Assistant Manager Relive Health
5 days ago
Tempe
Job DescriptionBenefits: • 401(k), • Competitive salary, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Position Overview: The Assistant Manager is a key leadership role that blends front desk coordination with operational and compliance management. This position supports the daily operations of the clinic, ensures regulatory and licensing requirements are met, and delivers an exceptional client experience. The ideal candidate has prior experience in the medical or wellness field, strong organizational skills, and a proactive approach to compliance and team support. Responsibilities Client Experience & Front Desk • Greet clients with warmth and professionalism, ensuring a welcoming experience, • Manage appointment scheduling, client check-ins/outs, and payments, • Respond to client inquiries in person, by phone, and via email, • Maintain a clean and organized reception and treatment area, • Educate clients about services, memberships, and promotions Operations & Administrative Support • Assist in daily clinic operations and ensure smooth workflow across departments, • Help manage staff schedules, coordinate with vendors, and track inventory and orders, • Oversee and maintain all licensing, certifications, and compliance documentation for staff and the clinic, • Support ownership in preparing materials for state inspections and audits (ADHS, OSHA, etc.), • Track staff continuing education and credential renewals, • Assist with onboarding and training new team members, • Prepare reports, update internal systems, and maintain accurate records Marketing & Community Engagement • Support promotional events, influencer/ambassador programs, and community outreach, • Help manage client communications, reviews, and social media inquiries, • Coordinate special projects and events to build local brand awareness Leadership & Team Support • Serve as the point of contact when ownership or management is unavailable, • Provide guidance and support to front desk and clinical team members, • Uphold a positive, professional, and team-oriented culture Qualifications • 2+ years of experience in a medical, wellness, or aesthetic clinic preferred, • Strong knowledge of licensing, credentialing, and compliance procedures, • Excellent organizational and communication skills, • Proficient in scheduling and office software (experience with EMR or med spa systems a plus), • Detail-oriented, reliable, and able to multitask in a fast-paced environment, • Professional appearance and demeanor, • Flexible schedule, • Passion for health, aesthetics, and wellness Compensation & Benefits • Hourly pay: $20$24 (depending on experience), • Employee discounts on wellness and aesthetic services, • Growth opportunities with a rapidly expanding national brand