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Job Summary We are seeking a motivated and customer-oriented Retail Sales Associate to join our team. The ideal candidate will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. This role requires effective communication skills, a friendly demeanor, and a passion for sales. The Retail Sales Associate will play a key role in driving sales through upselling and maintaining an organized store environment. Responsibilities - Greet customers warmly and assist them in locating products. - Provide knowledgeable information about products and services to enhance customer experience. - Utilize basic math skills for cash handling and processing transactions accurately. - Operate the cash register and manage point-of-sale (POS) transactions efficiently. - Engage in upselling techniques to maximize sales opportunities. - Maintain stock levels on the sales floor and assist with inventory management. - Ensure the store is clean, organized, and visually appealing at all times. - Handle customer inquiries and resolve issues in a professional manner. - Demonstrate excellent phone etiquette when answering calls or taking orders. Qualifications - Previous experience in retail sales or customer service is preferred but not required. - Strong communication skills with the ability to engage effectively with customers. - Basic math skills for handling cash transactions accurately. - Experience with cash handling and operating a cash register or POS system is a plus. - Bilingual candidates are encouraged to apply to better serve our diverse customer base. - Ability to work flexible hours, including evenings and weekends as needed. - A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Retail Sales Associate and contribute to creating an enjoyable shopping experience for our customers! Job Types: Full-time, Part-time Pay: $15.13 - $20.00 per hour Expected hours: 20 – 40 per week Shift: - 8 hour shift Work Location: In person
About Us: Veronica De Piante is an emerging luxury fashion boutique located on Madison Avenue, offering a curated collection of sophisticated, high-end apparel. We pride ourselves on delivering a personalized shopping experience, characterized by impeccable service and attention to detail, catering to a discerning clientele. As we continue to grow, we are looking to expand our team with passionate and customer-focused individuals who can contribute to the continued success of our brand. Position Overview: As a Client Advisor at Veronica De Piante, you will play a crucial role in providing a high level shopping experience to our valued clients. You will be responsible for building and maintaining relationships with our clientele, offering expert style advice, and ensuring exceptional customer satisfaction. This role requires a deep understanding of luxury fashion, outstanding communication skills, and a passion for delivering unparalleled service. If you are enthusiastic about joining a growing startup in the luxury fashion space and have a passion for exceptional service, we encourage you to apply and be a part of building something special at Veronica De Piante. Key Responsibilities: Offer personalized, one-on-one styling consultations, ensuring each client enjoys a tailored and memorable shopping experience. Build and nurture long-term relationships with clients to foster loyalty and repeat business. Stay up-to-date with the latest fashion trends, product knowledge, and brand offerings to assist clients effectively. Meet individual sales targets and actively contribute to the boutique’s overall performance. Maintain expert knowledge of the Veronica De Piante product line, including fabrics, styles, and design details. Provide exceptional after-sales service, ensuring follow-up on client purchases and addressing inquiries with professionalism. Assist with visual merchandising, ensuring displays reflect the brand’s aesthetic and are always organized. Collaborate closely with the sales team in this startup environment, ensuring efficiency and a supportive, harmonious atmosphere. Manage boutique operations such as opening and closing the store at appropriate times. Keep track of client preferences, upcoming events, and exclusive offers to provide personalized recommendations. Process transactions, handle inventory, and manage client records using store management systems. Qualifications: Strong interpersonal and communication skills with an ability to engage and influence high-net-worth individuals. Passion for fashion with a deep understanding of luxury brands, trends, and craftsmanship. Excellent organizational skills and attention to detail. Ability to thrive in a fast-paced environment while delivering a high standard of customer service. A self-starter who is motivated to meet and exceed sales targets. Proficient with Shopify and basic computer applications.