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As a Customer Service Advisor and Administrator, you will be an integral member of an award-winning Customer Service department that demonstrates prides and passion for delivering outstanding service in an ever-changing industry. In the Customer Service Advisor & Admin position, you will be responsible for ensuring that you are supporting our customers queries proactively and professionally both verbally and through administration interactions in agreement with our Service Excellence requirements alongside our business key performance indicators. There will be a strong focus on first time resolution and excellent customer service. You will be working with a team of several other CSAAs across the states. The role will involve: Providing helpdesk/order fulfilment style support and advice via email and telephone, to our customers. Navigating Beulah Logistics systems and with a strong understanding of processes Providing excellent customer service Liaising with relevant data providers for all search queries to ensure the smooth running of the search ordering process. Investigating and offering a timely response to customer enquiries and requirements. Taking ownership of queries and actions appropriately. Ensuring customer queries are dealt with and actioned on a regular basis in accordance with the Helpdesk KPI’s. To work towards providing the highest standard of service in all interactions with customers, receiving consistent Level 2 Service Excellence scores. You will need to be proactive and self-motivated with excellent communication skills, both verbal and written. You will also have strong attention to detail with customer service at your core. You will also be committed to progressing your own learning and development. You will also have/be: Ability to work well under pressure and multi-task when required. Able to communicate effectively with customers by telephone and email. Able to work against performance targets surrounding quality and productivity. Ability to be extremely organised and have excellent attention to detail. Able to work flexibly, as a team as well as on your own to meet deadlines and targets. Ability to learn quickly and work within clearly defined processes but use own initiative when needed. Strong problem-solving skills with the desire to provide superior service. Computer experience including Teams, Word, Excel and Outlook. What it's like to work at Beulah Logistics: If you want to be part of a dynamic, fast-growing company, Beulah Logistics ticks all the boxes. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people.
Seeking to hire a Manager of Membership and Fitness who will be situated at Crown Heights, Brooklyn NY. The site is located in Brooklyn's vibrant Crown Heights neighborhood. The Center serves as a cornerstone for community engagement, creativity, and growth. The center offers a variety of programs, from dance classes to cultural events, bringing people together in a dynamic and welcoming environment. The Manager of Membership and Fitness reports to the Managing Director overseeing the business. The role is responsible for the fitness center, wellness room and membership department's daily operations and planning. This full-time on-site position requires a highly motivated individual with strong selling skills to drive membership growth and retention while meeting sales targets. In addition to overseeing all aspects of membership and fitness services, this role will supervise the Membership Advisor and Personal Trainers, ensuring they align with the department's goals and standards. The Manager will also work closely with the team to create and implement sales strategies, maintain high-quality experiences for members, and enhance the center's offerings. Responsibilities - Maintain clear and open communication with the Managing Director and other department heads as well as working collaboratively as needed. - Create and implement sales plans to drive membership and grow the fitness business within the Center. - Oversee membership and fitness operations. - Report on performance metrics implementing strategies for improvement as needed. - Manage and mentor the Membership Advisor, and Personal Trainers providing guidance and ongoing support with a continuing learning philosophy for their success. - Conduct regular team meetings, daily check-in huddles to keep staff knowledgeable about center happenings, and ensure high standards are being met. - Empower and develop talent and reinforce a culture of high performance, positivity, and motivation. - NOTE : This hire will be authorized to deliver personal training sessions outside of their regular assigned hours/schedule if interested. Qualifications - Minimum of 2 -3 years of experience in membership sales and/ or fitness management along with related administrative knowledge required. Computer literacy a must including familiarity with MicroSoft Office 356, EZFacility, Mindbody and Salesforce. - Strong sales background and customer service experience also required (sales, health and wellness, retail, restaurant, fitness). - Experience onboarding, training, coaching, and developing high-performing teams a plus. - Genuine passion for fitness, health and wellness with an ability to engage and motivate the community. - Positive communicator with strong written and verbal communication skills. - Proactive problem-solving skills and a customer-focused mindset. - CPR certification or a willingness to acquire CPR certification within 30 days of employment
IF YOU ARE NOT A PROFESSIONAL PET GROOMER DO NOT APPLY FOR THIS POSITION AS YOU WILL NOT BE CONSIDERED. Position: Dog Groomer [handstripping experience preferred, but those without are encouraged to apply.] Summary: Our ideal candidate would be someone who has experience with handstripping on dogs, but we will consider dog groomers who do not and cat groomers as well. We are seeking full and part-time groomers. Our business hours are 8am-7pm Monday through Friday, 9am-5pm Saturday and Sunday. Groomers can set their own hours within those times. Even if you’re just looking for one or two days, please apply. Groomers are paid as contract employees, must provide their own tools and are paid a commission of each groom. Our prices are higher than average, so the commission is higher than standard. RESPONSIBILITIES: -Bathe and groom/ handstrip dogs based on client’s specifications as well provide nail clipping, ear cleaning, anal gland expressions and teeth brushing -Those wth handstripping experience will be booked regular grooming appointments to help fill in their weekly schedule. -Meet with each client for a free consultation before each groom -Educate pet parents on how to maintain their pet’s coat in between grooms -Upsell packages and add-ons -Provide excellent customer service and work as a part of the team QUALIFICATIONS: Must have completed a grooming training or certification program or have work equivalency Idea candidate will have 3 or more years experience as a groomer in a professional pet grooming salon Seeking an enthusiastic individual excited to join our team. Applicants should send photos showcasing their grooming work in addition to submitting their application. Here’s your chance to join an elite group of groomers, work in a top New York City grooming salon located in one of Manhattan’s most affluent neighborhoods and take your grooming career to the next level. You will be paid a percentage of each groom, and you will be paid weekly Job Types: Full-time, Part-time, Contract Pay: $996.00 - $1,089.00 per week Benefits: Employee discount Flexible schedule Paid time off Paid training Professional development assistance Referral program Compensation Package: Commission pay Tips Schedule: 8 hour shift Day shift Evening shift People with a criminal record are encouraged to apply Work Location: In person
Must be licensed in the state of New York We are seeking a licensed Esthetician or Licensed Waxer to join our growing team. As part of our spa staff, you will play a key role in ensuring our clients have a relaxing and rejuvenating experience in our facility. You will provide a variety of services, including facials, microdermabrasion, chemical peels, and hair removal. Excellence in customer service is a must, and you need to be self-motivated and able to work independently. In addition to providing spa services, you will be responsible for selling and promoting our beauty and skincare products. Responsibilities: Welcome clients and explain to them the list of products and services Conduct consultations for clients with problem areas, advising how best to care for their skin Perform skincare services, such as facials and wraps, as requested by the client Interview clients to learn about contraindications Suggest various upgrades, such as the use of specialized skincare products Advise clients on skincare and recommend treatments and home care regimens Provide sugaring, facials Keep beauty and skincare tools clean and in good condition Engage with clients during sessions Greet clients in a friendly manner Accompanying clients to and from the treatment room Requirements: Minimum of 2 years proven work experience as an Esthetician or similar role Must have a valid Esthetician’s license in good standing Ability to communicate effectively with clients Ability to develop a plan of action for clients care Ability to make a client feel comfortable Full-time availability, including weekends and evenings Deep knowledge of skin care techniques High School diploma or GED equivalent Skilled and knowledgeable regarding skincare products and cosmetics Able to suggest and sell products based on specific needs Experience with sugaring is a plus
We are a unique, speakeasy-style salon in Bedstuy/Williamsburg Brooklyn in New York City, offering a discreet and luxurious nail care experience. We pride ourselves on providing exceptional, personalized services in a sophisticated and intimate setting. We are seeking a highly skilled and passionate Licensed Nail Technician to join our team and contribute to our exclusive atmosphere. Job Description: We are looking for a talented and experienced Licensed Nail Technician who is knowledgeable about New York State nail salon protocols and possesses a refined understanding of high-end nail services. The ideal candidate will be adept at creating stunning nail enhancements, performing meticulous structured manicures, and delivering a wide range of other nail treatments. A familiarity with the speakeasy salon aesthetic is highly desirable. Responsibilities: Perform a variety of nail services, including but not limited to: Structured manicures and pedicures, Gel enhancements, and other nail enhancements, Nail art, Natural nail care and treatments Maintain a clean and sanitary workstation, adhering to all New York State health and safety regulations. Provide exceptional customer service, ensuring each client feels pampered and valued. Consult with clients to understand their needs and preferences, offering expert advice and recommendations. Stay up-to-date with the latest nail trends and techniques. Maintain accurate client records. Contribute to the overall ambiance and professionalism of the speakeasy salon environment. Be able to work as a team member, and independently. Be willing to learn new techniques and products. Maintain a positive and professional attitude. Qualifications: Valid New York State Nail Technician License. Proven experience in a salon setting, preferably with experience in high-end or speakeasy-style salons. Expertise in nail enhancements, structured manicures, and various other nail services. Strong knowledge of New York State nail salon protocols and sanitation standards. Excellent customer service and communication skills. A keen eye for detail and a passion for creating beautiful nail designs. Ability to work in a fast-paced environment while maintaining a high level of quality. Professional appearance and demeanor. Must be reliable and punctual. Must be able to maintain client confidentiality. Desired Qualities: A passion for nail artistry and a desire to continuously improve skills. Creative and innovative approach to nail design. Friendly, personable, and able to build rapport with clients. Ability to work well under pressure and manage time effectively. A discreet and respectful nature. A understanding of the speakeasy aesthetic. To Apply: Please submit your resume, portfolio of your work (if available), and a cover letter detailing your experience and why you would be a perfect fit for our speakeasy salon.
Private school admissions interview coach examine the strengths of a student and then coach on interview skills with reference to our existing interview handbook and rubrics, and facilitate to create contents that utilize their talents and interests, in order to guide students on standing out amongst thousands of applicants and helping them achieve their admissions goals. Additionally, the role may also involve assist with preparing personal essays and parents essays if the candidate has certain qualifications. This job role usually work with students and families, as well as other consultants in the company in New York Office. The candidate must be familiar with the private school application process or admissions and interview process. It requires a bachelor's degree in school counseling or a related field; alternatively more than 3 years of k12/boarding school admissions or private school teaching experience. Responsibilities: • Report to the director of k12 admissions or associate director about each case every week • Attend company consulting meetings and seminars to strategize for each application case • Facilitate and attend client meetings (usually one on one) • Offer professional admissions coaching support for each student and family including essay prep, interview training Qualifications: • Bachelor's degree • 3+ years of experience in a related field, preferably in a private school setting. • Proficient in Microsoft Office, Google Drive, Google Calendar • Strong communication and presentation skills • Ability to work in a high-paced environment and manage multiple projects