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Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. Stitch Fix’s CRM & MarTech engineering team is looking for a Lead Software Engineer to help shape the future of Stitch Fix’s marketing technology ecosystem. We support Marketing by connecting with clients to demonstrate Stitch Fix’s value, collect data to serve clients throughout their lifecycle, enable a first-Fix experience that delights, and create a personalized experience that keeps clients coming back. As a Lead Software Engineer, you will serve as lead on initiatives that enhance our integrations and capabilities for the platforms we support as well as ensure system stability throughout our tech stack. You will be responsible for planning, building and maintaining features and software within our owned domain. You will work within a distributed software engineer team and with cross-functional partners including (but not limited to) CRM, growth marketing, product, engineering, algorithms and design. You are expected to have strong written communication skills and be able to develop strong working relationships with coworkers and business partners. You will need to know when and how to listen to, influence, coach, share with, advocate to, and lead others. • Operate as an engaged member of the engineering team - leading meetings, attending ceremonies, providing input on technical design documents & project plans, pairing with other engineers to work toward a solution, etc., • Collaborate with marketing stakeholders and cross-functional partners to lead the technical discovery, decision-making, and project execution., • Model consistently sustainable results against measurable goals., • Break down projects into actionable milestones., • Proactively communicate status updates or changes to the scope or timeline of projects to stakeholders and leadership., • Provide technical leadership, mentorship, pairing opportunities, timely feedback, and code reviews to foster the growth of others., • Help direct the team’s investment in impactful directions while contributing to a culture of technical collaboration and scalable, resilient systems., • Participate in on-call rotations and improve the on-call experience for others, • You have 5+ years of experience as a software engineer, • You have 1+ years of experience in technical leadership - including driving technical decisions and guiding broader project goals., • You have hands-on experience building and scaling resilient microservice architectures at scale (e.g., Ruby on Rails, Postgres, Kafka, React, AWS, Sidekiq, GraphQL)., • You have previous experience working in a Marketing Technology stack (CRM, CDP, email, SMS, push notifications, Google Tag Manager, etc.) and partnering with marketing teams, preferably in a retail context., • You might have experience building, architecting, deploying, and monitoring solutions on the AWS platform., • You might be familiar with various AWS services such as EC2, S3, RDS, CloudWatch, etc., and infrastructure-as-code tools such as Terraform, CloudFormation, or CDK., • We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix., • We cultivate a community of diverse perspectives— all voices are heard and valued., • We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail., • We win as a team, commit to our work, and celebrate grit together because we value strong relationships., • We boldly create the future while keeping equity and sustainability at the center of all that we do., • We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact., • We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance.This position is eligible for new hire and ongoing grants of restricted stock units depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range$111,800—$186,000 USD ___ leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: ___ Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ___ or ___. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email ___. You can read more about Recruiting Scam Awareness on our FAQ page here: ___

Who We Are: At Ordergroove, our mission is to transform commerce by putting relationships, not transactions, at the center. We help leading brands create seamless subscription and membership experiences that turn one-time shoppers into lifelong customers. Founded in 2010, we are a remote-first company whose platform powers the world’s most loved recurring experiences for brands like L’Oréal, GNC, and PetSmart. Our team of curious builders and bold problem solvers is united by one belief: meaningful relationships drive lasting growth. Join us and help shape the future of relationship commerce. About the Role: We’re seeking an exceptional Group Product Manager to own and evolve a critical part of our Relationship Commerce platform, one that sits at the intersection of ecommerce infrastructure, subscription intelligence, and merchant experience. This role is ideal for someone who loves to solve complex problems, leads through clarity, and is energized by building products that scale across hundreds of brands while still feeling deeply customer-centric. As a Group Product Manager at Ordergroove, you’ll set product vision and strategy, lead and mentor Product Managers, elevate how we make product decisions, and ensure we’re building durable, extensible solutions that help brands move from transactional commerce to long-term customer relationships. You’ll partner deeply with Engineering, Design, Data, GTM, and Customer teams to translate complex merchant needs into elegant platform solutions, balancing short-term wins with long-term growth and scale. This is a hands-on leadership role for someone who can zoom out to define strategy and zoom in to unblock teams, sharpen execution, and raise the bar for product quality and impact. What You Will Do: • Own & Scale the Merchant Growth Pillar – Take full ownership of the product area at the heart of Ordergroove’s value, defining how merchants get started, see value, and grow. You’ll lead high-stakes initiatives across onboarding, incentives, cancellations, and daily workflows, pairing strong execution with clear strategic direction beyond the current roadmap. Raise the Bar on Experience-First Product Design – Apply a strong UI/UX lens to merchant-facing workflows, working closely with Design and Engineering to deliver best-in-class self-service. You’ll advocate for intuitive, opinionated product design that turns satisfied merchants into raving fans.Operate as a High-Impact, High-Visibility Product Leader – Serve as the Product leader for Merchant Growth with regular C-suite exposure and influence. You’ll earn trust across Product, Engineering, GTM, and Operations, level up the impact of two product teams, and be a key voice in shaping strategy, prioritization, and how Product shows up across the company. • Set Product Strategy & Direction – Define and communicate a clear, long-term product vision aligned to company goals and customer needs. Translate strategy into focused roadmaps that emphasize outcomes over output and provide clarity across teams., • Develop & Elevate Product Talent – Lead, coach, and grow Product Managers across interconnected areas, raising the bar on product discovery, experimentation, customer insight, and metrics-driven decision-making., • Drive Cross-Functional Alignment – Partner deeply with Engineering, Design, Data, Operations, and Go-To-Market teams to align on priorities, trade-offs, and execution, ensuring solutions drive adoption, retention, and revenue., • Champion Customer-Led Decision Making – Ground product decisions in deep customer understanding, leveraging direct merchant engagement, research, and data to balance merchant needs with end-consumer impact., • Deliver with Accountability – Own execution from discovery through launch and iteration. Define success metrics, assess outcomes, and continuously refine based on learnings and market signals. About you: • Required, • 7+ years of product management experience with proven success in SaaS, ecommerce, or subscription businesses; 3+ years in people leadership or cross-functional leadership roles., • Track record of owning strategy and delivering measurable impact at scale., • Strong customer empathy with experience leveraging qualitative and quantitative insights., • Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders and teams., • Passion for mentoring and developing high-performing product talent., • Experience owning product strategy across multiple product areas or teams., • Proven experience driving product decisions tied to business outcomes such as revenue growth, retention, expansion, or operational efficiency., • Comfort operating in ambiguous, fast-growing environments, bringing clarity, structure, and momentum where none exists., • Background in metrics, experimentation frameworks, and data-informed prioritization., • Experience with Agile product development practices., • Preferred, • Experience in ecommerce or subscription-based D2C brands. If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to apply if you think this is a role that would make you excited to come into work every day. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including Ulta, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team. The total compensation range (base + annual bonus) for this role is starting at $209,000 + equity.

Who We Are: At Ordergroove, our mission is to transform commerce by putting relationships, not transactions, at the center. We help leading brands create seamless subscription and membership experiences that turn one-time shoppers into lifelong customers. Founded in 2010, we are a remote-first company whose platform powers the world’s most loved recurring experiences for brands like L’Oréal, GNC, and PetSmart. Our team of curious builders and bold problem solvers is united by one belief: meaningful relationships drive lasting growth. Join us and help shape the future of relationship commerce. About the Role: We're seeking an exceptional Principal Product Manager to own and evolve a critical part of our Relationship Commerce platform, one that sits at the intersection of ecommerce infrastructure, subscription intelligence, and applied AI. This is a senior individual contributor role for a product leader who wants to go deep on the hardest problems, shaping strategy, shipping ambitious AI-powered experiences, and setting the bar for product craft across the company. This role is ideal for someone who loves to solve complex problems, leads through clarity and influence, and is energized by building products that scale across hundreds of brands while still feeling deeply customer-centric. As a Principal PM at Ordergroove, you'll set product vision and strategy for one of our most strategic surfaces, partner with senior leadership on the biggest bets, and ensure we're building durable, extensible, AI-native solutions that help brands move from transactional commerce to long-term customer relationships. You'll partner deeply with Engineering, Design, Data, GTM, and Customer teams to translate complex merchant needs into elegant platform solutions, balancing short-term wins with long-term growth and scale. This is a hands-on role for someone who can zoom out to define strategy and zoom in to sharpen execution and raise the bar for product quality and impact. What You Will Do: • Own & Scale the Merchant Growth Pillar – Take full ownership of the product area at the heart of Ordergroove's value, defining how merchants get started, see value, and grow. You'll lead high-stakes initiatives across onboarding, incentives, cancellations, and daily workflows, pairing strong execution with clear strategic direction beyond the current roadmap., • Ship AI as a Foundational Capability – Lead the application of AI across merchant and subscriber experiences, agents that automate complex workflows, intelligence that surfaces the right action at the right moment, and personalization that drives measurable retention and growth. Treat AI as core infrastructure, not a feature bolt-on., • Raise the Bar on Experience-First Product Design – Apply a strong UI/UX lens to merchant-facing workflows, working closely with Design and Engineering to deliver best-in-class self-service. You'll advocate for intuitive, opinionated product design that turns satisfied merchants into raving fans., • Operate as a High-Impact, High-Visibility Product Leader – Serve as a senior Product voice for Merchant Growth with regular C-suite exposure and influence. You'll earn trust across Product, Engineering, GTM, and Operations, and be a key voice in shaping strategy, prioritization, and how Product shows up across the company, leading through influence, not org chart., • Set Product Strategy & Direction – Define and communicate a clear, long-term product vision aligned to company goals and customer needs. Translate strategy into focused roadmaps that emphasize outcomes over output and provide clarity across teams., • Drive Cross-Functional Alignment – Partner deeply with Engineering, Design, Data, Operations, and Go-To-Market teams to align on priorities, trade-offs, and execution, ensuring solutions drive adoption, retention, and revenue., • Champion Customer-Led Decision Making – Ground product decisions in deep customer understanding, leveraging direct merchant engagement, research, and data to balance merchant needs with end-consumer impact., • Deliver with Accountability – Own execution from discovery through launch and iteration. Define success metrics, assess outcomes, and continuously refine based on learnings and market signals. About you: • Required, • 8+ years of product management experience with proven success in SaaS, ecommerce, or subscription businesses., • Track record of owning strategy and delivering measurable impact at scale on complex, technical product surfaces., • Hands-on experience shipping AI or ML-powered product experiences: agents, intelligent automation, personalization, or applied LLM features in production., • Strong customer empathy with experience leveraging qualitative and quantitative insights., • Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders and teams. Proven ability to lead through influence without direct authority., • Experience owning product strategy across multiple product areas or workstreams., • Proven experience driving product decisions tied to business outcomes such as revenue growth, retention, expansion, or operational efficiency., • Comfort operating in ambiguous, fast-growing environments, bringing clarity, structure, and momentum where none exists., • Background in metrics, experimentation frameworks, and data-informed prioritization., • Experience with Agile product development practices., • Preferred, • Experience in ecommerce or subscription-based D2C brands., • Experience working closely with applied AI or ML engineering teams. If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to apply if you think this is a role that would make you excited to come into work every day. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including Ulta, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team. The total compensation range (base + annual bonus) for this role is starting at $200k OTE + equity.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As for any SaaS company, our revenue is one of the most important performance indicators. As such, the Revenue Accounting team plays an important tactical and strategic role within the Accounting department, the Finance organization, and the company as a whole. Because our solutions are used by both consumers and businesses, and because our customers purchase both online and through traditional sales channels, we are in a position to offer any revenue accountant a diverse experience with a mix of technical accounting, operational, and systems-related learnings. A successful candidate will participate in very visible aspects of the revenue accounting work including determination and communication of revenue numbers, analysis of monthly and quarterly trends, providing assistance to FP&A with understanding details for purposes of modeling of future results, and many others. This role will report into Manager, Revenue Accounting. This is a remote opportunity within Canada and the US. Responsibilities: * Book journal entries covering revenue and related accounts such as accounts receivable, allowance for doubtful accounts, deferred revenue, cash * Perform month-end reconciliations for revenue-related balance sheet accounts * Prepare month-end analysis of P&L and balance sheet account variances * Produce clear, well-structured documentation and memos * Identify opportunities for process improvements and efficiency in financial operations * Coordinate and facilitate internal and external audits * Execute on key internal controls * Perform ad hoc projects as assigned What we are looking for: * 4+ years of experience in an accounting role, preferably at a SaaS company or at a public accounting firm * CPA or CA designation, or path towards such designation strongly preferred * Proficiency in accounting software (e.g., Netsuite) and advanced Excel skills. * Experience working with Salesforce and/or Stripe is a plus * Excellent verbal and written communication skills * High attention to detail and the ability to multitask and prioritize with minimal supervision * Passion for delivery of high quality work within stated deadlines * Interest in and passion for accounting profession USA-based roles only: The annual base salary for this role is between $92,000 USD and $129,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $82,000 CAD and $115,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

GTM Engineer - GTM Engineer - DockMaster About Dockmaster.com Dockmaster.com is the leading marina management platform serving entertainment attractions and venues across the waterfront industry. Our software powers dock operations, reservations, billing, and guest experiences for marinas nationwide. We’re building a modern revenue engine to match our ambitions — and this role is at the center of that transformation. The GTM Engineer is a hybrid builder–operator who designs and maintains the technical infrastructure that powers Dockmaster’s revenue engine. Rather than manually running sales and marketing operations, you’ll build systems that automate, scale, and optimize them. You’ll sit at the intersection of engineering, data, and go-to-market strategy — turning workflows that take hours into systems that run in seconds. In short: you don’t just run the playbook — you build the machine that runs it. Working cross-functionally with Sales, Marketing, Product, and Professional Services. You’ll be embedded within the revenue team but operate with significant autonomy — think of yourself as the engineering arm of the go-to-market organization. Collaborates With Sales (SDRs, AEs), Marketing, Product, Data, Professional Services, Product Manager, Sales, Marketing Lead. Why Dockmaster • Ground-floor opportunity to build the entire GTM technical infrastructure from scratch, • Direct impact on revenue — your systems will power every dollar of new business, • Work alongside a leadership team that values speed, experimentation, and automation-first thinking, • Category-defining SaaS platform in a vertical with massive, untapped potential What your day will look like: Sales Automation and Productivity • Build and maintain tools that dramatically increase SDR and AE productivity across the full sales cycle, • Design automated lead enrichment pipelines that append firmographic, technographic, and intent data to inbound and outbound leads in real time, • Build prospecting automation workflows that surface high-fit accounts based on ICP criteria and buying signals, • Architect CRM workflow automations in HubSpot to enforce pipeline hygiene, automate stage progression, and trigger internal notifications, • Develop AI-driven outbound messaging sequences that personalize at scale using prospect-specific context, • Create the systems that generate and nurture a pipeline without constant manual intervention, • Build automated outbound campaign engines that execute multi-channel sequences (email, LinkedIn, phone) on a defined cadence, • Develop AI-generated personalized outreach at scale, adapting messaging to prospective industry, role, and stage, • Implement data scraping and lead sourcing workflows to build targeted prospect lists from public data sources, • Create trigger-based prospecting systems (e.g., a marina raises funding or announces expansion → AI detects → personalized outreach generated → SDR notified), • AI across the revenue stack to give Dockmaster an outsized competitive advantage in speed and personalization, • Build and manage AI SDR assistants that handle initial prospect engagement, qualification, and handoff, • Develop AI-generated demo environments and personalized demo prep packets, • Create AI proposal and SOW generation tools that reduce deal cycle time, • Implement AI call summary and coaching workflows that feed insights back into the sales process, • Build the dashboards and models that give leadership real-time visibility into revenue performance, • Design pipeline analytics dashboards that track stage velocity, conversion rates, and bottlenecks, • Build and refine lead scoring models that prioritize the highest-value opportunities for sales, • Implement end-to-end conversion tracking across marketing and sales touchpoints, • Create experimentation analysis frameworks to measure the impact of GTM tests, • Run a high-velocity experimentation program that continuously improves GTM performance, • Target: 10–20 experiments per month, • Test different ICP segments to identify under-penetrated verticals within the marina and entertainment industry, • A/B test outreach messaging across channels, personas, and value propositions, • Run pricing and packaging experiments in collaboration with product and finance, • Optimize the demo → POC → close conversion funnel with structured tests and measurement You’ll be expected to work fluently across the following (or equivalent) tools: • Category Tools CRM and Sales Engagement HubSpot (primary), Salesforce familiarity a plus, • Enrichment and Prospecting ZoomInfo, • AI and LLMs OpenAI APIs, Claude, custom AI workflows, • Data and Analytics SQL, Looker / Metabase / HubSpot reporting, Google Sheets, • Outreach and Sequencing HubSpot Sequences, Outreach, or equivalent, • 3+ years of experience in revenue operations, sales engineering, growth engineering, or a technical GTM role, • Hands-on proficiency building automations in CRM platforms (HubSpot strongly preferred), • Working knowledge of APIs, webhooks, and integration platforms (Zapier, Make, or custom code), • Experience implementing AI/LLM-powered workflows in a business context, • Strong analytical skills with the ability to build dashboards and interpret pipeline data, • Bias toward action: you ship fast, measure results, and iterate, • Excellent cross-functional communication — able to translate between sales, marketing, and engineering, • Experience in B2B SaaS, ideally selling into niche or vertical markets, • Background in the marina, attractions, hospitality, or venue management space, • Proficiency in Python or JavaScript for building custom tools and scripts, • Familiarity with Clay, Apollo, or similar enrichment and prospecting platforms, • Track record of running structured growth experiments with measurable outcomes, • Fluent in English, both written and verbal, is essential We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. #Dockmaster

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Sr. Customer Success Manager is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Industrial Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. This role is 100% work from home. Individual must be authorized and working from the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's Degree, or equivalent work experience., • 3+ years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturityPreferred:, • 2 years of virtual work experience, • Work experience in professional account management and sales environment is desirable, • Ability to work 40-50 hour work week with additional hours as customers, situations and projects require. First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $75- 90K annual base before bonus structure. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. First Advantage is seeking a Healthcare Product Manager to join our Drug & Occ Health Screening (DOHS) product team. This role is focused on driving value across healthcare screening, credentialing, onboarding, and hiring workflows by working closely with healthcare clients and internal healthcare subject matter experts. You will partner directly with healthcare customers to understand their operational challenges, regulatory requirements, and hiring workflows, and translate those insights into prioritized product initiatives. Working closely with our Healthcare Vertical team, engineering, and other cross-functional partners, you will help define and execute a healthcare-specific product roadmap that delivers measurable client and business impact. Who You Are: • You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion., • As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal., • An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new., • Work closely with healthcare clients to identify unmet needs, workflow gaps, and product opportunities across screening, credentialing, onboarding, and hiring., • Partner with the Healthcare Vertical team to understand challenges across clients and synthesize insights into a cohesive, healthcare-specific product roadmap., • Lead product discovery efforts, including client interviews, workflow analysis, and validation of healthcare use cases., • Translate healthcare business and regulatory requirements into clear product requirements, user stories, and acceptance criteria., • Prioritize product initiatives based on client value, regulatory impact, and business outcomes., • Collaborate with engineering, architecture, and operations teams to drive successful implementation of healthcare-focused product enhancements., • Communicate product vision, roadmap progress, and outcomes to internal stakeholders and healthcare clients., • Bachelor’s degree in Business, Technology, or a related field or equivalent experience., • 2-5 years of experience in product management or related roles., • Experience in healthcare screening, credentialing, onboarding, hiring, or workforce-related domains is strongly preferred., • Demonstrated ability to work directly with clients to gather requirements, identify opportunities, and drive product decisions., • Strong understanding of healthcare workflows and the ability to learn regulatory and compliance considerations., • Excellent communication skills, with the ability to translate client needs into actionable product direction. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel, • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays, • Access to new tech and growth opportunities, and leaders who want to see you succeed! What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $105K-125K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Welcome to ___— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of ___, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. * Managed Services Delivery & Customer Success * Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes * Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates * Respond to reactive requests while providing proactive recommendations to improve performance and adoption * Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence * Support Operations Advisory & Optimization * Lead discovery and needs assessments to understand support goals, pain points, and constraints * Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows * Translate operational recommendations into practical platform changes and process improvements * Zendesk Administration & Configuration * Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows * Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms * Manage configuration changes with testing, validation, and clear documentation * AI Adoption & Resolution Acceleration * Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features * Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance * Improve automated resolution through effective bot experiences, containment, and handoff to agents * Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time * AI Expert Advisory Engagements * Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap * Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution * Produce clear recommendations and action plans, and track progress against agreed outcomes * Reporting, Analytics & Support Insights * Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs * Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities * Provide clear recommendations and stakeholder updates based on data and observed outcomes * Enablement, Documentation & Change Adoption * Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features * Create and maintain practical documentation including runbooks, playbooks, and configuration notes * Improve self-service and knowledge by assessing Help Center performance and recommending content updates * Integrations & Technical Troubleshooting (Partner with Engineering) * Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed * Support integration discovery and requirements, and assist with testing and validation * Document incidents, root cause findings, and remediation steps to prevent repeat issues * Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience * 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility * Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset * AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution * Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations * Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) * Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers * Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders * Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications * Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services * AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes * Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds * Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) * Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. At Tines, we’re building the future of intelligent workflows for security and IT teams. Our platform helps organizations automate complex processes, eliminate manual work, and operate more efficiently and securely. We’re investing heavily in the IT market as more organizations modernize IT operations and automate complex workflows across their technology stack. We’re looking for a Demand Generation Manager who understands how to reach IT practitioners and leaders, from service desk teams and IT operators to CIOs and VPs of IT, and can design campaigns that turn interest into qualified pipeline. This role is an exciting opportunity to join Tines at a pivotal moment of growth. Reporting to the Manager of Demand Generation, you’ll play a critical role in building and scaling demand programs that reach the IT community, generate high-quality pipeline, and expand Tines’ footprint in this rapidly growing segment. We’re looking for someone who combines creativity with analytical rigor—a demand generation expert who knows how to design impactful campaigns, measure performance, and continuously optimize for results. The ideal candidate understands how IT teams discover, evaluate, and adopt new tools and can design programs that resonate with both practitioners and senior IT leaders. The IT segment represents a major growth opportunity for Tines. In this role, you’ll work closely with marketing, product marketing, and business development teams to develop high-impact programs that expand our reach and accelerate growth within the IT market. Candidates should be based in the US in ET or CT timezones, as this role will require heavy collaboration with colleagues based in Ireland. You will own and execute digital-first demand generation programs designed to engage IT professionals and generate measurable pipeline and revenue impact. • Plan and execute integrated demand generation campaigns targeting IT practitioners and decision-makers, including CIOs, VPs of IT, and IT operations leaders, • Build programs across both thought leadership and technical content, including practitioner-focused webinars, technical guides, and community-driven content that resonates with IT Ops teams, • Drive awareness, engagement, and pipeline through channels including paid media, content promotion, sponsored newsletters, influencers, and webinars, • Manage campaign budgets across paid channels and partners, optimizing spend to maximize pipeline and return on investment, • Partner with product marketing, content, and brand teams to develop messaging, campaigns, and assets tailored to the IT audience, • Collaborate with publishers, communities, and industry partners to amplify campaigns and expand reach within the IT ecosystem, • Work closely with the XDR team to ensure strong follow-up on campaign engagement and effective conversion into qualified meetings and pipeline, • Identify and test new channels, partners, and campaign formats to uncover scalable opportunities for pipeline growth, • Support email marketing, nurture programs, and database activation to move prospects through the funnel, • Partner with partner marketing to develop co-marketing campaigns and demand generation programs with strategic IT partners, • Measure campaign performance and pipeline contribution, using data and experimentation to continuously improve results, • 7+ years of experience in demand generation, digital marketing, or growth marketing in B2B SaaS, • Demonstrated success marketing to technical audiences in IT, Security, or DevOps etc., • Proven experience running digital demand generation campaigns that drive pipeline and revenue, • Experience working with paid media, content promotion, sponsored newsletters, and digital advertising, • Experience building and running webinar or virtual event programs, • Strong analytical mindset with experience using data to guide campaign decisions and optimization, • Experience working cross-functionally with product marketing, content, creative, and partner marketing teams, • Ability to manage multiple campaigns and partners simultaneously, • Strong project management and organizational skills, • Familiarity with developer or technical practitioner marketing is a plus, • Experience working in high-growth SaaS environments OTE - $150k - $158k base + 10% bonus and equity #LI-SW1 At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us ___. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.

Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe & informed: • We’re humans not robots, • Customers always come first, • We work better together, • Simplicity is our strength, • Our reputation is priceless, • Hard work pays off Our Enterprise Customer Success Manager, takes ownership of AlertMedia’s customer relationships, which we value above all else. They focus on Enterprise accounts to provide the highest level of strategic partnership. Working closely with our Implementation Team, Customer Support, Marketing, and Sales Teams, they are responsible for executing strategic guidance, driving adoption, conducting effective Quarterly Business Reviews, supporting customer health, retention, and growth. Enterprise CSMs approach each relationship with a “partnership” mentality and employ a consultative and tailored approach to ensure each customer successfully meets their goals. Who you are: You are an accomplished Customer Success Manager with proven success working with Enterprise customers. You think strategically to drive adoption, retain, and expand your accounts. You are a thought leader in managing Enterprise accounts and enjoy working with your colleagues to develop innovative strategies. You enjoy a proactive and thoughtful 1x1 approach to Customer Success and value a "we're all in this together" mentality. What you get to every day: • Build strong relationships with our customers in the enterprise category, • Evaluate risk management for each customer and proactively strive for value propositions and utilize best practices to drive retention, • Align with the Customer Success organization and Expand Team to support initiatives to grow and expand existing accounts through adoption, cross-sell, and upsell opportunities, • Manage a series of personal and automated touchpoints and to drive ongoing customer experiences, • Conduct effective Quarterly Business Reviews to highlight the customer’s realized value and communicate recommendations and new features, • Consult with customers to determine the best data automation option for their needs and be able to support configurations for matrixed organizations, • Provide quick and responsive ongoing technical and administrative support, • Respond to all customer inquiries in a thoughtful and timely manner, • Keep track of new product developments and strategically inform/train customers on them, • Communicate desired software requirements to product management team in a cross-functional feedback loop, • Diligently manage Gainsight and Salesforce data to effectively manage your book of business, • Contribute to AlertMedia’s culture, values, and vision for the future What you bring to the role: • 3+ years’ experience as a Customer Success Manager, • 1-2+ years’ experience supporting Enterprise customers in a CSM role, • Desire to work with demanding, multi-national customers, • Established CSM who is self-motivated and customer-focused, • Salesforce & excel required, Gainsight (nice to have), • Proven experience leading complex, cross functional project management and consulting engagements, including global rollouts, large scale technical projects, and enterprise wide enablement initiatives, • Outstanding verbal and written communication skills, • Strong listening skills with the ability to work with a variety of customer profiles, • Excellent project management skills with proven ability to prioritize, • Strong analytical, negotiation, and creative problem-solving skills, • Proven ability to work with all members of our team (business development, software development, and product management), • The desire and ability to learn and be coached Why you’ll love working at AlertMedia: • Competitive base salary + Company-wide bonus program, • Generous and flexible time and parental leave policies, • Health benefits - Medical, Dental, Vision and Life Insurance 100% paid for employees!, • 401K with a generous company match, • Amazing rewards and incentives – we love celebrating each other!, • Commitment to community service with opportunities to give back, • A Best Places to Work company 10 years in a row and numerous other awards, • Access to brand new downtown office with 360 views of Austin, high-tech building gym, and nearby running trails, • Ongoing career development opportunities with our Learning and Development team About AlertMedia: AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including DHL, JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries. We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit ___. Come join us in our mission to save lives and minimize loss through effective communication. AlertMedia does not currently sponsor applicants for work visas. By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – ___

ABOUT CORDIAL We founded Cordial in 2014 on the belief that there should be more humanity and empathy in marketing—both in how brands communicate with their customers and in how technology companies work with brands. We built our company and platform purposefully, driven by a desire to inspire more thoughtful communication and to create experiences that feel more personal and human—for consumers, for the people at the companies we work with, and for Cordial employees. Today, brands like PacSun, Revolve, Abercrombie & Fitch, Realtor.com, L.L. Bean and Forbes rely on Cordial to drive revenue growth by sending a better message. We chose the name Cordial to symbolize how we empower our clients to communicate with their customers, as well as how we do business: with transparency, collaboration, and trust. We're building a passionate team of individuals willing to learn, grow, and be thoughtfully challenged on a daily basis to continuously improve our product, company, and culture every single day. OUR VALUES • Communicate better than the rest, • Own it, every time, • Solve client problems tenaciously, • Make Waves POSITION SUMMARY The Cordial Solutions Engineer is the team member regarded as the Cordial subject matter expert. You will be responsible for guiding Cordial clients through a successful implementation of the platform, third party integrations, and providing solutions for complex and unique use cases. YOU WILL • Be client obsessed. You will consult with clients directly as a subject matter expert of the Cordial platform. You will assist clients in understanding how they can apply new product features and enhancements to align with their business goals. And you will develop and share best practices to clients. Clients will adore you., • Make implementations look easy. You will help clients implement Cordial’s RESTful API and JavaScript Snippet into their marketing stack and maximize the value generated from the Cordial platform. Easy breezy., • Solution like a boss. You will identify issues, recognize patterns, propose solutions and help to create repeatable processes and/or documentation to assist with the long-term success of our internal team, clients, and partners. You will enable clients to use dynamic scripting for email language and machine learning capabilities. You will design data structures that will gracefully flow downstream and integrate into Cordials object model. You will always be thinking of solutions., • Act as and help the Project Manager. You will manage internal stakeholders and external client expectations on projects and timelines., • Collaborate all day, everyday. You will work closely with the product team to improve client adoption across our entire platform. You will also collaborate with our Client Success, Strategy, Support, and Sales teams to ensure Cordial is continuously meeting and exceeding our client’s expectations and goals., • Be an organized sensei. You will document and record all completed project work allowing a manageable framework that everyone can access for success. Obsessive documentation is key to being great. You know that. ABOUT YOU • You are seasoned. You hold a BS in Computer Science or a closely related field. You have a minimum of 4 years of experience in professional services. You have a track record of driving meaningful, successful implementations and managing client projects. You’ve got some tricks up your sleeve!, • You love technology. You are eager to be an expert in Cordial’s technology and you’d work diligently to remove any friction preventing our clients from unlocking the power of the platform. Cordial has a robust ecosystem with various inputs/outputs including a RESTful API, JavaScript Tag, Dynamic Scripting for Email/SMS/Push, and a sophisticated UI. All that sounds fun to you, so keep reading., • Your superpowers are your technical skills. You have a strong understanding of RESTful APIs, you are comfortable with JSON data structure, you read/write HTML/CSS/JavaScript, you have experience with PHP (or other programming language), and you are capable of using Browser Developer Tools. Also you understand differences between SQL and noSQL.Your family doesn’t understand what you do for a living; they just know you’re wicked smart., • You are a professional problem solver. You have the ability to handle difficult or unexpected technical issues and/or complex business challenges while remaining calm and identifying solutions. You will handle incidents, escalations, and exceptions in a professional manner because you’re a pro!, • You are confident. You have no problem working with senior level marketers, IT /systems integrators and marketing technology and services partners., • You like to juggle and project management comes naturally. You are able to manage multiple open projects at any point in time, with varying degrees of complexity and business priority., • You navigate well in organizations. You have an uncanny ability to collaborate with internal teams including Experience Management, Strategy, Support, Product, Engineering, Sales, and the Executive Team., • You don’t mind a little chaos. You have a track record of delivering phenomenal results in a dynamic, autonomous start-up environment., • Last but not least, you embody Cordial’s values., • Currently located in the US. BONUS POINTS IF YOU • Have experience in enterprise marketing automation, email marketing and/or digital marketing industries., • Have enterprise client experience. COMPENSATION & BENEFITS $95,000.00-$130,000.00 base salary annually. The compensation range may be adjusted based on experience and location. In combination with base salary, Cordial's compensation package includes equity and bonus, a robust benefit plan (medical/dental/vision/life), 401k match, flexible time off. Additionally, we offer perks such as childcare and continued education yearly reimbursements. We pride ourselves in maintaining a healthy work/life balance, a strong dedication to DE&I efforts, and an overall respectful and open culture! Cordial is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability status, sex (including pregnancy), age, gender, gender identity or expression, sexual orientation, marital status, veteran status, or any other characteristic protected by law. Cordial is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu. To learn more about our Hiring Range System, please click this ___ Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team and role: The OS Integration, Graphics, and Media teams sit at the core of the browser platform, responsible for how Firefox interfaces with operating systems, renders web content, and delivers high-performance audio and video experiences. Together, they build and optimize the low-level systems (from graphics pipelines and OS abstractions to real-time media and WebRTC) that enable fast, secure, and reliable user experiences across platforms. We’re looking for a Senior Product Manager to drive strategy and execution across these foundational platform areas, balancing deep technical investments with user- and developer-facing impact. This role will partner closely with engineering to prioritize performance, reliability, and capability improvements while aligning cross-functional stakeholders around a cohesive roadmap. What you’ll do: • Partner closely with engineering to prioritize and deliver improvements in performance, reliability, and platform capabilities across Windows, macOS, Linux, Android and core rendering/media pipelines., • Translate complex, low-level platform work into clear product direction, making trade-offs between new features, paying down technical debt, and long-term architectural improvements., • Collaborate cross-functionally with design, developer relations, and partner teams to ensure cohesive experiences across web APIs, graphics, and media playback., • Use data, telemetry, and user insights to inform decisions, measure success, and continuously improve platform quality and stability., • Experience building and managing relationships with external partners to align on integrations, influence roadmaps, and deliver shared outcomes What you’ll bring: • 5+ years of product management experience, including ownership of complex, technically deep platform or infrastructure products, • 3+ years working closely with systems-level engineering teams (e.g., operating systems, graphics, media, or networking), • Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience, • Demonstrated ability to translate complex technical concepts into clear product strategy, priorities, and roadmaps, • Strong analytical and decision-making skills, with experience using data and telemetry to guide product outcomes, • Proven track record of cross-functional leadership, influencing engineering and partner teams without direct authority, • Commitment to our values:, • Welcoming differences, • Being relationship-minded, • Practicing responsible participation, • Having grit What you’ll get: • Generous performance-based bonus plans to all eligible employees - we share in our success as one team, • Rich medical, dental, and vision coverage, • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute), • Quarterly all-company wellness days where everyone takes a pause together, • Country specific holidays plus a day off for your birthday, • One-time home office stipend, • Annual professional development budget, • Quarterly well-being stipend, • Considerable paid parental leave, • Employee referral bonus program, • Other benefits (life/AD&D, disability, EAP, etc. - varies by country) About Mozilla Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at ___ to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: C #LI-DNI Req ID: R3087

Forbes is an iconic global media brand that has symbolized success for over a century. Fueled by journalism that informs and inspires, Forbes spotlights the doers and doings shaping industries, achieving success and making an impact on the world. Forbes connects and convenes the most influential communities ranging from billionaires, business leaders and rising entrepreneurs to creators and innovators. The Forbes brand reaches more than 140 million people monthly worldwide through its trusted journalism, signature ForbesLive events and 49 licensed local editions in 81 countries. We are seeking a Group Product Manager, Audience Experience & Growth to lead high-impact initiatives that drive audience engagement, retention, and growth across Forbes.com. This is a remote role. In this position, you will own the end-to-end reader experience across core page templates and interactions, with a focus on evolving front-end experiences that meaningfully influence how audiences discover, consume, and return to Forbes content. You will collaborate closely with Product, Engineering, Product Design, Editorial, Audience Development, Business Intelligence, Consumer Revenue, and Advertising teams to deliver scalable experiences that support both audience growth and business outcomes. This is a highly cross-functional leadership role with the opportunity to expand scope and influence as Forbes continues to evolve its digital platforms. This role offers a rare opportunity to shape the future of a globally recognized media brand at massive scale—owning foundational experiences used by millions of readers each day, while helping define how a modern publisher grows, monetizes, and connects with its audience in a rapidly changing digital landscape. Responsibilities • Own the product vision for the ___ sitewide experience, driving audience growth and engagement across core templates (homepage, articles, landers) and off-site channels including Push and Apple News., • Drive audience growth and engagement by improving key metrics such as time spent, recirculation, return frequency, and depth of engagement., • Lead testing and iteration to optimize user experience, performance, and conversion across high-impact surfaces., • Partner across Product, Engineering, Product Design to deliver scalable, accessible, and performant front-end experiences, balancing speed, quality, and technical constraints., • Collaborate with Editorial, Audience Development, Consumer Revenue, and Advertising teams to align product initiatives with audience growth goals and evolving discovery patterns., • Design and evolve audience experiences with an understanding of monetization models, ensuring page layouts and interactions balance user value, performance, and revenue outcomes while maintaining editorial integrity., • Identify and launch new formats, modules, and experiences that unlock incremental audience and revenue growth., • Partner closely with Business Intelligence to define success metrics and KPIs, using insights to inform prioritization, experimentation, and roadmap decisions., • Communicate performance, learnings, and product strategy to senior stakeholders., • Act as a senior product leader across initiatives, driving alignment and execution across cross-functional teams and mentoring other product managers as opportunities arise, with potential to take on formal people leadership responsibilities over time. The Ideal Candidate • 6–8 years of product management experience, with ownership of consumer-facing digital products at scale., • Proven ability to drive audience engagement, retention, and growth through product- and experience-led initiatives., • Strong experience partnering with Product, Engineering, and Product Design on front-end or user experience–focused products., • Demonstrated success working cross-functionally with editorial/content, data, and business stakeholders., • Data-informed decision-maker with experience using experimentation, metrics, and insights to guide prioritization., • Excellent communication and stakeholder management skills, with the ability to influence across teams and levels. Plus • Experience in digital media, publishing, or other content-driven platforms., • Familiarity with monetization models such as advertising, subscriptions, or commerce, and how they intersect with user experience., • Experience collaborating with analytics or Business Intelligence teams to define and measure product success., • Comfort operating in fast-moving, highly visible environments with large, diverse audiences., • Passion for building audience-first products that balance editorial integrity, user value, and business outcomes. The annual base salary range for this role is $140,000 - $150,000 Forbes has estimated the compensation range set forth above in good faith. The compensation range is what we believe we will offer, and ultimately pay, a successful candidate. In determining this range, we consider the experience, level of education (if applicable to the role), knowledge, skills, and abilities required to be had by a successful candidate as well as the budget and the company’s pay rates, generally. This said, we may have to make changes to our compensation estimates and job descriptions from time to time and we expressly reserve the right to do so. Should we make any such changes, this advertisement will be revised to reflect such revisions. We encourage you to occasionally re-visit this advertisement to ensure that you are abreast of any changes. Thank you for your interest in joining Forbes! #LI-PM1 #LI-Remote Forbes aims to offer employees the flexibility they need in order to be successful. Some positions may require candidates to be based in a specific location for consideration while some roles may be fully remote (within the U.S.) if it aligns with the needs of the position. This position is only open to candidates residing in California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, & Washington. Due to business operations and compliance requirements, we are unable to consider applicants based outside these states at this time. Forbes is an equal opportunity employer.

Siena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions. Siena doesn't just automate support; it powers shopping agents, builds persistent customer memory, generates actionable business insights, and creates empathetic interactions that feel human. We're transforming how businesses understand and connect with their customers, turning every interaction into intelligence that makes the next one better. We're a small, distributed team that punches way above our weight. Every person here has outsized impact because we've built leverage into everything we do. This philosophy makes us faster and, frankly, more fun to work with. If you're excited about building something that doesn't exist yet, keep reading. We're building agents that don't just respond to customers—they remember them, learn from every interaction, and connect experiences across channels. As a Product Manager, AI Agent Deployment you're embedded with strategic accounts, owning their deployment outcomes while building platform capabilities. Forward-deployed PM meets technical account ownership. You deploy agents and turn those insights into product improvements that scale. You're energized by the loop: deploy agents → drive outcomes → identify gaps → build platform improvements → repeat. * 3+ years in PM, solutions engineering, implementation, TAM, customer success engineering, or product ops * Experience with technical products and enterprise customers * AI-native mindset. You live in Claude Code, Cursor, and max out your LLM limits * You can scope webhooks, OAuth flows, and complex integrations * You ship features, write docs, run demos, and measure what matters * You've lived the problems customers are trying to solve. You know what "great CX" looks like * You can diagnose whether problems are technical, operational, or stakeholder-related and prioritize accordingly * You are comfortable advising CX leaders on organizational design, process optimization, and transformation strategy * Ability to work in North American time zones is a must * Own agent outcomes for strategic accounts end-to-end. * Deploy AI agents, drive automation rates, identify what's blocking progress, then build the platform fix * Work directly with enterprise CX leaders to design AI transformation roadmaps that you'll help execute * Turn deployment insights into platform capabilities that help every customer, not just the one you learned from * Build new agent capabilities that work seamlessly across platforms * Design evaluation systems that make our agents continuously smarter. QA suites, automated testing, performance monitoring * Run full launch cycles from internal testing to GA, including customer enablement * Demo your own products and co-sell alongside sales. You'll be known by name in our customer Slack communities * Competitive salary, equity, flexible remote work * Premium AI tools (ChatGPT, Claude, Perplexity Pro, Cursor) plus quarterly budget for new tools * Clear growth pathways into deeper specialization or team leadership * Meaningful impact. Your work directly shapes our product and company. * Globally distributed team working at the bleeding edge of CX and AI. * Great salary plus the opportunity for equity or stock grants. * Learning budget. If you're growing, so are we. * The thrill of building something new. Join us at a stage where your contributions matter most. * AI-fluency. Make AI your second nature. * Tackle unsolved problems. We’re redefining how customer experience will look like in the next decades. The people who thrive here are curious, customer-obsessed, and take ownership without being asked. They fix problems first and explain later. They're direct about feedback—both giving and receiving it—because they care more about getting things right than being polite. They maintain high standards while moving at startup speed, and they build real relationships with teammates because they know that's how great work gets done. When things get tough, they adapt and keep pushing forward. The people who thrive here treat AI like a natural extension of themselves. They've built their own ecosystem of agents - some for research, others for debugging, writing, analysis, or writing code. They know which AI works best for what problem. Everyone gets premium accounts (ChatGPT, Claude, Perplexity Pro, Cursor, Lovable) plus a quarterly budget for new tools. But the magic happens in how we share knowledge. Demo days where someone shows off a clever workflows. Slack threads about which model handles a specific use case better. Learning from each other's AI workflows. At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application. Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. We operate globally with offices in the US (NYC, Austin, Miami, Mountain View), APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture—recognized by Inc. as a ___ for three consecutive years—emphasizes transparency, ownership, and continuous mastery. About SpendHound: ___ is a software vendor intelligence platform recently launched by the research firm YipitData and used by 1,000+ companies around the world (See this___ from SpendHound’s Director of Product!) • SpendHound is the single source of truth for companies’ software vendors and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Unlimited support from Procurement Experts to deliver price benchmarking insights and negotiation strategies for any upcoming renewals, • Companies use the SpendHound platform and Procurement Expert service to save time and money on their software renewals. Why You Should Apply NOW: • Be a part of a high-impact team building industry-defining B2B software and AI tools., • Competitive salary, equity, and benefits package., • Remote-friendly and flexible work culture. About The Role: At SpendHound, we are on a mission to help Finance and Procurement teams gain real-time visibility and control over their software costs. Our platform simplifies software spend tracking and provides actionable insights, delivering cost-savings to 1000+ companies around the world. We are building towards an agent-first approach to vendor selection and price benchmarking and are looking for an AI Product Manager to lead the development of new AI features on our roadmap. You will help define the product vision, collaborate with engineering and design teams, and work closely with customers to achieve this goal. This role is ideal for someone looking for a high degree of ownership and passionate about building tools that help business operate more effectively. As Our Product Manager, You Will: • Product Strategy & Vision: Define and drive the vision, strategy, and roadmap for SpendHound’s new AI features., • Market & User Research: Conduct user interviews, analyze customer feedback, and study market trends to identify opportunities for product enhancements., • Feature Development: Work closely with engineering, design, and procurement expert teams to build a world-class vendor intelligence platform., • Customer Advocacy: Act as the voice of the customer, ensuring product decisions align with real user needs and business objectives. You Are Likely To Succeed If: • Minimum 3+ years of experience in Product Management with 1+ years of experience building AI products., • Ability to work closely with engineers in a highly technical environment to deliver AI features., • Strong ability to translate customer pain points into impactful product features., • Comfortable analyzing data, doing error analysis, and using insights to guide product decisions., • Strong ability to work cross-functionally with engineering, design, and procurement expert teams., • Ability to thrive in a fast-paced, iterative environment and drive projects from concept to launch. Nice To Have: • Previous experience with working on B2B products., • Experience with Claude, Cursor, or similar AI coding tools., • Understanding of the software purchasing process within large organizations., • Familiarity with SQL, data visualization tools, or basic coding knowledge. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above! The annual base salary for this position is anticipated to be up to $180,000. In addition, the role includes a 10% variable bonus, bringing the estimated on-target earnings (OTE) to approximately $198,000. • The compensation package also includes equity. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, Denver, Mountain View, and Seattle. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

At NerdWallet, we’re on a mission to bring clarity to all of life’s financial decisions and every great mission needs a team of exceptional Nerds. We’ve built an inclusive, flexible, and candid culture where you’re empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well-being, development, and ability to make an impact because when one Nerd levels up, we all do. A Staff Software Engineer plays a critical role in designing, developing, and maintaining complex software systems while providing technical leadership within a team. Their primary purpose is to architect scalable and efficient solutions, ensuring that software meets both functional and non-functional requirements such as performance, security, and maintainability. Staff Software Engineers are responsible for writing high-quality, scalable, and efficient code, ensuring that software meets business and technical requirements. Additionally, they review and optimize existing code, conduct thorough testing, and troubleshoot complex issues to improve system performance and reliability. Staff Software Engineers also mentor junior developers, fostering a culture of continuous learning and best practices in coding, architecture, and software development methodologies. They collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to align technical solutions with business objectives. Furthermore, they contribute to architectural decisions, evaluate new technologies, and drive innovation within the organization. Strong communication, problem-solving skills, and the ability to work independently while leading projects are essential for success in this role. This role reports to the Senior Manager, Engineering. * Optimize and build new insurance flows through our organic/paid marketing funnels via ordering changes, micro-optimizations, and A/B testing the auto insurance, home insurance, life insurance, Medicare and travel insurance flows. * Design and implement secure, scalable back-end integrations with partner and third-party platforms to support conversions and user engagement. * Lead development of high-impact insurance experiences, including organic SEO pages that drive top-of-funnel traffic and user flows across multiple insurance products (auto, home, life, Medicare, U65 health, travel, and pet). * Instrumentation of our systems in our Observability platform Datadog. * Architecting complex systems that help grow the insurance business. * Serve as a tech lead on the team. * Build across the full software stack — from front-end experiences to back-end systems and data workflows. * Design and implement secure, scalable back-end integrations with partner and third-party platforms to support conversions and user engagement. * Contribute to a move-fast development culture by owning the full tech stack with minimal dependencies. * Use observability and monitoring tools to proactively identify, diagnose, and resolve production issues quickly. * Collaborate cross-functionally with product, design, and data teams to deliver measurable impact across the insurance vertical. * Add monetization onto pages lacking it, making changes to drive more traffic through pages that have low traffic. * Improve SEO page performance to enhance site speed, accessibility, and user engagement — driving stronger rankings and visibility on SERPs. * Serve as a mentor to the engineers on the team. * Help to drive our existing values as a team towards better engineering practices, strong continuous improvement thinking, and failing fast / repairing faster mentality. * Partner with management to continuously develop the engineering roadmap for our team. * Biased to action and are happy to iterate along the way based on what we learn. You tend to believe that time to market is more meaningful than perfection. * Not afraid to fail. We take informed risks and chances, they often work, sometimes they don’t. You learn from those mistakes and incorporate them into how you think in the future. * Aware that “fast” and “quality” are not mutually exclusive. We can deliver high quality, well engineered code fast. You do not cut quality first to meet timelines, you often thoughtfully try to figure out how to do both. * Interested in being a mentor and a teacher to make those around you better. We aren’t perfect, neither are you. You believe that together we are more than the sum of our parts and you expect others to help you to grow and learn too. * Minimum of 10 years in software engineering, with a strong background in front-end development, back-end development, and distributed systems. * Education: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience). Technical Skills: * Expert in React, TypeScript, Node * Familiarity with Next.js * Relational database experience * 4+ years working on a public-facing website (should understand: SEO, ADA, responsive, etc) * Software Development – Strong understanding of software development lifecycle (SDLC) and methodologies (Agile, Scrum, DevOps). * System Design & Architecture – Experience in designing scalable, distributed, and high-performance systems * Databases – Expert knowledge of SQL (PostgreSQL, MySQL) and NoSQL databases * Cloud Platforms – Experience with AWS, Azure, or Google Cloud for deploying and managing applications * DevOps & CI/CD – Familiarity with automation tools (Docker, Kubernetes, Jenkins, GitHub Actions) * Testing & Debugging – Proficiency in unit testing, integration testing, and debugging tools * Security Best Practices – Awareness of security principles, authentication, and authorization techniques * Version Control – Proficiency with Git and workflows like GitFlow * This role will be remote (based in the U.S.). * We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family. Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?) * Industry-leading medical, dental, and vision health care plans for employees and their dependents * Rejuvenation Policy – Flexible Vacation Time Off + 11 holidays + holiday company shutdown * New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care * Mental health support * Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests * Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution * Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend) * Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends) Have Some Fun! (Nerds are fun, too) * Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities * Hackathons and team events across all teams and departments * Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction * Our Nerds love to make an impact by paying it forward – Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) * 401K with 4% company match * Be the first to test and benefit from our new financial products and tools * Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar * Disability and Life Insurance with employer-paid premiums If you are based in California, we encourage you to read this important information for California residents linked___. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this___, as well as the Los Angeles Fair Chance Act, which requires this___. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see: * E-Verify Participation Poster___) * Right to Work Poster___ /___ #LI-Remote

About us At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values Win as One. Delight Customers. Deliver Great Outcomes. About the role The primary purpose of the Field Customer Success Manager position is to build and maintain strong relationships with our most strategic customers. Customer Success Managers (CSMs) learn their customer’s business goals and help them achieve those goals through the use of Auctane products and services. CSMs look for opportunities to make a customer's account as efficient as possible, as well as look for potential areas of monetization. Responsibilities include maintaining a strong knowledge of ShipStation and E-Commerce, specifically in regard to carrier choice and understanding what services yield the highest return in company monetization. Field CSMs perform these functions while embedded in the market they serve which allows them to meet with their customer face to face as often as needed. Being based in the market they serve better enables them to build strong trust and prevent customer and revenue churn. This position is remote and is based in Pittsburgh, PA or Greensboro, North Carolina or Raleigh, North Carolina. Travel Requirements: Spend 3-4 days per week physically with customers at their shipping locations Travel to Auctane’s home office or other training/meeting locations within the US 2-4 times per year Sales Perks: • 🌴 Fully Paid Annual International President's Club Trip (Auctane Employee Plus One), • 🌐 Exciting and Motivating Annual Global Revenue Kick Off Week at HQ in Austin, TX, • 💰Competitive Compensation Packages Salary Range for CO applicants is: $100K base + $24K variable commission. About the team The Customer Success department's purpose is to to build and maintain strong relationships with our most strategic and highest revenue producing customers. The team provides customers with exceptional service and technical expertise in shipping, logistics, software and hardware. The department drives retention, increases merchant shipments by saving them time and money, and helps the business to grow profitable revenue by recommending and implementing Auctane products and services. What will you be doing? • Researches and analyzes current accounts for signs of efficiency and potential for monetization, • SalesForce, Looker, MGMT, • In-depth understanding of ShipStation Applications and E-Commerce markets., • Read and interpret documentation and use critical thinking to resolve issues and communicate functionality of the application to users., • Initiates escalations for cases that need more extensive troubleshooting, code changes, or other developer support utilizing a standard escalation process., • Ability to use programs like Jira, ZenDesk., • Knowledge of ShipStation’s new and existing features and integrations through release notes, documentation, and training., • Ability to research individually using resources and draw conclusions using critical thinking., • Ability to write clear and concise notes with appropriate detail following the escalation procedures., • Get in contact and meet with customers to inform them of potential savings and changes in their account that will benefit their process as well as what they are spending with their carriers., • Ability to use programs like Looker, SalesForce, and MGMT, • Knowledge of ShipStation’s new and existing features and integrations through release notes, documentation, and training., • Ability to recognize deficiencies within accounts in terms of process and workflow., • Knowledge of best practices in shipping given the customer’s selling vertical., • Knowledge of carriers and the shipping industry of the current day., • Ability to communicate complex carrier information in a way that is consumable to the customer., • Communicates trending questions, issues, and product suggestions internally, clearly and concisely., • In-depth knowledge of ShipStation, • Ability to clearly explain and define issues and expectations., • Collaborates with other departments to ensure the customer experience is seamless., • Ability to clearly explain and define issues and expectations, with all necessary details., • Assist ShipStation support staff with resolving escalated customer conversations, • Work with ShipStation support agents on tactics to help de-escalate volatile customer conversations., • Meet with customers to analyze their account for deficiencies in workflow, automation, and carrier spend, as well as look for monetization opportunities., • Travel to customer locations and provide in-person guidance and partnership, • Deliver Business Reviews and other value added materials (Carrier Cost Analysis Reports, Feature launch materials, etc) to customer in person at their business/shipping locations, • In the event of major platform issues or any kind of business interruption, join the customer in person at their location, triage the issue in real time, and demonstrate our commitment to resolution What are we looking for? • Four or more (4+) year’s of account management and/or customer service experience, • Proven experience managing 15-30 enterprise customers OR 30-50 enterprise and SMB customers, • Has experience doing quarterly in-person customer visits, • Experience with B2B or SaaS software preferred, • High School Diploma or G.E.D required, • Based locally in the Pittsburgh, Greensboro or Raleigh market. Field CSMs perform these functions while embedded in the market they serve which allows them to meet with their customer face to face as often as needed. Being based in the market they serve better enables them to build strong trust and prevent customer and revenue churn. The Tech • Salesforce, • Zoom, • Zendesk, • JIRA, • Slack, • G Suite, • Looker What do we offer? • 🛬Take the reins of your time off with our Flex Time Off policy – because work-life balance should always be in your hands!, • 🌅 We offer 12 paid holidays for all of our US employees!, • 💰401k employer matching program – because your future deserves a friendly boost!, • ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements., • 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans., • 🧠Employee Assistance Program. We offer up to 8 free mental health sessions., • 💪🏽We offer gym discounts to help you stay fit and healthy!, • 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way., • 🔗 Employee Referral Program! We reward employees helping us find top talent!, • 💜 An inclusive and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive., • 🏢 Attractive HQ in the heart of central Austin, Texas. Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.) • Sit for prolonged periods of time, • Utilize wrist and hands for a prolonged period of time, • Walk short distances, • Stand for short periods, • Speaking and conversing with others, • Lift up to 25lbs without assistance up to chest height Equal Opportunity Employer/Veterans/Disabled If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents___

Helping our clients achieve their goals starts with attracting and obtaining top talent. We look for highly innovative and bright individuals; give them the tools they need, then give them the freedom to do what they do best. We empower our employees to make the best of their opportunities in a rewarding and challenging environment. We have a passion for excellence. Our employees thrive on making a difference and generating results for our clients in a flexible environment that offers support and camaraderie. No matter where you are located throughout the globe, DPRA offers vast learning opportunities and a flexible work style to help our staff manage responsibilities and add balance to their lives. Along with a flexible workplace, DPRA offers a Total Rewards program that provides its employees with not only a competitive salary but also covers a wide variety of benefits and programs! If you are looking for a challenging position in an innovative company, then this is the position for you. DPRA is seeking a UX Engineer for fully remote, full-time role. This position is responsible for driving the end-to-end user experience strategy and execution for a large-scale DoD AI/ML platform. This role blends product management, UX strategy, and visual design leadership, ensuring platform capabilities are translated into intuitive, mission-aligned user experiences. Essential Job Duties and Functions: • The ideal candidate thrives in a fast-paced environment requiring complex problem solving and cross-functional collaboration. This individual will work closely with platform architects, data science and data engineering leads, product manager(s), engineering teams, and DoD customers to translate technical capabilities into validated UX concepts, workflows, and mockups., • Acts as a key member of the delivery team, ensuring UX/UI designs are aligned with project objectives, customer needs and operational constraints. Works with QA and DevOps to ensure delivered capabilities meet usability, performance, and quality standards., • Leads customer engagement and validation efforts, including Joint Application Development (JAD) sessions, usability testing, and iterative design reviews. Ensures designs are continuously vetted with stakeholders and evolve based on user feedback., • Collaborates with the Client on the design of product—including data, AI’ML models, security compliance, customer organizational requirements and system architecture—to ensure user workflows align with technical capabilities and cross-functional requirements. Translates these architectures into user-centric design artifacts, mockups, and interaction models., • Responsible for the creation of UI/UX design specifications, workflows, and early stage mockups to guide development teams. Establishes and maintains UX/UI standards, design systems, and best practices, ensuring consistency, accessibility, and scalability., • Bachelor’s degree in Computer Science, Human-Centered Design, Product Design, Interaction Design, or related field (or equivalent experience), • Minimum 5 years of experience performing similar functions on DoD or commercial programs/projects, • Experience working on complex platforms or enterprise systems, preferably AI/ML or data-intensive environments, • Demonstrated ability to translate technical architectures into user-centric workflows and designs, • Strong experience facilitating customer workshops, Joint Application Development (JAD) sessions, and usability testing, • Proven ability to collaborate with product managers, architects, engineers, and QA teams, • Experience creating wireframes, mockups, and interactive prototypes (e.g., Figma or similar tools) into production UI, • Ability to analyze user needs and data to define and document effective solutions, • Strong communication skills with the ability to present to both technical and non-technical stakeholders, • Ability to contribute across all phases of the Agile development lifecycle, with emphasis on design, planning, and validation, • Ability to work directly with Functional Subject Matter Experts to define requirements and refine user interfaces, • Willingness to travel as needed, • Must be a US Citizen with an Active DoD security clearance Preferred Qualifcations:, • Experience supporting DoD AI/ML platforms, data platforms, or geospatial systems, • Familiarity with Agile tools (e.g., Jira) and frameworks (Scrum, SAFe), • Experience in front-end technologies (HTML, CSS, JavaScript frameworks) for effective collaboration with development teams (not a primary coding role), • Experience with AWS, GCP or other cloud platforms, • Experience developing or contributing to design systems and UX governance frameworks, • Certifications in Product Management, UX Design, or Agile methodologies (CSM, SAFe, etc.), • Other relevant Technical and Agile certifications (i.e. Certified Scrum Master, Microsoft (MCSD, MCSE) Certifications, SaFE Certifications, etc.)

___ is an instructional platform that empowers teachers to unlock the potential in all learners. We are a mission-driven team of passionate and thoughtful individuals creating the practice and assessment platform of the future. Our Product teams are divided into three integrated functional groups of frontend engineers, backend engineers, and a product owner. As a Product Manager, you will develop expertise in one of these groups with the goal of eventually being the product owner for that group. Your responsibilities will include: ● Integrating usability studies, competitive research, and market analysis into product requirements. ● Synthesizing customer feedback and user interviews with internal roadmaps and strategies to develop winning product strategies. ● Defining and analyzing metrics that inform the success of products to share with the broader team. ● Coordinating new product launches across teams. ● Providing project management assistance to the engineering team. ● Triaging user issues, working across teams to build understanding and present solutions. We are a remote-first company. We are accepting applications from people who live and work in the following states: * Arizona * California * Colorado * Florida * Georgia * Illinois * Louisiana * Nevada * New Jersey * New York * North Carolina * Ohio * Pennsylvania * South Carolina * Tennessee * Texas * Virginia * Wisconsin Albert is more than a job. We are long-term thinkers building a truly unique product in the digital curriculum space--one known for academic rigor, modern usability, and an uncompromising commitment to quality. We carefully maintain a culture of high standards, freedom of opinion. psychological safety, calculated risk-taking, accountability, and first principles thinking. Our philosophy is to hire the best people possible, empower them to do their best work, and make sure they're happy and well-rested. Here, you will do great work supported by talented, thoughtful, and kind colleagues. You'll have the agency to make decisions in a decentralized culture while maintaining a sustainable work-life balance. Albert is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also strive to create and strengthen a culture that deliberately promotes personal growth, diversity, and inclusion, especially in the unique ways that an education company can do so. * Competitive salary. We observe the same pay bands, regardless of where you live. For this role, our starting salary is $115,000-175,000. * Health, dental, vision, and long-term disability insurance. We contribute 90% of the cost for our various medical insurance options and 90% for vision and dental. We contribute 50% for dependents. For long-term disability, we contribute 100% of premiums. * Paid parental leave. Parents are eligible for up to twelve (12) weeks of fully paid parental leave after a year of service. * A 401k plan. Save for retirement with a fully managed plan and a 1% match. * Commuter benefit. Use pre-tax earnings on your commute through our managed platform. * One Medical. We cover enrollment in One Medical to provide all employees with convenient access to primary care. * Multiple FSA plans. We offer both normal and dependent care FSA plans that allow up to $650 per year in rollover of unused funds. * Flexible, guilt-free vacation. Take guilt-free vacations with no hard limit. Most people take 3-4 weeks per year and are encouraged to take time off. This is not a vague policy where "unlimited" ends up meaning "hardly ever, it's too stressful to ask for time off". We actively encourage everyone to take off. * Half-day Fridays. We value work-life balance and observe half-day Fridays every week. ● Strong technical understanding of how software products are built and ideally, of programming languages. ● 2+ years experience as a product manager in a software context, ideally within edtech. ● Strong first-principles reasoning skills and open-mindedness. ● Ability to identify what is important and prioritize several competing priorities. ● Exceptional analytical skills: Expert at Excel, SQL, or both. ● Natural curiosity to develop multi-disciplinary skills and constantly explore problems from multiple angles. ● Demonstrable leadership potential and high levels of emotional intelligence. ● An ability to communicate effectively, tailoring communications for various contexts and personalities. Your application has been successfully submitted!

Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation. Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team. #LI-Remote #LI-DNI

Public Trust Eligibility Required About Aretum Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront. Job Summary Aretum is seeking a Software Team Manager to join our team supporting a large-scale federal technology modernization program. As a Software Team Manager, you will be embedded full time within a single Agile scrum team alongside the team's Scrum Master, serving as the technical lead for the team's developers, frontend engineers, and testers. You will work directly with the team's federal Product Owner and Business Analysts to translate functional requirements into well-formed technical work, lead day-to-day technical decisions within the team's scope, drive code quality and Definition of Done across the team, and coordinate with the program's Solutions Architect on architecture-level questions. You will partner with the Scrum Master on detailed roadmap planning, resource allocation, and milestone reprioritization. You will support change management coordination through the federal change advisory process and participate in security controls review for the components your team owns. This is a hands-on technical leadership role, not a pure management role; you will spend time in code, in design discussions, in peer reviews, and in production support alongside the team you lead. Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements. Responsibilities • Serve as the technical lead for a single Agile scrum team, providing day-to-day technical direction to the team's developers, frontend engineers, and testers, • Provide technical knowledge and analysis of the team's applications and operational environment, including high-level functional systems analysis, design, integration, and implementation advice on moderately complex problems, • Translate functional requirements and design specifications received from the federal Product Owner and Business Analysts into well-formed technical work, ensuring stories are technically sound before they enter sprint commitment, • Make day-to-day architectural decisions within the team's scope, escalating to the Solutions Architect and Cloud Architect for cross-team or program-wide architectural questions, • Drive code quality on the team by establishing and enforcing peer code review discipline, ensuring no merge request is approved without review by a peer developer, • Own the team's Definition of Done, ensuring it covers code review, testing, security scans, accessibility validation, and documentation, and ensuring the team consistently meets it, • Maintain test code coverage standards on the team's codebase (target minimum 90 percent with branch coverage enabled), and SonarQube quality gate compliance for Bugs, Code Smells, and Vulnerabilities, • Support GitLab CI/CD pipelines for the team's services, including build, test, scan, and deployment stages, and ensure the team's deployments are fully automated, • Partner with the team's Scrum Master and Business Analyst on detailed roadmap maintenance for the team's Epic area, providing technical level-of-effort estimates, resource allocation input, and milestone reprioritization recommendations, • Participate fully in SAFe Agile ceremonies (Sprint Planning, Daily Standup, Sprint Review, Retrospective, and Backlog Refinement), bringing the technical perspective to estimation, dependency identification, and acceptance discussions, • Support Program Increment (PI) Planning preparation by ensuring features are technically ready, dependencies are flagged, and effort estimates are realistic, • Support change management documentation and coordination through the federal change advisory process (typically a ServiceNow-based workflow), working with the federal Project Manager to ensure release approvals are in place in advance of each release, • Attend change advisory meetings as requested to provide technical details supporting release approvals, • Work with the Solutions Architect and federal security team to review security controls applicable to the team's components, identify areas where waivers or exceptions may be required, and support the federal Plan of Action and Milestones (POAM) remediation process, • Lead remediation of security vulnerabilities identified through routine security scanning within required timeframes (30 calendar days for High-Priority, 180 calendar days for Medium-Priority), coordinating fixes across the team, • Support Tier-2 and Tier-3 production issue resolution for components owned by the team, leading triage discussions, coordinating fixes, and verifying resolution, • Coordinate with Triage Engineers, the Solutions Architect, and federal Product Management on production issues that affect the team's components, contributing to root cause analysis and preventive improvements, • Support security architecture documentation for the team's components in support of Authority to Operate (ATO) maintenance, in coordination with the federal Information System Security Officer (ISSO) and the Solutions Architect, • Ensure technical documentation for the team's services (APIs, data models, deployment operations, runbooks) is current and accessible in the program's collaboration tools, • Mentor team developers through pairing, design review, and constructive code review, helping the team grow technically and supporting onboarding of new team members, • Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field (or 3 years of additional experience), • Minimum 2 years of professional software engineering experience, • Demonstrated experience as a technical lead or senior developer on an Agile scrum team, including providing technical direction to other developers and owning code quality, • Hands-on experience developing production backend or full-stack web applications in Java and/or Python, • Hands-on experience with PostgreSQL, including schema design and SQL tuning, • Working experience with Elasticsearch or OpenSearch for search indexing, • Hands-on experience with containerized microservices in AWS (Elastic Container Service, RDS, S3, SNS, SQS, and related services), • Working experience with GitLab (or equivalent) source control and CI/CD pipelines, including build, test, scan, and deployment stages, • Working experience with Terraform for infrastructure-as-code, • Demonstrated experience leading code review and enforcing engineering standards on a team, • Experience translating functional requirements into well-formed technical work, including breaking down complex stories, identifying dependencies, and providing level-of-effort estimates, • Experience working in Agile/Scrum environments, including active participation in sprint ceremonies and backlog refinement, • Experience leading technical aspects of production incident response and Tier-2/Tier-3 production support, • Excellent written and verbal communication skills, with the ability to explain technical tradeoffs to developers, product owners, and government stakeholders Preferred Qualifications • Experience supporting federal government clients, • Experience working in a SAFe environment with multiple synchronized Scrum teams and Program Increment (PI) planning, • Experience with Spring Boot or comparable Java application frameworks for building REST APIs, • Experience with Angular frontends and end-to-end debugging across frontend, backend, and infrastructure layers, • Experience supporting security control reviews, ATO maintenance, and Plan of Action and Milestones (POAM) remediation for federal systems, • Experience supporting federal change advisory processes (typically ServiceNow-based), including authoring change documentation and presenting at change advisory meetings, • Experience with AWS architectural patterns including VPC isolation, application load balancers, and private-subnet container hosting, • AWS certification (e.g., AWS Certified Developer - Associate, AWS Certified Solutions Architect - Associate), • Experience with container image scanning, SAST/DAST tooling, and integration of security scanning into CI/CD pipelines, • Experience mentoring junior and mid-level developers and contributing to hiring or technical interviewing Travel Requirements This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible. EEO Statement Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws. We are proud to support our nation’s veterans and military families, providing career opportunities that honor their service and experience. If you require reasonable accommodation during the hiring process due to a disability, please contact ___ for assistance. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency’s background investigation requirements. Sponsorship is not available. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off, • Family Leave (Maternity, Paternity), • Short Term & Long-Term Disability, • Training & Development

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. The External Support Representative will develop an understanding of AssetWatch products and services to support both hardware & network outages for external customers. You will collaborate with stakeholders to ensure timely and long-term solutions. What You'll Do: Who You Are: • 2+ Years of some form of technical support or equivalent experience, • 2+ Years of customer service interaction, in person or virtual, • Experience with high volume support ticketing systems, • Experience with CRM platforms (Salesforce strongly preferred) What We Offer: AssetWatch is a remote-first rapidly growing startup providing a game changing condition monitoring platform and mobile experience in the industrial manufacturing space. • Competitive compensation package including equity options., • Flexible work schedule, • Full benefits and 401K Match, • Opportunity to make a real impact every day, • Opportunity to grow as a leader and build a team, • Unlimited PTO We have a distributed team that works remotely across locations in the United States. We are open to candidates from most states as long we all can closely collaborate within core working hours. #LI-Remote What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. • Competitive compensation package including stock options, • Flexible work schedule, • Comprehensive benefits including retirement plan match, • Opportunity to make a real impact every day, • Work with a dynamic and growing team, • Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are seeking a Staff Developer on our Growth Team, focused on building net-new self-serve experiences, evolving the underlying systems and integrations that power Product Growth, and driving rapid experimentation and feedback loops across our expanding B2B product suites. You’ll serve as the technical DRI for new growth capabilities, owning architectural decisions and ensuring cohesive execution across teams. This is a remote opportunity within Canada and the US. What we're looking for: * 8+ years of professional software development experience in a production SaaS environment. * Hands-on experience building and evolving experimentation platforms (feature flagging systems, A/B frameworks, event pipelines, analytics integrations). * Proven ability to design scalable instrumentation strategies and ensure high data integrity across complex product surfaces. * Experience leading cross-team technical initiatives that span frontend, backend, and data systems. * Proficiency in Go. * Demonstrated ability to lead cross-team technical initiatives and influence engineering direction beyond your immediate team. * Excellent written and verbal communication skills, with the ability to align engineering, product, and data stakeholders around complex technical decisions. What you can expect: * Play a foundational role in shaping how Product Growth operates across 1Password’s enterprise offerings. * Identify and drive platform-level improvements that enable consistent experimentation capabilities across multiple product surfaces. * Partner with product, design, and data leaders to ensure experiments are technically sound and strategically aligned. * Establish guardrails and best practices to ensure experimentation velocity does not compromise performance, reliability, security, or data integrity. * Mentor engineers and contribute to leveling up experimentation fluency across the organization. * Influence roadmap decisions by grounding strategy in technical constraints and opportunity analysis. * Maintain hands-on involvement in implementation work where architectural depth is required. Bonus points for: * Experience scaling product-led growth in a B2B SaaS organization. * Experience designing experimentation systems in compliance or security-sensitive environments. * Familiarity with analytics platforms (e.g., Amplitude, Looker, Qualtrics). USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. TTEC Digital is seeking an AWS Team Lead, Development, to join our AWS Partner Practice. This is a remote role based in the United States. The TTEC Digital AWS Partner Practice comprises over 150 brilliant technical experts, has received numerous best-in-class awards from AWS, and was the first Amazon Connect partner globally to be signed. The practice has delivered over 500 AWS customer launches, improving the customer experience for more than 3.5 million conversations to date. As the AWS Team Lead, Development, working remotely in the US, you will provide the vision, execution, and direction to implement strategies, processes, and technologies that deliver best-in-class customer experience. Our AWS Practice teams function as autonomous units working with multiple clients at any given time. Developer teams consist of three to four developers, including the team lead and a project manager. After receiving SOWs and rough requirements from our sales team, the Team Lead works with the PM on the team to perform detailed discovery and to plan out the sprints of the project alongside the client’s product owners. Our teams are treated as a group of equals, but the lead has the final say and responsibility for the technical decisions made on a project. As such, the lead must be able to handle professional conflict in a way that is productive and edifying, not destructive to the morale of their teammates. Reporting to the Technology Manager, the Team Leads are expected to contribute to Best Practice Documentation within the organization. Our AWS Practice solutions include an ever-evolving field of AWS-focused contact center implementations, and the Lead is expected to stay current on the latest and greatest from Amazon as well as the broader industry. The Team Lead will ensure our team continues to polish our practice to deliver faster with higher quality and better performance for our clients. • Morning meetings with internal team and clients, • Requirements analysis and design conversations when you have a new project starting., • Working on issues in Jira with your team - building systems, creating CloudFormation/Serverless templates to deploy resources, etc., • Helping junior team members with struggles in code and in teamwork., • Studying new AWS Services, tools, or even new languages to address project needs., • You need to be ready to learn quickly!, • Demonstrated expert knowledge of AWS services and cloud architecture, • Experience with AWS services, including Lambda, DynamoDB, S3, CloudFormation, RDS, Redshift, VPC/Network configurations, • 10+ years of development experience with a recent focus on ___, working with AWS services., • Thorough knowledge of agile methodologies such as Scrum, • Ability to mentor more junior team members and to correct constructively, fostering growth in the team’s skills while strengthening relationships amongst team members, • The ideal candidate seeks to understand before prescribing a solution. About UsTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage. We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications. As part of our commitment to fair and efficient hiring practices, TTEC Digital uses artificial intelligence (AI) tools to help screen applications and match candidates to job requirements. These tools assist our human recruiters but do not make final hiring decisions. #LI-Remote

Be Part of Our Next Chapter For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started! Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history. We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences. The Customer Success Manager is the primary owner of the enterprise customer support relationship for key accounts. In addition, this role will work with support team partners, vendors, and our Operations and Supply Chain teams to ensure optimal support delivery. They will become a subject matter expert relative to these tasks and have a role in case handling and process improvement. • Build strong relationships with your key account stakeholders, • Serve as advocate for continuous improvement with support delivery in mind, • Manage the onboarding of your customer to new processes and solutions provided by Coates Support, • Liase with Deployment Support teams to ensure healthy transition of new customer locations to our solution., • Monitor and respond to various customer feedback mechanisms (CSAT, Field Service Satisfaction), • Participate in the product feedback and enhancement intake process, • Contribute to Technical Support case handling to maintain a close understanding of ongoing support issues facing your key account, • Maintain oversight on SLA performance for your key account, providing feedback on relative process opportunities, • Work to escalate and highlight special handling to deliver an optimal support experience for customer stakeholders

As seen on TechCrunch, Forbes, and Bloomberg, join one of fastest growing areas in FinTech by taking on the credit system. Work directly with one of Inc.’s top female founders and learn from some of the most talented people in the industry. Headquartered in San Francisco, Tomo’s mission is to replace the outdated credit system and open access to banking. We value passionate, down-to-earth, “can-do” people who enjoy fine-tuning small details, without losing sight of the big picture. We are looking for someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. You are a self-starter with a high degree of rigor, organization, and discipline to get things done. Above all else, this role requires someone who takes great pride in their work and is inspired and motivated by their role in improving the way millions of people build their financial future. Job Summary: We are seeking a highly motivated and detail-oriented Product Manager, Payment Risk to join our growing team. This role is critical to managing TomoCredit’s payment ecosystem-including card issuers, payment gateways and banks. As part of the product team, you will play a key role in assessing the risk of every transaction on our platform and ensuring the payment system in potimized for long-term success. Key Responsibilities: • Manage and resolve issues related to payment failures, chargebacks, disputes, and bank escalations., • Partner with product and engineering teams to define requirements and implement improvements for payment-related systems and tools., • Drive documentation efforts in partnership with Technical Writers to build clear and accessible internal and external resources., • Conduct root cause analysis on transaction anomalies and recommend systematic process improvements., • Own development and reporting of reconciliation metrics and Payment Operations KPIs for internal stakeholders., • 4+ years of product or operation experience in a fast-paced company, with at least 3+ years in payment operations, processing, or digital banking., • Deep technical knowledge of payment systems, money movement, card issuing, and settlement processes., • Proven ability to work cross-functionally in a fintech environment., • High proficiency in SQL, with experience writing complex queries, joins, and optimizations (Google BigQuery preferred)., • Strong analytical mindset with a track record of resolving complex transaction issues., • Expert in Excel/Google Sheets; comfortable building financial models and reconciliations from scratch., • Working knowledge of accounting and financial reporting, especially around reconciliation., • Excellent written and verbal communication skills with attention to detail and documentation., • You're an execution power-house. Work independently, prioritize, and meet deadlines in a remote-first environment., • Strong sense of ownership, curiosity, and a solution-oriented attitude. Why TomoCredit? Join a team where your work makes a significant impact on the future of credit and banking. At TomoCredit, you’ll collaborate with seasoned FinTech executives from Square, Lending Club, and American Express. We’re committed to fostering a culture where people love what they do and the team they work with. Here’s what we offer: • Competitive Salary: Reflecting your skills and experience., • Equity: We share our success with our employees through ownership stakes., • Insurance: Comprehensive medical, dental, and vision benefits., • Flexible Vacation Policy: We trust you to manage your time wisely to prevent burnout., • Career Growth Opportunities: Take advantage of mentorship from seasoned professionals and expand your role as TomoCredit grows., • Company-Sponsored Outings: Build meaningful relationships with your team outside of work. Commitment to Diversity At TomoCredit, diversity and inclusion are core to our values. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Join us in reshaping the credit landscape and empowering millions to build a stronger financial future!

At Chromatic, our mission is to improve the UX of the internet and safeguard the world's pixels. We're building tools that make it impossible to ship broken UI. Thousands of frontend teams—including BBC, Shopify, and Adobe—use Storybook and Chromatic to map every state of their applications and ensure each one is tested and approved before reaching the billions of people who interact with them daily. We’re seeking a Product Manager to own company objectives for improving our platform. You’ll work directly with customers to understand their asks and drill down to the root causes for the problems they’re facing. You will also work closely with our design, engineering, and marketing teams to craft product enhancements in support of the metrics backing our objectives. You’ll own these features end-to-end from discovery to delivery and work with engineering teams across the platform to do it. Over the past year, highlights from our team's work include: * Launched an accessibility regression testing product to help customers continuously improve the accessibility of their front-ends. * Improved efficiency of agentic workflows with the Storybook MCP hosted by Chromatic as well as other enhancements across the platform. * Built visual regression testing support for React Native Storybook. We're at a significant moment in our company's history. We're running a successful business at tremendous scale and your work will immediately impact customers worldwide. We need your expertise to help take us to the next level. Shipping with momentum matters, but we also make space to think ideas through carefully and ship the right things. Our diverse team is full of passionate, curious people who can learn, grow, and feel supported in taking on new challenges. We dive into complex problems and create simple, high-quality, delightful solutions. If you're energized by building developer tooling and being an active user of the product you work on, this is the perfect job for you. This is a fully remote position on a cross-functional team for individuals based in the mainland US or Canada. * Own the vision for end-to-end business objectives that span multiple engineering teams. * Synthesize your ideas, our business goals, customer feedback, product analytics and insights gleaned from the marketing/sales teams into feature specifications. * Work closely with the engineering and marketing teams to ensure we ship world class software that matters to our existing and future customers. * Manage analytics instrumentation across our products and use it to make data driven product decisions. * 4+ years product management experience with SaaS companies. * Clear written and verbal communicator who provides straightforward, self-contained updates with necessary context in our distributed, asynchronous environment. * Technical background strong enough to understand how our tools are used by developers. * Strong opinions, weakly held—someone who pushes back on ideas to drive better outcomes, handles critique without defensiveness, and demonstrates a growth mindset. * Evidence-driven mindset—uses customer feedback and our analytics instrumentation to make informed product decisions. * Accountability—experience leading the end-to-end process for a feature from conception to release. * Were previously a front-end software engineer. * Have experience working in the developer tooling space. * Have a keen interest in UI, design and the front-end ecosystem. * Have worked effectively in a distributed, remote-first team environment. We understand that even the best candidates might not meet all the above qualifications on day one. That's okay. If you’re excited about Chromatic’s mission and want to grow your skills, we’d love to hear from you. Salary Range: 170,000 - 210,000 USD + equity. Learn more about our compensation philosophy ___. For a list of our other benefits & a peek into life at Chromatic, visit our careers ___.

Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life. Vercel is looking for a Technical Consultant to assist our Enterprise customers with technical problems and questions when using Vercel products and services. Reporting to the Manager of Technical Consulting, the Technical Consultant will be responsible for informing and training clients in the product's proper use to enhance the customer experience and improve satisfaction. Technical Consultants need to earn our customers' trust and understand technical problems quickly. You will play a major part in the post-sales process and Enterprise customer journey. Expertise in the technical elements of the product and clarity of instruction are important competencies in this position. Success in this role will be demonstrated through improvements in the retention of Enterprise customers by delivering key technical insights and evaluations to ensure success both at launch and scale. You have a background in frontend development, enjoy technical writing, and have a passion for digging deep to find and resolve issues. You are excited about the opportunity to involve yourself with the technical evolution of both global brands and new start-ups. The Technical Consultant will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience. • Ensure that Enterprise customers are receiving and understanding the value of the platform., • Provide product expertise and strategic consultation during the Enterprise customer journey., • Provide training sessions to Enterprise customers., • Attend onboarding and pre-production calls as a technical authority., • Know the Vercel platform and Next.js framework inside and out, learning daily., • Work with other members of CS to provide assistance both internally and externally., • Develop close partnerships with the CSM team to understand customers’ goals., • Work with external engineering and infrastructure teams to convey product gaps and needs., • Ensure customers have immediate concerns resolved but with a long-term outlook., • Specialize in a few product areas and own that within the team., • Improving existing, and identifying new, internal documentation, processes and policies., • Assist and coordinate with Customer Success Managers with Enterprise requests., • You lead by example and develop more junior members of the team., • You understand modern web architecture, frontend development, and serverless computing., • You are experienced with incident management and procedural communication., • You possess exceptional communication skills., • Unrivaled sense of autonomy, ownership, and comfort with a fast-paced startup., • You are comfortable working with a fully remote, globally distributed team., • You have a passion to deliver a customer experience second to none., • Availability to work within a weekend and on-call rota., • 3+ years experience in a customer success, sales, or onboarding/implementation role at a SaaS company., • 5+ years experience with front-end web development or using React in a production setting., • Have experience using Next.js., • Have experience supporting backend runtime environments, especially Node.js., • Have experience with CDNs and a good understanding of caching techniques., • Work with monorepos and/or custom, complex CI/CD pipelines., • Thoroughly understand DNS and can explain this clearly to others., • Great compensation package and stock options., • Inclusive Healthcare Package., • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills., • Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays., • Remote Friendly - Work with teammates from different time zones across the globe., • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA pay range for this role is $128,000-$180,000 OTE. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Agentic AI Engineer Location: Remote / Alexandria, VA Clearance: Eligibility to be cleared Are you ready to be part of a team that creates cutting-edge AI-powered analysis and simulation on-demand? At Whitespace, we use our Iris platform to uncover hidden relationships and patterns of life (POL) at machine speed, enhancing mission performance like never before. We are seeking a creative and proven Agentic AI Engineer to join our dynamic team and play a crucial role in unlocking the potential of our AI models. Someone who knows how to make AI systems that do more than just generate text — they make them take action. This role focuses on building intelligent, tool-using agents that can navigate complex technical environments, identify problems, and reason about remediation paths. You will be part of a small, high-caliber team solving hard problems at the intersection of machine learning, systems, and national security. At Whitespace, we are redefining national security by pushing the limits of what is possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow's threats. If you are passionate about making a difference in the world and being part of groundbreaking technology in national security, this position is for you! This position is 100% remote for candidates that are not located within fifty miles of the corporate office. This role requires approximately 10% travel. Remote employees will be required to travel to the corporate office in Alexandria, VA at least twice a year. This position will report directly to the Product Manager. The candidate must be a U.S. citizen and reside in the contiguous United States. You will be a W-2 employee of GeoDelphi, Inc., and we do not accept third-party applications. RESPONSIBILITIES • Architect, develop, and deploy advanced autonomous AI agents tailored for cybersecurity applications., • Define and implement intelligent agent systems capable of real-time decision-making and adaptive threat responses., • Collaborate cross-functionally with product managers, engineers, and analysts to translate innovative concepts into robust solutions., • Mentor and guide engineering teams on best practices in developing agent-based AI solutions., • Continuously evaluate, test, and enhance the capabilities and performance of agentic systems within Whitespace’s ecosystem., • Drive technical excellence and promote engineering best practices within the AI team. EXPERIENCE • A bachelor's or master’s degree in Computer Science, AI, Machine Learning, or a related field with at least 5 years of related experience. Will consider experience in lieu of a degree., • Strong proficiency in Python, with experience in relevant libraries, frameworks, and technologies such as FastAPI, asyncio, and PyTorch., • Proven experience developing in Python and deploying robust AI/ML solutions, with specific expertise in autonomous agents., • Direct experience integrating generative AI models (OpenAI, Anthropic, Google Gemini, LLaMA) into practical agentic systems., • Demonstrated ability to design scalable, distributed systems and cloud-native architectures., • Extensive experience in prompt engineering and fine tuning LLM models, • Ability to design and implement agentic frameworks and architectures., • Knowledge of techniques for grounding generative models with external knowledge sources (e.g., retrieval-augmented generation, Knowledge graphs, etc.), • Familiarity with MLOps principles and tools for model deployment and monitoring, • Understanding of the security implications and mitigation strategies for generative AI and agentic systems., • Excellent collaboration, mentorship, and communication skills, enabling you to collaborate effectively with distributed teams., • Familiarity with Cloud Computing Platforms, • Medical, Dental, and Vision plans, • Unlimited PTO, • Federal Holiday Paid Leave, • 12 weeks of paid Parental Leave, • Employer paid STD/LTD, • Employer Paid Life Insurance, • 401K plan and Employer Match, • Professional Development Assistance GeoDelphi, Inc. dba Whitespace is building AI solutions for global leaders. Recognized as the most innovative company in the Geospatial Industry, Whitespace exponentially accelerates speed-to-answer with powerful analytics, high-cadence data feeds, and human expert-machine teaming. Our answers are rooted in truth data about human activity, delivering reliable decision advantage that keeps pace with world events. Whitespace is headquartered in Alexandria, Virginia. For further information, visit: ___. GeoDelphi, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, pregnancy, gender identity, national origin, disability, or Veteran status.

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the ___ page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account ___. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to ___, ___, and ___ through our products like ___, ___, ___, and ___. Become a Krakenite and build the future of crypto! Kraken’s Pro business unit is responsible for our global exchange businesses and trading platforms, including our flagship Kraken Pro web and mobile products, high performance APIs and connectivity, and matching infrastructure across spot, margin and derivative products. Our secure, trusted platform and deep liquidity fuel a wide range of clients and partners, from individuals making their first trade on our powerful yet elegant GUIs, to the most sophisticated algorithmic trading firms and prime brokerages. We are seeking an experienced and highly skilled Senior Group Product Manager to lead the development and evolution of our US Derivatives product suite. This role demands a practitioner with deep expertise in US Derivatives trading, crypto and traditional markets, and risk management, combined with an ability to design intuitive UX and raise the bar on our world-class trading experience. As a hands-on leader, you will be responsible for the vision, build, profitable and safe operation of our US Derivative offering. Our success will require your collaboration with senior cross-functional partners across product, engineering, design, finance, risk, legal, compliance, and operations. * Partner with senior leadership to define and execute the US derivatives strategy, covering futures, perpetuals, options, structured products, and emerging retail-friendly contracts. * Lead product innovation in US retail derivatives, including prediction markets, event contracts, and simplified instruments designed for accessibility. * Dive deep into the technical, operational, functional, mathematical and legal complexities in order to design and improve the scale, performance, profitability, and efficiency of our US Derivative offering. * Establish detailed product requirements including UI/UX, calculations, API, and processes, and take ownership of their successful build and delivery. * Keep track of industry trends, regulatory developments, and competitive offerings to ensure Kraken is positioned for long-term success in a highly dynamic market * Leverage analytics to monitor product performance, trader behavior, and market trends * Lead and mentor a team of product managers and analysts, in order to achieve our objectives * Partner with Pro BU and cross-functional leaders to accelerate product and market expansion * 7+ years’ experience in US derivatives trading, structuring, or exchange leadership (crypto, FX, or traditional markets - focused within the US). * Proven track record of leading cross-functional teams to deliver complex, high-impact products * Expertise in derivatives market microstructure, risk management, and incentive frameworks. * Strong product vision for retail derivatives, including event-driven contracts and gamified/prediction markets. * Familiarity with API-driven trading ecosystems and the requirements of high-frequency and retail traders alike. * Comfort navigating complex and evolving US derivatives regulatory environments. * Detailed knowledge of trading market participants, their different incentives and constraints. * Exceptional knowledge of the US CFTC DCMs and their product and exchange functional offerings. * Strong knowledge of global crypto derivative offerings across traditional markets and crypto-native CeFi & DeFi. * Macro-to-micro versatility: strategic mindset coupled with obsessive attention to detail. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know

The Product Manager will play a critical role in shaping the digital shopping experience across Green Thumb Industries (GTI) digital platforms across web, mobile app and kiosk. Reporting to the Director of Product Management, you will own the end-to-end product lifecycle and help shape GTI’s digital roadmap to drive innovation, engagement, and growth. As a cross-functional leader, you will collaborate closely with engineering, UX, digital marketing, site merchandising, and other stakeholders to deliver innovative and high-impact products. You’ll be the voice of the customer, using data and empathy to champion seamless, personalized, and delightful digital journeys as GTI continues to elevate its digital presence in the cannabis space. This is a remote position but you will be required to work Central Time business hours. • Maintain and execute a holistic digital product roadmap and prioritize features and enhancements based on business impact, customer data and feedback, and resources availability, • Own the end-to-end product lifecycle, from ideation and concept development to launch and postlaunch optimization, working with cross-functional teams throughout the process, • Break down complex, nebulous concepts into clear, actionable Epics and User Stories with detailed acceptance criteria outlining key customer use cases and technical/business dependencies, • Lead and contribute to AI spec-driven development practices, authoring detailed product specifications with working prototypes that serve as the source of truth for engineering, QA, and cross-functional partners prior to development kickoff, • Collaborate closely with cross-functional teams, including marketing, merchandising, and engineering, to ensure the successful launch and ongoing maintenance of ecommerce products, • Continuous monitoring of product feature performance. Identify metrics/key performance measures and use data to drive decisions that enhance the customer & user experience, • Demonstrate technical proficiency in team’s functional area, • Have the natural curiosity to ask inquisitive questions and uncover additional use cases and dependencies, • Stay up-to-date on ecommerce industry trends, technologies, and best practices, and use this knowledge to inform product strategy and development, • BA/BS undergraduate degree required with experience in eCommerce retail or consumer facing industries. Cannabis industry experience a plus, • 6+ years of product management experience creating strategic product roadmaps and working with cross-functional teams in a dynamic, fast paced startup like environment, • Familiarity with spec-driven development practices, with the ability to author comprehensive product specifications that serve as the source of truth for engineering, QA, and cross-functional partners before development begins; candidates with a strong willingness to learn and adopt this approach are encouraged to apply, • Experience managing products through the full life cycle: ideation, development, experimentation, launch and continuous optimization post-launch, • Ability to identify metrics/key performance measures and use data to drive decisions that enhance the customer & user experience, • Demonstrated experience driving revenue growth and improving customer experience for eCommerce consumer products, • Excellent communication skills, both verbal and written, drives for simplicity and clarity, able to confidently present and influence executive management and stakeholders, • Experience with ecommerce platforms and tools (e.g., Salesforce Commerce, Shopify, Figma, Contentful, Mixpanel, Tableau, etc.), • Experience working with Agile/Kanban and Scrum methodologies and Jira/Confluence, • Must pass any and all required background checks, • Must be and remain compliant with all legal or company regulations for working in the industry, • Must be a minimum of 21 years of age #LI-REMOTE The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range $125,000 - $145,000 USD

We’re looking for curious and conscientious builders, innovators, and collaborators. At Replicated, we believe true impact comes from caring deeply about your work, thinking in terms of long-term relationships, and approaching every challenge with curiosity and a willingness to revisit first principles. If you're someone who thrives on continuous learning, seeks purpose in solving real (and sometimes complex) problems, as well as cares about building sustainable, thoughtful solutions, you’ll find your home here. Replicated is a Commercial Software Distribution Platform that tackles some of the hardest challenges in modern enterprise software. We help vendors deliver Kubernetes applications into highly controlled customer environments — from VPCs and on-prem data centers to fully air-gapped networks. Our platform includes Kubernetes-native installers, automated release pipelines, container registries and proxies for restricted networks, license management, telemetry, and integrated support tooling. Engineers at Replicated work on distributed systems, networking, and developer experience — ensuring that even the most complex applications can be deployed and operated reliably in security-sensitive environments. We work with fast-growing enterprise software vendors such as Cohere, ___, Crew AI, Writer, and Protect AI, helping them bring their products into some of the world’s most security-conscious enterprises. We are fully remote and plan to stay that way! We do have a small office in Austin, TX where our local teammates enjoy spending time working together. We're open to any state in the US. In addition, for some roles, we're open to candidates in Canada, the UK, Australia, and New Zealand (we will specify on postings for these). If you're interested in joining the Replicated team but don't see an opportunity that you'd like to apply to, please fill out a quick application below to join our Talent Community to stay connected with us to learn about future opportunities that align with your background! * A passion and curiosity for using AI to elevate your work and impact. You have used AI to build complex projects. You understand where to use AI and when a human is the best use case. At the same time you operate as the ultimate arbiter of what "good looks like". * You have a strong bias for action and ability to proactively collaborate with others. * Exceptional technical and non-technical communication and interpersonal skills. * Strong problem-solving skills, the ability to think critically, and act quickly under pressure. * A customer-centric mindset and a genuine desire to help others succeed. * Experience working remotely with teams across various time zones. * A willingness to travel and meet face to face. While we are a remote company there is an office in Austin, Texas where we get together roughly twice a year. * Professional development experience with Go and associated tooling. * Professional experience with Kubernetes and cloud native projects. * You have developed software for external users, ideally for a highly technical audience * Experience developing and shipping software in a cloud-native, customer-facing infrastructure. * Experience taking on complex challenges and breaking them down into iterative deliverables. Note: Our engineering team does include some on-call coverage. Preferred Remote Location: * United States In your first 30 Days: * Immerse Yourself: Dedicate yourself to learning about Replicated - the company, the global CRE team, our products, and our customers (vendors). * Hands-on Training: Complete comprehensive hands-on training with the Replicated platform, working through a structured onboarding checklist. * Team Connections: Meet with team members across Replicated. * Onboarding Improvement: Each of our roles has a structured onboarding process. You will work with your Manager and others to work though your onboarding plan. In your first 60 days: * Product Knowledge Expansion: Deepen your understanding of how Replicated's products are developed, how different services interact, and how they are used in customer-managed environments. * Documentation Review: Review existing support documentation and training materials, identifying areas for updates or improvements. In your first 90 days: * Continued Learning: Continue to invest in your personal and professional growth, leveraging Replicated's resources (like the curiosity budget) to expand your skills in Kubernetes, Linux, and other relevant technologies. Begin exploring opportunities to develop your Go coding skills. At Replicated, we value our teammates as individuals who are stronger together. We offer a robust pay and benefits package that rewards employees for their contributions to our success, supports their well-being, and helps all of us create a great remote work environment. For team members outside of the US, our salary ranges are at localized rates for the countries we support. This is dependent on several factors, including level, qualifications, and experience. We also offer stock options, as well as a unique home office allowance & a professional development budget. An overview is on our careers page here:___ We invest in our team and love candidates who are eager to learn and grow. We have a fantastic team of highly collaborative individuals who enjoy learning, growing, and mentoring others. We invest in our team and love candidates who are eager to learn and grow. We have a fantastic team of highly collaborative individuals who enjoy learning, growing, and mentoring others. OUR CORE VALUES Care Deeply: Care deeply about the work that you do. Because of that you are constantly learning and willing to go out on a limb, challenge assumptions, go back to first principles, etc. Longterm: Treat every interaction as part of a 30 year relationship, you’ll see everyone down the road again as customers, partners, coworkers, etc. Curious: We're always learning and we approach everyone and every problem with curiosity. When needed we challenge assumptions, and go back to first principles. BENEFITS We offer strong benefits to help you stay healthy and productive. For the US, our benefits are listed below: * Health/Dental/Vision * Life/AD&D * LTD/STD * FSA * 401K * Stock options * Partner perk programs * Generous time off, we expect you to take a minimum of 3 weeks of per year * Laptop+accessories you need to get set up * Generous home office set up allowance or co-working space allowance - up to $10,000 per year! * Curiosity Budget to help you keep learning and growing! Replicated is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants of all backgrounds and we work to make sure that all team members have an equal opportunity to succeed. Please note at this time we are unable to provide sponsorship to individuals in the United States. We do not accept unsolicited assistance from any headhunters, recruitment firms or any other third party for any of our job openings. Any unsolicited resumes sent from anyone other than the candidate, in any format, to any person at Replicated, will be considered Replicated property. Replicated will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. #LI-Remote

At Stigg, we’re reinventing how software companies manage pricing and packaging, making it effortless, flexible, and developer-first. We’re building for builders: the engineering and product teams shaping the next generation of SaaS. Trusted by companies like Miro, Webflow, PagerDuty, Upwork, Qlik, and Productboard, Stigg helps SaaS teams turn monetization into a growth engine instead of a bottleneck. Now we’re looking for a Community Manager to own and grow HTTP 402, our invite-only community for technical monetization leaders. HTTP 402 is already becoming the room where the “who’s who” of SaaS builders come to compare notes, swap lessons, and shape what modern monetization looks like. Members include leaders from companies like Anthropic, Webflow, Docker, Framer, Amplitude, HubSpot, 1Password, Grafana Labs, Wiz, Lovable, Auth0, MongoDB, and Zendesk, and the waitlist is growing fast. This role is all about community-first energy and ownership. You’ll run the day-to-day, plan experiences people genuinely look forward to, and help make HTTP 402 feel like the most valuable “backstage pass” in SaaS. This is a great role for someone who’s hungry to build something from the ground up, loves being the person who brings people together, and is excited to create real momentum, online and in real life. You’ll run HTTP 402 end-to-end: membership, programming, engagement, and experiences, and you’ll make it feel premium, personal, and alive. Your day-to-day might include: * Owning the HTTP 402 member experience, from invite flow and onboarding to engagement loops and community rituals. * Planning and hosting events members actually want to attend, including: * fun, curated nights out in SF * intimate dinners / happy hours * virtual roundtables and AMAs * meetups around major moments in SaaS + AI monetization * Being the “connector”: sparking intros, connecting members, and building relationships 1:1 across the community. * Managing community communications, including newsletter-style updates, event invites, announcements, and member spotlights. * Developing a programming cadence (weekly / monthly rhythms) that builds trust, consistency, and energy. * Keeping the quality bar high: making sure the room stays curated, relevant, and worth showing up for. * Working closely with marketing + product to pull insights from the community and turn them into stronger narratives, content ideas, and community moments. * Owning outcomes: attendance, engagement, retention, and growth, and constantly iterating to improve the experience. You’re a natural host. You’re the person who makes rooms feel easy, warm, and high-signal. You don’t need a “big brand” resume, you need great instincts for people, taste, and momentum. You’re energized by creating experiences and taking full ownership. You might describe yourself as: * high-energy, social, and proactive * organized, dependable, and calm under pressure * the person who actually makes things happen * confident reaching out to senior people and getting them to show up * someone who loves events, community, and building relationships * scrappy, creative, and excited to build something from 0 → 1 You’re comfortable speaking with senior engineering and product leaders, and you can communicate in a way that feels thoughtful, human, and credible. We’re optimizing for potential, ownership, and community instincts over a specific number of years. * Experience running or supporting a community, events, or member programming (startup, student groups, creator communities, developer groups, accelerators, meetups, all count). * Strong communication skills (written + verbal) and native-level English. * Comfortable coordinating logistics and executing events end-to-end. * High attention to detail and strong operational habits (you’re organized and follow through). * Passion for tech ecosystems (B2B SaaS, developer tools, AI, infrastructure, product communities). * Based in San Francisco. * Have experience with Slack/Discord/CRM tools, event platforms, or community tooling. * Love writing and can create simple community content (recaps, intros, short posts). * Have hosted meetups, salons, dinners, webinars, or event series. * Have worked with technical audiences (engineers, PMs, founders, operators). Stigg is transforming how modern software companies sell and monetize. Our APIs power the monetization infrastructure behind some of the fastest-growing SaaS products in the world, and HTTP 402 is becoming the community where those leaders meet to define what’s next. Joining now means joining early, owning a high-leverage initiative, and helping shape a category-level community from the inside. You’ll have real autonomy, real visibility, and the chance to build something people genuinely care about. If you’re excited about bringing smart people together, creating experiences that feel special, and building a community that becomes a real industry force, we’d love to meet you. Stock options, competitive salary, latest MacBook Pro. This is a remote role, open to candidates based in San Francisco. We collaborate asynchronously and meet regularly for virtual team syncs, offsites, and customer sessions. We value flexibility and trust, you’ll have the autonomy to design your workday while staying deeply connected with the team.

Mendix – the leading low-code application development platform:The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create and deploy better software for the enterprise, faster. Mendix enables collaboration between business users and developers to work together throughout the development process. Read our ___ to learn more about the wealth of software and solutions global organizations have built with the Platform. At Mendix we strive to maintain a diverse, open, and safe working environment where people can be their true selves. We value every voice, celebrate individuality, and appreciate the diversity of thought and experience. People who work here are driven, smart, and really good at what they do. As this market evolves, we encourage people of all skill levels to work with the platform, both for clients and candidates. Apply today to discover how you can make a meaningful impact with Mendix. Role Overview Siemens is seeking a Customer Success Manager (CSM) to support strategic semiconductor customers across the Mendix and RapidMiner product portfolios. This role is a post‑sales individual contributor position designed for an experienced mid‑level Customer Success professional who can operate confidently in complex, enterprise environments.The CSM will act as a trusted business and technology partner to customer stakeholders, focusing on driving platform adoption, measurable business outcomes, and long‑term value realization. While not expected to be a deep product specialist, the CSM is expected to bring strong technical fluency—with the ability to understand modern software platforms, data, and AI‑driven solutions—and to effectively engage with technical customer audiences.This position requires direct electronics and/or semiconductor industry experience and the ability to collaborate closely with internal Siemens technical experts, product teams, and partners to deliver successful customer outcomes. Key Responsibilities:1. Strategic Customer OwnershipOwn post‑sales success for a portfolio of semiconductor customers, serving as the primary point of accountability for customer value realization, satisfaction, and long‑term relationship health.1. Adoption & Value Realization LeadershipDevelop and execute customer success plans that drive adoption and sustained use of both Mendix and RapidMiner, aligning platform capabilities—including AI‑enabled use cases—to customer business objectives, operating models, and digital transformation initiatives.1. Business & Technical Stakeholder Engagement Build trusted relationships with executive, business, and technical stakeholders, demonstrating the ability to communicate credibly across audiences and translate between business goals and technical enablement strategies.2. Expansion & Growth EnablementIdentify expansion opportunities by understanding customer priorities, technical maturity, and roadmap alignment; partner closely with Sales, Account Executives, and Services to support renewals and growth.1. Cross‑Functional OrchestrationCoordinate internal Siemens resources—including product specialists, professional services, AI and analytics experts, partners, and support teams—to ensure customers receive the right expertise at the right time. Required Qualifications:· 5–8 years of experience in Customer Success, Technical Account Management, Consulting, or post‑sales roles within enterprise SaaS or technology organizations.· Must‑have experience supporting electronics and/or semiconductor customers, such as fabs, IDMs, electronics manufacturers, equipment manufacturers, or related ecosystem partners.· Demonstrated technical background or technical fluency, gained through roles such as systems analyst, technical consultant, DBA, software implementation, data/analytics, or similar hands‑on or adjacent technical experience.· Strong ability to understand and articulate modern software platforms, including data, analytics, AI‑enabled solutions, and enterprise architectures.· Proven success managing complex, multi‑stakeholder enterprise accounts and driving outcomes across long customer lifecycles.· Strong business acumen with the ability to translate customer goals into adoption strategies and measurable success outcomes.· Experience partnering with Sales and Services teams to support renewals and expansion.· Excellent executive‑level communication, presentation, and relationship‑building skills. Preferred Qualifications:· Experience working with AI, analytics, low‑code, or digital transformation platforms.· Background in manufacturing, industrial software, or enterprise IT environments.· Familiarity with value‑based success frameworks, success planning, and customer health measurement. Why Siemens:At Siemens, we enable customers to accelerate digital transformation at enterprise scale. This role offers the opportunity to work closely with leading semiconductor organizations, combining business leadership and technical fluency to drive adoption, innovation, and long‑term customer value across a world‑class software portfolio.$130,000 - $265,000 a yearIf you see a job description and think, “I’d be perfect for that” but your experience doesn’t align perfectly with the qualifications – don’t let that hold you back. We’re always eager to hire talented, passionate candidates – so give it a try and apply. Equal Employment Opportunity StatementMendix/Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, ___. Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, ___. California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click ___.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Application and Interview Impersonation Notice: Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful. If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators. Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely! Precisely is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge. Overview: Precisely is looking for a Technical Support Sr Manager to lead a global team delivering exceptional support for our B2B Integration products. This role combines people leadership, customer advocacy, and AI-enabled‑ innovation to ensure consistent, high-quality‑ customer experiences at scale. You will play a key role in modernizing support through automation, GenAI, analytics, and intelligent self-service, while partnering closely with Engineering, Product, and Customer teams What you will do: Leadership & Team Development • Lead, Coach, and develop a high performing‑ technical support team in a 24x7 global environment, • Drive operational excellence across case management, escalations, and service delivery, • Build a strong team culture focused on service excellence, ownership, and accountability Support Operations & Delivery Excellence • Oversee day-to-day support operations, including shift coverage, workload balancing, and escalation management, • Ensure consistent execution of global support processes, including case management, follow-the-sun coverage, and KCS, • Drive adherence to SLAs, response times, and resolution quality across phone, web, and community channels, • Lead critical customer escalations, coordinating with engineering (L3), product, and leadership as needed AI, Automation & Agentic Support Enablement • Partner with cross-functional teams to introduce ‑AI-powered‑ support capabilities, including GenAI assistants, chatbots, and workflow automation, • Use AI-driven analytics and customer sentiment insights to identify‑ trends, mitigate risk, and improve customer outcomes, • Act as a customer advocate, building strong relationships and leading critical escalations., • Champion responsible AI adoption, ensuring solutions are secure, scalable, and aligned with customer experience goals Customer & Cross-Functional Collaboration • Actively engage with customers to build trusted relationships, gather voice-of-customer feedback, and improve supportability, • Collaborate with Engineering, Product Management, Sales, and other stakeholders to resolve systemic issues and influence product improvements, • Participate in readiness planning for new releases, support model changes, and product introductions Reporting, Metrics & Continuous Improvement • Track and analyze operational KPIs, CSAT, and efficiency metrics using dashboards and reporting tools (e.g., Salesforce), • Present insights through operational reviews and leadership updates, • Recommend and implement workflow, platform, and tooling improvements to enhance customer experience and operational scalability What we are looking for: Required • Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience), • 10+ years of experience in enterprise technical/customer support, including people leadership, • Proven ability to lead and scale high-performing technical teams in a global support environment, • Strong operational acumen across resource planning, process consistency, and escalation management, • Excellent communication, problem-solving, and stakeholder management skills, • Experience supporting business-critical software products, • Must demonstrate the use of a variety of AI tooling to solve problems, including creating agents in Copilot and/or other tools Technical & Domain Expertise • Experience with B2B Integrator is a plus, • Working knowledge of Windows, Linux/UNIX environments, • Familiarity with networking, security concepts, and enterprise integration technologies, • Exposure to cloud platforms (Azure, AWS, GCP), • Knowledge of SQL and relational databases This position is 100% remote anywhere in the US #LI-DR1 #LI-Remote The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the ___

DIRECTOR, CUSTOMER SUCCESS (Central Region) Location: Remote, USA (Central States) Employment Type: Full-Time Compensation: $158,500k – $198,250k (Range applies to US candidates only) + Benefits/Variable Comp - Range may vary based on experience. Benefits Offered: Vision, Medical, Life, Dental, 401K Summary The Director, Customer Success is a vital leadership role responsible for ensuring that every customer within their designated region becomes a reference and a success. This role leads and develops a high-performing Customer Success organization while overseeing multiple customer portfolios and driving consistent measurable customer outcomes. Reporting to the Senior Director of Customer Success, the Director, Customer Success is accountable for shaping and executing regional customer success strategies to drive adoption, expansion, retention, and long-term satisfaction. As a trusted customer advocate and consultative leader, this individual ensures customers realize meaningful value from their investment across the full lifecycle, from onboarding through ongoing engagement and renewal. Aligned with the Regional Sales Leader, the Director, Customer Success provides strong people leadership while maintaining deep visibility into customer health and execution. They partner closely with Sales, Marketing, Professional Services, Product, and Support to align efforts, address evolving customer needs, and continuously improve product utilization and operational efficiency. The Director, Customer Success amplifies the voice of the customer and translates insights into actions that strengthen customer outcomes and the overall customer experience, especially during escalated situations involving different internal teams. Central Region Coverage Our Central Region consists of the following states: Illinois (IL), Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY), Michigan (MI), Minnesota (MN), Missouri (MO), Nebraska (NE), Ohio (OH), and Wisconsin (WI). The successful candidate is expected to reside in one of these states, as regional proximity enables stronger executive relationships through in‑person engagement, supports faster on‑site response during escalations, provides deeper insight into the local enterprise market, ensures close alignment with Regional Sales leadership, and helps minimize travel demands—allowing greater focus on driving strategic customer outcomes. Primary Duties and Responsibilities Regional Strategy & Execution • Lead the development and implementation of regional customer success strategies, ensuring alignment with global objectives and local market needs., • Drive adoption, expansion, and retention efforts, leveraging data-driven insights to optimize outcomes across the region., • Strategize with CS leadership and Sales RVP across assigned region., • Deliver deep and actionable internal QBRs to CS and Sales Leadership., • Demonstrate commercial acumen by identifying and capitalizing on expansion opportunities, advising on incremental revenue, and securing operational commitments that strengthen customer relationships., • Serve as a customer-facing leader, establish and nurture senior and executive-level relationships with key decisionmakers and influencers across the customer base, promoting mutual success and long-term partnership across your region. Customer Portfolio Management • Oversee a diverse portfolio of strategic and complex customer accounts, ensuring high satisfaction, reference-ability, and retention., • Build, maintain, and execute comprehensive account plans, partnering with internal resources to deliver value throughout the customer lifecycle. Team Leadership & Development • Direct, mentor, and develop a team of Senior Managers and Customer Success professionals., • Foster a culture of excellence, collaboration, and continuous learning, ensuring the team is equipped to deliver outstanding customer experiences and achieve key performance indicators., • Lead and coach team in achieving business goals including maintaining a high GRR, increasing NRR, identifying expansions, and driving KPIs including day-to-day activities leading to the main goals and utilizing tools to track communication and updates from Customers. Risk Management & Advocacy • Proactively identify and mitigate risks to customer satisfaction, growth, and renewal., • Serve as the escalation point for complex situations, influencing the teams responsible for resolutions efficiently and advocating for customer needs. Governance & Process Excellence • Develop and refine regional governance programs, including onboarding, success strategy meetings, and regular business reviews., • Ensure the execution of key initiatives that help customers realize measurable value from their investment. Reporting & Insights • Monitor and report on regional performance against key metrics to senior leadership, providing actionable insights and recommendations for continuous improvement. Continuous Improvement • Lead regional initiatives to enhance team efficiencies, product utilization, and customer outcomes., • Promote knowledge sharing, mentor new hires, and support professional development across the team. Internal Cross-Functional Collaboration • Integrate the functions of Sales, Marketing, Professional Services, Education, Partner Alliances, Product, Support, Legal, and Operations to address customer needs and drive business objectives., • Champion the voice of the customer across all departments and ensure feedback is incorporated into product and service enhancements. Required Education and Experience • Bachelor’s degree in Business, Finance, Information Systems, or a related field; an advanced degree may be considered in lieu of professional experience., • 10+ years in a related function with direct customer advocacy and engagement experience., • Minimum of 5 years of experience in Customer Success, Consulting, Account Management, or Sales/Pre-Sales., • Minimum of 3 years of experience in a leadership role., • Proven experience managing complex customer portfolios and C-level executive stakeholders., • Extensive background with SaaS applications., • Strong understanding of corporate finance functions including financial close, planning, budgeting, forecasting, management reporting. Preferred Education and Experience • Expert knowledge of OneStream platform and offerings., • Prior experience with any CPM solution (OneStream, Oracle, SAP, Anaplan, or other)., • Prior experience in CPM/EPM delivery in complex customer landscapes., • Expert product knowledge combined with very strong business or technical expertise is a plus., • Understanding project documentation in accordance with OneStream methodology standards and guidelines is a plus., • Demonstrated success in identifying and mapping customer organizational structures and bridging turnover at any level., • Advanced MS Office skills, especially Excel. Knowledge, Skills, and Abilities • Strategic thinker, • Expert networker, • Leader by example, • Excellent professional coaching skills, • Excellent professional relationship building skills, • Strong organizational and planning skills, • Keen attention to detail, • Deep commitment to customer success and continuous delivery of product value., • Expert in developing cases and roadmaps with customers and align strategies to solutions., • Strong verbal, written, and presentation skills coupled with interpersonal expertise adapted to all levels including executives., • Self-starter who thrives in multi-tasking environments and adapts priorities seamlessly., • Deep technical problem-solving skills with the ability to rapidly resolve issues., • Deep familiarity with enterprise and cloud software spaces., • Expert in managing customer engagements to completion with high satisfaction levels., • Expert in managing customer engagements to completion with high satisfaction levels. Supervisory Responsibilities • Manager of a team of CS professionals Travel • Travel Requirement: Willingness to travel up to 30%, depending on customer needs and geography. Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ___. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities Benefits at OneStream OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are: • Excellent Medical Plan, • Dental & Vision Insurance, • Life Insurance, • Short & Long Term Disability, • Vacation Time, • Paid Holidays, • Professional Development, • Retirement Plan All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-Remote #LI-KT1

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: As a Senior Enterprise Customer Success Manager at Drata, you’ll be at the forefront of helping global companies build trust at scale. You’ll work with our largest and most regulated customers—advising on complex compliance programs and turning Drata into a strategic pillar of their security posture. This is a high-impact, high-visibility role where you’ll own executive relationships, shape long-term success plans, and guide customers through frameworks like SOC 2, ISO 27001, HIPAA, and FedRAMP. More than just a CSM, you’ll be a partner in your customers’ growth—connecting product capabilities to real business outcomes and influencing how they scale securely. We’re looking for someone who is driven by purpose, motivated by outcomes, and grounded in trust and accountability. At Drata, you’ll join a mission-led team that moves with urgency, leads with humility, and builds with intention. You won’t just support customers—you’ll help shape the future of compliance automation alongside some of the most thoughtful and driven minds in SaaS. What you’ll do: * Lead strategic relationships with enterprise customers—earning executive trust and becoming a go-to advisor on compliance program success * Drive outcomes, not just adoption—develop success plans, track KPIs, and proactively identify risks and opportunities for growth * Guide customers through frameworks like SOC 2, ISO 27001, HIPAA, PCI, and FedRAMP—ensuring they get more than checkboxes: real, measurable progress * Own key moments across the customer journey—from onboarding to renewal—with health checks, QBRs, and tailored Mutual Action Plans * Translate voice of the customer into action—partnering cross-functionally with Product, Engineering, Sales, and Support to influence roadmap and remove friction * Champion continuous improvement—both in how our customers scale securely and in how we scale our own processes, playbooks, and strategies * Promote what’s next—drive adoption of new features and ensure Drata continues to evolve alongside each customer’s business What you’ll bring: * Deep understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP, and how they apply to customer environments and business outcomes. (Required) * 5+ years of experience in security, compliance (GRC), or identity and access management, supporting enterprise customers or programs. (Required) * 8+ years of experience in Customer Success, Consulting, or Strategic Account Management within a B2B SaaS company, with a strong focus on enterprise engagement and long-term customer value. (Required) * Proven success managing complex enterprise relationships, including executive alignment, stakeholder navigation, and success planning across multi-product or regulated environments. * Strong communication skills with the ability to confidently lead conversations with both technical and non-technical stakeholders—particularly around compliance, risk, and automation. * Strategic, outcomes-driven mindset with a knack for translating compliance goals into scalable workflows and measurable impact. * Proficiency with tools such as Salesforce, Catalyst (or similar CS platform), Sigma, and Jira, and a strong understanding of customer workflows and reporting. * Comfortable working in a cross-functional, async-first environment, where you demonstrate trust in teammates, take ownership with humility, and move with urgency and resilience to deliver value to customers. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $190,000 - $234,700 Tier 2: $171,000 - $211,300 Tier 3: $152,000 - $187,700 You can view which tier applies to where you plan to work___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

At Horizons, we're building the infrastructure to power borderless teams. By handling global payroll, benefits, taxes, and compliance, our technology enables businesses to hire anyone anywhere compliantly at the push of a button. If you're interested in adding to our vision of enabling people to work in dream jobs, for every company, and from anywhere in the world, apply now! We're committed to building a global, diverse team representing different and varied backgrounds, perspectives, and experiences. We welcome applications from everyone, regardless of gender, ethnicity, sexual orientation, religion, civil or family status, age, or disability. Being a Horizoneer means being part of a growing, international family. We're seeking an experienced QA Automation Engineer to join our Engineering team and participate in taking the quality of our SaaS platform to the next level. If you thrive in a team-oriented setting and are passionate about delivering high-quality software, we invite you to explore the opportunity below. • Join one of our cross-functional squad (along with FE and BE Engineers, Product Manager and a Designer), • Actively participate to the development of business critical features for Horizons SaaS platform, • Develop automated tests for both new features and regression scenarios, • Conduct functional, system integration, and regression testing to validate application functionality against business requirements, with occasional manual testing as needed, • Prioritize and triage bugs reported by clients, providing detailed insights and actionable recommendations, • Timely and accurately report defects found during testing, • Track defects from discovery through to resolution, ensuring validation and verification post-fix, • Constantly monitor and reduce the ratio of End user found / QA found defects, • Keep QA impact on release schedule to a minimum, • Contribute to requirements review and prioritization by bringing QA perspective, • Decent coding experience, enabling efficient test automation, • Minimum of 5 years in Quality Assurance or Software Development roles, • Hands-on experience with Playwright for test automation is a must, • Proficiency in API testing and automation, • Familiarity with issue tracking tools, preferably JIRA, and version control, preferably Git, • Experience in creating, maintaining and executing rich manual testing plans, • Proficiency with test case management tools, • Professional proficiency in written and spoken English, • Experience working on a SaaS platform, or at least custom built Product, • Experience with doing QA in an agile environment with frequent releases, • Familiarity with mobile application testing (we’ll be needing it in future), • Awareness of DevOps practices related to QA infrastructure, CI/CD, and deployment systems, • Understand web application development concepts, • Take ownership in what you do and always look for improvements, • Set high standards for others and for yourself, • Growing international Engineering team on two continents (Asia and Europe), working on in-house product, • Chance to contribute to cutting-edge projects and technologies, • Work alongside other talented Engineers, in an environment fostering collaboration, personal development, technical excellence and continuous improvement, • Competitive compensation package and comprehensive benefits, • Continuous learning and development opportunities If you're passionate about quality assurance, automation, and enjoy working in a supportive team environment, we encourage you to apply and become a valuable part of our QA crew. Our service & product. We're a technology company, not an accountancy, payroll provider, recruitment firm or similar. We build a workforce management platform that allows our customers to hire the best talent in minutes, without worrying about compliance, payroll, or HR admin. Our amazing team and environment. Working at Horizons means you're working on something very exciting: Allowing every person on the planet to have access to equal opportunities in living a fulfilled work and personal life. We believe in hiring from within and going the extra mile to retain top talent. As the company continues to grow extremely fast, you will be given the opportunity to develop and grow alongside. Our benefits and perks. Being a Horizoneer means that you get the benefit of: • A competitive salary, • An asynchronous working environment, • A "Remote-First" company environment (or Hybrid) - based on the nature of the job, • The ability to work from abroad for a short period of time, • Growth opportunities within the company, • We provide all new joiners with the necessary hardware to ensure you have the tools you need to succeed from day one Please fill out the form and upload your CV in a PDF format. If you don’t have an up-to-date CV but you are still keen to reaching out, please feel free to add a copy of your LinkedIn profile instead. Need help? Get in touch with us at: ___

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Bellese Technologies is looking for an experienced Principal Product Manager to lead strategy for one of our distributed teams that support the Centers for Medicare and Medicaid Services (CMS) federal agency. HQR Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. As a Principal Product Manager at Bellese, you are a recognized authority in product management, agile delivery, and digital services — setting long-term vision, shaping strategy in partnership with executive stakeholders, and translating high-level goals into roadmaps that drive meaningful outcomes for clients and the communities they serve. You have a deep understanding of the contracting landscape, including how policy, compliance, and procurement shape product decisions. You lead by example rather than authority, mentoring product staff, driving cross-team collaboration, and representing Bellese's product philosophy with clients and the broader civic tech community. Beyond contract delivery, you are a business leader — identifying opportunities for organic growth within your program, supporting company-wide business development initiatives, and partnering with the Product Director to continuously elevate the product management practice. The ideal candidate brings a rare blend of strategic depth, collaborative instinct, and civic purpose. You thrive in the ambiguity of consulting and bring a systems-thinking mindset to every challenge - finding opportunity in every engagement to challenge the status quo and leave things better than you found them. You are equally comfortable in executive conversations and cross-functional team workshops, with a proven ability to align stakeholders toward a shared vision — always with the user at the center. You bring at least 3 years of experience at the Principal level or equivalent and a strong command of horizon three strategy; this is not a delivery role. Experience in the public sector, federal consulting, or a highly regulated industry is a strong plus, as is a background in digital healthcare technology and a passion for mentoring others. If you're driven to shape how technology and policy work together to advance digital services, Bellese is the right place for you. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. 3+ years operating at the Principal or equivalent senior IC level in a Product Management role * Bachelor’s degree or equivalent professional experience * Exceptional command of written and verbal English, with the ability to translate complex technical and policy concepts for diverse audiences * Deep understanding of the consulting mindset working with executive partners and stakeholders * Demonstrated habit of staying current with emerging industry trends, technologies, and methodologies — with the ability to form and articulate informed, evidence-based opinions on how they apply to product strategy, client outcomes, and long-term platform direction * Demonstrated experience owning long-term product vision and strategy across a portfolio of products or complex, multi-team programs * Strong command of modern product management practices including user-centered design, agile delivery, and continuous discovery * Track record of mentoring and elevating less experienced product practitioners * Proven ability to influence and align executive stakeholders, clients, and cross-functional delivery teams without formal authority * Experience contributing to business development efforts including proposals, client relationships, or practice growth initiatives * Familiarity with healthcare data standards, regulations, and systems — such as CMS programs, FHIR, eCQMs, or value-based care initiatives * Prior professional services, government, or federal consulting experience * Familiarity with procurement and contracting processes in the public sector or a highly regulated industry * Experience working directly with CMS, HHS, or similar federal health agencies * Familiarity with ATO processes, FedRAMP, or other federal compliance frameworks * Experience with quality reporting, payment models, or public-facing healthcare transparency programs * 2+ years working on a remote team, preferably in a leadership position $160,200 - $191,700 a yearThe Salary range for Principal Product manager is $160,200 to $191,700The Salary range for Principal Product manager is $160,200 to $191,700 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. ___ One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. We are seeking a highly motivated and technically skilled Technical Accounting Lead to join our team, with a focus on supporting pricing and packaging initiatives. In this unique cross-functional role, you will partner closely with the Product, Finance, Legal, and Deal Desk teams to assess and influence how we bring new offerings to market. This is a high-impact position that goes beyond traditional revenue accounting to evaluate the accounting impacts of new product offerings and pricing structures, while also ensuring that these strategies are operationalized in a scalable manner across our CRM, ERP, and Billing systems. If you are excited by the challenge of translating complex accounting guidance into practical, business-friendly solutions — and want to work at the intersection of strategy, product innovation, and finance — this is the opportunity for you. This is an individual contributor role reporting to the Manager of Technical Accounting. You will: • Partner with cross-functional teams to anticipate and advise on downstream revenue recognition impacts from product and pricing decisions, • Lead ASC 606 accounting assessments on strategic go-to-market and pricing initiatives, including the preparation of written accounting memos, • Contribute to the design and implementation of scalable processes that support dynamic pricing strategies and revenue growth, • Support ongoing external audit requirements by maintaining robust internal controls related to revenue recognition and pricing changes, proactively adapting controls as pricing models and product offerings evolve, • Maintain and manage the item catalog in NetSuite, ensuring proper configuration based on revenue recognition conclusions You have: • A Bachelor’s degree in Accounting or equivalent experience, • 5-8 years of relevant experience in revenue accounting or technical accounting roles, • Strong working knowledge of ASC 606, including experience with judgment-heavy topics such as SSP, variable consideration, and principal vs. agent assessments, • A deep understanding of order-to-cash processes and systems (e.g., NetSuite and Salesforce) and how technical conclusions impact operations, • Excellent interpersonal and communication skills, including the ability to translate complex accounting concepts into clear, actionable guidance for cross-functional partners, • Proven experience in researching, documenting, and presenting technical accounting positions You have an advantage if: • You have obtained CPA certification or have passed the CPA exam and are working towards licensure, • You have exposure to the application of ASC 606 in SaaS or technology companies with both SaaS and On-Premise offerings, • You are adaptable, intellectually curious, and comfortable navigating ambiguity in a fast-paced environment, • You embrace challenges and strive for continuous improvement, • You foster collaboration and teamwork through a positive attitude Salary Range: $110,000 - $138,000 In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Global volunteering and community initiatives Our Benefits: • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement, • Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Developer, you’ll join the team that owns our device-resident agent and expand how 1Password software is installed, configured, and managed across customer devices. You’ll work on a deeply technical client daemon that runs directly on macOS, Windows, and Linux as a background service, with close integration into each operating system. This role sits within an established agent team, but with meaningful ownership of new capabilities. You’ll help design and build the mechanisms that make enterprise deployment simpler, more reliable, secure, and observable at scale, while ensuring they fit naturally into the agent architecture and the broader 1Password platform. While your primary focus will be the endpoint agent and its communication model, you’ll also help shape the contracts and supporting services around it. In practice, that may include prototyping or building lightweight backend components needed to validate workflows, lifecycle behaviors, and end-to-end system design. You’ll help shape our enterprise installation and lifecycle experience end-to-end, ensuring reliability, security, and observability at scale. This is a remote opportunity within Canada and the US. What we're looking for: * 5+ years of experience developing system-level or device-resident software for macOS or Windows * Strong proficiency in Go Experience developing background services (e.g., Windows Services, macOS launchd) * Solid understanding of OS concepts: file systems, permissions, process lifecycle, and privilege boundaries * A passion for and experience with security development best practices, coding standards, and design patterns * Experience working in a remote-first company or distributed teams. You’re self-driven, with excellent communication skills, and capable of managing your own time effectively. Bonus points for: * Experience with Linux system services * Familiarity with software installation and update frameworks * Experience designing resilient update and rollback mechanisms * Experience designing secure client-server communication * Experience as a Systems Administrator or Client Platform Engineer * Experience troubleshooting production issues on customer devices What you can expect: * A remote-first environment where you’ll have the freedom to work from anywhere, with a focus on asynchronous collaboration. * Deep ownership of a foundational platform component * Minimal meetings, allowing you the time and space to focus on solving complex authentication challenges. * Opportunities to make significant technical contributions and lead impactful projects across 1Password’s growing platform. * A flexible work environment with the support of a passionate, collaborative team. USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About the Staff Product Manager, MarTech at Headspace: We are seeking a Staff Product Manager, MarTech to craft and optimize the member journey, driving acquisition, deeper engagement, and lasting retention by connecting with our members at the right moments, in the right channels. You will own the strategy and execution to ensure a single, cohesive, and personalized member experience across all communication channels and products (web, mobile, push, email, SMS). You will be the product leader responsible for defining the long-term vision to maximize sustainable, high-quality member growth and achieve market leadership by creating a delightful, seamless member journey from discovery to becoming a loyal, lifelong user. Success in this role requires a deep understanding of our members and a strong focus on leveraging data and technical growth infrastructure to deliver highly personalized, context-aware communications that truly resonate. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. This role will require strategic leadership, clarity, and curiosity to scale our Outbound MarTech capabilities. What you will do: As a Staff Product Manager, MarTech, you will be responsible for a variety of tasks crucial to the success of the Headspace Product team. Your day-to-day responsibilities will include: • Craft Cohesive Member Journeys: Own the product strategy for integrating and orchestrating all lifecycle marketing channels (in-app promotions, push notifications, email, SMS) to deliver a seamless, coordinated, and impactful experience for every member., • Enable Member-Centric Growth: Define and manage the technical infrastructure and data foundation required to understand member behavior and power highly effective, personalized communications, including marketing measurement capabilities and CAPI implementation., • Orchestrate Member Engagement: Lead the product development for Lifecycle Automation, including trigger mapping and intelligent channel choice, to ensure every member receives the most timely and relevant communication without being overwhelmed (frequency capping logic)., • Optimize the Member Experience: Drive a culture of data-driven growth by leading the strategy for Experimentation & Optimization (A/B/n Testing), ensuring we are constantly learning what truly serves our members best, and developing robust Incrementality Testing capabilities using "Holdout Groups.", • Ensure Member Trust & Accessibility: Take product ownership of key operational metrics like Deliverability & Privacy Compliance, focusing on maintaining sender reputation, managing consent ledgers with integrity, and optimizing mobile push delivery rates to ensure our message is accessible and trusted., • Deeply Understand and Serve Our Audiences: Enhance outbound personalization capabilities by leveraging dynamic content creation and refining Audience Segmentation tooling (e.g., identifying "Power Users," "At-Risk Users") to ensure every outbound communication is relevant, valuable, and deeply personalized for the member., • Drive Cross-Functional Impact: Partner closely with Core & Personalization Product, Engineering, Data Science, Performance & Lifecycle Marketing, and Legal teams to align our efforts and ensure the successful execution and adoption of the MarTech roadmap, ultimately serving the member better. What you will bring: Required Skills: • At least 5+ years of experience in Product Management, • Understanding of marketing automation, segmentation, and the technical infrastructure required for high-scale outbound communication., • Exceptional strategic thinking and analytical skills, capable of translating complex business problems into clear product roadmaps and detailed specifications., • Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels, both internally and externally. Preferred Skills: • 2+ years specifically focused on Customer Relationship Management and/or Lifecycle Marketing platform products., • Proven track record of defining and launching successful technical products that empower marketing teams and drive user acquisition, engagement, and retention across multiple channels (mobile, web, email, push)., • Prior experience with Customer Data Platforms (CDPs) or similar data aggregation tools used for audience segmentation., • Hands-on experience managing products focused on mobile app marketing and push notification/SMS delivery., • Experience in the digital health, wellness, or consumer subscription (D2C/B2C) sectors., • A passion for mindfulness, mental health, and the mission of Headspace. Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $140,400 - $224,250 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see:

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Stripe BaaS team enables users to build and launch successful card programs and financial features into their product using powerful programmatic APIs. The team creates the infrastructure, user facing abstractions, and partner integrations needed to manage the lifecycle of a card, enable money movement, and increase spend. This is a great opportunity to help build one of Stripe’s fastest growing businesses. Our top users span fintechs to large enterprises & cover a range of verticals including Buy Now Pay Later, vertical SaaS platforms, on-demand marketplaces, expense management platforms, fleet, travel & more. What you’ll do As a Product Manager within our Banking as a Service team, you’ll have the opportunity to own core APIs, embedded and hosted experiences, and partner integrations. This role will play a critical role in delivering sophisticated financial services products to our users, with as small a footprint of technical and operational complexity required. This is a highly complex and challenging role that will require you to deeply understand user needs and collaborate across internal and partner teams to build and launch a seamless product experience at scale. We need a strong Product Manager with expertise in end-user facing and/or platform products to realize this aspiration. This Product Manager will spend significant time with senior customer stakeholders to discuss strategy and roadmap, with external developers understanding their current pain points and needs, end users to build delightful experiences, and Stripe’s sales leadership to help win new business on Stripe. Responsibilities • Own key user journeys, from integration to core business operation, • Help shape the direction, define product strategy, and establish practices to address user needs, • Collaboratively partner with other Stripe teams (engineering, design, legal, risk, compliance, etc.) early in the product development lifecycle and jointly shape product plans that lead with delightful onboarding and integration experiences, • Own the roadmap and go to market, with product marketing, of your BaaS product area, • Act as the voice of the user in product and API designs, gathering direct feedback from customers, • Ensure we’re building in a scalable, performant way We're looking for someone who: • Brings 8+ years of experience in a product role, • Strong focus on user-experiences, from front-end UI through developer docs and technical integrations, • Has an obsession over product quality, • Has domain knowledge in financial products, particularly card issuing, funds storage, or remittance, • Has experience building platform and/or API products, • Has strong written and verbal communication skills with a talent for precise articulations of customer problems, • Can put themselves in the shoes of their users and be a steward of crafting great experiences, • Enjoys being a generalist working on whatever it takes to solve problems and delight users

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy. Why?Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. What we doAt MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. 🌍 Locations Supported New York. This role will be hybrid, and will require you to spend some portion of your time in our office. 🌔 About the Opportunity As a Senior Manager, Customer Success, you're first and foremost a hardcore operator with end-to-end ownership of the client experience. Reporting to the SVP of Operations, you'll ensure our enterprise clients—including direct businesses, merchants, and vital technology partners—achieve maximum value and satisfaction from MoonPay's products. This role demands a holistic approach, blending direct customer advocacy, partner ecosystem optimization, and sales process excellence to ensure every touchpoint, from initial integration to ongoing engagement, is seamless and impactful. You'll be the pivotal force for change, centralizing critical client information and serving as the essential bridge across Enterprise Sales, Product, Solutions Engineering, Go-To-Market, and Customer Experience teams. Your mission is to streamline our processes, driving efficiency and fostering a unified client experience from end to end. What you will do · Develop and execute a global strategy to maximize recurring revenue (MRR/ARR) and boost Customer Lifetime Value (CLTV), optimizing the entire client journey from onboarding to engagement.· Proactively identify and eliminate process friction to create frictionless workflows that enhance client experience and drive efficiency.· Centralize critical client and partner information, fostering seamless communication and connectivity across Enterprise Sales, Product, Engineering, Go-To-Market, and Customer Experience teams for cohesive strategy and execution.· Establish robust "Voice of the Partner" programs to gather feedback and drive continuous product and process improvements.· Lead and scale the client success function. You'll be comfortable operating as a high-performing individual contributor or leading a small technical support team based on business needs, ensuring our approach scales effectively with MoonPay's growth.· Own the content strategy for the partner support knowledge base, focusing on enhancing self-service capabilities and partnering with Solutions Engineering on developer documentation.· Improve our internal and external tool suite, recommending automation for client self-service, transparency, and internal team efficiency, championing scalable solutions.· Be a champion for MoonPay and leverage your crypto curiosity to build the best customer success function in the industry. Key Success MetricsYour performance in this role will be directly measured by:· Recurring Revenue (MRR/ARR) Growth & Net Retention· Customer Lifetime Value (CLTV)· Partner Health Score· Overall Process Efficiency & Workflow Optimization Gains (e.g., Onboarding Time-to-Value, automation, improved cross-functional handoff times)· Customer/Partner Churn Rates 🧑‍🚀 About You You're a hands-on leader who thrives in a fast-paced environment and is passionate about expanding access to Web3. You possess a clear vision for building exceptional client experiences and optimizing efficiency. As a problem-solver who thrives even amidst ambiguity, you excel at working cross-functionally and enjoy collaborating with both clients and internal teams like sales. Requirements· 5+ years of progressive experience in Customer Success, Partner Operations, or a similar client-facing role, with a strong background in FinTech, Crypto, or Payments. At least 2 years of this experience should be in a leadership or senior individual contributor capacity.· Strong technical understanding of the software development lifecycle, API integrations, and various integration methods (e.g., APIs, SDKs, webhooks).· Demonstrated ability to translate complex technical concepts into clear, actionable processes and solutions.· Proven experience collecting and leveraging client and partner feedback to influence product roadmaps and improve service delivery.· Exceptional cross-functional collaboration and communication skills, with a proven ability to work effectively with technical teams and partners, building strong relationships across diverse groups (e.g., sales, product, engineering).· A genuine passion for the Web3 space and its potential.· Proactive, solutions-oriented, and highly adaptable, comfortable operating independently and driving initiatives with minimal oversight.We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - Kaizen What’s in it for you💰Competitive salary package 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours 🩺 Private Healthcare benefits: To protect you and your loved ones 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training journey every step of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully remotely get a little extra for utilities 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where excellence is rewarded What’s it like to work at MoonPay? At MoonPay, you’ll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it’s a mindset. We encourage you to think big, take risks, and push the boundaries of what’s possible, knowing you have the support of a team that wants to see you grow. We’re listed in the ___ and consistently strive to provide an environment where everyone feels they can their best work. Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy. Commitment To DiversityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of ___ is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for a Sr. Manager of Customer Success to help build and scale our Enterprise Customer Success team. The right candidate is an experienced manager with a proven ability to create programs to drive the customer adoption lifecycle throughout all Smartsheet accounts. As a Sr. Manager of Customer Success you will manage a team of Customer Success Managers and partner with the Director of Customer Success, Enterprise to execute on the overall team vision. You will collaborate with Sales and Marketing to help drive growth of our business. This role is responsible for driving successful product usage, customer value, and net retention. You will report to the Director of Customer Success, Enterprise. Due to the collaborative nature of this role, ideal candidates will be based on the East Coast. You Will: • Manage a team of Customer Success Managers, • Meet or exceed set targets, • Set expectations with internal team members, develop a collaborative team culture while promoting career growth., • Empower team of CSMs to onboard and expand customer product usage while uncovering revenue opportunities., • Use data to track performance, forecast retention, and create customer insight, • Partner with Marketing, Support, Professional Services, and Sales to create a positive customer journey that delights customers, improves customer satisfaction, inspires referrals and guides account growth., • Build/refine programs to improve and scale, • Bring creative ideas to the group to help improve the next stages of the business, • Promote operational excellence across the Customer Success team, • Create a culture of inclusivity, recognizing the strengths that individuals bring to the team to promote engagement and development opportunities, • Other job duties as assigned You Have: • Business development, organization, team building and management passion, • Experience working in a cloud applications, • 5+ years working in a leadership capacity, • 8+ years of Customer Success or Account management experience in a technology/software environment, or Technical Account Management experience within Enterprise SaaS, • Passion and demonstrated ability for mentoring and team growth, • Experienced in managing a Customer Success or Account Management team, • Outstanding management skills across a varied set of responsibilities, • Passion for working with leading edge, web-based technologies and a desire to understand Smartsheet’s benefits, use cases, and business and technical elements, • Experience and success partnering across departments, • Bachelors (BA/BS) degree Current US Perks & Benefits: • Medical/vision and dental coverage options for full-time employees, • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay), • Monthly stipend to support your work and productivity, • Flexible Time Away Program, plus Sick Time Off, • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans, • US employees receive 12 paid holidays per year, • Up to 24 weeks of Parental Leave, • Personal paid Volunteer Day to support our community, • Opportunities for professional growth and development including access to Udemy online courses, • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account, • Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $135,000 - $172,500 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

About Nava Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher. As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience. These end-users—the humans who benefit from our work—are at the core of everything we do. We research beneficiaries’ needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work. Position Summary Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Product Manager to drive our vision forward. You'll help us execute our mission of reimagining the digital services our government provides. Working directly with government partners and across Nava’s engineering, design, and business teams, you’ll create experiences that improve the lives of millions of Americans. You care deeply about end users and are passionate about crafting simple and usable solutions. You'll work with government partners and cross-functional teams of engineers, designers, and project managers to set direction, scope product features, remove obstacles and barriers, and assess the business impact on a government contract. You will be uniquely positioned and empowered to make a huge impact on Nava's mission to reimagine how our government serves its people. You think holistically and take pride in working through highly ambiguous situations to deliver value to users. You have a strong bias towards action when faced with incomplete information and communicate transparently to build consensus internally and externally. \n What you'll do • Define the vision, goals, and measures of success for the products and services you manage, • Work with designers, business analysts, and technical leads to discover and synthesize market research, user needs, business requirements, and technical approaches, • Define the direction, scope, and priority of projects, from high-level initiatives to specific features, user stories, and business metrics, • Work closely with cross-functional teams to develop and ship projects, • Proactively socialize, iterate on, and build buy-in for product initiatives with the team, government partners, and other contractors, • Collaborate with the project management team to prioritize roadmaps and inbound units of work, • Represent Nava’s outcome-centric and user-centric approach in discovery meetings with agencies and contractors, • Understand and communicate the needs of end users and population segments we serve and government partners we work with, • Measure product progress toward business goals or user needs and translate data insights into action, • Make tactical decisions to improve the design, define requirements, and generate stakeholder buy-in for our desired path forward Required skills • At least three (3) years of experience as a Product Manager of a cross-functional team, • Bachelor's degree or equivalent experience, • Experience running and/or shipping consumer web applications, • Ability to generate very strong product plans and build buy-in across the team, our government partners, and other contractors, • Excellent written and verbal communication skills for technical, user experience, and project management trade-offs; enthusiastic communicator, • Strong bias towards action; ability to step up into team gaps and ambiguous situations to structure the team’s action plan, • Ability to execute with incomplete information; great product instincts and an ability to create order from divergent needs, • Ability to define a product objective and logically reverse engineer the path and communications to achieve the objective, • Ability to identify market trends and shifts that will affect product direction and update plans based on future expectations, • An adaptive, empathetic, collaborative, and positive mindset \n$98,000 - $153,000 a year\n Other requirements All roles at Nava require the following: ● Must be legally authorized to work in the United States and meet any other requirements for government contracts for which they are hired. ● Candidates who are offered a job with Nava must possess work authorization that does not require sponsorship by their employer for a visa now or in the future. ● May be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances. Perks working with Nava ● Competitive benefits: We prioritize your well-being, offering highly competitive medical, dental, and vision benefits. ● Generous time off: Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 prorated floating holidays, and unlimited sick leave. ● Annual discretionary bonus: Paid annually to eligible employees. When Nava does well, you do well. ● Parental leave: Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave. ● Employee wellness program: Access our comprehensive Employee Wellness Program. ● Virtual doctor visits: Enjoy zero copay virtual doctor visits through UHC. ● Fertility support: Benefit from fertility support and treatment options. ● Sabbatical leave: We offer a sabbatical leave program. ● 401k contributions: We match 4% of your salary in 401k contributions. ● Flexible work arrangements: We offer flexible work arrangements to suit your needs. ● Home office setup: Receive assistance with your home office setup and a monthly phone allowance. ● Utilities reimbursement: Get a monthly partial reimbursement for utilities (where applicable). ● Learning and development: Access our comprehensive learning and development program. ● Tuition and Professional development budget: Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license. ● Equity stock options: Benefit from equity stock options. ● Employee referral program: Participate in our employee referral program. ● Commuter benefits: Enjoy commuter benefits. ● Insurance coverage: Receive short and long-term disability insurance, as well as life and accidental death insurance. ● Inclusive culture: Join our diverse, inclusive, highly collaborative, and vibrant culture that supports remote work. Location You can work in a hybrid work arrangement from one of Nava’s offices in NYC, DC, or San Francisco. We also have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin. *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Stay in touch Sign up for our ___ to find out about career opportunities, new partnerships, and news from the broader civic tech community. Nava PBC equal opportunity employer that is deeply committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws. Our commitment to diversity, equity, and inclusion not only reflects our values as a public benefit corporation but also enriches our ability to do our work. Learn more about where we are today and hope to be by 2025. Please contact the recruiting team at if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.

As a Staff Product Manager focused on Sharing and Virality, you will lead Dropbox’s strategy and execution for one of the most critical and widely used user journeys in the product. In this role, you will be responsible for defining and driving the strategy and roadmap for sharing across web, mobile, and desktop surfaces. Your impact areas include simplifying complex sharing flows, balancing intuitive default experiences with advanced capabilities, planning and forecasting multi-quarter initiatives, measuring the effectiveness of sharing and virality through rigorous metrics and experimentation, driving cross-functional execution across multiple teams, and evaluating product and business tradeoffs to deliver meaningful customer and company value. You will play a critical part in shaping how millions of users collaborate and share content every week, while directly influencing Dropbox’s growth, retention, and revenue. You’ll get substantial senior leadership exposure, significant ownership and autonomy over a high-visibility product area, and the opportunity to solve deeply complex problems at scale while delivering experiences that users understand, trust, and love. • Define and evangelize the long-term product vision, strategy, and roadmap for Dropbox’s sharing and virality experiences across web, mobile, and desktop., • Own the end-to-end sharing experience, including sharing UX, access management, and receiver experiences, spanning both frontend and backend systems., • Simplify complex sharing flows, striking the right balance between intuitive default experiences and advanced capabilities for power users., • Partner closely with engineering, design, data science, research, and cross-product leaders to deliver high-quality, scalable solutions., • Make high-impact, independent product decisions while aligning closely with senior leadership and executives on critical tradeoffs., • Communicate clearly and persuasively with stakeholders, including presenting defensible product perspectives to the executive team., • 8–10+ years of experience as a Product Manager, with ownership of complex, user-facing systems at scale., • Strong systems thinking and technical proficiency, with the ability to work closely with engineering teams on complex architectures., • Deep experience using data, metrics, and experimentation to inform product decisions and drive outcomes., • Demonstrated ability to lead large cross-functional teams and to set strategy across organizational boundaries., • Exceptional written and verbal communication skills, including executive-level storytelling and alignment., • Strong customer focus, with a track record of delivering simple, intuitive experiences in complex domains., • Prior experience working on sharing, permissions, access control., • Experience designing and optimizing virality loops or network effects in large-scale products., • Background in trust & safety or permissions-heavy domains., • Track record of leading long-running, multi-quarter initiatives with significant cross-team dependencies. US Zone 1$236,300—$319,700 USDUS Zone 2$212,700—$287,700 USDUS Zone 3$189,000—$255,800 USD

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Harness is seeking a Staff Product Manager to lead Harness CI Cloud, a core pillar of the end-to-end Harness software delivery platform. You will own strategy and execution across hosted builds, enterprise connectivity, and the cloud infrastructure capabilities that power secure, performant, scalable, and cost-efficient software delivery. This is a high-impact, individual contributor role with a strong focus on technical execution, enterprise-grade trust, platform strategy, and the economics of running cloud infrastructure at scale. Product Strategy & Roadmap • Own product strategy and multi-quarter roadmap for Harness CI Cloud., • Shape cloud infrastructure strategy across hosted builds, machine lifecycle, image strategy, workload isolation, and performance optimization., • Deepen and scale integration across the Harness software delivery platform, strengthening CI Cloud’s role as a first-class pillar across the software delivery lifecycle., • Define success metrics and outcomes across adoption, latency, reliability, utilization, cost efficiency, and margin profile; use telemetry and customer feedback to drive decisions., • Work closely with early design partners to shape CI Cloud capabilities, validate priorities, and evolve the platform incrementally toward broader mid-market and enterprise adoption. Enterprise Connectivity, Security & Regulated Environments • Define and deliver enterprise-ready cloud capabilities that enable customers to adopt Harness CI Cloud securely, including private connectivity, network controls, workload isolation, and secure access patterns., • Partner with engineering and design to ensure cloud experiences are scalable, trustworthy, and aligned with enterprise requirements., • Partner deeply with customers to understand infrastructure, networking, security, and compliance requirements - including VPN, site-to-site connectivity, PrivateLink, cloud access controls - and translate those insights into product priorities., • Help shape roadmap and strategy for regulated and public sector readiness, including areas such as FedRAMP and GovCloud-aligned considerations. Cloud Cost, Optimization & Pricing • Drive product strategy for cloud efficiency and optimization, balancing customer experience, performance, infrastructure cost, and gross margin., • Identify opportunities to improve build performance and efficiency through caching, image management, machine sizing, orchestration, and other infrastructure optimizations., • Partner with leadership on pricing and packaging strategy for CI Cloud, ensuring monetization aligns with customer value, usage patterns, and business goals. Customer & Market Insight • Partner with customers to understand how teams evaluate and adopt hosted infrastructure day-to-day - including performance, security, compliance, reliability, and operational requirements - and use those insights to reduce friction and guide roadmap priorities., • Drive competitive intelligence across hosted CI/CD, compute, and enterprise cloud infrastructure; translate insights into clear priorities and durable differentiation. Execution Excellence • Write and manage technical requirements/specs; partner closely with engineering on feasibility and architectural tradeoffs to ship high-quality releases., • Drive execution with urgency: anticipate risks, unblock dependencies, and communicate tradeoffs and timelines clearly across engineering, field, and leadership stakeholders., • Collaborate cross-functionally with Sales, Customer Success, PMM, Finance, and DevRel to drive new opportunities, increase adoption, and craft technical narratives that resonate with developers, platform teams, security teams, and technical buyers., • You’re a builder at heart, passionate about improving the cloud and infrastructure foundation behind modern software delivery., • You’re a highly technical PM, comfortable going deep on cloud architecture, networking, scalability, reliability, cost efficiency, and systems tradeoffs, and able to translate enterprise IT, security, and compliance requirements into product capabilities., • You can lead deep technical discovery with sophisticated customers and quickly build credibility with platform, DevOps, networking, security, and procurement stakeholders., • You’re AI-native in how you work: you leverage modern tools such as coding copilots, automation, agents, and rapid prototyping to move faster, validate ideas, and increase throughput while maintaining rigor and quality., • You’re comfortable operating as the single product owner in ambiguity; you’re execution-driven, accountable, and a crisp communicator., • You move fast, simplify complexity, and deliver predictably with a high quality bar., • You think in platforms and systems, not isolated features., • You thrive in a high-ownership environment - resourceful, biased to action, and willing to roll up your sleeves., • BSc in Computer Science or equivalent experience., • Deep familiarity with AWS, GCP, or Azure cloud, networking, and private connectivity models such as VPN, IPsec, and PrivateLink is required., • Strong understanding of cloud infrastructure, networking, and compute orchestration concepts, including VMs, containers, ephemeral workloads, autoscaling, isolation models, infrastructure cost drivers, and enterprise security requirements., • Strong understanding of the software development lifecycle (code → build → test → artifact → deploy) and CI system architecture, including pipeline execution models, caching strategies, artifact management, and performance tradeoffs., • Experience building developer-facing infrastructure products such as CI/CD, developer platforms, DevOps tooling, or cloud-based build/test systems is strongly preferred., • Familiarity with regulated cloud environments, public sector requirements, or compliance-driven infrastructure strategy such as FedRAMP or GovCloud is preferred., • 8+ years total experience, including:, • 4+ years in software development, infrastructure engineering, or a related technical role., • 4+ years in product management for cloud infrastructure, developer platforms, DevOps, CI/CD, or enterprise infrastructure products., • Proven track record shipping complex products with measurable adoption and impact., • Experience influencing pricing, packaging, monetization, or cloud economics strategy is a plus, • Bay area preferred but we can hire remote within North America, • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $180,000 and $210,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: . Pay transparency$180,000—$210,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.