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Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17
We are seeking an experienced and motivated IT Staff member to join our team. The successful candidate will be responsible for managing and maintaining the core banking systems and providing essential technical support. This role requires expertise in both hardware and software, with a focus on system health, security, and infrastructure management. Principal Responsibilities: 1. Administer core banking systems to ensure smooth and secure operations. 2. Provide technical support for hardware and software issues. 3. Monitor and maintain system health, performance, and security. 4. Manage system infrastructure, including databases, firewalls, malware protection, and other software/hardware components. 5. Monitor the system daily, responding promptly to security breaches and usability concerns. 6. Perform regular system backups and verify their completion. 7. Regularly upgrade servers and workstations as needed to ensure optimal performance. 8. Assist with the integration of new applications and technologies into existing systems. 9. Set up new computer systems and conduct routine maintenance tasks. 10. Monitor and control job and output queues, jobs, and devices. 11. Manage system devices, user display stations, and printers. 12. Prepare daily and monthly regulatory reports. Job Knowledge and Skill Requirements: 1. A bachelor’s degree in a relevant field (4 years of college education). 2. Proven experience as an IT Specialist or similar role 3. Experience with IT infrastructure management. 4. IT Infrastructure Requirements: 5. Operating systems: Windows 10/11, Windows Server, and Linux (RHEL). 6. Database management using Oracle. 7. SonicWall Firewall administration. 8. Cisco Router configuration and management. If you meet the above qualifications and are eager to work in a dynamic environment, we encourage you to apply.