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What you’ll do as Implementation Manager: - Conduct Live Cyber Health implementations - these are a core interaction for our Members outside of our family of apps. Implementing a password manager, hardening an iPhone and other security and privacy-focused service appointments via Zoom. The team will train you on the workflows and mastery will be expected. We believe that preparation is the key to success and expect you to prepare for each implementation ensuring a personalized and smooth member experience. Efficient and thorough follow up with the Member, documenting what was completed and any changes to the workflow (i.e. new settings or other changes) is also expected. - Execute Asynchronous Cyber Health Workflows - In addition to 1:1 time with Members, there are ways to increase Members’ Cyber Health in asynchronous ways. Executing our workflows to blur a home on Google Maps, opting out of marketing databases, leveraging our Monitor program to send custom alerts will all be within scope. As our knowledge base grows and threats evolve, we are never static. We will add new workflows and you will be responsible to execute those new workflows. - Care Planning and Presentations - each Member has a personalized Care Plan, a prioritized list of proactive, risk-reducing workflows on which the team will execute. This includes usage of our apps, implementations, asynchronous workflows and more. The art of personalizing each Members’ experience to ensure they are getting targeted risk reduction in a manner they prefer is critical. You wouldn’t inject diabetes medication into a patient without diabetes who was scared of needles. In addition to executing on this Care Plan, every 12 months we prepare presentations to review Cyber Health improvements and what to expect in the year ahead. You will be responsible for executing those Care Plan assets. About you - ‘Cyber Health first’ - you already make decisions with Cyber Health in mind. You think about cyber security, privacy, and digital hygiene as you interact with others and navigate the online world throughout the day. - Startup mentality - Startups are underdogs and being an early employee in a start-up company is hard. Hard work, agility and scrappiness are necessary conditions to achieve the impossible. You are a self-starter and are self-motivated. - Super organized - startups are in constant growth mode, putting out fires left and right. You are detail oriented and can remain organized as a calm in the storm. - Technical support background - You have worked in a technical customer service oriented role where you interacted with your clients as you worked toward issue resolution. Maybe you did that as part of a helpdesk, IT support, or a consumer technology support related position. - Empathy for others - you enjoy resolving technical issues for others and have empathy for people with less technical skills than yourself.
We are looking for an Event Host & Coordinator to manage events that include, movie premieres, birthday parties, panels, film festivals, music performance, comedians and educational programs. The ideal candidate will be responsible for handling all the technical aspects of hosting events and the logistical requirements from inquiry to conclusion. We will provide technical training. If you are comfortable hosting events, detailed oriented and like working in a creative environment. Please apply!
About Us: Captain Fire Protection is a leading fire protection and life safety company serving businesses in New York City and Long Island. Established in 2016, we are committed to delivering best-in-class services through superior customer service and technical expertise. Our team of industry professionals ensures the highest standards of safety and compliance for our clients. Job Description: We are seeking a skilled and experienced Fire Alarm Technician to join our team. The ideal candidate will be responsible for installing, inspecting, maintaining, programming and repairing fire alarm systems of various manufacturers. As a Fire Alarm Technician, you will work closely with our clients to ensure the proper functioning and compliance of their fire alarm systems. Responsibilities: • Install, inspect, test, clean, repair and program fire alarm systems according to industry standards and regulations and manufacturers’ recommendations. • Troubleshoot and diagnose issues with fire alarm systems, including control panels, detectors, horns, strobes, and other components. • Perform routine maintenance tasks, such as cleaning, testing, and replacing batteries and devices. • Coordinate with clients to schedule inspections, maintenance visits, and repairs. • Complete all required paperwork, including work orders, inspection reports, and documentation for compliance with regulatory agencies. • Stay updated on advancements in fire alarm technology and industry standards. Requirements: • Minimum of 3 years of experience as a Fire Alarm Technician or similar role – Preferred • Knowledge of NFPA codes and standards, as well as local building codes and regulations - Preferred. • Experience with various types of fire alarm systems, including addressable and conventional systems - Preferred. • Strong troubleshooting and problem-solving skills. • Excellent communication and customer service skills. • Ability to work independently and as part of a team. • Available for work during holidays, weekends, nights, and evenings. Willingness to respond to on-site emergencies within a four-hour timeframe when necessary. • Valid driver's license and clean driving record. Preferred Qualifications: • Certification from the National Institute for Certification in Engineering Technologies (NICET) or equivalent. • Experience with Honeywell, Simplex, EST, Notifier, or other major fire alarm system manufacturers. • Familiarity with building management systems (BMS) and integration with fire alarm systems. • Holding NYC FDNY issued certificate of fitness (S98 or S97) Benefits: • Excellent benefit package as per the industry standard • Competitive salary commensurate with experience. Salary range: minimum $25, mid $37, maximum $50 per hour • Opportunities for career growth and development within a dynamic and growing company. Captain Fire Protection is an equal opportunity employer and values diversity in the workplace. We encourage individuals of all backgrounds to apply.