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Job Description Summary As a Sales Professional at Corcentric, you will join an ambitious team within a driven, entrepreneurial global organization. You will be fully dedicated to supporting the sale of the Canxxus program to our Fleet Procurement clients, responsible for driving revenue growth by identifying and securing new business opportunities. This is achieved through a combination of in-person and virtual meetings, presentations, and ongoing client engagement. This role demands exceptional communication and negotiation skills, as well as the ability to effectively present and position Canxxus products and services in a compelling manner. Success is measured by the achievement of sales growth targets and the ability to contribute meaningfully to the company's continued growth and success. We are currently hiring out of our Cherry Hill, NJ headquarters, however, we are open to candidates based in the greater Northeast Region in states where we have an established employer presence. This role is eligible for voluntarily work-from-home setup, as it is a Sales position with significant travel requirements. We’re a dedicated, down-to-earth group in a growing organization offering plenty of opportunity. We look forward to adding you into the mix! As a Sales Professional, your responsibilities include: • Market Research: Conduct ongoing analysis of market trends, competitor activity, and customer needs to identify new business opportunities to execute an informed strategic direction., • Sales Planning: Develop and implement strategic, data-driven sales action plans aligned with market insights and organizational objectives., • Client Relationship Management: Build and maintain strong, long-term relationships with new clients by establishing trust, understanding their needs, and providing tailored solutions that drive value., • Contract Negotiation: Lead contract negotiations to establish mutually beneficial agreements while protecting company interests and ensuring client satisfaction., • Industry Engagement: Represent the company at trade shows, conferences, and industry events to promote brand awareness, expand the network, and gain insights into emerging trends., • Sales Reporting and Forecasting: Track and report on sales performance metrics, pipeline activity, and market feedback to provide actionable insights to senior management., • Cross-Functional Collaboration: Collaborate closely with marketing, operations, and product teams to align efforts, optimize client engagement strategies, and ensure seamless service delivery., • Partner Engagement: Work with our existing partner to not only identify and secure new customers but additionally identify opportunities for potential clients to partner with. Requirements You’ll need to have: • A Bachelor’s degree in business administration, Marketing, or a related field (equivalent experience may be considered in lieu of formal education.), • Proven experience in a sales role, with a demonstrated ability to meet or exceed performance targets., • Sales experience within the transportation, logistics, or truck maintenance industry, or similar., • Exceptional Communication and Interpersonal Skills, • Demonstrated ability to build strong relationships with clients, colleagues, and stakeholders through clear, persuasive, and communication., • Effective Networking Abilities: Skilled in establishing and nurturing connections with clients, industry peers, and potential leads to expand business opportunities., • Advanced Negotiation and Persuasion Skills: Proven capability to negotiate effectively and close deals that align with both client needs and business objectives., • CRM and Sales Tools Proficiency: Experience using Customer Relationship Management (CRM) systems and sales enablement tools to manage leads, track performance, and optimize sales activities., • Advance Presentation Skills: The ability to present one on one, in a group setting at both the operational and C-suite level. Strong online presentation ability utilizing the most recent tool and software such as Teams, Zoom or any other broadcast style software., • Digital and Social Media Savvy: Familiarity with social media platforms and digital marketing strategies to enhance client engagement and generate new leads., • Strong Analytical Thinking: Ability to interpret market trends and customer data to identify emerging opportunities and support data-driven decision-making., • Excellent Time Management and Organizational Skills: Capable of managing multiple priorities efficiently in a fast-paced, results-oriented environment, • Technical Proficiency: Skilled in Microsoft Office Suite (Word, Excel, PowerPoint), with the ability to create documents, analyze sales data, and deliver impactful presentations., • Proactive, Goal-Oriented Approach: Demonstrated ability to take initiative, set clear goals, and consistently pursue results with a high degree of ownership and accountability., • Resilience and Adaptability: Proven capacity to perform effectively in a fast-paced, dynamic, and target-driven environment, while maintaining ism and composure under pressure., • Travel Flexibility: Willingness and ability to travel across North America as required for client meetings, industry events, and trade shows, including occasional overnight stays. (We want to make sure you’re set up to succeed, and we view these as the critical skills you’ll need to achieve great things at Corcentric!) It’s great if you also have: • Multilingual Communication: Fluency in French and/or Spanish is considered an asset, enabling effective communication with a diverse client base. About Us Corcentric is a global provider of business spend management and revenue management software and services for mid-market and Fortune 1000 businesses. Corcentric delivers software, advisory services, and payments focused on reducing costs, optimizing working capital, and unlocking revenue. We achieve success by exemplifying our core values in the way we work, communicate, and collaborate: • Do the Right Thing, • Embrace + Drive Change, • Be Empowered At Corcentric, we know that the hard work of our employees is what drives the success of our organization. We care about who you are and what you value, both inside and outside of work. Within our organization, you will have the opportunity to work with smart, collaborative team members and approachable leaders. Our down-to-earth, solutions-oriented culture means you'll have the opportunity to get hands-on with interesting work projects and be able to draw a short line from your contributions to business impacts. We prioritize professional development and encourage cross-functional promotional opportunities to enable you to reach your career goals. We have been in business for over 28 years and are thrilled to be actively growing and scaling our teams accordingly - it's an exciting environment and a great time to join. Your compensation package upon joining Corcentric will be based on a variety of factors, including but not limited to your relevant professional experience and qualifications: your certifications, training, and educational achievements; your geographic location; and Corcentric business and organizational requirements. It is expected that the base salary for this role will be between $60,000 - $70,000, annually, plus eligibility for our annual discretionary bonus program. We also recognize the importance of work-life balance and want to support your efforts to take care of your health and well-being and the health and well-being of those who depend upon you. In support of this, we are proud to offer a comprehensive benefits package to our full-time team members, including: • Generous annual paid time off program that increases with tenure, • Eight paid holidays plus three personal holidays to recognize or celebrate an occasion that is important to you, • An annual paid day off to volunteer for causes that are near and dear to you, • Paid maternity, paternal/secondary caregiver, and adoptive parent leave, • Company-paid life and disability insurance, • 401k program with a company match, • Medical insurance plan options ranging from a traditional PPO to High Deductible Health Plan options that feature a company HSA contribution, • Dental plan – including orthodontia coverage, • Vision plan – including discount for LASIK surgery, • All medical, dental, and vision insurance plans are available from the first of the month following your start date – no extended waiting period to be eligible!, • A no-cost Employee Assistance Program - 24/7 access to confidential counseling services and a wide range of additional support and professional services EEO Statement Our roles require routine use of standard office equipment, such as computers, keyboards, printers, phones, and filing cabinets. You may need to type, reach, and lift office materials of a reasonable weight. Travel may also be required based on job responsibilities and business needs. Corcentric does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Work Environment & Physical Demands This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee is regularly required to see, talk, and hear. Willing and able to travel as required by job responsibilities and business needs.

Job DescriptionWorkWave is seeking a transformative and strategic Vice President of Customer Success to build and lead a world-class global Customer Success organization from the ground up. This is a high-impact leadership role responsible for driving customer adoption, retention, growth, and satisfaction across our RealGreen, PestPac, and TEAM software portfolios. The VP of CS will define the customer journey, deploy scalable programs across segments, and serve as the key voice of the customer across the business. WHAT YOU'LL DO: Strategic Leadership•Develop and execute the vision, strategy, and operational plan for a scalable and segmented Customer Success model.•Define the customer journey for SMB, Enterprise, and Strategic accounts across the US, UK, and Australia.•Build and lead a high-performing global Customer Success Management (CSM) team, aligned with WorkWave’s strategic growth goals. Operational Excellence•Create onboarding, engagement, value realization, renewal, and expansion playbooks tailored to each segment.•Implement Customer Health Scoring and risk mitigation frameworks.•Roll out and operationalize a Customer Success platform (e.g., Gainsight) and integrate with Salesforce and other tools.•Establish appropriate tech-touch and high-touch models with the right coverage and capacity planning. Cross-Functional Impact•Collaborate deeply with Sales, Renewals, Professional Services, Support, Product, and Marketing to ensure end-to-end customer success.•Lead the Executive Sponsorship program and participate in key customer engagements. Metrics & Outcomes•Own and improve key SaaS CS metrics including Gross Retention Rate (GRR), Net Revenue Retention (NRR), adoption, Customer Lifetime Value (CLV), churn, and NPS.•Establish data-driven dashboards, KPIs, and forecasting tools to manage performance and risk.•Drive revenue expansion through value realization and partnership with Sales and Marketing on cross-sell and upsell strategies.WHAT YOU’LL BRING: • 10+ years of experience in Customer Success at enterprise SaaS companies, with 5+ years in leadership roles., • Demonstrated experience building and scaling Customer Success organizations from the ground up., • Deep knowledge of both high-touch Enterprise and tech-touch SMB models., • Experience with Customer Success tools (e.g., Gainsight) and CRMs (e.g., Salesforce)., • Track record of improving and sustaining CS metrics (GRR, NRR, churn, NPS)., • Strong communication, executive presence, and customer relationship skills., • Ability to thrive in cross-functional environments and influence at all levels., • Analytical mindset with a passion for leveraging data and insights to drive decisions., • Strong leadership experience, particularly around people management and organizational change management., • Bachelor’s degree required; MBA or related advanced degree is a plus.