Senior Product Analyst
hace 9 días
Tampa
Our Company American Integrity Insurance Group (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 2,500 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, and South Carolina. Our organization derives its Strength From IntegrityTM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years. A Day in the Life: Who knew insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance Group doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values: Integrity, Commitment, Teamwork, Humility, Passion, and Fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance and paying claims in a timely manner when our customers suffer a loss - and to do so with Integrity. Click Here to learn more about American Integrity Insurance and our job opportunities. • Research, analyze, collect data, develop reports, present findings and recommendations on product issues and assist Product leaders with coordinating necessary product, system or workflow updates, • Research forms, coverage, workflow or rating questions and make recommendations for product changes based on analysis, • Participate in system updates as needed to include working with IT partners to develop requirements, complete pre and post implementation user testing, and work with IT to resolve defects, • Develop and present product rules, policyholder notices, and coverage forms to Product leaders, and publish necessary updates to company insurance documentation sites. Assist in maintenance of Forms Matrix, • Prepare, review, and deliver appropriate communications and training documentation for product users, • Create and maintain rate and rule manuals as part of state product strategies or state compliance and to support filings with state insurance departments, • Research and track competitor, industry and market data for assigned states/product lines. Make suggestions for appropriate policy, coverage, rating or rule changes based on analysis, • Complete assigned product filings to facilitate timely approval of product changes and develop/submit responses to filing objections, • Prepare and submit state regulatory reports as assigned, • Research statutory changes and present findings to Product leaders as needed, • Maintain product folders and information so that information is current and well-organized, • Track competitor filings by state and produce weekly report as scheduled, • Review and recommend procedure and/or workflow changes by developing updates and documenting recommendations. Implement changes as requested, • Independently manage an assigned product line to include developing strategic plans, and handling ongoing product maintenance, as well as leading associated system projects and required filings, • Participate in training and/or mentoring Product Analysts and new team members, • Additional duties as needed. Education: Bachelor’s Degree (B.A. or B.S.); or related experience and/or training; or combination of education and experience. Experience: Three (3) to five (5) years of Property & Casualty insurance product experience, personal lines highly preferred. Experience with data analytics and data mining preferred. Knowledge & Skills: • Understanding of personal lines insurance concepts, policy forms, coverage interpretation & policy layout, and rating methodology, • Strong ability to read, analyze and interpret insurance regulations, filing documentation, rate and rule manuals, and policy forms, • Working knowledge of policy admin systems, project management, requirements documentation and user acceptance testing, • Experience with filings tools such as SERFF & OIR, and state filings procedures and practices, • Strong communication, organizational & time management skills, • Strong ability to mine and analyze data and develop strategic recommendations, • Strong computer spreadsheet and database skills. Excellent Excel skills required and experience with COGNOS, Access, Tableau, and SQL is preferred, • Ability to handle multiple projects at once, • Ability to define, analyze and solve problems, • Ability to present ideas and information in a clear, concise, organized and diplomatic manner; gather information from multiple parties to ensure all perspectives are heard and considered; listen to others to respond effectively to ideas, thoughts and questions; express information and ideas effectively in settings including aligned or un-aligned feedback to obtain desired results, • Experience with group presentations, public speaking, development of presentations