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- Jack’s Wife Freda
Server6 days agoFull-timeSoHo, ManhattanWHO WE ARE: The menu at Jack’s Wife Freda tells the story of the dishes we know and love from our childhoods in Israel and South Africa, as well as New York’s Jewish food and culture, emphasizing bright, fresh ingredients and beautiful presentation. Our love for our adopted hometown is reflected in everything at Jack’s Wife Freda, from our lively atmosphere, all-day dining hours, effortless ambience and joyful sense of community. Jack's Wife Freda is an all-day bustling Cafe. Breakfast, lunch, brunch, dinner and classic cocktails are served 7 days a week. WHO YOU ARE: Self-motivated individual who possesses a positive attitude coupled with a warm yet personable approach to service and most importantly you have a strong sense of team. Ability to turn first time diners into regulars. Open availability and a full time 4-5 shifts a week schedule preferred with at least 2 years of NYC restaurant experience. RESPONSIBILITIES INCLUDE: Provide positive, energetic, and attentive service in a fast-paced environment Work as a team to provide exceptional hospitality Ability to take orders and maintain full menu knowledge and enter orders correctly into the POS Ability to effectively communicate with FOH team, Managers and BOH staff Anticipate guest needs and handle guests situations with genuine empathy Complete all opening, transition, and closing responsibilities; complete side work assignments Keep all areas of the restaurant clean and organized by following cleaning checklist Assist with setting up outdoor furniture and maintenance of outside fixture and seating area Ability to multi task and move with around the floor with a purpose WHAT WE OFFER: Enrollment in company-contributed health coverage plan (medical, dental and vision) Commuter benefits 401K with match after one (1) year of employment Employee Dining Program Jack’s Wife Freda provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state, and local laws. ‘How we treat each other is the energy, magic and aspiration of Jack’s Wife Freda’
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Floor Manager18 days ago$25–$30 hourlyFull-timeSoHo, ManhattanThe Floor Manager is responsible for leading, managing, and overseeing service. They manage their teams through the lens of Jack’s Wife Freda culture, ensuring the employee experience and the guest experience meet company standards. They embody the Jack’s Wife Freda philosophy of “leading from the door,” building connections and fostering community outreach. This key team member actively builds engagement and coaches their hourly teams. The Floor Manager leads by example, inspiring their team and their restaurant. The Floor Manager must have a full understanding of each area of their business, managing the day-to-day of their location, collaborating with their peers, and supporting their AGM. They are responsible for growing great talent from within through training, setting a high standard for service, and mentoring new talent. Responsibilities: ● Assist with training and development of new and existing employees. ● Foster teamwork among employees and peers. ● Work with FOH & BOH teams to ensure a consistent, outstanding guest experience. ● Address guest needs in an effective and timely manner. ● Work to minimize waste and maximize product through daily inventory check. ● Assist AGM to follow all NYC Department of Health standards (FOH DOH checklist), maintaining an “A” Grade. ● Authorize, control, and review all comps/ voids per shift. ● Identify, address and document daily employee performance issues according to HR standards. ● Ensure that each service is properly staffed and assign sections accordingly to ensure excellent service. ● Participate in regularly scheduled and yearly employee training. ● Follow proper cash handling procedures, holding employees accountable for proper cash handling (cross check with POS cash due and tips amount). ● Verify & correct time entries & tips in POS system to prepare payroll for AGM review. ● Create an enjoyable dining room atmosphere including lighting, music and temperature levels consistently. ● Perform varied duties to ensure proper restaurant operation according to standard operating procedure. ● Delegate service tasks accordingly to ensure that the service team is working together. ● Complete assigned projects in a timely manner. ● Direct and manage employees through the lens of Jack’s Wife Freda’s culture. ● Respond to guest needs through the lens of the Jack’s Wife Freda culture. ● Provide feedback about the employee experience with managers at weekly manager meetings, focusing on retention. ● Execute performance discussions and work with the management team to hold employees accountable through in-the-moment feedback. ● Participate in constructive communication between employees and BOH managers. ● Have a thorough understanding of and uphold policies and procedures of the Jack’s Wife Freda handbook, employee benefits, and company philosophies. ● Suggest and execute unique ways to show appreciation to Jack’s Wife Freda employees. ● Communicate any maintenance and repair as needed. ● Communicate any guest/staff issues. ● Support a decision-making process that empowers the team. ‘How we treat each other is the energy, magic and aspiration of Jack’s Wife Freda’ Jack’s Wife Freda provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state, and local laws.
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