Wfh customer service jobs in New York, New YorkCreate job alerts

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. We are seeking an experienced Senior Manager of Accounting with strong SaaS industry expertise to oversee and scale our accounting operations. This role will have a primary focus on revenue recognition under ASC 606 and U.S. compliance (GAAP, tax, and regulatory filings). The ideal candidate will bring proven experience supporting finance and accounting functions through late-stage growth—including scaling from Series D to Series E funding and supporting the company's path to $100M ARR and beyond. This position is highly visible, partnering with key stakeholders across Finance, Legal, and Sales, and will play a critical role in preparing the organization for continued growth and potential exit readiness. Key Responsibilities • Manage the monthly, quarterly, and annual close processes, ensuring accurate and timely reporting., • Oversee revenue recognition for customer contracts, including subscription, usage-based, and professional services revenue in compliance with ASC 606., • Partner cross-functionally with FP&A, Legal, and Sales teams to align contract terms with revenue recognition policies., • Manage, mentor, and develop accounting staff, fostering a culture of accountability, accuracy, and continuous improvement., • Drive process improvements, automation initiatives, and system implementations to strengthen accounting operations as the company scales., • Support annual audits and liaise with external auditors and tax advisors., • Provide technical accounting guidance on complex transactions, contracts, and strategic initiatives., • Ensure compliance with U.S. GAAP and support all statutory filings, including federal, state, and local tax compliance., • Act as a key accounting member during hyper-growth phases, with direct experience of scaling operations to support late-stage fundraising and ARR milestones. Qualifications • Bachelor's degree in Accounting, Finance, or related field (CPA strongly preferred)., • 3+ years of progressive accounting experience, with at least 3 years in a SaaS or high-growth technology environment., • Strong expertise in ASC 606 revenue recognition and U.S. GAAP., • Experience with U.S. tax compliance (corporate tax, sales tax, state/local)., • Demonstrated success in late-stage SaaS growth environments, ideally supporting transitions from Series D/E funding rounds or scaling to $100M+ ARR., • Proven ability to lead accounting operations, including month-end close, reconciliations, and reporting at scale., • Hands-on experience with ERP and accounting systems (e.g., Xero/ Netsuite)., • Strong analytical and problem-solving skills with excellent attention to detail., • Ability to thrive in a fast-paced, scaling SaaS environment and adapt quickly to evolving priorities., • Exceptional communication skills, with the ability to influence across functions and present financial information to key stakeholders. Preferred Qualifications • CPA designation or public accounting experience., • Prior experience preparing a SaaS company for IPO-readiness or strategic exit., • Familiarity with multi-entity, multi-currency operations. We provide a competitive salary range for this role - which is $145,000 – $160,000 - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why you'll receive a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job DescriptionCompany Description PayNearMe develops award-winning technology to facilitate the end-to-end customer payment experience, making it easy for businesses to manage and accept payments. The company enables more ways to pay by offering all major payment types and channels in a single platform. PayNearMe is the technology company that’s changing how payments are made. We are a diverse and collaborative company that loves to delight its customers (clients, consumers, etc.) with simple, useful and practical product/service offerings. PayNearMe has over 200 employees, closed a $45M Series D round in June 2023, and is processing over $1B in payments monthly. We’re headquartered in Silicon Valley with our employees distributed all across the US. Help us reimagine payments. PayNearMe is looking to add a dynamic Senior Product Marketing Manager to our team, reporting to the Senior Director of Product Marketing. Help us reimagine payments! Job Description As our Senior Product Marketing Manager, your mission will be to develop a deep understanding of our buyers and our market, and help us communicate our unique value. You’ll develop and maintain the positioning and messaging that differentiate our products in the market and resonate with our target audience. You will understand the buyer’s journey and will develop content to support and enable sales. What you'll own and be responsible for: • Develop and communicate a deep understanding of the payments industry, market trends, and evolving customer needs., • Build expertise in the company’s payment software products and clearly articulate their competitive advantages., • Define and maintain detailed buyer and user personas, ensuring messaging aligns with customer priorities., • Create high-impact, client-facing content including presentations, website copy, blogs, and other assets., • Lead go-to-market activities for product and feature launches, ensuring all stakeholders are aligned and sales is equipped to succeed., • Partner closely with go-to-market teams to deliver effective sales enablement, messaging, and positioning., • Collaborate with cross-functional teams to execute product marketing strategies that drive customer adoption and business growth., • Conduct market and competitive analysis, delivering insights that position the company effectively and enable sales to win., • Lead product-related training and internal knowledge-sharing across the organization., • Track, measure, and report on the effectiveness of product marketing programs, continuously refining strategies for impact.Qualifications, • 7–10 years of product marketing experience in B2B technology (SaaS, fintech, or payments industry experience strongly preferred)., • Proven success in positioning and launching products in emerging or competitive markets., • Ability to balance strategic priorities with hands-on execution of deliverables., • Strong track record of creating messaging, sales tools, and go-to-market assets that drive measurable impact., • Exceptional communication, presentation and writing skills; creative problem solver., • Highly collaborative yet able to operate independently with minimal oversight. Additional Information Benefits • Base salary per year (paid semi-monthly), • Fast- paced and professional work culture, • Stock options with standard startup vesting - 1 year cliff; 4 years total, • $50 monthly communication expense stipend to go towards your phone/internet bill, • $250 stipend to enhance your WFH setup, • Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200), • Premium medical benefits including vision and dental (100% coverage for employees), • Company-sponsored life and disability insurance, • Paid parental bonding leave, • Paid sick leave, jury duty, bereavement, • 401k plan, • Flexible Time Off (our team members typically take off ~3-4 weeks per year), • Volunteer Time Off, • 13 scheduled holidays PayNearMe strives to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders. We’re in this together to do the right thing. We deliver real results we are proud of while remaining respectful, transparent, and flexible. PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply. — Candidate information will be treated in accordance with our job applicant privacy notice found at: Assistance for Disabled Applicants Alternative formats of this Notice are available to individuals with a disability. Please let us know if you need assistance. All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description PayNearMe develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse and manage payments. Our modern and reliable platform lowers the total cost of payments by increasing acceptance rates, driving self-service and simplifying exceptions. We future-proof our clients’ payments roadmap by including all payment types and channels through a single contract and integration. With PayNearMe, businesses can focus on acquiring new customers while we make accepting payments a modern and seamless experience. PayNearMe has over 240 employees and is processing over $40B in payments annually. We are a fully-funded private company headquartered in Silicon Valley with our employees distributed across the U.S. This is an opportunity to join a high-growth, private, venture-backed company during its critical growth phase. Come help us solve our clients’ biggest payment problems. Job Description We are seeking a highly experienced and driven professional to join our team as a Risk Operations Analyst II. This role is pivotal in monitoring and analyzing transactions for fraudulent activity, while also collaborating with clients to align with their desired risk appetite. The ideal candidate will utilize advanced tools, data sources, and industry best practices to deliver risk services that minimize fraud losses and maximize approval rates. We are looking for an individual with robust analytical expertise, excellent client-facing communication skills, and a strong background in risk management within the payments or financial services sectors. Key Responsibilities Fraud & Risk Management • Fraud Analysis & Research: Employ advanced tools and techniques (e.g., standard and advanced rules-based risk engines, using third-party platforms like Accertify) to detect and assess fraudulent behavior and provide actionable insights., • Client Risk Services: Provide advanced risk services, including support for RFIs (Networks, Partners, Banks), limits adjustments, merchant underwriting, and tailored risk interventions., • PNM & Client Risk Events: Proactively support and resolve client and platform risk events, ensuring timely and accurate response, root cause analysis, and recommended control enhancements, • Client Communication: Engage with clients to clearly explain fraud findings, risk exposures, and industry developments in a consultative manner., • Risk Appetite Consultation: Guide clients in defining and maintaining appropriate risk appetite strategies, balancing loss and approval rates to achieve business goals., • BI & Custom Reporting: Generate, analyze, and deliver BI reports (using tools such as Looker, Dataiku, SQL, and Excel/Google Suite) to highlight fraud trends and ensure transparency in client and platform risk performance., • Internal & Client Reporting: Develop custom reporting solutions to support both internal decision-making and client requirements., • Process & Product Improvement: Identify opportunities for enhanced efficiency in risk management operations, client interactions, and fraud prevention tools., • Vendor Risk Management: Evaluate and leverage third-party data sources and vendors to enhance fraud detection capabilities., • Compliance & Security: Ensure adherence to compliance, PCI, and regulatory requirements across client and platform activities.Qualifications, • 5–10 years of experience in risk management, with a focus on fraud prevention, merchant risk, and operational efficiency., • 3–5 years of experience in the payments industry (acquiring, issuing, or merchant risk functions)., • Technical & Analytical Skills:, • Proficiency in BI reporting, SQL, Looker, Dataiku, and standard productivity tools (Excel, Google Suite)., • Strong analytical and reasoning skills, with the ability to interpret complex datasets and provide actionable insights., • Moderate technical ability combined with high analytical acumen., • Client & Risk Expertise:, • Proven ability to manage client relationships and ensure satisfaction in high-risk merchant segments., • Familiarity with card network rules, compliance requirements, and fraud risk strategies. Soft Skills: • Exceptional verbal and written communication skills. Additional Information Why Join Us?: • Competitive salary and benefits with growth-company options grant, • Fast- paced and professional work culture, • Stock options with standard startup vesting - 1 year cliff; 4 years total, • $50 monthly communication expense stipend to go towards your phone/internet bill, • $250 stipend to enhance your WFH setup, • Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200), • Premium medical benefits including vision and dental (100% coverage for employees), • Company-sponsored life and disability insurance, • Paid parental bonding leave, • Paid sick leave, jury duty, bereavement, • 401k plan, • Flexible Time Off (our team members typically take off ~3-4 weeks per year), • Volunteer Time Off PayNearMe strives to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders. We’re in this together to do the right thing. We deliver real results we are proud of while remaining respectful, transparent, and flexible. PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply. — CALIFORNIA CONSUMER PRIVACY ACT: APPLICANT NOTICE Effective Date: January 1, 2020 Last Reviewed on: December 23, 2019 PayNearMe, Inc. (the “Company”) is providing you with this Notice (“Notice”) to inform you about: • the categories of Personal Information that the Company collects and maintains about applicants; and, • Identifiers and Professional or Employment-Related Information. The Company collects identifiers and professional or employment-related information, which may include some or all the following: real name, nickname or alias, postal address, telephone number, e-mail address, membership in professional organizations, professional certifications, language skills, and current and past employment history. The Company collects this Personal Information to evaluate previous job performance and consider applicants for positions, to develop a talent pool and plan for succession, to conduct applicant surveys, to maintain an internal applicant directory and for purposes of identification, to promote the Company as a place to work, and for workforce reporting and data analytics/trend analysis., • Personal Information Categories from Cal. Civ. Code § 1798.80(e). The Company may collect categories of Personal Information listed in Cal. Civ. Code §1798.80(e), other than those already listed above, (a) to the extent necessary to comply with the Company’s legal obligations, such as to accommodate disabilities; (b) to conduct a direct threat analysis in accordance with the Americans with Disabilities Act and state law; (c) for occupational health and safety compliance and record-keeping; and (d) to respond to an applicant’s medical emergency., • Characteristics of Protected Classifications Under California or Federal Law. The Company may collect information about race, age, national origin, disability, sex, and veteran status as necessary to comply with legal obligations, including the reporting requirements of the federal Equal Employment Opportunity Act, the federal Office of Contracting Compliance Programs (applicable to government contractors), and California’s Fair Employment and Housing Act. The Company collects this Personal Information for purposes including: to comply with Federal and California law related to accommodation. The Company also collects this category of Personal Information on a purely voluntary basis, except where required by law, and uses the information only in compliance with applicable laws and regulations., • Education Information. The Company collects education information such as resumes and graduation records. The Company collects this Personal Information to determine suitability for roles, to determine eligibility for training courses, and to assist with professional licensing., • Profile Data. The Company may collect profile data, including the following: psychological assessments, behavior analyses, or other profiling of its applicants. The Company collects this Personal Information to determine aptitude for certain positions and job assignments as well. Alternative formats of this Notice are available to individuals with a disability. Please let us know if you need assistance. All your information will be kept confidential according to EEO guidelines.

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. We are seeking a Compliance Lead with deep expertise in US healthcare regulations, specifically HIPAA and HITRUST. You'll be the company's subject matter expert in regulatory compliance, responsible for designing, implementing, and maintaining scalable compliance programs that support innovation while mitigating risk. Key Responsibilities: • Regulatory Compliance, • Own and manage compliance programs related to HIPAA, HITRUST and other US-focused Compliance requirements, • Lead risk assessments, gap analyses, and readiness reviews., • Serve as the internal expert on federal and state healthcare privacy and security laws., • Audit and Certification, • Oversee annual audits and certification efforts such as HITRUST, SOC 2 Type 2, ISO 27001., • Work cross-functionally with security, engineering, and product teams to ensure audit readiness., • Policy Development & Governance, • Draft, update, and enforce internal compliance and data privacy policies., • Develop and maintain documentation of compliance processes and controls., • Training & Awareness, • Lead training programs across the organization to promote a culture of compliance in topic-specific areas., • Stay ahead of evolving regulations and advise stakeholders on regulatory impact., • Risk Management, • Identify, track, and remediate compliance risks., • Collaborate with Legal, Security and Product teams to design and implement controls that protect PHI and other sensitive data., • Stakeholder Management, • Act as a point of contact for external auditors and client representatives., • Support enterprise customers with compliance-related due diligence, RFPs, and security questionnaires. Qualifications: • 3+ years of experience in a compliance, risk, or security role in the US healthcare or health tech industry. Familiarity with the European healthcare landscape is a plus., • Deep knowledge of HIPAA, HITRUST, and one or more of ISO 27001 or SOC 2 Type 2 frameworks., • Proven experience leading external audits and compliance certifications., • Experience working in a SaaS, AI, or healthtech environment., • Strong understanding of data governance, privacy laws (e.g., CCPA, GDPR, DTAC), and third-party risk management. Preferred: • Certifications such as CIPP/US, CIPP/E, CHC, CHPC, CISSP, CISA, or similar., • Experience building compliance programs from the ground up in a startup or high-growth tech environment., • Familiarity with AI/ML governance, ethical AI, or data ethics in healthcare., • Using a Compliance management platform such as VantaKey Competencies:, • Strategic and hands-on mindset - willing to dive into details when needed., • Strong interpersonal and communication skills - able to work with technical and non-technical teams., • Proactive and solution-oriented - able to navigate ambiguity and scale compliance frameworks for growth., • High integrity and commitment to ethical standards. We provide a competitive salary range for this role - which is $130,000 - $150,000 - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why you'll receive a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. Position Highlights: • Full-Time: Monday-Friday 8:30-5:00 PM OR 8:00-4:30pm EST, • Location: This role will be performed at one location Remote- WFH, • Processing medical records along with by taking calls from patients, insurance companies, and attorneys to provide medical records status, • Documenting information on multiple platforms using two computer monitors., • Preferred Customer Service and Data Entry and Release of Information experience, • Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan with matching contributions & Tuition Reimbursement You will: • Receive and process requests for patient health information in accordance with Company and Facility policies and procedures., • Maintain confidentiality and security with all privileged information., • Maintain working knowledge of Company and facility software., • Adhere to the Company's and Customer facilities Code of Conduct and policies., • Inform manager of work, site difficulties, and/or fluctuating volumes., • Assist with additional work duties or responsibilities as evident or required., • Consistent application of medical privacy regulations to guard against unauthorized disclosure., • Responsible for managing patient health records., • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards., • Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record., • Ensures medical records are assembled in standard order and are accurate and complete., • Creates digital images of paperwork to be stored in the electronic medical record., • Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately., • Answering of inbound/outbound calls., • May assist with patient walk-ins., • May assist with administrative duties such as handling faxes, opening mail, and data entry., • Must meet productivity expectations as outlined at specific site., • May schedules pick-ups., • High School Diploma or GED, • Must be at least 18 years old., • Ability to commute between locations as needed., • Able to work overtime during peak seasons when required., • Basic computer proficiency., • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis., • Professional verbal and written communication skills in the English language. Bonus points if: • Experience in a healthcare environment., • Previous production/metric-based work experience., • In-person customer service experience., • Ability to build relationships with on-site clients and customers., • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$15—$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description WFH/Office Hybrid Work Opportunity We are a professional services firm that specializes in outsourced bookkeeping, accounting, tax preparation, CFO, and M&A services. Due to our rapid growth, we are seeking a financial analyst that preferably has experience with excel and QuickBooks Online along with preparation of ad-hoc financial statement analysis. Overall job description: As a financial analyst, you will be responsible for supporting the Director of M&A and a portfolio of projects. You will meet with clients and will be the primary contact with some regarding the M&A process. You will be responsible for the quality and timeliness of client deliverables. Job responsibilities: • Pull financial statements from Quickbooks online and mold them in excel to present to potential buyers on a stand-alone basis., • Review client's financials for accuracy, reasonableness and trends., • Review operational reports from clients’ Customer Relationship Management software packages., • Support the drafting and review of Confidential Information Memorandums which will be presented to potential buyers., • Act as a liaison to our M&A clients., • Maintain M&A project schedules and assure deadlines are being met, • Coordinate and collect necessary documentation required for the due diligence process., • Work with legal counsel to prepare disclosure schedules., • Bachelor's degree in accounting or finance, • 1+ years proficiency using Excel, • Personable, ability to effectively communicate with entrepreneurial clients., • Team player-- ability to get along with others, take and give feedback to the team, • Excellent written and oral communication skills, • Ability to handle multiple clients and self-prioritize workloads, • Some travel required to client locations or other corporate functions (<15% of time)

Job Description Company Founded in 2018 by CPAs, tax attorneys, and software developers, Taxbit is creating an entirely new category to enable widespread compliant adoption of digital assets for the global economy. Taxbit's Software-as-a-Service (SaaS) platform streamlines and automates customers' tax reporting and accounting activities for digital assets. Trusted by leading crypto, tech, and traditional enterprises, Big 4 accounting firms, and government agencies (including the IRS), Taxbit solves compliance challenges at scale amidst an ever-evolving regulatory landscape. Taxbit is backed by leading Silicon Valley VCs with teams located in New York City, San Francisco, Seattle, Salt Lake City, and Europe. Opportunity for Impact Taxbit is hiring a Senior Partnerships Manager to lead the development, enablement, growth and expansion of existing tax and information reporting in the United States and internationally. As an Individual Contributor, you will own the success of channel account management, helping Taxbit scale through partners contributing to partner influenced revenue. Role and Responsibilities • Create and execute Big 4+ Partnership Plans: Co-create annual plans with partners, including OKRs and KPIs, and drive meaningful results., • Facilitate Partnership Enablement (Big 4+ and Information Reporting Partners): Own weekly/biweekly touchpoints with working teams, QBRs (Quarterly Business Reviews), and proper partnership enablement activities across Big 4+ and IRW Vendors., • Capture Partner-Influenced Pipeline: Educate and activate partner teams to recommend the solution in RFPs, gap analyses, and client proposals., • Monitor emerging in-house initiatives and position the company as the infrastructure of choice., • Build Influence Across Service Lines: Develop and maintain relationships across tax, advisory, digital assets, and managed services teams to foster trust and visibility into client projects., • 4+ years of direct experience working with or for an accounting/consulting firm (Big 4 preferred) or a major service provider in the tax/financial reporting space., • 7-10+ years of overall experience in fintech, technology, or a related field, with a strong emphasis on partnerships or business development, driving referral business., • Ability to travel as needed for partner meetings, conferences, and internal team engagements., • Technical Skills:, • Proficiency with CRM software (e.g., Salesforce, Hubspot) for pipeline tracking and partner management., • Familiarity with digital asset and blockchain technology concepts., • Education:, • Deep Understanding of Accounting & Tax Ecosystem:, • Big 4+ & Regional Firms: Intimate knowledge of their organizational structures, service lines (tax, advisory, digital assets, managed services), client engagement models, and typical procurement processes., • IRW Vendors: Familiarity with their product offerings, customer base, and how they leverage underlying technology., • Regulatory Landscape: Strong grasp of current and emerging regulations impacting digital assets, tax transparency (CARF, 1099-DA, CRS), and cross-border compliance., • Partnership Management Expertise:, • Proven ability to build, nurture, and scale strategic partnerships, particularly with large, complex organizations., • Experience in co-creating and executing joint business plans with quantifiable OKRs and KPIs., • Skilled in driving partner enablement programs, including training, resource development, and ongoing support., • Proficiency in conducting Quarterly Business Reviews (QBRs) and managing ongoing partnership health., • Business Development Acumen:, • Demonstrated success in identifying and converting partner-influenced pipeline., • Ability to educate and activate partner sales and advisory teams to position Taxbit as a recommended solution., • Experience in defending against "build" risk by articulating the value of external infrastructure., • Strategic & Analytical Thinking:, • Capacity to analyze market trends and partner ecosystems to identify new opportunities., • Ability to develop and implement long-term partnership strategies aligned with company goals., • Data-driven approach to partnership management, leveraging metrics to optimize performance., • Communication & Influence:, • Exceptional presentation, negotiation, and interpersonal skills., • Ability to build rapport and trust with senior executives and cross-functional teams within partner organizations., • Proactive & Self-Starter: Ability to take initiative, identify opportunities, and drive projects independently with minimal supervision., • Results-Oriented: Focused on achieving measurable outcomes and exceeding partnership goals., • Collaborative & Team Player: Willingness to work closely with internal teams (sales, product, legal, marketing) and external partners., • Adaptable & Resilient: Comfortable navigating complex environments, managing ambiguity, and adjusting strategies as needed., • Credible & Trustworthy: Possesses high integrity and can build lasting relationships based on mutual respect., • Curious & Continuous Learner: Stays abreast of industry trends, regulatory changes, and partner offerings. Compensation The base salary range for this role is $160,000-$195,000. Certain roles may be eligible for incentive compensation, equity, and benefits. Actual compensation will vary depending on various job-related factors, including, but not limited to location, experience, level, and job qualifications. Benefits & Perks • Competitive cash compensation (based on experience), • Equity (RSUs), • Competitive benefits package, • A modern 401(k) plan that includes access to crypto, financial wellness benefits, low fees and more, • Hybrid working model: 3 days in-office, 2 days WFH/flexible, • Monday team lunches, snacks and drinks, • Discretionary Time Off - enjoy the flexibility to rest, refuel, and recharge, • Paid parental leave to bond with your child Corp Press Forbes America's Best Startup Employers Deloitte Top 10 Fast 500 Award Forbes FinTech 50 Recent Product Announcements TaxBit Announces AI Enabled Rules Engine for Crypto Accounting TaxBit Launches DAC7 Compliance Solution for Digital Marketplaces TaxBit Introduces The First Enterprise-Grade Legal Entity Support Solution for Digital Assets TaxBit Launches Innovative CESOP Reporting Solution for Digital Assets TB Thought-Leadership Pieces Fortune - Future of Finance NASDAQ - How Regulation and Technology Are Bridging the Gap Between Tradfi and Crypto Future of Finance Roundtable Event (Video) Coindesk - The Tax Implications of Sam Bankman-Fried's Conviction Fox Business - AI tools streamlining accounting workflows and opening capacity for innovation Bloomberg Tax - Is Anyone Paying State Taxes on Bitcoin and NFTs? (Podcast) Alliance/ Partner Announcements IRS Taps TaxBit to Audit Bulk Crypto Transactions EY to Collaborate With TaxBit on Digital Asset Tax Reporting TaxBit and KPMG LLP Announce Alliance to Assist Digital Asset Companies Amid Market and Regulatory Uncertainty Deloitte and TaxBit Form Alliance to Meet Exponential Market Demand for Digital Asset Disclaimers • By submitting an application for this role, you certify that the information contained in the application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire you, or for discharge should you be hired., • Employment with the Company is at will unless otherwise stated in a written agreement signed by the CEO of the Company. This means that either the Company or the employee can terminate the employment at any time and for any reason, with or without notice.

Job Description VSS Group is expanding and looking for a results-driven Account Executive to manage the Greater New York City territory! HIGHLIGHTS: • Growth-focused company with genuine career development opportunities, • Work directly with the VP of Sales and other senior leaders to drive growth, • $70,000-$80,000 base + monthly commission = OTE of $90,000-$100,000+, • Full Benefits + Car & Phone Allowance ($750/month), • Represent a premium suite of vehicle protection solutions trusted by top dealerships, with the three core products of VSS Group: NitroFill, Cilajet, and Alacarte., • WFH with travel At VSS Group, your success is our mission—backed by first-in-class products and a commitment to long-term value. Learn more about VSS Group here: DAY IN THE LIFE: As an Account Executive, you will expand and maintain VSS Group’s presence in the Greater NYC market. This remote, field-based role offers autonomy, with about 50% of your time focused on account management and dealership support and 50% on new dealership prospecting. You’ll work with dealerships and third-party agencies selling NitroFill and Cilajet, providing training, service support, and sales assistance. Your week will include dealership training, servicing nitrogen units, responding to customers, sending proposals, and actively selling. If you excel in a self-driven, client-facing role that blends relationship management with sales, this is an excellent opportunity to make an impact. QUALIFICATIONS: • Bachelor's degree preferred, • 3+ years of experience in territory sales or account management, • Willing to travel (1 overnight/week and daily car travel), • Experience cold calling and/or other proactive sales tactics gUVVPjy3D4

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. What You'll Do As our Growth Marketing Manager, you'll play a critical role in scaling both product-led and enterprise go-to-market motion. Partnering closely with product, marketing, and GTM teams, you'll drive strategic growth initiatives, experiment rigorously across the funnel, and bring a deeply analytical approach to understanding and optimizing the prospect and customer journey. Key Responsibilities: • Funnel Ownership & Experimentation, • Map, own, and optimize both PLG and enterprise lifecycles—from initial trial or product activation to enterprise qualification and upsell., • Design, run, and analyze tests (A/B, pricing, activation flows, campaign variants) to optimize conversion at every stage., • Platform & Tools Expertise, • Operate and optimize GTM stack tools like HubSpot (including marketing automation, workflows, lead scoring) and Salesforce, ensuring smooth handoffs and data hygiene across teams., • Leverage analytics, dashboards, and reports to surface insights and track motion-specific metrics., • Cross-Functional Collaboration, • Work hand-in-hand with Product Marketing, Content and Product teams to align messaging, prioritize features for growth, and develop go-to-market experiments., • Partner with Sales, Customer Success, and RevOps to define funnels, service levels, and conversion paths across enterprise motions., • Data-Driven Decision Making, • Dive deep into funnel metrics, cohort retention, usage patterns, demo-trial conversion, and expansion signals., • Build dashboards, contribute to growth roadmaps, and recommend data-backed growth levers., • Growth Strategy & Campaigns, • Develop and execute campaigns across digital, email, and events that drive product engagement, pipeline generation, and account creation., • Support both bottom-up (self-serve PLG) and top-down (enterprise ABM or demand-gen) GTM motions, adapting to evolving segment strategies., • PMM or Product Experience, • If you come from product marketing or product management, you'll help refine user messaging, UX for trials, and onboarding flows to boost activation and self-serve adoption. What We're Looking For Required Qualifications: • 4–7 years in Growth Marketing or GTM execution in B2B SaaS, with hands-on experimentation and funnel optimization in both PLG and enterprise contexts., • Proven operational experience with HubSpot and Salesforce, managing campaigns, segments, and lifecycle workflows., • Strong analytical skills—comfortable with data tools (e.g., GA, Mixpanel, Looker, Tableau) to pull insights and iterate., • Experience designing and executing experiments (A/B testing, funnel variations, pricing)., • Excellent communicator with experience collaborating closely with product, marketing, sales, and operations teams. Nice-to-Haves: • Experience in Product Marketing (PMM) or Product Management—especially helping shape messaging, onboarding, or user journey., • Experience in PLG SaaS environments, especially for customer acquisition and conversion. Familiarity with ABM platforms or enterprise demand-gen tactics (e.g., 6sense, Demandbase). We provide a competitive salary range for this role - which is $120,000 – $145,000 plus a 15% annual bonus. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why you'll receive a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job Description Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor. Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors. Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security. Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That's where you come in. DESCRIPTION We are looking for a Senior Manager, Defined Contribution Strategic Relationships to lead Pontera's efforts with Retirement Plan Advisors (RPAs). This function will allow Pontera to utilize key partnerships to continually improve our client experience and our product, bolster our overall growth, and execute on our mission of helping individual investors to retire wealthier. The Senior Manager will oversee our go-to-market strategy in the RPA space. This role will require a strong leader who can demonstrate the value of an innovative tech platform to a well-established industry and motivate others to do the same. A successful candidate will be a creative problem-solver who can achieve a high level of customer satisfaction while driving Pontera's agenda forward. This will be a vital role contributing to the success of the Defined Contributions Partnerships team at Pontera. RESPONSIBILITIES • Lead a team of Relationship Consultants tasked with managing a book of advisor firms, • Personally build productive relationships with key contacts at the largest and most influential RPAs., • Ensure Pontera has excellent relationships with key stakeholders at all relevant firms to drive increased awareness and willingness to advocate for Pontera, • Personally, and through your team, communicate the value of Pontera for the RPA and Wealth Management sides of advisory firms, • Manage and expand our database of RPA firms and individual advisors, • Collaborate closely with DC Partnerships colleagues and other client facing teams.REQUIREMENTS, • 8-10 years of relevant experience working in the defined contribution space, • Established network of influential Retirement Plan Advisors., • Demonstrated ability to drive adoption of a new product or service to an established customer base., • Proven track record of developing and managing successful B2B client relationships, • Bachelor's degree or higher in an applicable discipline, • Excellent communications skills and a demonstrated ability to work collaboratively, • Ability to travel, up to 10%WHAT WE OFFER, • Compensation: Base: 175,000; $215,000-$250,000 OTE, • Opportunity: Have a major impact at a fast-growing startup that is revolutionizing the FinTech industry, • Team Culture: A collegial, collaborative, fun work environment with frequent team events, • Equity: All new hires are eligible for equity grant participation, • Healthcare: Comprehensive & affordable insurance benefits with a variety of plan options, • Retirement: 401(k) with employer match & employer-sponsored access to a retirement advisor, • Family Benefits: Paid parental leave & reimbursement program for family planning services (such as fertility treatments, adoption, or surrogacy, • Professional Development: Sponsored learning & development program (to cover classes, certifications, and more!), • Food Perks: Fully stocked kitchen & lunch reimbursement program

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. As part of the project team in New York, you will take a lead role in developing real-world systems for our customers that take 1000s of calls every single day. You will work closely with Project Managers, Software Engineers and Dialogue Designers to build out and maintain highly specialised software that delights our clients and their customers. As an Engineering Manager, you will be responsible for managing projects to ensure the proposed plan abides by the timeline, team capacity, budget, and scope. This role involves both technical expertise, project management, and people management skills. Requirements: • BS degree in Engineering / Science or a related technical field involving coding, or equivalent industry experience., • Experience with agile project management, such as scrum, kanban, post-mortems etc., • 2+ years software engineering manager experience., • Experience with algorithms, data structures, complexity analysis, and software design., • Experience with one or more programming languages such as Python or Go., • Working proficiency in verbal and written English., • 2+ years of experience as an Engineering Manager, preferably in a related industry., • Knowledge of REST APIs and associated technologies such as OAuth2.0, • Willing to get hands-on solving problems to help the team and project move forward., • A proactive collaborator with experience in interacting with different teams of varying complexity., • Experience / Knowledge of deployment AI products or solutions at scale., • Knowledge of telephony protocols such as SIP, or knowledge of associated networking protocols like TLS, • Understanding of the software deployment cycle, including local deployments, testing, code reviews etc., • Experience with Go programming language, • Right to work/permission to work in the United StatesMain Responsibilities:, • Lead, mentor, and develop a high-performing engineering team focused on delivering voice AI solutions., • Foster a culture of collaboration, innovation, and continuous improvement within the engineering department., • Set clear objectives, monitor performance, and provide constructive feedback to drive professional growth., • Encourage technical excellence by promoting best practices, knowledge sharing, and cutting-edge AI methodologies., • Establish and maintain engineering processes and standards to ensure consistent, high-quality results across all projects., • Provide hands-on technical leadership, guiding engineers through complex AI challenges, from model development to system integration. We provide a competitive salary range for this role - which is $150,000 - $200,000 - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job Description Facilities / Operations Coordinator Responsibilities: • Works closely with the Associate Director of Operation on all operations of the office, including working closely with the facilities department., • Maintains and updates building and vendor contact lists and distributes to team on a regular basis., • Assists with updating Operations vacation and events calendar noting specific internal and external events that effect the department. Examples include fire drills,, • Schedules recurring department meetings and external vendor meetings, reserve conference rooms, send invites and order refreshments as needed., • Process monthly invoices for external vendors, consultants and internal departments., • Assists with communications between company and building management office., • Uses SV3 system to submit and update COI’s; makes delivery and freight reservations for vendors., • Communicates with vendors regarding COI requirements and submissions., • Submits requests to building engineers when assistance is needed. (Yardi), • Maintain familiarity with facilities management software to assist as needed in coordinating space planning, seat assignments and move scenarios, • Submits information to the building regarding electrical, plumbing and construction work. (Wrike system), • Maintains familiarity with floor plan software to assist as needed with additions and changes to employees on plans, request CAD changes, generate space and occupancy reports., • Assist in gathering and entering ESG data into our software system., • Responds to a variety of inquiries from staff and contingent employees to provide information and direction and facilitate communication between internal departments and/or external groups., • Assists with ordering of basic supply items, specialty items and work from home technology according to company policies and procedures. Orders and tracks WFH equipment, providing authorized equipment and direct shipping to recipients. Enters order details such as employee, vendor, dates, quantities into internal databases., • Provide back up for business card ordering., • Tracks and ensures timely delivery of orders; resolves shipping issues. Qualifications: • Bachelor’s degree is preferred., • 2 years’ experience in a law firm with a background in customer service, facilities or general contracting, • Proficiency with Word, Outlook (Calendar Management) and Excel required. Knowledge of EMS, various facilities software packages and financial systems (Emburse Enterprise)

Job DescriptionSenior Network & Security Engineer Location: New York Tri-State Area (NYC / Northern NJ / Fairfield–Westchester CT) Work Model: Hybrid — 3 days on-site at primary data-center campus in Midtown Manhattan or Secaucus, NJ; 2 days WFH. Clearance: None required, but ability to pass a Tier 2 public-trust background check is a must. Travel: < 10 % (regional PoP / DR-site visits)About Us AITHERAS, LLC is a customer-focused IT consulting firm delivering cost-effective, mission-critical solutions since 2002. We specialize in Data Analytics, Cloud Computing, IT Engineering, Application Development, and Cyber Security. Based in Rockville, MD, we’re ISO 9001:2015 certified, an SBA-designated Small Business, and an MBE-certified firm by MDOT. We partner with over 100 clients to create scalable, innovative solutions that drive success.What You’ll Do% TimeResponsibility40 %Design & Implementation – Build and migrate segmentation zones, VRFs, and BGP/OSPF fabrics across Cisco Nexus 9K, Juniper QFX/MX, and Palo Alto PA-Series.25 %Security & Visibility – Stand up TACACS+/Cisco ISE for AAA, integrate flow telemetry into Cisco Secure Network Analytics (StealthWatch), deploy taps/SPANs/Gigamon, and tune IDS/IPS policies for OT & IT.15 %Automation – Write and maintain Python/Ansible/Terraform pipelines (pyATS, Nornir, Jinja2) for golden-config generation, compliance drift detection, and CI/CD-based push-button rollouts.10 %Operations & Incident Response – Serve as L3 escalation and join a 1-week-per-6 on-call rotation; own post-mortems and MTTR metrics.10 %Documentation & Mentoring – Produce HLDs/LLDs, MOPs, and runbooks; coach junior engineers toward CCNP/PCNSE.Must-Have Qualifications • 8+ years progressive experience in enterprise or service-provider networking., • Deep expertise configuring and troubleshooting BGP, OSPF, static routing, VRFs, VXLAN-EVPN., • Hands-on with Cisco Catalyst/Nexus & ASA/FTD, Juniper EX / QFX / MX, and Palo Alto NGFWs (Pan-OS 9/10)., • Solid command of AAA (TACACS+, RADIUS) and production deployments of Cisco ISE or equivalent., • Practical experience deploying or operating flow-analytics / tap infrastructure (StealthWatch, Gigamon, NetFlow/IPFIX, SPANs)., • Comfort writing Python and Ansible playbooks; git-based workflows (GitLab/GitHub, CI pipelines)., • Familiarity with network IDS/IPS (Snort, Zeek, Palo Alto Threat Prevention) and SIEM workflows (Splunk, QRadar)., • Ability to create HLD/LLD diagrams in Visio or draw.io and present them to technical & business leadership., • U.S. work authorization and ability to commute to NYC area 3× week.Nice to Have, • CCNP Enterprise/Security, PCNSE, JNCIS-ENT/Sec, or CCIE (R&S / Enterprise)., • Cisco Secure Network Analytics design experience (flow collector sizing, policy tuning)., • Prior exposure to industrial / OT networks (NIST 800-82, Purdue Model, SCADA segmentation)., • AWS or Azure Advanced Networking certification; Transit Gateway design experience., • Experience with F5 LTM/GTM or Citrix ADC in low-latency trading or fintech environments., • Source-of-truth & intent platforms (NetBox, Nautobot), RESTful API development, or Go/Rust scripting.What We Offer, • Base Salary: FTE: 135K-140K or $90-$100 C2C/1099, • FTE Benefits: 100 % employer-paid medical / dental / vision, 401(k) 5 % match, ESPP, • FTE Training: $3 k annual cert stipend, paid time for labs & conferences (Cisco Live, Palo Alto Ignite) Powered by JazzHR yiMixFkdvZ

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. As part of the project team in New York, you will take a SWE, People Manager role in developing real-world systems for our customers that take 1000s of calls every single day. You will work closely with Project Managers, Software Engineers and Dialogue Designers to build out and maintain highly specialised software that delights our clients and their customers. As an Engineering Manager, you will be responsible for managing projects to ensure the proposed plan abides by the timeline, team capacity, budget, and scope. This role involves both technical expertise, project management, and people management skills. Requirements: • BS degree in Engineering / Science or a related technical field involving coding, or equivalent industry experience., • Experience with agile project management, such as scrum, kanban, post-mortems etc., • 2+ years software engineering manager experience., • Experience with algorithms, data structures, complexity analysis, and software design., • Experience with one or more programming languages such as Python or Go., • Working proficiency in verbal and written English., • 2+ years of experience as an Engineering Manager, preferably in a related industry., • Knowledge of REST APIs and associated technologies such as OAuth2.0, • Willing to get hands-on solving problems to help the team and project move forward., • A proactive collaborator with experience in interacting with different teams of varying complexity., • Experience / Knowledge of deployment AI products or solutions at scale., • Knowledge of telephony protocols such as SIP, or knowledge of associated networking protocols like TLS, • Understanding of the software deployment cycle, including local deployments, testing, code reviews etc., • Experience with Go programming language, • Right to work/permission to work in the United StatesMain Responsibilities:, • Lead, mentor, and develop a high-performing engineering team focused on delivering voice AI solutions., • Foster a culture of collaboration, innovation, and continuous improvement within the engineering department., • Set clear objectives, monitor performance, and provide constructive feedback to drive professional growth., • Encourage technical excellence by promoting best practices, knowledge sharing, and cutting-edge AI methodologies., • Establish and maintain engineering processes and standards to ensure consistent, high-quality results across all projects., • Provide hands-on technical leadership, guiding engineers through complex AI challenges, from model development to system integration. We provide a competitive salary range for this role - which is $150,000 - $200,000 - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. We are looking for an experienced Lead Software Engineer to head up a product engineering team building our next-generation low-code platform. You'll be responsible for architecting and implementing high-availability APIs and helping to shape our no-code platform, while ensuring everything is scalable, secure, and delightful to use. Most importantly, you'll bring strong team leadership experience, creating an environment where engineers thrive, mentoring individuals to reach their potential, and guiding the team to deliver high-quality software at pace. You'll work closely with product and design to translate ambitious goals into a clear technical roadmap, ensuring we consistently deliver value to users. If you're passionate about building robust APIs, enjoy tackling the challenges of scalable platforms, and know how to get the very best out of your team, we'd love to hear from you. Responsibilities: • Lead and mentor a cross-functional engineering team, fostering a culture of excellence, collaboration, and growth., • Drive the software architecture of our multitenant conversational AI platform, ensuring robustness, scalability, and reliability - particularly in externally facing developer APIs., • Partner with product managers to define and deliver the roadmap for our studio product in line with business goals., • Champion and enforce strong engineering standards and best practices across the team., • Manage career development and provide regular feedback for your reports.Requirements, • 6+ years of professional experience as a Software Engineer, with a track record of delivering production features., • Significant expertise in Python; experience with React and/or Go is a plus, • Proven experience leading a team of 3+ engineers and owning technical projects end-to-end (scoping, architecture, delivery)., • Hands-on experience designing, deploying, and maintaining externally facing RESTful APIs., • Experience with at least one major cloud provider (AWS, GCP, or Azure). We currently have multiple engineering roles open across different teams. Please apply to the one role that feels like the best match for your skills and experience. Our Talent team will review your application against all open positions. If we believe you may be a stronger fit for another role or team, we'll ensure your application is considered there as well. We provide a competitive salary range for this role, which is $180k – $210k - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. We are seeking an experienced Senior Full Stack Developer (backend-focused) to join our team and shape our cutting-edge low-code platform. In this role, you'll work end-to-end, from design to implementation, on features that make it easy for users to interact with complex AI systems. You'll also play a key role in mentoring junior engineers and guiding technical decisions. If you're passionate about Python and great API design, or love working with React to build intuitive tools that empower non-technical users to harness AI, we'd love to hear from you! Responsibilities: • Architect and Develop: Design and implement our external-facing API that enables developers to build, manage, analyse, and interact with our agents. Help to build and enhance our no-code platform, enabling non-technical users to configure sophisticated dialogue systems and voice experiences., • Full-Stack Development: Design and implement features end-to-end, using Python for backend services and React (Next.js preferred) for frontend interfaces., • Create intuitive interfaces: Build user-friendly APIs and UIs that simplify and visualise complex AI concepts., • Champion Best Practices: Lead the team in adopting coding standards and best practices, ensuring a clean, maintainable, and scalable codebase., • Collaborate: Work closely with cross-functional teams to design, develop, and deliver features that align with the platform's vision., • Mentor and Guide: Provide technical leadership and guidance to junior engineers, fostering a collaborative and growth-oriented environment., • Optimise Performance: Improve backend workflows, streamline processes, and enhance overall system efficiency. Requirements: • Proven Expertise in Python: 5+ years of extensive experience building backend systems, with a strong understanding of REST APIs (experience with WebSockets is a plus)., • Frontend Proficiency: : Strong experience with React and JavaScript (TypeScript preferred); experience with CSS-in-JS and utility-first CSS frameworks (e.g., styled-components, Tailwind CSS)., • Agile Practitioner: Familiarity with Agile methodologies such as Scrum or Kanban., • Testing Advocate: Experience writing and maintaining unit tests in Python and JavaScript (Jest, React Testing Library, Playwright)., • Security-Minded: Experience managing secure communication protocols between client and server., • Version Control: Proficiency with Git for collaborative development., • Additional Skills (Desirable): knowledge of Go and experience with Next.js We provide a competitive salary range for this role, which is $170k – $200k - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We are hyper-focused on delivering the best automated experiences possible so that we can empower people to get exactly what they need, when they need it. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. We're looking for a Marketing Revenue Operations leader who can build structure, accelerate pipeline via timely data insights, and partner cross-functionally to drive results. As Senior Manager, Marketing Revenue Operations, you'll serve as the operational & business partner to the CMO's organization. You will own the systems, processes, and reporting that power Marketing. This is a high-impact role for someone who thrives in a fast-paced environment and wants to shape how Marketing contributes to revenue. Key Responsibilities: Systems • Full ownership of the marketing technology platforms., • Website management & marketing-based maintenance., • Design and maintain dashboards that give visibility into pipeline & campaign ROI., • Own campaign logic and data models that power analytics and forecasting., • Create and optimize marketing campaign components (email, landing pages, automations, events)., • Lead campaign design across HubSpot, Salesforce, ABM platforms, webinars, and partner motions., • Ensure data integrity and seamless handoff between Marketing and Sales., • Define best practices for campaign management, reporting, and attribution., • Act as the operational lead for AE- and partner-driven programs., • Drive foundational Salesforce strategy for marketing and pipeline management., • 7–10+ years of experience in Marketing Ops, RevOps, or GTM Strategy within B2B SaaS., • Expertise in pipeline management, velocity tracking, and forecasting., • Hands-on technical skills across Salesforce, HubSpot, ABM tools, and analytics platforms., • Track record of owning and scaling marketing tech stacks., • Strong cross-functional leadership with the ability to influence at the executive level., • Experience in enterprise sales environments. We provide a competitive salary range for this role - which is $130,000 – $145,000 base salary plus an annual bonus. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why you'll receive a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. What you'll be doing: • Working as part of a Solutions Consulting team supporting direct and indirect sales to new and existing customers and partners., • Leading discovery, technical reviews and workshops to understand customer environments, technical and business goals and objectives., • Crafting and presenting business and technical outputs to prospects and clients., • Collaborating with Product Management, Engineering and Research to provide insights from the field and collaborate on cutting edge solutions., • Experience in a customer facing solutions consulting, sales engineering, or solution architect role., • Knowledge of contact center solutions such as Genesys, Nice, Five9, Cisco, Avaya, Amazon Connect, etc., • Strong understanding of CX best practices, trends and expectations for brand conscious enterprises., • Knowledge of integration methodologies and technologies such as REST APIs and SOAP., • A firm understanding of telephony, PSTN, SIP & RTP., • High-level understanding of privacy, compliance and security requirements such as SOC2, ISO27001, GDPR/CPPA, HIPAA, • Experience developing proposals and building ROI models., • Ability to lead conversations around Customer Experience with business and technical stakeholders. We provide a competitive salary range for this role, which is $150,000 – $165,000 base salary, depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to base salary, this position includes commission and equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. Position Highlights: • Full-Time: Monday-Friday 8:30-5:00 PM EST, • Location: This role will be performed - Remote - WFH this is a Temporary position, • Processing medical records along with by taking calls from patients, insurance companies, and attorneys to provide medical records status, • Documenting information on multiple platforms using two computer monitors., • Preferred Customer Service and Data Entry and Release of Information experience, • Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan with matching contributions & Tuition Reimbursement You will: • Receive and process requests for patient health information in accordance with Company and Facility policies and procedures., • Maintain confidentiality and security with all privileged information., • Maintain working knowledge of Company and facility software., • Adhere to the Company's and Customer facilities Code of Conduct and policies., • Inform manager of work, site difficulties, and/or fluctuating volumes., • Assist with additional work duties or responsibilities as evident or required., • Consistent application of medical privacy regulations to guard against unauthorized disclosure., • Responsible for managing patient health records., • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards., • Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record., • Ensures medical records are assembled in standard order and are accurate and complete., • Creates digital images of paperwork to be stored in the electronic medical record., • Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately., • Answering of inbound/outbound calls., • May assist with patient walk-ins., • May assist with administrative duties such as handling faxes, opening mail, and data entry., • Must meet productivity expectations as outlined at specific site., • May schedules pick-ups., • High School Diploma or GED, • Must be at least 18 years old., • Ability to commute between locations as needed., • Able to work overtime during peak seasons when required., • Basic computer proficiency., • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis., • Professional verbal and written communication skills in the English language. Bonus points if: • Experience in a healthcare environment., • Previous production/metric-based work experience., • In-person customer service experience., • Ability to build relationships with on-site clients and customers., • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$15—$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description Business Development Manager (Hybrid) RTM Business Group Hybrid in NY, NJ, CT Full-time 51-200 employees · Market Research Originally posted September 2025; this is a 100% hybrid, full-time role Who We Are: RTM Business Group is a professional development conferences and events company working in EdTech, Healthcare, Government, Medical and Banking sectors. We partner with Fortune 1000 companies, catering specifically to the C-suite, providing curated content and peer-to-peer collaboration. Our events are located in major cities throughout the country – LA, Austin, San Diego, Miami, Chicago, DC, etc..Our team travels together which is a truly unique experience, different from “traditional” work travel, which in turn cultivates interdepartmental relationships and friendships that drive our collaborative culture. About the Role: RTM is looking for an ambitious Business Development Manager to join our sales team! The ideal candidate is enthusiastic by the opportunity of a full-cycle sales role. This role begins as a Business Development Manager (BDM) with a structured ramp-up period and growth path that will lead to full Account Executive responsibilities. The ideal candidate will demonstrate a strong ability to prospect, drive sales, develop pipeline, and eventually manage and grow your own national accounts. A Business Development Manager should expect an OTE of $65,000 to $70,000 in year 1 with the potential to earn more (uncapped commission). We offer extensive, ongoing training and a unique opportunity for both collaborative and independent work. This role is hybrid in NY, NJ and CT with 2-3 days a week in our NYC office allowing for more direct collaboration with the team and access to in person mentorship and development. Responsibilities: • Research target market and identify leads through a variety of sources, • Qualify prospects against company criteria of an ideal customer profile, • Prospect leads through tailored, value-add outbound calls, emails and social outreach, • Conduct daily prospecting activities: ~60 personalized emails and ~30 cold calls with the intent to set appointments, • Pitch to C-suite decision makers by consulting on their business challenges and demonstrating the value of our service, • Work directly with Sales Managers and Account Executives to manage pipeline from prospecting to closing, • Maintain, monitor and report key performance indicators to Sales Managers Skills and Qualifications, • Ability to travel, • Bachelor's degree, • Background in Sales, Customer Success, Marketing or B2B events, • Professional & interpersonal communication skills, • Passion for sales and professional development, • Self-starter, extremely organized and detailed-oriented with a strong commitment to accuracy, • Must be proactive and have the ability to work under pressure, • Competency with technology and ability to learn new software and applicationsPreferred Qualifications, • Experience with HubSpot and/or ZoomInfoThe Benefits of Working with RTM Business Group, • 15+ PTO Days, • Flexible/Hybrid work model (WFH and Remote opportunities), • In office team collaboration, • Medical/dental/vision coverage, • We offer a 401k matching plan that will begin after 9 months of continuous full time employment, starting on the first of the month after eligibility, • Pre-tax commuter benefits, • Travel to major cities (all expenses paid), • Opportunity for vertical movement within the company Salary $55,000 - $60,000 base + bonuses/incentives/uncapped commission Year one total compensation expectations: $65,000 - $75,000 RTM Business Group, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, disability, or any other federal, state, or local protected class.

Job Description Head of Brand Strategy Location: New York, Hybrid Salary: $200,00–$230,000 (OTE $240,000–$300,000) About us Duel is a SaaS company on a mission to make Brand Advocacy the industry standard philosophy for building brilliant retail brands. It was founded by world record-breaking adventurer and former brand ambassador Paul Archer. We exist to show that companies built for advocacy can change the world. In today's hyper connected world in which social media is now twice the size of all other media channels combined and entirely user-generated, the most successful brands are the ones investing in people and in community, not in ads. The Duel Brand Advocacy Solution allows enterprise brands to do just that. We have onboarded over 60 influential brands such as Abercrombie & Fitch, Charlotte Tilbury, Spanx, Victoria’s Secret, LUSH and Elemis. The Duel team's global presence includes offices in New York City & London. Our team of 60+ is composed of psychologists, brand experts and community builders, combining cutting-edge brand expertise with seasoned SaaS experience. Backed by top European VCs, Duel recently announced a $16 million Series A, which will accelerate growth in the US from our base in New York, and bring our entirely AI-driven product vision to life to equip brands with the solution needed to drive growth through thousands of advocates, customers, creators and brand ambassadors. The Role At Duel, the Head of Brand Strategy will build and lead a team of Brand Strategists who will drive the strategic direction of Brand Advocacy and Advocacy Programs with enterprise brands. This leadership position requires a blend of hands-on strategic delivery, team leadership, and a unique ability to operate at the intersection of agency-grade strategic services and the commerciality of deploying a software solution. Our strategy team works closely with the Sales Team and our Account Managers to design winning brand strategies for implementing advocacy and building community at the company level and for deploying the Duel Technology to manage and scale advocacy programs. You will unearth broader consumer insights, evaluate digital behaviors, and translate them into actionable recommendations that give our brands clarity on advocacy. Both planning and data analytics are essential, and we strive to deliver a remarkable experience for all our brand partners. You’ll need to think structurally, tell compelling stories (especially through numbers), and provide persuasive recommendations that inform business and marketing decisions. Our solution today is as much about delivering a service as it is about the software. To help build and mature the Brand Advocacy category, this person must have a deep understanding of service design and delivery as much as (if not more than) the product. They will work closely with Brand Experience, Sales and Product leaders to be the voice of the customer, ensuring our product adoption reflects real-world brand needs. We’re looking for someone who will… * Partner with sales teams to consult, advise, run workshops and provide insight so together you can translate brand advocacy strategies into compelling commercial propositions, driving significant Gross Advocacy Value into proposals and ensuring brands buy into the advocacy vision from day one * Build a strategic framework that becomes the standard playbook of our active enterprise brand accounts and is embedded into our platform experience. Support Duel’s Accounts and Client Services team on all things Brand Strategy: * Advising or running workshops in the implementation journey, supporting business reviews, identifying strategic gaps, and uncovering growth levers across the customer lifecycle. * Drive measurable commercial impact by working cross-functionally to deliver remarkable outcomes that become case studies for future sales efforts and demonstrate clear ROI on brand advocacy investments * Guide brands through insight-led playbooks that turn raw ambition into repeatable frameworks, and scalable tools our brands (and Duel) can rely on to activate communities and drive loyalty at scale. Insights: * Work closely with Product Marketing to build internal enablement tools & strategy hubs for GTM teams, including playbooks, maturity models, workshops, and templates that scale brand thinking across the business. * Collaborate with accounts/client services teams to maximize revenue returns from advocacy programs, leveraging strategic insights to optimise client outcomes and drive program expansion * Provide strategic thought leadership across high-stakes engagements, including Fortune 500 clients. Data Led: * Use data to shape the customer journey, developing content and experiences that drive informed strategic decisions. Lead: * Manage and mentor a team of Brand Strategists, building a culture of collaboration, credibility, and client impact. * Foster a spirit of curiosity, and creativity, developing your team of strategists into trusted partners for our clients. Service Design: * Build out and scale service & program design capabilities, establishing playbooks, SLAs, delivery rituals, and commercial measurement. * Operate with a consultancy-meets-agency mindset where service delivery and program design are as critical as the software. Product: * Partner closely with the Product and Engineering teams to represent the voice of the customer, ensuring product development is informed by real-world brand experience. * Balance long-term strategy excellence with long-term product adoption and scalability, bridging agency-style delivery and SaaS maturity. We’d love to hear from you, if you have.. * A background in building Brand Strategy teams, either within agencies/consultancies, tech or in-house; we are especially interested if you have built strategy from the lens of delivering a tech solution. * 10+ years of experience in brand strategy, consumer or integrated marketing, service design, or product-adjacent roles, with at least 3 years in a leadership role * Strong experience in developing and executing brand strategies, preferably in the beauty, fashion, lifestyle or CPG industries. You've been brave enough to tell some of the biggest brands in the world what they're doing is dumb and showed them how they should actually approach it. * A deep understanding of how to translate brand and product narratives through a highly compelling consumer-first lens at each phase of the funnel. * You understand not only how to develop a go-to-market plan, but are also intimately familiar with building brand strategies, full-funnel omni-channel execution, community, social, influencer, events & activations, partnerships, PR & VIP, trade marketing, and the creative development process. * A polished approach to brand strategy, brand goals, audience insights, cultural trends and platform-specific tactics. * You have led brand workshops, aligning diverse teams, and holding the room with clarity and conviction. * A strong grasp of customer journey mapping, segmentation, and advocacy mechanics (Community building, User Generated Content, referrals, loyalty) to design programs that move the needle on real business outcomes. * Exceptional collaboration skills, you're a team player through and through. * Immaculate attention to detail and high standards of brand strategy. Person * Creative provocateur and persuasive storyteller who turns data into powerful insights and bold ideas. * Natural presence; commands a room, aligns diverse stakeholders, and earns trust. * True collaborator and “dot connector” across large-scale, cross-functional programs. Seasoned people leader with exceptional communication, organisation, and time management. * You live and breathe brands. You obsess over the latest campaigns, the hottest names on the street, and feel strongly about sh*t marketing. * Translate strategic thinking into compelling narratives that resonate with stakeholders across marketing, product, and the C-suite. * Confidently connect data to commercial impact, identifying how brand advocacy influences retention, referrals, and revenue at every step. * Advocated for evolving beyond traditional influencer models into micro-creator & community activation and UGC-driven strategies. * You understand the difference between surface-level influence and deep authenticity & trust-driven engagement, which aligns perfectly with Duel’s vision. * You're a natural leader that inspires people, and galvanises cross-functional teams - you're someone people want to work with. * You strive to be innovative and push creative boundaries, not just in campaign ideation but also in how you approach execution. The Dueligan Culture * We want to build a remarkable company with remarkable people and a remarkable culture that you will want to shout from the rooftops about. Advocacy is our north star, both for our customers and our employees. * A High Trust, Tight Ship, full of Utterly Lovely & Bloody Brilliant People doing their Best Work Together * We value trust and freedom above all else. Yet this must be combined with deep ownership, execution, and clear, candid communication. If this is not how you are at Duel, or you break that trust, you will not be around for long. * Dualigans combined are the largest shareholders in Duel. We take that concept of ownership seriously. In-person and remote working balance ... We do much of our best work as a team together in the office, which is why we are only hiring people within a commutable distance of our London or New York offices. However, we also know that we do our best work alone at home, and we all need to be able to balance work with life, childcare commitments, and other responsibilities. The office philosophy is hybrid, where you're encouraged to be in the office a few days a week, namely when your team will be there. However, the name of the game with everything we do is freedom and flexibility. So you do, as long as it's not at the expense of others. Duel Perks and Package We have a growing benefits package, including; * Flexible working hours - if you need to fit around childcare or life, we understand. * 25 PTO Days + 11 Statutory Holidays + End-of-year break (3-4 additional days depending on dates) * Options scheme for all full-time employees - it’s important to us that everyone shares in what we build. * US Healthcare Options - More to come on this * 401K Match Plan * Company MacBook to work from * $350 WFH Set-Up * Headspace Contributions * Personal Development budget and support * 2 additional days leave for volunteering

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. Join our AI Deployment team to play a critical role in deploying voice agents that handle tens of thousands of customer interactions every day. As a Forward Deployed AI Engineer, you'll directly influence PolyAI's growth by rapidly implementing and optimising cutting-edge voice AI solutions tailored to our enterprise customers' needs. You will serve as the primary technical liaison between PolyAI and our clients, collaborating closely to understand their requirements, deliver customised solutions, and ensure measurable success and customer satisfaction. This role offers an exciting blend of technical innovation, entrepreneurial spirit, and impactful client interaction, giving you the opportunity to shape the future of AI-powered customer experiences. Who We're Looking For: • Passionate about AI, specifically voice-driven technologies, with a strong motivation to continuously expand your expertise., • Strong technical background or demonstrated ability to quickly grasp complex concepts (preferred backgrounds: Engineering, Computer Science, Data Analytics, or related fields)., • Thrives at the intersection of technology and customer success, energized by creatively overcoming complex enterprise interactions and getting to the successful deployment., • Highly autonomous, proactive, and comfortable working closely with clients to achieve ambitious goals and deliver tangible ROI., • Hands on development and deployment of conversational AI systems for one Enterprise client., • Deeply understand the product/platform, including capabilities and limitations., • Partner closely with product teams, including presenting product roadmaps to clients., • Creatively address platform constraints, identifying innovative solutions to deliver required features even without direct coding., • Serve as the primary technical contact for clients, handling technical communication and resolving issues efficiently., • 2-5 years of client-facing experience in solution implementation, technical consulting, management consulting, or a similar role., • Strong technical foundation (education or professional background in Computer Science, Engineering, Data Analysis, etc.) and comfortable rapidly mastering new technologies., • Proven ability to independently manage projects and passionate about solving problems, whether technical or non-technical., • Demonstrate the ability to manage stakeholders while staying result-driven., • Outstanding communication skills, able to clearly explain complex technical concepts to non-technical stakeholders., • Creative, solutions-focused mindset with a talent for overcoming complex challenges., • You're passionate about building AI that positively impacts everyday life., • Experience with Python programming. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. At PolyAI, we're helping over 2,000 restaurants (from single-site operators to global groups) turn their phone lines into high-converting, fully automated guest experiences. Our voice AI handles everything from reservations to FAQs with human-like fluency, freeing up staff and capturing missed revenue. Outside of hospitality, our technology powers voice experiences for some of the world's largest enterprises, including FedEx and PG&E. Now, we're doubling down on restaurants, and we're looking for one of our first dedicated Account Executives to drive growth in the mid-market and SMB space. This is your chance to get in early, help shape the sales motion, and be a foundational part of a division that's scaling fast. What You'll Be Doing: • Own the full sales cycle: from first touch to closed-won across both independent restaurants and growing groups, • Convert inbound interest into live deals (we generate steady leads through our marketing and partnerships), • Build your own outbound pipeline via email, LinkedIn, and good old-fashioned cold calling, • Tailor demos and sales pitches to show how PolyAI fits the unique needs of each prospect, • Keep your deals moving fast in Salesforce with clear next steps and accurate forecasting, • Have 2+ years of closing experience in a high-velocity SaaS environment, • Are comfortable with outbound: especially cold calls (we're transforming the phone channel, so you should be fluent in it), • Thrive in early-stage environments where you get to shape the role, not just fill it, • Be one of the first AEs in a division that's already winning big-name brands like STK, Fogo de Chão, and Gordon Ramsay Restaurants, • Sell a product that's live in days, not months, and genuinely makes operators' lives easier, • Help build the playbook for a category-defining product in the restaurant space In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job DescriptionDescription Are you an ambitious entrepreneur eager to step up your career in Enterprise Sales? If so, Mimeo provides an opportunity to launch an exciting career path starting as a Sales Development Representative, building long term business relationships with C-Level Executives at Fortune 500 companies as well as start-ups. As the face of our organization, you will be responsible for following upon marketing campaigns, owning a book of business, and managing an evolving territory across a variety of industries including SaaS, Finance, Education, and Healthcare. You will be trained on the ideal Mimeo customer profiles and how to qualify them while also building long term business relationships within Mimeo’s leadership team, acting as an internal champion for your clients. In addition to our competitive salary and top notch healthcare and benefits, we offer career growth. If you want to be a polished enterprise, solution-oriented seller, look no further. Key ResponsibilitiesCreating new Sales Qualified Opportunities • Speaking with via LinkedIn Sales Navigator, Phone and Email, potential new Mimeo Customers and existing customers within Mid Market and Corporate accounts with a goal of creating new Sales Qualified Opportunities in new business units (SQO)., • Conducting Discovery calls with prospects to fully understand their needs and challenges., • Setting Qualified Demonstrations for Accounts Executives and Enterprise Sales Executives to close for First Purchase Order (FPO) and penetrate by growing revenue across new departments Pipeline & Activity Management, • Constantly reviewing your roles KPI’s, as defined by sales leadership, to ensure you are exceeding activity, territory coverage, discovery call, sales qualified opportunities and revenue metrics, • Understanding your pipeline’s performance and how you can maximize your returns, • Maintaining an organized system of management through Salesloft and Salesforce.com Skills Knowledge and Expertise • Bachelor’s degree (preferred), • Experience with Salesforce.com, Outreach, ZoomInfo, LinkedIn Sales Navigator (preferred), • 1+ years of Sales or Customer Service experience (preferred), • Strong attention to detail with the ability to think quickly, identify and quantify revenue (required), • Excellent oral and written communication skills (required), • Strong work ethic with a desire to build a career in sales (required)

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. As the Customer Success & Account Manager, you will act as the key commercial point of contact in a customer-facing capacity, responsible primarily for the retention & expansion of your accounts. You will directly own and grow relationships with strategic accounts. Your mandate is to drive retention, revenue expansion, and customer advocacy across our most valuable clients. You will play a pivotal part within our post-sale motion, building executive relationships with decision makers and champions of your customers, defining success metrics, and championing a customer-obsessed mindset across PolyAI. This is a pivotal role for a high-growth, enterprise-focused AI company in the customer experience and contact center space. Key Responsibilities • Own and grow up to 15 enterprise accounts, delivering outcomes across retention, upsell, and expansion, • Serve as the main point of contact for all your clients, managing high-level relationships and ensuring long-term strategic alignment, • Build and execute account and customer success plans defining growth strategies in collaboration with Deployment, Product, and Engineering, • Leverage customer insight dashboards to monitor customer health, product usage, revenue growth, and churn risk, • Lead business reviews, roadmap sessions, and stakeholder briefings across a diverse client base, • Drive commercial outcomes including renewals, upsell opportunities, and advocacy initiatives, • Synthesize customer feedback into actionable insights for product and go-to-market teams, • 4+ years in post-sales customer facing commercial roles, ideally in Enterprise SaaS, • Experience in Customer Experience, Contact Center, or Conversational AI domains is a strong advantage, • Proven success in hitting and over-exceeding on commercial targets including Gross Revenue Retention and upsell quotas, • Demonstrated commercial acumen: driving renewals, expansion, and account strategy ● Strong executive presence and experience engaging with CxO-level stakeholders, • Excellent communication and presentation skills; confident in leading strategic discussions, • Highly collaborative, with a track record of partnering cross-functionally to drive outcomes, • Bachelor's degree in business, economics, or computer science US and Canada: We provide a competitive salary range for this role - which is 120,000 – $145,000 OTE depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven 🏥 Healthcare plan, including voluntary Health Insurance, covering services such as care for pregnant people and newborns, annual physical exams, dental care and more At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job DescriptionSalary: $15/hr plus commission Our outreach directly supports Studio Theatre's highest standard of artistic excellence, as well as their transformative education and community programs. Help us promote an incredible upcoming season featuring The Heart Sellers by Lloyd Suh about two immigrants finding friendship, Paula Vogel's Pulitzer Prize-winning Mother Play: A Play in Five Evictions, Dave Malloy's unique a cappella chamber musical Octet about digital dependency, the buzzworthy Jonah by Rachel Bonds, and Ossie Davis's classic Purlie Victorious-- and we're looking to hire those who have the passion and conviction required for success. We are currently recruiting remote/work from home Subscription Sales Representatives for Studio Theatre. Job Profile: • Calling past donors/subscribers/patrons of Studio Theatre to sell subscription ticket packages to the 2025-26 season, • Part-Time:minimum of 16 hours per weekrequired (4 full shifts), • Shift schedule: Mon-Thu 4-8 pm and Fri-Sat 11-3 pm EST, • No cold calling -- all leads are generated by Studio Theatre and made up of prior/lapsed donors/subscribers/patrons, • Fully remote/WFH -- all calling is done virtually through your laptop/computer, • Receiving feedback/coaching from your Manager is to be expected; calls are monitored for quality assurance and productivity Requirements: • MUST be knowledgeable and passionate about theatre and the performing arts!!, • asuccessful sales and/or fundraising background, with the ability to consistently close "sales" and raise money., • You must have a computer or laptop(with the most recent version of Google Chrome) and aheadset or headphones, along with anexcellent internet connection., • An ability to follow directions and read from a script., • Computer savvy, with proficiency in multiple software/platforms; you must also be able to solve/troubleshoot any potential equipment or internet connectivity issues on the fly!, • Persistent, diligent work ethic; self-motivated, while being a team player, • High-quality customer service attitude., • MUST be working from one of the following states: NY, NJ, CT, MA, IL, or CA Compensation: • Base hourly rate of $15/hr plus commission (3% of every sale), • Top Performers usually make between $20-$25+ per hour every week TO APPLY: Step one: Call the Campaign Manager @ 347-765-1979. You MUST leave a message with your name, phone number, email address, where you saw the job listing, what campaign you are applying to (Studio Theatre), your qualifications, and why this position interests you. IMPORTANT: due to multiple campaigns recruiting, YOU MUST STATE THAT YOU ARE APPLYING FOR THE STUDIO THEATRE SUBSCRIPTION CAMPAIGN to direct your application to the appropriate manager! We will not follow up with applicants who do not leave a voicemail. Step Two: Fill out an application- At DCM, we believe that diversity is the cornerstone of a thriving workplace. We are committed to creating an inclusive environment that values and respects individuals from all walks of life. We strongly encourage applications from LBGTQIA+ individuals, BIPOC (Black, Indigenous, and People of Color), and Military Veterans. Join us in shaping a future that celebrates diversity and empowers every employee to bring their unique perspectives and experiences to the table. Why DCM? Inclusive Workplace: We foster an inclusive work environment where diversity is celebrated, and all employees are respected and valued. Growth Opportunities: We believe in investing in our employees' growth and offer opportunities for professional development and advancement. Competitive Compensation: We offer competitive compensation packages to attract and retain top talent. Impactful Work: Join us in making a difference and contribute to meaningful campaigns that have a positive impact on our clients and society. remote work

Customer Support / Remote] - Anywhere in U.Competitive salary / Benefits / Learning & WFH budget - As a Customer Service Associate at BusRight, you will: Address customer inquiries and concerns via phone, email, and live chat; Provide accurate and timely information to customers regarding BusRight's

Medical, dental & vision / PTO / WFH Stipend / Equipment provided - As a Customer Experience Advocate at SRPSupport, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Answer incoming customer service and app-based inquiries; Perform ba

Customer Service / Fully Remote] - Anywhere in U.Up to $55K per year / Medical, dental & vision / 401k / WFH stipend / Ability to work on the weekends - As a Customer Experience Agent you'll: Handle support requests over phone and email; Help Ramp maintain an industry leading satisfaction rate with

Job Description ITC WORLDWIDE is seeking a dynamic and experienced Microsoft Business Applications Senior Sales Consultant WFH or an ITC field office Are you passionate about selling business applications solutions that empower organizations to achieve more? Do you have a proven track record of delivering results in a complex and competitive market? Do you have experience with Microsoft Dynamics 365 Finance & Operations or other ERP systems? If so, we want to hear from you. To be successful in this position you will possess the following attributes: • Motivated and proactive professional with previous experience in end-to-end sales within Microsoft or equivalent Enterprise Applications., • 5+ years face-to-face selling experience - Microsoft product suite expertise including D365, PowerApps and Business Central is highly regarded., • Demonstrated ability to hunt new business opportunities., • Ability to build and foster strong customer relationships in existing customer base., • A strong customer-centric approach and ability to network across a complex organization., • Skills in managing multiple commercial processes (new business sales), forecasting precisely and identifying challenges to positive commercial outcomes., • Develop and execute a sales strategy in designated territories and work with both vendor and Industry teams to execute., • Arrange and conduct customer meetings, serve as trusted advisor by understanding a customer's existing and future digital transformation roadmap and driving the sales., • Strong networking skills and industry experience, • Ability to drive new business and get engaged with lead generation., • Liaising with solution consultants to drive correct business outcomes., • Desire to be involved in a rapidly growing business and take a leadership role in helping it thrive., • Develop and execute sales strategies to grow revenue and market share in the Finance & Operations segment., • Build and maintain strong relationships with key decision makers and influencers across various industries and geographies., • Understand customer needs and pain points and propose value-added solutions that leverage Microsoft's D365 platforms and applications., • Collaborate with delivery and pre-sales teams to ensure proposed solutions align with client requirements., • Develop and nurture a robust pipeline of prospects to achieve and exceed sales targets, • Minimum of 5 years of experience in selling enterprise software solutions, preferably in the ERP domain, • Strong knowledge of Microsoft Dynamics 365 Finance & Operations or other ERP systems and their business benefits, • Excellent communication, presentation, and negotiation skills, • Ability to work independently and as part of a team in a fast-paced and dynamic environment., • Bachelor's degree in business, finance, or related field, • Prior consulting services sales experience required, and an understanding of Microsoft's Business Applications preferred (Sales, Service, Marketing, Finance, HR, Supply Chain, and Project Operations)

Part Time Full Time Work at Home - Remote Work From Home Jobs - Part Time Data Entry - Customer Service - WFH Job / Gigs. Administrative assistants, customer service reps, entry level workers, retail workers, amazon workers, healthcare & hospital personnel, part time workers and more. Entry level wo

Job Description Job Title: Litigation Legal Secretary (Insurance Defense) Location: New York, NY 10022 Salary/Payrate: $70K-$95K annually and AWESOME benefits!!! Work Environment: Hybrid (2 of days WFH AFTER initial training period) Term: Permanent / Fulltime Bachelor’s degree required: Yes / No Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION #LI-KG1 The Legal Secretary performs complex and specialized secretarial and administrative duties related to the specific work and function of the attorneys to whom assigned. Keeps professional office environment organized and provides excellent client/customer service. Duties and Responsibilities: • Prepares, edits and files documents, including but not limited to, letters, memoranda, pleadings, motions, discovery, agreements, subpoenas and other legal documents as required by the practice area., • Files documents with the courts, including e-filing. Transcribes from electronic dictation program, tapes and/or handwritten documents., • Updates and maintains databases that include e-mail lists, iCreate info and client matter lists., • Reads, distributes and electronically files incoming mail for assigned attorneys., • Opens new files, checks conflicts of interest, maintains client and general files., • Conducts periodic review of files for possible closure/off-site storage., • Greets clients and visitors. Maintains professional appearance and demeanor., • Maintains good public relations and customer service with clients., • Maintains confidentiality of attorney-client relationship., • Establishes and maintains calendar and deadline reminder systems., • Records court dates, deposition dates, etc. Works with attorneys, secretaries and docketing personnel to ensure accuracy of calendar., • Schedules appointments and makes business travel arrangements., • Communicates with other administrative support by apprising of deadlines, attorney travel plans, etc., • Other related duties and special projects as assigned. Qualifications and Prior Experience: • Minimum of five plus years of legal litigation secretarial experience is required, preference is given to those with experience in Insurance Defense. Applicants without this experience will not be considered., • High organizational skills are required., • Knowledge of or ability to learn office procedures, rules and regulations. Knowledge and competency of computer programs and relevant software applications including Outlook, Word, Excel, PowerPoint and Adobe. Knowledge of State and Federal court rules (including e-filing) and local rules where applicable, pertaining to litigation requirements and practices., • Ability to effectively and accurately communicate orally and in writing; correctly apply departmental rules, complex regulations and procedures; maintain a high degree of confidentiality and attention to detail; work well under pressure and time sensitive situations; proofread and perform editing of routine law office documents; transcribe legal documents, correspondence and reports from written drafts or dictation at a level of 70 wpm; organize and prioritize numerous tasks and complete them under time constraints; solve problems and work well within a team environment; periodically incur overtime in order to perform the essential duties of the position., • Interpersonal and customer service skills necessary to professionally communicate with and effectively follow instructions from a diverse group of clients, external entities, attorneys, management and staff., • Current hybrid schedule requires the ability to come into the Manhattan-based office at least 3 times per week.

Job Description WFH/Office Hybrid Work Opportunity Offices in Morristown and Sparta, NJ We are a professional services firm that specializes in outsourced, bookkeeping, accounting, tax preparation and CFO services. Due to our rapid growth, we are seeking a tax manager that preferably has experience with QuickBooks Online, Intuit ProConnect, preparation of 1040s, 1120s, 1120S and 1065s, as well as handling a monthly client workload to join our team as a tax manager. Overall Job Description: As a tax manager, you will be responsible for a small portfolio of our clients and will be the primary contact with the client regarding accounting and tax issues. You will be responsible for supervising one or two bookkeepers and for ensuring the quality and timeliness of their work. In addition, candidate will be responsible for tax projections and tax return preparation. Job responsibilities: • Manage bookkeeping, ensuring bookkeeping staff is meeting client deadlines, • Act as the accounting contact for our clients., • Ensure standardization of bookkeeping protocols across all clients that you manage., • Maintain customer closing schedules and ensure deadlines are being met, • Book monthly journal entries, calculate accruals and perform other senior-level bookkeeping responsibilities., • Review client's financials at month-end for bookkeeping accuracy and reasonableness., • Prepare and file sales tax returns, • Prepare tax returns and projections, • Review tax returns prepared by other client managers, • Maintaining and updating tax training requirements and CPE’s, • Manage tax season workflow and strategy, • Track areas of strength and weakness with tax preparers, • Ensure SOPs are followed and continually updated, • 5+ years of accounting experience, preferably in a CPA firm or multiple small businesses, • Bachelor's degree in accounting, CPA required, • 1+ years of full-charge bookkeeping experience using QuickBooks, • Personable, ability to effectively communicate with entrepreneurial clients., • Team player-- ability to get along with others, take and give feedback to the team

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Remote Data Entry Clerk - Customer Service Representative. Data entry clerks originate from all different backgrounds consisting of, data entry, outbound telemarketing, customer service, sales, clerical, assistant, management assistant, assistant, phone call facility, part-time. If products or servi

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

Promote and sell products/services to new and existing customers. Build and maintain positive business and customer relationships. Handle customer issues and complaints to ensure satisfaction.

Handle incoming customer service calls. Accept customer calls and return customer. Dispatch incoming customer phone calls.

Are you passionate about helping people and delivering exceptional service? We're looking for dedicated and customer-focused individuals to join our dynamic talent network as Customer Phone Support Mods!. Ensure customer issues are fully resolved and customers are 100% satisfied. Educate customers o

Customer Service and/or Customer Purchases experience preferred. Along with a customer bottom that includes over 40,000 alliances and also organizations worldwide, we've provided services for delivering both additional as well as irreversible benefits to tireless families for over 60 years. About th

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Assist customers inside and outside a U-Haul cente

Additional duties include assist with packaging, labeling, and preparing items for delivery, coordinate with other departments when needed, manage simple records and enter information accurately, respond to questions by phone, email, or in-person, support returns and exchanges in a timely manner, as

As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service. Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery

Help us succeed as our next Remote Customer Support to manage daily responsibilities with a focus on quality and efficiency, provide excellent service to customers and team members, and respond promptly to inquiries and resolve basic issues. Other duties include adapt to shifting priorities and busi

As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service. U-Box Customer Care Representative (CDL). Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer

As a Work From Home Service Agent, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Passion for delighting customers with above and bey

As a Online Customer Experience Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.