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We are looking for a charismatic, knowledgeable, and energetic Tour Guide to provide live narration on our sightseeing boat tours. As the voice of the experience, you'll be responsible for entertaining and educating guests while cruising past some of the most iconic landmarks on the water, including the Statue of Liberty, Brooklyn Bridge, Ellis Island, and the NYC skyline.
Job Overview We're urgently seeking motivated Ticket Sales Representatives for the holiday season. This role involves selling bus and boat tour tickets. Ideal candidates are driven, courteous, and effective communicators. Duties - Assist customers with tour ticketing needs - Maintain accurate sales records - Collaborate with the team to boost sales - Provide excellent customer service and resolve inquiries Experience - No experience required - Bilingual candidates preferred Desired Qualities - Entrepreneurial mindset - Independent and self-motivated Multiple full-time, part-time, and temporary positions available in Times Square and Battery Park. Apply now for a holiday bonus and commission!
We seek licensed security officers on Staten Island for several positions listed below. 1. Security officer for mobile patrol. Multiple tours and days are available, some overnights. This is a great spot; we require a driver's license and the ability to drive a golf cart or use your vehicle. 2. A security officer is needed for a medical facility. The position primarily involves reception duties. Various tours and days are available. 3. A Security Supervisor position is available. The candidate must be flexible with tours. Weekends and nights are part of the program. A vehicle is required. The candidate must have proven experience in supervision. The candidate must be able to write reports, drive to other boroughs, and supervise security guards with a professional example.
We are seeking an enthusiastic and customer-oriented Ticket Agent to join our team. As a ticket agent, you will be responsible for assisting customers with ticket purchases, providing information about our tours, and ensuring an excellent experience for all passengers. Sell tour tickets to customers in-person. Provide tourists with information about routes, stops, and tour schedules. Handle customer inquiries and ensure high-quality service. Assist passengers in navigating the tour route, including helping with any questions during the journey. Maintain accurate sales records and transaction logs. Promote special offers, discounts, and packages to potential customers. Assist with the management of ticket inventory. Ensure the cleanliness and organization of the ticketing area. Qualifications: High school diploma or equivalent; prior experience in customer service or tourism is a plus. Strong communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Knowledge of local landmarks and attractions is beneficial. Previous experience with ticketing systems is a plus. Ability to work flexible hours, including weekends and holidays.
**Job Title: Customer Service Representative** Location: Mid-town Manhattan Company: Maxhypes Tours **About Us:** Join our dynamic team at Maxhypes Tours: A travel, tourism and hospitality company, where we create unforgettable experiences for our clients. We are seeking dedicated Customer Service Representatives who are passionate about travel, and committed to delivering exceptional service. **Key Responsibilities:** It will includes, but not limited to selling our Tour Experience Packages, ensuring full guest satisfaction with great customer service, and meeting sales targets. Client Interaction: You will engage with customers through phone, email, and in-person communications, thus providing detailed information about our products. Sales Support: Assist customers in selecting, and booking products tailored to their needs, and preferences. Problem Resolution: Address customer inquiries, and resolve issues related to bookings and/or cancellations. Product Knowledge: Maintain up-to-date knowledge of products, and company policies. Customer Follow-Up: After a Sale, you will follow up with customers to ensure their expectations were met, and gather feedback on their experiences. Documentation and Record Keeping: You will be responsible for maintaining accurate records of customer interactions, bookings, and feedback with proper handling of cash, credit card transactions, vouchers, and all devices. Promotional Activities: Inform customers about special offers, discounts, and promotions. Feedback Collection: Actively solicit customer feedback regarding their experiences, and service delivery. Collaborate with Teams: Work closely with our sales, marketing, and operations teams to ensure a seamless customer experience. Training and Development: Participate in training sessions to enhance your product knowledge and customer service skills. Qualifications: - 🤝 Strong communication and interpersonal skills - 🗣️ Fluent in English (other languages will reflect a plus) - Passion for travel and tourism - 👍🏻 Ability to handle inquiries and resolve issues effectively - 👩💼 Detail-oriented with excellent organizational skills - 👨🏫 No experience needed: training is done post hire. (Previous experience in customer service or sales is a plus) - 🧑🎓 Education: High School / College Graduate and/or equivalent Why Join Us?: At Maxhypes Tours, you will be part of a vibrant team dedicated to providing exceptional customer experiences. We value our employees, and offer opportunities for growth and development. How to Apply: If you are enthusiastic about travel, and possess a customer-centric mindset, we want to hear from you! Please submit your resume, and a cover letter detailing your relevant experience. Note: