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Job Description Store Manager Victra is the largest Verizon Authorized Retailer in the United States. As a Store Manager, you shape our guest experience. By coaching your team, you help them give their best to Every Guest, Every Time. Our Store Managers exceed both store and personal sales targets. With our paid training, we give you the tools to embrace and take ownership of your store. You will develop your sales consultants and help them learn what it means to win at Victra. Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration You will have an elevated level of accountability for all retail store functions and for communicating and implementing the company vision by directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced sales environment, focusing on optimizing customer and employee experience. You will also complete training courses and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction. This is an hourly role. On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. Your interactions with customers will show your coworkers how it is done. You will coach them one on one and motivate them to reach the next level of performance. You will also be responsible for daily operational tasks and maintaining brand compliance. • Driving personal sales by following our EGET sales process, • Leading your team by resolving customer issues and assisting with customer transactions., • Taking directions from District Manager on day-to-day operations., • Setting and sharing daily/weekly/monthly goals with sales teams., • Providing your team with training and mentoring to deliver outstanding customer experience by handling customer flow and store traffic and resolving customer escalations in timely manner as per company standards, • Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments., • Running store operations – analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality., • Monitoring inventory by restocking shelves with products, maintaining device security, and managing the cleanliness of the store., • Leading store merchandising and planogram compliance in accordance with company expectations., • Completing store opening and closing activities., • Collective responsibility on attaining store targets daily/weekly/monthly. Here is what we can offer you in exchange for your world-class work: • Paid Training, • Premium Health, Dental, and Vision Insurance, • Paid Maternity Leave, • 401K Match, • Tuition Reimbursement, • Fifty percent off Verizon Service, • Referral Bonus, • Frequent Contests, • Career Advancement Opportunities Compensation: Pay will include a base rate of $$19.15 /hour with uncapped earning potential through commission. What we are looking for... You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You are open to innovative ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you have succeeded when you and your team are delivering best experience and driving world class results. You will need to have: • Background in customer service within the retail, restaurant, or wireless industry preferred., • 1-2 years of experience in Customer Service or leadership role, • Management experience in a commission-based sales environment., • Proven history of achieving challenging team and individual sales goals., • Balanced multiple opposing priorities in a multifaceted environment., • Set goals, evaluated performance, and developed a high performing team., • Basic interview skills and enhanced staffing knowledge., • High school diploma or GED., • One or more years of customer service, preferably in a retail or sales environment., • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods., • At least 18 years of age, • Legally authorized to work in the United States Physical Requirements: • Ability to lift ten pounds., • Ability to stand for extended periods of time. Training Requirements Employees must attend and complete 2-week New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training courses will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you are selected to move forward, you will be prompted with next steps. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our qualified candidates’ and employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran or military status, or any other status or characteristic protected by federal, state, or local law. Different makes us better.

Job Description Location: Remote (must reside in Georgia) ABOUT US: Victra is Verizon’s largest premium retailer in the United States. We thrive on collaboration, innovation, and performance. Our mission is to “Connect technology to life in a trustworthy, fun, and profitable way”. We work closely with Verizon and our brand partners to deliver exceptional product offerings, promotions, and campaigns that drive in-store traffic and revenue. JOB DESCRIPTION: We are seeking a highly motivated and experienced Field Sales Manager to oversee and drive sales activities . As a Field Sales Manager, you will be responsible for ensuring sales targets are met and fostering strong relationships with the Exclusive Retail sub-agents and store staff. If you are a dynamic and results-driven sales professional with leadership acumen, we invite you to join our team at Victra. Your strategic guidance and leadership will play a critical role in the success of our sales efforts: KEY RESPFONSABILITIES: • Primary point-of-contact for Exclusive Retail sub-agent business partners, admins & owners/operators., • Collaborate with sub-agents to develop and implement sales strategies, goals, and targets to achieve or exceed sales quotas within the assigned territory., • Build and maintain strong relationships with Exclusive Retail sub-agents and staff to ensure effective collaboration, support, and alignment of sales objectives., • Conduct regular documented store visits to monitor sales activities, assess performance, and provide ongoing feedback, training and development opportunities., • Drive the adoption of sales programs, promotions, and initiatives to increase revenue, customer acquisition, and retention., • Analyze market trends, competitor activities, and customer feedback to identify opportunities for growth and make recommendations for sales improvement., • Prepare and present regular sales reports, forecasts, and performance metrics to the Director of Exclusive Retail & the ELT., • Collaborate with cross-functional teams, including marketing, operations, outside vendors and the Total by Victra teams, to ensure a seamless customer experience and drive business growth., • Stay up-to-date on industry trends, product knowledge, and market insights to effectively coach the sub-agents. WHAT WE ARE LOOKING FOR: • You have excellent communication and a positive attitude., • Your background has a good sense of operations and retail management., • Proven experience as a Field Sales Manager or in a similar leadership role, preferably within the telecommunications industry working with the dealer/sub-agent channel., • Strong leadership and team management skills, with the ability to motivate and inspire a sales team to achieve targets., • Excellent communication, presentation, and interpersonal skills., • Results-oriented mindset with a track record of meeting or exceeding sales goals., • Ability to analyze sales data, identify trends, and make data-driven decisions to optimize sales strategies., • Customer-focused mindset with a deep understanding of the sales process and customer relationship management., • Flexibility to travel up to 75% of the time within the assigned territory and work occasional evenings or weekends., • Proficiency in using CRM software, sales tracking tools, and Microsoft Office Suite., • Bachelor's degree in Management or equivalent experience is preferred., • Associates Degree with 3-5 years of retail management experience is also acceptable WHY JOIN US: • Paid training and career development opportunities., • Comprehensive health, dental, and vision insurance., • 401k retirement plan., • Tuition reimbursement., • Employee discounts on Verizon services., • Referral bonuses and exciting contests., • Career pathing opportunities. TRAVEL REQUIREMENTS • Up to 75% EQUAL OPPORTUNITY EMPLOYER We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

Job DescriptionLive events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role The Account Manager, Guest Management & Credentialing is responsible for delivering successful client onboarding projects for our Event Management platform. This role blends project management, platform configuration, client training, and cross‑functional coordination to ensure each client launches smoothly and receives the value they were sold. You will guide customers through best practices, manage all timelines, resolve technical issues, and execute key project deliverables throughout the client’s event cycle. Responsibilities: • Support our Revenue team on assigned accounts to promote high levels of customer engagement, satisfaction, and product renewal, • Guide clients through best‑practice workflows and platform solutions for TicketManager’s Event & Ticket Management system., • Own project timelines, deliverables, and launch dates while coordinating cross‑functional teams., • Provide client training, onboarding support, and timely issue resolution through the client’s lifecycle., • Gather and translate client requirements into actionable technical tasks for internal teams., • Execute configuration work, documentation, user acceptance testing, troubleshooting, and site design. Desired Skills and Experience: • Bachelor’s degree required, • 2-4+ years of professional work experience in a collaborative, data-driven environment, • Previous customer service and/or customer success experience preferred, • Sports, entertainment, and hospitality experience preferred, • Strong interpersonal skills: negotiating, influencing, and dealing effectively with people, • Excellent communication and organizational skills with the ability to manage multiple projects simultaneously, • Proven presentation and executive meeting planning, • Self-motivated person who can take directions and exceed expectations, • High personal integrity, ethics, and credibility, • Expertise with standard corporate software including JIRA, CRM, etc., • Ability to work in a fast-paced environment while on-site with clients, • Technical aptitude with software configuration and troubleshooting., • Experience with workflow‑driven SaaS platforms preferred, • Travel to assist current clients with their event needs for up to 2 weeks, x2-3 times a year (for marquee events such as Wimbledon, The Olympics, The Ryder Cup, Formula 1, The UEFA Champions League Finals, FIFA World Cup)TicketManager Highlights:, • Location: Mesa, AZ, • Compensation: $65,000-$75,000 Base Salary & Bonus Eligibility, • Reports to: Senior Manager, Project Management, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR Sje9C6GYPe

Job Description Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We're also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role The Account Manager (AM) supports our Revenue team on assigned accounts to promote high levels of customer engagement, satisfaction, and product renewal The Account Manager serves as the strategic partner for Customer Admins and Key Users, ensuring optimal setup, adoption, and ongoing success with TicketManager. AMs are responsible for managing customer relationships, supporting system operations, and collaborating cross-functionally to drive value and resolve issues. This role requires strong communication, organization, and problem-solving skills, with a focus on proactive engagement and continuous improvement within existing accounts. Responsibilities: • Partner with Implementation Project Managers to ensure smooth account launches by coordinating meetings, collecting required materials for successful launch, • Host monthly Zoom calls and ongoing onboarding/refresher sessions to drive adoption and reduce support needs., • Analyze customer engagement and conduct proactive outreach to increase usage and reduce unnecessary support tickets., • Monitor account health, activity, and best‑practice adherence, • Contribute to documentation, best‑practice guides, and self‑service resources., • Build and maintain strong relationships with super users; conduct proactive check‑ins and light social touches to strengthen engagement and retention., • Attend major events and conduct customer visits twice per year for large enterprise customers., • Identify upgrade opportunities or customer needs and hand them off to the revenue team., • Responsible for managing renewals for a subset of account portfolios. Desired Skills and Experience: • Bachelor’s Degree Required, • 3-5+ years of experience in Account Management or similar client-facing role in a SaaS or technology company, • Previous customer service and/or customer success experience preferred, • Sports, entertainment, and hospitality experience preferred, • Strong interpersonal skills: negotiating, influencing, and dealing effectively with people, • Excellent communication and organizational skills with the ability to manage multiple projects simultaneously, • Proven presentation and executive meeting planning, • Self-motivated person who can take directions and exceed expectations, • High personal integrity, ethics, and credibility, • Expertise with standard corporate software including JIRA, CRM, etc., • Ability to work in a fast-paced environment while on-site with clients TicketManager Highlights: • Location: Mesa, AZ, • Compensation: $55,000-$75,000 & Bonus Eligibility, • Reports to: General Manager, Arizona, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR z8b5ObES2F

Job DescriptionLive events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role The Coordinator, Ticket Operations and Fulfillment supports customers by executing accurate, scalable ticket setup and fulfillment. The role owns the end‑to‑end configuration, maintenance, and quality assurance of ticket inventory, ensuring compliance with customer requirements and seamless delivery across digital and physical inventory. Through proactive management of complex, high‑volume ticket requests, precise inventory maintenance, and consistent adherence to SLA commitments, this role helps reduce customer effort and ensures reliable, efficient ticket delivery. Responsibilities: • Execute accurate ticket setup and fulfillment to support customer needs, • Respond to ticket‑related fulfillment inquiries while meeting service‑level expectations, • Build and maintain ticket inventory for events, packages, and large‑scale builds, • Ensure ticket data accuracy, compliance, and quality prior to delivery, • Handle the distribution of physical and electronic ticket orders, ensuring accuracy and timely delivery, • Partner with internal teams to support new account setups and high‑volume ticket projects, • Collaborate across teams to support efficient fulfillment operations and continuous improvement, • Maintain organized fulfillment processes and documentationDesired Skills and Experience:, • Bachelor’s Degree Required, • 1+ year of related work experience, • Previous Box Office/Ticketing experience a plus, • Excellent communication skills, both oral and written, • Process-driven, creative thinker with a proven ability to articulate, and implement innovative solutions, • Experience in box office, ticketing, or event fulfillment is a plus, • Must have exceptional follow-through, possessing a high level of attention to detail, • Proven ability to manage multiple projects and deliver work on time, • Experience with Outlook and Excel, • Comfortable learning new software programs, • Demonstrates high ethical standards, accountability, and integrity in all workTicketManager Highlights:, • Location: Mesa, Arizona, • Compensation: $20 - $22 per hour & Bonus Eligibility, • Reports to: Director of Ticket Operations & Fulfillment, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture with weekly catered breakfast and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR ka9Pnph02R

Job DescriptionLive events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role As an Assistant, People & Office Operations, you will play a key role in supporting TicketManager’s most important asset—our people. This role sits at the center of our People Operations (POPs) function, helping to create a high-performing, engaging, and well-run workplace across all offices. You will contribute to strengthening our culture and employee experience, supporting senior leaders, and ensuring our offices operate seamlessly day-to-day. From coordinating logistics and managing office operations to assisting with internal initiatives and communications, your work will directly impact how our teams collaborate, perform, and grow. This is a highly visible, hands-on role ideal for someone who is organized, proactive, and excited to be part of a fast-paced, people-first environment. Responsibilities: • Manage the day-to-day operations of TicketManager offices, ensuring a professional, organized, clean, and welcoming environment., • Oversee office supplies, kitchen stock, and common area upkeep across all offices, managing inventories and coordinating with building management, vendors, and service providers (e.g., janitorial, IT, maintenance) to ensure smooth operations., • Coordinate catering and food service for weekly team meals, executive lunches, and onsite meetings., • Provide administrative support for Finance, including handling mail, invoices, check deposits, and tracking office budgets, • Provide day-to-day administrative support to senior leaders, including calendar management, meeting coordination, and scheduling across internal and external stakeholders., • Assist senior leadership with logistical coordination such as travel arrangements, reservations, and occasional ad hoc tasks or errands to support business priorities., • Support People Operations initiatives by assisting with employee engagement activities, internal events, and recognition programs (e.g., birthdays, work anniversaries)., • Assist with internal communications and coordination of cross-functional updates and initiatives., • Prepare and maintain meeting spaces, greeting and hosting clients and guests., • Monitor and maintain office equipment, supplies, and facilities to ensure smooth day-to-day operations., • Keep shared files, photos, and records organized and up to date across digital and physical systems., • Collaborate with cross-office teams to align office management standards and ensure consistent support nationwide.Desired Skills and Experience:, • Bachelor’s degree required., • 0–2+ years of administrative, office coordination, or executive assistance experience., • Strong interpersonal skills; comfortable engaging with staff, executives, vendors, and external partners., • Highly organized and detail-oriented, with the ability to manage multiple projects and deadlines., • Self-motivated and resourceful, thriving in a fast-paced, entrepreneurial environment., • High level of personal integrity, professionalism, and discretion in handling sensitive or confidential information., • Strong written and verbal communication skills., • Demonstrated ability to take ownership, solve problems proactively, and maintain a positive, team-oriented attitude., • Technical skills: proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook); familiarity with tools such as Slack, Microsoft Teams, Confluence, Canva, or Adobe Suite is a plus.TicketManager Highlights:, • Location: Mesa, AZ, • Compensation: $22.00–$25.00 per hour + bonus eligibility, • Reports to: Head of Business & People Operations, • Work Expectations: In-office, Monday–Friday, • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR dQ0zcdqG7G

Job Description Assistant General Manager Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you’ll be leading a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You’ll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions—and help them to choose our wireless products and services. Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today! We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. Your interactions with customers will show your coworkers how it's done. You will coach them one on one and motivate them to reach the next level of performance. You will also be responsible for some daily operational tasks and will lead your team when the General Manager is away. • Leading your team by resolving customer issues and assisting with customer transactions., • Taking direction from store leader on day-to-day operations., • Setting and sharing daily/weekly/monthly goals with sales teams., • Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic., • Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments., • Running store operations – analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality., • Monitoring inventory by restocking shelves with product, maintaining device security, and managing the cleanliness of the store., • Leading store merchandising and planogram compliance in accordance with company expectations., • Completing store opening and closing activities., • Collective responsibility on attaining store targets daily/weekly/monthly. Here is what we can offer you in exchange for your world-class work: • Paid Training, • Premium Health, Dental, and Vision Insurance, • Paid Maternity Leave, • 401K Match, • Tuition Reimbursement, • 50% off Verizon Service, • VNation Disaster Relief, • Referral Bonus, • Frequent Contests, • Career Advancement Opportunities, • A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy. From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more! Compensation: We are proud that our Assistant General Managers make a national average annual salary of $43,000 to $67,000, combining a base hourly rate of $17.15 plus uncapped commission. What we are looking for... You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You’re open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you’ve succeeded when your team is delivering. You will need to have: • Background in customer service within the retail, restaurant, or wireless industry preferred, • 1-2 years of experience in a Customer Service or leadership role, • Management experience in a commissions-based sales environment., • Proven track record of achieving challenging team and individual sales goals., • Balanced multiple opposing priorities in a multifaceted environment., • Set goals, evaluated performance, and developed a high performing team., • Basic interview skills and enhanced staffing knowledge., • High school diploma or GED., • One or more years of customer service, preferably in a retail or sales environment., • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods., • At least 18 years of age, • Legally authorized to work in the United States Physical Requirements • Ability to lift ten pounds., • Ability to stand for long periods of time Training Requirements All Assistant General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. All Dual General Managers are required to attend and successfully complete a 3-day General Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you’re selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family-and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality-while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We're also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you'll help build technology that brings people together through live experiences-while solving complex, real-world problems for the world's best companies. We're a fast-growing, profitable company that values ownership, collaboration, and excellence, and we're building a team that's passionate about making work impactful and fun. If you're excited about live events, cutting-edge technology, and doing work that truly matters, you'll feel right at home here. The Role The Coordinator, Ticket Operations and Fulfillment supports customers by executing accurate, scalable ticket setup and fulfillment. The role owns the end-to-end configuration, maintenance, and quality assurance of ticket inventory, ensuring compliance with customer requirements and seamless delivery across digital and physical inventory. Through proactive management of complex, high-volume ticket requests, precise inventory maintenance, and consistent adherence to SLA commitments, this role helps reduce customer effort and ensures reliable, efficient ticket delivery. Responsibilities: • Execute accurate ticket setup and fulfillment to support customer needs, • Respond to ticket-related fulfillment inquiries while meeting service-level expectations, • Build and maintain ticket inventory for events, packages, and large-scale builds, • Ensure ticket data accuracy, compliance, and quality prior to delivery, • Handle the distribution of physical and electronic ticket orders, ensuring accuracy and timely delivery, • Partner with internal teams to support new account setups and high-volume ticket projects, • Collaborate across teams to support efficient fulfillment operations and continuous improvement, • Maintain organized fulfillment processes and documentationDesired Skills and Experience:, • Bachelor's Degree Required, • 1+ year of related work experience, • Previous Box Office/Ticketing experience a plus, • Excellent communication skills, both oral and written, • Process-driven, creative thinker with a proven ability to articulate, and implement innovative solutions, • Experience in box office, ticketing, or event fulfillment is a plus, • Must have exceptional follow-through, possessing a high level of attention to detail, • Proven ability to manage multiple projects and deliver work on time, • Experience with Outlook and Excel, • Comfortable learning new software programs, • Demonstrates high ethical standards, accountability, and integrity in all workTicketManager Highlights:, • Location: Mesa, Arizona, • Compensation: $20 - $22 per hour & Bonus Eligibility, • Reports to: Director of Ticket Operations & Fulfillment, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture with weekly catered breakfast and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500

Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family-and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality-while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We're also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you'll help build technology that brings people together through live experiences-while solving complex, real-world problems for the world's best companies. We're a fast-growing, profitable company that values ownership, collaboration, and excellence, and we're building a team that's passionate about making work impactful and fun. If you're excited about live events, cutting-edge technology, and doing work that truly matters, you'll feel right at home here. The Role The Coordinator, Ticket Operations and Fulfillment supports customers by executing accurate, scalable ticket setup and fulfillment. The role owns the end‑to‑end configuration, maintenance, and quality assurance of ticket inventory, ensuring compliance with customer requirements and seamless delivery across digital and physical inventory. Through proactive management of complex, high‑volume ticket requests, precise inventory maintenance, and consistent adherence to SLA commitments, this role helps reduce customer effort and ensures reliable, efficient ticket delivery. Responsibilities: Execute accurate ticket setup and fulfillment to support customer needs Respond to ticket‑related fulfillment inquiries while meeting service‑level expectations Build and maintain ticket inventory for events, packages, and large‑scale builds Ensure ticket data accuracy, compliance, and quality prior to delivery Handle the distribution of physical and electronic ticket orders, ensuring accuracy and timely delivery Partner with internal teams to support new account setups and high‑volume ticket projects Collaborate across teams to support efficient fulfillment operations and continuous improvement Maintain organized fulfillment processes and documentation Desired Skills and Experience: Bachelor's Degree Required 1+ year of related work experience Previous Box Office/Ticketing experience a plus Excellent communication skills, both oral and written Process-driven, creative thinker with a proven ability to articulate, and implement innovative solutions Experience in box office, ticketing, or event fulfillment is a plus Must have exceptional follow-through, possessing a high level of attention to detail Proven ability to manage multiple projects and deliver work on time Experience with Outlook and Excel Comfortable learning new software programs Demonstrates high ethical standards, accountability, and integrity in all work TicketManager Highlights: Location: Mesa, Arizona Compensation: $20 - $22 per hour & Bonus Eligibility Reports to: Director of Ticket Operations & Fulfillment Work Expectations: Role is In-Office, Monday-Friday Retirement: 401(k) & Company Match Health Benefits: Medical, Dental, Vision & Chiropractic Time Off: Unlimited PTO Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations. Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering Perks: Fun, collaborative, in-office culture with weekly catered breakfast and big company perks with the autonomy of a high-growth startup. Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal 4.5 out of 5 Glassdoor rating Used by over 4,000 globally known companies including ~15% of the Fortune 500

Cellular Sales: Cellular Sales is Growing! Average and High-End Sales Consultants earn $68000 – $122000 +/ year Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000+. Why Join Cellular Sales Our wireless sales consultants help others connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust. What We Offer We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here’s what you’ll get when you join us: • Life-Changing Income: The highest commissions in the industry, • First rate health benefits: Including health/vision/dental, and life insurance., • Security for your future: 401(k) with ROTH option to save for retirement., • Performance Incentives: Top performers receive trips, gifts, and prizes., • Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced sales leaders, • Advancement Opportunities: We promote from within and encourage growth, • Outstanding Company Culture: A healthy community that fosters collaboration and mutual success, • Community Involvement: Impact the lives of people where you live through local events and volunteering Responsibilities As a sales Consultant, you will service the customer’s needs, make recommendations based on their specifications. • Develop new consumer and business accounts, • Provide outstanding service during and after the sale, • Recommend changes in products and services, • Stay current on the newest technology products and services What We Are Looking For • Driven, enthusiastic people with a positive attitude, • Willingness to learn and utilize proven techniques to grow your business, • Effective verbal, written, and interpersonal skills, • Self-motivated to successfully manage responsibilities, • Strong negotiating and follow-up skills, • Understanding of new technology products and services If you’re eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable transportation, let’s talk. Opportunity awaits, apply today!

Cellular Sales is Growing! Average and high-end sales consultants earn $68000 $122000 +/ year. As a sales consultant, you will service the customer's needs, make recommendations based on their specifications. Our wireless sales consultants help others connect, work, watch, game, and stream with the

As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Generate retail sales by using your passion for cutting-edge technology, and exceptional customer ser

All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within 30 days of their official start date. We are seeking Sales Consultants who deliver world-class service to Every Guest. As a full-time Victra Retail Sales Consultant, you'll have the chance to

Job DescriptionLive events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role The Customer Support team is the frontline partner for TicketManager’s clients across all segments, serving as the primary point of contact through email, chat, and phone to drive quick issue resolution and smooth platform adoption. The role focuses on diagnosing ticketing, access, and navigation challenges; triaging and documenting cases; delivering admin training; and coordinating cross‑functional escalations to meet SLA standards. Customer Support Specialists provide clear guidance, maintain accurate case records, and uphold each client’s internal ticketing policies with professionalism and empathy. Every interaction aims to resolve issues efficiently, reinforce client confidence, and ensure consistent, effective use of the TicketManager platform. Responsibilities: • Manage relationships with strategic software accounts, including Fortune 500 and Global 2000 clients., • Serve as the primary point of contact for corporate customers, providing timely and professional support via email, chat, and phone., • Provide personalized guidance to ensure customers comply with internal ticketing policies and best practices., • Diagnose, troubleshoot, and resolve issues related to ticket allocations, event access, system navigation, user setup, and platform functionality., • Gather details, triage, categorize, and document cases in CRM/ticketing systems (including JTZC)., • Escalate complex technical issues to internal teams and follow through to ensure full resolution., • Ensure all tickets are prioritized, tracked, and closed within SLA commitments., • Facilitate hands‑on training sessions for new and existing administrators to increase platform proficiency., • Educate customers on product features and direct them to knowledge‑base articles and training resources., • Accurately document all customer interactions, issues, and resolutions within the CRM., • Capture customer feedback and escalate recurring trends to leadership., • Contribute to the internal knowledge base and collaborate with peers for queue coverage., • Participate in ongoing training to stay current on product updates and support process Desired Skills and Experience: • Bachelor's Degree Required, • 1-3+ years of related work experience, • Experience working with Zendesk or similar customer service platform, • Proven experience in B2B software customer service or administrative support role, • Process-driven, and creative thinker with proven ability to articulate, and implement innovative solutions, • Excellent verbal and written communication skills, • Experience handling inbound calls and resolving a wide range of customer inquiries and technical issues with confidence., • Strong listening and presentation skills, • A proactive, customer-first mindset with a passion for helping users feel confident and supported., • Thrive in a fast-paced, high-volume, results-oriented, entrepreneurial environment TicketManager Highlights: • Location: Mesa, AZ, • Compensation: $22-$32 per hour ($45k-$65k annually) & Bonus Eligibility, • Reports to: Manager, Customer Support, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR VfV21zgHMA

Job DescriptionImplementation Project ManagerLive events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role The Implementation Project Manager (IPM) is responsible for launching customers successfully and on time. They lead the implementation process from start to finish, coordinating with internal teams to keep projects moving forward. A key part of the role includes building and managing account flows in internal systems to ensure accurate setup and support future growth. The IPM is the main point of contact for implementation progress and communicates updates to leadership. Responsibilities: • Lead end-to-end planning and execution of client implementation projects, ensuring timely delivery, client satisfaction, and smooth post-launch transitions to customer-facing teams., • Build system workflows and execute configurations (e.g., SSO, CRM, API integrations), advising on best practices for optimal setup and scalability., • Manage implementation timelines using internal tools, ensuring milestones are met and proactively identifying risks., • Maintain accurate documentation of project status, decisions, client use case and client feedback., • Coordinate cross-functionally with Account Management, Customer Success, Support, Product, and Tech teams to drive adoption and implementation progress., • Communicate regularly with clients and internal stakeholders, reporting key KPIs, launch status, and securing leadership sign-off upon completion., • Monitor project health, mitigate risks, route support requests appropriately, and deliver client training and launch materials. Desired Skills and Experience: • Bachelor’s Degree Required, • 5+ years of work experience in a collaborative, data-driven environment, • Previous project management experience preferred, • PMP or similar certification is a plus, • Strong interpersonal skills: negotiating, influencing, and dealing effectively with people, • Excellent communication and organizational skills with the ability to manage multiple projects simultaneously, • Customer service skills in a SaaS environment preferred, • Proven presentation and executive meeting planning, • Ability to translate technical concepts into client-friendly language, • Ability to refine project management strategy to meet client needsTicketManager Highlights:, • Location: Mesa, AZ, • Compensation: $85,000-$115,000 & Bonus Eligibility, • Reports to: Senior Manager, Project Management, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR zbXQfNoP1i