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Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. CPC Processor I Customer Support to ensure the accurate and timely handling of release of information account issues with internal and external customers while maintaining a high level of professionalism. You will: • Answer and conduct business on the telephone while maintaining excellent Customer Service. This includes: 100%, • Answering release of information related telephone calls and inquiries accurately and timely., • Review, research, resolve and respond to inquiries that are received via telephone, email or written correspondence., • Document all calls, inquiries and resolution in detail in appropriate areas of our software systems., • Follow all department and/or site specific processes and procedures accordingly., • Meet and maintain the department's productivity and quality assurance expectations., • Responsible for following all company policies and procedures as posted or communicated by management., • Maintain confidentiality by keeping all information seen and heard within the boundaries of the role in the strictest confidence., • Maintains a high level of professionalism and good rapport with co-workers and members of management, • Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately., • Performs work in accordance with the training and direction provided and adheres to facility specific procedures, • Attends mandatory employee in-service meetings and/or training sessions, if so directed, • Maintain an acceptable attendance record and reports to work as scheduled., • Fluent in English AND Spanish, • High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.), • Friendly, professional manner of communication. Good customer service skills., • Experience with multi-line phone system is required. Computer proficiency: Knowledge of MS-Office at intermediate/advanced level and one year experience would be beneficial., • Experience in the following fields would be beneficial: Data Entry, Medical Records, Health Care, Insurance Claims Processing and Proof Reading/Editing of Documents, • Ability to stay organized while working quickly. Strong attention to detail is also required., • Passing annual Introductory HIPAA examination. (Testing to be given annually in accordance with employee review.), • Required to take and pass a 90-day ROI Certification course with a score of 85% or higher. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. We're building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is $15.00-18.32. Target comp range is $16 - $18 hr. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description This is a remote position. Remote Bilingual (Spanish/English) Customer Service Representative - Hiring for December 15 and January 05 start dates - Training completion incentives - Weekly incentives offered for meeting call center goals - Technical screenings are being conducted daily from 8am EST through 8pm EST until this class is filled. If testing and minimum qualifications are met during the screening, we are moving forward to background for the 1/5 start date. You will be offered this role if: You pass the systems requirements, equipment requirements, language fluency and a background check, you will be offered this role. We are seeking bilingual (Spanish/English) Customer Service Representatives to support members with their transportation benefits. Representatives assist with ride reservations, confirm eligibility, and answer related questions. Why Join The Team • 100% remote position—work from home anywhere in the U.S., • Flexible schedule - you will choose the shifts you are available!, • Perfect for students and parents who need schedule flexibility Work Schedule: Monday–Saturday, between 8:00 a.m.–6:45 p.m. - You will choose your availability within the operating window. Equipment: As a 1099 Independent Contractor, you must have your own laptop/desktop, monitors, and headset. Training is provided. What You’ll Do • This is a very contractor friendly job with a lot of flexibility. The calls are friendly, and you will help members arrange transportation to and from their medical appointments in English and Spanish. The above is not an all inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. You’re a Great Fit If You Have: • Full fluency in English and Spanish (verbal and written)., • Customer service experience in a call center environment is preferred., • Experience in healthcare or benefits support preferred., • Ability to self-manage and maintain service quality., • Strong computer skills and ability to learn new systems quickly., • Have own devices (laptop, headset, dual monitors), • Have high speed internet, hardwired 50 download and 40 upload, • Must provide valid government ID, pass device diagnostic, language assessment and background screening before beginning work., • Healthcare or insurance experience is a plus (Medicaid, Medicare, or patient coordination). Knowledge, Skills & Abilities You Will Need: • Must be able to navigate multiple computer systems while interacting with customers. Proficient with online chat (Teams) functions for resources and support., • Ability to work independently with a strong sense of focus, task oriented, nonjudgmental, and clear sense of boundaries., • Ability to think critically and make decisions using sound judgment, experience, and existing tools/resources, including applicable rules/regulations. Valid government ID required System Diagnostic and language assessment required: You must be willing to undergo a live scan of your equipment to ensure you have the minimum internet, equipment and Spanish speaking fluency to perform services. Background Screening required: All 1099 contractors are required to undergo a background check before acceptance. Technology Requirements. You MUST have the following to ensure your equipment and devices meet the minimum requirements to accept calls for this contract role. Equipment and internet speed will be tested on a live call. • Windows 11 or newer, • Processor: 6 cores or more, • RAM: 16 GB minimum, • Dual monitors and USB headset, • Wired internet connection with at least 50 Mbps download / 40 Mbps upload *See bottom instructions to test your internet speed proactively and confirm you meet the device and system requirements. If interviewed, you will be asked to confirm on a live call. INTERNET SPEED REQUIREMENTS: DOWNLOAD at least 50 Maps/UPLOAD at least 40 Mbps. • To check you internet speed, visit SPEEDTEST.NET. DEVICE AND SYSTEM REQUIREMENTS: WINDOWS 11 or Higher/16 GB RAM • To check your device specifications, from your laptop or desktop, go to the START menu, Type: "About Your PC" to access the device specifications page. Processing cores of 6 or higher • To access Task Manager, hover over the START menu icon and RIGHT CLICK. When the menu populates, choose Task Manager. (You may also access Task Manager by pushing the CTL, ALT, DELETE keys simultaneously, and choose Task Manager), • Once you are on the Task Manager page, ensure you click on "Performance", then review the bottom the page to find "cores". It must be 6 or higher. Job Type: Contract Benefits: • Flexible schedule, • On-the-job training, • Work from home (If you are unsure, follow the below instructions. Your internet speed will be verified if selected to interview via Speedtest.net. You can prepare by confirming ahead of time - 1. Go to speedtest.net and test your internet speed. 2.Click "Go" Please provide the download and upload speed that displays on your screen after the testing is completed) • Do you CURRENTLY own a laptop or desktop computer that meets the required specifications (Windows 11, 16 GB RAM, 6-core processor)? Those who reply to this question and provide their specific RAM, Windows Edition and how many Cores will be given interview priority. (If you are unsure, follow the below instructions. Your systems will be verified if selected to interview. You can prepare by confirming ahead of time - 1. From the Start Menu of your PC, type "About Your PC" to confirm RAM is at least 16 GB and Windows Edition is at least "Windows 11"., 2. To confirm processing cores, click CTL/ALT/DELETE and choose "Task Manager", then click "Performance". "Cores" are displayed towards the bottom/center of the screen. Cores must be at least "6".) • Are you willing to undergo a criminal background check prior to taking calls?, • You will be asked to provide valid identification prior to completing your background. Are you willing to provide a valid government ID?, • If offered this contract role, are you available for a January 5, 2026 start date? Education: • High school or equivalent (Required) Language: • fluent Spanish AND English (Required) Location: • Remote Requirements Must be able to navigate multiple computer systems while interacting with customers. Proficient with online chat (Teams) functions for resources and support. Must be bilingual English-Spanish • Ability to work independently with a strong sense of focus, task oriented, nonjudgmental, and clear sense of boundaries., • Ability to think critically and make decisions using sound judgment, experience, and existing tools/resources, including applicable rules/regulations. Valid government ID required System Diagnostic and language assessment required: You must be willing to undergo a live scan of your equipment to ensure you have the minimum internet, equipment and Spanish speaking fluency to perform services. Background Screening required: All 1099 contractors are required to undergo a background check before acceptance. Technology Requirements. You MUST have the following to ensure your equipment and devices meet the minimum requirements to accept calls for this contract role. Equipment and internet speed will be tested on a live call. • Windows 11 or newer, • Processor: 6 cores or more, • RAM: 16 GB minimum, • Dual monitors and USB headset, • Wired internet connection with at least 50 Mbps download / 40 Mbps upload *See bottom instructions to test your internet speed proactively and confirm you meet the device and system requirements. If interviewed, you will be asked to confirm on a live call. INTERNET SPEED REQUIREMENTS: DOWNLOAD at least 50 Maps/UPLOAD at least 40 Mbps. • To check you internet speed, visit SPEEDTEST.NET. DEVICE AND SYSTEM REQUIREMENTS: WINDOWS 11 or Higher/16 GB RAM • To check your device specifications, from your laptop or desktop, go to the START menu, Type: "About Your PC" to access the device specifications page. Processing cores of 6 or higher • To access Task Manager, hover over the START menu icon and RIGHT CLICK. When the menu populates, choose Task Manager. (You may also access Task Manager by pushing the CTL, ALT, DELETE keys simultaneously, and choose Task Manager), • Once you are on the Task Manager page, ensure you click on "Performance", then review the bottom of the page to find "cores". It must be 6 or higher. Benefits The flexibility working from home.

Job Description General Job Description The Mortgage Loan Processor (MLP) is responsible for processing all real estate applications originated by the Mortgage Loan Officers in accordance with internal credit union policies, procedures, and guidelines. Applications include conventional purchase money, refinance, cash-out refinance, home equity and home improvement loans. Most loans are retained in the credit union’s portfolio, but others are sold on the secondary market. This is an extensive member service-oriented position with primary responsibilities for the accurate processing, validating information and documentation, and timely closing a mortgage loan file. MLP’s must have the ability to maintain effective communication with the member to ensure coordination and exchange of information for accomplishing the closing of the member’s real estate loan. This position will also include some crossover into closing, funding, post-closing, and administrative job duties. Duties & Responsibilities • Have thorough knowledge of first and second mortgage real estate lending practices, including federal regulatory requirements, state regulations and agency requirements., • Have a thorough understanding of conventional and special mortgage loan programs and knowledge of the necessary documentation for processing and obtaining underwriting approval., • Review Desktop Underwriter verification messages/approval conditions. Verify the accuracy and integrity of all loan data entered into the system including but not limited to names, addresses, government monitoring information, loan information (i.e. loan amount, interest, terms, lock-in expiration dates, etc.), • Communicate with members to provide them with an overview of the process and inform the member of information and documentation necessary to process the loan., • Conduct follow-up on outstanding documentation to ensure receipt to keep file on track for a timely closing., • Order from closing document attorney and/or preparing loan closing documents to prepare for loan closings., • Disclose Closing Disclosures within TRID guidelines, validating information, reconcile loan fees and charges with title companies, attorney’s offices, appraisers, surveyors, etc., and accurately perform funding transactions to disburse funds to Borrowers and/or title companies., • Maintain quality within the department by following operational policies and procedures, reporting needed changes, and compliance with Federal regulations., • Manage relationships with vendors including title companies, mortgage insurance companies, document attorney, and appraisal management companies., • Must register with the National Mortgage Licensing System, • High school graduate with 5 years experience in mortgage lending with at least 2 years as a Mortgage Loan Processor, • Strong verbal and written communication skills, • Strong organizational and planning skills, • Provide friendly, prompt, professional and accurate service and support to all members and associates, • Maintain a dependable record of attendance and timeliness. Ability to work evenings and weekends if needed., • Knowledge of software and hardware necessary to conduct business in a credit union environment, including, but not limited to: multiple line telephones, fax machine, voicemail, Outlook based electronic mail and calendars, E-Fax, Windows, Microsoft Office (Word, Excel, and PowerPoint), • Knowledge and familiarity with Calyx loan origination system strongly preferred The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of the job, the employee is regularly required to stand, sit, use hands, reach with hands and arms, kneel, crouch, and talk and hear., • Ability to move and/or lift 10 pounds., • The vision requirements include close vision and ability to adjust focus., • The mental demands include detailed work, reasoning, math, language, written and verbal communications, multiple concurrent tasks.

Job Description Role: The Disclosure and Lock Desk Specialist serves as a disclosure and lock ambassador to MLO and processors through being able to deliver Loan Estimates and comply with Regulation Z in a timely manner this role call efforts, must have a strong desire to achieve top results, be self-motivated and dependable. Act as a trusted advisor by offering credit union products that will add value to the member's overall financial experience. Essential Functions & Responsibilities: • Conduct a high volume of contact with the Mortgage Loan Processor and the Mortgage Loan Officer. Assist in making sure that we are able to get the member through the initial process as quickly and efficient as possible., • Assist members with loan preliminary disclosure process and the orders of the title, survey, and appraisal. Follow up throughout the entire process to answer product and services questions., • Maintain activity records and reports to immediate supervisor on a weekly basis., • Lock the loans with First Service Credit Union or Investor in a timely manner so that COC disclosures can be sent in timely manner., • Maintain usage proficiency on all member-related third-party systems and software including the maintenance of member records. These systems include but are not limited to member check ordering, Debit card ordering and maintenance, account and identity verification, etc. Possess complete and accurate knowledge of all credit union products, services, policies and procedures. Knowledgeable and proficient in placing orders for loans for the different products. Also, have proficiency in identification of items needed to meet regulatory requirements on all loans. Knowledgeable and proficient in the loan application workflow, loan products, rates and terms, and good understanding of our underwriting guidelines. Also, have proficiency in reviewing credit reports, loan applications, real estate contract for accuracy. Accurately and efficiently complete all preliminary disclosures related to the mortgage loan within the three-day requirement. Must be available to assist the Mortgage Loan Officer’s or Mortgage Processor’s for back-up as requested by management. Refer and cross-sell credit union products and services to meet member needs and individual goals. Able to lock loans in a timely manner when requested. Must also be able to follow guidelines to make sure, that the correct rates are being given. Knowledge and Skills: Experience: More than three years of similar or related experience. Education: High School diploma or equivalent required Must be knowledgeable of Regulation Z and CFPB regulations and requirements. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Other Skills: • NMLS required, • Ability to be a self-starter and ability to manage their time effectively., • The ability to effectively communicate with all levels of the organization and to outside parties., • Analytical ability to quickly assess member's financial needs and offer solutions with excellent product and service sales skills., • Must have a proactive attitude toward members, supervisors, co-workers and the credit union., • Must be proficient in Microsoft Office products, including but not limited to Word, Excel, email and Outlook., • Willingness to attend training seminars and meetings outside normal working hours., • Proficient in Ellie Mae Encompass. Physical Requirements: While performing the duties of the job, the employee is regularly required to: -Position self to move about the work area. -Reach, grab, sort. -Communicate in person and via telephone with others. -Identify and recognize small font communication. -Ability to transport a minimum of 10 pounds.

Job DescriptionCompany Description At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity. As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined. And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way. But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins. Why Longbridge? At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team: • Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do., • A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.” Job Description The Reverse Processor responsibilities include under general supervision verification of data integrity in our loan origination software. File gathering and submission to underwriting. Clear loan conditions for final approval to submit to closing. Primary Job Duties: • Process applications for submission to underwriting, • Work with loan officers, borrowers, underwriters, closers, AMC’s and title companies, • Scanning and uploading file documentation into LOS, • Clear loan conditions with applicants and communicating with loan officers, • Analyze Credit, income, tax returns and asset documents, • Other duties and/or mortgage or company related tasks as assigned by management, • Ensure confidentiality of client files, • The employee shall work well under pressure, meet multiple and sometimes competing deadlines and shall, at all times, demonstrate professional behavior with colleagues and supervisors, • Must be able to work independently and as part of a teamQualifications Required Experience: • 1-2 years’ experience in reverse mortgage processing required, • Strong time management and prioritization skills and ability to meet deadlines, • Must be able to read, analyze, and interpret procedures, manuals, policies, and regulations., • Above average oral and written communication skills., • Above average customer service, and analytical skills., • Intermediate working knowledge of PC applications (Word, Excel, MS Outlook) Additional Information • Working in a growing and dynamic industry, • Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts, • 401(k) with company match, • Paid time off, • This is a non-exempt role, • Target base salary range is 60K- 70K, which is based on various factors including skills and work experience., • In addition to base salary, this role is eligible for a competitive additional compensation program via monthly production bonus that is based on individual performance., • LBF is an EEO/AA/Vet/Disabled Employer, • Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial. Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.