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Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr. Injury Adjuster- UM, you will be responsible to adjust attorney-involved, moderately complex UM/UIM claims or moderately complex to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Adjusts attorney-involved soft tissue and moderately complex claims with injuries (e.g., torn meniscus, broken bones, disc herniations) and UM/UIM claims, as well as some auto physical damage associated with those claims. * Identifies, confirms, and makes coverage decisions on soft tissue and moderately complex bodily injury claims. * Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. * Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. * Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. * Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution. * Delivers a best-in-class member service experience by setting appropriate expectations and proactive communication. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 2 years of auto claims adjusting experience. * 1 year of injury adjusting experience with attorney represented claims, * Proficient knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. * Proficient negotiation, investigation, communication, and conflict resolution skills. * Demonstrated time-management and decision-making skills. * Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. * Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. * Ability to exercise sound financial judgment and discretion in handling insurance claims. * Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: * 4 or more years auto liability/casualty adjusting experience. * 1 year or more experience in Uninsured motorist (UM) claims * Ongoing professional development with a focus on Insurance * Bachelors degree or higher Compensation range: The salary range for this position is: $63,590 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: * Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. * Asks questions to discover key information and life events and understand need or problem. Documents relevant information. * Recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales * techniques and persuasion skills and implements recommendation(s). * Educates the member on how regulatory changes will impact a product. * Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. * May provide limited member servicing support. * Ensures adherence to company and regulatory practices. * Supports enterprise business goals through the achievement of individual referral and product acquisition goals. * Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. * Employees in Health Solutions work with brokered products and act as an agent for the member. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: * Hours of operation * January – September /Monday – Friday / 7:30am – 6:00pm (Central) * October – December/ Monday – Friday with some weekends / 7:30 – 8:00 PM (Central) * Your 8-hour shift will fall within these hours. We are currently looking for closing shift * This role is required to be in office, with potential hybrid opportunity after 6 months. * This is for a June 8, 2026 start date What you have: * High School Diploma or General Equivalency Diploma required. * Required maintenance of Life and Health license. * Required annual completion of AHIP and Broker/Carrier appointments. * 1 or more years customer service/sales experience. * Experience delivering frequent written and oral communication. * Experience acquiring and applying new concepts and information. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required. What sets you apart: * Current Life and Health License * Experience working with Medicare Advantage and Medicare Supplement Plans * 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) * Experience working with Final Expense Policies * Life Insurance Sales experience * Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are hiring an Auto Non-Injury Core and an Auto Non-Injury Express - Manager, Claims Operations. As a dedicated Manager, Claims Operations, for Auto Non-Injury, Core or Express, you will manage and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate, and negotiate the claim. You will develop engaged employees through regular coaching and feedback to deliver business results. You will execute process improvements, provide feedback on the process, and lead organizational process changes. You will drive execution of operational risk management, regulatory compliance training, policies, and procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Colorado Springs, CO Office. Relocation assistance is not available for this position. What you’ll do: * Inspect and review quality of claim files and provide feedback to employees as appropriate. * Be responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. * Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners * Create conditions for success removes obstacles, leads and champions change. * Achieve optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. * Be responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. * Handle escalations and make appropriate decisions based on the policy. * Facilitate and guide employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. * Hire, develop, and coach claims employees for results delivery. * Consistently coach employees on claims handling and identify opportunities to improve overall process and engagement. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. * 2 years of direct team lead, supervisory or management experience. * Experience using and interpreting data to make decisions. * Demonstrated leadership, initiative, customer service and/or claims handling skills. * Acquisition and maintenance of applicable insurance adjuster license within 6 months’ time in role. What sets you apart: * Current experience as a Claims Manager or Supervisor. * 2+ years handling Complex Non-Injury Auto coverage and liability decisioning. * 2+ years physical damage and/or auto injury claims experience. * Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: * Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. * Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. * Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. * Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. * Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. * Maintains accurate, thorough, and current claim file documentation throughout the claims process. * Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates * Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims * Knowledge of estimating losses using Xactimate or similar tools and platforms. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. * Ability to prioritize and multi-task, including navigating through multiple business applications. * May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: * 1+ years relevant property adjusting claims of moderate complexity * Experience desk adjusting residential property claims to include water, roof, and personal property * File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) * Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) * Currently hold an active P&C Adjuster license * Experience working directly for a standard insurance carrier * Experience in a all center environment * US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: * May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. * May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. * May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. * May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Auto Adjuster you will proactively handle the complete end to end claims process. Taking statements, policy and coverages, determination of liability and complete services needed. Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and compassion. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in the Colorado Springs, CO location. Relocation assistance is not available for this position. What you'll do: * Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims. * Negotiates liability for comparative negligence (claimant or adverse carrier). * Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. * Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements). * Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. * Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions * Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. * Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. * Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. * Applies intermediate knowledge of Auto Physical Damage to adjust claims. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 1 year of customer service experience. * Progressive experience handling low complexity auto non injury liability claims. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. * Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. * Successful completion of a job-related assessment may be required. What sets you apart: * One or more years of auto liability claims experience managing claims from initial contact through resolution * Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills * At least two years of customer service experience, demonstrating strong communication and problem-solving skills * Proven experience with comparative negligence and shared liability determinations * Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions * Proficiency with Guidewire or similar claims management systems * Bachelor’s degree or industry designation (e.g., AIC, CPCU) * Military experience through service or as a military spouse Compensation range: The salary range for this position is: $52,960.00 - $89,370.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a credentialed actuary to join our Property Loss Reserving and Reserving Development team. This Actuary will leverage advanced knowledge of Loss Reserving techniques and Claims Analytics insights to explain drivers of loss trends. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. What you'll do: • Applies advanced actuarial knowledge to complete broad and complex projects (e.g., evaluates and selects methodology to price new discount/endorsement for countrywide rollout; develops alternative methodologies to comply with complex regulatory requirements; selects metrics and designs processes to monitor model performance; translates business problems into technical requirements and performs required analysis to develop solutions; independently runs catastrophe models and interprets and communicates results to support critical business activities, while enhancing the control environment as needed., • Utilizes advanced actuarial, mathematical, or statistical techniques to augment actuarial work product., • Leads special actuarial projects, such as the development of new methodologies or reporting tools., • Trains new team members on the theory and mechanics of relevant actuarial methodologies., • Applies deep understanding of products supported, stakeholders’ needs, and industry trends to solve unstructured business problems., • Identifies and anticipates compliance gaps and process improvements; recommends and develops solutions to mitigate risk., • Represents Actuary in cross-functional efforts., • Develops written communication and presentations that effectively convey data-driven solutions to broad audiences, including cross-functional executive leadership., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 4 years of Actuarial or analytical business experience., • Associate of the Casualty Actuarial Society (ACAS) Credential., • Demonstrated advanced skills with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making., • Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems., • Demonstrated experience communicating complex solutions and analysis to both technical and nontechnical audiences, including executive leadership. What sets you apart: • Experience performing Loss Reserve analysis and working in Loss Reserving software (i.e. ResQ, Arius etc.)., • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $127,310 - $229,160. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Injury Examiner you will be responsible to adjust complex auto and homeowner bodily injury claims, UM/UIM, and small business claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: Tampa, FL, San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, or Chesapeake, VA. Relocation assistance is not available for this position. What you'll do: • Adjusts complex auto bodily injury claims with significant injuries (e.g. traumatic brain injury, disfigurement, fatality) and UM/UIM, and small business claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on complex claims., • Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes., • Prioritizes and manages assigned claims workload to keep members and other involved parties informed and provides timely claims status updates., • Collaborates and supports team members to resolve issues and identifies appropriate matters for escalation., • Partners and/or directs vendors and internal business partners to facilitate timely claims resolution., • Serves as a resource for team members on complex claims., • Delivers a best-in-class member service experience by setting appropriate expectations and providing proactive communication., • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or General Equivalency Diploma., • 4 years auto claims and injury adjusting experience., • Advanced knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations., • Advanced negotiation, investigation, communication, and conflict resolution skills., • Demonstrated strong time-management and decision-making skills., • Proven investigatory, prioritizing, multi-tasking, and problem-solving skills., • Advanced knowledge of human anatomy and medical terminology associated with bodily injury claims., • Ability to exercise sound financial judgment and discretion in handling insurance claims., • Advanced knowledge of coverage evaluation, loss assessment, and loss reserving., • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: • 2 or more years of high-value catastrophic injury experience (e.g. traumatic brain injury, disfigurement, fatality) to include UM/UIM coverage, • College Degree (Bachelor’s or higher), • Insurance Designation, • US military experience through military service or a military spouse/domestic partner [optional] Compensation range: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role in the Colorado Springs area. Candidates who are willing and able to work in this area are encouraged to apply. What you'll do: * Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. * Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. * Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. * Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. * Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. * Maintains accurate, thorough, and current claim file documentation throughout the claims process. * Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. * Adjusts complex claims with attorney involvement. * Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. * May require travel to resolve claims, attend training, and conduct in-person inspections. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. * Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. * Proficient knowledge of residential construction. * Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. * Proficient negotiation, investigation, communication, and conflict resolution skills. * Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. * Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. * Successful completion of a job-related assessment may be required. What sets you apart: * Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability. * Residential property field adjusting experience with dwelling, structure and additional living expenses. * Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions) * Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis * Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing * Active Property & Casualty adjuster license * Currently reside in the Colorado Springs area, enabling quicker response times for local claims and a better understanding of regional risks * US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: * May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. * May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. * May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. * May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $72,080 - $129,740. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: * Inspect and review quality of claim files and provide feedback to employees as appropriate. * Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. * Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners * Build conditions for success removes obstacles, leads and champions change. * Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. * Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. * Handle escalations and make appropriate decisions based on the policy. * Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. * Hire, develop, and coach claims employees for results delivery. * Consistently coach employees on claims handling and find opportunities to improve overall process and engagement * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. * 2 years of direct team lead, supervisory or management experience. * Experience using and interpreting data to make decisions. * Demonstrated leadership, initiative, customer service and/or claims handling skills. * Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: • Current experience as a Claims Manager or Supervisor., • 2+ years handling complex non-Injury auto coverage and liability decisioning., • 2+ years physical damage and/or auto injury claims experience., • 2+ years of experience handling total loss claims., • Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals., • US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450- $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: * Inspect and review quality of claim files and provide feedback to employees as appropriate. * Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. * Proactively find opportunities to improve operational efficiency, member experiences and processes providing feedback to internal partners * Build conditions for success removes obstacles, leads and champions change. * Achieve optimal efficiency through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. * Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. * Handle critical issues and make appropriate decisions based on the policy. * Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. * Hire, develop, and coach claims employees for results delivery. * Consistently coach employees on claims handling and find opportunities to improve overall process and engagement * Ensure risks associated with business activities are efficiently identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures What you have: * Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. * 2 years of direct team lead, supervisory or management experience. * Experience using and interpreting data to make decisions. * Demonstrated leadership, initiative, customer service and/or claims handling skills. * Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: * Existing manager or previous experience as a manager in property claims * 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims * Field property claims experience * Knowledge of property claims contracts and interpretation of case law * Residential construction experience * Experience with Xactimate, XactAnalysis and XactContents * Experience handling catastrophe claims * CPCU or other insurance industry designation * Ability to work weekends and overtime if needed * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $106,650-$191,970. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This posting is for multiple P&C Actuarial Analyst positions on the pricing, indications, and forecasting teams. These roles require experienced analysts to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks. What you'll do: * Independently applies actuarial methodologies to complete structured projects (e.g.) * Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). * Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques. * Proactively resolves technical issues and identifies appropriate issues for escalation. * Assists others with troubleshooting issues. * Creates instructions and training materials for actuarial tools and processes. * Mentors new team members. * Apply business acumen to provide actionable insights that help solve business problems. * Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 2 years of actuarial or analytical business experience. * 3 Casualty Actuarial Society (CAS) exams. * Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. * Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems. What sets you apart: * Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). * Demonstrated experience with basic actuarial pricing methodologies. * Demonstrated experience aggregating and analyzing data to solve problems. * Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. * P&C Personal Lines pricing experience. * Familiarity and experience with industry pricing software such as Earnix. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Life Actuary to join the Life Company’s Asset Liability Management Team. This role coordinates, prepares, and performs actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is not available for this position. What you'll do: * Performs complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. * Reviews laws and regulations to ensure all processes are compliant; and provides recommendations for improvements and monitors industry communications regarding potential changes to existing laws and regulations. * Runs models, generates reports, and presents recommendations and detailed analysis of all model runs to Actuarial Leadership. * May make recommendations for model adjustments and improvements, when appropriate. * Shares knowledge with team members and serves as a resource to team on escalated issues and navigates obstacles to deliver work product. * Leads or participates as a key resource on moderately complex projects through concept, planning, execution, and implementation phases with minimal guidance, involving cross functional actuarial areas. * Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders. * Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership. * Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals. * Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends. * Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products. * Advises management on issues and serves as a primary resource for their individual team members on escalated issues. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 8 years of experience without bachelor’s degree) * Do you have one of the following: * 4 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (Bachelor’s degree + 4 years of experience + FSA) * OR 8 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. (Bachelor’s Degree + 8 years of experience + ASA) * OR 8 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (FSA) * OR 12 years relevant actuarial or analytical experience and attainment of Associate within the Society of Actuaries (ASA) * Experience performing complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. * Demonstrated experience communicating complex actuarial analysis and recommendations to technical and non-technical audiences. What sets you apart: * US military experience through military service or a military spouse/domestic partner * FSA (Fellow of the Society of Actuaries) designation * Experience using Moody’s AXIS software * 2 or more years of experience with asset liability management or cash flow testing * Prior Actuarial experience with Life Insurance and Annuity Products * Fixed Indexed Annuity (FIA) Experience Compensation range: The salary range for this position is: $127,310 - $236,250 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Quality Assurance Advisor- Mid Level (Auto Claims) you will be responsible for developing, implementing, and maintaining quality assurance/control programs which ensure policies, processes, and procedures are executed consistently, align with internal objectives, and comply with external regulations. Executes and delivers results of quality assurance assessments, studies, and initiatives to stakeholders and recommends best course of action for success. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: • Develops and delivers quality programs and activities that support compliance, emerging business efforts, and strategic objectives across the line of business (LOB)/function., • Supports quality management systems and programs, ensuring alignment with line of business (LOB)/function goals and regulatory standards., • Serves as a trusted advisor within and across teams, resolving moderately complex issues and influencing decisions through data-driven insights., • Conducts analysis using technology and data tools to identify trends, root causes, and strategic opportunities., • Maintains performance measurement frameworks, incorporating leading and lagging indicators., • Makes informed risk decisions, balancing data, business context, and long-term strategy., • Develops and delivers materials and activities that support quality standards, compliance, and business strategies to include delivering insights and recommendations with clarity and impact, adapting messaging to diverse audiences through effective storytelling and data visualization., • Continuously develops and maintains knowledge of industry products, regulations, services, and processes to support fulfillment of business objectives., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Serves as the main point of contact for the First Party Injury and Examiner teams, providing assistance with quality form updates, answering questions, and addressing calibration needs. What you have: • Bachelor’s degree; OR 4 years of related experience, in addition to the minimum years of experience required, may be substituted in lieu of degree., • 4 years progressive operations or process experience in the financial services, insurance, or relevant industry., • Quality assurance/control, or quality improvement experience identifying problems/trends and developing and recommending solutions for business issues., • Demonstrated critical thinking experience influencing through subject matter expertise., • Intermediate knowledge of quality assurance analytical methods and tools with demonstrated experience analyzing large, complex, data sets to formulate solutions for business issues., • Demonstrated communication skills with experience developing and delivering presentations for stakeholders. What sets you apart: • 4+ years Auto Claims Adjusting experience to include 1or more years as a Senior Auto Adjuster level or above., • Prior first party injury (PIP/MP) handling experience., • Experience in analyzing data, problem identification, and resolution., • High level of strength in written and verbal communication skills with senior management, third-party affiliates, and other stakeholders., • Able to work in one of our regional office locations mentioned at the top of the job description., • US military experience through military service or a military spouse/domestic partner [optional] Compensation range: The salary range for this position is: $69,920 - $133,620. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: * Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. * Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. * Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. * Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. * Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. * Maintains accurate, thorough, and current claim file documentation throughout the claims process. * Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. * Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. * Serves as an informal resource for team members. * Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. * Developing knowledge of residential construction. * Working knowledge of estimating losses using Xactimate or similar tools and platforms. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. * Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. * May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: * Experience handling water loss claims including water mitigation, water loss estimating and reconciliation * Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX) * Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.) * Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement) * Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) * Proficiency in Xactimate (Level 1 and/or Level 2 certification) * Experience in a call center environment * Currently hold an active Adjuster License * Bachelor’s degree * US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: * May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. * May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. * May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. * May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590 - $114,450 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We have multiple exciting opportunities available on our Pricing, Indications, and Reserving teams. As a dedicated Actuarial Analyst I, you will be a near-credentialed analyst responsible for independently applying complex technical and actuarial methodologies as well as requiring expert knowledge in one actuarial practice area (pricing, reserving, modeling, catastrophe risk, claims analytics, product management, etc.) to complete unstructured projects. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: • Independently apply complex technical and actuarial methodologies, as well as proficient actuarial knowledge, to complete unstructured projects, • Select and ensure quality of data used to perform trend analysis supports rate level indications; translate business problem into technical requirements; run catastrophe models and interpret and communicate results to support business activities while executing and enhancing a strong control environment with guidance from an experienced catastrophe modeler., • Utilize actuarial, mathematical, or statistical techniques to augment actuarial work product., • Create and deliver training to teammates on mechanics of actuarial tools and processes., • Apply understanding of products supported, stakeholders’ needs, and industry trends to solve unstructured business problems., • Identify compliance gaps and process improvements and recommends develops solutions., • Lead unit initiatives and participate in cross-functional efforts as a technical subject matter expert., • Effectively communicate insights and solutions to all audiences, including executive leadership., • Synthesize complex and conflicting information into a clear and influential value proposition., • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 4 years of Actuarial or analytical business experience., • No more than 2 Casualty Actuarial Society (CAS) exams away from Associate of the Casualty Actuarial Society (ACAS) Credential and All Validation of Education Experience (VEEs) completed., • Demonstrated competency with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making., • Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems., • Experience communicating complex solutions and analysis to both technical and nontechnical audiences. What sets you apart: • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. Within defined guidelines and framework, responsible to adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 3 months in office. This position will be based in our Colorado Springs, CO Campus locations only. Relocation assistance is not available for this position. What you'll do: * Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims. * Negotiates liability for comparative negligence (claimant or adverse carrier). * Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. * Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability. * Analyzes information obtained to establish compliance for regulatory requirements and settlement value. * Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges. * Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. * Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions. * Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. * Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. * Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. * May serve as an informal resource for team members. * Applies proficient knowledge of Auto Physical Damage to adjust claims. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 2 years of customer service experience. * 1 year of experience handling low to moderately complex auto non injury liability claims. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. * Experience determining auto liability coverage. * Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. * Ability to organize, analyze, and effectively determine risk and appropriate response. * Successful completion of a job-related assessment may be required. What sets you apart: * Bachelor's degree * Active Adjuster's License * 1-2 years recent multi-vehicle claims liability to include comparative negligence * Guidewire Claims Center experience * Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage * Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits * Arbitration/Subrogation knowledge * US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $56,240.00 - 94,910.00 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: * Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. * Asks questions to discover key information and life events and understand need or problem. Documents relevant information. * Recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales * techniques and persuasion skills and implements recommendation(s). * Educates the member on how regulatory changes will impact a product. * Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. * May provide limited member servicing support. * Ensures adherence to company and regulatory practices. * Supports enterprise business goals through the achievement of individual referral and product acquisition goals. * Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. * Employees in Health Solutions work with brokered products and act as an agent for the member. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: * Hours of operation * January – September /Monday – Friday / 7:30am – 6:00pm (Central) * October – December/ Monday – Friday with some weekends / 7:30 – 8:00 PM (Central) * Your 8-hour shift will fall within these hours. We are currently looking for closing shift * This role is required to be in office, with potential hybrid opportunity after 6 months. * This is for a June 8, 2026 start date What you have: * High School Diploma or General Equivalency Diploma required. * Required maintenance of Life and Health license. * Required annual completion of AHIP and Broker/Carrier appointments. * 2 or more years customer service/sales experience. * Experience delivering frequent written and oral communication. * Experience acquiring and applying new concepts and information. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required. What sets you apart: * Current Life and Health License * 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans * 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) * 3 or more years of experience working with Final Expense Policies * Life Insurance Sales experience * Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking dedicated Actuarial Analyst III's to join our Property and Casualty (P&C) Go-To-Market Pricing and Reserving Actuary team. These individuals will possess strong foundational analytical skills, a curious mindset, and a keen ability to think critically and solve complex problems, enabling them to independently manage and deliver on assigned projects. There are two seats currently available with this posting. This role is an entry level analyst position responsible for applying actuarial methodologies under direct supervision on structured projects. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: • Under direct supervision, applies basic understanding of actuarial concepts to make informed assumptions and apply actuarial methodologies on structured projects (e.g., Uses pre-defined metrics to test pricing assumptions and propose rate changes that improve rate adequacy and/or segmentation in a state; manipulates large datasets to produce actionable insights)., • Troubleshoots and identifies solutions for routine technical issues., • Identifies opportunities to apply new tools and improve processes., • Applies understanding of products supported and functional area's needs to perform analyses and provide actionable insights that help solve business problems., • Effectively communicates insights and solutions to peers and immediate leaders., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor's degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • Up to 2 years of Actuarial or analytical business experience., • 1 Casualty Actuarial Society (CAS) exam., • Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.)., • Experience aggregating and analyzing data to solve problems. What sets you apart: • Demonstrable problem-solving, critical thinking, and analytical skills., • Familiarity with data analytics tools (Ideally Python and/or SQL)., • Actuarial and/or data analytics related experience and/or internship., • Multiple passed Actuarial exams., • Knowledge of Property and Casualty (P&C) insurance products., • US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $63,590.00 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

$5,000 Sign on Bonus Beautiful, Newer Practice in Colorado Springs! Lodge Dental Care is looking for a part time Dental Hygienist to complete our new team! 2 Days a week - Open with which days. Offering a great benefits package, over 200 hours of paid CE, the newest in technology and competitive hourly rate! Daily bonus opportunites as well as, signing bonus! Located at 13590 Roller Coaster Rd Colorado Springs, CO 80921 As a Dental Hygienist, you’ll be recognized as an elite clinical provider and patient advocate. You’ll be an integral member of the patient care team, giving your patients the time and care they need, deserve and desire. With best-in-class support through our robust Hygiene mentor program and unparalleled educational offerings to enhance your clinical skills – you’ll be 100% supported as you provide exceptional lifetime care to your patients! What You’ll Gain • Competitive benefits including health insurance and retirement savings plans, six paid holidays and PTO (paid time off), • Continuing education to provide you opportunity to develop your full potential and enhance your clinical skills to provide education and care to your patients., • Access to an expansive network of mentors with 1:1 hygiene mentorship support and networking opportunities available at your fingertips., • Unparalleled business support and the highest quality supplies and labs to deliver exceptional patient care., • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential Minimum Qualifications • Current dental hygienist license in CO and an Associate’s or Bachelor’s degree in dental hygiene (where required), • Excellent working knowledge of dentistry, dental hygiene procedures, dental patient screening and medical history documentation, • CPR Certification Preferred Experience • Open with years of clinical experience, • Experience using Velscope, Diagnodent, digital scanner, digital x-rays and electronic medical record systems, • Desire to continue learning and grow clinical skills to meet needs of patients and provide preventative care and overall maintenance of patients’ dental health, • Clinical needs as required by office Physical Requirements • Ability to perform essential duties as deemed necessary by the Office/ Doctor/ Heartland Dental with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position, • Prolonged periods sitting and standing, • Must be able to lift and carry up to 45 pounds at times, • Availability to attend virtual training sessions (or in-person) periodically throughout the year, • As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,900+ dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week . This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA . Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: * Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. * Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. * Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. * Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. * Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. * Maintains accurate, thorough, and current claim file documentation throughout the claims process. * Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates * Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims * Knowledge of estimating losses using Xactimate or similar tools and platforms. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. * Ability to prioritize and multi-task, including navigating through multiple business applications. * May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: * 1+ years relevant property adjusting claims of moderate complexity * Experience desk adjusting residential property claims to include water, roof, and personal property * File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) * Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) * Currently hold an active P&C Adjuster license * Experience working directly for a standard insurance carrier * Experience in a all center environment * US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: * May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. * May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. * May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. * May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Life Actuary to join the Life Company's Asset Liability Management Team. This role coordinates, prepares, and performs actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is not available for this position. What you'll do: * Performs complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. * Reviews laws and regulations to ensure all processes are compliant; and provides recommendations for improvements and monitors industry communications regarding potential changes to existing laws and regulations. * Runs models, generates reports, and presents recommendations and detailed analysis of all model runs to Actuarial Leadership. * May make recommendations for model adjustments and improvements, when appropriate. * Shares knowledge with team members and serves as a resource to team on escalated issues and navigates obstacles to deliver work product. * Leads or participates as a key resource on moderately complex projects through concept, planning, execution, and implementation phases with minimal guidance, involving cross functional actuarial areas. * Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders. * Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership. * Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals. * Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends. * Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products. * Advises management on issues and serves as a primary resource for their individual team members on escalated issues. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 8 years of experience without bachelor's degree) * Do you have one of the following: * 4 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (Bachelor's degree + 4 years of experience + FSA) * OR 8 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. (Bachelor's Degree + 8 years of experience + ASA) * OR 8 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (FSA) * OR 12 years relevant actuarial or analytical experience and attainment of Associate within the Society of Actuaries (ASA) * Experience performing complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. * Demonstrated experience communicating complex actuarial analysis and recommendations to technical and non-technical audiences. What sets you apart: * US military experience through military service or a military spouse/domestic partner * FSA (Fellow of the Society of Actuaries) designation * Experience using Moody's AXIS software * 2 or more years of experience with asset liability management or cash flow testing * Prior Actuarial experience with Life Insurance and Annuity Products * Fixed Indexed Annuity (FIA) Experience Compensation range: The salary range for this position is: $127,310 - $236,250 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus . Relocation assistance is not available for this position. What you'll do: * Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. * Asks questions to discover key information and life events and understand need or problem. Documents relevant information. * Recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales * techniques and persuasion skills and implements recommendation(s). * Educates the member on how regulatory changes will impact a product. * Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. * May provide limited member servicing support. * Ensures adherence to company and regulatory practices. * Supports enterprise business goals through the achievement of individual referral and product acquisition goals. * Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. * Employees in Health Solutions work with brokered products and act as an agent for the member. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: * Hours of operation * January - September /Monday - Friday / 7:30am - 6:00pm (Central) * October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) * Your 8-hour shift will fall within these hours. We are currently looking for closing shift * This role is required to be in office, with potential hybrid opportunity after 6 months. * This is for a June 8, 2026 start date What you have: * High School Diploma or General Equivalency Diploma required. * Required maintenance of Life and Health license. * Required annual completion of AHIP and Broker/Carrier appointments. * 2 or more years customer service/sales experience. * Experience delivering frequent written and oral communication. * Experience acquiring and applying new concepts and information. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required. What sets you apart: * Current Life and Health License * 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans * 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) * 3 or more years of experience working with Final Expense Policies * Life Insurance Sales experience * Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Injury Examiner you will be responsible to adjust complex auto and homeowner bodily injury claims, UM/UIM, and small business claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week . This position can be based in one of the following locations: Tampa, FL, San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, or Chesapeake, VA. Relocation assistance is not available for this position. What you'll do: * Adjusts complex auto bodily injury claims with significant injuries (e.g. traumatic brain injury, disfigurement, fatality) and UM/UIM, and small business claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on complex claims. * Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. * Prioritizes and manages assigned claims workload to keep members and other involved parties informed and provides timely claims status updates. * Collaborates and supports team members to resolve issues and identifies appropriate matters for escalation. * Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. * Serves as a resource for team members on complex claims. * Delivers a best-in-class member service experience by setting appropriate expectations and providing proactive communication. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 4 years auto claims and injury adjusting experience. * Advanced knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. * Advanced negotiation, investigation, communication, and conflict resolution skills. * Demonstrated strong time-management and decision-making skills. * Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. * Advanced knowledge of human anatomy and medical terminology associated with bodily injury claims. * Ability to exercise sound financial judgment and discretion in handling insurance claims. * Advanced knowledge of coverage evaluation, loss assessment, and loss reserving. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: * 2 or more years of high-value catastrophic injury experience (e.g. traumatic brain injury, disfigurement, fatality) to include UM/UIM coverage * College Degree (Bachelor's or higher) * Insurance Designation * US military experience through military service or a military spouse/domestic partner [optional] Compensation range: The salary range for this position is: $85,040 - $162,550 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are hiring an Auto Non-Injury Core and an Auto Non-Injury Express - Manager, Claims Operations. As a dedicated Manager, Claims Operations, for Auto Non-Injury, Core or Express, you will manage and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate, and negotiate the claim. You will develop engaged employees through regular coaching and feedback to deliver business results. You will execute process improvements, provide feedback on the process, and lead organizational process changes. You will drive execution of operational risk management, regulatory compliance training, policies, and procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Colorado Springs, CO Office. Relocation assistance is not available for this position. What you'll do: * Inspect and review quality of claim files and provide feedback to employees as appropriate. * Be responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. * Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners * Create conditions for success removes obstacles, leads and champions change. * Achieve optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. * Be responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. * Handle escalations and make appropriate decisions based on the policy. * Facilitate and guide employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. * Hire, develop, and coach claims employees for results delivery. * Consistently coach employees on claims handling and identify opportunities to improve overall process and engagement. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. * 2 years of direct team lead, supervisory or management experience. * Experience using and interpreting data to make decisions. * Demonstrated leadership, initiative, customer service and/or claims handling skills. * Acquisition and maintenance of applicable insurance adjuster license within 6 months' time in role. What sets you apart: * Current experience as a Claims Manager or Supervisor. * 2+ years handling Complex Non-Injury Auto coverage and liability decisioning. * 2+ years physical damage and/or auto injury claims experience. * Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Auto Adjuster you will proactively handle the complete end to end claims process. Taking statements, policy and coverages, determination of liability and complete services needed. Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and compassion. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in the Colorado Springs, CO location. Relocation assistance is not available for this position. What you'll do: * Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims. * Negotiates liability for comparative negligence (claimant or adverse carrier). * Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. * Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements). * Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. * Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions * Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. * Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. * Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. * Applies intermediate knowledge of Auto Physical Damage to adjust claims. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 1 year of customer service experience. * Progressive experience handling low complexity auto non injury liability claims. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. * Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. * Successful completion of a job-related assessment may be required. What sets you apart: * One or more years of auto liability claims experience managing claims from initial contact through resolution * Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills * At least two years of customer service experience, demonstrating strong communication and problem-solving skills * Proven experience with comparative negligence and shared liability determinations * Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions * Proficiency with Guidewire or similar claims management systems * Bachelor's degree or industry designation (e.g., AIC, CPCU) * Military experience through service or as a military spouse Compensation range: The salary range for this position is: $52,960.00 - $89,370.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Actuary, you will lead the future of state‑level pricing strategy. Working in our newly formed Go-to-Market Pricing unit, you will work with a team of actuaries and analysts to design, tailor, and advance pricing and product strategies across diverse state markets. This role blends technical depth with strategic influence, partnering closely with state product leaders, navigating regulatory and environmental complexity, and driving innovative actuarial solutions that enhance member impact and competitiveness. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. What you'll do: * Applies advanced actuarial knowledge to complete broad and complex projects (e.g., evaluates and selects methodology to price new discount/endorsement for countrywide rollout; develops alternative methodologies to comply with complex regulatory requirements; selects metrics and designs processes to monitor model performance; translates business problems into technical requirements and performs required analysis to develop solutions; independently runs catastrophe models and interprets and communicates results to support critical business activities, while enhancing the control environment as needed. * Utilizes advanced actuarial, mathematical, or statistical techniques to augment actuarial work product. * Leads special actuarial projects, such as the development of new methodologies or reporting tools. * Trains new team members on the theory and mechanics of relevant actuarial methodologies. * Applies deep understanding of products supported, stakeholders' needs, and industry trends to solve unstructured business problems. * Identifies and anticipates compliance gaps and process improvements; recommends and develops solutions to mitigate risk. * Represents Actuary in cross-functional efforts. * Develops written communication and presentations that effectively convey data-driven solutions to broad audiences, including cross-functional executive leadership. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 4 years of Actuarial or analytical business experience. * Associate of the Casualty Actuarial Society (ACAS) Credential. * Demonstrated advanced skills with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. * Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. * Demonstrated experience communicating complex solutions and analysis to both technical and nontechnical audiences, including executive leadership. What sets you apart: * A passion for creative and innovative actuarial work and developing that mindset in less experienced analysts through project leadership and oversight related to this work * Strong Actuarial pricing expertise with experience in using a variety of pricing methodologies and models. * Experience translating detailed analytics into manageable visualizations and communicating/presenting the results concisely to executive leadership. * Experience working on multiple projects, managing competing priorities, and prioritizing workflow through strong partnerships with multiple business partners. * Demonstrable problem-solving, critical thinking, and analytic skills. * Ability to improve existing processes and create new, repeatable workflows to enhance team productivity * US military experience through military service or a military spouse/domestic part Compensation range: The salary range for this position is: $127,310 - $243,340 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: * Inspect and review quality of claim files and provide feedback to employees as appropriate. * Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. * Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners * Build conditions for success removes obstacles, leads and champions change. * Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. * Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. * Handle escalations and make appropriate decisions based on the policy. * Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. * Hire, develop, and coach claims employees for results delivery. * Consistently coach employees on claims handling and find opportunities to improve overall process and engagement * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. * 2 years of direct team lead, supervisory or management experience. * Experience using and interpreting data to make decisions. * Demonstrated leadership, initiative, customer service and/or claims handling skills. * Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: * Current experience as a Claims Manager or Supervisor. * 2+ years handling complex non-Injury auto coverage and liability decisioning. * 2+ years physical damage and/or auto injury claims experience. * 2+ years of experience handling total loss claims. * Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450- $197,730 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: * Inspect and review quality of claim files and provide feedback to employees as appropriate. * Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. * Proactively find opportunities to improve operational efficiency, member experiences and processes providing feedback to internal partners * Build conditions for success removes obstacles, leads and champions change. * Achieve optimal efficiency through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. * Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. * Handle critical issues and make appropriate decisions based on the policy. * Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. * Hire, develop, and coach claims employees for results delivery. * Consistently coach employees on claims handling and find opportunities to improve overall process and engagement * Ensure risks associated with business activities are efficiently identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures What you have: * Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. * 2 years of direct team lead, supervisory or management experience. * Experience using and interpreting data to make decisions. * Demonstrated leadership, initiative, customer service and/or claims handling skills. * Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: * Existing manager or previous experience as a manager in property claims * 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims * Field property claims experience * Knowledge of property claims contracts and interpretation of case law * Residential construction experience * Experience with Xactimate, XactAnalysis and XactContents * Experience handling catastrophe claims * CPCU or other insurance industry designation * Ability to work weekends and overtime if needed * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $106,650-$191,970. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This posting is for multiple P&C Actuarial Analyst positions on the pricing, indications, and forecasting teams. These roles require experienced analysts to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks. What you'll do: * Independently applies actuarial methodologies to complete structured projects (e.g.) * Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). * Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques. * Proactively resolves technical issues and identifies appropriate issues for escalation. * Assists others with troubleshooting issues. * Creates instructions and training materials for actuarial tools and processes. * Mentors new team members. * Apply business acumen to provide actionable insights that help solve business problems. * Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 2 years of actuarial or analytical business experience. * 3 Casualty Actuarial Society (CAS) exams. * Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. * Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems. What sets you apart: * Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). * Demonstrated experience with basic actuarial pricing methodologies. * Demonstrated experience aggregating and analyzing data to solve problems. * Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. * P&C Personal Lines pricing experience. * Familiarity and experience with industry pricing software such as Earnix. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week . This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA . Relocation assistance is not available for this position. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday - Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: * Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. * Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. * Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. * Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. * Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. * Maintains accurate, thorough, and current claim file documentation throughout the claims process. * Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. * Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. * Serves as an informal resource for team members. * Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. * Developing knowledge of residential construction. * Working knowledge of estimating losses using Xactimate or similar tools and platforms. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. * Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. * May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: * Experience handling water loss claims including water mitigation, water loss estimating and reconciliation * Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX) * Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.) * Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement) * Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) * Proficiency in Xactimate (Level 1 and/or Level 2 certification) * Experience in a call center environment * Currently hold an active Adjuster License * Bachelor's degree * US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: * May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. * May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. * May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. * May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590 - $114,450 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus . Relocation assistance is not available for this position. What you'll do: * Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. * Asks questions to discover key information and life events and understand need or problem. Documents relevant information. * Recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales * techniques and persuasion skills and implements recommendation(s). * Educates the member on how regulatory changes will impact a product. * Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. * May provide limited member servicing support. * Ensures adherence to company and regulatory practices. * Supports enterprise business goals through the achievement of individual referral and product acquisition goals. * Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. * Employees in Health Solutions work with brokered products and act as an agent for the member. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: * Hours of operation * January - September /Monday - Friday / 7:30am - 6:00pm (Central) * October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) * Your 8-hour shift will fall within these hours. We are currently looking for closing shift * This role is required to be in office, with potential hybrid opportunity after 6 months. * This is for a June 8, 2026 start date What you have: * High School Diploma or General Equivalency Diploma required. * Required maintenance of Life and Health license. * Required annual completion of AHIP and Broker/Carrier appointments. * 1 or more years customer service/sales experience. * Experience delivering frequent written and oral communication. * Experience acquiring and applying new concepts and information. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required. What sets you apart: * Current Life and Health License * Experience working with Medicare Advantage and Medicare Supplement Plans * 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) * Experience working with Final Expense Policies * Life Insurance Sales experience * Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr. Injury Adjuster- UM , you will be responsible to adjust attorney-involved, moderately complex UM/UIM claims or moderately complex to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week . This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Adjusts attorney-involved soft tissue and moderately complex claims with injuries (e.g., torn meniscus, broken bones, disc herniations) and UM/UIM claims, as well as some auto physical damage associated with those claims. * Identifies, confirms, and makes coverage decisions on soft tissue and moderately complex bodily injury claims. * Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. * Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. * Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. * Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution. * Delivers a best-in-class member service experience by setting appropriate expectations and proactive communication. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 2 years of auto claims adjusting experience. * 1 year of injury adjusting experience with attorney represented claims, * Proficient knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. * Proficient negotiation, investigation, communication, and conflict resolution skills. * Demonstrated time-management and decision-making skills. * Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. * Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. * Ability to exercise sound financial judgment and discretion in handling insurance claims. * Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: * 4 or more years auto liability/casualty adjusting experience. * 1 year or more experience in Uninsured motorist (UM) claims * Ongoing professional development with a focus on Insurance * Bachelors degree or higher Compensation range: The salary range for this position is: $63,590 - $121,530 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Quality Assurance Advisor- Mid Level (Auto Claims) you will be responsible for developing, implementing, and maintaining quality assurance/control programs which ensure policies, processes, and procedures are executed consistently, align with internal objectives, and comply with external regulations. Executes and delivers results of quality assurance assessments, studies, and initiatives to stakeholders and recommends best course of action for success. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Develops and delivers quality programs and activities that support compliance, emerging business efforts, and strategic objectives across the line of business (LOB)/function. * Supports quality management systems and programs, ensuring alignment with line of business (LOB)/function goals and regulatory standards. * Serves as a trusted advisor within and across teams, resolving moderately complex issues and influencing decisions through data-driven insights. * Conducts analysis using technology and data tools to identify trends, root causes, and strategic opportunities. * Maintains performance measurement frameworks, incorporating leading and lagging indicators. * Makes informed risk decisions, balancing data, business context, and long-term strategy. * Develops and delivers materials and activities that support quality standards, compliance, and business strategies to include delivering insights and recommendations with clarity and impact, adapting messaging to diverse audiences through effective storytelling and data visualization. * Continuously develops and maintains knowledge of industry products, regulations, services, and processes to support fulfillment of business objectives. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. * Serves as the main point of contact for the First Party Injury and Examiner teams, providing assistance with quality form updates, answering questions, and addressing calibration needs. What you have: * Bachelor's degree; OR 4 years of related experience, in addition to the minimum years of experience required, may be substituted in lieu of degree. * 4 years progressive operations or process experience in the financial services, insurance, or relevant industry. * Quality assurance/control, or quality improvement experience identifying problems/trends and developing and recommending solutions for business issues. * Demonstrated critical thinking experience influencing through subject matter expertise. * Intermediate knowledge of quality assurance analytical methods and tools with demonstrated experience analyzing large, complex, data sets to formulate solutions for business issues. * Demonstrated communication skills with experience developing and delivering presentations for stakeholders. What sets you apart: * 4+ years Auto Claims Adjusting experience to include 1or more years as a Senior Auto Adjuster level or above. * Prior first party injury (PIP/MP) handling experience. * Experience in analyzing data, problem identification, and resolution. * High level of strength in written and verbal communication skills with senior management, third-party affiliates, and other stakeholders. * Able to work in one of our regional office locations mentioned at the top of the job description. * US military experience through military service or a military spouse/domestic partner [optional] Compensation range: The salary range for this position is: $69,920 - $133,620 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role in the Colorado Springs area . Candidates who are willing and able to work in this area are encouraged to apply. What you'll do: * Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. * Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. * Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. * Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. * Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. * Maintains accurate, thorough, and current claim file documentation throughout the claims process. * Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. * Adjusts complex claims with attorney involvement. * Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. * May require travel to resolve claims, attend training, and conduct in-person inspections. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. * Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. * Proficient knowledge of residential construction. * Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. * Proficient negotiation, investigation, communication, and conflict resolution skills. * Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. * Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. * Successful completion of a job-related assessment may be required. What sets you apart: * Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability. * Residential property field adjusting experience with dwelling, structure and additional living expenses. * Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions) * Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis * Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing * Active Property & Casualty adjuster license * Currently reside in the Colorado Springs area, enabling quicker response times for local claims and a better understanding of regional risks * US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: * May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. * May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. * May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. * May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $72,080 - $129,740. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. Within defined guidelines and framework, responsible to adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 3 months in office. This position will be based in our Colorado Springs, CO Campus locations only. Relocation assistance is not available for this position. What you'll do: * Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims. * Negotiates liability for comparative negligence (claimant or adverse carrier). * Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. * Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability. * Analyzes information obtained to establish compliance for regulatory requirements and settlement value. * Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges. * Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. * Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions. * Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. * Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. * Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. * May serve as an informal resource for team members. * Applies proficient knowledge of Auto Physical Damage to adjust claims. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 2 years of customer service experience. * 1 year of experience handling low to moderately complex auto non injury liability claims. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. * Experience determining auto liability coverage. * Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. * Ability to organize, analyze, and effectively determine risk and appropriate response. * Successful completion of a job-related assessment may be required. What sets you apart: * Bachelor's degree * Active Adjuster's License * 1-2 years recent multi-vehicle claims liability to include comparative negligence * Guidewire Claims Center experience * Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage * Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits * Arbitration/Subrogation knowledge * US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $56,240.00 - 94,910.00 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking dedicated Actuarial Analyst III's to join our Property and Casualty (P&C) Go-To-Market Pricing and Reserving Actuary team. These individuals will possess strong foundational analytical skills, a curious mindset, and a keen ability to think critically and solve complex problems, enabling them to independently manage and deliver on assigned projects. There are two seats currently available with this posting. This role is an entry level analyst position responsible for applying actuarial methodologies under direct supervision on structured projects. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL . Relocation assistance is not available for this position. What you'll do: * Under direct supervision, applies basic understanding of actuarial concepts to make informed assumptions and apply actuarial methodologies on structured projects (e.g., Uses pre-defined metrics to test pricing assumptions and propose rate changes that improve rate adequacy and/or segmentation in a state; manipulates large datasets to produce actionable insights). * Troubleshoots and identifies solutions for routine technical issues. * Identifies opportunities to apply new tools and improve processes. * Applies understanding of products supported and functional area's needs to perform analyses and provide actionable insights that help solve business problems. * Effectively communicates insights and solutions to peers and immediate leaders. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * Up to 2 years of Actuarial or analytical business experience. * 1 Casualty Actuarial Society (CAS) exam. * Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). * Experience aggregating and analyzing data to solve problems. What sets you apart: * Demonstrable problem-solving, critical thinking, and analytical skills. * Familiarity with data analytics tools (Ideally Python and/or SQL). * Actuarial and/or data analytics related experience and/or internship. * Multiple passed Actuarial exams. * Knowledge of Property and Casualty (P&C) insurance products. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $63,590.00 - $121,530 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This posting is for multiple P&C Actuarial Analyst positions on the pricing, indications, and forecasting teams. These roles require experienced analysts to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks. What you'll do: - Independently applies actuarial methodologies to complete structured projects (e.g.) - Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). - Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques. - Proactively resolves technical issues and identifies appropriate issues for escalation. - Assists others with troubleshooting issues. - Creates instructions and training materials for actuarial tools and processes. - Mentors new team members. - Apply business acumen to provide actionable insights that help solve business problems. - Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. - Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - Bachelor’s degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. - 2 years of actuarial or analytical business experience. - 3 Casualty Actuarial Society (CAS) exams. - Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. - Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems. What sets you apart: - Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). - Demonstrated experience with basic actuarial pricing methodologies. - Demonstrated experience aggregating and analyzing data to solve problems. - Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. - P&C Personal Lines pricing experience. - Familiarity and experience with industry pricing software such as Earnix. - US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Title: Senior Automation and Controls Engineer Job Description: THE ROLE Our Colorado Springs, CO site is seeking a Senior Automation and Controls Engineer to lead the design, development, and optimization of advanced automation systems for our flagship manufacturing facility. In this role, you will serve as a technical expert, driving complex automation projects from concept through implementation, ensuring safety, reliability, and scalability. You will mentor junior engineers, collaborate with cross-functional teams, and influence strategic automation initiatives. WHAT YOU'LL DO * Lead design and integration of advanced automation systems, robotics, and controls. * Architect PLC, HMI, and motion control solutions for high-volume manufacturing. * Drive equipment specification, vendor selection, and acceptance testing (FAT/SAT). * Conduct risk assessments, safety validations, and compliance checks. * Optimizeautomation for throughput, quality, and cost efficiency. * Troubleshoot complex control systems and implement advanced diagnostics. * Mentor and train engineers and technicians on automation best practices. * Collaborate with global teams to standardize automation platforms and processes. * Stay ahead of emerging technologies and recommend strategic improvements. WHAT WE SEEK * Bachelor's degree in Mechatronics, Robotics, Electrical, or Mechanical Engineering (Master'spreferred). * 10+ years of experience in industrial automation andcontrolsengineering. * Expert-levelproficiencyin PLC programming (Allen Bradley/Rockwell), HMI/SCADA systems, and motion control. * Strong background in robotics integration (Fanuc, ABB, or similar). * Deep understanding of industrial networks, safety systems, and standards. * Proventrack recordof leading large-scale automation projects. * Excellent problem-solving, leadership, and communication skills. OUTSTANDING CANDIDATES WILL HAVE * Experience with vision systems, AMRs/AGVs, and advanced material handling. * Knowledge of MES integration and data analytics for smart manufacturing. * Familiarity with CAD tools (SolidWorks) and mechanical design principles. * Exposure tocleanroom automation and high-precision assembly processes. * Ability to influence automation strategy and drive continuous improvement. WHAT WE OFFER At Entegris, we invest in our employees andpromotefrom within. This role provides opportunities to grow your technical skills, build relationships across the organization, and contribute to a high-performance culture rooted in our PACE values. Our total rewards package includes: • Compensation: $100,000-$120,000 year range with actual pay dependent on candidate overall skills for the role, • Shift Differential: (if applicable), • Annual Bonus Eligible, • A progressive (PTO) policy that empowers you to take the time you need to recharge, • Generous 401(K) plan with an impressive employer match with no delayed vesting, • Excellent health, dental and vision insurance packages to fit your needs, • Education assistance to support your learning journey, • Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence, • Company anticipates the application window closing approximately 5 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require Company to shorten or extend the application window Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future. At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status. #LI-RC1

Job Title: Lead, Technical Program Management Job Description: THE ROLE Entegris is seeking a Lead, Technical Program Management (TPM) to join our team as the New Product Development (NPD) management partnertoour Micro-EnvironmentsBusiness Unit (MEBU) in the Advanced Purity Solutions Division at Entegris. As a key member of the Business Operations Organization, this new hire will drive new product delivery and related revenue commitments by working closely with global Business/Product Management, Engineering, and Operations Leaders and their teams. This position will manage NPD and complex strategic programs as groups of related projects for on-time and on-budget product launches by scoping, planning, and driving execution of activities within the global cross functional teams. They will also coach and mentor engineers as project leaders within the various programs to drive execution. This position will be based onsite in Colorado Springs, CO. WHAT YOU'LL DO * Manage the NPD portfolio for the BU with key functional partners (business, engineering, and operations) to ensure clarity and alignment of priorities across teams as well as stakeholders. * Develop and support metrics-based reporting of results on the portfolio and projects for the assigned BU. * Provide program structure for managing multiple projects,determinecommunication plans, and successfully execute strategy by planning, scheduling, prioritizing, and managing resources and budgets. Lead stakeholder updates and drive progress across all levels of the organization. * Provide leadership and alignment on technical topics, risk mitigation, and contingency planning. Hold the team accountable for completing activities, decision making, communicating expectations, and delegating activities for successful completion of projects. * Launch new products via the Stage-Gate Process. * Serve as a role model in Program and Project Management for best practices within Entegris. * Continuously improve business-related processes/tools aswellinnovate processes for efficient project and program management. WHAT WE SEEK * BS or MS degree in Engineering,Sciences, or similar technical field or related experience. * 8+ years ofproject,program, portfoliomanagement experience at a global organization serving the semi-conductormanufacturingor other high-techindustry. * Proventrack recordof displaying situationally dependent leadership skills, and the ability to look at the bigger picture and guide the project teams for successful completion of critical milestones. * Ability to adapt to changes to keep the project timeline on track by efficiently managing resources and team. * Ability to lead global cross functional teams in the execution of complex tasks. * Ability to coach and mentor engineering project leaders in PMO tools and processes. * Excellent communication and interpersonal skills with the ability tointerfaceand influence at all levels of an organization. * Being proactive, highly adaptable, and with the ability to drive plans to completion. * Technical knowledge and understanding of engineering-related work to efficiently manage programs. * Financial acumen and value-driven mindset related to project and portfolio metrics to generate insights and decisions in partnership with global teams and stakeholders. * Ability toutilizedata, visualization, and enterprise AI tools (Microsoft Co-Pilot) to drive automation, simplification, and increased speed and efficiency to deliver new products * Ability to manage stakeholders' expectations for successful program execution. * Proficiencyin project management tools (Example: MS Project) OUTSTANDING CANDIDATES WILL HAVE * Master's degree ina technicalfield and/or related chemical processes related work experience * Demonstrated program and portfolio level leadership. * PMP or similar certification WHY WORK AT ENTEGRIS? Lead. Inspire. Innovate. Define Your Future. Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization - not just when it's convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office. WHAT WE OFFER Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals. * Compensation: $125,000-$150,000 year range with actual pay dependent on candidate overall skills for the role * Annual Bonus Eligible * A progressive (PTO) policy that empowers you to take the time you need to recharge * Generous 401(K) plan with an impressive employer match with no delayed vesting * Excellent health, dental and vision insurance packages to fit your needs * Education assistance to support your learning journey * Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence * Company anticipates the application window closing approximately 5 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require Company to shorten or extend the application window Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future. At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status. #LI-RC1

Looking for LPN jobs that fit your life? If you're tired of having no control over your schedule or just want to earn more money, PRN shifts could be what you're looking for! ShiftKey enables independent Licensed Practical Nurses like you to bid on per diem LPN shifts posted by a vast network of Healthcare Facilities—all based on criteria you select. Choose the facilities you want, on days you want, and bid the rate you want. • Better work/life balance - Don't want to work nights? Need Mondays off? Only want to work once in a while? No problem. Use ShiftKey to work as little or as much as you like., • Extra income - Use ShiftKey to pick up shifts whenever you need a little extra money, even if you have another job. Get paid the next day with a PayCard or go with weekly direct deposit., • Health, • Dental, • Vision, • A high school diploma or GED. You know better than anyone that LPNs are essential members of a facility's medical team. Your role is to assist RNs and physicians in keeping patients comfortable and on the road to recovery. Here are a few things you might do: • Chart and record the administration of medication and treatment., • Patient observation., • Perform specific procedures, such as reading and recording vital signs, measuring and recording weight and height, and running other diagnostic tests. "This was one of the best choices I've made as a nurse. I love the freedom I have now!!" - LVN, Dallas, TX "Amazing! You make your own schedule. You get daily pay or weekly. And they always respond when you need them." - CNA, Springfield, TN "I've been using ShiftKey for years. It's a very good way to work. The people and facilities are respectful and helpful." - CNA, Kansas City, MO

Looking for LPN jobs that fit your life? If you're tired of having no control over your schedule or just want to earn more money, PRN shifts could be what you're looking for! ShiftKey enables independent Licensed Practical Nurses like you to bid on per diem LPN shifts posted by a vast network of Healthcare Facilities—all based on criteria you select. Choose the facilities you want, on days you want, and bid the rate you want. • Better work/life balance - Don't want to work nights? Need Mondays off? Only want to work once in a while? No problem. Use ShiftKey to work as little or as much as you like., • Extra income - Use ShiftKey to pick up shifts whenever you need a little extra money, even if you have another job. Get paid the next day with a PayCard or go with weekly direct deposit., • Health, • Dental, • Vision, • A high school diploma or GED. You know better than anyone that LPNs are essential members of a facility's medical team. Your role is to assist RNs and physicians in keeping patients comfortable and on the road to recovery. Here are a few things you might do: • Chart and record the administration of medication and treatment., • Patient observation., • Perform specific procedures, such as reading and recording vital signs, measuring and recording weight and height, and running other diagnostic tests. "This was one of the best choices I've made as a nurse. I love the freedom I have now!!" - LVN, Dallas, TX "Amazing! You make your own schedule. You get daily pay or weekly. And they always respond when you need them." - CNA, Springfield, TN "I've been using ShiftKey for years. It's a very good way to work. The people and facilities are respectful and helpful." - CNA, Kansas City, MO

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Injury Examiner you will be responsible to adjust complex auto and homeowner bodily injury claims, UM/UIM, and small business claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: Tampa, FL, San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, or Chesapeake, VA. Relocation assistance is not available for this position. What you'll do: - Adjusts complex auto bodily injury claims with significant injuries (e.g. traumatic brain injury, disfigurement, fatality) and UM/UIM, and small business claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on complex claims. - Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. - Prioritizes and manages assigned claims workload to keep members and other involved parties informed and provides timely claims status updates. - Collaborates and supports team members to resolve issues and identifies appropriate matters for escalation. - Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. - Serves as a resource for team members on complex claims. - Delivers a best-in-class member service experience by setting appropriate expectations and providing proactive communication. - Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - High School Diploma or General Equivalency Diploma. - 4 years auto claims and injury adjusting experience. - Advanced knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. - Advanced negotiation, investigation, communication, and conflict resolution skills. - Demonstrated strong time-management and decision-making skills. - Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. - Advanced knowledge of human anatomy and medical terminology associated with bodily injury claims. - Ability to exercise sound financial judgment and discretion in handling insurance claims. - Advanced knowledge of coverage evaluation, loss assessment, and loss reserving. - Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: - 2 or more years of high-value catastrophic injury experience (e.g. traumatic brain injury, disfigurement, fatality) to include UM/UIM coverage - College Degree (Bachelor’s or higher) - Insurance Designation - US military experience through military service or a military spouse/domestic partner [optional] Compensation range: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: - Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. - Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. - Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. - Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. - Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. - Maintains accurate, thorough, and current claim file documentation throughout the claims process. - Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates - Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. - Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. - May be assigned CAT deployment travel with minimal notice during designated CATs. - Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - High School Diploma or General Equivalency Diploma. - 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims - Knowledge of estimating losses using Xactimate or similar tools and platforms. - Demonstrated negotiation, investigation, communication, and conflict resolution skills. - Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. - Ability to prioritize and multi-task, including navigating through multiple business applications. - May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. - Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: - 1+ years relevant property adjusting claims of moderate complexity - Experience desk adjusting residential property claims to include water, roof, and personal property - File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) - Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) - Currently hold an active P&C Adjuster license - Experience working directly for a standard insurance carrier - Experience in a all center environment - US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: - May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. - May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. - May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. - May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: - Inspect and review quality of claim files and provide feedback to employees as appropriate. - Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. - Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners - Build conditions for success removes obstacles, leads and champions change. - Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. - Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. - Handle escalations and make appropriate decisions based on the policy. - Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. - Hire, develop, and coach claims employees for results delivery. - Consistently coach employees on claims handling and find opportunities to improve overall process and engagement - Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. - 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. - 2 years of direct team lead, supervisory or management experience. - Experience using and interpreting data to make decisions. - Demonstrated leadership, initiative, customer service and/or claims handling skills. - Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: - Current experience as a Claims Manager or Supervisor. - 2+ years handling complex non-Injury auto coverage and liability decisioning. - 2+ years physical damage and/or auto injury claims experience. - 2+ years of experience handling total loss claims. - Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals. - US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450- $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Life Actuary to join the Life Company’s Asset Liability Management Team. This role coordinates, prepares, and performs actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is not available for this position. What you'll do: - Performs complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. - Reviews laws and regulations to ensure all processes are compliant; and provides recommendations for improvements and monitors industry communications regarding potential changes to existing laws and regulations. - Runs models, generates reports, and presents recommendations and detailed analysis of all model runs to Actuarial Leadership. - May make recommendations for model adjustments and improvements, when appropriate. - Shares knowledge with team members and serves as a resource to team on escalated issues and navigates obstacles to deliver work product. - Leads or participates as a key resource on moderately complex projects through concept, planning, execution, and implementation phases with minimal guidance, involving cross functional actuarial areas. - Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders. - Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership. - Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals. - Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends. - Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products. - Advises management on issues and serves as a primary resource for their individual team members on escalated issues. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 8 years of experience without bachelor’s degree) - Do you have one of the following: - 4 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (Bachelor’s degree + 4 years of experience + FSA) - OR 8 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. (Bachelor’s Degree + 8 years of experience + ASA) - OR 8 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (FSA) - OR 12 years relevant actuarial or analytical experience and attainment of Associate within the Society of Actuaries (ASA) - Experience performing complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. - Demonstrated experience communicating complex actuarial analysis and recommendations to technical and non-technical audiences. What sets you apart: - US military experience through military service or a military spouse/domestic partner - FSA (Fellow of the Society of Actuaries) designation - Experience using Moody’s AXIS software - 2 or more years of experience with asset liability management or cash flow testing - Prior Actuarial experience with Life Insurance and Annuity Products - Fixed Indexed Annuity (FIA) Experience Compensation range: The salary range for this position is: $127,310 - $236,250 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Claims Litigation Manager Senior - Auto. We offer a flexible work environment that requires an individual to be in the office 3 days per week. This position can be based in our Phoenix, AZ, Colorado Springs, CO, San Antonio, TX offices. Relocation assistance is not available for this position. What you'll do: Responsible for managing complex litigation arising out of the auto or property contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice and empathy. • Identifies and manages existing and emerging risks that stem from business activities and the job role., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled., • Follows written risk and compliance policies, standards, and procedures for business activities., • Manages complex litigation, to include BI or Property cases involving serious bodily injury or property damage, disputed damages with potential for excess exposure, cases with complex coverage issues, declaratory judgment actions and aggravated liability; PIP/MP cases containing severe or catastrophic injuries, serious questions of law, extra contractual exposure or other regulatory penalties to the association; Subrogation litigation involving analysis of legal recovery theories, affirmative defenses, and applicable laws and doctrines., • Works independently with minimal supervision; acts as a resource for colleagues with less experience., • Applies advanced knowledge of claims litigation processes., • Proactively manages litigation and acts as liaison with members, internal and external counsel., • Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions., • Represents USAA at mediations, case conferences, and/or trials., • Reviews, audits, and approves legal fees and expenses., • Partners and/or directs law firm vendors to facilitate timely lawsuit resolution., • Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements., • Synthesizes analyses, identifies root cause(s), and provides recommendations that influence litigation and business solutions., • Provides insight and guides management and counsel on issues., • Assists team members in reviewing, formulating, and documenting litigation plan and serves as a resource to team members on escalated issues of an unusual nature., • Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies., • May serve as assistant to the Director of Litigation Operations and assigned to work on special projects and develop/conduct training., • Will be prepared to assume responsibilities of the DLO, as needed, and demonstrate team leadership characteristics., • Ensures members receive high levels of service from themselves and law firm vendors., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (10 years of experience in lieu of a degree)., • 6 years of relevant work experience handling complex liability and complex first party claims or progressive experience in complex litigation., • 2 years customer contact experience., • Claims adjusters license in assigned state or ability to obtain license within 3 months., • Advanced knowledge of strong negotiation techniques. and customer service skills., • Excellent communication skills., • Advanced knowledge of P&C policies and state laws., • Advanced knowledge of regulatory compliance related to claims and claims litigation., • Experience handling large losses auto, property or commercial., • Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. What sets you apart: • 5+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims., • 2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution., • Familiarity with injury claims litigation processes., • Experience working injury claims in California, Washington, Nevada and Arizona., • Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.). USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation range: The salary range for this position is: $103,450-$197,730. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This posting is for multiple P&C Actuarial Analyst positions on the pricing, indications, and forecasting teams. These roles require experienced analysts to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks. What you'll do: * Independently applies actuarial methodologies to complete structured projects (e.g.) * Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). * Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques. * Proactively resolves technical issues and identifies appropriate issues for escalation. * Assists others with troubleshooting issues. * Creates instructions and training materials for actuarial tools and processes. * Mentors new team members. * Apply business acumen to provide actionable insights that help solve business problems. * Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 2 years of actuarial or analytical business experience. * 3 Casualty Actuarial Society (CAS) exams. * Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. * Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems. What sets you apart: * Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). * Demonstrated experience with basic actuarial pricing methodologies. * Demonstrated experience aggregating and analyzing data to solve problems. * Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. * P&C Personal Lines pricing experience. * Familiarity and experience with industry pricing software such as Earnix. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Workforce Management Analyst I, you will play a key role in monitoring and optimizing intraday performance across our contact centers. You will be responsible for real-time workforce management activities such as monitoring queues, managing adherence, responding to staffing variances, and executing intraday staffing strategies. You will provide timely guidance to contact center leaders and employees to ensure service levels are met and scheduling processes are followed. You will actively track performance trends throughout the day and take appropriate actions to maintain operational stability and support an excellent member experience. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO or Tampa, FL. Relocation assistance is not available for this position. What you'll do: - Responsible for developing contact or claims center schedules to ensure maximum efficiency of resources to meet member demand in a large and/or complex environment. - Responsible for proactively identifying contact or claims center scheduling issues utilizing business and strategic supplier data insights. Analyzes data and provides recommendations to influence and improve scheduling execution. - Maintains business schedule processes and data to ensure effective alignment of schedules to business demand. - Oversees complex contact center business processes and information ensuring integration with strategic suppliers. - Manages and maintains effective relationships with suppliers and cross-functional departments to ensure service level objectives are met. - Builds and maintains internal and external business partner relationships to proactively identify, report, and resolve scheduling issues and deliver on performance. - Maintains oversight and update authority to skill template management to ensure MSR skill sets align with MSR role / peer group supporting contact center strategy. - Reviews trends and develops business case to improve processes. - Participates as subject matter expert in enterprise, line of business, or internal projects on workforce strategies; engages appropriate areas within Contact Center Solutions or Claims Workforce Management to validate strategies. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. - 4 years of experience in workforce management planning within a contact or claims center environment. - Demonstrated knowledge and application of data analysis tools, telecommunications tools, and contact center routing systems. - Working experience with workforce management tools and/or software such as NICE IEX. - Strong relationship skills, verbal and written communication and ability to identify root cause / solutions. - Strong knowledge and application of Microsoft Office software tools to include Word, Excel, PowerPoint. What sets you apart: - Hands-on experience managing real-time performance in a contact center, including queue monitoring and intraday staffing adjustments. - Strong decision-making skills with the ability to take timely action and clearly communicate impacts to operations. - Ability to quickly interpret intraday trends to identify issues affecting service levels or adherence. - Strong partnership skills and comfort working directly with operations to resolve real-time challenges. Compensation range: The salary range for this position is: $63,590 - $117,990. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.