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Job Description Honest Networks is hiring a Network Engineer to join our rapidly expanding team. The hours for this full-time position would be 8am-4pm from Tuesday-Saturday. Primary Responsibilities • Responding quickly and thoughtfully to incoming support inquiries and issues., • Communicating directly with existing and prospective customers via phone, text, web chat, and email., • Advanced troubleshooting of Wi-Fi and other WAN/LAN networking issues., • Providing direct support to the lead engineer. Technical Skills • Working knowledge of IP protocols (TCP/UDP), dynamic routing, OSPF/BGP, • Strong familiarity with fiber optic networking (working with SFP modules, SM fiber cabling), • Comfortable working in command line environments with Cisco/Juniper, bonus: Mikrotik, • Working knowledge of OSI model, • Experience with network monitoring software preferred, • Calm temperament: Comfortable handling time-sensitive, high-pressure situations with empathy, confidence, and patience., • Works well under pressure; example: can identify and solve service-impacting network issues in a timely mannger, • Friendly, enthusiastic, and professional communication . You may be asked to interact with customers and must have strong customer communication and customer service skills, • Driven, highly-organized, and nimble. As a small company, each of our team members wears multiple hats and needs to be flexible to the changing needs of the company., • Attractive salary based on capabilities and background., • Profit sharing, • Paid time-off (PTO)., • Medical and dental benefits. About Honest Networks Honest Networks believes high-quality and affordable internet service is a great enabler for our communities, providing the fundamental infrastructure to learn, create and enjoy. We are a fast-growing, venture-backed, internet provider headquartered in downtown Manhattan. We are focused on providing the gigabit internet service at affordable, transparent prices, with exceptional customer service. We do this by employing employees with high integrity, a strong work ethic and a passion for learning. If working in a fast-paced, results-oriented and mission driven environment excites you, we encourage you to apply and join our team. Learn more at

Job Description RF Field Engineer Location: Clifton, NJ C Squared Systems, LLC is an RF engineering, consulting, and software development company specializing in providing services for seamless wireless coverage from RF analysis to design and implementation of DAS systems and Wi-Fi networks to remote monitoring and management of complex multi-vendor environments. Site Portal®, a customizable Web-based software, was engineered by C Squared Systems to remotely monitor and manage these complex multi-vendor environments. Since 1999, C Squared Systems has executed turnkey in-building wireless solutions using state-of-the-art analysis tools to deliver RF solutions that exceed project scope and customer expectations. Our experience, technical expertise, and diverse projects in the wireless realm have allowed C Squared Systems to continually evolve as new technologies are developed and the demands of our customers change. C2 Systems is currently seeking a Radio Frequency (RF)/Field Engineer to join our team. If you are highly motivated and have the ability to work in a fast paced environment, this may be the role for you. You will be interacting with customers and co-workers on a daily basis and providing timely and detailed updates. This position will require you to be in the field 90% of the time. Primary Responsibilities: • Takes the lead on system commissioning, integrations, and activations, • Performs system tests using scanners, spectrum analyzers, transmitters, and other electronic test equipment, • Performs site surveys and in-depth walkthroughs, • Works (hands on) with system components such as antennas, fiber optics, coax, and RF amplifiers, • Troubleshoots and repairs systems for optimal performance, • Application of RF principles/theory (signal path, power, frequency, noise, modulations, etc.), • Multi-tasks on projects on a day-to-day basis, • Maintains test equipment and tools for continuous use, • Travels to various job sites within Maryland and outlying regions (DC, Northern Virginia, Pennsylvania and Delaware) Skills/Qualifications: • 2 year college degree (preferably technical) with relevant coursework, • 2+ years of related experience preferred (previous experience with DAS architecture and other cellular systems), • Knowledge of various wireless technologies (CDMA, WCDMA, GSM, LTE, etc.), • Possess strong technical aptitude and the desire to learn and advance within a technical field, • Comfortable working in high pressure situations, • Ability to receive and give direction on an as needed basis, • Knowledge of RF optimization techniques and best practices, • Proficient in basic computer applications (MS Office, etc.), • Must have a valid driver’s license with reliable transportation In addition, you should have the following characteristics: • Self-motivated and have the ability to work effectively under minimal supervision and direction, • Ability to work in groups, • Passion for learning new technologies, • Ability to work in a fast-paced environment, • Strong written and verbal English communication skills

Job Description PerkinElmer has partnered with Hueman to find a Full-Time Field Service Engineer in Long Island, NY. The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products. For 85 years, PerkinElmer has pushed the boundaries of science in our food, industrial, life science and environmental markets. In addition to innovative laboratory technologies, our OneSource services division delivers a highly trained, experienced, and collaborative team of service engineers with solutions scalable and customizable to serve laboratory needs. Job Responsibilities: • Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators, • Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades., • Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads, • Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory., • Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process., • Attend higher level certification through participation in company sponsored training & development offerings, • Complete all administrative tasks, including but not limited to time reporting and assigned training., • BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR, • Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR, • High School Diploma plus 7+ years direct experience with repair of laboratory equipment, • Outstanding interpersonal, written, and verbal skills, demonstrating the ability to communicate information clearly and accurately., • Technical critical thinking skills and attention to detail., • Outstanding customer service skills complemented by an ability to listen to and interpret client requests., • Aptitude for technical and practical matters., • MS Office skills: Outlook, PowerPoint, Word., • Excellent team player with a customer satisfaction focus, • Ability to follow and create written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, and work safely with potential hazard Preferred Qualifications: • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software, • Vendor issued certification on relevant laboratory equipment, • Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code, • Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time. (Car, laptop, and phone are company provided)., • Valid driver’s license and safe motor vehicle operation. AT PERKINELMER, WE BELIEVE IN THE POWER OF SCIENCE TO TRANSFORM OUR WORLD We partner with scientists, clinicians, lab technicians, engineers, and food producers globally to empower them with reliable and compelling scientific insights they need to accelerate the development of ground-breaking products, and laboratory solutions that improve the quality of our lives. By drawing on the ingenuity, creativity, and passion of our people, together, we enable our customers to fulfil their mission towards a healthier, safer, and more sustainable world. Hueman is proud to partner with PerkinElmer as the exclusive recruitment partner for this role. If you are interested in learning more about a career with PerkinElmer as a Field Service Engineer, apply today!

Job DescriptionOverview Company Overview: Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology. Job Description: Job Description Allied Universal® Technology Services is looking to hire a Senior Applications Engineer. This role provides advanced expertise to installation and service teams, ensuring seamless interoperability across complex security platforms and enterprise applications. The Senior Applications Engineer will drive high-level troubleshooting, custom programming, system commissioning, software upgrades, and advanced diagnostics. Candidates should bring deep proficiency with integration tools, the ability to implement tailored software interfaces, and a proven track record of delivering scalable, secure, and high-performing solutions. Salary Range: $100,000 - $135,000 annually RESPONSIBILITIES: • Design and oversee advanced security system integrations to deliver cohesive, enterprise-level solutions., • Configure LAN (Local Area Network) and wireless network infrastructures to optimize connectivity, system reliability, and performance., • Lead advanced diagnostics and root-cause analysis to ensure peak system functionality and long-term stability., • Partner strategically with Project Managers, End Users, and Technical Teams to guide successful software deployment and utilization., • Resolve complex project-related software and system issues, coordinating with cross-functional technical resources as needed., • Direct escalation protocols, ensuring critical issues are communicated and mitigated promptly to minimize business impact., • Advise and coordinate with leadership to drive efficient timelines, effective resource allocation, and scalable project execution., • Oversee and schedule software licensing, compliance, and advanced training programs to foster continuous professional growth across teams., • Develop and lead end-user training strategies, ensuring seamless software adoption, optimized system operation, and enhanced client satisfaction. QUALIFICATIONS (MUST HAVE): • High school diploma or equivalent, • Minimum of three (3) year of experience programming and troubleshooting access control and video systems, • Advanced knowledge of industry-leading security system and equipment providers, working with enterprise level clients or large projects, • Product specific certification(s) with access control systems and video platforms, such as AMAG, Lenel, Milestone, Genetec, SoftwareHouse, • High level decision-making and complex problem-solving ability to develop innovative solutions that align with organizational strategy, • Expert ability to interpret, evaluate and apply advanced technical documentation, ensuring systems and solutions meet enterprise and client requirements, • Advanced proficiency with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word), • Exceptional verbal and written communication skills, with internal and external stakeholders, • Ability to establish and maintain trusted partnerships across executive leadership, technical teams and client organizations PREFERRED QUALIFICATIONS (NICE TO HAVE): • Salary Range: $100,000 - $135,000 annually, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-EB1 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1441056

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships Affordable internet access is a right: It is a necessary utility in our communities, just like water or heat. You need it for work, school, checking the latest weather report, streaming your favorite shows, and staying connected to loved ones. ResiBridge delivers reliable, fast, and affordable high-speed broadband options that meet your budget. ResiBridge is an independent Internet Service Provider of low-cost connectivity options that make sure you can stay connected at an affordable price. It's easy: We deliver a router to your home, with free installation, to get you connected. ResiBridge is currently serving Covington Kentucky and the New York City metro area including Newark, New Jersey with other cities following shortly. ResiBridge designs, builds, and operates a hybrid network of fiber optic and high-capacity wireless links for multi-dwelling units (MDUs). We are pushing the limits of available technology and over-delivering lightning-fast bandwidth using equipment only previously seen on commercial buildings. ResiBridge prides itself in delivering a superior customer experience, from sign-up, to installation, to industry-leading customer care. ResiBridge is seeking a highly skilled and motivated Wireless Network Field Engineer to join our dynamic and fast-paced team. This role is pivotal in maintaining network reliability, troubleshooting issues, and ensuring optimal performance across our infrastructure. The successful candidate will combine technical expertise in networking with a proactive approach to field-based maintenance and support within New York City and its boroughs. The ideal candidate will possess a strong understanding of network protocols, advanced wireless technologies, and field operations, demonstrate a proven ability to resolve complex technical challenges, and thrive under pressure in both collaborative and independent settings. This position requires approximately 20% travel and may involve off-hours deployments. Responsibilities: • Proactively monitor and ensure network stability utilizing advanced tools such as Grafana, Prometheus, and Wireshark., • Diagnose and resolve network issues related to routers, switches, and high-capacity wireless bridge systems., • Execute Linux system administration tasks and manage Docker container environments., • Develop and maintain comprehensive documentation for network configurations, processes, and incident responses., • Streamline operations through the development of automation scripts using Python and Bash., • Conduct on-site technical interventions, including:, • Installing, upgrading, and patching network infrastructure, including OLTs, ONTs, and high-capacity wireless bridges., • Setting up and configuring wireless systems, including 5GHz, 24GHz, 60GHz, and 70/80GHz mmWave technologies., • Performing structured cabling installations and testing at data centers and customer locations., • Managing hardware installations, replacements, and configurations for critical network infrastructure., • Collaborating with vendors for on-site technical support., • Optimize wireless links by analyzing and configuring radio parameters, including channel capacity, frequency coordination, and beam alignment., • Bachelor's degree in a related field or equivalent professional experience., • Minimum of 3 years of experience in network operations, wireless bridge systems, or related roles., • Proficiency in network telemetry tools (Grafana, Prometheus, rsyslog, NetBox)., • Advanced knowledge of networking protocols (TCP/IP, HTTP, DNS, DHCP, SNMP, BGP) and routing/switching concepts., • Expertise in wireless technologies, including 5GHz, 24GHz, 60GHz, and 70/80GHz mmWave, with a solid understanding of link optimization techniques., • Hands-on experience with Linux system administration and containerization technologies (Docker)., • Strong scripting skills with Python and Bash for automation., • Familiarity with cloud platforms such as AWS., • Knowledge of network security best practices., • Demonstrated ability to manage multiple tasks effectively and solve complex problems collaboratively and independently., • Excellent written and verbal communication skills with a detail-oriented approach to documentation., • Physically capable of lifting and transporting equipment weighing up to 50 lbs., • This position operates in a 24/7 NOC environment. Candidates must be willing to work flexible hours, including nights, weekends, and holidays as required., • This role may require occasional travel to data centers or client sites. Exact compensation may vary based on skills, experience, and location. Salary Range$85,000—$100,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Ready to Architect What’s Next in Tech? BlackHawk Data is seeking a sharp, forward-thinking Solutions Architect/Sales Engineer to help shape mission-critical technology environments for some of the world’s most complex enterprises. This is your chance to lead high-impact projects across vital industries like healthcare, utilities, and public infrastructure where security, performance, and innovation matter most. You’ll work alongside a highly collaborative, driven team to design and deliver end-to-end solutions that truly solve business problems, not just check boxes. If you're energized by complex challenges, passionate about cutting-edge tech, and eager to leave your mark on industries that keep the world moving we want to meet you. Make an impact. Build what matters. Grow with us. About BlackHawk Data BlackHawk Data is one of the fastest-growing, woman-owned IT solution providers in the country—trusted by private and public sector clients to deliver secure, scalable infrastructure and innovative network solutions. Here, you won’t just do a job, you’ll build a career that matters. We’re a team of bold thinkers, problem solvers, and changemakers committed to doing things the right way, not the easy way. Our culture thrives on curiosity, collaboration, and grit. We invest in our people, challenge them to grow, and celebrate wins together. If you're driven to lead, learn, and leave your mark, BlackHawk Data is where you belong. Come build what’s next—with a team that’s going places. 💻 Learn more about us: 🤝 Connect with us on: LinkedIn, Facebook, Twitter, YouTube, and Instagram Title: Senior Solutions Architect Location; NYC and Tristate area Senior Solution Architect - BlackHawk Data What You Will Do • Technical Leadership & Design: Lead the design and delivery of seamless, scalable IT architectures, emphasizing network security, cloud integrations, and complex network structures for our clients. Define best practices and establish frameworks for secure, resilient, and efficient designs., • Client Engagement: Lead client-facing discussions to understand their unique needs, translating business goals into actionable technical requirements and implementation strategies., • Solution Development: Craft end-to-end solutions, including creating detailed schematics, architectural diagrams, and comprehensive bills of materials. You’ll engage in all stages, from discovery to delivery., • Experience: 7+ years in solution architecture, with a proven track record of designing, implementing, and overseeing complex IT infrastructures for large-scale clients., • Thought Leadership: Demonstrated ability to lead sales and strategy discussions, showcasing deep industry knowledge and a proactive approach to technology challenges., • Technical Skills:, • Network Architecture: Expertise in BGP, EVPN, VXLAN, network segmentation, VRF, and other advanced networking protocols., • Security Frameworks: Proficiency in NGFW, SWG, SASE, ZTNA, email security, endpoint protection, and identity management., • Cloud Proficiency: In-depth experience with AWS, GCP, and Azure, including hybrid-cloud designs and data center integrations., • Backup & Data Center: Knowledge of backup solutions, data center designs, and storage best practices., • SD-WAN and SD-Access: Understanding of SD-WAN and SD-Access technologies, with experience in configuring and managing these environments., • Wireless Networks: Strong skills in wireless networking including RF design with predictive surveys understanding or post surveys and APoS survey design, • Optical Networks: working knowledge of WDM and PON technologies, • Cable Plant Design: Ability to design cable routes for fiber and copper for in building and campus networks., • Vendor Knowledge: Familiarity with leading technology solutions from Cisco, Fortinet, Arista, HPE/Aruba, Palo Alto, Microsoft Azure, AWS, Zscaler, Cloudflare, and VMware. At BlackHawk Data, we don’t just partner with industry leaders, we architect what’s next alongside them. Our clients trust us to deliver cutting-edge solutions using top technologies from partners like Cisco, Fortinet, Arista, Cloudflare, Palo Alto, and more. We’re looking for a visionary technical expert who’s ready to design and deliver next-gen solutions across security, wireless, infrastructure, and cloud. As we expand into cloud services, your experience with Microsoft Azure and AWS will be critical in helping us scale and innovate. If you thrive in a high-performance environment where your ideas shape the future, let’s build something great together. Why Join BlackHawk Data? Because we don’t just build IT solutions, we build futures. We believe that doing the right thing, the right way, creates lasting impact. Our mission is grounded in integrity, innovation, and purpose and we’re just getting started. Powered by JazzHR un2GsydX65

Job Description About Daiwa Capital Markets America Inc.: Incorporated in 1964, Daiwa Capital Markets America Inc. (“DCMA”) is a New York-based registered securities broker-dealer, a futures commission merchant, a primary dealer of U.S. Treasury securities, and a member of the New York Stock Exchange and other major U.S. exchanges. Our main focus is on the sales and trading of Japanese, Asian, and U.S. equities, fixed income instruments, financial futures, and investment banking for institutional customers. DCMA’s ultimate parent company is Daiwa Securities Group Inc., one of the largest brokerage and financial services groups in Japan. Position Summary: We are seeking an experienced Senior Network Engineer to join our IT Infrastructure team within a fast-paced financial environment. This role involves designing, implementing, and maintaining a high-performing, secure, and scalable network infrastructure to support critical financial business operations. The ideal candidate will have expertise with leading networking and voice technologies, an understanding of security practices, and a proactive approach to problem-solving. Reporting to the Network Manager in the Information Technology department, you will be an integral part of the Network group operating in an environment of high team collaboration with a strong desire to respond and resolve problems and requests in a prompt manner. Core Responsibilities: Responsible for the ongoing administration, management, and strategic design of the firm’s network and telecommunications systems: • Provide 24x7 support to maintain continuous uptime for the firm’s corporate network, • Provide Level 2 and 3 support to other teams within the IT department, • Provide Level 2 and 3 support for our IPC turret systems, • Design, deploy, maintain, and monitor network infrastructure including routers, switches, firewalls, and wireless solutions (e.g., Cisco Catalyst, Nexus, Meraki devices)., • Manage VPNs, load balancers (e.g., Citrix NetScaler), and secure remote access solutions., • Configure, maintain, and optimize firewalls (e.g., Palo Alto Networks, Cisco ASA) for robust security and compliance., • Monitor and troubleshoot network performance using industry standard tools (e.g., SolarWinds), • Implement and manage network segmentation and security protocols to protect sensitive financial data., • Collaborate with internal teams to integrate network solutions with cloud platforms such as Microsoft Azure., • Develop and maintain comprehensive documentation for network configurations, processes, and troubleshooting procedures., • Stay updated on emerging technologies, assess their potential impact, and recommend improvements to the current network environment., • Manage and maintain relationships with various telecom / networking / hardware vendors, • Manage and maintain relationships and peering states with market related vendors, • Project Management – ability to lead and manage networking and telephony projects, • Perform moves / adds / changes related to Infrastructure, • Support and maintenance of our Cisco Unified Communications services and recording systems, • Experience supporting and troubleshooting AV equipment (e.g., Cisco WebEx Bar, Cable TV), • Ongoing Data Center maintenance and inventory management, • Address security related tasks / projects, • 7+ years of experience in LAN / WAN / MAN management in a fast-paced financial services environment. Configuring Cisco switches / routers (IOS XE, IOS XR and Nexus OS)., • 7+ years of experience with various network / routing protocols, BGP, EIGRP, OSPF, VPC etc., • 7+ years Cisco firewall (ASA/FTD) and Palo Alto., • 5+ years of experience in VoIP and mixed TDM environment., • Solid knowledge of VPNs, load balancers, NetScalers, and secure remote access solutions., • Data Center management experience. Knowledge of wiring and cabling infrastructures., • Ability to work late in order to troubleshoot and perform upgrades and system maintenance outside of business hours., • Ability to independently manage multiple projects simultaneously from research and testing through to production deployment., • Experience in dealing with telecom vendors throughout the circuit provisioning lifecycle., • Experience with network security systems / services as well as enterprise monitoring systems., • Exceptional network troubleshooting skills and ability to resolve complex technical issues., • Excellent communication skills with a focus on customer service, • CCIE Voice Certification, CCIE Routing and Switching, IPC Level 1 Certification, Cisco VOIP Training, Cisco Security or Cisco Data Center certifications., • Hands on experience with network automation tools. Daiwa Capital Markets America Inc. has a vibrant company culture made up of a diverse team of professionals. We seek to foster an atmosphere in which our employees understand, respect, and inspire each other. We will continue to build a culture that encourages everyone at DCMA to take pride in their work. How we work — individually, with each other, and with our communities — is just as important as what we do and shapes who we are as an organization. Our people are our most important asset, and as a result, we offer a competitive and robust total rewards package which includes, but is not limited to: • Competitive Benefits Package (Medical, Dental and Vision), • Ancillary Insurance (Basic Life Insurance, AD&D Insurance, and Short & Long-term Disability), • Flexible Spending and Health Savings Accounts (FSA and HSA), • Employee Assistance Program (EAP), • Comprehensive health and wellness benefits, • Parental Leave, • Family building benefits, • 401(k) with company match, • Paid Time Off and holidays, • Professional development, educational assistance and training programs DCMA provides equal employment opportunities for all applicants and employees. We are committed to providing a work environment that is free of discrimination and harassment. DCMA prohibits discrimination based on race, color, religion, gender identity, national origin, sexual orientation, age, disability, military or veteran status, or other attributes protected under applicable federal, state, or local laws.

Job DescriptionWe are currently seeking Full Time Tier I/II Network Voice/Field Engineer with a minimum of 3 years of hands-on experience. As a Level I/II Network Voice / Field Engineer, you will be part of a field team dedicated to resolving customer issues in a prompt, professional and friendly manner while focusing on positive customer experiences. Responsibilities: • Provide phone, remote and onsite support and remediation for network device issues, • Troubleshooting and resolving customer system problems across a broad range of technologies; Network devices, all peripheral devices, application and enterprise system support; computer hardware and software issues, • Telephony/VOIP experience, • Provide remote and onsite installations of new software and upgrades, • Provide remote and onsite installation of service Packs and security updates, • Provide help desk support including analyzing and resolving end-user issues, • Routing protocols EIGRP, OSPF, and BGP; configuring, troubleshooting, typical show commands to research issues, • Racking and stacking Cisco 2900, 3700, 3600, 3800, 4500, 6500 series switches, • Upgrading firmware on Cisco switches, • Tools for upgrading firmware on Cisco switches; TFTP and FTP server, thumb drive, • Configuration of Cisco switches in command line via console and SSH, • Working knowledge of power distribution units (PDU); Tripp-Lite, Raritan Power, APC; and power cord types; twist-lock L6-20, L6-30, C12, C13, C14, • Working knowledge of uninterruptible power supply (UPS) units; Schneider Electric, Emerson Power, APC; replacing batteries, connecting units to the network, power input and output types; L6-20, L6-30, • Working knowledge of networked console servers; Tripp-Lite, Avocent, • Working knowledge DNS and DHCP; What is a host record, reverse look-up zone, CNAME. What is a static IP addressSkills & Experience:, • 3+ years' experience in network engineering, • Bachelor's degree, • CCNA, A + and Network + certification is strongly recommended, • Project Management, Problem Solving, • Understanding of Data Center environment, • LAN Knowledge, Proxy Servers, Networking Knowledge, Network Design and Implementation, Network Troubleshooting, Network Hardware Configuration, Network Performance Tuning, • Understanding of networking protocols (e.g., IPSEC, HSRP, OSPF, 802.11, QoS.), • Cisco Routers, Cisco Switches, Cisco IOS, OSPF, Layer 2, Layer 3, advanced IP Addressing, IPSec VPN, Configuration of secure routing solutions, WLAN, LAN and WAN, • Experience deploying and troubleshooting NAC for wired and wireless access preferred, • Maintenance of Infoblox's DNS, DHCP, and IP address management (DDI) a Plus, • Ability to troubleshoot jack activations, connection issues is a must Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity, and a passion for technology, submit your resume today! Powered by JazzHR OZ8lCWO7cv

Job Description As a Graduate ICT Engineer, you will collaborate with architects and engineers to develop creative, energy-efficient buildings that provide aesthetics to their physical surroundings and utility to their occupants. In your first few weeks in this Graduate ICT Engineer role, you can expect to: • Undertake detailed ICT engineering building services design and calculations (using software and knowledge to verify robust calculations), • Embrace the latest technologies and trends to improve performance and sustainability, • Prepare technical book specifications and schedules, design development reports and innovative design solutions, • Analyze telecommunications systems and assign circuitry for telecommunications devices., • Participate in Information and Communications Technology Unit weekly meetings and perform ICT administrative tasks., • Support other engineers with CCTV, Access Control and Audio- Visual system designs and drawings., • Collaborate with other team members regarding telecommunications system designs and interoperability. To apply for this ICT engineering job, you will need a Bachelor's or Master's degree in telecommunications or electrical engineering and an interest in the telecommunications engineering industry with an emphasis on the low voltage side of the discipline. You will also require an interest in telecom distribution, audio-visual, fixed wireless local area networks, security, and cellular mobile infrastructure. Additional requirements include: • Experience with Microsoft Office, Revit MEP, AutoCAD, or Project (preferred), • Familiarity with technical presentations and writing, • Interest or experience in visual programming (Dynamo, Grasshopper), coding (Python, C#), or open source coding projects, • The ability to multi-task, effectively manage time, and maintain ongoing project focus, • Internship experience at an engineering-related firm (preferred) and proven interest in the built environment

Job Description We are seeking a skilled Network Engineer who will be responsible for the design, implementation, maintenance, and support of our growing network infrastructure. The ideal candidate must have a solid background in network hardware, be hands-on with installations, and be able to support the IT infrastructure in a manufacturing environment. Requirements • Design, install, and maintain LAN, WAN, and wireless networks across multiple facilities., • Configure and maintain routers, switches, firewalls, and access points (Cisco, Ubiquiti, etc.)., • Troubleshoot network and hardware issues and outages; perform root cause analysis and documentation., • Maintain and upgrade network hardware, including servers, cabling, and patch panels., • Ensure network security through firewalls, VPNs, and regular system monitoring., • Collaborate with the IT and Operations teams to ensure smooth system integration across production lines and office environments., • Provide on-site and remote support for users and critical production systems., • Monitor network performance and implement changes for optimization. Qualifications: • 3+ years of experience as a Network Engineer or similar role in a manufacturing or enterprise environment., • Strong hardware experience required: experience with server racks, cabling, routers, switches, access points, and UPS systems., • Solid understanding of network protocols and services (TCP/IP, DNS, DHCP, VLANs, VPN, etc.)., • Experience with firewalls and security appliances (e.g., Fortinet, Cisco ASA, or similar)., • Experience with virtualization (VMware or Hyper-V) and Windows Server environments is a plus., • Knowledge of industrial networking for manufacturing environments is highly desirable., • Strong documentation, communication, and problem-solving skills. Preferred Certifications: • Cisco Certified Network Associate (CCNA) or higher, • CompTIA Network+ or Security+, • Microsoft, Fortinet, or Ubiquiti certifications are a plus

Job DescriptionAbout Us: • We are an IT Professional Services firm with clients in hospitality, restaurants, nightlife, and real estate. Because of recent growth, we require an experienced Systems Analyst / Field Engineer. Title: • Systems Analyst / Field Engineer Department: • Engineering Reports to: • Service Desk Manager Description: • Looking for energetic, self-motivated individuals who are interested in being consistently challenged. This is the perfect position for engineers looking for exposure to new and exciting technologies. Travel is required to visit client sites in New York and surrounding areas. Overall responsibilities: • Engineering support for client and internal projects, • Assist with Project Management tasks, • Desktop support and deployment -- Windows 11, Apple, • Windows Server maintenance and build -- Windows 2019, Windows 2022, Windows 2025, Active Directory, • Wireless network support and deployment -- Meraki, Cisco, Aruba, • Email account maintenance -- Microsoft Online Services, Google Workspace, • Endpoint Detection and Response -- SentinelOne, • Backup -- Solarwinds MSP Backup, Veeam, • Mobile device support -- Apple, Android, • Documenting SOPs Key areas of responsibilities: • Coordinating vendors for support, onsite maintenance, and installations., • Perform preventative maintenance on servers and workstations, including antivirus, Windows updates, memory, and storage checks., • Project engineering including server build, network configuration, network documentation, • Remote and onsite support of desktop, project, and application-related issues., • Manage vendor accounts e,g. Verizon, AT&T, and Hardware vendors., • Assist team in projects that include network installs, wireless implementations, and new builds. Qualifications: • EXCELLENT communication and follow-up skills, • BRILLIANT troubleshooting skills, • 4+ years in the Information Technology field., • Preferably experience in the hospitality industry., • Field support and remote support experience required., • Handles themselves professionally as this will be a customer-facing role. Terms of employment: • Full and part-time positions available jMfFjIohgA

Job DescriptionDescription: We are currently seeking a NYC-based System Engineer to join our MIS/IT team! This is a hybrid position and would require you to reliably commute to our NYC locations. Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under direction of the Vice President of Information Technology, the System Engineer is responsible for ensuring the stability, security, and performance of ADAPT’s infrastructure and business applications. This role supports both network and application environments, including servers, databases, cloud platforms, and enterprise software solutions. The System Engineer will manage day-to-day operations, design and implement improvements, and collaborate across departments to deliver technology solutions that align with ADAPT’s mission. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the System Engineer will include, but are not limited to, the following: Infrastructure & Systems Management • Deploy, configure, and maintain physical and virtual servers, operating systems, and enterprise applications., • Manage Active Directory, Exchange, DNS, group policy, Microsoft 365, and Azure Active Directory., • Monitor and optimize network performance (LAN, WAN, wireless, firewalls, and cloud services)., • Ensure consistent connectivity of servers, workstations, telephony, and video systems., • Oversee system backups, disaster recovery testing, and business continuity planning., • Analyze user requirements and translate them into functional and technical specifications., • Design, develop, test, and deploy applications to meet organizational and departmental needs., • Integrate new applications with existing systems, ensuring compatibility, security, and scalability., • Monitor application performance, implement system patches, and troubleshoot technical issues., • Develop and maintain technical documentation, user guides, and training materials., • Collaborate with IT teams and business units to deliver effective, mission-driven technology solutions., • Provide training and support to end-users to promote adoption and effective use of applications., • Deploy and manage security tools, including firewalls, intrusion detection/prevention, and antivirus., • Evaluate and recommend technologies to enhance security and system performance., • Ensure compliance with HIPAA, accessibility standards, and organizational security requirements., • Conduct periodic audits of systems, applications, and data integrity., • All other related duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. REQUIRED SKILLS • Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field., • 3–5 years of progressive experience in systems engineering, application development, or related technical role., • Strong experience with Microsoft technologies (Windows Server, AD, Exchange, Microsoft 365, Azure)., • Proficiency in at least one programming language (Java, Python, JavaScript)., • Experience with database systems (SQL, MySQL, Oracle)., • Knowledge of networking fundamentals, firewalls, and virtualization (VMware)., • Strong problem-solving, organizational, and communication skills., • Ability to manage multiple projects and meet deadlines., • Experience with nonprofit platforms (e.g., Blackbaud FE NXT, Medisked, Paylocity)., • Familiarity with EMR/EHR platforms and HRIS systems., • Experience with application integration tools, APIs, and middleware., • Knowledge of cybersecurity best practices and compliance standards. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job Description Mission: We’re on a mission to make Raycon the most loved electronics brand in the world where every product feels joyful, effortless, and personal. We believe tech should empower, not frustrate. We’re hiring a Product Engineer to help us build the next generation of high-performance audio wearables. If you’re ready to power up your every day, read on. Growth: Profitable growth with 4+ million customers and international expansion Location: New York, NY. Hybrid: 1 day remote, 4 days in office per week. Compensation: Competitive base + discretionary bonus + equity options Team: Report directly to our VP of Product and work closely with our team of Product Managers. Collaborate closely with marketing, operations, and leadership. Why Now: We’re hitting major inflection points. Raycon is transitioning from a high-growth startup to a globally recognized brand. You’ll play a hands-on role in upgrading internal chipsets, improving audio architectures, testing and resolving hardware defects, and evaluating next-gen features that push our products forward. You'd be a fit if: • BS and or MS in Engineering (Audio preferred) or a related field, • 4 - 6 years of hands-on experience in consumer electronics or embedded systems development (wireless audio strongly preferred), • Experience evaluating and integrating Bluetooth chipsets (e.g., Qualcomm, Airoha, BES), audio codecs, and power management ICs, • Proven ability to identify, isolate, and fix hardware defects, • A strong sense of ownership and the drive to work through ambiguity and fast-paced hardware development cycles, • Passion for audio products and interest in building for real-world consumer use cases, • Bonus: Experience working with Asian ODMs and managing EVT/DVT/PVT processes Key Responsibilities: • Drive hardware innovation by identifying and integrating upgraded chipsets, Bluetooth SoCs, and DSP platforms across our product lines, • Lead defect root cause analysis and validation, using tools like oscilloscopes, analyzers, and QA platforms to test real-world performance, • Scope and prototype future product advancements in wireless audio, power efficiency, noise cancellation, and connectivity, • Define and maintain technical product requirements, working closely with overseas vendors, manufacturing partners, and internal cross-functional teams, • Collaborate with Product, Sales, Digital, and Analytics to align hardware capabilities with go-to-market plans and competitive positioning, • Monitor technical KPIs and ensure milestones are achieved on time while escalating blockers and surfacing critical insights, • Build and maintain documentation for component testing, pilot runs, and quality assurance benchmarks, • Contribute to product pricing, feature set decisions, and launch timing from a technical feasibility standpoint What Success Looks Like: • Help build a high-impact product roadmap, • Collaborate cross-functionally with Product, Marketing and Quality teams while driving critical hardware initiatives from early concept through launch phase Why work at Raycon: • Impact: Your work shapes how millions of customers perceive and engage with our brand, • Autonomy: Own creative direction across channels, • Team: Grounded, ambitious, and kind coworkers who GSD Company Values: • Customer First, • Think Big, • Raise the Bar Every Day, • GSD: Get Sh*t Done Perks and Benefits: • 50% team discount on Raycon products, • $1,500 annual L&D stipend + $200 for Listen & Learn, • Monthly team lunch, snacks, March Madness and more! Perks and Benefits: 1. Initial Call: Intro with our recruiter focused on culture fit and your experience, 2. VP of Product interview: A conversation with our VP of Product to dive deeper into your prior experience and align on vision, values, and impact, 3. Case Study: A practical exercise tailored to the role, designed to highlight how you think and create, 4. Leadership Chat: A conversation with our CEO to ensure alignment on expectations and growth, 5. Optional Final On-site Round: Visit us in the office, meet the team, and collaborate in a short working session Raycon is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. This role is also eligible for discretionary bonus compensation and employee benefits. NYC Base Salary Range: $90,000 - $140,000 USD Equal Employment Opportunity Statement: Raycon is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Powered by JazzHR Kq6bYXxXoP

Job DescriptionWe are looking for an experienced Network Engineer to join our team on a long-term contract basis in Brooklyn, New York. In this role, you will design, implement, and support advanced networking solutions, with a particular emphasis on Arista technologies, including switching and wireless systems. If you are passionate about optimizing network infrastructure and ensuring its reliability, we encourage you to apply. Responsibilities: • Design, deploy, and manage Arista-based network systems, including spine-leaf architectures., • Configure and operate Arista switches, routers, and wireless access points to ensure seamless connectivity., • Utilize Arista CloudVision for network automation, telemetry, and orchestration., • Diagnose and resolve complex network issues across diverse environments., • Collaborate with cross-functional teams to ensure network reliability and alignment with organizational goals., • Monitor network performance metrics and identify opportunities for optimization., • Document network configurations, topology, and maintenance procedures for future reference., • Participate in an on-call rotation to provide escalation support when necessary.• Minimum of 5 years of experience in network engineering, with a focus on Arista technologies., • Proficiency in Arista switches, CloudVision, and wireless infrastructure., • Strong understanding of Layer 2/3 protocols such as BGP, OSPF, and VLAN., • Familiarity with network automation tools and scripting languages like Python or Ansible., • Solid knowledge of network security principles and best practices., • Experience with monitoring and logging tools such as NetFlow and Syslog., • Excellent problem-solving and analytical abilities to address complex issues., • Strong communication skills to effectively collaborate with technical and non-technical teams.

Job DescriptionPosition Description: We are seeking a skilled Solutions Architect to join our team. The primary function of the role involves designing and implementing IT system architectures that meet specific business requirements and integrating them with computer hardware to meet specific business needs. Responsibilities: \tDesign and implement IT system architectures that meet specific business requirements. \tDesign information solutions and integrate them with computer hardware to meet specific business needs. \tGather requirements, evaluate existing systems, and work closely with stakeholders to deliver the right solution. \tExamine current business architectural designs and work with other professionals to ensure successful implementation of such designs and completion of projects. \tExplain the business requirements to the engineering teams and lead them into a successful project. \tWork closely with clients and the Account Teams to understand their business needs and design unique plans to tackle the IT need of each business or client. \tGo onsite as needed for client design meetings with the Account Team and act as a point of escalation as it relates to your designs/projects. \tDesign and build networks around Cisco, Fortinet, Arista, Zscaler and many others. \tHave a vast understanding of core infrastructure, wireless, security and other areas. \tSet and meet target goals. \tSet and meet SLAs for getting details to the client. Requirements: \tAt least 5 years of experience as a Solutions Engineer, preferably in the VAR (Value-Added Reseller) space \tExperience in designing and building networks around Cisco, Fortinet, Arista, Zscaler, and other platforms. \tVast understanding of core infrastructure, wireless, security, and other related areas \tAbility to pass required presales vendor certifications \tExcellent communication skills and ability to effectively communicate both technical and non-technical information to clients and internal engineering staff \tExcellent project management skills and ability to work effectively under pressure \tPrevious hands-on engineering experience is a plus $175,000.00 - $175,000.00 Annually

Job Description Under the direction of the Network Systems Director, the Sr. Cisco Network /VOIP Engineer is responsible for supporting the firm’s global LAN/WAN, VOIP, and Wireless infrastructure. Responsibilities include providing third level technical support for all infrastructure based projects including equipment installation and maintenance, troubleshooting, system monitoring and alerting and timely problem resolution for the firm’s 24x7 environment. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide support for all infrastructure based projects including equipment installation and maintenance, troubleshooting, system monitoring and alerting and timely problem resolution. Adhere to established SLAs in responding to and completing service tickets, including providing a high level of customer support, detailed root cause analysis, and trouble reports for system outages. Adhere to established departmental operational policies and procedures. Provide 3rd level support to the telecom team. Act as a contact person for outside vendors during installation, production changes, and repair and/or removal of equipment or services. Utilize software and hardware diagnostic tools to identify, diagnose and repair complex problems and issues affecting system performance. Experience using Wireshark. Maintain accurate diagrams and configurations for all network devices globally. Accessible to perform after hours support duties on a rotating 24x7 basis to sustain networking systems and end user support. JOB SPECIFICATIONS: Minimum of eight to ten years of experience Supporting a critical core Cisco Wireless, LAN/WAN global infrastructure spanning several geographical locations and data centers. CCNP, CCDP, Voice, CCIP required. Experience in enterprise application platforms (VMware Networking, Palo alto, Brocade, Azure Cloud network/infrastructure technologies, and Microsoft /Zoom Telephony solution) extremely desirable/preferred. Excellent analytical, troubleshooting, problem solving skills required with the ability to make recommendations based on findings and best practices. A proven professional with excellent interpersonal, written, verbal, and time management skills. Strong team player. Proven experience in the following required: • In-depth experience implementing, maintaining, and troubleshooting converged global network infrastructure consisting of the following: Cisco IOS, NXOS, 802.1x, vPC, BGP, OSPF, EIGRP, MPLS, VPNs, Access Lists, and LAN/WAN/Wireless routing protocols., • In-depth hands on experience with Cisco Nexus 9300, Catalyst 3800, 9300, 9400, 9500, 9800, Catalyst Wireless Controllers & APs, ISR 4400, and SilverPeak WAN Optimization Appliances, • Cisco VoIP experience (phone configuration, dial plan, CUCM, CER, Call Manager, Cisco CUBE configuration, etc.) WORK REQUIREMENTS: This position requires responsiveness at all times (24x7) to the operational needs of the firm, system problems or outages, and availability for scheduled off hours maintenance. Some domestic and international travel may be required. This is a hybrid role which requires in-office attendance in accordance with the schedule set forth by the department. A hybrid schedule is an essential function of this role.

Job DescriptionSalary: $80,000 - $100,000 Location:Brooklyn/Remote Department: Project Team Reports to: Project Manager Job Summary: My IT Crews clients will require work that falls outside the scope of their standard agreement, often varying in length and complexity. As Project Engineer, you will not only perform professional services based on established policies, procedures, and checklists, but you will also be responsible for designing project work to ensure solutions meet client needs and expectations. You are tasked with upholding best practices, maintaining project integrity, and adhering to budgets and timelines, all while exceeding client expectations. Additionally, youll be accountable for tracking project hours and timelines, identifying tasks that are out of scope and may require change order procedures. Success in this role means consistently delivering projects on time and within budget, and always aiming to surpass client satisfaction benchmarks. Job Responsibilities: Client Onboarding • Lead technical onboarding for new clients, including discovery, documentation, and environment assessments., • Standardize and align client environments with MSP best practices (Active Directory, Azure AD, M365, security baselines, backups, monitoring, etc.)., • Ensure client systems are integrated into ticketing, RMM, and monitoring platforms., • Document and validate environment details in our documentation portal., • Collaborate with AM and Client Success teams to set short- and long-term technical priorities for the new client., • Train client staff on relevant tools, workflows, and best practices., • Design and implement network projects, including upgrades and migrations., • Demonstrate strong technical knowledge of routing, switching, firewalls, VPNs, wireless, and network segmentation., • Assess current environments and identify opportunities for improvement., • Develop detailed migration and upgrade plans aligned with industry best practices., • Oversee all phases of network projectsfrom planning to deployment and post-implementation support., • Ensure solutions are scalable, secure, and meet client requirements. Architectural Design & Review • Service customers by identifying their needs and engineering solutions, alongside the AM., • Provide scopes in a timely manner based on Client Success team priorities., • Evaluate client requirements and design solutions leveraging best-in-class technology., • Prepare detailed project scopes of work (SOW) and cost estimates., • Participate in post-project reviews to improve future proposals., • Develop comprehensive project work plans for all project types, including:, • Phases: Define logical stages of the project., • Tickets & Tasks: Break down deliverables into actionable service tickets and tasks., • Resources: Identify all personnel requirements (on-site engineers, remote resources, vendor coordination)., • Dependencies: Map prerequisites and ensure proper sequencing of tasks., • Checklists: Ensure every step is documented against company standards and client requirements., • Execute projects following approved work plans, checklists, and procedures., • Ensure the delivered solution meets clients business requirements., • Track actual hours vs. budgeted hours and report variances., • Identify and escalate out-of-scope requests requiring change orders., • Maintain clear and accurate project documentation, including ticket notes, diagrams, overall documentation., • Build and enforce standards for client environments based on completed projects., • Track and report on individual and project KPIs, including utilization, error rates, budget adherence, and documentation quality., • Mentor and guide junior engineers during projects., • Lead project teams, including assigning tasks and coordinating onsite resources., • Collaborate with Account Managers, to ensure alignment with client goals., • Provide feedback on recurring problems and process improvement opportunities. What does success look like: Project Engineer KPIs • Billable Utilization: >80%, • Project Error Rate: <3.5%, • Budget Adherence: 90110% of estimated project hours, • On-Time Delivery: 90110% of project timelines, • Documentation Quality: IT Glue score >600, • Work Plan Completion Rate: 100% of projects have a documented work plan (phases, tickets, tasks, resources) prior to kickoff., • Task Assignment Accuracy: 95% of tasks are assigned to the correct resource (onsite vs remote, junior vs senior)., • Dependency Alignment: 95% of work plans correctly capture and sequence dependencies to avoid delays., • Template Utilization: Work plan templates are used and customized for at least 90% of projects, ensuring consistency., • Change Order Capture: Out-of-scope work is identified and documented in the work plan >90% of the time before implementation begins. remote work

Job Description Audio-Visual Systems Engineer Precise AV is a leading, NYC-based system integration company offering Audio Visual, videoconferencing and managed services solutions. Headquartered in Long Island City, just 15 minutes from Manhattan, we are innovative problem solvers, focused on helping people create well-planned, attractive presentation spaces that improve collaboration and productivity. We have an immediate opening for an Audio-Visual Systems Engineer. Our ideal candidate will have three to five years’ experience troubleshooting, servicing and installing Audio Visual systems. Responsibilities: • Troubleshoot & diagnose Audio visual equipment failures, resolving problems and/or identifying equipment in need of replacement or manufacturer repair, • Provide onsite support and troubleshooting of control systems, DSP systems, projection systems, display devices and signal switching, • Work remotely with Control and DSP programmers to commission, debug and troubleshoot systems in-house and onsite, • Initiate Manufacturer’s RMAs and coordinate resolution with clients, office and vendors, • Install and configure wired and wireless Audio and Control network systems and microphones, • Assist in configuring web conferencing applications (Go-to meeting, Webex, Skype, BlueJeans), • Work with clients to coordinate functionality of wired and wireless data networks, to support video conferencing, VOIP, streaming media and control systems, • Read and understand AV system drawings and project documentation, • Report directly to Project Managers and Team Leaders. Provide daily updates on project status, • Collaboratively communicate with managers and co-workers Required Qualifications: • 3-5 years’ experience with commercial AV integration, • InfoComm CTS-I strongly desired, manufacturer certifications a plus, but not required, • Understanding of control and video distribution, structured cabling, equipment rack fabrication and terminations, including soldering, CAT5/6 and other common AV connectors, • Experience working with Crestron, Polycom, Cisco, Extron and AMX systems, • Experience in creating and deploying site files for SoundStructure, BiAmp and ClearOne audio DSP systems, • Basic networking skills, • Manufacturer certifications a plus, • Familiarity with low-voltage disciplines (CCTV, Access Control, Network Cabling, etc.) a plus, • Have patience, determination, discipline and maturity to manage time and effectively handle stressful situations, should they arise, • Ability to understand and follow base building and electrical blueprints, • Must be a team player, have a professional demeanor with strong verbal communication skills, • Must have a desire to take ownership and responsibility for quality workmanship, • Must have a High School Diploma or GED (Technical Diploma, B.A. or A.A. a plus), • Be willing to work overtime evenings and weekends from time to time as necessary, • Physical requirements: ability to lift moderately heavy equipment, stand for extended periods of time, climb ladders, crawl under tables and have full hand dexterity to meet the physical demands of the position Compensation: • Competitive compensation, • Ongoing training, opportunity for industry certifications and further career development, • Additional compensation commensurate with experience Benefits: • 401k and Profit Sharing Plans, • Medical Insurance (Choice of In/Out Network or In Network Only Plans), • Paid Time Off (Holidays, Vacations, Sick and Personal Days)

Job Description Who We Are: St. John’s Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. Celebrating over 110 years of community care, the 257-bed facility provides people of all faiths with comprehensive preventive, diagnostic treatment and rehabilitative services, regardless of ability to pay. Come Grow With Us! Type: Full-Time (75 hours biweekly) Shift: Days Hours: 9:00 AM - 5:30 PM Pay: $107,000 - $120,000 Job Summary: We are seeking a highly skilled and experienced Senior Network Engineer to play a key role in the design, implementation, and support of our enterprise network infrastructure. This role is critical to ensuring the security, reliability, and performance of mission-critical healthcare systems. The ideal candidate will bring deep expertise in advanced routing protocols (OSPF, BGP), network security, and troubleshooting, coupled with the ability to lead initiatives in a highly regulated environment. Responsibilities: • Lead the design, installation, and configuration of enterprise network solutions, including routers, switches, firewalls, and wireless infrastructure., • Implement and enforce network security controls to safeguard Protected Health Information (PHI) and ensure compliance with HIPAA and other regulatory requirements., • Monitor network performance, analyze traffic patterns, and proactively optimize capacity to guarantee high availability, low latency, and fault tolerance for clinical and administrative applications., • Serve as a senior escalation point for complex network incidents, leveraging advanced diagnostic tools to quickly resolve issues and minimize downtime., • Develop and maintain comprehensive network diagrams, configuration standards, and operating procedures., • Partner with system administrators, cybersecurity analysts, and application teams to ensure seamless integration and secure delivery of IT services., • Minimum 10 years of progressive network engineering experience, with at least 3 years in a senior or lead role. Prior experience in healthcare or another highly regulated industry is strongly preferred., • Professional-level certifications such as CCNP, CCIE, PCNSE, JNCIP, or equivalent are highly desirable., • Advanced knowledge of OSPF and BGP routing protocols., • Proficiency with Cisco platforms (routers, switches, ASA firewalls)., • Experience with Palo Alto Firewalls/Prisma; familiarity with Alcatel-Lucent and Aruba solutions is a plus., • Strong understanding of network security technologies including VPNs, ACLs, and segmentation strategies., • Knowledge of wireless networking standards (802.11ac/ax) and enterprise deployments., • Hands-on experience with monitoring tools such as SolarWinds, PRTG, or equivalent., • Strong understanding of HIPAA requirements and the importance of safeguarding PHI., • Strategic thinker with the ability to balance innovation and operational excellence., • Exceptional problem-solving, analytical, and troubleshooting skills under pressure., • Strong communication and interpersonal skills, able to convey complex technical concepts to non-technical stakeholders., • Proven ability to lead initiatives independently while fostering collaboration across IT and business teams.

Job DescriptionReports To: Field Operations Manager Classification: Exempt Department: Field Operations Position Type: Full-Time At SmartChoice, we’re reshaping the way businesses communicate, connecting them with innovative solutions through our SMART Network. As a trusted Voice Carrier, Internet Service Provider, Microsoft Teams Partner, and Service Expert, we help companies nationwide achieve new levels of performance with our tailored and cutting-edge technology. We're passionate about delivering exceptional white-glove service, and our team is key to keeping businesses moving forward.Why Join Us? At SmartChoice, we believe that greatness is achieved through collaboration, creativity, and a relentless commitment to white glove service and customer success. We don’t just sell products—we build partnerships and create lasting impacts for businesses across the country. As a leading provider of advanced voice, internet, and communications solutions, we empower our clients with the tools they need to thrive in today’s fast-paced, tech-driven world. At SmartChoice, we believe our people are the heart of what we do, and we pride ourselves on fostering a dynamic and inclusive work environment where everyone’s voice is heard. Our culture thrives on creativity, collaboration, and celebrating successes—big and small. As part of our team, you'll be joining a company that values innovation, teamwork, community engagement, and professional growth. Whether it's through professional development, team-building events, or mentorship opportunities, we ensure that our employees feel supported and empowered to achieve their goals. If you're driven, passionate, and ready to make an impact, we want you to be part of our journey. Position Overview: The Field Engineer will be responsible for the installation of phone, internet, television, and security services at various client sites. A Field Engineer plays a pivotal role in supporting SC’s continued track record of driving efficient operations, while offering a ‘white glove’ level of service. Supervisory Responsibilities: • N/ADuties/Responsibilities:, • Performing on all on-site activites related to installations, including site surveys, repairs, management, and maintenance., • Tracking and documenting the progression of work plan., • Deploying and troubleshooting wired and wireless networks., • Deploying and troubleshooting security systems., • Building relationships and fostering trust with customers and clients., • Perform and document site survey with documentation, diagrams, and photos., • Making recommendations for improvements regarding infrastructure., • Performing customer support tasks., • Adhering to company rules and regulations., • Operating company vehicles in a safe manner., • Various other duties as assigned by management.Education and Experience:, • Previous experience as a field engineer/field technician highly preferred, • LAN Knowledge, Networking Knowledge, Network Design and Implementation, Network Troubleshooting, Network Hardware Configuration, • Understanding of basic networking protocols and fundamentals, • Cisco Routers, Cisco Switches, Cisco IOS, Layer 2, Layer 3, WLAN, LAN and WAN, • A valid driver’s license and clean motor vehicle record., • Experience with Category 5 and 6 cables, • Vast knowledge on punch-downs, • Knowledge on copper and fiber terminations, • Experience using LC and SC connectors, • An expert on fluke network fiber optic tools, • Knowledge on security systems, • Experience with HDMI, • Experience in using the 'Rack and Stack' system and configuring installations effectively, • Experience using VisioRequired Skills/Abilities:, • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skills., • Ability to function well in a high-paced and at times stressful environment., • Proficient with Microsoft Office Suite or related software.Physical Requirements:, • Must be able to travel locally on a daily basis to various customer sites., • Must be able to travel overnight to out of state locations as required., • Requires frequent kneeling and bending and considerable use of hands and tools. Walking great lengths at a time., • Frequently requires moving or lifting of up to 50 pounds and able to lift 75 pounds on occasion., • Exposure to live electrical circuits., • Exposure to extreme environmental conditions., • Able to work in confined spaces.Perks:, • Competitive salary with performance-based incentives, • Comprehensive health benefits (medical, dental, vision, life insurance), • Generous paid time off, • Employer-matched 401(k), • Monthly cell phone stipend, • Employee Assistance Program, • Generous PTOWhat We Offer:, • Culture of Innovation: You’ll be part of a forward-thinking team that’s driving the future of business communications., • Growth Opportunities: As SmartChoice continues to expand, so do the opportunities for our team members to take on new challenges., • Fun & Collaborative Environment: We’re serious about our work, but we also know how to have a good time. From team-building events to spontaneous brainstorming sessions, SmartChoice is a place where your voice will be heard, and your efforts will be recognized.Pay range for New York area is $32.00/hr to $37.00/hr, depending upon experience. At SmartChoice, we embrace a work culture that champions teamwork, creativity, and fun while striving for excellence in everything we do. We believe that when passionate individuals come together, great things happen. If you’re looking to contribute to a growing company that is shaping the future of business communication, we want you on our team. Apply now and start making your mark at SmartChoice! SmartChoice provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type is not tolerated. Powered by JazzHR 3kDzxFDDSR

Job Description Hi! Tech is looking for a personable, sharp, energetic, creative, highly motivated, and results-oriented Wireless Network Engineer to join our team. Key Responsibilities: Technical Support & Troubleshooting • Serving as an initial point of contact for wireless connectivity and performance issues, performing initial troubleshooting, and escalating to more experienced team members when necessary., • Providing exceptional technical support to end-users, addressing wireless client hardware, software, and connectivity issues promptly and effectively., • Diligently documenting, tracking, and following up on support issues to ensure timely resolution., • Assisting in analyzing existing wireless technology-related pain points and learning to provide effective and budget-conscious recommendations to clients' leadership teams under guidance., • Striving for ego-less, excellent communication with clients and team members., • Assisting with the support of various small and large wireless network projects for internal and customer environments., • Learning to maintain wireless network environments by helping with analysis, planning, and testing across various 802.11 standards (b/g/n/ac/ax), with exposure to WLANs, WAPs, wireless controllers, and RF management under supervision., • Assisting with the implementation of wireless security best practices, including 802.1X/RADIUS authentication, WPA3-Enterprise encryption, and guest network segmentation., • Assisting with racking network hardware and mounting wireless access points in a clean, organized manner, labeling all cables for later identification., • Supporting the design and implementation of wireless network projects, assisting with predictive surveys and post-deployment validation, and learning industry best practices for implementing high-density WiFi solutions., • Working closely with the IT Team to assist in developing, testing, documenting, and configuring Clients' wireless networks., • Assisting in monitoring client wireless networks to identify areas for performance improvement, gaining exposure to enterprise tools such as the Cisco Meraki Dashboard, and Ekahau Suite., • Actively learning about new wireless technologies to understand how they can improve the effectiveness and efficiency of networks., • Assisting with managing relationships with various third-party providers (e.g., Cisco / Cisco Meraki, Ubiquiti, Ekahau, Tailscale) and learning about vendor engagement., • Providing detailed, accurate, and timely reporting of work completed for client deliverables., • Maintaining clear and accurate documentation of wireless networks, processes, procedures, knowledge base articles, and troubleshooting guides., • Learning to create technical drawings, including AP placement maps and rack plans for new and updated wireless deployments., • Learning to create low-voltage plans, including developing detailed spreadsheets that list each cable drop for access points and contributing to overhead drawings illustrating appropriate cable pathways., • Competitive pay, • Generous paid time off, • Full benefits packages (medical, dental, vision, 401K, and life insurance), • Opportunities for growth, • Believes in consistent professional development and growth, and is well-versed in all things networking and IT-related, with a wide breadth of knowledge across software, hardware, networking, and security disciplines, • Has an outstanding work ethic with a passion for helping others and creating an outstanding end-user experience; committed to putting in the extra effort and time required to achieve critical deadlines, • Can adjust and thrive equally in both on-site quick-moving production-like environments, and administrative and documentation roles, • Excellent problem solver who proactively identifies opportunities for improvement and develops innovative solutions, • Proven track record of successfully managing multiple complex, competing tasks, • Will deep-dive into research and find fixes when faced with unfamiliar technical hurdles or blockers, • Enjoys a non-traditional office setting, acting as a consultant supporting end-users in multiple office locations, • Demonstrates excellent time management skills, and the ability to multi-task and prioritize requests for support with project deliverables, • Has strong oral and written communication skills; actively listens and effectively articulates complex ideas with customers, vendors, and team members both on-site and remotely, • Operates with a team-oriented mindset and egoless approach to support, • 2+ years of hands-on experience supporting and configuring wireless network environments, with exposure to some of the following platforms:, • Cisco Meraki Dashboard, • Ubiquiti UniFi, • Aruba Central, • Ekahau Suite, • 1-3 years of experience in IT support with a demonstrated focus on wireless networking, or an equivalent combination of education and foundational certifications., • Proven knowledge of 802.11a/b/g/n/ac/ax/be and wireless architecture, • Experience with wireless packet capture/analysis (Wireshark, AirPCAP), • Must be able to assist in full lifecycle wireless network deployments, from assessment and design through implementation and support., • Deliver detailed assessment reports, identify gaps, and recommend improvements in client environments., • Produce high-quality technical documentation for clients., • Solid understanding of networking fundamentals (IP, DHCP, DNS, VLANs) and foundational wireless concepts (RF principles, 802.11 standards, SSIDs, WPA2/WPA3)., • Familiarity with network security principles, particularly in a wireless context (e.g., guest network isolation, RADIUS/802.1X)., • Preferred certifications include:, • CWNA (Certified Wireless Network Administrator), • Network+, • Security+, • Familiarity with wireless troubleshooting and monitoring tools (e.g., WiFi analyzers, packet capture software)., • Experience supporting a variety of client devices, particularly Apple products (macOS, iOS) and common business productivity suites like Google Workspace., • Strong troubleshooting skills and a logical approach to problem-solving., • Excellent administrative and communication skills with a keen attention to detail., • Ability to explain complex technical ideas to a non-technical audience., • Proven ability to manage multiple competing tasks effectively., • Dedication to deep-diving into research to find solutions when faced with unfamiliar technical hurdles., • Proactive, can-do attitude with a strong sense of care and urgency., • A passion for helping others and creating an outstanding end-user experience., • A team-oriented mindset and an egoless approach to support., • Trustworthy and able to maintain the confidentiality of all sensitive client data., • Ability to effectively and accurately use a tape measure, hand tools, and a power drill, and be comfortable on a ladder or in tight spaces., • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.Company DescriptionFriendly technologists providing tailored solutions for your business. We focus on the tech, so you can focus on success. We pride ourselves on being a unique organization in today’s technology landscape. Born in 2013 out of a couture home IT support company in Brooklyn, Hi! Tech strategically pivoted into the business-to-business (B2B) client world and grew into a firm capable of taking on large-scale projects. All client experiences over the past 10 years have contributed to our evolution and helped us to become who we are today - a team of consultants who provide boutique, premium IT and technology support to our clients. Our organic growth has come from a strong client base and their referrals, the best testament to the work we do every day. So who are our clients? They exist in all ends of tech-forward industries, from television and digital media production to health and beauty to e-commerce and retail. We meet our clients where they are, and design and execute fully customizable IT solutions based on the growing needs of their business! Ways of working within our internal teams are collaborative and conversational, and we prioritize open communication and knowledge sharing. When your people come from as wide-ranging professional backgrounds as ours do, you always have something to learn from one another! Some questions we ask ourselves constantly: How can we do better? How can we make our work excellent? Our team members help push us to get there, and we grow alongside them. We believe in and are proud of taking care of our people. We offer competitive salaries and a complete benefits package, including generous paid time off, a 401(k) with a company match of up to 4%, medical, dental, and vision insurance with company contributions, life, and long-term disability insurance, commuter and cell phone reimbursements, IncentFit and CitiBike memberships, all paid for by the company. At Hi! Tech, we are committed to fostering an inclusive and accessible workplace. If you require reasonable accommodations during the application or interview process due to a disability, please contact us. We are excited to work with you to ensure a positive and equitable experience.Friendly technologists providing tailored solutions for your business. We focus on the tech, so you can focus on success.\r\n\r\nWe pride ourselves on being a unique organization in today’s technology landscape. Born in 2013 out of a couture home IT support company in Brooklyn, Hi! Tech strategically pivoted into the business-to-business (B2B) client world and grew into a firm capable of taking on large-scale projects. All client experiences over the past 10 years have contributed to our evolution and helped us to become who we are today - a team of consultants who provide boutique, premium IT and technology support to our clients. Our organic growth has come from a strong client base and their referrals, the best testament to the work we do every day.\r\n\r\nSo who are our clients? They exist in all ends of tech-forward industries, from television and digital media production to health and beauty to e-commerce and retail. We meet our clients where they are, and design and execute fully customizable IT solutions based on the growing needs of their business!\r\n\r\nWays of working within our internal teams are collaborative and conversational, and we prioritize open communication and knowledge sharing. When your people come from as wide-ranging professional backgrounds as ours do, you always have something to learn from one another! Some questions we ask ourselves constantly: How can we do better? How can we make our work excellent? Our team members help push us to get there, and we grow alongside them.\r\n\r\nWe believe in and are proud of taking care of our people. We offer competitive salaries and a complete benefits package, including generous paid time off, a 401(k) with a company match of up to 4%, medical, dental, and vision insurance with company contributions, life, and long-term disability insurance, commuter and cell phone reimbursements, IncentFit and CitiBike memberships, all paid for by the company.\r\n\r\nAt Hi! Tech, we are committed to fostering an inclusive and accessible workplace. If you require reasonable accommodations during the application or interview process due to a disability, please contact us. We are excited to work with you to ensure a positive and equitable experience.

Job Description Public Safety RF Engineer Location: Clifton NJ Description C Squared Systems, LLC is an RF engineering, consulting, and software development company specializing in providing services for seamless wireless coverage from RF analysis to design and implementation of DAS systems and Wi-Fi networks to remote monitoring and management of complex multi-vendor environments. Site Portal®, a customizable Web-based software, was engineered by C Squared Systems to remotely monitor and manage these complex multi-vendor environments. Since 1999, C Squared Systems has executed turnkey in-building wireless solutions using state-of-the-art analysis tools to deliver RF solutions that exceed project scope and customer expectations. Our experience, technical expertise, and diverse projects in the wireless realm have allowed C Squared Systems to continually evolve as new technologies are developed and the demands of our customers change. C Squared Systems is currently seeking a Public Safety RF Engineer responsible for public safety system engineering functions relating to RF/Wireless communications pertaining to In-Building and outdoor, passive and active (Distributed Antenna System) systems. The incumbent will work hand in hand with senior public safety RF engineers in various aspects of DAS design, installation, commissioning, testing, troubleshooting and remote monitoring. The incumbent will also perform various operational support functions such as parts procurement, equipment repair/return, inventory, and documentation. Domestic travel will be expected approximately 25-50% of the time, with the majority of that being within the Greater New York area, but does include other markets as needed. Primary Responsibilities: • Design of Radio Frequency (RF) wireless communication systems and technology, • Experience working with large county or statewide P-25T, P-25C, and analog systems, • Develop Request for Information (RFIs) and Requests for Proposals (RFPs) evaluate solutions, manage implementations, and perform Independent Verification & Validation, • Coordinating with AHJ’s, FCC License holders, Carriers, End Users, Facility Managers, and Equipment Vendors, • Supporting the efforts of our technicians and engineers and directly supporting customers, • Ensuring customer satisfaction, • Work hands on with system components such as antennas, fiber optics, coax, and RF amplifiers and receivers, • Radio Frequency Exposure Studies, Intermodulation and Interference Analysis, • Multi-task projects on a day-to-day basis, • Travel to various job sites within Greater New York and other markets., • Strong background in public safety wireless communications, • Experience working with large county or statewide P-25T, P-25C, and analog systems, • Experience with RF Coverage modeling, RF design, and optimization, • Experience with LMR site equipment configuration and test, • Experience in land mobile radio, project management skills, knowledge of database reporting tools., • Familiarity with Public Safety organization operations, • Knowledge of other wireless technologies such as TETRA, GSM, UMTS, CDMA, WiFi, LTE and embedded systems, • Knowledge of microwave, circuit based, and fiber backhaul., • Knowledge of IP-based dispatch consoles and voice recorders, • Professional level certification in Wireless Communications (e.g., ETA, CWNA, Microsoft Wireless Communications Engineering Technologies, GROL Certification), • Experience or familiarity with radio frequency devices and/or systems is highly desirable., • Experience troubleshooting public safety DAS systems including ADRF, Comba, Zinwave, etc., • Familiar with the basics of IP Networking, • Multifaceted Professional capable interfacing with customers, • Proficient in basic computer applications (MS Outlook, MS Word, MS Excel, etc.), • Ability to learn quickly and understand technical materials, • Ability to shift gears quickly as priorities change, • A solid understanding of fundamental engineering principles and the ability to effectively work on multiple engineering projects simultaneously, • Requires knowledge of radio frequency and fiber optic communication technology, • Must be able to work effectively within a diverse work force including engineers, project managers, skilled craft workers, consultants, customers, and regulatory agency personnel, • Must have strong interpersonal and communications skills to be able to effectively communicate complex issues with peers, supervisors, and managers. Must be authorized to work in the US, be willing to travel up to 50%, have a clean driving record and be able to pass a company background check., • A minimum of a bachelor’s degree, preferably in electrical engineering or similar discipline with at least 5 years Land Mobile Radio (LMR) engineering experience. Master’s degree preferred. An equivalent combination of advanced education, training, and experience will be considered.

Job Description COMPUTATIONAL DESIGNER - SYSTEMS TECHNOLOGIST NY About Sherwood Design Engineers Sherwood is a civil and environmental engineering firm that is committed to investing in and embracing people, communities and the environment. Our team has delivered net zero energy and net zero carbon systems, net positive water systems, resilient coastlines, natural resource protection, green streets, living roofs and more for thousands of clients in the region and across the globe. We specialize in sustainable infrastructure, water management strategies, green building design, and systems based solutions for infrastructure and landscapes. Our focus is on the conservation and management of the consumption of all site resources — carbon, energy, water, and waste. We’ve worked on over thirty award-winning projects, and our work has been published locally and internationally. Founded in 2003, our award-winning projects include Hudson Yards in New York (the largest private real estate development in U.S. history), San Francisco Better Streets Plan, Greater New Orleans Urban Water Plan, revitalization of the iconic waterfront Brooklyn Bridge Park, and the 35 square-km Baietan Urban Area Plan in the heart of Guangzhou, China. Our mission is to engineer an environmentally and socially regenerative planet. Will you join us? Role Summary We are seeking an innovative and technically skilled Systems Technologist to join our multidisciplinary team specializing in Design, Civil Engineering, Ecology, and Hydrology. You’ll play a central role in building a new kind of environmental intelligence system—one that senses, learns, and responds. This role leads the technical development of systems that gather, process, and visualize environmental data, directly supporting impactful design and engineering solutions. We know this is not a conventional software or control systems job, and we hope you are as excited as we are about that. If you enjoy pushing technology boundaries to create smarter, more responsive ecological and infrastructure systems, we’d love to have you on our team. Minimum Skills • Bachelor’s degree or higher in Electronics, Wireless Communications, Mechanical Engineering, Computer Science, or a related field., • 5+ years of experience in IoT systems, sensor networks, or data pipeline development—ideally within AEC, urban systems, or environmental contexts. Demonstrated expertise in rapid prototyping and solution architecture for environmental sensor networks., • Familiarity with cloud services (Firebase, AWS, Azure, GCP, Supabase) and IoT protocols (LoRaWAN, MQTT, WebSockets), and environmental sensing devices., • Familiarity with API development, RESTful services, and real-time data handling., • Hands-on prototyping and testing experience with sensor devices, including single-node or small swarm sensor-node prototypes, • Passion for ecological intelligence, environmental data, and hyper-performance urban systems., • Proactive, experimental mindset with the ability to navigate ambiguity and shape early-stage systems., • Design and solution-architect IoT-based sensor networks for environmental monitoring and infrastructure performance tracking; oversee development and maintenance of sensor-to-digital-twin data pipelines (IoT inputs → cloud/backend → real-time visualization) from internal teams and consultants., • Develop IoT Integration Plans for environmental/ecological intelligence masterplans and sensor-network strategies for campuses or large-scale infrastructure developments; produce clear technical reports and documentation on sensor networks, digital twins, and environmental intelligence applications., • Collaborate closely with engineers, ecologists, and hydrologists to define sensor requirements, data collection methods, and system integration approaches., • Interface and coordinate with control systems engineers for integration into broader building and site management systems., • Own a part of the firm with ESOP eligibility after one year, • Flexible working - with every other Friday off, • Competitive Health plans, including PPO and HMO options, Dental and Vision plans, • Learning and Development stipend to use as you see fit, • Generous PTO and 8 paid holidays, • Automatic 401k enrollment, • Fun team events, lunches and happy hours to get to know colleagues outside of work The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Sherwood Design Engineers, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $78,000-$181,000. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. We will consider for employment qualified applicants with arrest and conviction records. Powered by JazzHR ff2bCwokRI

Job Description Job Title: Client Technology Manager Location: Tekscape Office, NYC Travel Required: As needed to client sites. Term: Full Time Reports to: Director of Cloud and Infrastructure Technologies Salary Range: $95-150k (Annual) About Tekscape: Tekscape is a recognized managed IT services company since 2007, headquartered in New York City. Currently, we operate via two physical locations in the United States. Based on our engineers’ deep technical knowledge and leveraging our strategic relationships with the world’s leading cloud providers, Tekscape excels at supporting companies globally with information technology solutions. We work in a collaborative environment that fosters and rewards innovation. Tekscape services include managed IT, managed security services, cloud computing, compliance, and collaboration. Job Description: The role provides technology infrastructure management expertise in the deployment, migrations, and delivery of our client’s on-prem and cloud infrastructures. This includes support of advanced day to day operations for the following but not limited to; Datacenter, Cloud, Systems, Networking and Desktop (VDI or physical). Role: The Client Technology Manager position is a high impact HANDS-ON leadership role, responsible for delivering IT managed services to client accounts with the support of a dedicated technical team. This leader oversees customer relationships, manages client expectations, liaises with various internal engineering teams and other stakeholders to ensure customer success. The Client Technology Manager spearheads projects to modernize client infrastructure. S/He will work in a team environment to deliver exceptional levels of technical expertise and customer service. S/He will be an escalation point for engineers on the infrastructure and service teams for any client escalations. As a Client Technology Manager, you are not just a technical expert; you are a trusted advisor, a problem solver, and a strategic partner to your clients. Your ability to effectively communicate, understand, and address their technical needs is instrumental in driving their success and fostering enduring relationships. Responsibilities: • Oversee technology services for a portfolio of Tekscape clients in various industries including financial services, legal, medical, education, and other business verticals., • Liaise between clients and technical teams and are the embodiment of technical expertise and client-centric service. Your role is pivotal in establishing and maintaining strong relationships with clients, ensuring their technological needs are understood, communicated effectively, and addressed promptly., • Understand the needs, goals, and challenges of each client. Actively listen, asks pertinent questions, and grasps the intricacies of their business processes., • Understand clients’ objectives to provide tailored technical solutions that align with their strategic vision., • Proactively identify potential technical challenges or opportunities for improvement, preemptively addressing issues before they escalate., • Enable clients using latest technology trends surrounding Information Security and Cloud Services (IaaS/SaaS), • Functionally and disciplinarily leads a team of System Engineers and act as an escalation point to all engineers, • Maintain accurate and up-to-date records of customer interactions, project details, and technical configurations that include detailed infrastructure and network diagrams., • Diagnose and resolve complex network issues, including connectivity, latency, and performance problems., • Serve as a Technical Architect and be accountable for client technical escalations and subsequent resolutions., • Advanced configuration and support for server and infrastructure, virtual infrastructure and networks. Collaborate with project team to ensure successful delivery of project implementations, migrations, and upgrades, which include but not limited to mail system migrations, cloud site migrations, new office constructions and new technology deployments., • Hands-on support of client configurations as they pertain to in-house proprietary standards and practices., • Participate in vendor due-diligence exercises, security reviews, data integrity & availability services., • Responsible for routinely recording ticket time accurately and updating ticket progress regularly in accordance with engineer policies., • Produce documentation of solutions for engineers to follow., • Participate in after-hours on-call rotation for technical services support/Help Desk. Job Knowledge/Skills: • 10+ Years of experience supporting client infrastructure (In manage services provider business environment as a preference), • Excellent written and verbal communication skills applicable to a customer-facing role, • Strong technical and client-facing documentation/presentation skills, • Ability to bridge the gap between technical complexities and client comprehension. Ability to translate intricate technical details into layman's terms that are easily understandable and relatable to the Clients., • Excellent planning and organizational skills, as well as sound, independent judgment, • Strong troubleshooting skills to assist with resolution and escalation of client incidents and service requests., • Hands-on experience with enterprise systems architecture and components such as AD, DHCP, DNS, SMB/CIFS, TCP/IP, Firewalls, Switching, WAN, VPN, Storage, Server and Desktop Virtualization, DevOps, Cloud Services, software deployment, etc., • Experience with Microsoft Windows server operating systems and technologies (Win Server 2008 – 2022), • Experience with on-premises and cloud-based Microsoft Email Solutions (Exchange 2013-2019 & Office 365), • Experience troubleshooting problems within a remote desktop or virtual desktop platforms (VMware Horizon, Citrix and Microsoft AVD), • Experience managing and supporting of public cloud platforms (AWS and Azure), • Experience managing and supporting client virtualization platforms and environments (VMware ESX & Microsoft Hyper-V), • Experience with group policy configuration, troubleshooting and deployment., • Hands on experience in deployment and management of routing, switching, wireless, and security appliance technologies using vendors such as Cisco, Meraki, and Palo Alto Networks., • Solid understanding of ConnectWise or equivalent ITIL based Professional Services Automation platforms ("PSA") Pluses: • Experience installing SAN Storage and configuring it with VMWare / Hyper V platforms., • Experience with Converged and Hyper-Converged Technologies., • Experience maintaining and troubleshooting a Hyper-V environment with a Failover Cluster or managed by SCCM, • Experience maintaining and troubleshooting a VMware environment with Clustering and managed by vCenter., • Previous experience working within ConnectWise (Automate) ecosystem., • Scripting and automation experience using PowerShell, • Microsoft, VMWare, and Cisco certifications Education and Experience: • Minimum of 10 years plus experience with the maintaining, troubleshooting, and supporting of various technology environments, • Bachelor's degree or higher Key Performance Indicators (KPIs): • Client satisfaction rate of 90%+, • Annual KPI of 1700 engineering hours (142 Monthly), • Service Ticket & Time Compliance Policy adherence of 95%+ Tekscape employees enjoy the following benefits: • Excellent Benefits (including medical, dental, vision, life insurance, HSA/FSA, • Paid Parental Leave (NYS Paid Family Leave), • 401(k) plan with matching company contribution, • Vacation/ Paid Time Off / Sick Leave / Floating Holiday, • Professional Development Programs, • Employee Referral Programs, • Corporate-Branded Swag & MORE We are an Equal Opportunity Employer that truly believes in the benefits of diversity! Tekscape engages all employees proactively in all aspects of the business to provide them with experience and exposure to a wide range of IT environments and technologies, allowing for a diverse, creative, and thoughtful development of their skills and knowledge Powered by JazzHR DyFu1IffAC

Design Engineer- Land Mobile Radio. Land Mobile Radio (LMR) Design Engineer. This role requires a strong background in RF engineering, excellent problem-solving skills, and a deep understanding of wireless communication principles.

Serve as the primary Tier three Engineer for Wireless Networking. In-Depth knowledge of IP network protocols including BGP and OSPF. Ability to create detailed designs across multiple network disciplines.

Job Description Ocean Computer Group is looking for a Level 2/Level 3 engineer that will provide technical support for computers and associated networks. Level 2 support –This is generally reserved for desktop, laptop, and other user device support but it may also share work with Level 3. Level 2 generally handles break/fix, configuration issues, troubleshooting and software installations, They handle escalated issues that Level 1 support is not equipped to handle. Level 2 will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates. Depending on the Help Desk organization, a level 2 tech may either 1) be limited to only solving known issues and escalate new issues to level 3; or 2) be authorized to research and implement fixes for new issues and only escalate to Level 3, if it is out of their skill set or ability to solve. Level 3 support – Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems. Responsibilities • Must be able to install, configure, and test all core applications and utility software products such as MS Office, Java, Adobe, Flash, anti-virus, backup software, MS Updates, QuickBooks, etc., • Additional support capabilities are basic Active Directory support (password resets and group modifications/permissions), network printing, antivirus (Symantec, Webroot, Trend & AVG), network shares, wireless, Exchange (password reset and account creation), Office365, connectivity, hardware performance, etc. Basic IP configuration and smart phones., • This role also handles NOC-type activities such as handling recurring alerts for failed backups, hardware issues, service outages, and also responsible for regular maintenance for contract customers, including patching, checking anti-virus status, checking backups, etc., • Responsible for managing tasks in appropriate service management systems (ConnectWise and Kaseya), open call reporting and various reporting/updating requirements as assigned., • Must maintain all necessary and required technical certifications, based on business needs., • Adhere to guidelines pertaining to security of assets and proprietary information. Study and comply with the codes of business conduct, proprietary information and copyright guidelines, rules of ethics and other directives outlined in the ETS Employee Guide., • Perform other customer service related tasks., • A High School diploma or equivalent. College degree, A+, Network+, MCP, VMWare, MCSA, CCENT a plus., • Minimum of 5 years of experience with an extensive amount of MSP-specific work, • Experience troubleshooting and supporting computer systems and working with technical and non-technical end users., • Excels in fast-paced environments and is able to effectively multitask., • Attention to details and accuracy a must. * Strong written and verbal communication skills., • Quality is a MUST as is the ability to organize and prioritize using a help desk ticketing system., • Must have experience with ConnectWise PSA and Kaseya RMM Company Info: Website Oceancomputer.com Headquarters Matawan, NJ Size 25 to 50 employees Founded 1985 Type Company – Private Industry Information: Technology Company DescriptionWe've seen a lot in our 40+ years. Ocean Computer Group is a managed service provider (MSP) primarily focused on solving business challenges. That means we take the time to understand your unique operating environment, and we leverage our experience and expertise to prescribe the best solution to your challenges. Our customers range from single office environments with dozens or hundreds of employees to regional offices and multiple locations that support thousands of employees across many locations. Our Public Sector customers span all K-12, Higher Ed, County and Municipality customers in NJ. And we can scale from specific project and integration projects to compete design, implementation and management of complex infrastructures. Our people make the difference.We've seen a lot in our 40+ years.\r\nOcean Computer Group is a managed service provider (MSP) primarily focused on solving business challenges. That means we take the time to understand your unique operating environment, and we leverage our experience and expertise to prescribe the best solution to your challenges.\r\nOur customers range from single office environments with dozens or hundreds of employees to regional offices and multiple locations that support thousands of employees across many locations. Our Public Sector customers span all K-12, Higher Ed, County and Municipality customers in NJ. And we can scale from specific project and integration projects to compete design, implementation and management of complex infrastructures.\r\nOur people make the difference.

Job Description A fast-paced and innovative technology solutions provider is seeking a proactive and technically skilled Help Desk Engineer to join its team. This role is ideal for a detail-oriented IT professional with strong customer service skills and a solid understanding of modern technology systems. The Help Desk Engineer will play a key role in supporting daily technical operations, contributing to project implementations, and ensuring timely resolution of service requests in alignment with SLAs. Key Responsibilities: • Manage and resolve support tickets efficiently, ensuring adherence to service level agreements., • Provide technical assistance via phone, email, and ticketing systems; respond to inbound IVR calls as needed., • Support and participate in customer-facing projects including system deployments, upgrades, and migrations., • Troubleshoot and maintain the following systems:, • Access Control Systems (on-premises and cloud-based): iPro, Verkada, • Video Surveillance Systems: iPro, Verkada, Hanwha, Brivo, Eagle Eye, • VoIP Phone Systems: Mitel, Zoom, Avaya (on-premises and cloud-based), • Data Networking: Switches, routers, and structured cabling, • Wireless Networking: Secure wireless configuration and troubleshooting, • Paging, Bell, and Clock Controllers: Installation, maintenance, and support, • Firewall & Network Security: Configuration and support of perimeter security appliances, • Collaborate with internal teams to escalate and resolve complex technical issues., • Exposure to a wide range of technologies across security, telecom, and networking, • A collaborative and growth-oriented work environment, • Opportunities to work on impactful projects in education and public safety sectors

Job Description NOC Technician Location: East Hanover, NJ or NYC or remote options available. Department: Engineering Division: Corporate Job Status: Full-Time Work Shift: Must be available all shifts About BlackHawk Data BlackHawk Data is one of the fastest-growing, woman-owned IT solution providers in the country trusted by private and public sector clients to deliver secure, scalable infrastructure and innovative network solutions. Here, you won’t just do a job—you’ll build a career that matters. We’re a team of bold thinkers, problem solvers, and changemakers committed to doing things the right way, not the easy way. Our culture thrives on curiosity, collaboration, and grit. We invest in our people, challenge them to grow, and celebrate wins together. If you're driven to lead, learn, and leave your mark, BlackHawk Data is where you belong. Come build what’s next with a team that’s going places 💻 Learn more about us: 🤝 Connect with us on: LinkedIn, Facebook, Twitter, YouTube, and Instagram Position Overview We are seeking a self-motivated and high-potential NOC Engineer to join our innovative and dynamic team. As a NOC Engineer, you will have the opportunity to provide exceptional service to our diverse range of clients in industries like Commercial, Healthcare, Financial, Education, and Public-sector. Daily responsibilities: • Manage all incoming customer tickets, ensuring timely responses and resolution within SLAs (Service Level Agreements). This includes opening, tracking, and closing service tickets, as well as answering incoming calls and monitoring various e-mail accounts., • Conduct daily preventative maintenance checks and services on managed devices within client infrastructure., • Collaborate with field personnel to validate repairs and system testing, identifying recurring performance issues., • Network Troubleshooting: Diagnose and resolve network issues, including connectivity problems, packet loss, latency, and performance degradation., • Generate performance reports on managed service devices and collaborate closely with NOC & Field Engineering teams for issue resolution., • Communicate directly with customers regarding issues, outages, and maintenance activities, while maintaining detailed notes within ticketing systems on all resolution activities., • Maintain customer technical information in accordance with defined documentation standards., • Develop and maintain installation and configuration procedures with Runbooks, while obtaining and maintaining necessary technical/professional certifications., • Perform OS patching and vulnerability sweeps on Customer environments., • Provide flexible shift scheduling based on operational needs and offer emergency on-call support on a rotating schedule., • Perform any other duties as assigned. System responsibilities: • Manage and monitor IT infrastructures including Microsoft Active Directory, Exchange, DNS, DHCP, PowerShell scripts, Azure services, AWS services, VMware technologies, and server infrastructures., • Manage server infrastructures including Dell VXRail, Cisco UCS, standalone servers, and hyper-converged solutions., • Manage and maintain monitoring and alerting system like Zabbix to ensure system integrity and performance., • Troubleshooting desktop and Windows OS issues., • Assess and identify appropriate solutions for system integration, providing recommendations for implementation and troubleshooting., • Manage customer’s overall Fortinet environment, including making firewall policy changes as well as updating firmware., • Minimum 5+ years of technical support experience with event/alert management, incident, and change management processes., • Minimum 3 days on site at East Hanover, NJ office., • Demonstrated expertise in networking, routers, switches, firewalls, wireless devices, and security protocols., • Proficiency in network protocols and technologies, including TCP/IP, DNS, DHCP, VLANs, VPNs, and routing protocols (EIGRP, OSPF, BGP)., • Strong understanding of Route/Switch and Wireless technologies., • Demonstrate a good understanding with Voice/VOIP technologies, including but not limited to IP Phones, Voice gateways, and old land lines., • Previous experience in Help Desk or NOC roles is required, with Cisco Certification considered advantageous., • Exceptional interpersonal skills, strong work ethic, communication skills, and customer service abilities., • Proactive approach to problem-solving and troubleshooting techniques., • 5+ years of experience in systems engineering or related IT roles, with desktop support experience aligned with stated technologies., • In-depth knowledge of Microsoft ecosystems, cloud services (Azure & AWS), VMware technologies, and various server technologies., • Strong understanding of Fortinet product suite, including FortiGate’s, FortiManager and FortiSwitches., • Strong understanding of Cisco product suite include catalyst, nexus, and wan routers., • An active Fortinet certification such as FCP or FCSS, • An active Cisco CCNA, CCNP certification, • Any course certifications/accreditation, • Any equivalent certification (Palo, Arista, F5 etc.) What We Offer • Competitive Pay., • Comprehensive health, dental, vision, and 401(k), • Regular coaching, career development, and advancement path., • A collaborative culture that celebrates learning, innovation, and high performance 1ic4eZJ2Ps

Job Description We are a dynamic IT & Cyber Security solutions provider based in Astoria, Queens, dedicated to empowering businesses with cutting-edge technology and unparalleled service. We are NOT a placement company or staffing agency. Instead, we are a growing team-first organization, committed to fostering the professional growth of our employees and helping them take their IT careers to the next level. We are looking for an ambitious IT professional with proven experience as a network/systems engineer to join our team. If you are passionate about technology, thrive in a collaborative environment, and are ready to tackle diverse and exciting challenges, we want to hear from you! About the Role: As a Level I Helpdesk Support Engineer, you will play a vital role in ensuring the smooth operation and security of our clients' IT environments. You will collaborate with our internal team and external clients to deliver high-quality solutions, manage projects, and provide expert guidance on cybersecurity strategies. Technical Support • Serve as the first point of contact for clients experiencing technical issues, ensuring prompt and professional assistance., • Resolve common IT issues such as password resets, software installation/configuration, and basic network connectivity issues., • Analyze and diagnose issues related to hardware (e.g., printers, laptops, peripherals), software (e.g., operating systems, antivirus programs), and networks (e.g., Wi-Fi connectivity, firewalls)., • Perform initial troubleshooting for security-related incidents, such as malware infections, phishing attempts, or unauthorized access alerts., • Accurately categorize and prioritize tickets based on impact and urgency., • Collaborate with Tier 2/3 teams by providing detailed logs and issue descriptions to facilitate timely resolution., • Maintain thorough records of client interactions, including issues reported, solutions provided, and unresolved challenges., • Contribute to the creation and updating of knowledge base articles to assist both clients and internal teams., • Monitor client environments using MSSP-specific tools, including Security Information and Event Management (SIEM) platforms, endpoint protection systems, and other monitoring tools., • Investigate and respond to security alerts or anomalies, ensuring immediate containment and escalation when required., • Maintain a professional and empathetic demeanor when handling client concerns, ensuring a positive customer experience., • Provide clear and concise explanations to non-technical clients about issues and resolutions., • Operate ticketing systems efficiently to track, update, and resolve client issues., • Familiarize yourself with various cybersecurity tools (e.g., antivirus software, intrusion detection systems) to assist in client support., • Deliver basic end-user training or tips on IT best practices, such as secure password creation and safe internet use., • Provide feedback on recurring client issues to improve internal processes and tools. · Operating Systems: * • Proficiency in Windows 10/11 for end-user support., • Experience with virtualization platforms like VMware and Hyper-V for server and infrastructure management., • Firewalls and Security:, • Knowledge of firewall configuration, management, and troubleshooting, primarily with FortiGate and Palo Alto devices., • Networking:, • Solid understanding of networking principles, including IP addressing, VLANs, DNS, DHCP, and routing protocols., • Ability to support and maintain network switches, routers, and wireless access points., • Ticketing Systems:, • Familiarity with IT ticketing systems for incident management and service requests., • Cloud Platforms:, • Experience with Office 365 administration, including Exchange Online, Teams, and SharePoint., • Understanding of Azure and AWS for cloud resource management and services., • Multi-Factor Authentication (MFA):, • Configuration and administration of Duo or similar MFA solutions., • Cybersecurity Tools:, • Proficiency with Security Information and Event Management (SIEM) platforms for monitoring and analyzing security events., • Expertise in deploying and managing Anti-Virus solutions to protect endpoints., • Backup Solutions:, • Knowledge of various backup and recovery tools for data protection (e.g., Veeam, Barracuda)., • General IT Knowledge:, • Ability to quickly diagnose and resolve hardware and software issues., • Strong familiarity with industry best practices for system and network security. Qualifications: • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job Description We are a dynamic IT & Cyber Security solutions provider based in Astoria, Queens, dedicated to empowering businesses with cutting-edge technology and unparalleled service. We are NOT a placement company or staffing agency. Instead, we are a growing team-first organization, committed to fostering the professional growth of our employees and helping them take their IT careers to the next level. We are looking for an ambitious IT professional with proven experience as a network/systems engineer to join our team. If you are passionate about technology, thrive in a collaborative environment, and are ready to tackle diverse and exciting challenges, we want to hear from you! About the Role: As a Level I Helpdesk Support Engineer, you will play a vital role in ensuring the smooth operation and security of our clients' IT environments. You will collaborate with our internal team and external clients to deliver high-quality solutions, manage projects, and provide expert guidance on cybersecurity strategies. Work Schedule & Hours: • Rotating 12-hour shift - 3 days on shift, 3 days off shift., • Serve as the first point of contact for clients experiencing technical issues, ensuring prompt and professional assistance., • Resolve common IT issues such as password resets, software installation/configuration, and basic network connectivity issues., • Analyze and diagnose issues related to hardware (e.g., printers, laptops, peripherals), software (e.g., operating systems, antivirus programs), and networks (e.g., Wi-Fi connectivity, firewalls)., • Perform initial troubleshooting for security-related incidents, such as malware infections, phishing attempts, or unauthorized access alerts., • Accurately categorize and prioritize tickets based on impact and urgency., • Collaborate with Tier 2/3 teams by providing detailed logs and issue descriptions to facilitate timely resolution., • Maintain thorough records of client interactions, including issues reported, solutions provided, and unresolved challenges., • Contribute to the creation and updating of knowledge base articles to assist both clients and internal teams., • Monitor client environments using MSSP-specific tools, including Security Information and Event Management (SIEM) platforms, endpoint protection systems, and other monitoring tools., • Investigate and respond to security alerts or anomalies, ensuring immediate containment and escalation when required., • Maintain a professional and empathetic demeanor when handling client concerns, ensuring a positive customer experience., • Provide clear and concise explanations to non-technical clients about issues and resolutions., • Operate ticketing systems efficiently to track, update, and resolve client issues., • Familiarize yourself with various cybersecurity tools (e.g., antivirus software, intrusion detection systems) to assist in client support., • Deliver basic end-user training or tips on IT best practices, such as secure password creation and safe internet use., • Provide feedback on recurring client issues to improve internal processes and tools. · Operating Systems: * • Proficiency in Windows 10/11 for end-user support., • Experience with virtualization platforms like VMware and Hyper-V for server and infrastructure management., • Firewalls and Security:, • Knowledge of firewall configuration, management, and troubleshooting, primarily with FortiGate and Palo Alto devices., • Networking:, • Solid understanding of networking principles, including IP addressing, VLANs, DNS, DHCP, and routing protocols., • Ability to support and maintain network switches, routers, and wireless access points., • Ticketing Systems:, • Familiarity with IT ticketing systems for incident management and service requests., • Cloud Platforms:, • Experience with Office 365 administration, including Exchange Online, Teams, and SharePoint., • Understanding of Azure and AWS for cloud resource management and services., • Multi-Factor Authentication (MFA):, • Configuration and administration of Duo or similar MFA solutions., • Cybersecurity Tools:, • Proficiency with Security Information and Event Management (SIEM) platforms for monitoring and analyzing security events., • Expertise in deploying and managing Anti-Virus solutions to protect endpoints., • Backup Solutions:, • Knowledge of various backup and recovery tools for data protection (e.g., Veeam, Barracuda)., • General IT Knowledge:, • Ability to quickly diagnose and resolve hardware and software issues., • Strong familiarity with industry best practices for system and network security. Qualifications: • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is seeking an IT Support Engineer II to join the global IT Team. As part of StubHub's global IT team in our New York City office, you'll work with colleagues worldwide to keep everyone working effectively. Whether responding to incidents or proactively working to build a better platform, your mission is to deliver an IT platform that empowers our end users, not one that gets in the way.Location: Hybrid (3 days in office/2 days remote) - New York, NYAbout the team:We are a collaborative and cooperative team that operates on cutting-edge technology to test and resolve issues within IT solutions that are not widely available. Our commitment to staying on cutting-edge tech ensures that we are always striving for excellence. One unique aspect of our team is the absence of ego. Any team member can be asked to do anything from prepping office desks to learning and coding complex automation scripts. We actively encourage curiosity and questions regarding why things are done a certain way and welcome recommendations for improvement.What You'll Do: • Provide IT support to StubHub teams in person, through our technology support tools, and via our ticketing system., • Leverage Azure Automation and complementary tools to streamline request handling and empower organizational self-service, removing bottlenecks and improving efficiency., • Maintain an IT equipment inventory, anticipating future needs while avoiding wasted surplus., • Support the transition from on-premise to Azure for various corporate and production workloads., • Assist with IT systems onboarding/offboarding, ensuring every new hire hits the ground running and promptly deactivating employees' accounts that leave the organization., • Keep our corporate environment updated (via Intune, Kandji, Azure Update Management, and third-party tools such as Patch My PC) to keep our users and infrastructure secure., • Administer our productivity and collaboration tools, such as Zoom, Slack, Jira Cloud, Adobe, and Confluence, and help drive employee engagement with them., • Work collaboratively on projects to further improve our procedures and processes., • Proactively identify and implement innovative solutions and technologies to enhance IT support services and improve operational efficiency., • 3+ years providing IT support to a company with multiple office branches, • Solid understanding of Active Directory (OUs, Permissions, GPO), Office365, Exchange Online, Zoom, Slack, Jira Cloud and SharePoint Online, • Experience working with a ticketing platform (Jira Service Mgmt), • Intermediate-level experience with Microsoft Azure (e.g., Azure AD, PIM, VMs, WVD…), • Experience deploying machines with automation tools (e.g., Autopilot) and basic Automation/Scripting experience, preferably using Windows PowerShell, • Basic understanding of networking (subnets, VLANs) Prior experience managing switches and wireless area networks a plus, • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base and upside that tracks with your impact., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed., • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$100,000—$100,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.