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As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.
This position can be work from home anywhere in the United States!!! Work at home position for job seekers from virtually any work background who are interested in part-time, work from home jobs and remote telecommute jobs. We are hiring few people in the position for Data Entry, Remote customer service, Records of patient Administrative assistant. Maintains database and update customer and account information. PLEASE NOTE: We are looking for immediate employment as this is a wonderful secondary and work from home job opportunity. Great hours for anyone who need to be off children activities. Required Skill: - Excellent knowledge of correct spelling and grammar. - Computer with internet access. - Good communication skills. - It is crucial that you be self-motivated and able to follow explicit directions to begin working from home. - Self Motivated - you must be 100% able to commit to working with little supervision - Attention to detail and Confidentiality. No experience needed! We train! Bonuses! Wages Paid Weekly via Direct deposit/check depend on your choice. Full job benefits, 5 Days work in a week. Interested candidate can apply within for more info!!! Serious inquiries only!!!
Full job description The journey of HAND Hospitality began with the making of hotspot Korean gastropub, Take31, on East 31st street. Since 2011, HAND has played an active role in expanding Korean and Japanese cuisines in Midtown, New York. The diversity within the group gives tremendous insight to varied Asian cultures, which helps create the basis of each project. It allows us to expand and share our community with others. We are always looking to add self driven talent, with the right attitude to join our hospitality team. With those traits, we are confident we can help you reach your full potential. For HAND, it’s not just about seeking “high quality" staff—It’s about sharing our ideas, our concepts, our thinking and emotionally connecting with each other. We are excited to grab your hand and grow together. Nestled in New York’s East Village, ARIARI is a Korean restaurant inspired by the port city of Busan, known for its fresh seafood and comforting Korean dishes. ARIARI is a native Korean word that means 'Pave your own way.' We’re proud to be paving our own track, introducing our unique interpretation of Korean gastronomy to New York. We hope to delight those new to the culture and spark feelings of nostalgic joy for those who are familiar. Enjoy the essence of Busan at ARIARI! We are currently seeking a Server to join ARIARI. We are looking for an individual with the following: -Proficiency In Steps of Service -Positive Attitude At All Times -Punctualuality Is Key -Very Good At Communicating With The Team -Creative Problem Solver -Professionalism Is A Must -Prior Serving Experience -Must Be Able To Work Minimum 3 Days A Week -Must Be Eligible To Work In The United States -Knowledge Of Korean Food And Culture Is A Plus -Bartending Experience Is A Plus The journey of HAND Hospitality began with the making of hotspot Korean gastropub, Take31, on East 31st street. Since 2011, HAND has played an active role in expanding Korean and Japanese cuisines in Midtown, New York. The diversity within the group gives tremendous insight to varied Asian cultures, which helps create the basis of each project. It allows us to expand and share our community with others. We are always looking to add self driven talent, with the right attitude to join our hospitality team. With those traits, we are confident we can help you reach your full potential. For HAND, it’s not just about seeking “high quality" staff—It’s about sharing our ideas, our concepts, our thinking and emotionally connecting with each other. We are excited to grab your hand and grow together. Nestled in New York’s East Village, ARIARI is a Korean restaurant inspired by the port city of Busan, known for its fresh seafood and comforting Korean dishes. ARIARI is a native Korean word that means 'Pave your own way.' We’re proud to be paving our own track, introducing our unique interpretation of Korean gastronomy to New York. We hope to delight those new to the culture and spark feelings of nostalgic joy for those who are familiar. Enjoy the essence of Busan at ARIARI! We are currently seeking a Head Bartender to join ARIARI. We are looking for an individual with the following: -Must have open availability -Proficiency In Steps of Service -Knowledgeable On Wines, Spirits, Classic Cocktails -Positive Attitude At All Times -Punctualuality Is Key -Very Good At Communicating With The Team -Creative Problem Solver -Professionalism Is A Must -Prior Bartending Experience -Must Be Able To Work Minimum 3 Days A Week -Must Be Eligible To Work In The United States -Knowledge Of Korean Food And Culture Is A Plus Job Type: Part-time Pay: From $16.00 per hour Benefits: Employee discount Flexible schedule Restaurant type: Casual dining restaurant Shift: 8 hour shift Evening shift Night shift Weekly day range: Weekends as needed Experience: Restaurant experience: 2 years (Required) Serving: 2 years (Required) Customer service: 2 years (Required) Asian Restaurant: 1 year (Required) Shift availability: Night Shift (Required) Work Location: In person
Overview The New Media and Digital Design (NMDD) program at Fordham University is seeking a Part-Time Faculty to teach two sections of a Creative Coding course using p5.js in the Fall 2024 semester. The Fall 2024 semester at Fordham University begins on Wednesday, August 28, 2024, and the two sections meet at the following times: - Section 1: Mondays 2:30PM - 05:15PM - Section 2: Mondays 6:00PM - 08:45PM Teaching takes place in person at the university’s Lincoln Center (Manhattan) campus. A pre-existing syllabus is available for use by instructors. The existing syllabus (open to change) focuses almost entirely on the use of p5.js to learn basic coding concepts such as variables, loops, graphics, analyzing sound data, u5, using ml5, etc. In addition to this class time, instructors are required to hold regular weekly office hours (which can be held remotely). Class enrollment sizes typically range from 15-35 students. Part-time faculty at Fordham University are represented by Fordham Faculty United, part of the SEIU Union. A collective bargaining agreement between FFU and Fordham University is in place and can be viewed here. Working at Fordham Fordham University offers a competitive rate of pay and adjunct instructors are invited to join the Service Employees International Union (SEIU), which represents non tenure-track faculty at the university. Full details of pay schedule, benefits and policies can be found at https://www.fordham.edu/info/28368/info_for_adjunct_faculty About Fordham University Fordham University, The Jesuit University of New York, offers its students a highly dedicated faculty, a heady intellectual atmosphere, emphasis on ethics and social justice, and respect for all individuals, religions, cultures, and creeds. Fordham students spend over one million hours per year engaged in community service. With over 15,500 students, Fordham's Carnegie classification is Research University (High Research Activity)—one of just 99 universities in America to receive this designation. In 2019, U.S. News & World Report ranked Fordham's undergraduate program 70th in the nation among all universities and 49th in the nation among private universities, placing it among the Tier 1 national universities. The 2019 Princeton Review ranks Fordham’s student newspapers and campus radio station among the best in the nation. Fordham also scores highly on many other lists of the world’s top universities. Qualifications Qualified applicants will have a terminal degree or equivalent professional/academic/creative experience. We also typically require that instructors join us with a minimum of two years of relevant teaching experience in higher education. In addition, we are seeking candidates who possess: - Proven working knowledge of p5.js, JavaScript, HTML/CSS - Ability to propose and (re)design courses in an effort to support their program in advancing its curricular goals - Interest in teaching additional courses in their field for the New Media and Digital Design program at Fordham a plus - Experience using/teaching ml5 (e.g., PoseNet, Handpose) a plus Application Instructions The New Media and Digital Design program at Fordham University has moved to using Interfolio to support its hiring requirements. Please note that as of September 2023, we only accept inquiries and applications to teach via this platform. If you are interested in teaching in our department, please use Interfolio to submit an application. The application process involves the submission of the following documents: 1. Current C.V. 2. List of courses currently / previously taught (including institution and semester/year) 3. A short cover letter with an addendum which contains: (i) A brief explanation of their teaching philosophy, and (ii) A link to examples of “creative coding” work (pref if uses p5). Applications will begin to be looked at on April 20th. Job will remain open until position is filled. Selected candidates will be invited for a short interview in May/June.
Would you like to join our team? We keep growing! With headquarters in Malaga (Spain) and branches in Albufeira (Portugal) and Cancun (Mexico), Paraty Tech is a technology company specializing in the development of solutions and tools aimed at boosting direct sales for hotels, hotel chains and other tourist accommodation. The Business Development Manager will play a critical role in selling and developing business at regional level across new markets. Success for the Business Development Manager will open up opportunities across the hospitality industry business with the potential to move into new markets. Responsibilities: Perform market prospecting for new markets to identify and analyze the feasibility of expansion opportunities. Develop the market in new strategic regions. Elaborate strategic plan. Permanent control of results, budgets and business development within this region. Partnership proposition, support, cooperation and maintenance in the region. Active search for new sales opportunities and acquisition of new clients. Develop and implement new strategies in cooperation with the team, focused on client requirements. Preparation of statistics and reports and permanent maintenance of the CRM (Salesforce) as well as market research. Brand awareness and visibility through participation in trade fairs, roadshows and events to represent the company. Providing sales forecast, reports and market research. Contribution to the creation of documentation for promotion and sales support. Collaborate and work with the expansion manager in the expansion strategic plan, after analyzing the potential market and based on the company's needs. Monitor all existing lease contracts and renegotiate their expiration conditions, as well as draft and secure their signatures. Active and effective cooperation with the relevant departments in our headquarters. Target markets: United States of America California Texas Miami South Carolina Hawaii Bahamas Requirements: University degree in Tourism. Proven essential knowledge and experience in the tourism / hotel industry. Have a strong network of business contacts in the tourism / hotel sector / technology companies. Proven experience in business development in new markets. Strong skills in budget estimation. Geographical flexibility for both national and international travel. Business-to-business sales experience in professional services and technology solutions is strongly preferred. English (native American). Skills: Negotiation skills: Your strong negotiation skills and situational awareness are excellent. Excellent English: You were born in the United States of América or have been living there for a long time and you have exceptional English-speaking and writing skills. Quota achievement: You have a proven ability to meet sales quotas, negotiate effectively, and solve problems. Building relationships: You understand the importance of building credibility-based relationships with clients and stakeholders. Results-oriented: You focus on achieving the objectives and are driven by results. Commercial mindset: You possess the ability to think commercially and effectively interact with people in commercial roles. Active listening: You excel in active listening, understanding client needs, and providing tailored solutions. Resilience and persistence: You are resilient, diligent, and persistent, never shying away from challenges or tough conversations with prospects and clients. We offer: Attractive salary and bonus. Flexible working hours. Independence at work and possibility to implement own ideas. Possibility of professional development, fast-growing company. A well-coordinated team (no rotation!). Friendly working atmosphere. Lack of micromanagement, flexibility at work. Team events. Job Type: Full-time Work Location: Remote
Full job description Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team! We provide our employees with the following tools and resources to be successful: Training Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus muchmore!) 401(k) with match Competitive wages Company laptop Paid time off 10 paid holidays Compensation Range: $20 - $45 per hour, based on experience We are currently looking for a full time Shop Mechanic for our Long Island City/Queens, NY Branch. The primary responsibilities of the position consist of, but are not limited to: Performing preventative maintenance on customer forklifts and other material handling equipment Diagnose and repair all forms of customer equipment Completing each repair job in a timely, efficient and professional manner Providing exceptional customer service Work and manage workloads independently Proper completion and submission of all required paperwork Performs other duties as assigned Consistent, regular, and reliable attendance including being ready for work at the designated start time Qualifications: Valid NYS driver's license Two years of previous forklift repair expereince is highly desired, which includes experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM Strong working knowledge of electric and liquid propane units Excellent mechanical aptitude Possess own tools Computer programs - HYPASS, Hyster TKC training software and Yale/Hyster contact management system Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands/Work Environment: Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb or balance, stoop, kneel, crouch or crawl. Vision: No special vision requirements. Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration About Alta: Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships. If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset. At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way. So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime. What We Look For: At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.
Medial Assistant Job Summary ATC Healthcare Services is hiring a highly motivated and skilled Lead Medical Assistant for a permanent placement at a Concierge Foot, Ankle and Leg Vein Practice. The ideal candidate will possess a strong background in medical assisting with specific experience and knowledge in this specialty. If you are looking to join a practice known for it's excellence in patient care, we want to work with you! ABOUT US For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us! We offer the following benefits: Medical insurance Dental insurance Vision insurance Referral program Life insurance Disability insurance Identity theft insurance Daily Pay Option! Education Completion of a medical assistant course or comparable training. Licensure None required. Experience and Requirements of the Medical Assistant Concierge Experience Highly Preferred Experience with Care-Cloud EMR Setting up and cleaning exam rooms Running X-ray machine Assisting with in-office procedures Managing back of office Providing front desk coverage when needed Able to work in an organized manner Scheduling/Front Desk Coverage Credentials of the Medical Assistant Background screening as required by Section 7. OIG, SAM, OFAC and NSO screening. Hepatitis B Statement or Declination [OSHA 29 CFR, 1910.1030(f)(2)]. Environmental Working Conditions of the Medical Assistant Medical office setting Possible exposure to blood, bodily fluids, and other potentially infectious materials. Interacting and working closely with patients Standing for long periods of time Schedule of the Medical Assistant Monday-Friday 9a-4p Friday 9a-3p Location: Boca Raton, 33427 Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may vary by assignment and may change at any time with or without notice. Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. M/F/D/V E
I am searching for a hybrid remote, Office Assistant (roughly 16 hours a week with the opportunity to increase), who can assist with tasks such as personal communications including but not limited to detailed notetaking, understanding/interpreting emails, developing email responses, assisting with any needed phone/video calls, and documents that I receive. This individual would also potentially assist with local volunteer opportunities that I take part in and/or potential local speaking events that I may present at. It is equally important that the hired individual understand that I am not looking for someone to micromanage or run my daily life, instead, I am seeking someone who can help facilitate conversations, comprehension, and overall understanding regarding job tasks and goals. This role is flexible and adaptable with the main purpose revolving around ensuring personal life tasks are on track so that I have more time available to allocate to the development of Ability Together (a nonprofit organization I founded) and prepare for more speaking events. Responsibilities Assist with personal correspondence, personal schedule keeping, and appointment setting/management. Provide interpretation services through video/phone calls with personal contacts. Work to ensure personal self-determination goals are being actualized and brought forward to maintain steady progress. Assist with the presenting of ABT presentation and serve as a contact for the organization at local speaking events. Assist with personal appointments (Example: myofunctional/speech therapy) to take notes and interpret communications. Facilitate practice of exercises given during myofunctional/speech therapy. Ensure all email, mail, text, and any other communications are processed, responded to, and properly categorized. Assist with setting up equipment for local speaking events or in-person training that I am hired for. Accompany me to volunteer opportunities, educational opportunities, and/or speaking events as scheduled and ability allows. Assist with occasional tech support. Other duties as assigned. Schedule Remote Flexible schedule to complete tasks as needed: approximately 16 Hours/week (Typically 4-6 hours Monday, Wednesday, Friday) between the hours of 9:30am and 3:30pm Weekly Wednesday Team Meetings: 9:45 am 12:00 pm 1-2 days per week will be in person in Laguna Woods, CA Requirements Positively represent me and my work and always be professional (on-time, positive attitude, respectful, proactive) Communicate effectively and professionally with service providers, family, and the Ability Together team as needed. Read and communicate fluently in English. Potentially assist with transportation to and from community activities, outings, and/or speaking events 1 or more years of experience preferred. Eager and willing to learn and accept challenges. Computer savvy and comfortable using webcam, headphones, and microphone. Good working knowledge of PowerPoint, Google Slides, and slide show presentation Professional writing and communication skills Experience working with Microsoft 365 products (Word, Outlook, and Excel) and Google Workspace Reliable access to a car and maintain clean driving record in compliance with Transportation Safety Ability to maintain a regular work schedule on weekdays and occasionally one weekend day. Successfully pass all post-offer, and pre-employment screening requirements, including criminal background checks, and provide proof of eligibility to work in the United States Benefits Mileage reimbursement (while completing job tasks and if providing transportation) Potential for job expansion in terms of hours and/or tasks Education High school or equivalent (Required) Associate or bachelor s degree or relevant college coursework and 1 to 2 years of experience, or equivalent combination of training, education, and experience to perform the job successfully.
Position: Sr. Business Analyst Department/Program: Financial Modeling Job Description & Qualification Notes: Sr. Business Analyst Financial Modeling department Requirements gathering Working on white papers Former financial modeler in the past, or developer background is a plus Senior Business Analyst Responsibilities: Collaborate with business units and IT teams to understand, document, and analyze business processes and requirements. · Use a variety of techniques to understand business requirements, such as interviews, workshops, surveys, site visits, and storyboards. Participate in Agile ceremonies including sprint planning, review, and retrospectives. Communicate tradeoffs to business partners and work with them to shape requirements accordingly. Translate business ness or user requirements into clear, detailed functional and non-functional requirements for IT solutions. · Work with business and delivery teams to prioritize requirements. Conduct data analysis and utilize business intelligence tools to provide actionable insights and support decision-making. Document current processes and models to understand inefficiencies or gaps. Identify and assist in prioritizing opportunities to streamline business processes. Qualifications: · Bachelor’s degree (or equivalent years of experience) in Business, Information Technology, or related field. Minimum of 5+ years of experience as a Business Analyst in an IT environment. Strong understanding of business process mapping, requirements gathering techniques, and Agile practices. Excellent verbal and written communication skills, capable of conveying technical and Agile-related information to non-technical stakeholders. Demonstrated problem-solving and critical thinking skills. Proficiency in Microsoft 365 Office Suite and familiarity with Agile planning and collaboration tools. · Hands-on experience working with senior leadership/stakeholders · Strong customer focus, with the ability to gather and apply feedback effectively. · Expertise in managing and prioritizing backlogs · Proficiency in defining clear and detailed requirements (User stories) for the development team. Experience in the secondary mortgage industry · Experience of data experience (financial modeling and engaged with model owners) Skills / Certifications · Bachelors’ degree required / MBA preferred · Excellent cross-functional team experience · Experience working with Agile tools (Jira, Confluence, etc) · Strong familiarity with design thinking and human centered design