will sit at the intersection of complex data integrations, sensitive member data, and the engagement tools and campaigns that drive activation and retention. This role spans technical depth and member impact — from eligibility file ingestion and payer data feeds to the outreach tools and campaigns that turn eligible members into active, engaged participants. You'll partner with engineering, operations, payer partnerships, marketing, and analytics to build reliable, scalable systems that handle sensitive data with care while driving meaningful member outcomes. AI is central to how you build and what you build — from automating data validation to powering intelligent engagement. This is an individual contributor role. You'll be expected to drive outcomes through ownership, cross-functional partnership, and strong hands-on execution. • Own the eligibility and enrollment product area: ingestion, validation, enrollment lifecycle, payer data integrations, and cross-platform eligibility signals, • Build and improve the tools, campaigns, and workflows that drive member activation and engagement — not just data plumbing, but the experiences that turn eligibility into impact, • Partner with engineering, operations, payer partnerships, and marketing to deliver compliant, resilient, and extensible solutions, • Translate complex eligibility rules and payer requirements into intuitive, reliable member-facing experiences, • Drive AI integration into eligibility and engagement workflows — automating validation, improving accuracy, and enabling intelligent outreach, • Use data and insights — product analytics, operational signals, business needs — to inform prioritization and measure impact, • Ensure sensitive member data is handled with the highest standards of privacy, security, and compliance throughout every integration and workflow, • 3+ years of Product Management experience, with hands-on ownership of technical products involving data integrations, eligibility, or health data — healthcare experience strongly preferred, • Direct experience with eligibility data feeds, file formats, enrollment workflows, or payer/employer data exchanges, • Comfort working with technical integration challenges — APIs, data pipelines, file ingestion, cross-system reconciliation — and communicating clearly with engineering and operations partners, • Experience building or improving engagement tools, campaigns, or outreach workflows that drive user activation — not just backend systems, • Attentive to data sensitivity and privacy — you understand the stakes of handling member health and eligibility data and build accordingly, • Excited about AI as both a product capability and a development accelerator — you use AI tools in your own work and think about how AI changes the products you build, • Self-driven, detail-oriented, and effective in fast-moving environments where you need to balance technical precision with speed The base salary range for this role is $160,000 - $185,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: ___. For general and additional inquiries, please contact us at ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Senior Customer Success Manager guides Mid Market Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity within Canada and the US. What we're looking for: * A proven track record with a 5 years experience in revenue generating roles and a minimum 3 years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. * Strong communication skills over email, the phone, and video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic – with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. * Experience with and passion for helping people or businesses use software to be more productive and efficient. You’re passionate about discovering what a team needs in their workplace, and you ask strong open-ended questions that help you learn more about them. * You're technically savvy and enjoy learning new products and translating technical terms for customers who find technology confusing or intimidating. * You have experience and are comfortable in working closely with C-Level executives, and can navigate the nuances of working with different stakeholders to identify and drive value realization * Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across their book of business. * Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and Account Management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. * Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. * You have experience managing revenue retention as your key metric - supporting your customers to drive tool adoption and prevent risk within your book of business. You are comfortable with identifying opportunities for growth and supporting sales counterparts in driving opportunities forward. * Optional: You have personal experience with 1Password or another password manager. While not required, it’ll help you quickly have confidence in this role. What you can expect: Month 1 * Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. * Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. * By the end of the first month, you’ll be able to guide a small sized customer through an intro discussion in our Customer Success process. Month 3 * Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. * Proactively report on customers’ needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. * Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 * Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. * Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. * Hands off cross-sell/upsell opportunities to Account managers and engages enthusiastic customers in advocacy initiatives such as___, case studies and product discussions. * Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). USA-based roles only: The annual base salary for this role is between $75,000 USD and $105,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $83,000 CAD and $116,00 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Acquisition Transformation Lead The defense market is surging, but the data that drives it hasn’t kept up. Companies, government, and investors are forced to perform heavily manual processes and piece together hundreds of disparate sources to make decisions. Obviant is building a data source of truth and AI tools for defense acquisition to solve this. We fuse information from thousands of sources – structured + unstructured – to provide a cohesive picture of budget, programs, the organizations running them, and much more. Whether it’s a company navigating GTM or a program manager developing capabilities, we’re providing all sides with the intelligence they need to execute effectively. We’re growing fast and backed by top funds and DoD/national security veterans. We believe that public sector mission sets matter above anything else. If you feel the same way, we’d love for you to join us. The Role You will serve as an embedded acquisition expert and trusted partner to our government collaborations. In this strategic role, you will provide hands-on guidance to help our customers navigate the complexities of federal acquisition, and develop the vision for how our platform can help transform that process. You will work closely with both customer stakeholders and Obviant’s product team to identify gaps, articulate emerging needs, and inform product evolution—helping shape platform capabilities and workflows that reflect the ideal end state for modern defense acquisition. This is a unique opportunity to pair acquisition domain expertise with the ability to make a huge impact. Responsibilities * Serve as the primary liaison between the government, key stakeholders, and our team * Advise government users on acquisition processes, innovation, and how to navigate/execute effectively * Work with users to identify product solutions & workflows that can address challenges in the acquisition process. You’ll work hand-in-hand with end-users to build future products. * Determine how our data & platform can be applied to create the acquisition tools that you wish you had * Scope future product development efforts, and work hands-on with engineering and product teams to execute. You’ll be a product owner. * Drive adoption, including user training, feedback loops, and continuous improvement initiatives * Identify pathways to expand pilots into expanded deployments with future product development * Monitor and report on program progress, identifying risks, opportunities, and impact Qualifications * Deep expertise in government/DoD acquisition processes, policies, and pain points—especially around technology and innovation programs. * Knowledge of defense acquisition information sources * Strong understanding of the capability development & requirements processes * Superior communication and facilitation skills, able to translate complex needs between end users, technical teams, and leadership. * Passion for innovation, mission-driven work, and transforming acquisition to better support national security objectives. Our Working Style – Why We Might Work Well Together * You care about government & are mission-oriented - Our work is important, and is critical to improving a system that impacts us all. * Perseverance and endurance - Hard problems are worth solving, and solving them can take a long time. There is no such thing as exhausting all options, it’s just time to look for new ones. * Empowerment > micro-management – We’re building a culture of high-performers. Our job is to equip them with what they need and eliminate roadblocks for them to succeed. We trust their judgment, skills, and experience from there. * We’re collaborative and communicate well - Constructive dialogue that takes all viewpoints into account is the only way we get to the right decision. Respect, trust, and complete transparency with each other is critical - keep it all in the open * You’re really good at what you do… but it speaks for itself – High output, no ego. Being humble is extremely important to us * You don’t mind change and are comfortable with uncertainty - We’re deliberate about setting goals, but we’re comfortable changing course and dealing with discomfort to get there. We’re still figuring things out, and that demands being flexible and iterative. * Work doesn’t feel like “work” to you – We’re passionate about what we’re going after, and we devote more time to it than a typical 9-5. That often means putting in extra time at night and occasionally on weekends. However, maintaining your own personal balance comes above all else, and you should establish that however you need to - flexible schedule, taking advantage of time off, or anything else you need. * You like to move fast and have a bias towards action - Our roadmap is directional at this stage - speed and a feeling of urgency is key to prove it out. We expect each other to proactively determine what needs to get done and go for it. * Integrity is never negotiable – Transparency, honesty, and respect comes above all else. Benefits & Structure * We’re a tight-knit team headquartered in Arlington, VA. We work in the office together most days, and believe being in the same place is a competitive advantage. * Flexible schedule - We all have other things going on in our lives. Doctor visits, kids’ activities, dog walks - take care of it whenever you have to. And work from home when you need to. * Competitive compensation + Sizeable equity - We’re building something with massive upside potential, and you’ll have ownership in that. This is ours. * Flexible vacation time - Use what you want, as long as you’re taking care of what needs to get done. * Full health, dental, and vision insurance. * And more…

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. The External Support Representative will develop an understanding of AssetWatch products and services to support both hardware & network outages for external customers. You will collaborate with stakeholders to ensure timely and long-term solutions. What You'll Do: Who You Are: • 2+ Years of some form of technical support or equivalent experience, • 2+ Years of customer service interaction, in person or virtual, • Experience with high volume support ticketing systems, • Experience with CRM platforms (Salesforce strongly preferred) What We Offer: AssetWatch is a remote-first rapidly growing startup providing a game changing condition monitoring platform and mobile experience in the industrial manufacturing space. • Competitive compensation package including equity options., • Flexible work schedule, • Full benefits and 401K Match, • Opportunity to make a real impact every day, • Opportunity to grow as a leader and build a team, • Unlimited PTO We have a distributed team that works remotely across locations in the United States. We are open to candidates from most states as long we all can closely collaborate within core working hours. #LI-Remote What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. • Competitive compensation package including stock options, • Flexible work schedule, • Comprehensive benefits including retirement plan match, • Opportunity to make a real impact every day, • Work with a dynamic and growing team, • Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

Studio Wildcard, creators of the smash indie hit ARK: Survival Evolved, was founded in 2014. ARK has become one of the most successful cross-platform indie titles ever and continues to break industry records. We are looking for a hybrid Product Engineer to take ownership of the ongoing technical state and product health of our console platforms (PlayStation and Xbox) for the ARK IP. Reporting directly to the Live Operations Lead, you will act as the technical product owner for our console live environments. This role requires a blend of hands-on C++ engineering to analyze general console-specific bugs, experience with the console debugging and performance-analysis tools, alongside the product mindset needed to triage the backlog, assess risk, and raise the alarm on critical live issues. Responsibilities: • Monitor, manage, and take product ownership of the daily technical health and live state of the PlayStation and Xbox platforms., • Debug, review, and implement code fixes for general and mid-complexity console-specific issues within Unreal Engine., • Partner with the Live Ops Lead to analyze, prioritize, and manage the console issue backlog, balancing technical effort with player impact., • Act as the primary alarm-raiser for critical console issues, ensuring immediate visibility to the broader engineering team when complex, deep-engine fixes are required., • Work closely with the QA Manager to verify bug reproduction steps, confirm fixes, and deploy rapid solutions to the live environment., • Identify and escalate console-specific issues that require non-programming fixes (such as Tech Art, Materials, or Level Tech). Route these issues to the appropriate external departments and follow through to ensure they are effectively and appropriately resolved for console platforms. Requirements: • Minimum of 2-3 years overall experience in game development, preferably in a live ops, multiplayer, or post-launch support environment., • Hands-on Unreal Engine 4/5 programming experience with a solid working knowledge of C/C++., • Experience developing, debugging, & operating on modern console platforms (PlayStation 5, Xbox Series X|S), including using those consoles’ respective developer-tools., • Strong ability to weigh the technical cost of a fix against its immediate impact on the player experience., • Ability to work core hours of 10:00 AM PST to 4:00 PM PST., • Willingness to be on-call for live issue firefighting and to crunch around critical shipping periods to support major content launches. Pluses: • Shipped titles credited as a Product Engineer, Live Ops Engineer, Console Engineer, or similar technical role., • Experience navigating console certification processes (Sony TRC / Microsoft XR)., • Familiarity with the ARK franchise (Survival Evolved / Survival Ascended). Required Application Materials: • Resume, • Cover Letter including:, • Why you are interested in this role, • Why are you interested in working for Studio Wildcard, • What other games are you currently playing About The Studio Studio Wildcard was founded in 2014 by industry veterans Jeremy Stieglitz and Jesse Rapczak, with the mission of bringing AAA quality to ambitious indie productions designed for core gamers. With countless years of combined industry experience across multiple independent and studio-backed titles, Wildcard's core team continues to grow, with offices in Redmond, WA and Gainesville, FL including distributed team members across multiple continents. Equal Opportunity Employer Wildcard is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex, pregnancy, sexual orientation, or any other characteristics protected by applicable laws, regulations or ordinances. If you need assistance and/or reasonable accommodations due to disability during the application or the recruiting process, please let us know. Pay Transparency Information The expected annual base pay range(s) for this position vary based on a variety of factors, which include: (but aren't limited to) skills, competencies, qualifications, knowledge, and experience. Each pay range is only relevant to those residing in WA state and can vary based on geographical location. Wildcard Benefits We pay 100% of all premiums for the employee and discounted rates for dependent premiums. Our coverage includes Medical (5 different plans to choose from), Dental, Vision, Short Term and Long Term Disability, Life Insurance, 401(k) option, 100% covered Parental Leave, PTO, Paid Holidays, Unlimited Sick Time, and FSA/ HSA options( pay range is established for WA location and will need to be reviewed for other locations)

Agentic AI Engineer Location: Remote / Alexandria, VA Clearance: Eligibility to be cleared Are you ready to be part of a team that creates cutting-edge AI-powered analysis and simulation on-demand? At Whitespace, we use our Iris platform to uncover hidden relationships and patterns of life (POL) at machine speed, enhancing mission performance like never before. We are seeking a creative and proven Agentic AI Engineer to join our dynamic team and play a crucial role in unlocking the potential of our AI models. Someone who knows how to make AI systems that do more than just generate text — they make them take action. This role focuses on building intelligent, tool-using agents that can navigate complex technical environments, identify problems, and reason about remediation paths. You will be part of a small, high-caliber team solving hard problems at the intersection of machine learning, systems, and national security. At Whitespace, we are redefining national security by pushing the limits of what is possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow's threats. If you are passionate about making a difference in the world and being part of groundbreaking technology in national security, this position is for you! This position is 100% remote for candidates that are not located within fifty miles of the corporate office. This role requires approximately 10% travel. Remote employees will be required to travel to the corporate office in Alexandria, VA at least twice a year. This position will report directly to the Product Manager. The candidate must be a U.S. citizen and reside in the contiguous United States. You will be a W-2 employee of GeoDelphi, Inc., and we do not accept third-party applications. RESPONSIBILITIES • Architect, develop, and deploy advanced autonomous AI agents tailored for cybersecurity applications., • Define and implement intelligent agent systems capable of real-time decision-making and adaptive threat responses., • Collaborate cross-functionally with product managers, engineers, and analysts to translate innovative concepts into robust solutions., • Mentor and guide engineering teams on best practices in developing agent-based AI solutions., • Continuously evaluate, test, and enhance the capabilities and performance of agentic systems within Whitespace’s ecosystem., • Drive technical excellence and promote engineering best practices within the AI team. EXPERIENCE • A bachelor's or master’s degree in Computer Science, AI, Machine Learning, or a related field with at least 5 years of related experience. Will consider experience in lieu of a degree., • Strong proficiency in Python, with experience in relevant libraries, frameworks, and technologies such as FastAPI, asyncio, and PyTorch., • Proven experience developing in Python and deploying robust AI/ML solutions, with specific expertise in autonomous agents., • Direct experience integrating generative AI models (OpenAI, Anthropic, Google Gemini, LLaMA) into practical agentic systems., • Demonstrated ability to design scalable, distributed systems and cloud-native architectures., • Extensive experience in prompt engineering and fine tuning LLM models, • Ability to design and implement agentic frameworks and architectures., • Knowledge of techniques for grounding generative models with external knowledge sources (e.g., retrieval-augmented generation, Knowledge graphs, etc.), • Familiarity with MLOps principles and tools for model deployment and monitoring, • Understanding of the security implications and mitigation strategies for generative AI and agentic systems., • Excellent collaboration, mentorship, and communication skills, enabling you to collaborate effectively with distributed teams., • Familiarity with Cloud Computing Platforms, • Medical, Dental, and Vision plans, • Unlimited PTO, • Federal Holiday Paid Leave, • 12 weeks of paid Parental Leave, • Employer paid STD/LTD, • Employer Paid Life Insurance, • 401K plan and Employer Match, • Professional Development Assistance GeoDelphi, Inc. dba Whitespace is building AI solutions for global leaders. Recognized as the most innovative company in the Geospatial Industry, Whitespace exponentially accelerates speed-to-answer with powerful analytics, high-cadence data feeds, and human expert-machine teaming. Our answers are rooted in truth data about human activity, delivering reliable decision advantage that keeps pace with world events. Whitespace is headquartered in Alexandria, Virginia. For further information, visit: ___. GeoDelphi, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, pregnancy, gender identity, national origin, disability, or Veteran status.

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for a Sr. Manager of Customer Success to help build and scale our Enterprise Customer Success team. The right candidate is an experienced manager with a proven ability to create programs to drive the customer adoption lifecycle throughout all Smartsheet accounts. As a Sr. Manager of Customer Success you will manage a team of Customer Success Managers and partner with the Director of Customer Success, Enterprise to execute on the overall team vision. You will collaborate with Sales and Marketing to help drive growth of our business. This role is responsible for driving successful product usage, customer value, and net retention. You will report to the Director of Customer Success, Enterprise. Due to the collaborative nature of this role, ideal candidates will be based on the East Coast. You Will: • Manage a team of Customer Success Managers, • Meet or exceed set targets, • Set expectations with internal team members, develop a collaborative team culture while promoting career growth., • Empower team of CSMs to onboard and expand customer product usage while uncovering revenue opportunities., • Use data to track performance, forecast retention, and create customer insight, • Partner with Marketing, Support, Professional Services, and Sales to create a positive customer journey that delights customers, improves customer satisfaction, inspires referrals and guides account growth., • Build/refine programs to improve and scale, • Bring creative ideas to the group to help improve the next stages of the business, • Promote operational excellence across the Customer Success team, • Create a culture of inclusivity, recognizing the strengths that individuals bring to the team to promote engagement and development opportunities, • Other job duties as assigned You Have: • Business development, organization, team building and management passion, • Experience working in a cloud applications, • 5+ years working in a leadership capacity, • 8+ years of Customer Success or Account management experience in a technology/software environment, or Technical Account Management experience within Enterprise SaaS, • Passion and demonstrated ability for mentoring and team growth, • Experienced in managing a Customer Success or Account Management team, • Outstanding management skills across a varied set of responsibilities, • Passion for working with leading edge, web-based technologies and a desire to understand Smartsheet’s benefits, use cases, and business and technical elements, • Experience and success partnering across departments, • Bachelors (BA/BS) degree Current US Perks & Benefits: • Medical/vision and dental coverage options for full-time employees, • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay), • Monthly stipend to support your work and productivity, • Flexible Time Away Program, plus Sick Time Off, • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans, • US employees receive 12 paid holidays per year, • Up to 24 weeks of Parental Leave, • Personal paid Volunteer Day to support our community, • Opportunities for professional growth and development including access to Udemy online courses, • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account, • Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $135,000 - $172,500 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. ___ One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. We are seeking a highly motivated and technically skilled Technical Accounting Lead to join our team, with a focus on supporting pricing and packaging initiatives. In this unique cross-functional role, you will partner closely with the Product, Finance, Legal, and Deal Desk teams to assess and influence how we bring new offerings to market. This is a high-impact position that goes beyond traditional revenue accounting to evaluate the accounting impacts of new product offerings and pricing structures, while also ensuring that these strategies are operationalized in a scalable manner across our CRM, ERP, and Billing systems. If you are excited by the challenge of translating complex accounting guidance into practical, business-friendly solutions — and want to work at the intersection of strategy, product innovation, and finance — this is the opportunity for you. This is an individual contributor role reporting to the Manager of Technical Accounting. You will: • Partner with cross-functional teams to anticipate and advise on downstream revenue recognition impacts from product and pricing decisions, • Lead ASC 606 accounting assessments on strategic go-to-market and pricing initiatives, including the preparation of written accounting memos, • Contribute to the design and implementation of scalable processes that support dynamic pricing strategies and revenue growth, • Support ongoing external audit requirements by maintaining robust internal controls related to revenue recognition and pricing changes, proactively adapting controls as pricing models and product offerings evolve, • Maintain and manage the item catalog in NetSuite, ensuring proper configuration based on revenue recognition conclusions You have: • A Bachelor’s degree in Accounting or equivalent experience, • 5-8 years of relevant experience in revenue accounting or technical accounting roles, • Strong working knowledge of ASC 606, including experience with judgment-heavy topics such as SSP, variable consideration, and principal vs. agent assessments, • A deep understanding of order-to-cash processes and systems (e.g., NetSuite and Salesforce) and how technical conclusions impact operations, • Excellent interpersonal and communication skills, including the ability to translate complex accounting concepts into clear, actionable guidance for cross-functional partners, • Proven experience in researching, documenting, and presenting technical accounting positions You have an advantage if: • You have obtained CPA certification or have passed the CPA exam and are working towards licensure, • You have exposure to the application of ASC 606 in SaaS or technology companies with both SaaS and On-Premise offerings, • You are adaptable, intellectually curious, and comfortable navigating ambiguity in a fast-paced environment, • You embrace challenges and strive for continuous improvement, • You foster collaboration and teamwork through a positive attitude Salary Range: $110,000 - $138,000 In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Global volunteering and community initiatives Our Benefits: • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement, • Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

About the role We are looking for a senior platform engineer to drive the core platform, infrastructure, and developer tooling behind our products. This role is both hands-on and strategic: you will design and implement core systems, define the platform roadmap, and work across engineering teams to ensure we have a secure, reliable, and scalable foundation. You’ll report directly to the CTO and be trusted to identify problems, set direction, and execute solutions without day-to-day oversight. You’ll partner with engineering managers across PHP, Python, and mobile/web platforms, but you will be responsible for the architectural vision and execution across the company. Responsibilities • Design and implement complex and critical backend systems such as payment processing and authentication systems in the core Wag backend application, • Design cross-platform and cross-team system architecture, • Design and implement efficient build and deployment pipelines, containerization (Docker, Gitlab CI/CD), and developer tooling to improve productivity, • Incorporate AI powered solutions to support platform quality and developer productivity, • Define and maintain the platform roadmap, balancing reliability, developer productivity, technical debt, and cost, • Contribute infrastructure as code using Terraform, • Design and drive incident response procedures including observability and on-call tooling, • Serve as a trusted technical owner for key backend systems, • Mentor engineers on infrastructure and platform best practices, • Ensure Security & Compliance in platform design in partnership with Security Manager, • Own the data engineering and analytics platform design, • Participate in on-call incident response for key systems KPIs: • Code and App Quality: Bug regression rate, app quality, platform performance, • System Reliability: Uptime and MTTR, • Velocity Enablers: CI/CD speed, developer productivity metrics, • Technical Hygiene: Reduction in systemic debt, roadmap progress on platform initiatives, • Cross-team Alignment: % projects conforming to standards Qualifications • Willingness to roll up your sleeves and move from planning to execution with a small team, • Significant backend software development experience, • Familiarity with PHP and Python, • Strong experience with containerization (Docker) and CI/CD pipeline design, • Expertise designing and maintaining cloud infrastructure; ideally in AWS, • Proficiency with Terraform (or equivalent IaC tools) for managing infrastructure, • Strong experience with containerization (Docker) and CI/CD pipeline design, • Proven ability to design complex and reliable systems with minimal oversight, • Experience driving cross-team initiatives and influencing technical direction, • Solid understanding of reliability engineering, monitoring, and incident management, • Excellent communication skills and ability to work with multiple engineering teams About Wag! Group Co. Wag! Group Co. strives to be the number one platform to solve the service, product, and wellness needs of the modern U.S. pet household. Wag! pioneered on-demand dog walking in 2015 with the Wag! app, which offers access to 5-star dog walking, sitting, and one-on-one training from a community of over 500,000 Pet Caregivers nationwide. In addition, Wag! Group Co. operates Petted, one of the nation’s largest pet insurance comparison marketplaces; Dog Food Advisor, one of the most visited and trusted pet food review platforms; WoofWoofTV, a multi-media company bringing delightful pet content to over 18 million followers across social media; and maxbone, a digital platform for modern pet essentials. For more information, visit ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Partnership Engineering team owns the engineering surface area required to make external partnerships and integrations successful from early Strategic Partnerships discussions through GA launch. We provide technical validation, build shared integration infrastructure, and enable scalable, repeatable integrations through strong documentation, tooling, and direct partner engagement. This team sits at the intersection of product, platform, and external partners. We work across new platform systems, Developer Platform capabilities, browser integrations, and SDK surfaces to ensure integrations are secure, extensible, and built to last. As a Senior Developer on Partnership Engineering, you’ll design and build the integration patterns, components, and tooling that power high-impact external partnerships. You’ll work directly with partners during active integrations, contribute to shared infrastructure, and help turn one-off deals into reusable capabilities. This is a senior individual contributor role with broad scope. You’ll operate independently, shape technical direction within integrations, and influence platform evolution based on real-world partner needs. This is a remote opportunity within Canada and the US. What we're looking for: * Strong backend or full-stack engineering experience building APIs, SDKs, platform capabilities, and integrations with AI-native technologies (LLM APIs, agent frameworks, embeddings, or retrieval systems) * A track record of delivering complex integrations across organizational boundaries * Comfort engaging directly with external technical stakeholders and representing engineering decisions clearly * Experience designing secure systems, including authentication, authorization, and policy-driven access models * Ability to reason about partner architectures and translate them into pragmatic integration designs * Clear technical writing and documentation skills * Strong ownership mindset you drive work forward without waiting for perfect clarity * Sound judgment on when to build reusable infrastructure versus solving a narrow partner need * Experience building or maintaining developer platforms or SDK ecosystems * Familiarity with browser integrations or extension architectures * Experience migrating systems to new platform primitives or security models * Hands-on experience integrating with external AI companies or AI-native technologies such as LLM APIs, agent frameworks, embeddings, or retrieval systems What you can expect: * Lead technical design and implementation for complex external integrations spanning SDKs, service accounts, browser surfaces, new platform systems, and AI-native platforms * Partner closely with the Strategic Partnerships team to validate feasibility, assess partner architectures, and shape practical integration approaches * Build and extend platform components required to support in-flight integrations * Identify common integration patterns and abstract them into reusable infrastructure * Contribute to the external integrations program, including tracking lifecycle progress from initial discussion through GA * Produce clear technical artifacts (design docs, sequence diagrams, integration guides) that support both internal alignment and partner execution * Improve self-service documentation and tooling so integrations become increasingly plug-and-play * Support partner migrations to new platform capabilities, including new platform systems-based systems with auditing and policy controls * Use focused POCs to de-risk new integration patterns, including integrations with external AI platforms and model providers, and inform platform investments USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

At NerdWallet, we’re on a mission to bring clarity to all of life’s financial decisions and every great mission needs a team of exceptional Nerds. We’ve built an inclusive, flexible, and candid culture where you’re empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well-being, development, and ability to make an impact because when one Nerd levels up, we all do. A Staff Software Engineer plays a critical role in designing, developing, and maintaining complex software systems while providing technical leadership within a team. Their primary purpose is to architect scalable and efficient solutions, ensuring that software meets both functional and non-functional requirements such as performance, security, and maintainability. Staff Software Engineers are responsible for writing high-quality, scalable, and efficient code, ensuring that software meets business and technical requirements. Additionally, they review and optimize existing code, conduct thorough testing, and troubleshoot complex issues to improve system performance and reliability. Staff Software Engineers also mentor junior developers, fostering a culture of continuous learning and best practices in coding, architecture, and software development methodologies. They collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to align technical solutions with business objectives. Furthermore, they contribute to architectural decisions, evaluate new technologies, and drive innovation within the organization. Strong communication, problem-solving skills, and the ability to work independently while leading projects are essential for success in this role. This role reports to the Senior Manager, Engineering. * Optimize and build new insurance flows through our organic/paid marketing funnels via ordering changes, micro-optimizations, and A/B testing the auto insurance, home insurance, life insurance, Medicare and travel insurance flows. * Design and implement secure, scalable back-end integrations with partner and third-party platforms to support conversions and user engagement. * Lead development of high-impact insurance experiences, including organic SEO pages that drive top-of-funnel traffic and user flows across multiple insurance products (auto, home, life, Medicare, U65 health, travel, and pet). * Instrumentation of our systems in our Observability platform Datadog. * Architecting complex systems that help grow the insurance business. * Serve as a tech lead on the team. * Build across the full software stack — from front-end experiences to back-end systems and data workflows. * Design and implement secure, scalable back-end integrations with partner and third-party platforms to support conversions and user engagement. * Contribute to a move-fast development culture by owning the full tech stack with minimal dependencies. * Use observability and monitoring tools to proactively identify, diagnose, and resolve production issues quickly. * Collaborate cross-functionally with product, design, and data teams to deliver measurable impact across the insurance vertical. * Add monetization onto pages lacking it, making changes to drive more traffic through pages that have low traffic. * Improve SEO page performance to enhance site speed, accessibility, and user engagement — driving stronger rankings and visibility on SERPs. * Serve as a mentor to the engineers on the team. * Help to drive our existing values as a team towards better engineering practices, strong continuous improvement thinking, and failing fast / repairing faster mentality. * Partner with management to continuously develop the engineering roadmap for our team. * Biased to action and are happy to iterate along the way based on what we learn. You tend to believe that time to market is more meaningful than perfection. * Not afraid to fail. We take informed risks and chances, they often work, sometimes they don’t. You learn from those mistakes and incorporate them into how you think in the future. * Aware that “fast” and “quality” are not mutually exclusive. We can deliver high quality, well engineered code fast. You do not cut quality first to meet timelines, you often thoughtfully try to figure out how to do both. * Interested in being a mentor and a teacher to make those around you better. We aren’t perfect, neither are you. You believe that together we are more than the sum of our parts and you expect others to help you to grow and learn too. * Minimum of 10 years in software engineering, with a strong background in front-end development, back-end development, and distributed systems. * Education: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience). Technical Skills: * Expert in React, TypeScript, Node * Familiarity with Next.js * Relational database experience * 4+ years working on a public-facing website (should understand: SEO, ADA, responsive, etc) * Software Development – Strong understanding of software development lifecycle (SDLC) and methodologies (Agile, Scrum, DevOps). * System Design & Architecture – Experience in designing scalable, distributed, and high-performance systems * Databases – Expert knowledge of SQL (PostgreSQL, MySQL) and NoSQL databases * Cloud Platforms – Experience with AWS, Azure, or Google Cloud for deploying and managing applications * DevOps & CI/CD – Familiarity with automation tools (Docker, Kubernetes, Jenkins, GitHub Actions) * Testing & Debugging – Proficiency in unit testing, integration testing, and debugging tools * Security Best Practices – Awareness of security principles, authentication, and authorization techniques * Version Control – Proficiency with Git and workflows like GitFlow * This role will be remote (based in the U.S.). * We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family. Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?) * Industry-leading medical, dental, and vision health care plans for employees and their dependents * Rejuvenation Policy – Flexible Vacation Time Off + 11 holidays + holiday company shutdown * New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care * Mental health support * Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests * Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution * Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend) * Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends) Have Some Fun! (Nerds are fun, too) * Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities * Hackathons and team events across all teams and departments * Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction * Our Nerds love to make an impact by paying it forward – Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) * 401K with 4% company match * Be the first to test and benefit from our new financial products and tools * Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar * Disability and Life Insurance with employer-paid premiums If you are based in California, we encourage you to read this important information for California residents linked___. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this___, as well as the Los Angeles Fair Chance Act, which requires this___. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see: * E-Verify Participation Poster___) * Right to Work Poster___ /___ #LI-Remote

Who We Are; What We Do; Where We’re Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Summary Magnet Forensics is seeking a highly experienced, strategic, and customer-obsessed FedRamp Customer Success Manager (CSM) to own and lead relationships with our most complex, high-value, and mission-critical customers. This role will support U.S. federal customers operating in FedRAMPauthorized environments. The Customer Success Manager will partner closely with Federal Sales, Security, Compliance, and Engineering teams to ensure customer success while adhering to FedRAMP requirements and federal security standards. As a FedRamp CSM, you will serve as the primary strategic partner for assigned FedRamp accounts, guiding customers through their full lifecycle with Magnet — from onboarding and deployment through adoption, value realization, renewal, and expansion. You will be accountable for building deep, trusted relationships across customer organizations (including C-level stakeholders), coordinating complex internal teams, and ensuring customers achieve measurable outcomes aligned to their business and investigative objectives. The mission of the FedRamp Customer Success Manager is to protect and grow Magnet’s most important customer relationships by delivering exceptional experiences, accelerating time-to-value, proactively managing risk, and creating long-term partnerships that drive retention, expansion, and advocacy. • Strategic Customer Leadership & Executive Engagement, • Own executive-level relationships within FedRamp accounts, including regular engagement with C-suite and senior leadership stakeholders., • Understand and communicate FedRAMP controls, authorization boundaries, and shared responsibility models to customers, • Serve as the primary Customer Success Manager for U.S. federal customers operating under FedRAMP requirements, • Act as a trusted advisor to customers, aligning Magnet’s products and services to their strategic objectives, operational priorities, and long-term success., • Lead executive business reviews (EBRs/QBRs), outcome-focused success planning, and roadmap discussions with customer leadership., • Proactively identify risks, adoption challenges, and expansion opportunities, and drive coordinated action plans., • Customer Lifecycle Ownership & Value Realization, • Lead complex customer onboarding, implementation, and adoption efforts across Magnet’s product portfolio, ensuring successful deployment and accelerated time-to-value., • Support customers through federal onboarding, renewals, and expansion while maintaining compliance with government security standards, • Develop and maintain comprehensive customer success plans, including goals, milestones, success metrics, and executive outcomes., • Identify, track, and mitigate adoption barriers through structured, cross-functional collaboration., • Drive customer retention, renewal readiness, and expansion by ensuring consistent value delivery and outcome realization., • Product & Domain Expertise, • Serve as a subject-matter expert on Magnet’s products, services, workflows, and use cases across digital forensics and investigative environments., • Provide strategic guidance on product capabilities, integrations, licensing, and best-practice workflows to both technical and non-technical audiences., • Partner closely with Customer Success Engineering, Professional Services, Support, and Product teams to address complex technical and operational needs., • Translate customer feedback, feature requests, and trends into actionable insights for internal teams., • Cross-Functional Leadership & Internal Alignment, • Act as the primary customer advocate within Magnet, ensuring customer priorities are understood and addressed across Sales, Renewals, Support, Product, Engineering, and Professional Services., • Collaborate with Sales and Pre-Sales to ensure a seamless transition from pre-sales to post-sales and ongoing account strategy alignment., • Partner with Renewals and Growth teams to support retention and expansion strategies for FedRamp accounts., • Use Gainsight and Salesforce to maintain a complete, accurate, and actionable 360-degree view of the customer., • Relationship Building & Advocacy, • Build deep, multi-threaded relationships across customer organizations to ensure long-term partnership resilience., • Collect and synthesize customer feedback, training needs, and experience insights to continuously improve customer outcomes., • Champion customer advocacy opportunities, including references, testimonials, and advisory participation where appropriate., • Proven experience managing strategic, high-value, enterprise or public-sector customer relationships, including direct engagement with C-level executives., • Strong customer success, account management, or technical account leadership background with ownership of renewals and expansions., • Deep understanding of complex software products, technical workflows, and enterprise environments., • Exceptional relationship-building skills with the ability to influence, lead, and align both customer and internal stakeholders., • Strong business acumen and ability to translate customer goals into measurable success outcomes., • Excellent verbal and written communication skills, with the ability to present confidently to executive and technical audiences., • Highly organized, proactive, and comfortable managing multiple complex accounts simultaneously., • Experience using Salesforce CRM and Gainsight (or similar CS platforms) to manage customer health, risk, and engagement., • Technical & Domain Expertise, • Previous experience in Digital Forensics and Incident Response (DFIR) or closely related investigative, security, or law-enforcement technology domains., • Strong technical aptitude, including the ability to discuss product architecture, integrations, workflows, and network considerations., • One of the following certifications or strong demonstrated knowledge of network architecture: CCST, CCNA, or equivalent., • Industry-recognized certifications (CFCE, GCIHA) and/or Magnet certifications (MCFE, MCGE/MCVK, MCVE, etc.) are highly desirable., • Additional Requirements, • Must possess an active U.S. Government Security Clearance (Secret or higher)., • Demonstrated ability to operate in highly regulated environments while balancing customer advocacy, security requirements, and business outcomes., • Ability to work flexible hours as needed to support customer and business needs., • Willingness to travel, including potential international travel, to support FedRamp customers.

Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore ___ and ___, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Location: Remote (USA only - Bay Area and/or PST preferred) Annual salary: USD 150,000 - USD 170,000 Type: Full-Time Reports to: Assistant Controller We are seeking an Accounting Manager to join the growing Corporate Accounting team at Nex. This is a high-impact role for a hands-on accounting professional who thrives in a fast-paced, data-driven environment and is comfortable managing a small, growing team while navigating challenges to help build a disciplined and scalable accounting foundation as Nex expands across multiple channels and global markets. In this role, you will own key areas of the monthly close, lead complex reconciliations, and help establish robust accounting policies, controls, and reporting processes. The position requires strong technical accounting expertise, the ability to manage competing priorities, and a continuous-improvement mindset. You will partner closely with the Technical Accounting team, FinOps, Supply Chain, Fulfillment, and Business Systems to ensure data integrity and audit readiness, while driving process automation and cross-functional alignment as the company continues to scale. • Lead and execute the month-end close process, coordinating with internal teams and outsourced accounting advisors to ensure timely, accurate, and complete financial reporting., • Partner with the internal Technical/Revenue Accounting team to ensure revenue recognition models comply with ASC 606 and company revenue policies., • Review complex balance sheet reconciliations, including accounts receivable, deferred revenue, inventory, prepaids, and accrued expenses, ensuring accuracy and maintaining audit-ready supporting documentation., • Prepare and manage audit support for assigned areas, including developing audit-ready schedules, responding to auditor requests, and ensuring timely resolution of inquiries., • Drive improvements to accounting processes, systems and data workflows, leveraging Excel, Power Query, and automation or BI tools to reduce manual effort and enhance data accuracy., • Collaborate cross-functionally with FinOps, Supply Chain, and Fulfillment teams to validate accounting data flows and ensure consistent treatment across operational systems., • Support technical accounting analysis related to new business initiatives and evolving accounting requirements., • Assist with the implementation and optimization of ERP and business systems to support scalable accounting processes as the company grows., • 7+ years of progressive accounting experience, 2+ years of people management, • Ideally within consumer electronics, e-commerce, or hardware businesses & early stage startup experience, • Strong technical knowledge of the U.S. GAAP, with emphasis on revenue recognition, inventory, and COGS accounting., • Advanced Excel and data skills with ability to analyze and reconcile large data sets., • Experience with ERP systems (NetSuite preferred). Experience with accounting software systems such as Blackline and FloQast is a bonus. Familiarity with Shopify, Amazon Seller Central, and WMS platforms is a plus., • Hands-on experience with accounting system implementation or process automation is a plus and highly valued., • Exceptional attention to detail, ability to work independently, ownership mentality, and ability to drive results in a fast-paced environment., • Experience applying ASC 606 for multi-channel businesses (DTC, wholesale, and distribution)., • Exposure to cost accounting in hardware or physical goods environments., • Prior experience managing or preparing for external audits in a high-growth company., • Demonstrated track record of process improvement and building scalable accounting operations., • Competitive compensation package., • Flexible working hours and vacation policy., • Product-driven culture that treasures talents and individual growth., • Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong. Learn more about us at ___. We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

ABOUT CORDIAL We founded Cordial in 2014 on the belief that there should be more humanity and empathy in marketing—both in how brands communicate with their customers and in how technology companies work with brands. We built our company and platform purposefully, driven by a desire to inspire more thoughtful communication and to create experiences that feel more personal and human—for consumers, for the people at the companies we work with, and for Cordial employees. Today, brands like PacSun, Revolve, Abercrombie & Fitch, Realtor.com, L.L. Bean and Forbes rely on Cordial to drive revenue growth by sending a better message. We chose the name Cordial to symbolize how we empower our clients to communicate with their customers, as well as how we do business: with transparency, collaboration, and trust. We're building a passionate team of individuals willing to learn, grow, and be thoughtfully challenged on a daily basis to continuously improve our product, company, and culture every single day. OUR VALUES • Communicate better than the rest, • Own it, every time, • Solve client problems tenaciously, • Make Waves POSITION SUMMARY The Cordial Solutions Engineer is the team member regarded as the Cordial subject matter expert. You will be responsible for guiding Cordial clients through a successful implementation of the platform, third party integrations, and providing solutions for complex and unique use cases. YOU WILL • Be client obsessed. You will consult with clients directly as a subject matter expert of the Cordial platform. You will assist clients in understanding how they can apply new product features and enhancements to align with their business goals. And you will develop and share best practices to clients. Clients will adore you., • Make implementations look easy. You will help clients implement Cordial’s RESTful API and JavaScript Snippet into their marketing stack and maximize the value generated from the Cordial platform. Easy breezy., • Solution like a boss. You will identify issues, recognize patterns, propose solutions and help to create repeatable processes and/or documentation to assist with the long-term success of our internal team, clients, and partners. You will enable clients to use dynamic scripting for email language and machine learning capabilities. You will design data structures that will gracefully flow downstream and integrate into Cordials object model. You will always be thinking of solutions., • Act as and help the Project Manager. You will manage internal stakeholders and external client expectations on projects and timelines., • Collaborate all day, everyday. You will work closely with the product team to improve client adoption across our entire platform. You will also collaborate with our Client Success, Strategy, Support, and Sales teams to ensure Cordial is continuously meeting and exceeding our client’s expectations and goals., • Be an organized sensei. You will document and record all completed project work allowing a manageable framework that everyone can access for success. Obsessive documentation is key to being great. You know that. ABOUT YOU • You are seasoned. You hold a BS in Computer Science or a closely related field. You have a minimum of 4 years of experience in professional services. You have a track record of driving meaningful, successful implementations and managing client projects. You’ve got some tricks up your sleeve!, • You love technology. You are eager to be an expert in Cordial’s technology and you’d work diligently to remove any friction preventing our clients from unlocking the power of the platform. Cordial has a robust ecosystem with various inputs/outputs including a RESTful API, JavaScript Tag, Dynamic Scripting for Email/SMS/Push, and a sophisticated UI. All that sounds fun to you, so keep reading., • Your superpowers are your technical skills. You have a strong understanding of RESTful APIs, you are comfortable with JSON data structure, you read/write HTML/CSS/JavaScript, you have experience with PHP (or other programming language), and you are capable of using Browser Developer Tools. Also you understand differences between SQL and noSQL.Your family doesn’t understand what you do for a living; they just know you’re wicked smart., • You are a professional problem solver. You have the ability to handle difficult or unexpected technical issues and/or complex business challenges while remaining calm and identifying solutions. You will handle incidents, escalations, and exceptions in a professional manner because you’re a pro!, • You are confident. You have no problem working with senior level marketers, IT /systems integrators and marketing technology and services partners., • You like to juggle and project management comes naturally. You are able to manage multiple open projects at any point in time, with varying degrees of complexity and business priority., • You navigate well in organizations. You have an uncanny ability to collaborate with internal teams including Experience Management, Strategy, Support, Product, Engineering, Sales, and the Executive Team., • You don’t mind a little chaos. You have a track record of delivering phenomenal results in a dynamic, autonomous start-up environment., • Last but not least, you embody Cordial’s values., • Currently located in the US. BONUS POINTS IF YOU • Have experience in enterprise marketing automation, email marketing and/or digital marketing industries., • Have enterprise client experience. COMPENSATION & BENEFITS $95,000.00-$130,000.00 base salary annually. The compensation range may be adjusted based on experience and location. In combination with base salary, Cordial's compensation package includes equity and bonus, a robust benefit plan (medical/dental/vision/life), 401k match, flexible time off. Additionally, we offer perks such as childcare and continued education yearly reimbursements. We pride ourselves in maintaining a healthy work/life balance, a strong dedication to DE&I efforts, and an overall respectful and open culture! Cordial is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability status, sex (including pregnancy), age, gender, gender identity or expression, sexual orientation, marital status, veteran status, or any other characteristic protected by law. Cordial is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us. We are seeking a Product Manager to join our Savings and Deposits team to define, lead and deliver key aspects of our payments roadmap Your objective will be to rapidly expand our payments capabilities to meet core customer needs.We’re looking for an individual with the skill to converge customer and business needs through deep understanding of payment rail capabilities and user experience. Our goal is to go beyond the utility needs of payments to delight our customers with money movement that is fast, frictionless, intelligent, and transparent. This role will be responsible for initiatives end to end, from performing customer and market research, to designing the product, to developing and implementing the products, and measuring the results and identifying opportunities to iterate. • Create and drive epics and user stories in support of state of the art money movement and deposit capabilities, • Establish thought leadership in payments experiences, • Manage product performance, focusing on customer needs, driving growth, and controlling costs, • Collaborate with cross-functional teams (engineering, data science, design, marketing etc.) to build and run solutions, • Develop and present detailed product deliverables to cross functional stakeholders and executives, • Stay updated on industry trends and best practices, • Remove team obstacles and champion payments initiatives across Varo, • 5+ years of related work experience with 3+ years in Product Management, • Experience in payments, banking, and/or fintech, • Familiarity with UX paradigms and best practices, • A measurement mindset - you know when to launch with holdouts, A/B tests, or multi-armed bandits; you can’t wait to evaluate results and recommend next steps, • A bias towards action - you’ll find a way to get the insights you need to help inform your decision making, • Ability to distill complex information into clear and succinct strategy documents and actionable PRDs to ‘sell’ your vision

Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation. Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team. #LI-Remote #LI-DNI

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. ___ At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. PagerDuty is seeking a Principal Product Manager - Developer Platform to join our diverse, customer-focused team in leading the industry’s transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues—so human teams can focus on innovation, not firefighting. In this role, you’ll guide the evolution of our API and developer experience empowering internal teams, customers and partners to build integrations with PagerDuty. The ideal candidate will bridge the gap between understanding the burning problems of product development teams and API-first platform principles. You’ll also work closely with our AI team to align our API and MCP platforms, access control, and monetization strategy. You’ll also lead innovation of our platform with deeper integration of PagerDuty into the SDLC and specifically the developer experience. You’ll engage with developers to understand how they want to use PagerDuty within the tools they use every day including IDPs (e.g. Backstage), IDEs, chat tools, project management systems, and more. You’ll play a key technical product leadership role to deliver strategic integrations into developer tools. You're equally comfortable discussing both the merits of an API structure and also the business case for integration with a potential platform customer. You can readily understand 3rd-party platform elements (ServiceNow, Atlassian, Salesforce, etc.) and define integrations that are valuable, feasible, usable, and viable. Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference. Key Responsibilities • Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality, integration needs and customer journeys, • Prioritize input and feedback from internal app development and professional services teams, and external customer and ISV partner teams, • Partner closely with engineering and design on API design and developer experience, • Partner on platform strategy with our AI team to align REST API and MCP capabilities, • Define API access control and monetization requirements and engage with admin, authentication, product analytics, monetization & entitlements teams to implement them, • Engage with leading developer tooling companies to develop strategic integrations that put the power of PagerDuty into the hands of developers where they work, • Partner with developer marketing on community engagement and the ecosystem partnerships team to evangelize our platform and gather developer input, • 5+ years of product management experience in SaaS, enterprise software, or developer tools, • Deep knowledge of integration architecture, patterns, and platforms; understanding of cross-application business processes and API best practices, • Technical depth and communication skills to collaborate effectively with senior engineers, • Hands-on experience working with third‑party APIs, designing RESTful APIs, and partnering on integration solution design, • Proven success in high-velocity product teams delivering customer value through iteration and tight feedback loops, • Proficiency with analytics tools and a track record of data-driven decision-making, • Ability to communicate clearly with customers and internal stakeholders across product and go-to-market, • Strong customer empathy and a curiosity-driven approach to learning their needs, • Ability to lead through influence and drive outcomes across teams, • Excellent collaboration and communication skills; able to make complex, highly technical topics easy to understand, • Bachelor’s degree or higher in Engineering, Computer Science, a related technical field, or equivalent practical experience (e.g., software engineering), • Strong understanding of incident response and DevOps workflows, • Ideally located near a PagerDuty office: Toronto (Canada), Atlanta, GA (USA), or San Francisco, CA (USA) The base salary range for this position is 180,000 - 304,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for ___! Where we work PagerDuty operates a hybrid work model with ___ in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work ___ guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our ___. Your package may include: • Competitive salary, • Comprehensive benefits package, • Flexible work arrangements, • Company equity*, • ESPP (Employee Stock Purchase Program)*, • Retirement or pension plan*, • Generous paid vacation time, • Paid holidays and sick leave, • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO, • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*, • Paid volunteer time off: 20 hours per year, • Company-wide hack weeks, • Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our ___ and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. TTEC Digital is seeking an AWS Team Lead, Development, to join our AWS Partner Practice. This is a remote role based in the United States. The TTEC Digital AWS Partner Practice comprises over 150 brilliant technical experts, has received numerous best-in-class awards from AWS, and was the first Amazon Connect partner globally to be signed. The practice has delivered over 500 AWS customer launches, improving the customer experience for more than 3.5 million conversations to date. As the AWS Team Lead, Development, working remotely in the US, you will provide the vision, execution, and direction to implement strategies, processes, and technologies that deliver best-in-class customer experience. Our AWS Practice teams function as autonomous units working with multiple clients at any given time. Developer teams consist of three to four developers, including the team lead and a project manager. After receiving SOWs and rough requirements from our sales team, the Team Lead works with the PM on the team to perform detailed discovery and to plan out the sprints of the project alongside the client’s product owners. Our teams are treated as a group of equals, but the lead has the final say and responsibility for the technical decisions made on a project. As such, the lead must be able to handle professional conflict in a way that is productive and edifying, not destructive to the morale of their teammates. Reporting to the Technology Manager, the Team Leads are expected to contribute to Best Practice Documentation within the organization. Our AWS Practice solutions include an ever-evolving field of AWS-focused contact center implementations, and the Lead is expected to stay current on the latest and greatest from Amazon as well as the broader industry. The Team Lead will ensure our team continues to polish our practice to deliver faster with higher quality and better performance for our clients. • Morning meetings with internal team and clients, • Requirements analysis and design conversations when you have a new project starting., • Working on issues in Jira with your team - building systems, creating CloudFormation/Serverless templates to deploy resources, etc., • Helping junior team members with struggles in code and in teamwork., • Studying new AWS Services, tools, or even new languages to address project needs., • You need to be ready to learn quickly!, • Demonstrated expert knowledge of AWS services and cloud architecture, • Experience with AWS services, including Lambda, DynamoDB, S3, CloudFormation, RDS, Redshift, VPC/Network configurations, • 10+ years of development experience with a recent focus on ___, working with AWS services., • Thorough knowledge of agile methodologies such as Scrum, • Ability to mentor more junior team members and to correct constructively, fostering growth in the team’s skills while strengthening relationships amongst team members, • The ideal candidate seeks to understand before prescribing a solution. About UsTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage. We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications. As part of our commitment to fair and efficient hiring practices, TTEC Digital uses artificial intelligence (AI) tools to help screen applications and match candidates to job requirements. These tools assist our human recruiters but do not make final hiring decisions. #LI-Remote

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: As a Senior Enterprise Customer Success Manager at Drata, you’ll be at the forefront of helping global companies build trust at scale. You’ll work with our largest and most regulated customers—advising on complex compliance programs and turning Drata into a strategic pillar of their security posture. This is a high-impact, high-visibility role where you’ll own executive relationships, shape long-term success plans, and guide customers through frameworks like SOC 2, ISO 27001, HIPAA, and FedRAMP. More than just a CSM, you’ll be a partner in your customers’ growth—connecting product capabilities to real business outcomes and influencing how they scale securely. We’re looking for someone who is driven by purpose, motivated by outcomes, and grounded in trust and accountability. At Drata, you’ll join a mission-led team that moves with urgency, leads with humility, and builds with intention. You won’t just support customers—you’ll help shape the future of compliance automation alongside some of the most thoughtful and driven minds in SaaS. What you’ll do: * Lead strategic relationships with enterprise customers—earning executive trust and becoming a go-to advisor on compliance program success * Drive outcomes, not just adoption—develop success plans, track KPIs, and proactively identify risks and opportunities for growth * Guide customers through frameworks like SOC 2, ISO 27001, HIPAA, PCI, and FedRAMP—ensuring they get more than checkboxes: real, measurable progress * Own key moments across the customer journey—from onboarding to renewal—with health checks, QBRs, and tailored Mutual Action Plans * Translate voice of the customer into action—partnering cross-functionally with Product, Engineering, Sales, and Support to influence roadmap and remove friction * Champion continuous improvement—both in how our customers scale securely and in how we scale our own processes, playbooks, and strategies * Promote what’s next—drive adoption of new features and ensure Drata continues to evolve alongside each customer’s business What you’ll bring: * Deep understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP, and how they apply to customer environments and business outcomes. (Required) * 5+ years of experience in security, compliance (GRC), or identity and access management, supporting enterprise customers or programs. (Required) * 8+ years of experience in Customer Success, Consulting, or Strategic Account Management within a B2B SaaS company, with a strong focus on enterprise engagement and long-term customer value. (Required) * Proven success managing complex enterprise relationships, including executive alignment, stakeholder navigation, and success planning across multi-product or regulated environments. * Strong communication skills with the ability to confidently lead conversations with both technical and non-technical stakeholders—particularly around compliance, risk, and automation. * Strategic, outcomes-driven mindset with a knack for translating compliance goals into scalable workflows and measurable impact. * Proficiency with tools such as Salesforce, Catalyst (or similar CS platform), Sigma, and Jira, and a strong understanding of customer workflows and reporting. * Comfortable working in a cross-functional, async-first environment, where you demonstrate trust in teammates, take ownership with humility, and move with urgency and resilience to deliver value to customers. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $190,000 - $234,700 Tier 2: $171,000 - $211,300 Tier 3: $152,000 - $187,700 You can view which tier applies to where you plan to work___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

The Rights Systems team is driving the technical foundations of a step-change for Spotify’s business by enabling the distribution of UGC content across the platform. This challenge involves detection of rights-protected intellectual property within user-generated content (UGC) and facilitating rightsholder and creator management of both the rights-protected IP and the secondary content. The journey ahead will present the team with the chance to collaborate with teams across the company (Content Platform, Financial Engineering, Label Partnership, Licensing, and others) in order to create and present novel content datasets to end-users. As the product matures, the team will stretch as they scale to broader use cases and a larger user base. Being a cornerstone of the company’s video-first strategy, the rights systems space will be an area of investment and growth for the company over the next 2-5 years, and the team is projected to grow from a single squad to a product area. We are looking for a data engineer with experience building data-intensive services and systems to join the squad. We’re a team dedicated to building the rights manager portal to support a broad range of use cases in unlocking UGC Video for the first time on Spotify. The ideal candidate will have experience in building 0-to-1 products in the music industry domain. This role will be a founding member and main driver of backend services that powers capabilities that will enable an experience for label and publisher rightholders to handle the usage of their rights-protected recordings and works within existing and new content types (e.g., videos) on the Spotify platform. Eventually as more new content types scale on the platform, you will need to help scale this system to more use cases and a larger customer base. You will have ample opportunity to grow and develop your engineering and leadership skills through project ownership with the support and mentorship of senior and staff engineers on your team. Together with the team you’ll build a supportive, inclusive team culture, ship iterative solutions against an ambitious roadmap, and have significant impact on Spotify’s company strategy and business model. \n What You'll Do • Build large-scale batch and real-time data pipelines that undergird our Rights ecosystem with data processing frameworks like Scio, Storm, Spark and the Google Cloud Platform., • Collaborate and advise on backend services and Pubsubs to expose data for consumption by other teams., • Work with a fullstack team to build and launch backend services & data pipelines that power a new web application for our rightholders content management system for video content., • Continuously assess and improve the health of the team’s data stack, driving efforts to increase reliability, observability, and efficiency., • Leverage the most efficient practices in continuous integration and delivery., • Help us prioritize and address technical debt to ensure our systems are built for speed and reliability and have the ability to scale to meet changing needs., • Help drive optimization, testing, and tooling to improve data quality., • Work in an environment that supports your individual growth by providing you with exciting work, the freedom to acquire new skills on hack days, reading groups, and a variety of internal training courses. Who You Are • You have worked with high volume heterogeneous data, preferably with distributed systems such as Hadoop, BigTable, or Cassandra., • You know how to write distributed data pipelines in Scala or comparable languages., • You are knowledgeable about data modeling, data access, and data storage techniques., • You advocate for agile software processes, data-driven development, reliability, blameless incident response, and responsible experimentation., • You will be responsible for your solutions end-to-end, from scoping tickets through to deployment and smoke testing your features in production., • You ensure the quality of your code with modern testing, debugging and automation techniques., • You’re interested in rounding out your data skills to make yourself a stronger backend developer., • You prioritize team success to create further opportunity for yourself and teammates, and understand the value of collaboration and coordination across teams., • You have professional experience working in a product-driven environment., • You are committed to making your team the best version of itself through mentorship and constructive accountability., • You take initiative in improving data systems and practices, and can drive improvements independently when needed., • You thrive in fast-paced, collaborative environments where learning and iteration are part of the culture. Where You'll Be • This role is based in New York., • We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. \n The United States base range for this position is $125,562 - $179,374 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. This range encompasses multiple levels. Leveling is determined during the interview process. Placement in a level depends on relevant work history and interview performance. These ranges may be modified in the future.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Developer, you’ll join the team that owns our device-resident agent and expand how 1Password software is installed, configured, and managed across customer devices. You’ll work on a deeply technical client daemon that runs directly on macOS, Windows, and Linux as a background service, with close integration into each operating system. This role sits within an established agent team, but with meaningful ownership of new capabilities. You’ll help design and build the mechanisms that make enterprise deployment simpler, more reliable, secure, and observable at scale, while ensuring they fit naturally into the agent architecture and the broader 1Password platform. While your primary focus will be the endpoint agent and its communication model, you’ll also help shape the contracts and supporting services around it. In practice, that may include prototyping or building lightweight backend components needed to validate workflows, lifecycle behaviors, and end-to-end system design. You’ll help shape our enterprise installation and lifecycle experience end-to-end, ensuring reliability, security, and observability at scale. This is a remote opportunity within Canada and the US. What we're looking for: * 5+ years of experience developing system-level or device-resident software for macOS or Windows * Strong proficiency in Go Experience developing background services (e.g., Windows Services, macOS launchd) * Solid understanding of OS concepts: file systems, permissions, process lifecycle, and privilege boundaries * A passion for and experience with security development best practices, coding standards, and design patterns * Experience working in a remote-first company or distributed teams. You’re self-driven, with excellent communication skills, and capable of managing your own time effectively. Bonus points for: * Experience with Linux system services * Familiarity with software installation and update frameworks * Experience designing resilient update and rollback mechanisms * Experience designing secure client-server communication * Experience as a Systems Administrator or Client Platform Engineer * Experience troubleshooting production issues on customer devices What you can expect: * A remote-first environment where you’ll have the freedom to work from anywhere, with a focus on asynchronous collaboration. * Deep ownership of a foundational platform component * Minimal meetings, allowing you the time and space to focus on solving complex authentication challenges. * Opportunities to make significant technical contributions and lead impactful projects across 1Password’s growing platform. * A flexible work environment with the support of a passionate, collaborative team. USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy. Why?Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. What we doAt MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. 🌍 Locations Supported New York. This role will be hybrid, and will require you to spend some portion of your time in our office. 🌔 About the Opportunity As a Senior Manager, Customer Success, you're first and foremost a hardcore operator with end-to-end ownership of the client experience. Reporting to the SVP of Operations, you'll ensure our enterprise clients—including direct businesses, merchants, and vital technology partners—achieve maximum value and satisfaction from MoonPay's products. This role demands a holistic approach, blending direct customer advocacy, partner ecosystem optimization, and sales process excellence to ensure every touchpoint, from initial integration to ongoing engagement, is seamless and impactful. You'll be the pivotal force for change, centralizing critical client information and serving as the essential bridge across Enterprise Sales, Product, Solutions Engineering, Go-To-Market, and Customer Experience teams. Your mission is to streamline our processes, driving efficiency and fostering a unified client experience from end to end. What you will do · Develop and execute a global strategy to maximize recurring revenue (MRR/ARR) and boost Customer Lifetime Value (CLTV), optimizing the entire client journey from onboarding to engagement.· Proactively identify and eliminate process friction to create frictionless workflows that enhance client experience and drive efficiency.· Centralize critical client and partner information, fostering seamless communication and connectivity across Enterprise Sales, Product, Engineering, Go-To-Market, and Customer Experience teams for cohesive strategy and execution.· Establish robust "Voice of the Partner" programs to gather feedback and drive continuous product and process improvements.· Lead and scale the client success function. You'll be comfortable operating as a high-performing individual contributor or leading a small technical support team based on business needs, ensuring our approach scales effectively with MoonPay's growth.· Own the content strategy for the partner support knowledge base, focusing on enhancing self-service capabilities and partnering with Solutions Engineering on developer documentation.· Improve our internal and external tool suite, recommending automation for client self-service, transparency, and internal team efficiency, championing scalable solutions.· Be a champion for MoonPay and leverage your crypto curiosity to build the best customer success function in the industry. Key Success MetricsYour performance in this role will be directly measured by:· Recurring Revenue (MRR/ARR) Growth & Net Retention· Customer Lifetime Value (CLTV)· Partner Health Score· Overall Process Efficiency & Workflow Optimization Gains (e.g., Onboarding Time-to-Value, automation, improved cross-functional handoff times)· Customer/Partner Churn Rates 🧑‍🚀 About You You're a hands-on leader who thrives in a fast-paced environment and is passionate about expanding access to Web3. You possess a clear vision for building exceptional client experiences and optimizing efficiency. As a problem-solver who thrives even amidst ambiguity, you excel at working cross-functionally and enjoy collaborating with both clients and internal teams like sales. Requirements· 5+ years of progressive experience in Customer Success, Partner Operations, or a similar client-facing role, with a strong background in FinTech, Crypto, or Payments. At least 2 years of this experience should be in a leadership or senior individual contributor capacity.· Strong technical understanding of the software development lifecycle, API integrations, and various integration methods (e.g., APIs, SDKs, webhooks).· Demonstrated ability to translate complex technical concepts into clear, actionable processes and solutions.· Proven experience collecting and leveraging client and partner feedback to influence product roadmaps and improve service delivery.· Exceptional cross-functional collaboration and communication skills, with a proven ability to work effectively with technical teams and partners, building strong relationships across diverse groups (e.g., sales, product, engineering).· A genuine passion for the Web3 space and its potential.· Proactive, solutions-oriented, and highly adaptable, comfortable operating independently and driving initiatives with minimal oversight.We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - Kaizen What’s in it for you💰Competitive salary package 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours 🩺 Private Healthcare benefits: To protect you and your loved ones 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training journey every step of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully remotely get a little extra for utilities 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where excellence is rewarded What’s it like to work at MoonPay? At MoonPay, you’ll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it’s a mindset. We encourage you to think big, take risks, and push the boundaries of what’s possible, knowing you have the support of a team that wants to see you grow. We’re listed in the ___ and consistently strive to provide an environment where everyone feels they can their best work. Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy. Commitment To DiversityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of ___ is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in. We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That’s why Maze was recently named the #1 user research platform in ___—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce ___. This role focuses on supporting mid-market customers across NAMER, with a focus on Central and East Coast time zones. The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You’ll thrive here if you’re a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. * Support customers in adopting Maze effectively and building confidence in their research practice. * Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. * Tailor guidance to customers across a wide research maturity range—from seasoned UXRs to teams new to research. * Help customers scale research beyond individuals into broader cross-functional teams. * Own the post-sale relationship and renewal strategy for a mid market book across NAMER. * Drive adoption depth, feature utilization, and long-term engagement across multiple teams and organizational levels. * Fully own the renewal motion—pricing, quoting, negotiation, forecasting, and value narrative. * Maintain strong, predictable renewal forecasting and manage risk early. * Develop deep product expertise to guide customers on advanced capabilities and new features. * Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross-sell pathways. * Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. * Partner with AMs/AEs directly on large, multi-team, or complex expansion initiatives where they lead the commercial negotiation. * Advise senior stakeholders—Design Directors, Heads of Research, VP Product, and occasionally C-suite—on integrating continuous research into their product development processes. * Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. * Deliver strategic recommendations that tie Maze usage directly to business outcomes. * Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. * Surface opportunities to deepen adoption and expand Maze into additional teams. * Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. * Collaborate with Product to shape roadmap priorities informed by customer behavior. * Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. * 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. * Experience supporting Enterprise or mid-market customers, ideally with product, design, research, or technical audiences. * Strong history of owning renewals and driving retention outcomes. * Research-savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). * Teacher mindset: Skilled at translating complex concepts into clear, confidence-building guidance. * Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. * Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. * Executive presence: Confident leading strategic conversations with senior stakeholders. * Startup-ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. * Operationally strong: Organized, proactive, and dependable in managing a dynamic book. * Background or coursework in UX research, product design, behavioral science, or adjacent fields. * Prior experience supporting research, design, or product teams. At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. * Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. * Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. * Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions * Health insurance with international coverage, vision, and dental: 100% of the team member premium paid * For some locations, coverage options vary, please see our ___ for more information * Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources * Life and Disability Insurance, 100% of the team member premium paid * Flexible time off * Meaningful equity * Company retreats, fully paid for by Maze * New MacBook (laptop), paid for by Maze * Paid Family leave: 16 weeks for birth or adoptive parents * $500/month to be used for dependent health insurance coverage * If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! * $1,500 remote work setup fund to ensure you can set up a productive work space * Flexible work schedule where you manage your own working hours * Monthly ___ points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more * Virtual social engagements randomly throughout the year * SWAG, we have some really cool swag * Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits ___. We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

At Horizons, we're building the infrastructure to power borderless teams. By handling global payroll, benefits, taxes, and compliance, our technology enables businesses to hire anyone anywhere compliantly at the push of a button. If you're interested in adding to our vision of enabling people to work in dream jobs, for every company, and from anywhere in the world, apply now! We're committed to building a global, diverse team representing different and varied backgrounds, perspectives, and experiences. We welcome applications from everyone, regardless of gender, ethnicity, sexual orientation, religion, civil or family status, age, or disability. Being a Horizoneer means being part of a growing, international family. We're seeking an experienced QA Automation Engineer to join our Engineering team and participate in taking the quality of our SaaS platform to the next level. If you thrive in a team-oriented setting and are passionate about delivering high-quality software, we invite you to explore the opportunity below. • Join one of our cross-functional squad (along with FE and BE Engineers, Product Manager and a Designer), • Actively participate to the development of business critical features for Horizons SaaS platform, • Develop automated tests for both new features and regression scenarios, • Conduct functional, system integration, and regression testing to validate application functionality against business requirements, with occasional manual testing as needed, • Prioritize and triage bugs reported by clients, providing detailed insights and actionable recommendations, • Timely and accurately report defects found during testing, • Track defects from discovery through to resolution, ensuring validation and verification post-fix, • Constantly monitor and reduce the ratio of End user found / QA found defects, • Keep QA impact on release schedule to a minimum, • Contribute to requirements review and prioritization by bringing QA perspective, • Decent coding experience, enabling efficient test automation, • Minimum of 5 years in Quality Assurance or Software Development roles, • Hands-on experience with Playwright for test automation is a must, • Proficiency in API testing and automation, • Familiarity with issue tracking tools, preferably JIRA, and version control, preferably Git, • Experience in creating, maintaining and executing rich manual testing plans, • Proficiency with test case management tools, • Professional proficiency in written and spoken English, • Experience working on a SaaS platform, or at least custom built Product, • Experience with doing QA in an agile environment with frequent releases, • Familiarity with mobile application testing (we’ll be needing it in future), • Awareness of DevOps practices related to QA infrastructure, CI/CD, and deployment systems, • Understand web application development concepts, • Take ownership in what you do and always look for improvements, • Set high standards for others and for yourself, • Growing international Engineering team on two continents (Asia and Europe), working on in-house product, • Chance to contribute to cutting-edge projects and technologies, • Work alongside other talented Engineers, in an environment fostering collaboration, personal development, technical excellence and continuous improvement, • Competitive compensation package and comprehensive benefits, • Continuous learning and development opportunities If you're passionate about quality assurance, automation, and enjoy working in a supportive team environment, we encourage you to apply and become a valuable part of our QA crew. Our service & product. We're a technology company, not an accountancy, payroll provider, recruitment firm or similar. We build a workforce management platform that allows our customers to hire the best talent in minutes, without worrying about compliance, payroll, or HR admin. Our amazing team and environment. Working at Horizons means you're working on something very exciting: Allowing every person on the planet to have access to equal opportunities in living a fulfilled work and personal life. We believe in hiring from within and going the extra mile to retain top talent. As the company continues to grow extremely fast, you will be given the opportunity to develop and grow alongside. Our benefits and perks. Being a Horizoneer means that you get the benefit of: • A competitive salary, • An asynchronous working environment, • A "Remote-First" company environment (or Hybrid) - based on the nature of the job, • The ability to work from abroad for a short period of time, • Growth opportunities within the company, • We provide all new joiners with the necessary hardware to ensure you have the tools you need to succeed from day one Please fill out the form and upload your CV in a PDF format. If you don’t have an up-to-date CV but you are still keen to reaching out, please feel free to add a copy of your LinkedIn profile instead. Need help? Get in touch with us at: ___

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. We operate globally with offices in the US (NYC, Austin, Miami, Mountain View), APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture—recognized by Inc. as a ___ for three consecutive years—emphasizes transparency, ownership, and continuous mastery. About SpendHound: ___ is a software vendor intelligence platform recently launched by the research firm YipitData and used by 1,000+ companies around the world (See this___ from SpendHound’s Director of Product!) • SpendHound is the single source of truth for companies’ software vendors and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Unlimited support from Procurement Experts to deliver price benchmarking insights and negotiation strategies for any upcoming renewals, • Companies use the SpendHound platform and Procurement Expert service to save time and money on their software renewals. Why You Should Apply NOW: • Be a part of a high-impact team building industry-defining B2B software and AI tools., • Competitive salary, equity, and benefits package., • Remote-friendly and flexible work culture. About The Role: At SpendHound, we are on a mission to help Finance and Procurement teams gain real-time visibility and control over their software costs. Our platform simplifies software spend tracking and provides actionable insights, delivering cost-savings to 1000+ companies around the world. We are building towards an agent-first approach to vendor selection and price benchmarking and are looking for an AI Product Manager to lead the development of new AI features on our roadmap. You will help define the product vision, collaborate with engineering and design teams, and work closely with customers to achieve this goal. This role is ideal for someone looking for a high degree of ownership and passionate about building tools that help business operate more effectively. As Our Product Manager, You Will: • Product Strategy & Vision: Define and drive the vision, strategy, and roadmap for SpendHound’s new AI features., • Market & User Research: Conduct user interviews, analyze customer feedback, and study market trends to identify opportunities for product enhancements., • Feature Development: Work closely with engineering, design, and procurement expert teams to build a world-class vendor intelligence platform., • Customer Advocacy: Act as the voice of the customer, ensuring product decisions align with real user needs and business objectives. You Are Likely To Succeed If: • Minimum 3+ years of experience in Product Management with 1+ years of experience building AI products., • Ability to work closely with engineers in a highly technical environment to deliver AI features., • Strong ability to translate customer pain points into impactful product features., • Comfortable analyzing data, doing error analysis, and using insights to guide product decisions., • Strong ability to work cross-functionally with engineering, design, and procurement expert teams., • Ability to thrive in a fast-paced, iterative environment and drive projects from concept to launch. Nice To Have: • Previous experience with working on B2B products., • Experience with Claude, Cursor, or similar AI coding tools., • Understanding of the software purchasing process within large organizations., • Familiarity with SQL, data visualization tools, or basic coding knowledge. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above! The annual base salary for this position is anticipated to be up to $180,000. In addition, the role includes a 10% variable bonus, bringing the estimated on-target earnings (OTE) to approximately $198,000. • The compensation package also includes equity. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, Denver, Mountain View, and Seattle. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

About us At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values Win as One. Delight Customers. Deliver Great Outcomes. About the role The primary purpose of the Field Customer Success Manager position is to build and maintain strong relationships with our most strategic customers. Customer Success Managers (CSMs) learn their customer’s business goals and help them achieve those goals through the use of Auctane products and services. CSMs look for opportunities to make a customer's account as efficient as possible, as well as look for potential areas of monetization. Responsibilities include maintaining a strong knowledge of ShipStation and E-Commerce, specifically in regard to carrier choice and understanding what services yield the highest return in company monetization. Field CSMs perform these functions while embedded in the market they serve which allows them to meet with their customer face to face as often as needed. Being based in the market they serve better enables them to build strong trust and prevent customer and revenue churn. This position is remote and is based in Pittsburgh, PA or Greensboro, North Carolina or Raleigh, North Carolina. Travel Requirements: Spend 3-4 days per week physically with customers at their shipping locations Travel to Auctane’s home office or other training/meeting locations within the US 2-4 times per year Sales Perks: • 🌴 Fully Paid Annual International President's Club Trip (Auctane Employee Plus One), • 🌐 Exciting and Motivating Annual Global Revenue Kick Off Week at HQ in Austin, TX, • 💰Competitive Compensation Packages Salary Range for CO applicants is: $100K base + $24K variable commission. About the team The Customer Success department's purpose is to to build and maintain strong relationships with our most strategic and highest revenue producing customers. The team provides customers with exceptional service and technical expertise in shipping, logistics, software and hardware. The department drives retention, increases merchant shipments by saving them time and money, and helps the business to grow profitable revenue by recommending and implementing Auctane products and services. What will you be doing? • Researches and analyzes current accounts for signs of efficiency and potential for monetization, • SalesForce, Looker, MGMT, • In-depth understanding of ShipStation Applications and E-Commerce markets., • Read and interpret documentation and use critical thinking to resolve issues and communicate functionality of the application to users., • Initiates escalations for cases that need more extensive troubleshooting, code changes, or other developer support utilizing a standard escalation process., • Ability to use programs like Jira, ZenDesk., • Knowledge of ShipStation’s new and existing features and integrations through release notes, documentation, and training., • Ability to research individually using resources and draw conclusions using critical thinking., • Ability to write clear and concise notes with appropriate detail following the escalation procedures., • Get in contact and meet with customers to inform them of potential savings and changes in their account that will benefit their process as well as what they are spending with their carriers., • Ability to use programs like Looker, SalesForce, and MGMT, • Knowledge of ShipStation’s new and existing features and integrations through release notes, documentation, and training., • Ability to recognize deficiencies within accounts in terms of process and workflow., • Knowledge of best practices in shipping given the customer’s selling vertical., • Knowledge of carriers and the shipping industry of the current day., • Ability to communicate complex carrier information in a way that is consumable to the customer., • Communicates trending questions, issues, and product suggestions internally, clearly and concisely., • In-depth knowledge of ShipStation, • Ability to clearly explain and define issues and expectations., • Collaborates with other departments to ensure the customer experience is seamless., • Ability to clearly explain and define issues and expectations, with all necessary details., • Assist ShipStation support staff with resolving escalated customer conversations, • Work with ShipStation support agents on tactics to help de-escalate volatile customer conversations., • Meet with customers to analyze their account for deficiencies in workflow, automation, and carrier spend, as well as look for monetization opportunities., • Travel to customer locations and provide in-person guidance and partnership, • Deliver Business Reviews and other value added materials (Carrier Cost Analysis Reports, Feature launch materials, etc) to customer in person at their business/shipping locations, • In the event of major platform issues or any kind of business interruption, join the customer in person at their location, triage the issue in real time, and demonstrate our commitment to resolution What are we looking for? • Four or more (4+) year’s of account management and/or customer service experience, • Proven experience managing 15-30 enterprise customers OR 30-50 enterprise and SMB customers, • Has experience doing quarterly in-person customer visits, • Experience with B2B or SaaS software preferred, • High School Diploma or G.E.D required, • Based locally in the Pittsburgh, Greensboro or Raleigh market. Field CSMs perform these functions while embedded in the market they serve which allows them to meet with their customer face to face as often as needed. Being based in the market they serve better enables them to build strong trust and prevent customer and revenue churn. The Tech • Salesforce, • Zoom, • Zendesk, • JIRA, • Slack, • G Suite, • Looker What do we offer? • 🛬Take the reins of your time off with our Flex Time Off policy – because work-life balance should always be in your hands!, • 🌅 We offer 12 paid holidays for all of our US employees!, • 💰401k employer matching program – because your future deserves a friendly boost!, • ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements., • 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans., • 🧠Employee Assistance Program. We offer up to 8 free mental health sessions., • 💪🏽We offer gym discounts to help you stay fit and healthy!, • 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way., • 🔗 Employee Referral Program! We reward employees helping us find top talent!, • 💜 An inclusive and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive., • 🏢 Attractive HQ in the heart of central Austin, Texas. Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.) • Sit for prolonged periods of time, • Utilize wrist and hands for a prolonged period of time, • Walk short distances, • Stand for short periods, • Speaking and conversing with others, • Lift up to 25lbs without assistance up to chest height Equal Opportunity Employer/Veterans/Disabled If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents___

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future. Summary: In this role, you will act as the product owner for content operations platforms, driving roadmap decisions, cross-platform integration, and long-term capability development. You will lead the strategy, administration, and optimization of content operations technology platforms to enable scalable, efficient marketing execution. You will collaborate with cross-functional teams and clients to enhance workflows, drive platform adoption, and ensure alignment with business priorities. You will oversee system performance, support user enablement, and identify opportunities to leverage automation and AI to improve content production and delivery. Responsibilities: • Own and administer Vizient's content operations technology platforms: including workflow and digital asset management systems, ensuring proper configuration, integration, security, and ongoing performance., • Define and govern content lifecycle processes, including asset taxonomy, metadata standards, versioning, and reuse strategies to maximize content value and scalability., • Manage platform adoption, utilization, and user enablement: provide training, documentation, and Tier 1 support to Marketing, GTM, and agency users to drive proficiency and value realization., • Lead vendor and license management activities, including vendor relationships, contract renewals, license forecasting, utilization optimization, and coordination with Procurement and IT., • Gather and prioritize business requirements from cross-functional stakeholders and develop a rolling roadmap to evolve content operations platforms in alignment with marketing and business strategy., • Partner cross-functionally with Marketing Operations, Creative Services, IT, and external agencies to design scalable workflows, support integrations, and translate business needs into effective technical solutions., • Identify and implement AI and automation use cases within content operations (e.g., tagging, metadata generation, content assembly, workflow acceleration) to improve efficiency and scale. Qualifications: • Relevant degree preferred., • 5 or more years of relevant experience required., • Adobe Workfront administrator certification required or expected within six months of hire., • Hands-on experience administering enterprise digital asset management platforms, preferably Adobe Experience Manager (AEM) Assets or Adobe DAM solutions., • Demonstrated experience managing marketing technology vendors and platform integrations., • Ability to deliver user training, documentation, and ongoing platform enablement., • Deep knowledge of marketing content operations platforms, including workflow and digital asset management systems., • Strong understanding of platform configuration, integrations, security, and access management., • Skilled in analyzing platform utilization and performance to drive adoption and ROI., • Ability to translate business requirements into scalable technical solutions. #LI-JB1 This is an office based role with an expectation of three days per week on site (Irving, TX, or Chicago, IL) Estimated Hiring Range: At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $77,400.00 to $135,400.00. This position is also incentive eligible. Vizient has a comprehensive benefits plan! Please view our benefits here: Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future. In this role, you will lead the strategy, delivery, and continuous improvement of digital workplace infrastructure products that shape the employee experience. You will ensure end-user technologies-including devices, connectivity, and collaboration tools-are seamless, secure, and effective. You will use digital experience monitoring (DEM) and data insights to identify issues, drive improvements, and enhance overall employee experience while partnering across infrastructure, operations, and business teams. • Develop and maintain the product strategy and roadmap for digital workplace infrastructure services aligned to enterprise goals and user experience objectives, • Use digital experience monitoring (DEM) data and analytics to identify issues, prioritize improvements, and inform product decisions, • Collaborate with Infrastructure Engineering and Digital Workplace leadership to deliver reliable, secure, and high-performing technologies, • Own and manage the product backlog, balancing enhancements, maintenance, and innovation, • Translate data insights into actionable product features, process improvements, and service-level objectives, • Partner with operations and service management teams to identify root causes and proactively resolve issues impacting employee experience, • Define and track KPIs and success metrics to measure product performance and employee experience outcomes, • Serve as a liaison between technology teams and business stakeholders to align priorities, communicate progress, and drive adoption, • Identify opportunities for automation, self-service, and cost optimization across the digital workplace, • Relevant degree preferred, • 7 or more years of experience as a Product Owner or Product Manager required, • Experience owning internal-facing platforms or services (not only customer-facing applications) required, • Experience working within digital workplace or IT service environments (e.g., Microsoft 365, endpoint management, ITSM platforms such as ServiceNow or Ivanti) required, • Experience leveraging digital employee experience (DEX) tools and telemetry data required, • Demonstrated ability to gather voice of customer (VOC) insights (tickets, telemetry, user feedback) and translate into prioritized backlog required, • Proven ability to measure outcomes such as adoption, ticket reduction, and user experience improvements required, • Strong stakeholder management skills with experience working across engineering, service desk/support, and business teams required, • Ability to influence, challenge direction, and drive alignment across stakeholders required, • Experience defining and managing product roadmaps, including prioritization and tradeoff decisions required, • Demonstrated ability to communicate product strategy and rationale ('the why') effectively required, • Experience treating internal services as products with focus on user experience, adoption, and continuous improvement required, • Experience working within agile methodologies and product lifecycle management required, • Strong analytical skills with ability to translate technical data into business value required, • Familiarity with AI tools such as Copilot and ChatGPT preferred, • You must be authorized to work in the United States without sponsorship #LI-JB1 Estimated Hiring Range: At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $117,600.00 to $206,000.00. This position is also incentive eligible. Vizient has a comprehensive benefits plan! Please view our benefits here: Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

The Wholesale Operations Manager at MEGHANI is a full-time, salaried position reporting to the Wholesale Director. This role is responsible for managing internal wholesale operations, ensuring operational accuracy, and owning the systems, workflows, and tools that support BREDA and JBW’s wholesale business. This role does not communicate directly with retailers; instead, it supports the Sales team internally by ensuring flawless execution from PO receipt through delivery and invoicing. What You’ll Do Operational Workflow Ownership • Manage and oversee the full internal wholesale order flow - PO, processing, allocation, shipment, and invoicing., • Maintain and continuously improve SOPs, checklists, workflow documents, and retailer specific process guides., • Identify gaps in the process and implement long term optimization solutions., • Ensure all internal teams follow documented workflows. Order QA (Quality Assurance) • Review all incoming POs for accuracy, completeness, routing compliance, pricing and SKU validation, and ATS availability., • Partner with the Order Processing VA to ensure POs are entered, processed, and updated correctly., • Track order movement and ensure every step is completed without delay or error., • Flag discrepancies to Account Managers or internal stakeholders immediately. Systems, EDI & Portal Management • Lead the management of retailer systems, integrations, and backend technical requirements., • Oversee EDI integrations, order testing, mapping validation, and onboarding for new retail partners., • Ensure the Sales Ops Administrator/VA is updating inventory levels on all retailer portals regularly and accurately., • Troubleshoot issues with retailer platforms (e.g., order rejects, mapping errors, catalog mismatches)., • Maintain strong working knowledge of all retailer systems (NuOrder, JOOR, SPS, CommerceHub, Nordstrom PART, Macy’s MIO, etc.)., • Act as the internal expert for system navigation, technical requirements, and data accuracy. Logistics & Issue Resolution • Serve as the first internal escalation point for operational or logistics problems before they reach the Wholesale Director., • Coordinate with Logistics for routing, booking, scheduling, and exception management., • Partner with Finance to troubleshoot billing issues, chargebacks, shortages, and invoice discrepancies., • Invoicing and billing. Once orders are shipped, ensure accurate invoicing and billing in the internal system and retailer side to ensure smooth and timely payments. Cross-Functional Alignment • Work closely with Account Managers to provide visibility on order status, internal progress, and blockers., • Collaborate with the Fulfillment Center and Compliance & International Operations to ensure smooth execution of both domestic and international shipments., • Support Product, Compliance, and Finance teams with internal operational needs. What You’ll Bring • 3–5 years of experience in wholesale operations, sales operations, supply chain coordination, or related functions, including hands-on EDI order management and retailer integrations., • Strong systems acumen with the ability to quickly learn, master, and optimize new platforms., • Proven experience with EDI processes such as order management, testing, mapping, and platform integrations., • Robust experience with NetSuite or a comparable ERP system (e.g., SAP, Sage), including cross-functional integration across sales, inventory, fulfillment, and accounting., • Experience using retail partner portals and platforms to execute sales operations., • Advanced proficiency in Excel/Google Sheets (VLOOKUP, SUMIFS, PivotTables)., • Exceptional organizational skills and a solutions-oriented, proactive mindset., • Strong troubleshooting skills with the ability to identify patterns, diagnose issues, and resolve operational challenges efficiently., • Experience supporting multi-channel wholesale partners is preferred., • Background in fashion, watches, accessories, or consumer goods is a plus. What You’ll Get • Competitive salary and performance incentives, • Medical, dental, and vision benefits, • 401(k) retirement plan, • Hybrid work model, • 4 ½ Day Work Week, • Discretionary Time Off (DTO), • Employee discounts for both JBW and BREDA brands, • Special gift for new hires Compensation Range: $75,000 - $85,000 About MEGHANI Welcome to MEGHANI, an independent timepiece company that believes in the power of time. MEGHANI is dedicated to surveying the relativity of individual and collective relationships within time and memory. Our commitment to exceptional design and storytelling is guided by this fundamental principle. The purpose of what we create is rooted in a deep history of timekeeping; Now run by the third generation of family members, sibling duo Amir and Shabeena Meghani — MEGHANI is made up of a tight knit team of individuals who run our two in-house timepiece brands: BREDA & JBW. Welcome to our world.

Warby Parker is on the lookout for a highly skilled Optical Manager to join our growing in-house Optical team. In this role, you'll use your professional skill set and product expertise to create incredible experiences for customers. Whether you're helping longtime Warby Parker fans or first-time wearers, you'll leave them excited and confident about our glasses. (Our frames are really special, after all. Take a peek at how they're made.) Acting as both a coach and team player, you'll lead your store's Opticians and jump in to consult customers as needed. Our ideal candidate is a lifelong learner who's able to embrace challenges, foster an encouraging work environment, and help Warby Parker grow. Sound like the job for you? Read on! What you'll do Optical duties • Work directly with customers to help meet all of their eyewear needs, • Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy, • Check that our finished eyewear meets our optical standards, as well as customer requirements and requests, • Use your expertise to explain prescription terminology and product offerings to customers Leadership responsibilities • Manage a team of Opticians by giving and receiving feedback, holding ongoing development conversations, and leading by example on the floor, • Uphold exceptional service standards when working with customers and implement retail experience programs that increase their loyalty and engagement, • Report to the Store Leader, working together to anticipate staffing needs and oversee Optician Apprentice Program participants, • Stay up to date with HR policies and procedures to promote a productive, safe culture in the store and leverage company resources to increase employees' engagement and job satisfaction, • Support general store systems, inventory databases, and business operations Who you are • A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) who's been in a management position for 2+ years, • A strong leader and mentor who exhibits model behavior, drives optical metrics, and adheres to strict optical standards, • Able to operate with a high sense of professionalism and open-mindedness when making decisions on behalf of the team, • Passionate about the eyewear and retail industries, • A clear and effective communicator-you can break down technical terms for customers to easily understand, • Dedicated to going above-and-beyond to make customers (and your teammates!) happy, • Detail-oriented, organized, and capable of prioritizing tasks and responsibilities for yourself and your team in a fast-paced, ever-changing work environment, • Someone who takes your work very seriously, but not yourself, • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data. For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek. Some benefits of working at Warby Parker for full-time employees: • Health, vision, and dental insurance, • Life and AD&D Insurance, • Paid sick leave1, • Paid Holidays1, • Vacation days per year1, • Retirement savings plan (401(k)), • Parental leave (non-birthing parents included), • Short-term disability, • Employee Stock Purchase Plan, • Employee Assistance Program (EAP), • Bereavement Support, • Optical Education Reimbursement, • Free eyewear, • Employee Assistance Program (EAP), • Employee Stock Purchase Plan, • Free eyewear, • Paid sick leave2 If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA"). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website. 1 WA only: Full-Time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked). About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.