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Florist Responsibilities: Receiving shipments, and then snipping and displaying our flowers. Topping up watering solutions to enhance our flowers' life spans. Advising clients on possible flower combinations. Providing occasion-specific flower suggestions. Carefully arranging palatable bouquets for purchase. Packaging clients' flowers to prevent breakages. Instructing clients on suitable transporting and feeding processes. Coordinating all regional flower deliveries.
Responsibilities: - Greet and handle guests during check-in and check-out - Collect jackets, bags, and other guests' belongings - Schedule appointments - Plan ahead while playing and rearranging the schedule - Answer phone calls and reply to Instagram DM - Respond to client inquiries regarding services, products, and appointments - Prepare water, tea, and coffee for clients - Maintain the appearance of the front desk and waiting area
In this position, you will run credit and debit cards, make change for cash payments, and provide general customer service. You will also greet customers as they come in and resolve any complaints. Cashier will also handle packing working (for delivery and takeout)
Join Hand and Stone in Raising the Bar on Professionalism in Massage! With over 13 modalities to specialize in and expanding opportunities within the industry, you may take a few different journeys during your massage therapy career. Our Hand and Stone Massage and Facial Spa franchised at 345 Mamaroneck Avenue, Mamaroneck NY 10543 wants to give massage therapists a healthy and healing environment to explore whichever paths are calling you. What We Offer Our Massage Therapists: - Our Culture - At the Mamaroneck Hand and Stone Massage and Facial Spa, we value diversity, inclusivity, and career longevity. Whether you’re drawn to the western modalities, the eastern modalities, or the training and education side of massage. We have something for all massage therapists! - Flexible Set Schedules – Our massage therapists have the flexibility of choosing their scheduled hours, and the peace of mind knowing our flexible membership model yields a low cancellation/no show rate percentage. - Professional and Safe Work Environment –As a member of the National Association of Spa Franchises, Hand and Stone has taken strives to reduce misconduct claims in the industry, promote professionalism and make massage therapy a safe, professional, and rewarding career. - All Supplies Provided – Basic lotions and oils, as well as CBD oil, Aromatherapy, contrast stones, bolsters, spa room amenities; towel warmers, adjustable lights/music/tables, and so much more! - Employee Discounts –We practice what you preach! Take advantage of our great services and product discounts. Plus, all Full Time Massage Therapists get one complimentary service each quarter. - Build your own team - Get paid to pick your teammates! With our Referral Bonus, you can help us build a team that is like-minded, engaged, and motivated. - Career Development and Training - Our Elite Massage Therapist Program helps our massage therapists build the skills to develop their knowledge in specialized modalities and professionalism. - Continuing Education - Each Hand and Stone massage therapist will receive 12 CE’s for taking our new employee training. Plus, many more courses are offered with FREE CE's to help you meet your minimum when it's time for your License Renewal. Hand and Stone Mamaroneck's massage therapists receive the support to expand their knowledge, professionalism, and career in any direction they choose. A Day In the Life of Our Massage Therapists: - Customize treatment plans based on individual clients. - Create an experience of peace and relaxation for members/guests/other spa professionals through a friendly and helpful approach. - Generate return clientele by promoting member referrals and memberships. - Help maintain professionalism and cleanliness of therapy rooms and common areas within the spa. Team Member Essentials: - Adhere to state licensing laws and regulations. - Carry personal liability insurance. - Able to communicate effectively with clients, spa management and staff. - Knowledge of Swedish Massage is essential. - Knowledge of other various modalities preferred (Neuromuscular, Myofascial, Trigger Point, Pre-Natal, Craniosacral, Reiki, Deep Tissue), but not required. Hand and Stone offers training in all modalities to our team members! - Understand and believe in the healing benefits of massage therapy and bodywork. Why Join Our Team: - At Hand Stone Mamaroneck, we truly are like a family! Our team respects each other and helps each other grow in their knowledge and skills. - We get together twice a year as a team to celebrate and relax. You definitely won't want to miss our annual party for the New Year and the annual Company Picnic. - We believe in getting your money into your hands as quickly as possible! Hand and Stone Mamaroneck employees are paid weekly, and all massage therapists can receive daily credit card tips directly to your bank account! - Convenience! You live near Mamaroneck! And if you don't, the Metro North is just 1 1/2 blocks away! Super easy commute! - Clients are waiting for you to join our team! As a membership-based spa we are fully booked every day. This provides you with consistency and predictability with regards to your income potential. - Steady, predictable income because our members consistently invest in their wellness goals. - Base pay, upgrade commission and tips combined that average $50-$75 per 50 minute "hands-on" session. - The break room is regularly stocked with sweet and savory snacks and sparkling water.
We are looking for a friendly and hard-working Call Center Representative to join our growing team. You will be responsible for answering all incoming calls and emails, handling customer questions and complaints, and transferring potential leads to our sales team. Candidates should have an outgoing and positive demeanor, a positive work ethic, and have a track record of working well with others in a team environment. We prefer applicants who have some customer service experience, but we are willing to train the right person. Tasks Respond to incoming calls and messages in a timely manner throughout shift Identify customer questions, complaints, concerns, and overall needs Provide sufficient answers and solutions to all customer queries Handle customer complaints respectfully and professionally Redirect customers to appropriate departments and teams when appropriate Generate leads for sales team by screening callers and identifying potential sales opportunities Meet or exceed call quotas and sales assist quotas, both personally and as a team unit Follow all communication procedures, policies, and guidelines during every customer interaction Requirements High school diploma or equivalent (GED) Customer service experience preferred Familiarity with CRM systems a plus Excellent communication and time management skills Ability to multitask Outgoing and friendly personality Benefits Benefits for eligible F-T & P-T employees include: Work/Life Balance, Health & Dental, Community Involvement / Matching Gifts Program, Tuition Reimbursement Assistance & Education Life Works, Employee Stock Purchase Plan, Employee Wellness and 401k plans. Paid Time Off and Holidays with Generous Company Discounts.
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