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Job Description Zone IT Solutions is looking for a dedicated End User Computing (EUC) Desktop Support professional. In this role, you will provide comprehensive technical support to our users, ensuring that their desktop environments are functioning efficiently and effectively. Requirements • At least 3 years of experience in desktop support or a related field., • Proficiency in Windows 10 and Microsoft Office products., • Experience with troubleshooting and resolving hardware and software issues., • Knowledge of network protocols and configuration (TCP/IP, DNS, etc.)., • Understanding of Active Directory and user account management., • Experience with remote support tools and techniques., • Strong problem-solving skills and attention to detail., • Excellent communication and interpersonal skills., • Ability to work well both independently and as part of a team. About Us We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at . Also follow our LinkedIn page for new job opportunities and more. Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

Job Description The Stradiant Story At Stradiant, we thrive on connecting technology and business for our clients. We are seeking a Service Support Technician to join our growing team. We help small businesses manage their cyber security risk and provide them with the best technology and systems to help them grow. Our company is financially strong. We are committed to our clients, our team and to the growth of our business. Stradiant was founded in 2007 to help small businesses in Austin, Round Rock, Cedar Park and throughout Central Texas get the most out of their business technology. Over the years weve helped numerous organizations relieve their technology worries so they can concentrate on growing their businesses and realizing their goals. We are seeking a Service Support Technician because our business is growing. We have a managed service business model which means more than seventy percent of our work involves supporting clients that have long-term contracts with our company. Our business is different from the break/fix business model because we can be proactive and plan our work. While we do have emergencies from time to time, you will be able to enjoy your time off. Service Support Technician We are looking for a responsible Service Support Technician to help support our technical team in a timely and professional manner. Our successful candidate will be mainly responsible for monitoring, supporting, and optimizing our clients workstations, printers, VoIP phones and other network devices. We are looking for someone who can solve most workstation issues independently. The ideal candidate will be the escalation point for Tier 1 issues and will work with help desk staff and end users directly to help resolve system & user experience issues. The ideal candidate will be comfortable researching issues before escalating so they bring both the issue and proposed solution for review. In this position, you will be the main technical point of contact for many of our clients. You will have a direct impact on clients satisfaction with our service. You will be a key player on our team. Because of this responsibility, we require excellent written and verbal communication skills. You will be required to update our PSA tickets in a timely manner. You will have access to top-notch system management and documentation tools, and we expect you to master those tools. You will also be required to work with our entire team, including executive management, administration and finance, and the complete technical team. Having prior experience working for a managed service provider using RMM and PSA software is a plus. Responsibilities • Joining our team means committing to our values:, • Be flexible and understand in a small dynamic business, we embrace change., • Treat every client and every member of our team with respect and dignity., • Resolve clients' technical issues and ensure their IT infrastructure operates smoothly.In your client support role, you will be responsible for:, • Tier 1 and Tier 2 support tickets., • Following our ticketing system and the methods we use to open support tickets, work the issue, update the ticket, and closing the ticket in a timely manner., • Logging your time per ticket per our standards., • Attending our work status and communication meetings where we review ticket status and prioritize our work by day, week, and client., • Performing technical tasks, including:, • Providing first-line technical support to clients via phone, email, or ticketing system., • Diagnosing and troubleshooting hardware, software, and network-related issues in a timely and efficient manner., • Escalating complex problems to higher-level support teams, ensuring that all relevant information is documented., • Documenting and tracking client issues and resolutions using a ticketing system, ensuring accurate and up-to-date records., • Performing basic system administration tasks, such as creating user accounts, resetting passwords, and managing access permissions., • Installing, configuring, and updating software applications and operating systems on client devices., • Assisting clients with setting up and troubleshooting network connectivity, including wired and wireless connections., • Educating clients on basic IT procedures and best practices to improve their technical skills and prevent future issues., • Collaborating with team members and actively participating in knowledge-sharing activities to enhance the collective expertise of the support team., • Keeping up to date with the latest technologies and industry trends to provide effective and efficient support to clients., • Managing client data backups., • Troubleshooting and identifying issues with DNS and Group Policies, user profiles, DHCP, networking and other issues., • Solving Office 365 issues including password resets, new user creation, license assignment, software installs and other issues., • Supporting other technical assignments as required for client projects and implementations., • Performing documentation tasks, including:, • Using ITGlue, MyGlue and other documentation tools to keep client information current and accurate., • Working with our supporting vendors (both software and hardware) to escalate and resolve issues., • Supporting our end user help desk team as necessary when tickets are escalated to you., • Training client team members as required (for onboarding or other situations)., • Growing your skill set by participating in our company sponsored education and external certification programs. We require the following for our Service Support Technician: • High school diploma or equivalent; relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus., • A minimum of 2 years of recent experience in a desktop support role., • Good knowledge of desktop and laptop support., • Excellent written and verbal English communication skills., • Excellent customer service skills and a positive attitude when dealing with clients., • Possess analytical, organizational and troubleshooting/problem solving skills., • Ability to confidently and competently complete tasks with deadlines., • Ability to work under pressure in a fast-paced environment and manage multiple tasks simultaneously., • Ability to work and be available during 8 AM-5 PM shift., • Availability to work after hours and weekends (infrequent & compensated)., • Strong knowledge of Microsoft Windows operating systems (Windows 10 & 11, Windows Server), Microsoft Office Suite, and common business applications., • Basic networking skills (VLANs, DHCP, DNS, TCP/IP)., • Understanding of hardware components and peripherals (desktops, laptops, printers, etc.)., • Understanding of domains, user profiles and how they work., • Understanding of Office 365/Azure., • Knowledge of VoIP., • Escalations Resolved., • Customer Satisfaction Rating., • Quantity & quality of improvements / recommendations suggested.

Job DescriptionSalary: Base Pay + Quarterly Commission Why Pref-Tech? Voted "Top Workplaces" by Austin American Statesman, 3 years in a row! We aim to make family a core reason we attract incredible people, retain them, and collectively deliver unequaled quality and service to customers. If your heart and mind are pushing you to join a team who deeply desires to be the best in the world, has a long-game approach to business, prides itself on doing exceptional work, celebrates service to others, and is willing to invest in you, you should consider Pref-Tech. Position Overview: The Sales & Design Professional (SDP) at Pref-Tech will develop business opportunities, oversee the design-estimation process, and win profitable contracts that fit within the companys skill sets and roadmap. Required Qualifications: • Must have experience in the Security Integration Industry, • At least 3 years in Outside Sales, • High School Diploma or GED equivalent/Bachelors degree preferred, • Experience in creating estimates, proposals, and designs, • Strong client facing experience, • Experience in executive level selling, • Experience in owning accounts, • Fluency with Microsoft Office 365 software tools, • Exceptional analytical and conceptual thinking skills, • Capacity to work independently and collaboratively Key Responsibilities: • Develop, Identify and Cultivate sales opportunities with strategic clients for Structured Cabling Systems, Electronic Security Systems, A/V Systems and Perimeter Intrusion Systems., • Maintain and grow end user sales activity and potential business., • Achieve revenue and margin objectives., • Generate leads from speaking engagements, tradeshows, networking, and personal selling., • Build and maintain long-term relationships., • Develop customer needs via consultative selling., • Prepare strategic plans regarding daily activities, lead generation, customer contact and structure of calls and appointment and follow-up., • Prepare presentations and sales contracts., • Prepare proposals with detailed scope of work., • Facilitate bidding process with estimation/sales team using MS Outlook., • Engage directly and proactively with Design/Estimation and Operations teams to decisively shape and drive the direction of our product and service offerings., • Attend pre-bids, walk, and review jobsites., • Prepare and Coordinate Project Hand-Over Meetings with Operations., • Develop professionally (Classes, Certifications, Reading, and Training)., • You will be required to attend 2 training events a year., • Make face-to-face presentations., • Identify and resolve client concerns., • Knowledge and experience in design of Pref-Tech products and services., • In-depth knowledge of products and services that Pref-Tech offers., • In-depth knowledge of a rapidly changing market that comprises the products and services that Pref-Tech offers., • Self-starter with a positive outlook and a high level of enthusiasm., • Unwavering drive to develop and increase revenues., • Excellent presentation (development and delivery), verbal and written communication, and interpersonal skills., • Accurately and consistently input data and generate reports for future, current, and closed accounts in the CRM system., • Fully commit to company sales directives and actively participate in internal team exercises to enhance both personal and team growth in business performance Benefits: • Competitive salary with bonus structure plan, paid out quarterly, • 401k Safe Harbor Plan with up to 4% employer match (both Traditional and Roth options available), • Health, dental, vision and other elective insurances (including STD/LTD, Life, etc. elective benefit options), • Laptop, Cellphone, Credit card Work Hours: Hybrid role. Standard workdays and times are Monday Friday, 8:00 a.m. to 5:00 p.m. About 60% of the SDP work can be done remotely. The remaining 40% will include in-person activities such as meetings, networking events, etc. Some travel will be required. Core Values: • Understand, internalize, and represent our PGRIT core values:, • Our expectations are high, we take great pride in our work, and we communicate well., • We thrive on challenges. We do what it takes to get the job done., • We know what right is and do it every time., • Intelligent Thought. We plan meticulously, execute decisively, and resolve issues effectively., • Trusted Advisors. We are experts. We continuously develop our knowledge and transfer that knowledge to each other, our customers, and our vendors., • Fulfill our purpose statement with all decisions and actions:, • Within a family culture, nurture and inspire our employees to creatively resolve customer pain using the highest level of craftsmanship and service. Physical Requirement: This position is primarily office-based and requires the ability to sit for extended periods, operate a computer and standard office equipment, and communicate effectively in person and electronically. Occasional light lifting (up to 15 lbs.) may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement: Preferred Technologies, LLC is an Equal Opportunity Employer who is committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. We offer a smoke-free and drug-free workplace. Candidate Screening: Employment is contingent upon successful completion of background investigation and pre-employment drug screen. Pref-Tech maintains a drug-free workplace and conducts random drug screenings as part of our commitment to safety and compliance. All applications and resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted for an interview.

Job DescriptionCompany Description At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night. Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering comprehensive solutions that secure human and machine identities for the world’s largest brands. Sectigo’s automated, cloud-native CLM platform issues and manages digital certificates across all certificate authorities (CAs) to simplify and improve security protocols within the enterprise. Sectigo is one of the largest, longest-standing, and most reputable CAs with more than 700,000 customers and two decades of delivering unparalleled digital trust. “When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.” How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you. Job Description We’re looking for a forward-thinking, AI-savvy Digital Marketing Director to lead digital strategy for our Enterprise business, focused on organic growth, GEO (Generative Engine Optimization), content intelligence, and discoverability across AI and search platforms. You’ll play a critical role in shaping how enterprise buyers discover our brand and engage across the funnel — from high-intent SEO to LLM-optimized content, from global site performance to signal-based visibility in generative engines like ChatGPT and SGE. This is a strategic yet hands-on position, ideal for someone who thrives at the intersection of search, content, technical SEO, web optimization, and AI-driven growth experimentation. This is a full-time position based in the U.S., and the ideal candidate should be based in the greater Austin, Texas area. Here are the core functions, responsibilities, and expectations for this role: GEO & Enterprise Search Discovery • Own and evolve our GEO (Generative Engine Optimization) strategy — maximizing brand visibility across AI search platforms like ChatGPT, Google SGE, Perplexity, and Claude., • Optimize content and website structure for LLM discoverability, semantic depth, and AI citation relevance., • Lead enterprise SEO programs, including keyword strategy, content clustering, internal linking, and schema enrichment., • Manage digital performance of the enterprise website, with a focus on conversion, accessibility, and global optimization., • Partner with Product Marketing and Regional Marketing to localize and scale key experiences across priority regions., • Lead the enterprise content strategy for organic growth — collaborating with content, product marketing, and field to define themes, formats, and distribution tactics., • Identify gaps in topical coverage, support the creation of AI-ready content, and expand our digital footprint through thought leadership, use cases, and search-aligned narratives., • Define KPIs and reporting frameworks for organic performance, AI search visibility, and content engagement., • Use tools like GA4, HubSpot, Salesforce, SEMRush, Ahrefs, and LLM-based prompt analysis to drive strategic decisions., • Work cross-functionally with Product Marketing, Field, and Web to support enterprise GTM motions — including launches, narratives, and content hubs., • Ensure our digital strategy supports pipeline goals, vertical plays, and strategic enterprise messaging across owned channels. Education: • Proven success leading SEO, web optimization, and content performance programs., • Strong understanding of GEO, LLM optimization, and how generative AI is reshaping buyer discovery., • Experience with digital analytics tools like GA4, HubSpot, Salesforce, and Ahrefs., • Deep curiosity and comfort with experimentation, structured content strategy, and signal-based marketing., • Excellent communication and project management skills in a cross-functional, matrixed environment., • Hard-working and resilient personality., • A go getter who wants to grow and achieve great things. Additional Information Global team. Global reach. Global impact. At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.

Job DescriptionSalary: Wind Energy Transmission Texas (WETT) is a leading provider of electricity transmission services, dedicated to delivering reliable and sustainable energy solutions to our communities. With a commitment to innovation and excellence, we play a crucial role in ensuring efficient and safe renewable energy to the Texas grid. Our internship program offers aspiring individuals the opportunity to gain hands-on experience in the dynamic field of utility transmission while contributing to the growth and success of our organization. Internship Description: We are seeking a highly motivated and talented intern to join the Information Technology team to support system optimization, cybersecurity, and data management initiatives. Interns will assist with troubleshooting, user support, and implementation of technology upgrades. As an Intern, you will have the chance to work closely with industry experts and gain valuable insights into our transmission infrastructure's operations, maintenance, and planning. Throughout the internship, you will be exposed to various facets of our organization, allowing you to develop essential skills and knowledge in the field. Qualifications: • Must be currently enrolled in a Bachelor's or Master's degree program in Information Technology, Computer Engineering, or a related field. Preferably a junior or senior., • Strong analytical and problem-solving skills., • Excellent communication and teamwork abilities., • Eagerness to learn and adapt to a fast-paced environment., • Proficiency in Microsoft Office Suite., • Knowledge of the regulated utility industry, transmission systems, and power engineering concepts is a plus. Benefits: • Hands-on experience in a critical industry., • Mentorship and guidance from seasoned professionals., • Networking opportunities within the utility field., • Stipend, • Potential for future career opportunities with WETT.

Job DescriptionAbout Nominal Nominal is building the software infrastructure powering the world’s most advanced hardware systems — from spacecraft and autonomous vehicles to next-generation industrial machines. Our platform ingests high-rate telemetry, validates complex autonomy software in real time, and enables engineers to iterate faster without sacrificing safety or precision. We’re a small, fast-moving team of engineers and operators who own problems end-to-end, work across disciplines, and thrive on challenges at the intersection of hardware and software. As a dual-use platform, we serve top-tier commercial and defense customers, including the U.S. Navy, United States Air Force, Shield AI, and Anduril. We’re backed by Sequoia, General Catalyst, Founders Fund, Lux Capital, and Lightspeed Ventures. Our team draws experience from SpaceX, Palantir, Anduril, Applied Intuition, and other leading companies — united by a common mission: enabling hardware engineers to push the boundaries of advanced technology with speed, safety, and precision. In this pivotal role, you'll deliver Nominal’s vision of providing continuous testing to the industrial base, equipping engineers to deploy capability at scale, in the shortest time possible. You’ll maintain deal ownership of large enterprise and strategic accounts, selling a modern software platform to hardware organizations. It’ll be your role to communicate how our technology fits into their existing stack and helps them meet their critical testing outcomes. You will also be counted on to shape the early sales team and its culture.\uD83D\uDE80 About the role • Own the deal: Manage the full enterprise sales motion, including lead generation, opportunity / program qualification, negotiation, and closing, consistently moving deals through the pipeline and exceeding sales goals. Know and understand how to generate executive buy-in, end user excitement, financial buyer alignment, and IT & compliance / infosec sign-offs., • Build the relationship: Cultivate industry relationships by meeting decision-makers where they’re at: attend the niche manufacturing conference, host the executive dinner, or sponsor the right event. Maintain a finger on the pulse of the customer company strategy and how Nominal may fit into their priorities., • Craft the strategy: Build account plans to target innovative, first-mover programs and business units before expanding across the enterprise. Understand the organizational structure and priorities. Identify internal champions who will evangelize the product and our team., • Sell to an outcome: Deeply understand your customers’ business and technical challenges, communicating Nominal’s value proposition to C-level executives, testing managers and chief engineers, discipline engineers, systems architects & IT professionals, and finance teams. Help people see exactly how our tech helps them meet their goals. Artfully manage the politics and budgetary pressures / timelines at play with skill., • Partner effectively: Access the knowledge of the team around you, pulling in the right engineers to share targeted demos, perform discovery, identify capability gaps, understand integration and deployability options, share compliance and infosec guidance, and more. Work with business operations and marketing to develop the right sales collateral to nail the tailored messaging., • Maintain the forecast: Track opportunities with long lead times against quotas and company goals, manage a robust book of business, and provide accurate quarterly forecasts., • Build the team: Nominal is in the early days of building out a sales team. Play a critical senior role in building the scalable sales engine, defining the sales strategy, and contributing to the sales culture. Have an owner’s mindset across everything you do.\uD83D\uDD0D We're looking for someone with, • Proven sales experience: 3+ years of experience in enterprise or strategic accounts closing seven-figure deals, ideally selling technical products to industrial companies., • Solution seller: You thrive when it comes to complex solution selling and know how to pull together the right team across product, engineering, customer success, and more to get the job done., • Technical fluency: You can speak confidently about the technical challenges organizations encounter in their day-to-day workflows, whether to systems architects & technical integrators or mechanical engineers. You may have even been in their shoes before., • Relational master: You not only can build trusted, enduring relationships with customers, but you also intuitively understand and observe organizational dynamics and incentive structures., • Industry experience: You’re an experienced software seller of technical products; ideally in data, infrastructure, or industrial/manufacturing environments. You’re comfortable navigating complex enterprise settings. You understand how these industries operate and can build trusted relationships quickly., • Dynamic leader & team player: You’re a natural at leading and lifting those around you with a mix of humility, eagerness to learn, and empathy. You’re excited to be an integral part of an early sales team. You have coached others in the enterprise sales motion., • Ready to roll: Need to travel to close a deal? No problem. You’re ready to be where the action is, anywhere, anytime.⚡ Skills that supercharge us, • Sales technology fluency: Experience with leading CRM systems (e.g., HubSpot, Salesforce), productivity or enrichment tools (e.g., LinkedIn Sales Navigator, ZoomInfo, Common Room, Slack, Notion), and utilizing AI to create high-quality account research., • Product familiarity: Experience with data management and infra tools, such as AWS, Azure, Databricks, Datadog, Snowflake, MATLAB, and Grafana., • Data engineering proficiency: Knowledge of SQL, Python, Pandas, Influx, Timescale. Familiarity with Spark, Arrow, Kafka, Beam, and Flink., • Technical background or degree: Background in mechanical engineering or heavy industry✨ Benefits/Perks, • \uD83C\uDFE5 100% coverage of medical, dental, and vision insurance, • \uD83C\uDFD6️ Unlimited PTO and sick leave, • \uD83C\uDF7D️ Free lunch, snacks, and coffee, • \uD83D\uDE80 Professional development stipend

Job Description FloSports leads the way in delivering world-class digital streaming for millions of fans, families, and athletes in underserved sports. Our digital platform unites casual and dedicated spectators alike, offering thrilling live events from around the world with interactive features, real-time analytics, and powerful broadcast technology. As the essential destination for niche sports content, we deliver everything from breaking news and expert commentary to feature films, documentaries, and multi-episodic series. We've revolutionized the global sports media industry by building a diverse team—technologists and wrestlers, creators and cheerleading experts, designers and hockey enthusiasts, communicators and motorsport fanatics, producers and sports fans—all united by our passion to serve underrepresented sports communities. We're creating the ultimate destination for our sports, and we're looking for people like you to join us! THE ROLE: FloSports is looking for a passionate Senior Designer with a keen eye for creativity and a strong ability to produce visually captivating content. As a Senior Designer, you will play a crucial role in crafting engaging visual experiences that resonate with the FloSports audience and elevate the brand in the sports media landscape. This role will focus heavily on supporting various marketing initiatives across all channels and work closely with internal integrated marketing teams, content teams and live production teams. RESPONSIBILITIES: * Visual Content Creation: Lead the design process for a wide range of visual content, including but not limited to graphics, illustrations, social media assets, website elements, marketing materials, and video animations. Collaborate with the creative team to develop and execute compelling ideas that align with our brand and resonate with our sports-loving audience. * Brand Identity: Ensure consistency and adherence to brand guidelines across all design projects. Continually evolve and elevate our brand identity while maintaining a strong connection to our core values and mission. * User-Centric Design: Understand the needs and preferences of our audience to create user-centric designs that enhance user experience and engagement on our digital platforms. * Collaborative Leadership: Work closely with cross-functional teams, including marketing, content, and development, to integrate design elements seamlessly into various projects. Provide mentorship and guidance to junior designers and actively contribute to the growth of the design team. * Trend Analysis: Stay up-to-date with the latest design trends, sports industry innovations, and emerging technologies. Apply this knowledge to design concepts and stay ahead of the competition. * Project Management: Take ownership of design projects from concept to completion. Manage timelines, resources, and deliverables effectively to meet deadlines and ensure high-quality results. * Design Optimization: Analyze design performance and user feedback to iterate and optimize visual content continuously. A/B test designs to maximize engagement and conversion rates. KNOWLEDGE, SKILLS AND ABILITIES: * Experience: A minimum of 5 years of professional experience in graphic design, with a focus on digital media and sports-related projects. A strong portfolio showcasing a diverse range of design work is essential. * Sports Enthusiast: A genuine passion for sports and a deep understanding of various sports cultures, events, and athletes. This passion should translate into your design work, creating compelling visual narratives. * Technical Proficiency: Proficient in industry-standard design software (e.g., Adobe Creative Suite - Photoshop, Illustrator, InDesign, After Effects), as well as experience with video editing and animation tools (Cinema4D). * Creativity and Innovation: Demonstrated ability to think creatively and innovatively, pushing the boundaries of design to create fresh, engaging, and visually stunning content. * Collaboration: Strong communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Experience leading design projects and mentoring junior designers is a plus. * Attention to Detail: Meticulous attention to detail to ensure the highest quality of design output and consistency in brand representation. * Adaptability: Able to thrive in a fast-paced, dynamic work environment and adapt quickly to changing priorities and requirements. * Degree in Graphic Design or related field is preferred but not mandatory if supported by relevant work experience. OUR COMMITMENT TO DIVERSITY: FloSports exists to elevate the communities, athletes, and sports that have too often been overlooked. That mission starts with our own team. We believe that a diverse, inclusive workplace—one where different perspectives are sought out, heard, and valued—is essential to building a company that can truly serve the full spectrum of sports fans. We are committed to creating a fair and equitable environment where people from all backgrounds can thrive. To help mitigate bias and expand opportunity, FloSports uses a blind recruiting process that supports more objective, inclusive hiring decisions. We’re intentional in our practices because we believe the best ideas and innovations come from teams that reflect the diversity of the world around us. OUR BENEFITS: * Recognized three years in a row as a Top Workplace by the Austin-American Statesman * Flexibility at work - you can take control of your profession and personal schedule * All-hands events hosted annually in beautiful Austin, Texas * Annual equity awards for all top performers * Competitive and comprehensive medical, dental and vision plans * Peace of mind through company-paid short-term disability, long-term disability and life insurance * Generous 401(K) company match vested immediately * Progressive parental leave policies * Flexible paid time off * Hack-a-thons and a full calendar of team-building and social events * Company donation to youth teams and leagues that our employees coach * Stocked snack bar, catered lunch and breakfast tacos every week

Job Description Join our growing team at Contigo Technology! At Contigo Technology, we are a leading Managed Services Provider (MSP) delivering IT services to small and medium sized businesses in Austin, Texas. Our clients include established Austin companies and high growth technology businesses. Our company culture is fun, collaborative, and relaxed. We are located in North Central Austin near the Domain. We are seeking a highly organized and motivated Help Desk Technician to join our team. The ideal candidate will have a great attitude and be a self-starter with a passion for delivering excellent customer service. In this role, you will be responsible for assisting clients with Tier 1 IT issues and be the direct point of contact for delivering best in class support. To be successful, you should have the following abilities: • Good customer service skills: Ability to communicate effectively with clients and provide solutions to their technical problems in a friendly and professional manner., • Technical proficiency: Basic knowledge of computer hardware and software, as well as experience with troubleshooting and problem-solving techniques., • Attention to detail: The ability to analyze and diagnose technical issues, paying close attention to the details., • Good time management: Ability to prioritize tasks and manage multiple support requests in a fast-paced environment., • Patience and empathy: Ability to handle frustrated or angry clients with patience and understanding., • Basic networking knowledge: Understanding of basic networking concepts such as IP addresses, DNS, and basic network troubleshooting., • Collaboration: Ability to work well in a team environment, assisting colleagues and sharing knowledge to provide the best possible support to clients., • Document all relevant end-user information to identify and resolve problems, • Build positive relationships with clients, • Respond to and resolve assigned tickets, both remotely and onsite, • Utilize software updates, drivers, knowledge bases, and FAQs to resolve problems, • Test fixes to ensure complete resolution If you are self-driven, motivated, and have a positive attitude, we encourage you to apply for this exciting opportunity! Company DescriptionContigo Technology is a leading Managed Service Provider (MSP) offering comprehensive IT support for businesses in the Austin area. With over 100 clients, our experienced technical team has a wealth of knowledge and expertise in various line of business applications, cloud solutions, project management, and modern IT projects. We have been recognized as a top Microsoft Cloud Partner and have received accolades from Inc. Magazine and the Texas Workforce Commission. At Contigo, we are dedicated to supporting Austin's business community and are thrilled to be part of the city's thriving growth. As a full-service IT solution, we can act as your entire IT department or simply provide additional support to your current team. Whether you need complete IT support or just a little extra help, Contigo Technology is your solution.Contigo Technology is a leading Managed Service Provider (MSP) offering comprehensive IT support for businesses in the Austin area. With over 100 clients, our experienced technical team has a wealth of knowledge and expertise in various line of business applications, cloud solutions, project management, and modern IT projects. We have been recognized as a top Microsoft Cloud Partner and have received accolades from Inc. Magazine and the Texas Workforce Commission.\r\n\r\nAt Contigo, we are dedicated to supporting Austin's business community and are thrilled to be part of the city's thriving growth. As a full-service IT solution, we can act as your entire IT department or simply provide additional support to your current team. Whether you need complete IT support or just a little extra help, Contigo Technology is your solution.

Job Description Job Overview The BAS Field Technician II installs, programs, troubleshoots, and maintains building automation and control systems with minimal supervision. This role serves as a technical resource for complex system issues, supports project commissioning, and ensures that automation systems meet operational, safety, and efficiency standards. Essential Duties and Responsibilities • Independently install and commission BAS hardware, software, and networks for commercial/industrial projects., • Program controllers and user interfaces; adjust system logic to optimize performance., • Diagnose and resolve complex issues with sensors, actuators, controllers, and system integrations., • Perform preventive maintenance and system upgrades, ensuring reliability and compliance., • Support system commissioning and functional performance testing for new projects., • Collaborate with engineers, project managers, and subcontractors to meet deadlines and specifications., • Train and mentor Technician I staff in installation and troubleshooting procedures., • Document service activities, system changes, and customer interactions accurately., • Provide on-site technical support and build positive customer relationships., • Associate’s degree or technical certification in HVAC, Electrical, or Controls (or equivalent work experience)., • 3–5 years of BAS or HVAC controls experience, including programming and commissioning., • Proficiency with at least one major BAS platform (e.g., Siemens, Johnson Controls, Honeywell, Trane, Schneider, Delta)., • Strong troubleshooting skills with HVAC equipment and building systems integration., • Working knowledge of control theory, DDC systems, and energy management strategies., • Basic networking skills (IP addressing, routers/switches) preferred., • Effective communication and customer service skills., • Ability to lift and carry up to 50 lbs., • Ability to work in various environments, including confined spaces, attics, crawlspaces, and at heights., • This is a field-based position requiring travel to commercial, institutional, or and industrial buildings., • Health Insurance: Employer covers employee cost; dependents paid by the employee., • Vision and Dental Insurance: Employee-paid., • Basic Life Insurance: Employer-provided coverage up to $50,000., • Health Reimbursement Account (HRA): Company pays a portion of the medical deductible., • 401(k) Plan: 4% employer match after 1 year., • Ancillary Insurance options: disability, critical illness, hospital indemnity, accident and more., • Paid Time Off (PTO): 15 days annually., • Holidays: 9 company-paid holidays., • Bonus: Eligibility for annual bonus., • Learning: Professional development and career growth opportunities.

Job DescriptionDesktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience· Understanding of the application of security controls on the image· Microsoft Office engineering experience· Integrating anti-virus applications in an image· VPN/Remote access (Cisco Secure Access with RSA a plus)· Windows Scripting experience· Good writing skills Ideally, you will also have:- VB and/or VBA coding experience a plus· VDI/Citrix experience· SMS/SCCM experience a plus· Understanding of PKI· VMWare experience· Litigating software such as Ipro and Concordance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Help Desk Support Department: Technical Services - Help Desk & Operations Location: On-Site - Austin, TX Role Type: Full-Time, Contract to Hire About Our Client Our client provides statewide support services for court operations and technology systems. They oversee essential technical services that help maintain system functionality, user access, and technology operations across judicial offices. Job Description We are seeking Two Help Desk Support professionals to provide front-line technical support, answer inbound calls and emails, and resolve customer issues in a timely and professional manner. This role includes troubleshooting, password resets, basic hardware and software support, onboarding tasks, and providing support for audio/video equipment in conference rooms. Candidates will be responsible for documenting all support interactions, escalating issues appropriately, and communicating observed trends to management. Duties and Responsibilities • Provide front-line support by responding to inbound calls and emails., • Gather and analyze information to determine the best resolution path., • Perform basic troubleshooting including password resets, printer configuration, and break/fix steps., • Update website content as directed., • Create accounts and configure hardware as part of onboarding processes., • Support audio and video equipment in conference rooms., • Support more complex issues when configuration solutions are already documented., • Document all interactions in the tracking system., • Escalate issues as needed., • Communicate identified trends to management. Required Experience/Skills • 3 years of customer service experience (written, verbal, and in-person)., • 2 years experience working with customers across all levels of technical proficiency., • 2 years experience supporting computers, Microsoft Office Suite, Windows 10, Adobe products, and general troubleshooting., • 1 year experience with Active Directory., • 1 year experience with cloud platforms such as Microsoft Azure. Preferred Experience/Skills • 1 year strong desire for growth and advancement within the organization., • 1 year strong desire for career development within an opportunistic environment. Apply today to join a support-focused technical team serving statewide judicial operations. Keywords: Help Desk | Technical Support | Windows 10 | Active Directory | Azure | Customer Service | Troubleshooting | On-Site Support |

Job Description Join GlacierGrid – Powering Sustainable Businesses for the Future GlacierGrid is on a mission to revolutionize how the restaurant, convenience store, and hospitality industries manage energy and temperature monitoring, reducing energy waste, increasing profitability, and making sustainability effortless. We're a rapidly scaling technology startup trusted by global and established brands like McDonald's, Domino's, Dutch Bros, Burger King, 7-Eleven, and Panda Express to significantly reduce emissions and operational inefficiencies. Our innovative LoRaWAN-powered solutions protect the planet while driving meaningful results for our customers. If you're passionate about sustainability, technology, and solving complex business challenges, GlacierGrid is where you belong. Account Executive at GlacierGrid Selling at GlacierGrid means you are the CEO of your accounts. No bureaucracy. No caps on commissions. No territories. Strong product-market fit with 6 consecutive quarters of revenue growth. We're a startup where everyone is scrappy and everyone wants to win. Want unlimited upside? Come join us! • Base: $75,000-90,000, • OTE $175,000-$250,000, • Commission: Uncapped This role reports directly to the COO and is based remotely, with some travel required. Responsibilities: • Generate leads through strategic prospecting, cold calling, emailing, and social outreach., • Prospect into, qualify, and close a high volume of deals with mid-market accounts., • Understand potential customers' business needs and effectively articulate our solution., • Execute all aspects of the sales cycle, from first call to close, with support from inbound marketing leads and our SDR team., • Navigate customer organizations to identify key decision-makers related to each opportunity., • Consistently exceed monthly goals, pipeline metrics, and other KPIs., • Meet or exceed assigned daily activity minimums., • Become a power user of the GlacierGrid platform., • Possess a 4-year degree or equivalent sales experience., • Have experience in a sales or sales support role; experience selling a technology/SaaS product is a bonus., • Demonstrate a commitment to making an impact on the climate crisis., • Have excellent interpersonal, verbal, and written communication skills., • Possess a high degree of professional resilience., • Must be coachable and willing to receive and implement feedback., • Have experience working with a CRM (e.g., Salesforce, HubSpot) for pipeline management and forecasting., • Possess a competitive drive and thrive in a fast-paced, dynamic startup environment.

Job DescriptionSaronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms. Saronic is seeking a highly skilled and experienced IT Engineer to join our dynamic IT team. The ideal candidate will have a broad range of IT knowledge, with expertise in systems administration, network management and technical support. This role requires a proactive professional who can manage complex IT projects, troubleshoot advanced technical issues, and contribute to the continuous improvement of our IT infrastructure. As the IT Engineer, you will play a critical role in protecting Saronic from and mitigating risks to our groundbreaking ASV technology.Key Responsibilities • Systems Administration:, • Manage and maintain both on-prem and cloud servers, including installation, configuration, and updates., • Monitor system performance to ensure high availability and reliability., • Implement and oversee backup and recovery solutions., • Network Management:, • Support and maintain LANs, WANs, and other networking systems., • Support network security and compliance with company policies., • Troubleshoot network performance issues and implement solutions., • Technical Support:, • Provide advanced technical support to internal users, resolving complex hardware and software issues., • Develop and maintain IT support documentation and procedures., • Mentor junior IT staff and provide training as needed., • Audio-Visual (AV) Support:, • Manage and support AV systems, including setup and troubleshooting of conferencing equipment., • Coordinate AV requirements for meetings, presentations, and events., • Stay updated on the latest AV technologies and recommend improvements., • ServiceNow Administration:, • Administer and maintain the ServiceNow platform, including IT Service Management (ITSM) modules., • Develop workflows, automate processes, and customize ServiceNow applications to meet organizational needs., • Provide user support and training on ServiceNow functionalities., • IT Projects:, • Lead and manage IT projects from planning to execution, ensuring timely delivery and alignment with business objectives., • Collaborate with cross-functional teams to assess technology needs and recommend solutions., • Evaluate and implement asset management to improve efficiency and visibility., • Security and Compliance:, • Ensure the security of IT systems and data through adherence to security policies and best practices., • Participate in the development and enforcement of IT policies and procedures., • Stay current with emerging threats and implement measures to mitigate risks., • Vendor Management:, • Coordinate with external vendors and service providers to procure IT equipment and services., • Manage relationships and contracts to ensure optimal service delivery and cost-effectiveness., • Documentation and Reporting:, • Maintain detailed documentation of IT systems to include SOP’s., • Prepare reports on system performance, incidents, and project status for management.Qualifications, • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience., • Minimum of 7 years of experience in IT support, systems administration, and network management., • Proven experience managing complex IT projects and leading technical initiatives., • Proficiency with ServiceNow platform administration, workflows and design., • Confirmed experience with operating systems such as Windows Server, Linux, and macOS., • Strong knowledge of networking concepts, including TCP/IP, DNS, DHCP, and VPNs., • Experience with virtualization technologies (e.g., VMware, Hyper-V)., • Knowledge of security principles and practices, including firewalls, VPN’s, EDR, MDM, SIEM, Identity and Cloud management., • Experience with backup and disaster recovery and implementation.Benefits, • Medical Insurance: Comprehensive health insurance plans covering a range of services, • Saronic pays 100% of the premium for employees and 80% for dependents, • Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care, • Saronic pays 99% of the premium for employees and 80% for dependents, • Time Off: Generous PTO and Holidays, • Parental Leave: Paid maternity and paternity leave to support new parents, • Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses, • Retirement Plan: 401(k) plan, • Stock Options: Equity options to give employees a stake in the company’s success, • Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage, • Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office Physical Demands, • Prolonged periods of sitting at a desk and working on a computer., • Occasional standing and walking within the office., • Manual dexterity to operate a computer keyboard, mouse, and other office equipment., • Visual acuity to read screens, documents, and reports., • Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.

Job DescriptionCompany Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges. At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do. Job Description Who You’ll Work With As a team member of the Arista Sales team, you are the face of Arista to our customers; their internal champion for the problems they need to solve. As their champion you will align Arista’s technical resources to achieve your customer’s business outcome. You will partner with some of the most skilled Customer Engineers in the industry in addition to our Professional Services and Executive teams to help them understand how to execute on your customer’s behalf. Our sales teams have a culture of team success, where you’ll collaborate and be supported by like minded sales professionals. This role typically reports to a Regional Sales Manager or Area VP of Sales. What You’ll Do We have an exciting opportunity for a success driven Sales Leader to fulfill the role of a Client Sales Director, TX State Agencies within our growing Sales organization in the Austin, TX area. If you thrive in a fast moving, results-oriented, and rewarding environment, take a closer look at Arista Networks. Job Responsibilities include but not limited to the following; * The Client Sales Director will be responsible for consultative selling and solution development efforts that best address large customer needs within a list of targeted TX State Agency accounts. * You will identify, develop and close sales opportunities across the Arista product portfolio including Data Center and Campus Networking platforms including our Cloud based WI-FI and POE switches. In addition, the product portfolio includes the Arista Routing Platform, Cloud Vision (network automation & telemetry), and our DMF Fabric Monitoring, NDR, Endpoint and AI-driven Network Identity Management solutions. * Establishing productive, professional relationships with key personnel in assigned agencies * Creating and executing targeted account plans in concert with partner managers and sales engineering team. * Establish customer demand through pre-engagement planning, research, and solution alignment to mission. * Manage and align year 1 to year 3 business priorities across a named account territory. * Create a marketing plan aligned with named accounts and territory. Qualifications You are a driven Sales Leader with a proven track record of pursuing and closing large big bet deals within Texas State Agencies Minimum Job Requirements: * Bachelor Degree (BA/BS,CS,BBA) or equivalent * A minimum of 10+ years of Sales experience with a focus on developing large Texas State Agency customers. * Demonstrated leadership skills to lead both internal cross functional teams within Engineering, Legal, Marketing and external partners. * Proven navigation of End User requirements definition through the contracting and resale processes is mandatory. * Working knowledge of networking (Route, Switch, SDN, SD-WAN, Campus Networks, Network Virtualization, NFV,), data center, and/or network automation solutions are prerequisites. * Demonstrated people skills and ability to cultivate and maintain relationships at all levels. * Proven track record of building business plans, documenting the processes, and exceeding sales targets. * Travel to our customers and regional partners within the territory #LI-SR1 Additional Information Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description Job Title: IT Systems Engineer (IT Desktop Engineer) Location: Austin, TX (Day 1 Onsite) Description: Description: We are seeking a skilled IT System Engineer to support and maintain both virtual and physical infrastructure for our organization. This role encompasses a broad range of IT functions, including on-premises and cloud-based systems. The ideal candidate must be self-directed, a fast learner, and comfortable working in a fast-paced team. They should be flexible enough to work on modern systems or legacy components to understand all the pieces that should align correctly to support a large enterprise development team. The qualified candidate should be able to provide support 24/7 and rotate weekends on-call with current team in Austin, TX. Job Responsibilities: Server and Network Management: • Install, configure, and troubleshoot Linux and Windows servers and workstations, as well as WAN/LAN networks and software backup applications., • Troubleshoot and resolve Unix (RHEL and Ubuntu) issues/failures., • Troubleshoot and resolve subscriptions for Windows and Linux server licenses and renewals., • Manage physical to virtual workstations as needed, • Plan, forecast, and implement new system hardware infrastructure, including the phasing out of legacy systems and components., • Plan, test, and implement upgrades to Unix, Windows, and MySQL databases., • Plan, test, and implement upgrades of software fix packs to desktop and server OS, including creating a project plan, coordinating meetings, and managing resources., • Support annual desktop and system audits., • User Support and Training:, • Provide occasional 24/7 support and participate in a rotating weekend on-call schedule with the team., • Provision and de-provision users for tool access, including managing user access to project server resources., • Write and maintain training, installation, and process documentation for users as needed., • Collaborate with various teams to support both modern systems and legacy components, ensuring cohesive operations across all IT systems., • Hold and facilitate meetings with internal and client teams to discuss server and application upgrade requirements., • Create and manage CRQs in Remedy for issues or infrastructure support., • Maintain management of internal project wikis and email distribution lists., • Development Tool Support:, • Provide management of binaries for IDEs and associated components for Git development., • Support Git development software tools and resolve related issues., • Troubleshoot and resolve issues with HP and UFT applications and user support., • Conduct inventory assessments for servers, desktops, laptops, workstations, and network appliances., • Strong experience in managing virtual and physical server environments, including Linux and Windows server environments, network protocols, and backup applications., • Performs system backups and recovery. Maintains data files and monitors system configurations to ensure data integrity., • Self-motivated, fast learner, and adaptable to a fast-paced team environment., • Ability to work effectively with both modern and legacy systems to support a large enterprise development team., • Familiarity with Git and development tools., • Ability to communicate technical concepts and IT terminologies to users and apply those concepts to resolve issues., • Experience with inventory management, root cause analysis, and troubleshooting software tools.Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Station Supervisor employed by Trego/Dugan Aviation at AUS General Purpose of Job: Serves as a working shift Supervisor for daily operations. Directs, trains, and coordinates an assigned shift for services provided to airlines and charter aircraft. Lead by example, exemplifying integrity, professionalism, and excellent communication skills. Motivate to achieve results while leading people fairly and with respect. Must be totally committed to the importance of serving the customer and have an excellent customer service focus. Essential Duties and Responsibilities: • Plans, organizes, directs, and participates in the Customer Service and Ramp Services operations for both contracted commercial flights and charter aircraft. Service operations include passenger check-in, security screening; baggage transfers to and from aircraft, aircraft cleaning, lavatory services, and aircraft power unit hookups., • Direct and train assigned Agents. Training includes new employee training and on-going in-service training, including monthly compliance and yearly safety training. Maintains required training records., • Implements departmental policy as directed for operations. Advises the FBO Director and Regional Manager on policy issues, including making recommendations and decisions as appropriate and developing more efficient methods of operations as needed., • Coordinates Services activities with air carrier personnel, station managers, and representatives of the Transportation Security Administration (TSA) as required for assigned shift., • Participates in the operation and training of various types of equipment, including, but not limited to, aircraft loading bridges, baggage tugs and carts, belt loaders, electric carts, lavatory carts, portable water carts, air starts, towbars and portable stairs in and around aircraft. Ensures equipment is always maintained in good working order., • Ensures compliance with current Federal Aviation Administration (FAA) and TSA security regulations, airline corporate rules and regulations, directives, and procedures. Implements necessary changes in operations as directed. Attends regular and as-needed meetings., • Maintains emergency checklists and supplies., • Prepares and submits verbal and written reports related to service activities and Agents as required., • Updates Multi-User Flight Information Display System (MUFIDS) as required., • Coordinates communications between Airport, airline dispatch personnel and flight captain, including, but not limited to, information related to passenger manifests, weight/balance, fueling requirements, on/off times, uplift, flight release and weather packages., • Direct and participate in the work of daily operations activities;, • Prepare timely written and verbal reports, training demonstrations, etc.;, • Follow oral and written instructions;, • Communicate effectively both verbally and in writing;, • Deal effectively and courteously with co-workers and customers;, • Exercise sound, independent judgment;, • Analyze situations and problems with a results-oriented focus;, • Resolve conflict effectively;, • Identify and evaluate solutions, and effectively implement determined action;, • Approach problem-solving creatively and with a team orientation;, • Present an overall professional image;, • Perform the essential functions of the job without posing a threat to the health and safety of others;, • Model and promote acceptance and respect for differences among employees;, • Perform effectively as a member of the team in carrying out both the TDA stated mission and philosophy and the TDA. client’s goals and objectives;, • Be pleasant with others on the job and display a good-natured, cooperative attitude;, • Be reliable, responsible, and dependable, and fulfill obligations;, • Attention to detail is a must;, • Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in very difficult situations;, • Accept criticism and deal calmly and effectively with high stress situations, be open to change (positive or negative) and to considerable variety in the workplace;, • Willingness to take on responsibilities and challenges;, • Be sensitive to others' needs and feelings and be understanding and helpful on the job;, • Develop one's own ways of doing things abiding by to TDA/Airline’s policies and procedures, guide oneself with little or no supervision, and depend on oneself to get things done; Performs bending, squatting, kneeling, walking, climbing, reaching from ground level to overhead; possess ability to grip objects. Must be able to push, pull, lift, and carry things such as heavy objects, luggage, and packages (up to 75 pounds) in and out of aircraft within confined aircraft cargo space or onto or from a conveyor belt, must be able to respond to audio transmitted information or alarms, must be able to distinguish color for such things as aircraft wingtip lights and aircraft instrument panel lights, may be subject to standing for long periods of time. Work Environment: Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes, and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work. Education, Experience and Training: Highly sought 1-year of experience in the aviation industry. Highly sought 6 months of experience must be equivalent to an Airline Service Agent to include ticketing and/or Ramp Services support. Must receive initial/advanced Operations Services training required by the individual airlines within probationary period. Knowledge: Thorough working knowledge of the types of aircraft used at the station. Thorough working knowledge of current FAA/TSA security directives & the procedures affecting operations as well as general procedures for passenger processing and baggage transfers. Licensing/Certification: Must possess a valid Driver’s License; must obtain and maintain a current Complaint Resolution Official (CRO) certificate when required by individual airlines companies; a Ground Security Coordinator certificate with certification for aircraft over 61 seats within the probationary period; must possess the following certificate of training upon hire: De-Icing/Anti-Icing if required, Aircraft Pushback, security search, and Security Exit Door training. Miscellaneous Requirements: Must successfully pass a background investigation with a fingerprint-based criminal records check in accordance with Title 14, Code of Federal Regulations, Part 1542, and Airport Security, as required by the Transportation Security Administration. Must pass a pre-employment drug test and periodic random drug testing as required in 49 Code of Federal Regulations Part 40 for safety-sensitive employees. Must be able to work a variety of assigned shifts including evenings and weekends.

Job Description Summary of Job: The Associate IT Systems Specialist will serve as the initial point of contact for all IT infrastructure for offices across the organization. Will engage in efforts with the IT Team to support users, optimize up time for systems, and manage desktops and machines for all users. Spends the majority of time on standard end user or IT support. This job is hybrid and will be based out of our HQ in Austin, TX. Description of Job Duties: • Provide first line technical support to internal users, • Monitor, manage, and administer network, end-point & security devices, • Handle computer support, setup and user on- and off-boarding, • Support VoIP phone systems, • Google Workplace and Office 365 support, • Participate in Security & Privacy operational reviews, • Service authorization requests as assigned, • Maintain support relationships with outsourced services and vendors as needed, • Evaluate and recommend improvements to IT processes, • Automate internal processes using scripting languages, Zapier, and similar tools, • Continuous tool evaluation to align with best practices and innovation, • Logs, alerts and event response, • Basic knowledge of how to execute and improve the management of our IT infrastructure., • Hands-on IT Support experience in a production environment, • Experience supporting Microsoft Windows 10+ and MacOS systems, • Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, ICMP and TCP/IP protocols and applications, • Experience with Cloud Infrastructures such as Google Cloud Platform, AWS, and others., • Experience with SAML/SSO solutions such as JumpCloud, • Experience with Mobile Device Management, • Experience supporting one or more Linux distributions, • Ability to resolve technical issues effectively and efficiently, • 1 - 2 years of experience in IT support for a business environment QQRI1RHqRV

Job Description Due to client requirements, this position is open only to U.S. Citizens or Green Card holders • 3-4 years of experience in EUC H&F Support. (End User Compute – Deskside Support), • Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications., • Good customer handling skills and prior experience in Concierge (VIP Users) support, • Install, troubleshoot, and repair desktop/laptop issues (both hardware/software), • Basic troubleshooting of Conference devices/Projectors,/Meeting room facilitation., • SCCM client end installation & troubleshooting knowledge, • Basic knowledge of Networking and Active Directory, • Must have right attitude and customer centric approach., • Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW), • 100% onsite - Working from our client's office We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.\r\nOur management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.\r\n\r\nWe bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.\r\n\r\nIn today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.

Job DescriptionJoin one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin's Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees' careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins. As an IT Support Intern, you'll help keep our technology running smoothly by diagnosing and resolving hardware, software, and network issues. You'll support system maintenance, manage user accounts, and document technical solutions. This will help you gain hands-on experience in real-world IT operations and problem-solving. This position is expected to start in January 2026 and continue through the entire Spring 2026 term (through May 2026). Our internships are a minimum of 12 weeks, part-time and on-site. In This Role: • Manage IT tickets by troubleshooting basic issues, documenting solutions, and escalating complex problems to the IT team, • Follow established IT processes, suggest workflow improvements, and help create internal and user-facing documentation, • Provide timely follow-ups with end users on open tickets and communicate resolutions to meet service level agreements, • Assist with the offboarding process by deactivating accounts, backing up data, and tracking company assets, • Help create and deploy system images for hardware setups, • Maintain and organize inventory records for IT assets, including computers, peripherals, and software licenses, • Track and document the lifecycle of IT equipment, • Other duties as assigned by Management, • Uphold our Core Values and be a valuable member of the Four Hands team:, • Be open and honest, • Reach for excellence, • Act with responsibility, • Value the whole person, • Currently pursuing a degree in Information Technology, Computer Science, or a related field, • Basic understanding of Windows OS, exposure to Microsoft Azure is a plus, • Familiarity with imaging tools and inventory management software About Four HandsHeadquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home. Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win. And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done. Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. Visit for more information.

Job Description Collective Power, Independent Spirit. LaunchPad Home Group is a family of home services brands that share relationships, support systems, best practices, and capital bases to ultimately enhance the homeownership experience. We are seeking to hire a Senior IT Support Specialist to join our versatile IT team. The primary focus of this role, especially in the first 6-12 months, is to provide exceptional, senior-level technical support, with a heavy emphasis on the Google Workspace ecosystem. The ideal candidate is a "people-first" technologist, someone with outstanding communication skills and a passion for solving user problems. While this is a support-heavy role initially, we are looking for an individual with the aptitude and ambition to grow into a key automation resource for the team. They will start by executing and improving on our existing IT strategies and will be given opportunities to develop skills in modern automation platforms. At LaunchPad, we pride ourselves on an employee-first culture, extensive benefits, and career development. If you’re looking for a fast-paced, start-up environment where you can bring your IT expertise to the forefront and contribute to the growth of our brands, at a company that supports your growth and acknowledges your contributions, JOIN OUR TEAM! Key Responsibilities • Serve as the primary point of contact for all employee technical support issues, providing timely resolution for both onsite and remote team members and brand partners., • Manage the entire lifecycle of user endpoints, including laptops, mobile devices, and other IT equipment (only if local to Austin). Troubleshoot and resolve hardware, software, and peripheral issues, including common problems with Windows 10/11 MacOS operating systems (e.g., sound and monitor connection)., • Act as the "face of IT" for newly acquired companies, providing dedicated support to ensure a smooth technical onboarding experience., • Administer and maintain core technology platforms, with a primary focus on Google Workspace. This includes user account management, email setup, and administering applications like Docs and Drive., • Manage user access controls, permissions, and security settings for various systems and applications. Execute and continuously improve IT processes for onboarding, offboarding, and software access., • Automate repetitive tasks using low-code/no-code platforms., • Administer Hubspot and other key applications., • Communicate any needed system changes to the rest of the team., • Document technical procedures, system configurations, and troubleshooting steps., • Create and maintain knowledge base articles for both IT technicians and end-users. Experience: • 3 - 5+ years in a senior IT support or systems administration role with proven experience in a fast-paced, user-facing support role., • Expert-level administration of Google Workspace is the most critical technical requirement, with deep experience in Gmail, Drive, Groups, Admin Console security settings, and user management., • A strong understanding of modern endpoint management for both Windows and macOS, as well as general IT infrastructure, including DNS/Domain management, network protocols, and basic network troubleshooting., • Exceptional communication, writing, and interpersonal skills with the ability to explain technical concepts to non-technical users, build relationships, and manage projects effectively., • Strong analytical and problem-solving skills, with a creative approach to balancing urgent needs and long-term projects while interpreting data to provide actionable insights., • Experience managing a business VOIP phone system (e.g., RingCentral, Dialpad, GoToConnect)., • Familiarity with CRM administration, specifically Hubspot, in a support capacity., • Experience working in an agile or "pod-based" team structure., • A proven track record of improving processes or creating helpful documentation in a previous role., • Some experience in web hosting and DNS management (Cloudflare)., • Relevant certifications (such as CompTIA A+, Microsoft Certified Professional, or Google Workspace certifications) are a plus. What does it take to work at LaunchPad? • Flexibility and agility, • A high-growth mindset, • Proactive problem solving, • A love of collaboration and working cross-functionally, • Initiative: Identifying opportunities to improve not only IT but the product, service, and organization as a whole If this piques your interest, apply today and chat with our recruitment team further.

Job DescriptionHeadquartered in Austin, Texas, with its EMEA HQ in Paris, Way is the category-leading B2B technology platform empowering brands to unlock the power of experiences. In a world where 76% of consumers prefer spending on experiences over material goods, Way enables brands to adapt to this shift with cutting-edge technology. Founded in 2020, Way began as a solution for hospitality brands to drive brand loyalty and generate experiential revenue at scale. Industry leaders like Hyatt Hotels, Hilton, Trailborn, and Auberge Resorts Collection rely on Way’s all-in-one experiential platform to launch unforgettable experiences — from hot air balloon rides in Mexico City to truffle hunting in the French countryside. Way has achieved significant milestones, including a $20 million Series A funding round in late 2022, led by Tiger Global and MSD Capital (Michael Dell), at a $100M valuation. As the company continues its rapid growth, we’re seeking visionary, driven team players to join our dynamic environment, where challenges are met with unmatched rewards as we transform the hospitality and experiences industry globally. Key Responsibilities • Lead end-to-end design of product features – including discovery, ideation, prototyping and polished UI, • Collaborate with engineering to ensure high-quality implementation, • Run lightweight research and usability testing, • Partner with product and business stakeholders to define problems, scope, and solutions, • Contribute to brand design needs, including marketing visuals, campaign assets, and sales decks, • Ensure visual consistency across brand and product touchpointsWhat We Are Looking For, • 4+ years of experience in a senior design role in a fast-paced startup environment, • Portfolio of shipped work showing strong visual and interaction design. We’re looking for clarity, craft, and business impact – not just conceptual work, • Experience designing thoughtful user journeys and edge cases across multi-step workflows—not just screens, • An exceptional eye for visual design—typography, layout, hierarchy, and polish matter deeply to you, • Proficiency in Figma, Adobe Creative Cloud, and Webflow, • Exceptional communication and presentation skills, with a proven ability to articulate design concepts and gain buy-in from stakeholders., • Experience with design systems, programming, or AI technical tools (optional but valued), • Candidates are required to be located in or willing to relocate to Austin, TX - Way is building a workplace environment of team members who are passionate and excited to be together in person at its space in Austin to continue to enable our fast-paced growth trajectory, • You should be excited about startups and not looking for an easy job. This is a commitment, but it’s a commitment that will set you, and as a byproduct, the company, apart from the packWhy Join Way?, • Attractive salary package commensurate with experience and skill level., • Comprehensive healthcare coverage and other benefits., • Opportunities for professional growth in a fast-paced tech environment., • Stock options that offer a stake in our success., • Modern office located in the vibrant city of Austin, Texas., • Annual stipends for hotel stays and travel, allowing you to experience our partner offerings firsthand. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Push Security Push Security is redefining Identity Security by empowering organizations to secure their workforce and stop modern identity and phishing attacks through visibility, control, and collaboration. As organizations rapidly adopt cloud and SaaS tools, traditional security solutions struggle to keep up. Push enables security teams to address modern threats with user-focused, automation-driven tools that integrate seamlessly into existing environments. We are seeking a dynamic and results-driven Regional Sales Manager (Enterprise AE) to lead our expansion in the TOLA market. Candidates must be based in Dallas, Houston or Austin for this role. Role Overview As a Regional Sales Manager, you will be responsible for driving revenue growth and market share within your territory. You will build and nurture strong relationships with key decision-makers, develop and execute strategic sales plans, and crucially, use local and national channel partners to drive new logo acquisition. This is a high-impact role that requires a deep understanding of the cybersecurity landscape and a proven track record of exceeding sales targets.Key Responsibilities • Sales Strategy & Execution: Develop and implement a comprehensive sales strategy for your region, focusing on identifying and closing new business opportunities., • Pipeline Management: Build and maintain a robust sales pipeline, accurately forecasting revenue and managing sales cycles from lead generation to close., • Relationship Building: Cultivate and maintain strong relationships with C-level executives, IT leaders, and security professionals within target accounts as well as local and national channel partners., • Territory Management: Effectively manage and prioritize accounts within the assigned territory, identifying key growth opportunities and optimizing resource allocation., • Product Expertise: Maintain a deep understanding of our cybersecurity platform and effectively communicate its value proposition to prospects and customers., • Collaboration: Collaborate with internal teams, including marketing, product, and customer success, to ensure a seamless customer experience., • Market Analysis: Stay abreast of industry trends, competitor activities, and emerging security threats to identify new market opportunities., • Sales Reporting & Analysis: Provide accurate and timely sales reports, forecasts, and market insights to senior management.Qualifications, • 5+ years experience in cybersecurity sales, with a proven track record of exceeding sales targets., • Strong understanding of the cybersecurity landscape, including SaaS security, identity security, or endpoint security., • Strong understanding of Identity security or Identity security background, • Established network of contacts within the assigned geographic enterprise market., • Excellent communication, presentation, and negotiation skills., • Ability to thrive in a fast-paced, dynamic environment., • Strong business acumen and strategic thinking skills., • Experience using CRM platforms, preferably Hubspot, • Ability to travel throughout the assigned territory as needed., • (Preferred) Experience selling SaaS Identity security solutions., • (Preferred) Relationships with local/national channel partners to drive new logo acquisition.

Job DescriptionSaronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms. Job Overview We are seeking a Field Support Representative to join our team, specializing in providing on-site technical support and assistance to our DoD partners and customers. This role requires frequent travel to partner and customer locations.Responsibilities • On-Site Technical Support: Provide on-site technical support and assistance to partners and customers during product integration, installation, commissioning, and ongoing operations. Troubleshoot and resolve complex technical issues related to our autonomous surface vessels, systems, and software, • System Integration: Collaborate with partners and customers to integrate our autonomous surface vessels into their existing systems and infrastructure. Ensure seamless interoperability and compatibility between our products and their operational environment. Support system-level testing and validation activities, • Customer Training and Documentation: Conduct training sessions and workshops to educate partners and customers on the operation, maintenance, and troubleshooting of our products. Develop training materials, user guides, and technical documentation to facilitate knowledge transfer and best practices, • Remote Support and Troubleshooting: Provide remote technical support to partners and customers, leveraging communication tools and remote access capabilities. Diagnose and troubleshoot issues, guide users through problem resolution, and escalate complex issues to the appropriate teams for further investigation, • Field Testing and Validation: Participate in field testing and validation activities at partner and customer locations. Collect data, assess performance, and provide feedback to the engineering and design teams. Collaborate with cross-functional teams to address any identified issues and implement necessary improvements, • Customer Relationship Management: Build strong relationships with partners and customers by delivering exceptional technical support and fostering effective communication. Understand their needs, gather feedback, and advocate for their requirements internally. Act as a technical liaison between partners/customers and Saronic internal teams, • Continuous Improvement: Identify opportunities for process improvements and product enhancements based on customer feedback and on-site experiences. Collaborate with internal teams to implement changes and contribute to the ongoing improvement of our products and services, • Travel Management: Coordinate travel logistics and scheduling for on-site visits. Ensure timely and efficient travel arrangements, including transportation, accommodation, and necessary equipmentQualifications, • Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or a related field. Advanced degree preferred, • Minimum of 3 years of experience in a field support or customer-facing technical role, preferably with complex hardware or software systems, • Strong technical knowledge of autonomous systems, robotics, or marine vessels, including their integration, operation, and troubleshooting, • Excellent problem-solving and analytical skills, with a track record of diagnosing and resolving complex technical issues in real-world environments, • Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders, • Customer-oriented mindset with a passion for delivering exceptional support and building long-term relationships with partners and customers, • Willingness to travel frequently to partner and customer locations, both domestically and internationally, as required, • Familiarity with remote support tools and troubleshooting methodologies, • Valid driver's license and willingness to operate company vehicles or rental cars as needed, • This role may require flexibility to work during weekends or outside standard business hours to meet project deadlines, respond to urgent needs, or support essential business operations. Benefits, • Medical Insurance: Comprehensive health insurance plans covering a range of services, • Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care, • Saronic pays 100% of the premium for employees and 80% for dependents, • Time Off: Generous PTO and Holidays, • Parental Leave: Paid maternity and paternity leave to support new parents, • Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses, • Retirement Plan: 401(k) plan, • Stock Options: Equity options to give employees a stake in the company’s success, • Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage

Job DescriptionCompany Description We are pausing travoom to focus on oleolesport.com OleOle is developing a completely free social network and messaging app for football (Soccer), sports first super app. oleolesport.com oleolesport.com is the curated marketplace for football fan travel experiences. This site will run in parallel to the OleOle social network. What we do... oleolesport.com empowers people to identify football experience and without any search requirements, simply presents the traveler with vetted components necessary to bring the trip to life -- tickets, lodging, flights and beyond. And we are building a football super app. Why it matters... Searching and successfully planning a trip around an iconic football experience is time-consuming, frustrating, overwhelming and often-times elusive. Football is complicated unlike any other sport with players playing for club and country simultaneously. Fans are looking for a place to "Kick Off" Why we are better... oleolesport.com’s searchless travel approach means a soccer/football experience can be discovered, planned and purchased in a matter of minutes without the endless search-driven lunacy and inefficiency that comes with all travel planning. There isnt a sports social network, oh some claim to be however they lack even the slightest understanding of network platforms. Job Description Senior UX/UI Designer OleOle (Football Social Network & Messaging Platform About OleOle OleOle is building the ultimate social network and messaging platform for football a native platform designed for web, mobile, and tablets. We’re creating a place where fans, clubs, and brands connect seamlessly, with features inspired by Twitter, TikTok, WhatsApp, and more. We are a startup with big ambitions but no guarantees. Three and a half weeks ago, we lost our funding, and the entire team including engineers, designers, and leadership is currently working on a deferred compensation basis until funding is secured. We know raising capital is hard, and were being 100% transparent about the risks involved. This is not a job for everyone its for those who believe in the vision, thrive in uncertainty, and want to build something groundbreaking from the ground up. What You Will Do Develop intuitive, visually stunning interfaces that enhance user engagement across feeds, messaging, live scores, and video creation. Work closely with product, engineering, and branding teams to create and refine interactive features for millions of football fans. Design wireframes, prototypes, and high-fidelity UI components while maintaining a consistent design system. Optimize user journeys and engagement loops, ensuring fans stay connected, entertained, and informed. Collaborate with developers to ensure high-quality implementation of designs across different devices and screen sizes. Help shape OleOles design strategy, setting a strong foundation for a world-class football social network. What Were Looking For 5+ years of UX/UI design experience, preferably in social media, messaging apps, or fan engagement platforms. Startup experience you thrive in fast-paced, zero-to-one environments and can adapt quickly. Deep knowledge of mobile-first and responsive design principles for web, iOS, and Android. Proficiency in Figma, Sketch, Adobe XD, or similar design tools. Strong understanding of user psychology, interaction design, and visual storytelling. Experience designing for high-traffic consumer platforms, particularly in social media or gaming. A portfolio showcasing world-class design work, preferably in social, messaging, or sports apps. Strong communication skills you can present and justify your design decisions clearly. Huge bonus: You love football! What You Need to Know About Compensation This role is currently deferred compensation meaning there is no salary until OleOle secures funding. Everyone on the team is working under the same conditions from leadership to engineers and designers. There is risk fundraising is unpredictable, and nothing is guaranteed. There is also massive upside joining at this stage means having the opportunity to build a truly disruptive football platform with a team thats deeply committed. Why Join OleOle? Be part of a game-changing football platform that connects millions of fans worldwide. A team of startup veterans who are pushing to build something truly different. Remote-friendly culture with a flexible working environment. If we secure funding, you will be part of the founding design team with long-term opportunities. If you're a world-class UX/UI designer who thrives in startups, embraces risk, and loves football, wed love to have you on board. How to Apply Send your resume, portfolio, and a short note on why you're excited about OleOle to Let’s build something legendary. OleOle “WhereFansKickOff” Qualifications Senior UX/UI Designer Qualifications Since OleOle is building a native platform using Rust, we need Senior UX/UI Designers who can work closely with engineers using Rust-based frameworks for web and mobile applications. While Rust is primarily a backend and systems programming language, it’s increasingly used in frontend development through WebAssembly (Wasm) and frameworks like Dioxus, Leptos, and Yew. Here are the key qualifications were looking for: 5+ years of UX/UI design experience, preferably in social media, messaging apps, or fan engagement platforms. Experience designing for Rust-based web or mobile applications (or willingness to learn Rust-friendly frontend frameworks like Dioxus, Leptos, Yew, or Tauri for desktop apps). Strong proficiency in UI/UX tools like Figma, Sketch, Adobe XD, and Protopic for interaction design. Experience designing responsive, mobile-first applications with an emphasis on fast-loading, high-performance UIs. Deep understanding of UI patterns, interaction design, and usability best practices for both web and mobile applications. Ability to work with developers to translate designs into highly optimized Rust-based frontends. Nice-to-Have Qualifications Familiarity with Rust-based frontend frameworks (Dioxus, Leptos, Yew, or Tauri). Experience with WebAssembly (Wasm) or Rust-powered UI rendering. Knowledge of motion design and animations for Rust-based interfaces (e.g., leveraging WebGL, Bevy, or other Rust-friendly graphics engines). Experience working in gaming, fintech tech, or high-traffic platforms. Startup experience you thrive in fast-paced, high-risk, and high-reward environments. Soft Skills & Mindset Problem-solving mindset can create simple, intuitive user experiences even in complex technical environments. Collaborative & adaptable able to work closely with engineers, product teams, and leadership to bring ideas to life. Startup mentality comfortable with ambiguity, fast iterations, and a high-risk, high-reward environment. Passion for football OleOle is built for football fans; we want people who love and understand the game! This is a unique opportunity to design for a Rust-powered social network and messaging platform at the cutting edge of football, tech, and decentralized commerce. If youre excited about Rust, UI/UX, and football, wed love to hear from you!

Job DescriptionCompany Description Siri InfoSolutions, Inc. is a private equity consortium firm providing IT staffing services to Fortune 500 clients across the US. We believe that it’s an exceptional company - a company of people proud of the work they do and the solutions they provide. By understanding what drives our specialty industries, becoming involved in our communities on a professional and personal basis, following a disciplined process of identifying quality candidates, partnering with employers to understand their core business and their employment requirements, and delivering exceptional service, we achieve great results for all concerned. Professional Services: - Contract Staffing - Direct placements - Bench Sales - Application Development - Enterprise Resource Planning - Data Warehousing - Customer Relationship Management Siriinfo provides services to a wide spectrum of customers across verticals such as Banking, Financial Services, Healthcare, Human Resources, Telecom, Insurance, Hospitality, Retail & Distribution and Manufacturing. Serving multinational customers. Siri InfoSolutions reinforces its belief that the quality of our services can only be measured by the skills, performance and dedication of our employees. We will place only the very best candidates for our clients - candidates who are not only willing, but who possess the necessary skills to do the job effectively. Website Job Description Position Name: Deskside Support Technician Location: Austin, TX Full Time Role Job Summary: We are seeking a reliable and technically skilled Deskside Support Technician to provide on-site IT support in Austin, TX USA. This role focuses on supporting end-user devices, Zebra printers, VIP escalations, network troubleshooting, and PC logistics. The ideal candidate will be hands-on, customer-focused, and capable of resolving technical issues efficiently. Key Responsibilities: • Provide deskside support for desktops, laptops, mobile devices, and peripherals., • Install, configure, and troubleshoot Zebra printers, including firmware updates and connectivity issues., • Respond promptly to VIP support requests, ensuring high-quality service and minimal downtime., • Diagnose and resolve network issues (wired and wireless), including port activations and basic switch troubleshooting., • Handle PC logistics: imaging, deployment, asset tagging, inventory updates, and hardware replacements., • Maintain accurate documentation of incidents, service requests, and asset movements., • Collaborate with remote IT teams and escalate issues when necessary., • Strong knowledge of Windows OS, Microsoft Office, and enterprise applications., • Experience with Zebra printers and related tools (e.g., ZPL, Zebra Designer)., • Basic understanding of networking (TCP/IP, DNS, DHCP)., • Experience supporting VIP or executive users., • Familiarity with imaging tools (e.g., SCCM, MDT) and asset management systems., • Excellent communication and customer service skills., • CompTIA A+ / Network+, • ITIL Foundation, • Microsoft Certified: Modern Desktop Administrator AssociateAdditional Information All your information will be kept confidential according to EEO guidelines.

Job Description Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Desktop Engineer FLSA Status: Non-Exempt Department: IT Reports To: Manager of End User Experience Jackson Walker, the largest law firm in Texas, has an exciting full-time employment opportunity for a Desktop Engineer in our Austin office. The incoming Desktop Engineer will provide outstanding end-user technology support in a fast-paced professional environment. This role is responsible for: imaging, configuration, management and maintenance of approved equipment, peripherals and software; maintaining asset life-cycle management through accurate, complete and up-to-date inventory records detailing all technology equipment owned by the firm; managing, maintaining, documenting and implementing assigned software applications; issue resolution, trend identification, customer and departmental technology advocacy, and maintenance of firm assets. ESSENTIAL DUTIES & RESPONSIBILITIES: Specific duties of this position include, but are not limited to: End-User Support & Customer Service: • Provide onsite and remote support for attorneys, legal assistants, and administrative staff across multiple firm offices., • Deliver high-touch, professional support for time-sensitive legal tasks, client meetings, and executive technology needs, ensuring unparalleled customer service and clear communication., • Coordinate with local office administrators to schedule support visits, equipment replacements, and user outreach., • Maintain and reconcile asset inventories across assigned firm locations, ensuring devices are properly tagged, tracked, and maintained., • Coordinate shipments and deployments of hardware to remote offices and users, ensuring consistency in equipment standards., • Perform periodic site visits to verify physical inventory and update asset records in the firm’s asset management system., • Support firmwide hardware refresh cycles, ensuring smooth rollout and collection across all sites., • Diagnose and resolve hardware, software, peripheral, and connectivity issues across different office environments., • Support and troubleshoot firm-standard applications including Windows OS, Microsoft 365, iManage, VPN, and legal tools., • Serve as a Tier 2/3 escalation point for the Service Desk and regional support teams for complex or high-impact issues., • Use remote tools and diagnostic scripts to resolve incidents efficiently for users in satellite or home offices., • Image, configure, and deploy desktop and laptop systems according to firm standards at multiple office locations., • Perform onsite and remote setup of AV and conferencing technology, including Zoom/Teams rooms and meeting support., • Support and maintain peripheral devices such as printers, scanners, docking stations, and video equipment in each office., • Apply updates, patches, and OS upgrades through both hands-on and automated methods., • Collaborate with IT peers across infrastructure, security, and applications to deliver unified support across offices., • Share best practices and regional feedback with leadership to inform service improvements and deployment strategies., • Representing IT during onsite visits to local offices, acting as the face of technology support for that location., • Support major firmwide rollouts and upgrades, providing field-level feedback, testing, and end-user training., • Commitment to staying updated with the latest technological trends and certifications., • Provide technical coaching and training to end-users and team members., • Participate in firm-sponsored security, compliance, and legal technology training programs., • Produce regular reporting on ticket trends, issue resolution times, and asset status across firm offices., • Update and refine internal documentation, knowledge base articles, and process guides., • Associate or bachelor’s degree in information technology or related field, or equivalent experience., • 3+ years of experience in desktop support or engineering experience, ideally within a multi-office law firm or professional services setting., • Proficiency in Windows OS, Microsoft 365, remote access tools (Citrix, VPN)., • Familiarity with legal applications (iManage, Litera, etc.), and hardware components., • Excellent interpersonal skills and ability to work collaboratively in a team environment., • Accuracy in documenting issues, solutions, and user interactions., • Ability to review and interpret documents and data, with or without reasonable accommodations., • Ability to communicate effectively in person, over the phone and through written correspondence., • Ability to use a computer, keyboard, and other standard office equipment., • SCCM proficiency, • Intune knowledge, • Active Directory experience, • PowerShell experience a plus, • MDM experience, • VPN experience, • Image Deployment, • Ticketing systems – Service Now a plus, • Litera Suite experience a plus, • A/V support, • CompTIA A+, CompTIA Network +, CompTIA Security +, • MD-102 (Endpoint Administrator), • Normal office environment with little exposure to excessive noise and temperature., • Some travel is expected for this position – travel to other JW offices and/or remote training facilities occasionally required., • Will occasionally be required to work more than 37.5 hours per week. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at

Job DescriptionSenior Director Of eDiscovery Employment Type: Full Time, Executive LevelDepartment: eDiscovery and Litigation Contact Government Services is seeking an experienced and motivated Senior Director of eDiscovery for one of our large government projects. This is an exciting opportunity to lead an electronic discovery team within the Government. This position is responsible for supporting the Government’s professionals in all aspects of litigation support and e-discovery processes, including providing project management, Electronically Stored Information (ESI) intake, data analysis, early case assessment, document production, and liaising with third-party vendors. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Performs administrative functions associated with the day-to-day use of litigation support software eDiscovery databases, including but not limited to: - database creation and maintenance; - importing images, data and transcripts; - searching and exporting data; - document scanning, OCR and coding; - and document productions- Processing and publishing of electronically stored information for cases.- Assists in the preparation of documents and exhibits for trial.- Receives and logs incoming media; maintains chain of custody and other tracking documentation for media and data, both received and produced.- Contributes to internal process development, preparing workflows and other documentation.- Ability to work overtime hours, including on nights and/or weekends, on a per-project/case basis.- Problem-solving skills.- Work directly with the General Counsel, Attorneys, Law Clerks, and Legal Assistants as part of the matter team.- Assist with troubleshooting of technical issues within the eDiscovery platform.- Maintain a working knowledge of the discovery industries' best practices and new regulations through training, certification completion and networking.- Meet with and build relationships with eDiscovery vendors and maintain relationships with current vendors.- Desire to be self-motivated and eager to shape the future of the department.- Ability to learn new eDiscovery review platforms quickly. Qualifications:- An understanding of the litigation lifecycle and electronic discovery/document review processes, procedures and practices is required.- 7+ years of experience in a litigation support, electronic discovery and/or technology support environment, preferably within the Government, but a law firm or top eDiscovery vendor is also acceptable.- Experience performing Administrator and Case Manager functions in Relativity.- Experience with providing end-user support on all Litigation Support applications, including but not limited to assisting with end-user training.- Experience with Relativity, Nuix, Concordance, IPRO and other applicable eDiscovery software platforms.- Must be a US Citizen.- Must be able to obtain a favorably adjudicated Public Trust Clearance. Ideally, you will also have:- The Relativity Certified Administrator Certification. Our commitmentContact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description IT Support Intern About Arango At Arango, we believe the first generation of enterprise AI missed something essential: context. LLM models are powerful, but they didn’t understand the context needed to deliver accurate answers. Arango provides a trusted data foundation for the next wave of Enterprise AI with graph-based Contextual AI — transforming enterprise data into a System of Context that truly represents the business, so LLMs can deliver better outcomes with unlimited scale and cost efficiency.The Arango AI Data Platform gives developers a single, integrated environment to build and scale AI-powered applications without the complexity of stitching together multiple databases and tools. At its core is a massively scalable multi-model database that unifies graph, vector, document, and key-value data with full-text, geospatial, and vector search — creating the System of Context, the bridge between enterprise data and LLMs. We’re a global team based in California and Cologne, united by curiosity, collaboration, and a passion for helping developers, data engineers, and technology leaders innovate faster and smarter with AI. Trusted by NVIDIA, HPE, the London Stock Exchange, the U.S. Air Force, NIH, and Articul8, Arango powers enterprise AI with context, confidence, and scale..We are a proud member of the NVIDIA Inception Program and the AWS ISV Accelerate Program. If you’re excited about shaping the future of Contextual AI, come build with us. Location Candidates who live in Austin, TX area and are authorized to work in the United States will be considered. While this is a work-from-home role, some travel may be required. Work hours Maintain a reliable part-time schedule with 20 hours - 30 hours per month to ensure consistent support availability during core US business hours. About the Role: We seek a Part-Time IT Support Intern responsible for providing reliable technical support and managing physical assets for our US-based employees, ensuring smooth operations in coordination with our remote IT Manager. What You’ll Do: • IT Liaison: Work closely with CISO, providing timely updates on local support trends, critical system failures, and asset needs., • Local Vendor Management: Under the direction of the IT Manager, coordinate with local US service providers (e.g., internet providers, repair services) for troubleshooting or procurement., • End-User Support: Serve as the primary, first-line point of contact for US employees, resolving local hardware, software, and network issues via remote assistance, ticketing system, and phone., • Troubleshooting: Independently diagnose and resolve common computer issues related to operating systems (Mac/Windows), core applications (Slack, Google Workspace), and VPN/access issues., • Documentation: Maintain accurate and timely documentation of all support requests, resolutions, and configurations within the ticketing system., • Hardware Provisioning: Manage the procurement, preparation, storage, and ordering of standardized hardware (laptops, monitors, headsets, etc.) for new hires and equipment refresh cycles., • Inventory Tracking: Maintain a clean, accurate inventory of all company-owned IT assets, location, and assignment status., • Currently pursuing or recently completed a degree/certificate in Information Technology, Computer Science, or a related field., • Prior experience (e.g., academic projects, internships, or personal experience) providing basic technical support or troubleshooting hardware is highly preferred., • Foundational knowledge of modern operating systems, primarily macOS., • Familiarity with standard remote work collaboration tools (Google Workspace/Microsoft 365, Slack/Zoom) and basic networking concepts (VPN, Wi-Fi connectivity)., • Comfortable managing and tracking physical IT assets (laptops, peripherals)., • High level of reliability and independence, capable of managing a consistent part-time schedule without direct, daily supervision., • Excellent written and verbal communication skills in English for explaining technical issues clearly and calmly to non-technical users. Our headquarters is in San Francisco (US) and we have an office in Cologne (Germany), but most of our diverse team works remotely worldwide. The global minds of Arango come from 5 different continents and more than 20 countries. Diverse backgrounds enable us to see new solutions. We invite people from every culture, national origin, religion, sexual orientation, gender identity or expression, and of every age to apply to our positions. All employment decisions are based on business needs, job requirements, and individual qualifications. Arango is committed to a workplace free of discrimination and harassment based on any of these characteristics. We love this diversity and encourage everyone curious and visionary to join the multi-model movement. Powered by JazzHR Yi8Z7Z5WVQ

Job DescriptionDescription:Point of Sale - Office CoordinatorFull-Time Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR and MotoGP attracting global fans during championship races on the famed Circuit and Live Nation producing over 30 headline concerts every year at the Germania Insurance Amphitheater. Opening in 2026, COTA’s amusement park is a 20-acre theme park featuring two first of their kind Roller Coasters and over three dozen rides. Job Description: The Point-of-Sale (POS) & Office Coordinator is a dual-function role supporting the Food & Beverage team at Circuit of The Americas. This position is responsible for administering the POS system used across concessions, COTA Cafe, and hospitality areas, as well as coordinating administrative needs for the F&B department. The ideal candidate is highly organized, technically proficient, and able to support a fast-paced, live event-driven environment. This is a full-time, on-site role. Requirements: Requirements & Essential Functions: • Maintain, program, and troubleshoot POS system settings including pricing, menu builds, and user access across multiple outlets., • Serve as primary POS contact for setup, training, and technical support during major events., • Support administrative functions for the F&B team including scheduling, supply orders, credential tracking, and onboarding documentation., • Assist with event logistics such as hospitality prep, uniform inventory, and department coordination during race weekends., • Collaborate with internal teams and vendors to ensure smooth operational execution before, during, and after events., • Track POS hardware inventory and coordinating deployment, maintenance, and returns. Knowledge, Skills, and Abilities: • Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; create and build positive and productive relationships., • Hires outstanding candidates; has sound judgment in identifying strengths and weaknesses of others., • Drives the team and the organization for results to improve bottom line performance; able to make timely or planned decisions appropriate to the circumstances or situation., • Ability to make tough decisions, gains input from others and moves decisions forward in the organization., • Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly., • Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow., • Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization. Required Qualifications: • Bachelor’s Degree preferred, • 1 – 3 years of experience in POS management, administrative support, or venue operations, • Strong written and verbal communication skills required., • Experience with POS platforms (SkyTab, Square) strongly preferred, • Experience with large scale temporary facilities, complementary to permanent facilities for an event (with over 100K guests), a plus, • Experience in supporting live events, hospitality, or food & beverage teams, a plus Physical Demand & Work Environments: • Ability to stand, sit, use hands to handle, or feel, reach with hands and arms., • Ability to lift and/ or move up to 25 pounds., • Ability to squat, bend, twist, push/pull., • Ability to stand/walk for long periods., • Specific vision abilities required by this job include close vision and distance vision., • Work in extreme environments outdoors throughout the year., • The noise level in the work environment is usually moderate but can be loud during events. Salary commensurate with experience. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. EQUAL EMPLOYMENT OPPORTUNITY: COTA strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Job Description Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people. If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way. Job Title: IT Specialist I Location: Austin, TX FLSA Status: Exempt Reports to: IT Service Delivery Senior Manager Salary Target: $75,000 + bonus Overview The IT Specialist II ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They are also responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. The IT Specialist II assists in the development of strategies and plans to create technology solutions that are in alignment with business operations. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences. Responsibilities • New user equipment and account setup, including deployment and license management., • Train end users in the use of equipment and software, • Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests. Track and monitor the problem to ensure a timely resolution and follow-up., • Provide both in-person support and support for remote workers., • Support Apple products such as MacBook, iPad, & iPhone, • Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed., • Support Apple hardware and software to diagnose and resolve issues with desktops, laptops, portable Macintosh systems, and mobile devices., • Configure and support iPhone and iPad devices., • Assist staff by providing audio/video conference support for presentations and meetings., • Provide direct support of cyber security practices maintaining anti-malware, threat management, vulnerability management and anti-phishing technologies., • Interact with vendors to facilitate repairs of hardware, i.e., printers and laptops., • Manage inventory of hardware and software assets, • Support development and implementation of new computer projects and new hardware installations as well as software rollouts., • Perform system administration for various enterprise tools and platforms., • Perform hardware and software system configuration, maintenance, and upgrades., • Manage projects of moderate scope, such as: design and implementation, system migrations, and MDM deployments., • Evaluate products and IT processes and then recommend changes., • Document IT processes, workflows, and produce system documentation as needed., • Minimum 2 years of experience in an IT services support role, • Associate degree preferred, • MacOS experience required, • iOS experience preferred, • InTune experience preferred, • Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred, • Familiarity with PowerShell required, • Office 365 administration preferred, • Azure and Windows Server experience preferred, • MSP experience preferred, • Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies, • Knowledge of MS Active Directory infrastructure, • Familiarity with IP Telephony and cell phone technology, • Excellent analytic and problem-solving skills Language Skills Read and comprehend simple instructions, short correspondence, and memos. Write correspondence. Present information effectively in one-on-one and small group situations to customers, clients, and other organization employees. Operating Skills Discern between and prioritize tasks to determine the best way to accomplish goals. Organize tasks to get results in a timely manner and often against strict deadlines. Sort out processes and simplify them to maximize workflow. Behavior Skills Manage people and situations when conflicts arise. Seize opportunities with the drive to complete goals. Reasoning Ability Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Handle problems involving several concrete variables in standardized situations. Possess the mental stamina for problem solving and prioritizing multiple tasks. Personal and Interpersonal Skills Establish and grow relationships with customers through effective verbal and written communication. Have a strong dedication to the needs of the customers, manufacturers, and peers. Have patience and listen actively to all business partners. Solve problems and skillfully negotiates with a minimum of noise, while managing stress. Demonstrate integrity and trust through appropriate directness and truthfulness. Understand personal strengths and weaknesses, seeks feedback, and improves upon shortcomings. Other Skills/Abilities Environmental Requirements Will be required to work in an office environment and occasionally in the field. Physical Demands While performing the duties of this job, hands are regularly needed to operate computer keyboard, telephone, and other general equipment. Frequent standing, walking, and sitting is necessary. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling is also necessary. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Meriton is an Equal Opportunity Employer Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Job DescriptionDescription: Job Summary: The Application Specialist will provide hands-on product support and contributing to internal knowledge resources, eventually taking on more technical responsibilities, such as configuring workflows and creating documents. The Application Specialist collaborates with product, QA, and customer success teams, and plays a key role in improving the platform and enhancing the client experience. Over time, the Application Specialist will have the opportunity to deliver client training, troubleshoot complex issues, and assist with full system implementations across multiple environments, eventually becoming a subject matter expert in SoftPro Select and related tools, helping clients optimize their systems and achieve their business goals. Duties/Responsibilities: Software Support (40%) • Address SoftPro Select inquiries and troubleshoot to identify and resolve user-reported issues., • Support Flueid's custom-built tools and automations integrated with SoftPro Select., • Document all tickets in Zendesk clearly, accurately, and with sufficient detail for team handoff or future reference., • Partner with internal teams to escalate and resolve system-level problems., • Design and configure SoftPro Select templates using conditional logic and formula-based field customization., • Scope, design, and configure custom workflows that align with real-world title and escrow processes, streamlining tasks and reducing user friction., • Build and refine automation workflows using SoftPro's built-in tools and scripting capabilities., • Deliver tailored training sessions for users at all technical skill levels., • Translate complex system functionality into clear, actionable instruction that maps to day-to-day tasks., • Lead live webinars aligned to client-specific workflows and recent software updates., • Maintain deep working knowledge of SoftPro Select features, updates, and configuration capabilities., • Stay current on changes to the platform and related tools to ensure accurate support, training, and configuration., • Participate in ongoing professional development, including internal training sessions, vendor-led learning, and peer knowledge-sharing., • Collaborate with product, QA, and customer success teams to translate user feedback into actionable improvements., • Share configuration insights and user behavior trends to inform product planning and quality assurance efforts., • Step into new tasks or cross-functional projects as needed to support growth, collaboration, and continuous improvement., • Other duties and tasks as assigned by manager. Requirements: Required Skills/Requirements: Core Experience • 1-2 years of experience with title production software, with at least 1 year specifically using SoftPro Select., • Hands-on experience configuring or implementing SoftPro Select, including template maintenance, automation workflows, and formula creation., • Familiarity with SPAdmin tools, including user permissions, settings adjustments, and configuration troubleshooting., • Background in title, escrow, or legal operations (e.g., title officer, escrow assistant, paralegal, etc.)., • Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.)., • Strong troubleshooting skills with the ability to prioritize and resolve issues independently., • Ability to interpret and write formulas and code snippets within SoftPro Select is preferred., • Clear, professional written and verbal communication., • High attention to detail with strong organizational and time management skills., • Core hours are Monday-Friday from 8:30 AM to 5:30 PM Mountain Time or Pacific Time (Pacific Time preferred)., • Comfortable working independently and collaboratively in a fast-paced software-driven environment., • Flexible and Adaptable Physical Demands: • Ability to safely and successfully perform the essential functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards., • Regularly required to sit; use hands and fingers to grab, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl., • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The employee must occasionally lift and/or move up to 25 pounds., • Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus., • Must be able to talk, listen and speak clearly on the telephone, in video conferencing and in person.

Job Description Job Description: Temporary IT Migration Technician Position Overview Job Title: IT Migration Technician - Windows 10 to 11 Upgrade Specialist Employment Type: Temporary/Contract Duration: 4-5 weeks (approximately 20-25 business days) Start Date: 10/1/2025 Location: Austin, TX 78738 Reports To: IT Manager/Project Manager Compensation: $26.92- $31.92/per hour Position Summary We seek a skilled and experienced IT Migration Technician to lead our organization's critical Windows 10 to Windows 11 migration project. The successful candidate will be responsible for upgrading 19 workstations from Windows 10 to Windows 11, ensuring minimal disruption to business operations while maintaining data integrity and user productivity. This is a temporary position with the potential for future contract work based on performance. Primary Responsibilities Phase 1: Planning and Preparation (Days 1-4) • Conduct a comprehensive inventory of all 19 computers, documenting hardware specifications, installed applications, and user configurations., • Identify and document special hardware, peripherals, and mission-critical applications., • Set up and configure migration tools (USMT, PCmover, or similar), • Create migration templates and standardized procedures, • Establish network shares and prepare storage media for data transfers, • Perform pilot migration on 1-2 test systems to validate processes, • Communicate the migration schedule to all affected users, • Coordinate with department heads to minimize business disruption, • Create full system backups for all 19 workstations, • Verify backup integrity and test restoration procedures, • Execute Windows 11 migrations for 2-3 computers daily, • Transfer user profiles, data, and application settings, • Install and configure all required applications on new systems, • Restore user data and verify file integrity, • Configure network connections, printers, and peripherals, • Conduct post-migration testing with users, • Troubleshoot and resolve migration issues, • Perform comprehensive system verification and testing, • Provide user training on Windows 11 features and changes, • Create quick reference guides and documentation, • Address user concerns and technical issues, • Archive old system images according to retention policies Education and Certifications • High school diploma or equivalent required, • Associate degree in Information Technology, Computer Science, or related field preferred, • CompTIA A+ certification strongly preferred, • Minimum 3 years of hands-on experience in IT support and system administration, • Proven experience with Windows 10 and Windows 11 operating systems, • Demonstrated experience performing OS migrations, upgrades, or large-scale deployments, • Proficiency with at least one migration tool (USMT, PCmover, ForensiT, or similar), • Experience with backup and recovery solutions, • Strong understanding of Active Directory and domain environments, • Operating Systems: Expert-level knowledge of Windows 10/11, basic knowledge of Windows Server, • Migration Tools: USMT, PCmover, Robocopy, or similar tools, • Backup Software: Experience with Acronis, Macrium Reflect, or Windows Backup, • Scripting: Basic PowerShell or batch scripting abilities, • Software Deployment: Experience with software installation and configuration, • Networking: Understanding of TCP/IP, DNS, DHCP, and network troubleshooting, • Previous experience with Windows 11 migrations specifically, • Experience with Microsoft Deployment Toolkit (MDT) or Windows Deployment Services, • Knowledge of Microsoft Intune or similar device management platforms, • Experience with virtualization technologies (VMware, Hyper-V), • ITIL foundation certification or knowledge of IT service management, • Experience in change management and user training Technical Competencies • Systematic problem-solving and troubleshooting abilities, • Attention to detail and accuracy in documentation, • Ability to follow and create technical procedures, • Excellent customer service and communication skills, • Ability to explain technical concepts to non-technical users, • Professional demeanor and appearance, • Patience and empathy when working with frustrated users, • Strong time management and organizational skills, • Ability to prioritize tasks and meet deadlines, • Experience managing multiple concurrent tasks, • Schedule: Monday-Friday, 8:00 AM - 5:00 PM (flexibility required for some after-hours migrations), • Physical Requirements:, • Ability to lift and move computer equipment up to 50 pounds, • Capability to crawl under desks and work in confined spaces, • Manual dexterity for cable management and hardware installation, • Visual acuity for reading technical documentation and screen displays, • Work Environment:, • Office environment with multiple locations within the building, • Occasional work in the server room (climate-controlled), • Successfully migrate all 19 computers within the project timeline, • Maintain 100% data integrity (no data loss during migration), • Achieve a minimum 95% user satisfaction rating, • Complete migrations within a 4-hour average timeframe per computer, • Zero critical business disruptions during migration, • Competitive hourly rate based on experience, • Opportunity for future contract work based on performance, • Professional development through hands-on enterprise project experience, • Letter of recommendation upon successful project completion Please submit the following: • Resume highlighting relevant migration and Windows experience, • Cover letter describing your approach to IT migrations, • References: Three professional references (at least one from a previous migration project) Candidates who meet minimum qualifications will be asked: • Describe your largest OS migration project and your role, • What migration tools have you used, and which do you prefer?, • How do you handle data backup and recovery during migrations?, • Describe a challenging migration issue you've resolved, • Background Check: Employment contingent upon a successful background check, • Technical Assessment: Candidates may be required to complete a practical technical assessment, • Equipment: All necessary tools and equipment will be provided, • Training: One day of orientation on company-specific systems and procedures Company DescriptionAt Alcala Consulting, we have been helping clients with their IT and cybersecurity programs since 1997. Our company is based on integrity, dependability, honesty, extreme ownership, and positive thinking. We don’t allow drama, politics, and gossip in our team. We foster an environment of professional and personal development.At Alcala Consulting, we have been helping clients with their IT and cybersecurity programs since 1997. Our company is based on integrity, dependability, honesty, extreme ownership, and positive thinking. We don’t allow drama, politics, and gossip in our team. We foster an environment of professional and personal development.

Job Description We are seeking a qualified and experienced Clinical Psychologist or Counsellor to join our growing team. The ideal candidate will have a strong background in delivering evidence-based treatments, particularly Cognitive Behavioral Therapy (CBT), and experience in administering psychological assessments as well as strong report writing skills. What You'll Do • Develop and implement individualized treatment plans using evidence-based interventions, with a primary focus on CBT., • Develop specialized clinical care pathways in line with the evidence-base and best practice., • Provide individual and group therapy sessions for clients, both in-person and virtually., • Participate in team meetings and contribute to ongoing service development and improvement initiatives., • Collaborate with our interdisciplinary team to develop and implement client-centered treatment plans., • Work closely with our 24/7 helpline responder team to manage risk, ensure the safety of clients in crisis situations and provide crisis interventions, • Develop and implement SOPs for risk management and clinical procedures, and train providers on these processes., • Maintain accurate and up-to-date client records in accordance with professional and legal standards., • Continuously update professional knowledge and skills through participation in continuing education and professional development activities., • Crisis Intervention - Requirement is Critical Incident Support Management experience, • Provide monthly reports on clinical insights and user utilization, • Provide after-office hour care when requested by the client, • Support our recruitment team in screening freelance providers, • Provide support to our localization team in content translation, • Regularly review, refine, and adhere to SOPs, ensuring high standards of clinical practice, risk management, and operational efficiency within the team. Requirements • A Master's Degree in Clinical Psychology or Counselling, • At least 1-3 years of post-graduate clinical or counselling experience, preferably in a mental health setting., • Expertise in individual and group facilitation, • Proficient in planning and executing online seminars with the use of various web platforms and adept at creating engaging content., • Proficient in effectively navigating and managing crisis situations., • Experience in administering psychological assessments (for clinical psychologists), • Strong knowledge and experience in delivering evidence-based treatments with a focus on CBT as a core treatment modality., • Current registration or eligibility for registration as a Clinical Psychologist or Counsellor in current country, • Must be able to provide onsite support for our clients (can include counselling and psychoeducation sessions) Good to have: • Experience in providing clinical supervision to other mental health professionals., • Has their own dedicated clinical space, available for rental by Intellect for therapy sessions and related activities. Benefits • Work in a diverse environment with people from over 10 countries, • A generous leave policy, • Medical coverage, • Annual Wage Supplement (Bonus), • Christmas Leave (The team takes the whole Christmas week off separate from our leave policy), • Birthday Leave (1 day), • Mental health benefits (Premium access to our app!), • Work-life balance and employee wellness, • Regular social events where we have non work-related fun

Job Description Adjunct Teaching Position, Video Game Development Department of Visual Studies St. Edward's University in Austin, Texas invites applications for an adjunct faculty appointment to teach two courses in the Coding for Non-Coders Certificate program for the 2023-2024 academic year. The Certificate in Coding for Non-Coders is taught as part of the Video Game Development program and offers an opportunity for students to develop their logic, critical reasoning, and computer literacy skills through a sequence of courses specifically designed for those with no prior software experience. St. Edward's University embraces excellence through diversity and especially encourages applications from women and members of underrepresented racial, ethnic, sexual, and gender minority groups. Candidates should demonstrate a commitment to supporting a diverse student body. For consideration, Master's degree in a related field, or a Bachelor's degree with significant experience in video game development, user experience design, or computer programming. Demonstrated ability to work in a self-directed manner in a fast-paced environment as part of a multidisciplinary team. Significant professional experience in three or more of the following areas: Python scripting, C# scripting, SQL, Backend Programming, Database Structures, Web Development, HTML5, or mobile development. Demonstrated proficiency in teaching at the university level. Essential Responsibilities Teaching two courses: VGAM 1310 Beginning Coding for Non-Coders (offered both fall and spring semesters), and VGAM 2321 Intermediate Coding for Non-Coders (offered in the spring semester). The curriculum has been developed for the beginning course, but we are looking for an instructor who will be able to develop the intermediate course with Video Game Development faculty. Both courses will meet in person at the St. Edward's University campus, 3001 S. Congress Ave., Austin, Texas. The course descriptions, schedule and semester dates are as follows: • Fall term: August 28-December 8, VGAM 1310 Beginning Coding for Non-Coders, Mondays and Wednesdays 2:30-4:20 p.m., • Spring term: January 16-May 3, VGAM 1310 Beginning Coding for Non-Coders, Tuesdays and Thursdays 3:30-5:20 p.m.; and VGAM 2321 Intermediate Coding for Non-Coders, Tuesdays and Thursdays 6:00-7:20 p.m., • VGAM 1310 Beginning Coding for Non-Coders covers the basics of logic, computer literacy, and software creation. Students initially learn programming concepts using spreadsheets, and then move to Python to create simple games, automate tasks, and solve real-world problems., • VGAM 2321 Intermediate Coding for Non-Coders is a new course that builds on concepts introduced in Beginning Coding for Non-Coders by exploring client/server models, databases, and simple app design and development. Prerequisite: VGAM 1310 or COSC 1305, • Other duties as assigned HOW TO APPLY Interested applicants should submit an online application. at; . No Calls Please. For full consideration, please submit all application materials: • A current resume or CV;, • A cover letter addressing the candidate's interest in and qualifications for the position;, • A statement on the candidate's ideas, contributions, and goals for advancing Diversity, Equity, and Inclusion while serving in this position; and, • The contact information for three professional references. EQUAL OPPORTUNITY EMPLOYER: St. Edward's University, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. We require U.S. citizenship or permanent residency for employment, and we are not offering visa sponsorship at this time. ABOUT ST. EDWARD'S UNIVERSITY Founded in 1885 by the Congregation of Holy Cross, St. Edward's University is a private, Catholic liberal arts institution of more than 4,000 diverse students located in Austin, Texas. St. Edward's emphasizes critical thinking and ethical practices, as well as small classes, personalized learning, and exciting internship opportunities. The community atmosphere extends to the approximately 800 faculty and staff who work together to make the university a welcoming yet challenging environment for students. An overview of St. Edward's University employee benefits is available at . Background Checks: A criminal history background check is required for finalist(s) under consideration for this position. Reference #: J2020405 Posted: 7/12/2023 Job Posted by ApplicantPro

Job Description We’re excited to announce a bold new expansion within the Directive family: the launch of a specialized consultancy focused exclusively on social media advertising. This new venture will offer a distinct identity within our established brand, built to push the boundaries of social media marketing for B2B clients. This agency will be a hub for innovative strategies, helping clients leverage the full power of LinkedIn to reach, engage, and convert their target audiences. If you're ready to be part of something bold and transformational, this is the role for you! Job Description: We’re looking for a creative, curious, and ambitious designer who’s excited to make their mark in performance-driven advertising. You’ll bring ideas to life across channels like LinkedIn, Meta, YouTube, and TikTok, crafting visuals that stop the scroll and drive results. This role is perfect for someone eager to learn, experiment, and showcase their skills in a fast-paced environment where design directly impacts business outcomes. We’re looking for designers who embrace the impact of their work. Working closely with cross-functional teams, you will be responsible for designing, and implementing creative assets to use in A/B tests and other optimization strategies to achieve our clients’ business objectives. The ideal candidate should have a strong design portfolio, excellent communication and collaboration skills, and the ability to work in an agency environment with exposure to exciting enterprise brands. Key Responsibilities: * Craft compelling design assets such as ad sets and landing pages, that are backed by data to drive improvement of digital marketing KPIs. * Produce motion graphics and basic short-form video cutdowns optimized for social media advertising, including LinkedIn, Instagram, and YouTube. * Edit existing video assets into high-performing ad units tailored to platform specifications, aspect ratios, and attention spans. * Collaborate with the media and content teams to align motion creative with audience insights and campaign goals. * Support Abe’s own marketing with compelling creative that helps us stand out * Maintain brand consistency across all static, motion, and video assets while adapting creatively to different audience segments and platforms. * Collaborate with internal teams and client teams to understand business goals, target audience, and additional data points to help with the creation of A/B tests and data driven designs * Design and implement A/B tests tests and other experiments using CRO tools such as Optimizely, Unbounce, and/or Crazyegg * Conduct user research, usability testing, and heat mapping analysis to gather insights and validate design decisions. * Continuously iterate and refine designs based on feedback, data insights, and testing outcome * Manage multiple design projects simultaneously while communicating effectively with project management and additional internal stakeholders to provide updates on the status of their projects, respond to feedback, and ensure that their needs are being met. * Stay updated on industry trends, best practices, and emerging technologies related to CRO and user experience design. Qualifications: * Experience: * 1-3 years experience in graphic design, with a focus on performance drive creative and CRO * 1 year experience with motion graphics * Expertise in Adobe Creative Suite, including Figma, Photoshop, Illustrator, and/or InDesign * Basic video editing and motion graphics experience using Adobe Premiere Pro, After Effects, or similar tools * Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. * Knowledge and execution of performance marketing metrics like A/B Testing, CRO Analytics, Heatmapping, and experience designing for performance-driven campaign Benefits * 🏠 We have a set living wage at Abe; The annual base salary range for this position based in the United States is $70,000- $80,000 USD. This salary range is an estimate, and the actual salary may vary based on Abe's compensation practices, job related skills, and depth of experience. * 🙏 Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle * Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents * Benefits to Support the Whole Person: * 🧠 Mental - Access to certified therapists through Spring Health, membership to Headspace * 💪 Physical - Physical therapy through Omada, fertility support through Carrott, thousands of Aaptiv virtual workouts, complimentary One Medical membership for primary and virtual care * 🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave * 💰 Financial - Traditional and Roth 401(k) with a 3% company match * 🌟 Bonus - Annual bonus based on tenure, which scales in total amount over time Work Environment Requirements As a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country. This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to . Additional Information At Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-CV1

Job DescriptionWho is Sonar?Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. Why You Should Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties.We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster. The Impact You Will Have:As a Principal Support Engineer, you are a master of your craft. You have a deep understanding of the entire IT landscape, not just individual devices. You act as a critical player in maintaining the company's IT infrastructure and security. You are not just fixing a single user's issue; you are diagnosing complex system-wide problems and architecting solutions that prevent future issues. A principal support engineer mentors junior team members, develops best practices for the department, and serves as a key contributor to the overall IT strategy. You are a proactive force for security and stability, anticipating potential threats and fortifying the company's systems before a breach can even occur.What You Will Do Daily: • You will manage the full lifecycle of employee IT support, from onboarding to offboarding, for a global company. This includes handling IT equipment logistics, user access management, and ensuring data integrity., • You'll serve as a senior point of contact for daily IT incidents and service requests, resolving issues, and identifying long-term solutions. Your role involves providing on-site and remote support, including potential travel to different office locations to assist with expansions or cover absences., • A key part of your work will be creating and maintaining comprehensive documentation to empower users and streamline internal processes. You'll also manage relationships with IT vendors and drive continuous improvement by analyzing support data to enhance tooling and policies. Finally, you'll oversee physical security systems, such as access control and security cameras.The Experience You Will Need:, • 10+ years of progressively responsible experience in a technical support or engineering role. This is a senior position influencing global strategy; it requires a deep, proven track record in global, fast-moving organizations., • Proven ability to handle complex, high-profile, and critical customer issues. This includes managing and driving a resolution for technical problems that have been escalated through multiple tiers of support., • Demonstrated experience in a leadership or mentorship capacity. This is crucial. The Principal Engineer isn't just an individual contributor; they are a "knowledge multiplier" who trains and elevates the skills of others on the team., • Experience in a "problem prevention" and "root cause analysis" role. A Principal Engineer doesn't just fix problems; they identify and address the underlying issues to prevent them from recurring. This includes analyzing trends, identifying system bottlenecks, and proposing long-term solutions., • Experience in creating and implementing support processes and best practices. This includes developing internal documentation, standard operating procedures, and knowledge base articles that improve team efficiency and customer outcomes., • Demonstrated success in leading and driving continuous improvement efforts. This could be a project to automate a repetitive task, improve incident response time, or streamline a troubleshooting process.The Technical Expertise You Will Need:, • Deep Subject Matter Expertise (SME): Possesses an expert-level understanding of end-user infrastructure and corporate domain architecture., • Advanced Troubleshooting and Debugging: Ability to navigate complex systems, analyze logs and traces, develop ad hoc reporting., • System-Level Thinking: deep architectural views of how different systems and components interact with each other to provide a service to our internal customers. This is about seeing the "big picture" of the IT infrastructure, not just a single endpoint., • Automation and Scripting: familiar with at least one scripting language (e.g., Python, PowerShell) to automate tasks, create diagnostic tools, and improve operational efficiency., • Cloud and Infrastructure Knowledge: A strong understanding of cloud platforms (AWS, Azure, GCP), virtualization, networking, and security concepts., • Familiarity with evaluation and support of AI tools for Helpdesk and Customer workflows., • Data Analysis: passion for analyzing available data and system metrics (e.g., using tools like Datadog, Splunk) to identify trends, pain points, and areas for improvement.The Leadership Experience You Will Need:, • Mentorship and Coaching: Track record of success teaching, guiding, and developing the skills of junior and senior support engineers., • Strategic Communication: Excellent written and verbal English communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences, including senior leadership and customers., • Proactive and Self-Driven: A self-starter who takes ownership of issues and actively seeks out opportunities to improve processes and prevent future problems., • Consensus Building: The ability to lead and influence diverse technical solution teams, building consensus across multiple viewpoints and priorities.Why You Will Love It Here:, • Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!)., • Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains., • We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely., • We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them., • As the leader in our field, our products and services are as strong as our internal team members., • We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization.Benefits of Working with Sonar:, • Flexible comprehensive employee benefit package., • We encourage usage of our robust time-off allocations. You will receive 23 days of PTO per calendar year (on a pro-rated basis depending on your employment start date), with additional time provided for sickness, life events and holidays., • We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation., • Generous discretionary Company Growth Bonus, paid annually., • Fully paid parking in the heart of downtown Austin, Texas., • Global workforce with employees in 20+ countries representing 35+ unique nationalities., • We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.