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Teleoperador/a Atención al Cliente en Carretera – Jornada Completa – Madrid (Alcobendas) ¿Te gusta ayudar a las personas y buscas una oportunidad en atención al cliente? Buscamos Teleoperadores/as de Atención al Cliente para un servicio de asistencia en carretera, gestionando llamadas y solicitudes de usuarios que necesitan apoyo durante sus desplazamientos. ¿Cuáles serán tus funciones? • Atención telefónica a clientes., • Gestión de incidencias y solicitudes de asistencia en carretera., • Coordinación y seguimiento de servicios., • Resolución de consultas y orientación al cliente., • Registro de información en las herramientas de gestión. ¿Qué ofrecemos? • Contrato fijo discontinuo del 22/06 al 30/09., • Jornada completa de 39 horas semanales., • Trabajo de lunes a domingo con festivos (máximo 2 fines de semana al mes)., • Dos turnos disponibles (a elegir):, • Turno de mañana: 08:00 a 16:00, • Turno de tarde: 16:00 a 00:00, • Trabajo presencial en Alcobendas (Madrid)., • Buen ambiente de trabajo y acompañamiento continuo. Formación • Formación inicial obligatoria., • Fechas: del 15/06 al 19/06 de 15h a 23h o de 8h a 16h, • Remuneración: 150 € tras superar el periodo de prueba. Requisitos • Valorable experiencia en atención al cliente o contact center., • Buenas habilidades comunicativas y orientación al cliente., • Manejo básico de herramientas informáticas., • Disponibilidad para trabajar fines de semana según cuadrante., • Disponibilidad para realizar la formación previa.

As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. What You’ll Do • Advise and arrange travel for corporate business customers (both individuals and groups), • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services, • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations, • Use Global Distribution Systems (GDSs) such as Amadeus. Training may be provided, • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements, • Use positive telephone service techniques and act on special customer requests, • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For • Passion for excellence in client service, including proactive anticipation of needs, • Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo), • Professional communication in German & English (written and verbal), • Attention to detail, • Act with integrity, and look after personal traveler information, • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation), • Resolving customer issues quickly and independently / with supplier, • Teamwork and openness to feedback

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe. As the primary point of contact for our customers in the DACH-region, we’re looking for a Customer Service & Asset Specialist to join our team. In this role, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from either: • our Bönen (Germany) office OR, • our office in Agrate Brianza, Milan (Italy) OR, • our office in Madrid (Spain) The chosen location will depend on what is most practical for the candidate. Your responsibilities • You provide customer support in the DACH region and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good German and English language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, depending on the final location of hire, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Nos ocupamos de nuestros clientes, de nuestro equipo, de nuestros hoteles, de la comunidad y del planeta. Creemos que, el lujo debe entenderse como una combinación de nuevas experiencias, el valor de lo auténtico y el placer de la sencillez. Gestionar solicitudes de compra de material bajo el cump

Teleoperador de soporte comercial: Descripción de la oferta: Cecotec es una empresa familiar, joven y tecnológica con sede central en Valencia, reconocida como un referente español en el desarrollo, fabricación y comercialización de electrodomésticos y otros productos electrónicos para el hogar. Desde su creación, ha mantenido una misión clara: democratizar la tecnología para mejorar la vida de las personas, configurando un amplio catálogo capaz de cubrir todas las necesidades de nuestros clientes por medio de soluciones innovadoras que eleven su experiencia al máximo nivel. Con un portfolio que supera los 3.500 productos —desde pequeños y grandes electrodomésticos hasta movilidad eléctrica, cuidado personal, fitness, productos para mascotas, herramientas, descanso… ¡y los que están por llegar!—, Cecotec ha logrado posicionarse como líder tanto a nivel de venta online como en grandes superficies, con una propuesta de valor para canal y usuario más allá del producto y con una fuerte creencia en el comercio justo. Ha tenido un crecimiento imparable y sostenido y ha logrado exportar su modelo de éxito por todo el mundo. Actualmente opera en más de 50 países y cuenta con un equipo de más de 900 profesionales comprometidos con transformar la vida cotidiana a través de la tecnología. Su éxito se sustenta en su firme apuesta por la innovación continua y una cultura empresarial centrada en el compañerismo, el respeto y la colaboración. Cecotec está en plena expansión internacional y busca seguir revolucionando el sector con perfiles profesionales que compartan su espíritu disruptivo. Si te motiva formar parte de un entorno dinámico, con visión de futuro y cultura cercana, ¡Cecotec es tu lugar! Tus funciones principales serán: 🔹 Realizar seguimiento telefónico diario con la red comercial. 🔹 Contactar con los comerciales responsables de cada incidencia para impulsar su gestión y resolución. 🔹 Registrar y actualizar el estado de las acciones realizadas. 🔹 Realizar recordatorios y seguimiento de los casos pendientes. 🔹 Escalar incidencias cuando sea necesario para asegurar su correcta resolución. 🔹 Mantener una comunicación fluida con el equipo de Pricing y Sell Out. 🔹 Elaborar reportes básicos de actividad y seguimiento. Requisitos: ✅ Grado medio y/o superior en administración y finanzas o similar ✅ Experiencia en Call Center ✅ Nivel avanzado de Excel ✅ Conocimiento básicos de estadística ✅ Valorable: Ingles ¿Qué te ofrecemos?: ✨ Un ambiente de trabajo dinámico y en constante evolución ✨ Oportunidad de formación y crecimiento profesional. ✨ Disfruta de descuentos en todos nuestros productos. ¡Para ti siempre será Black Friday! ✨ Tarde de cumpleaños libre. ✨ Jornada intensiva en verano. ¡Súmate a la revolución EveryBody Tech! 💼🚀

🌟 ¿Te apasiona ofrecer un servicio al cliente excepcional y hablas inglés? ¡Sigue leyendo, esta oferta es para ti! 👉 🌱 Sobre Spring GDS En Spring GDS, conectamos el e-commerce con el mundo. 🌍 Somos el socio logístico internacional que permite a las marcas llegar a sus clientes sin fronteras. Con operaciones en más de 190 países y perteneciente al grupo PostNL, nuestra misión es clara: hacer que cada entrega cuente. Ofrecemos soluciones logísticas inteligentes y sostenibles, adaptadas a las nuevas formas de comprar y vender online. Con mentalidad global y cercana, combinamos tecnología, fiabilidad y proximidad para optimizar cada envío y cada experiencia. En Spring no solo movemos paquetes: movemos oportunidades. 🚀 Tu reto como Customer Service Specialist Serás el punto de contacto clave de servicio para nuestros clientes en España, gestionando incidencias y dudas: ✅ Dar soporte de servicios para cuentas asignadas • Gestionar incidencias operativas y consultas de servicio, • Hacer seguimiento de entregas, devoluciones y casos de rastreo, • Mantener contacto regular con los clientes ✅ Coordinación transversal • Colaborar con Operaciones, Ventas y Reclamaciones, • Documentar procesos y comunicación en el CRM, • Apoyar acciones de mejora lideradas por el CX Manager ✅Guiar y acompañar al cliente • Apoyar la configuración de cuentas con equipos internos, • Formar a los clientes en herramientas y flujos de servicio, • Compartir actualizaciones relevantes del servicio ✅ Feedback y mejora • Recoger comentarios de las cuentas asignadas, • Identificar brechas en procesos o problemas recurrentes, • Proponer acciones de mejora prácticas 🧠 Buscamos a alguien con... 🎓 Formación y experiencia • Estudios de nivel medio o superior en Administración y Finanzas, Comercio Internacional, Negocios Internacionales, Gestión de ventas, Administración y Dirección de Empresas, Logística y Supply Chain Management, o afín., • 2–3 años en atención al cliente B2B, preferiblemente en logística o e-commerce., • Muy valorable experiencia en logística, transporte o e-commerce., • Nivel alto de inglés (mínimo B2) y español nativo., • Manejo de Excel, CRM y herramientas de ticketing. 💬 Competencias clave • Atención al detalle y sentido de urgencia., • Comunicación clara y orientación al cliente., • Capacidad para coordinar con equipos internos., • Actitud proactiva y resolutiva. 🎁 ¿Qué ofrecemos? • Salario competitivo y beneficios atractivos, • Tarjeta de comida, • Seguro médico privado, • Plan de pensiones, • Oportunidades de desarrollo profesional, • Horario de martes a sábado de 09:00-18:00 en modalidad híbrida. En Spring valoramos a las personas que hacen que las cosas pasen. Si buscas un reto donde puedas aportar tu talento, crecer profesionalmente y formar parte de una empresa en plena transformación, ¡te estamos esperando!

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año

Please note: Candidates without sales experience in the construction machinery industry will not be accepted! We only consider candidates with industry experience! Vacancy: Account Manager-Spain-Valencia Zoomlion has covered more than 100 countries and regions worldwide and has already made market arrangements to follow the Belt and Road initiative. Zoomlion products have been well sold to the markets in the Middle East, South America, Africa, Southeast Asia, Russia as well as many high-end markets in the USA, Europe and Australia. The company has subsidiaries in nearly 20 countries in East Asia, Southeast Asia and Europe, etc., also industrial and technological parks in Italy, Germany, India, Brazil and Belarus as well as more than 50 resident offices around the world. Zoomlion is ranked 4th globally in the machinery manufacturing industry. Responsibilities • Visit end customers and companies, establish, maintain and update customer files in database system, • Responsible for public relationship development, build and keep reliable relationship with clients, • Spot business opportunities and follow up with the orders, • Collect project information and promote sales, analyze competitor information, • Develop sales plan and implementation plan together, complete sales targets, • Participate in commercial negotiations for key projects to ensure that regional business objectives are met, • Support financing and collection work Qualifications • Familiar with local market, construction machinery knowledge on priority or Heavy machinery such as Excavator, Mobile Crane, Concrete, Tower Crane, Forklift, Foundation, Aerial Work Machinery, Mining etc., • Diploma and Bachelor Degree or above in marketing, Engineer major mechanical, electrical, international business or other relate filed., • Have skills for coordinate with leasing is preference, • Have the sense of responsibility and good communication skills, • Driving License: Driving license required Kindly email your CV to 00807354@zoomlion-zitc.com • Subject: Application for Account Manager-Spain-Valencia vacancy. Please note: Candidates without sales experience in the construction machinery industry will not be accepted! We only consider candidates with industry experience!

Sobre Auditech En Auditech ayudamos a empresas y organismos públicos a proteger sus activos digitales mediante servicios avanzados de ciberseguridad, cumplimiento normativo y consultoría tecnológica. Desde nuestra fundación en 2019 hemos experimentado un crecimiento constante, consolidándonos como un partner estratégico para organizaciones que buscan elevar su nivel de seguridad y resiliencia digital. Somos una compañía especializada, ágil y en expansión, donde las personas tienen un impacto real en el negocio. Trabajamos en un entorno 100% remoto, orientado a resultados, con una cultura basada en la confianza, la excelencia y el aprendizaje continuo. Buscamos incorporar un/a Account Manager especializado/a en Tecnología y Ciberseguridad que quiera participar activamente en nuestro crecimiento y convertirse en una pieza clave dentro del equipo comercial. Qué buscamos No buscamos un comercial tradicional. Buscamos una persona con experiencia real en venta consultiva de soluciones IT y/o ciberseguridad, capaz de entender las necesidades tecnológicas de los clientes y convertirlas en oportunidades de negocio. Reportarás directamente al Director Comercial y tendrás un papel estratégico en la generación de nuevas oportunidades, desarrollo de cuentas y crecimiento de la compañía. Valoramos especialmente personas con mentalidad de crecimiento, orientación a resultados, excelentes habilidades de comunicación y capacidad para desenvolverse con interlocutores técnicos y ejecutivos. Requisitos Imprescindibles • Experiencia demostrable en posiciones de Account Manager, Business Development Manager o Sales Executive dentro del sector IT o Ciberseguridad., • Conocimiento del mercado tecnológico y de los principales servicios y soluciones de ciberseguridad., • Experiencia en venta consultiva B2B., • Capacidad para identificar oportunidades de negocio y desarrollar relaciones comerciales a largo plazo., • Experiencia gestionando ciclos completos de venta, desde la prospección hasta el cierre., • Capacidad para interactuar con perfiles técnicos, responsables IT, CISOs, CIOs y equipos directivos., • Disciplina, autonomía y organización para trabajar en remoto., • Excelente capacidad de comunicación oral y escrita. Abstenerse perfiles sin experiencia previa en el sector IT o Ciberseguridad. Muy Valorable • Experiencia comercial en servicios de ciberseguridad gestionada, auditoría, compliance, SOC, pentesting, formación o consultoría., • Conocimiento de licitaciones y contratación pública., • Cartera activa de contactos o clientes dentro del sector tecnológico., • Certificaciones o formación relacionada con tecnología o ciberseguridad., • Conocimiento de fabricantes como Fortinet, Sophos, CrowdStrike, Microsoft Security, SentinelOne, Palo Alto Networks, Trend Micro o similares. Soft Skills Clave • Mentalidad hunter y orientación a resultados., • Capacidad de negociación e influencia., • Alta inteligencia emocional., • Escucha activa y enfoque consultivo., • Capacidad para generar confianza con clientes y partners., • Autonomía y responsabilidad., • Organización y seguimiento meticuloso de oportunidades., • Adaptabilidad y capacidad de aprendizaje continuo., • Trabajo en equipo y colaboración con departamentos técnicos. ResponsabilidadesDesarrollo de negocio • Identificar, cualificar y generar nuevas oportunidades comerciales., • Prospectar activamente empresas y organismos públicos., • Diseñar estrategias comerciales para la apertura de nuevas cuentas., • Gestionar y mantener actualizado el pipeline comercial.Gestión de clientes, • Desarrollar relaciones sólidas y de largo plazo con clientes estratégicos., • Detectar nuevas necesidades y oportunidades de crecimiento dentro de cuentas existentes., • Garantizar una excelente experiencia del cliente durante todo el ciclo comercial., • Coordinar acciones de fidelización y expansión de negocio.Venta consultiva, • Comprender los retos tecnológicos y de ciberseguridad de cada cliente., • Elaborar propuestas de valor adaptadas a cada organización., • Presentar soluciones y servicios de forma ejecutiva y orientada al negocio., • Liderar negociaciones y procesos de cierre.Coordinación interna, • Colaborar estrechamente con los equipos técnicos para diseñar soluciones viables y competitivas., • Coordinar la preparación de ofertas técnicas y económicas., • Trabajar conjuntamente con dirección comercial en la definición de objetivos y estrategia de crecimiento., • Mantener relación activa con fabricantes, partners tecnológicos y proveedores estratégicos. Qué ofrecemos • Incorporación a una empresa especializada en ciberseguridad en pleno crecimiento., • Contrato estable., • Salario fijo competitivo según experiencia, • Variable ligado a resultados., • Trabajo 100% remoto., • Seguro médico privado., • Ticket restaurante., • Formación técnica y comercial financiada por la compañía., • Participación en eventos del sector y actividades corporativas., • Plan de desarrollo profesional con posibilidad real de crecimiento interno., • Cultura basada en objetivos, autonomía y confianza. Si te apasiona la tecnología, entiendes el negocio de la ciberseguridad y disfrutas generando relaciones comerciales de alto valor, queremos conocerte.

¡Hola! 👋 Buscamos la pieza clave para nuestro equipo de Corporate Travel en Valencia. Si eres de los que sabe que un viaje de empresa perfecto no es cuestión de suerte, sino de una gestión impecable, eres de nuestro #Team. En Nautalia Business Live buscamos a alguien que no se limite a "atender", sino que se convierta en el aliado estratégico de nuestros clientes Tu misión con nosotros ⤵️ ➡ Atención al cliente de empresa vía telefónica y mail ➡ Asesoramiento y adecuación de las ofertas que han solicitado nuestros clientes para garantizar una mejor experiencia en su viaje ➡ Gestión y reserva de los productos a través de Amadeus. ➡ Gestión de los cambios, cancelaciones y servicios especiales ➡ Facturación de los servicios prestados Nuestro compañero/a ideal es.... 😉 💼 Experiencia de, al menos, 4-5 años como Agente de Viajes Corporativos (Requisito indispensable). 📓 Buenos conocimientos de productos para empresas. 💻 Conocimiento alto de Amadeus (Requisito indispensable, se realizará prueba de nivel). 🤼 Don de gentes y orientación a la venta. ✅ Espíritu proactivo. 🌍 Residencia en Valencia o alrededores (Requisito indispensable). No todo es trabajo, por lo que si formas parte de nuestro equipo podrás acceder a los siguiente beneficios: 🎂 Día de cumpleaños libre 💰 Club de beneficios para empleados ¨Club Travel Live¨ 👶 Semana extra a cargo de la empresa maternidad/paternidad 🍼 Ayuda por nacimiento de hijo/a: 250€ 🏥 Seguro de vida 🧘 Plan de Bienestar 🎓 Plan de Formación ✍ Política de Promoción Interna ✅ Modalidad de trabajo híbrida, tras pasar el periodo inicial de formación ✌ En nuestro equipo, cultivamos un ambiente de trabajo colaborativo y positivo, donde cada persona se sienta valorada y motivada para aportar lo mejor de sí misma. 🏬 Lugar de trabajo: Barrio El Botànic 💰 Banda salarial: Entre 20K y 24K ⚧️ Nautalia Viajes, conforme a su compromiso con la igualdad de trato y oportunidades, basa sus procesos de selección sobre criterios de adecuación al perfil, siempre desde el punto de vista de competencias, experiencia y cualificación profesional garantizando en todo momento la no discriminación por razón de género, edad, ideología, procedencia cultural, etc.. Detrás de cada viaje de negocios exitoso hay un gran profesional. Queremos que seas tú ¿Te sumas? 💥

Cada día, los productos y soluciones de Jungheinrich se utilizan para mover millones de mercancías en centros logísticos de todo el mundo. Llevamos 70 años apoyando a nuestros clientes en cada paso del camino con nuestros productos innovadores, seguros y sostenibles, que van desde carretillas elevadoras hasta estanterías, software y robots móviles. Invertimos en talento y fomentamos una cultura de apertura, integridad y respeto mutuo. Incorporándote a Jungheinrich tienes la posibilidad de trabajar en un entorno internacional, diverso y multidisciplinar. Strategic Account Manager... ¡Te estamos buscando! ¿Cómo será tu día a día? • Definir y ejecutar planes estratégicos a corto, medio y largo plazo, con una visión 360° del negocio, para los clientes asignados, de acuerdo con los objetivos de la Dirección Comercial y las directrices del grupo., • Realizar una venta consultiva en todas las líneas de negocio, asegurando una explotación integral del mercado y una adecuada coordinación interna con los departamentos implicados., • Preparar presentaciones corporativas y de producto para ofrecer un asesoramiento de calidad (demos, presentaciones, resolución de incidencias, etc.)., • Asegurar el Market Penetration Contact (Obj: 100%), desarrollar y fortalecer las relaciones con los clientes asignados mediante visitas regulares a todos los centros y con los interlocutores clave (compradores, prescriptores, responsables logísticos, etc.)., • Gestionar de forma proactiva los indicadores de actividad comercial (KPIs), corrigiendo desviaciones y asegurando el adecuado desarrollo de cada cuenta., • Asegurar la ejecución de los planes de acción definidos en las reuniones periódicas de seguimiento. Requisitos: • Buscamos una persona con formación en Ciclo Formativo o Universitaria acostumbrada a tratar con ventas técnicas y al detalle, • Nivel alto de inglés (B2-C1), • Experiencia previa en puesto similar de, al menos, 5 años, • Disponibilidad para viajar por todo el territorio nacional >60%, • Habilidades de negociación, orientación al cliente, orientación a resultados y pensamiento estratégico. En Jungheinrich queremos que tod@s se sientan bienvenidos/as y motivados/as, por lo que ofrecemos: • Ser parte de una compañía multinacional líder, en constante crecimiento y con valores corporativos sólidos. Con nuestra certificación Great Place to Work, garantizamos un entorno laboral excepcional y flexible, enfocado en el bienestar de nuestros colaboradores/as., • Contrato indefinido, • Horario flexible e intensivo todos los viernes del año, • Modelo híbrido de trabajo, • Coche de empresa, tarjeta Solred, • Posibilidad de disponer un pack de retribución flexible según tus necesidades y preferencias con seguro médico (subvencionado al 50%), ticket guardería y ticket restaurant, • PPSE (Plan de Previsión Social), • Posibilidad de elegir como quieres recibir tu retribución en 12, 14 o 16 pagas., • Plataforma de Bienestar, un servicio gratuito, que os ayudará a mejorar vuestra calidad de vida y aumentar vuestro bienestar laboral y personal., • Formación inicial y continua a cargo de la empresa Para más información visítanos en www.jungheinrich.es

Somos la firma global de talento: Selección, headhunting, formación y consultoría de Eurofirms Group. En Claire Joster creemos en el talento único de cada persona y sabemos que la diversidad aporta valor a los equipos, impulsando organizaciones más innovadoras, creativas y eficientes. Por eso, como parte de Eurofirms Group, y de acuerdo con nuestra cultura People first, trabajamos para generar entornos laborales inclusivos en los que cada individuo pueda crecer y desarrollar su mejor versión. Asimismo, buscamos actuar como agentes de cambio para promover la igualdad de oportunidades en nuestro entorno, fomentando el respeto y apostando por la diversidad en todas sus formas. Buscamos incorporar un/a Customer Service Specialist con alto nivel de francés e inglés para una reconocida compañía del sector lujo. La persona seleccionada será responsable de ofrecer una experiencia excepcional al cliente, alineada con los estándares premium de la marca, gestionando consultas y asegurando un servicio personalizado y de alta calidad. Funciones • Atención al cliente a través de distintos canales (teléfono, email, chat)., • Gestión de consultas, pedidos, incidencias y seguimiento de casos., • Asesoramiento personalizado sobre productos y servicios., • Coordinación con otros departamentos (logística, ventas, retail)., • Garantizar una experiencia de cliente alineada con los valores de marca premium., • Gestión de devoluciones, cambios y resoluciones con enfoque en satisfacción del cliente., • Registro y actualización de información en herramientas CRM. Perfil • Nivel alto de francés e inglés (imprescindible ambos)., • Experiencia previa de al menos 2-3 años en Customer Service, preferiblemente en sector lujo, retail premium., • Excelentes habilidades de comunicación y orientación al cliente., • Perfil resolutivo, empático y con atención al detalle., • Capacidad para gestionar múltiples tareas en entornos dinámicos. Ofrecemos • Incorporación a una firma de referencia en el sector lujo., • Proyecto estable con desarrollo profesional., • Entorno internacional y dinámico., • Salario competitivo según experiencia.

Desde Marlex, buscamos incorporar un/a Agente de Atención al Cliente con inglés para una importante empresa del sector Rent a Car, ubicada en el Aeropuerto de Valencia. La persona seleccionada se integrará en el equipo de atención al cliente y asumirá las siguientes funciones: • Gestión integral de reservas y contratos de alquiler., • Venta cruzada de productos y servicios asociados., • Atención al cliente tanto telefónica como presencial., • Realización de tareas de check-in y check-out de vehículos., • Resolución de incidencias y gestión de reclamaciones., • Traslado de clientes entre las instalaciones de la compañía y los puntos de recogida establecidos., • Apoyo en tareas administrativas vinculadas al puesto. Se ofrece: • Contrato temporal de 6 meses por campaña de temporada alta., • Jornada completa, con turnos rotativos de lunes a domingo., • Retribución: 17.500 € brutos anuales + atractivas comisiones en función de objetivos.

Adkomo was founded in 2018 with the vision of becoming a leading force in digital growth and customer acquisition. Our journey began with a singular focus: to empower brands to expand their reach and connect with more customers through innovative digital strategies. Our team of dedicated professionals has worked tirelessly to build a company that stands out in the crowded digital marketing landscape, driven by a passion for excellence and a commitment to delivering results. We are looking for a Mobile Account Manager with 2+ years of experience in managing and scaling advertising campaigns as well as directly managing publishers and traffic sources. This role involves owning campaigns end-to-end, working closely with publishers, identifying new traffic opportunities, optimizing performance, and ensuring long-term publisher success. The position can be based remotely. Responsibilities • Manage and optimize user acquisition campaigns on mobile platforms, • Identify, recruit, and build strong relationships with new publishers, • Analyze campaign performance and provide actionable insights, • Collaborate with internal teams to ensure campaign success and troubleshoot issues, • Negotiate pricing and placements to maximize ROI, • Monitor KPIs to ensure profitability and scale opportunities Qualifications • Minimum 2 years of experience in digital or mobile advertising, • Strong understanding of affiliate and performance marketing, • Experience working with publishers, networks, or direct advertisers, • Excellent communication and negotiation skills, • Data-driven mindset with strong analytical skills, • Fluent in English What do we offer A dynamic and supportive working environment that encourages collaboration. Hands-on exposure to real projects. Your voice counts, and we want you to be a part of Adkomo’s success. Share your ideas and take ownership of new projects! Mentorship from an experienced marketer who will support your growth. If you are passionate about digital design and eager to develop your skills in a supportive and innovative environment, we would love to hear from you. Apply now to join the Adkomo team and take the first step in your career in performance marketing! Data Protection Close: ADKOMO LIMITED is responsible for the processing of your personal data for the purpose of evaluating your job application for present or future vacancies within our organization. You can consult additional and detailed information about the processing of your data or about how to exercise your rights to access, rectification, and deletion, among other rights, through this link (https://www.adkomo.com/data-protection-information-clause)

🔍 Desde BCNC Group buscamos Platform / DevOps Engineer con experiencia en entornos cloud-native, despliegue de aplicaciones y operación de plataformas, para incorporarse a un proyecto estratégico de gran impacto vinculado al desarrollo de infraestructura para entornos de Inteligencia Artificial, trabajando con tecnologías modernas y sistemas distribuidos. 🧠 Sobre el proyecto Proyecto estratégico enfocado en la construcción de una plataforma tecnológica avanzada para entornos de Inteligencia Artificial, enmarcado en iniciativas de gran escala orientadas a la industrialización de la IA en Europa. Se trata de un entorno donde la infraestructura, la capacidad de cómputo y la eficiencia operativa son clave para soportar sistemas distribuidos de alto procesamiento, contribuyendo al desarrollo de soluciones en sectores estratégicos como industria, energía o servicios críticos. Trabajarás en entornos Kubernetes, Helm, Linux y observabilidad, contribuyendo a la construcción y evolución de plataformas técnicas robustas, escalables y preparadas para soportar cargas de alto procesamiento. 💻 Qué harás en tu día a día • Despliegue y mantenimiento de aplicaciones en entornos Kubernetes., • Gestión y evolución de Helm charts para despliegues estandarizados., • Soporte a equipos de desarrollo en procesos de integración y despliegue de servicios., • Implementación y mantenimiento de soluciones de observabilidad (monitorización, logs y trazas)., • Resolución de incidencias en entornos productivos (troubleshooting)., • Automatización de tareas operativas mediante scripting en Python y Bash., • Administración y soporte de sistemas Linux., • Colaboración en la mejora continua de la plataforma (rendimiento, estabilidad y fiabilidad)., • Participación en despliegues de infraestructura y servicios en producción. 🧰 Stack tecnológico • Orquestación: Kubernetes, • Despliegue: Helm, • Observabilidad: Grafana (u otras herramientas equivalentes), logs, métricas y trazas, • Sistemas: Linux, • Scripting: Python, Bash, • Contenedores: Docker, • CI/CD: Jenkins, GitHub Actions, Azure DevOps (u otros), • Infrastructure as Code (valorable): Terraform, Ansible 🎯 Qué esperamos de ti • Experiencia de 3-4 años en entornos DevOps / Platform / Infraestructura., • Experiencia trabajando con Kubernetes y desarrollo de Helm charts., • Experiencia con herramientas de observabilidad, principalmente stack Grafana (Mimir, Loki, Tempo) y OpenTelemetry., • Experiencia en administración de sistemas Linux., • Conocimientos de sistemas (redes y almacenamiento)., • Experiencia en despliegue y operación de sistemas en producción., • Capacidad de automatización mediante scripting en Python y/o Bash., • Valorable experiencia con herramientas de Infrastructure as Code (Terraform, Ansible)., • Formación en Ingeniería Informática, Telecomunicaciones o similar (valorable). 💼 Qué tenemos para ti • Contrato indefinido en una compañía de tecnología e ingeniería 100 % digital., • Teletrabajo 100% remoto para favorecer la conciliación y el disfrute del tiempo libre., • Flexibilidad real: horario flexible de entrada y salida, con jornada intensiva los viernes y durante verano., • Innovación: participación en proyectos estratégicos con tecnologías modernas y entornos cloud-native., • Formación continua: acceso a plataformas líderes como Udemy, OpenWebinars y MVP., • Desarrollo profesional: modelo de crecimiento basado en tus logros, experiencia y habilidades., • Vacaciones: 23 días laborables + 2 adicionales (24 y 31 de diciembre)., • Plan de retribución flexible: seguro médico, restaurante y otros beneficios adaptables., • Plan de referidos con compensación económica., • Y sobre todo… un entorno laboral excelente, valorado con 4,7/5 por nuestros colaboradores. ✨ Si quieres participar en la construcción de plataformas tecnológicas de nueva generación dentro de un entorno estratégico, este proyecto es para ti. Somos BCNC Group, una empresa de ingeniería y tecnología con presencia en España, Reino Unido, Alemania, Francia y Suecia. Trabajamos con algunas de las multinacionales más relevantes de Europa en sus proyectos estratégicos. #WeHaveOurOwnCode #ourvalues #bcncgroup

MARLEX selecciona para multinacional líder del sector automovilístico un/a Responsable del equipo de sistemas de Servicio al Cliente (CS) – CS Service Systems Team Leader, para liderar la estrategia, implantación y soporte de sistemas de posventa en el mercado de España y Portugal (Iberia). 🌍Alcance del puesto: Responsable de la implementación, mantenimiento y evolución de los sistemas digitales de Servicio al Cliente (postventa), asegurando la correcta integración de herramientas, procesos y soluciones tecnológicas en la red de concesionarios y talleres. • Productos: Automóviles, accesorios y componentes, • Servicios: Atención al Cliente / Postventa, • Enfoque adicional: Consultoría de digitalización Interlocutores principales: Marketing, área Técnica y Formación 🚀 Responsabilidades clave • Implementar proyectos de herramientas de diagnóstico y programación de vehículos., • Coordinar el suministro de equipamiento a la red de concesionarios y talleres independientes., • Supervisar la distribución e instalación de software de posventa., • Diseñar, desarrollar e implementar sistemas de cita previa y gestión documental en talleres., • Implantar sistemas centrales de soporte de servicio (ISPA, AIR, Keyreader, TeleServices, AWP, CDDC, entre otros)., • Coordinar proveedores externos en la instalación de sistemas., • Asesorar y dar soporte a la red de concesionarios y responsables de posventa., • Coordinar con IT la integración de sistemas DMS y otras plataformas digitales., • Dar soporte a sistemas de diagnóstico y taller (ISTA, ISTA-P, ISPA Next/Mobile, KAI, SGATE, NAS…)., • Gestión de hardware en taller (ICOM, ISID, IMIB, Keyreader, iPad…)., • Supervisión de releases de software ISPI y actualizaciones en la red., • Soporte a sistemas corporativos de posventa (AWP, PAC, ConnectedDrive Dealer Cockpit, RITA, RSU, entre otros)., • Gestión de sistemas locales (OAS, Portal Posventa) y proyectos de digitalización., • Soporte a talleres independientes y plataformas digitales asociadas., • Colaboración con Formación, Soporte Técnico y Motorrad. 📊 Impacto del puesto • Digitalización de procesos en la red de concesionarios., • Implantación de sistemas digitales en taller., • Mejora de eficiencia operativa y experiencia de cliente., • Optimización de procesos de posventa., • Soporte estratégico a la red Iberia. 🎓 Perfil requerido • Formación universitaria en Ciencias Físicas, Ingeniería o similar., • +6 años de experiencia en sistemas de posventa con liderazgo., • Inglés alto imprescindible; portugués valorable., • MS Office avanzado., • Conocimiento de DMS valorable., • Experiencia en automoción., • Perfil analítico y orientado a la digitalización. 💼 Se ofrece • Contrato indefinido (Permanent Position), • Banda salarial: 38.000 € – 40.000 € brutos anuales + bonus + beneficios, • Multinacional líder del sector automovilístico, • Entorno internacional (España y Portugal), • Proyecto estratégico de digitalización, • Modelo híbrido de trabajo, • Horario flexible, • Entorno innovador y dinámico

At Auren Personas, we operate within the Selection & Executive Search division, providing specialized Human Resources consulting services. We are currently collaborating with a leading company in the the consumer goods sector, based in Valencia, which is looking to expand its team by hiring a professional for the position of Team Leader Customer & Consumer Service Manager The company operates within the camping and outdoor consumer goods industry and manages a portfolio of leading brands in Europe, each with its own identity, forming a strong and complementary offering. These brands cover multiple product categories including camping furniture, leisure products, and tableware, known for their quality, innovation, and design. From its headquarters and distribution center in Europe, the company supplies customers across Europe, including distributors, agents, retailers, and consumers. In addition, it has multiple offices across Europe dedicated to sales, innovation, and marketing activities. With a dedicated team of approximately 40 colleagues, the organization focuses on growth, innovation, and strengthening its position in the international market. About the Role: The company is looking for a proactive and service-driven Team Leader Customer & Consumer Service Manager to lead and further professionalize its international customer and consumer service organization across Europe.This role is based in Valencia, Spain, and is responsible for managing and developing a customer service team operating across The Netherlands, Germany, and Spain, while ensuring the highest possible level of service towards both B2B customers and end consumers. The Team Leader Customer & Consumer Service Manager will play a key role in elevating the department to the next level by implementing AI-driven solutions, optimizing existing software systems, and improving operational processes to efficiently manage the increasing volume of customer and consumer inquiries. This role requires strong leadership, operational oversight, cross-functional collaboration, and a continuous improvement mindset. The ideal candidate combines strong people management skills with a hands-on operational approach and has the ability to improve systems, processes, and customer experiences in a fast-moving international environment. Leadership & Team Management Lead, coach, and develop the international customer and consumer service team across: The Netherlands Germany Spain Create a service-oriented, performance-driven, and customer-focused culture Ensure clear communication, efficient workflows, and strong collaboration between teams and regions Implement KPIs, reporting structures, and performance monitoring to improve service quality and efficiency Support team development through training, coaching, and continuous process improvement initiatives Customer & Consumer Service Excellence Ensure outstanding service delivery towards B2B customers and end consumers across all markets Act as escalation point for complex customer issues and key customer challenges Maintain close oversight of customer satisfaction, response times, and service quality Safeguard consistent communication and professional service across all customer touchpoints Continuously identify opportunities to improve customer experience and service standards Process Optimization & AI Implementation Drive the implementation and optimization of AI tools and existing software systems to improve efficiency and scalability Identify opportunities to automate repetitive tasks and improve response handling processes Analyze workflows and implement improvements to increase speed, accuracy, and operational effectiveness Ensure the department is fully utilizing available systems and technologies Work closely with Operations to optimize integrations and processes Cross-Functional Collaboration Work closely with: Logistics Operations Sales Marketing Finance Ensure smooth internal cooperation to safeguard service levels and customer satisfaction Coordinate proactively on delivery issues, product availability, claims, and operational challenges Support sales activities, promotions, and marketing campaigns to ensure smooth execution and customer communication Systems & Operational Management Maintain strong oversight of all customer service-related systems and processes Monitor operational performance and proactively identify bottlenecks and inefficiencies Ensure accurate and efficient handling of orders, claims, returns, and customer inquiries Contribute to the continuous improvement of internal procedures and operational standards Support scalability and future growth through structured process management Requirements: Experience & Background Proven experience in customer service management, consumer service, or customer operations leadership within an international environment Experience managing and developing international teams Strong background in customer experience, operational processes, and service optimization Experience with ERP, customer service software, and AI-driven support tools Experience in process improvement and operational efficiency projects is highly preferred Industry Affinity Affinity with or experience in consumer goods industry is a strong advantage Understanding of seasonal dynamics, consumer expectations, and retail customer structures is a plus Skills & Competencies Strong leadership and coaching abilities Customer-centric mindset with excellent problem-solving capabilities Strong organizational and operational management skills Experience with AI tools, automation, and customer service systems Analytical and process-driven mindset Strong communication and stakeholder management skills Ability to balance strategic improvements with hands-on operational involvement Fluent in English; Dutch and/or German are strong advantages Spanish language skills are highly preferred Personality Entrepreneurial and proactive Structured and solution-oriented Calm under pressure and able to manage priorities effectively Strong communicator with international cultural awareness Comfortable working in a dynamic, growing organization Benefits: What We Offer A key role in shaping and professionalizing the international customer and consumer service organization High level of ownership and autonomy Opportunity to work across multiple European markets and departments A dynamic and growing organization with strong international brands Opportunity to drive innovation through AI and process optimization Competitive compensation package aligned with experience and performance Thank you for your application and interest. We look forward to discovering your talent! At Auren Selection & Executive Search, we offer a comprehensive range of solutions for talent identification, attraction, selection, and assessment. We provide both local and international services, regardless of hiring volume. Our teams are highly specialized, with over 20 years of experience and a strong track record of success.

Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On site), you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role As a Customer Service Representative in our team, you will: - Handle calls through CRM agent portal - Create quotations and orders via SAP system - Expedite and communicate expected delivery times to customers - Offer basic product advice to individual customer needs (at least catalogue knowledge) - Provide first level technical assistance to help customers identify their requirements for products and services Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Have a proficient or bilingual level of Hungarian and Romanian, and advanced English - Are minimum a high school graduate - Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance - Are customer oriented, have excellent communication skills and have a commercial attitude and awareness - Have a business mindset will help you engage better with your contacts Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full time 39 hours/week permanent contract, Monday to Friday from 7:30 to 16:30 - Salary: 19.623 euros gross/year up to 4.000 euros gross/year bonus - Great office location in Barcelona - Full paid training about the company and the project you will be working on - Career development program and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Responsibilities 1. Responsible for the operation and management of the customer interaction channels, such as service hotlines, emails, ZOOMLINK, social media, etc., providing professional and timely customer service and support. 2. Responsible for answering customer inquiries from with accurate information about ZOOMLION products, technologies, after-sales services, etc. Responsible for registering all kinds of customer requests/inquiries in, including but not limited to: service orders complaint processes, consultation processes and etc. 3. Responsible for customer callbacks and satisfaction surveys,contact customers to get feedback and opinions via all sort of method such as calling, sending email, online chat and on-site, record the callback details and customer feedback in the system. 4. Responsible for monitoring and pushing service process, maintaining close communication with customers and product line service team, reminding service team to proceed with service orders promptly, reporting service violation cases to superiors. 5. Responsible for summarizing and reporting problems/suggestions in daily works, building and optimizing customer service processes and standards. 6. Responsible for promoting customer interaction channels to customers by coordinating with relevant departments to make materials such as service brochures and customer gifts. 7. Responsible for other key tasks assigned by the superiors such across-functional communication and cooperation, training about customer interaction channels (such as introduction of ZOOMLINK function and promotion), translation of working materials, etc. Qualifications 1. Bachelor's degree or above, with professional background in Business Administration, Engineering Machinery, Mechanical Manufacturing, English, International Trade, etc. 2. Over one year experience in after-sales service in the construction machinery industry, familiar with the entire after-sales service process. 3. In addition to being proficient in the Spanish, one must be fluent in English or Chinese and possess good listening, speaking, reading, and writing abilities. 4. Proficient in Microsoft software such as Word, Excel, PowerPoint, etc. 5. Identifying the corporate culture of ZOOMLION, one must have a good sense of service and empathy, be good at listening and communicating, be able to independently communicate with internal and external parties, handle customer demands, and have a strong sense of responsibility.

Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site) , you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: • Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands. - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers - Escalate potential service issues initially with Mentor. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are bilingual or proficient in German plus advanced English - Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration - Have good disposition to work in a customer service environment - Have customer care skills – ability to listen to and understand the customers’ needs - Can take ownership of, and progress calls to resolution or to escalate call to resolution Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full-time 39 hours/week permanent contract: Monday to Friday 9:00 to 18: - Salary 19 623 euros gross/year + up to 2.500 euros gross/year in bonus - Great location in Barcelona - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

At Auren Personas, we operate within the Selection & Executive Search division, providing specialized Human Resources consulting services. We are currently collaborating with a leading company in the the consumer goods sector, based in Valencia, which is looking to expand its team by hiring a professional for the position of Team Leader Customer & Consumer Service Manager The company operates within the camping and outdoor consumer goods industry and manages a portfolio of leading brands in Europe, each with its own identity, forming a strong and complementary offering. These brands cover multiple product categories including camping furniture, leisure products, and tableware, known for their quality, innovation, and design. From its headquarters and distribution center in Europe, the company supplies customers across Europe, including distributors, agents, retailers, and consumers. In addition, it has multiple offices across Europe dedicated to sales, innovation, and marketing activities. With a dedicated team of approximately 40 colleagues, the organization focuses on growth, innovation, and strengthening its position in the international market. About the Role: The company is looking for a proactive and service-driven Team Leader Customer & Consumer Service Manager to lead and further professionalize its international customer and consumer service organization across Europe.This role is based in Valencia, Spain, and is responsible for managing and developing a customer service team operating across The Netherlands, Germany, and Spain, while ensuring the highest possible level of service towards both B2B customers and end consumers. The Team Leader Customer & Consumer Service Manager will play a key role in elevating the department to the next level by implementing AI-driven solutions, optimizing existing software systems, and improving operational processes to efficiently manage the increasing volume of customer and consumer inquiries. This role requires strong leadership, operational oversight, cross-functional collaboration, and a continuous improvement mindset. The ideal candidate combines strong people management skills with a hands-on operational approach and has the ability to improve systems, processes, and customer experiences in a fast-moving international environment. Leadership & Team Management Lead, coach, and develop the international customer and consumer service team across: The Netherlands Germany Spain Create a service-oriented, performance-driven, and customer-focused culture Ensure clear communication, efficient workflows, and strong collaboration between teams and regions Implement KPIs, reporting structures, and performance monitoring to improve service quality and efficiency Support team development through training, coaching, and continuous process improvement initiatives Customer & Consumer Service Excellence Ensure outstanding service delivery towards B2B customers and end consumers across all markets Act as escalation point for complex customer issues and key customer challenges Maintain close oversight of customer satisfaction, response times, and service quality Safeguard consistent communication and professional service across all customer touchpoints Continuously identify opportunities to improve customer experience and service standards Process Optimization & AI Implementation Drive the implementation and optimization of AI tools and existing software systems to improve efficiency and scalability Identify opportunities to automate repetitive tasks and improve response handling processes Analyze workflows and implement improvements to increase speed, accuracy, and operational effectiveness Ensure the department is fully utilizing available systems and technologies Work closely with Operations to optimize integrations and processes Cross-Functional Collaboration Work closely with: Logistics Operations Sales Marketing Finance Ensure smooth internal cooperation to safeguard service levels and customer satisfaction Coordinate proactively on delivery issues, product availability, claims, and operational challenges Support sales activities, promotions, and marketing campaigns to ensure smooth execution and customer communication Systems & Operational Management Maintain strong oversight of all customer service-related systems and processes Monitor operational performance and proactively identify bottlenecks and inefficiencies Ensure accurate and efficient handling of orders, claims, returns, and customer inquiries Contribute to the continuous improvement of internal procedures and operational standards Support scalability and future growth through structured process management Requirements: Experience & Background Proven experience in customer service management, consumer service, or customer operations leadership within an international environment Experience managing and developing international teams Strong background in customer experience, operational processes, and service optimization Experience with ERP, customer service software, and AI-driven support tools Experience in process improvement and operational efficiency projects is highly preferred Industry Affinity Affinity with or experience in consumer goods industry is a strong advantage Understanding of seasonal dynamics, consumer expectations, and retail customer structures is a plus Skills & Competencies Strong leadership and coaching abilities Customer-centric mindset with excellent problem-solving capabilities Strong organizational and operational management skills Experience with AI tools, automation, and customer service systems Analytical and process-driven mindset Strong communication and stakeholder management skills Ability to balance strategic improvements with hands-on operational involvement Fluent in English; Dutch and/or German are strong advantages Spanish language skills are highly preferred Personality Entrepreneurial and proactive Structured and solution-oriented Calm under pressure and able to manage priorities effectively Strong communicator with international cultural awareness Comfortable working in a dynamic, growing organization Benefits: What We Offer A key role in shaping and professionalizing the international customer and consumer service organization High level of ownership and autonomy Opportunity to work across multiple European markets and departments A dynamic and growing organization with strong international brands Opportunity to drive innovation through AI and process optimization Competitive compensation package aligned with experience and performance Thank you for your application and interest. We look forward to discovering your talent! At Auren Selection & Executive Search, we offer a comprehensive range of solutions for talent identification, attraction, selection, and assessment. We provide both local and international services, regardless of hiring volume. Our teams are highly specialized, with over 20 years of experience and a strong track record of success.

Teleoperador/a Atención al Cliente en Carretera – Jornada Completa – Madrid (Alcobendas) ¿Te gusta ayudar a las personas y buscas una oportunidad en atención al cliente? Buscamos Teleoperadores/as de Atención al Cliente para un servicio de asistencia en carretera, gestionando llamadas y solicitudes de usuarios que necesitan apoyo durante sus desplazamientos. ¿Cuáles serán tus funciones? Atención telefónica a clientes. Gestión de incidencias y solicitudes de asistencia en carretera. Coordinación y seguimiento de servicios. Resolución de consultas y orientación al cliente. Registro de información en las herramientas de gestión. ¿Qué ofrecemos? Contrato fijo discontinuo del 22/06 al 30/09 . Jornada completa de 39 horas semanales . Trabajo de lunes a domingo con festivos (máximo 2 fines de semana al mes). Dos turnos disponibles (a elegir) : Turno de mañana: 08:00 a 16:00 Turno de tarde: 16:00 a 00:00 Trabajo presencial en Alcobendas (Madrid) . Buen ambiente de trabajo y acompañamiento continuo. Formación Formación inicial obligatoria. Fechas: del 15/06 al 19/06 de 15h a 23h o de 8h a 16h Remuneración: 150 € tras superar el periodo de prueba. Requisitos Valorable experiencia en atención al cliente o contact center. Buenas habilidades comunicativas y orientación al cliente. Manejo básico de herramientas informáticas. Disponibilidad para trabajar fines de semana según cuadrante. Disponibilidad para realizar la formación previa.

Workster is partnering with one of the largest global outsourcing companies to recruit Spanish-speaking Customer Support Experts for various international projects across multiple industries. These roles support major global companies in areas such as social media, digital communication, mobility, online payments, cybersecurity, e-commerce, and consumer electronics, all without disclosing brand names. As a Customer Support Expert, you will help users across different platforms and services, ensuring a smooth, safe, and high-quality experience. Stay informed about the specific project’s policies, products, and guidelines Communicate clearly and professionally, in writing and verbally Investigate and resolve inquiries related to accounts, usage, and service issues Respond to user questions with high quality, speed, and empathy Analyze incoming data to enhance the overall user experience Support enforcement of platform or service rules when required Review reported content or cases within agreed timeframes C1 level Spanish Good English (B2) Availability for remote roles within Greece or for office-based positions in Athens (depending on the project) Customer Support experience is a plus Confident computer and internet skills Multiple project options , matched to your skills and preferences Remote positions anywhere in Greece and onsite roles in Athens Relocation package for Athens-based roles (flight, hotel stay, and housing assistance) Competitive salary + performance bonuses Rotational shifts depending on the project Full training, continuous support, and strong career development opportunities

Workster is partnering with one of the largest global outsourcing companies to recruit Spanish-speaking Customer Support Experts for various international projects across multiple industries. These roles support major global companies in areas such as social media, digital communication, mobility, online payments, cybersecurity, e-commerce, and consumer electronics, all without disclosing brand names. As a Customer Support Expert, you will help users across different platforms and services, ensuring a smooth, safe, and high-quality experience. Stay informed about the specific project’s policies, products, and guidelines Communicate clearly and professionally, in writing and verbally Investigate and resolve inquiries related to accounts, usage, and service issues Respond to user questions with high quality, speed, and empathy Analyze incoming data to enhance the overall user experience Support enforcement of platform or service rules when required Review reported content or cases within agreed timeframes C1 level Spanish Good English (B2) Availability for remote roles within Greece or for office-based positions in Athens (depending on the project) Customer Support experience is a plus Confident computer and internet skills Multiple project options , matched to your skills and preferences Remote positions anywhere in Greece and onsite roles in Athens Relocation package for Athens-based roles (flight, hotel stay, and housing assistance) Competitive salary + performance bonuses Rotational shifts depending on the project Full training, continuous support, and strong career development opportunities

Sales Regional Account Manager – Southern Europe (Based in Spain or Italy) Unattended Retail | Smart Vending | Payments | IoT | SaaS Location: Remote – Southern Europe Languages: English plus another European language. About the Company: Our client is a global technology leader within the unattended retail and smart commerce sector. With a significant installed customer base across North America and a growing international presence with European business in Sweden, Greece, Germany, Italy & Portugal already, the business provides innovative solutions spanning cashless payments, vending management, telemetry, micro markets, smart coolers, self-service retail and connected commerce technologies. Following substantial recent investment and strategic expansion initiatives, the organisation is accelerating growth across Europe and is seeking experienced commercial professionals to help drive market penetration and establish long-term partnerships across key territories. The business combines the agility of a growth-focused technology company with the backing, resources and stability of a large international organisation. The Opportunity: This is not a traditional lead generation or entry-level business development role. We are seeking experienced business development professionals with a proven ability to develop new markets, build strategic partnerships and generate revenue growth across Europe. You will play a key role in supporting the company's continued expansion across the DACH region, France, Italy, Spain and other priority European markets. The successful candidate will possess a strong understanding of unattended retail, vending technology, payments, telemetry, IoT, self-service retail or adjacent sectors and be comfortable engaging with senior decision-makers across operators, distributors, manufacturers and channel partners. Key Responsibilities: Identify, qualify and develop new business opportunities across Europe Build and manage strategic relationships with operators, distributors, resellers and channel partners Develop territory growth plans and execute market expansion strategies Engage with senior stakeholders and decision-makers within target organisations Support the development of partner ecosystems across key markets Collaborate with product, marketing and leadership teams to influence commercial strategy Attend industry exhibitions, conferences and customer meetings throughout Europe Monitor competitor activity, market trends and customer requirements Maintain accurate forecasting, pipeline management and CRM reporting Candidate Profile: Essential- 5-10+ years' experience in business development, sales, channel management or strategic account management Proven success within unattended retail, vending, payments, fintech, telemetry, IoT or related technology sectors Strong track record of generating new business and opening new markets Experience developing channel, distributor or strategic partner relationships Excellent communication, presentation and commercial negotiation skills Ability to work autonomously within a fast-paced international environment Highly Desirable- Existing network within European vending, unattended retail or payments markets Experience selling hardware-enabled SaaS, payment solutions or connected technology platforms Understanding of cashless payments, acquiring, processing, telemetry or self-service retail ecosystems Previous responsibility for multi-country European territories Additional European languages would be viewed favourably. What's on Offer? Opportunity to join a recognised global market leader Significant growth plans and investment across Europe Ability to influence commercial strategy and market expansion Exposure to senior leadership and international stakeholders Competitive salary, bonus and benefits package Long-term career progression within a rapidly growing technology business This opportunity would suit commercially ambitious professionals who enjoy building markets, developing strategic partnerships and driving growth within high-growth technology environments.

About Us: RevSync is a B2B GTM agency. We help B2B companies build and run their outbound engine end to end: LinkedIn outreach, email outreach, and revenue operations (RevOps). That means list building, campaign strategy, copy, offer design, and the technical automation behind it all. Our clients hire us to fill their pipeline, and we deliver. We’re a lean, killer team. You’ll be the commercial face of the business. The Role: We’re looking for one person to own the full commercial cycle: find new clients, close them, and keep them happy. You’ll be the person prospects meet first and the person existing clients trust on their weekly strategy calls. This is a hunter and a relationship-builder. If you only like one half of that, this isn’t your role. To be clear: you won’t be executing the campaigns yourself, and you won’t be alone on client calls. Our campaign and automation specialists build and run the work, and they join you on the weekly client calls to handle the technical detail. Your job is to own the strategy and the relationship, with the team backing you up. What you will own: • Source new B2B clients through outbound (LinkedIn and email) using our own GTM playbook (you’ll be running the exact motion we sell). • Close discovery and sales calls, write proposals, and bring deals over the line. • Service & retain clients as their main point of contact, including leading the LinkedIn and email campaign strategy portion of weekly client calls (our automation lead covers the automation side; you cover outreach strategy, copy, and offer). • Work alongside our campaign execution team (who build the campaigns) and translate strategy into clear direction clients can act on. • Spot opportunities to expand accounts and feed insight back into how we package and price our services. You are a strong fit if you have: • Excellent, fluent professional English, spoken and written. You will be the face of the company on every client call; this is non-negotiable. • Proven B2B sales experience, ideally full-cycle (you’ve sourced and closed, not just one). • Real client-facing experience: you’re comfortable leading a call, guiding a client, and being the calm expert in the room. • Hands-on familiarity with B2B outbound: LinkedIn and cold email campaigns, sequencing, copywriting, and offer/messaging strategy. • Comfort with modern GTM tooling (e.g. LinkedIn automation, email-sending infrastructure, CRMs, enrichment/list-building tools). You don’t need to be an engineer, but you shouldn’t be afraid of the stack. Bonus Points: • You’ve worked at or run a B2B GTM agency before. • You understand RevOps / GTM infrastructure and automation (n8n, HeyReach, Clay, Instantly or similar). • You’ve sold services (not just SaaS) and know how agency retainers work. Logistics: • Fully remote, comfortable with EST/PST Hours • Timezone overlap required: our clients are largely North American, and client calls happen during their business hours. You must be available to take calls in the afternoon/early evening your time (roughly covering North American mornings). Please confirm you can do this when you apply. How to Apply: Send your CV and a short note (or a 60-second video, bonus points) covering: 1. A B2B deal you sourced and closed yourself. 2. Your experience with LinkedIn / email outreach. 3. Confirmation you can cover North American call hours.

About the Role WSO2 is seeking a Commercial Account Manager to drive growth across Spain, with responsibility for expanding existing customer accounts while also acquiring new commercial and mid-enterprise customers. This role requires disciplined account management, proactive prospecting, and strong execution across the full sales cycle. The successful candidate will own a defined territory, working closely with sales engineering, channels & alliances, and marketing to drive predictable revenue growth. Key Responsibilities Account Growth & Retention Own and grow a portfolio of existing commercial accounts through renewals, upsell, and cross-sell opportunities Develop strong account understanding, stakeholder mapping, and expansion strategies Ensure high customer satisfaction and proactive churn risk management New Business Acquisition Proactively prospect and acquire new commercial customers within the assigned territory Drive end-to-end sales cycles: discovery, qualification, value articulation, negotiation, and close Build a healthy, predictable pipeline aligned to targets Territory & Pipeline Management Own a defined territory, balancing existing accounts and new logo focus Maintain disciplined pipeline coverage and forecasting accuracy Manage the entire sales cycle (prospecting, qualification, value creation, close planning, negotiation) Partner & Ecosystem Engagement Work with regional partners and SI ecosystem to co-sell and expand reach Leverage partner capabilities to unlock new opportunities and accelerate deals Cross-Functional Collaboration Partner with Solution Engineering to position WSO2’s API, integration, and IAM platforms effectively Collaborate with marketing on regional campaigns, events, and pipeline-generation initiatives Work closely with the A&C team to onboard and execute partner-led and co-sell motions Qualifications and Skills 5+ years of B2B technology sales experience, preferably in SaaS, or middleware Proven experience in commercial / mid-market account management and new logo acquisition Strong understanding of enterprise buying processes and multi-stakeholder sales Experience selling platforms related to API management, integration, IAM, cloud, or digital platforms is a strong plus Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving skills. Proficiency in CRM systems (e.g., Salesforce) and other sales tools. Bachelor’s degree or equivalent. About WSO2 WSO2 provides the foundational technology that powers the agentic enterprise, enabling organizations to build, govern, and scale autonomous, AI-driven systems. Its unified stack includes an agent platform, an industry-recognized API platform, integration platform, an analyst-recognized identity platform, and an engineering platform to deliver trusted, scalable digital experiences. WSO2’s open-source, API-first, and AI-enabled approach helps enterprises to accelerate innovation. Founded in 2005, WSO2 has offices in Australia, Brazil, Germany, India, Spain, Sri Lanka, the UAE, the UK, and the US, generating over USD 100M in annual recurring revenue. Visit wso2.com to learn more.

Experience the power of a game-changing career We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On site), you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. As a Customer Service Representative in our team, you will: - Handle calls through CRM agent portal - Create quotations and orders via SAP system - Provide first level technical assistance to help customers identify their requirements for products and services We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Have a proficient or bilingual level of Hungarian and Romanian, and advanced English - Are minimum a high school graduate - Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance - Are customer oriented, have excellent communication skills and have a commercial attitude and awareness - We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: - Full time 39 hours/week permanent contract, Monday to Friday from 7:30 to 16:30 - Great office location in Barcelona - Full paid training about the company and the project you will be working on - At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

En ATIR Hospitality, grupo inversor y operador hotelero de primer nivel en España (propietarios de activos icónicos como el Cotton House Hotel, Autograph Collection en Barcelona o el Hotel Montera Madrid Curio Collection by Hilton), estamos desarrollando un nuevo y exclusivo proyecto hotelero de 5

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions.Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specia

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año

About the Role WSO2 is seeking a Commercial Account Manager to drive growth across Spain, with responsibility for expanding existing customer accounts while also acquiring new commercial and mid-enterprise customers. This role requires disciplined account management, proactive prospecting, and strong execution across the full sales cycle. The successful candidate will own a defined territory, working closely with sales engineering, channels & alliances, and marketing to drive predictable revenue growth. Key Responsibilities Account Growth & Retention • Own and grow a portfolio of existing commercial accounts through renewals, upsell, and cross-sell opportunities, • Develop strong account understanding, stakeholder mapping, and expansion strategies, • Ensure high customer satisfaction and proactive churn risk management New Business Acquisition • Proactively prospect and acquire new commercial customers within the assigned territory, • Drive end-to-end sales cycles: discovery, qualification, value articulation, negotiation, and close, • Build a healthy, predictable pipeline aligned to targets Territory & Pipeline Management • Own a defined territory, balancing existing accounts and new logo focus, • Maintain disciplined pipeline coverage and forecasting accuracy, • Manage the entire sales cycle (prospecting, qualification, value creation, close planning, negotiation) Partner & Ecosystem Engagement • Work with regional partners and SI ecosystem to co-sell and expand reach, • Leverage partner capabilities to unlock new opportunities and accelerate deals Cross-Functional Collaboration • Partner with Solution Engineering to position WSO2’s API, integration, and IAM platforms effectively, • Collaborate with marketing on regional campaigns, events, and pipeline-generation initiatives, • Work closely with the A&C team to onboard and execute partner-led and co-sell motions Qualifications and Skills • 5+ years of B2B technology sales experience, preferably in SaaS, or middleware, • Proven experience in commercial / mid-market account management and new logo acquisition, • Strong understanding of enterprise buying processes and multi-stakeholder sales, • Experience selling platforms related to API management, integration, IAM, cloud, or digital platforms is a strong plus, • Excellent communication, presentation, and interpersonal skills., • Strong analytical and problem-solving skills., • Proficiency in CRM systems (e.g., Salesforce) and other sales tools., • Bachelor’s degree or equivalent. About WSO2 WSO2 provides the foundational technology that powers the agentic enterprise, enabling organizations to build, govern, and scale autonomous, AI-driven systems. Its unified stack includes an agent platform, an industry-recognized API platform, integration platform, an analyst-recognized identity platform, and an engineering platform to deliver trusted, scalable digital experiences. WSO2’s open-source, API-first, and AI-enabled approach helps enterprises to accelerate innovation. Founded in 2005, WSO2 has offices in Australia, Brazil, Germany, India, Spain, Sri Lanka, the UAE, the UK, and the US, generating over USD 100M in annual recurring revenue. Visit wso2.com to learn more.

About the Role WSO2 is seeking a Commercial Account Manager to drive growth across Spain, with responsibility for expanding existing customer accounts while also acquiring new commercial and mid-enterprise customers. This role requires disciplined account management, proactive prospecting, and strong execution across the full sales cycle. The successful candidate will own a defined territory, working closely with sales engineering, channels & alliances, and marketing to drive predictable revenue growth. Key Responsibilities Account Growth & Retention • Own and grow a portfolio of existing commercial accounts through renewals, upsell, and cross-sell opportunities, • Develop strong account understanding, stakeholder mapping, and expansion strategies, • Ensure high customer satisfaction and proactive churn risk management New Business Acquisition • Proactively prospect and acquire new commercial customers within the assigned territory, • Drive end-to-end sales cycles: discovery, qualification, value articulation, negotiation, and close, • Build a healthy, predictable pipeline aligned to targets Territory & Pipeline Management • Own a defined territory, balancing existing accounts and new logo focus, • Maintain disciplined pipeline coverage and forecasting accuracy, • Manage the entire sales cycle (prospecting, qualification, value creation, close planning, negotiation) Partner & Ecosystem Engagement • Work with regional partners and SI ecosystem to co-sell and expand reach, • Leverage partner capabilities to unlock new opportunities and accelerate deals Cross-Functional Collaboration • Partner with Solution Engineering to position WSO2’s API, integration, and IAM platforms effectively, • Collaborate with marketing on regional campaigns, events, and pipeline-generation initiatives, • Work closely with the A&C team to onboard and execute partner-led and co-sell motions Qualifications and Skills • 5+ years of B2B technology sales experience, preferably in SaaS, or middleware, • Proven experience in commercial / mid-market account management and new logo acquisition, • Strong understanding of enterprise buying processes and multi-stakeholder sales, • Experience selling platforms related to API management, integration, IAM, cloud, or digital platforms is a strong plus, • Excellent communication, presentation, and interpersonal skills., • Strong analytical and problem-solving skills., • Proficiency in CRM systems (e.g., Salesforce) and other sales tools., • Bachelor’s degree or equivalent. About WSO2 WSO2 provides the foundational technology that powers the agentic enterprise, enabling organizations to build, govern, and scale autonomous, AI-driven systems. Its unified stack includes an agent platform, an industry-recognized API platform, integration platform, an analyst-recognized identity platform, and an engineering platform to deliver trusted, scalable digital experiences. WSO2’s open-source, API-first, and AI-enabled approach helps enterprises to accelerate innovation. Founded in 2005, WSO2 has offices in Australia, Brazil, Germany, India, Spain, Sri Lanka, the UAE, the UK, and the US, generating over USD 100M in annual recurring revenue. Visit wso2.com to learn more.

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año

Cada día, los productos y soluciones de Jungheinrich se utilizan para mover millones de mercancías en centros logísticos de todo el mundo. Llevamos 70 años apoyando a nuestros clientes en cada paso del camino con nuestros productos innovadores, seguros y sostenibles, que van desde carretillas elevadoras hasta estanterías, software y robots móviles. Invertimos en talento y fomentamos una cultura de apertura, integridad y respeto mutuo. Incorporándote a Jungheinrich tienes la posibilidad de trabajar en un entorno internacional, diverso y multidisciplinar. Strategic Account Manager... ¡Te estamos buscando! ¿Cómo será tu día a día? • Definir y ejecutar planes estratégicos a corto, medio y largo plazo, con una visión 360° del negocio, para los clientes asignados, de acuerdo con los objetivos de la Dirección Comercial y las directrices del grupo., • Realizar una venta consultiva en todas las líneas de negocio, asegurando una explotación integral del mercado y una adecuada coordinación interna con los departamentos implicados., • Preparar presentaciones corporativas y de producto para ofrecer un asesoramiento de calidad (demos, presentaciones, resolución de incidencias, etc.)., • Asegurar el Market Penetration Contact (Obj: 100%), desarrollar y fortalecer las relaciones con los clientes asignados mediante visitas regulares a todos los centros y con los interlocutores clave (compradores, prescriptores, responsables logísticos, etc.)., • Gestionar de forma proactiva los indicadores de actividad comercial (KPIs), corrigiendo desviaciones y asegurando el adecuado desarrollo de cada cuenta., • Asegurar la ejecución de los planes de acción definidos en las reuniones periódicas de seguimiento. Requisitos: • Buscamos una persona con formación en Ciclo Formativo o Universitaria acostumbrada a tratar con ventas técnicas y al detalle, • Nivel alto de inglés (B2-C1), • Experiencia previa en puesto similar de, al menos, 5 años, • Disponibilidad para viajar por todo el territorio nacional >60%, • Habilidades de negociación, orientación al cliente, orientación a resultados y pensamiento estratégico. En Jungheinrich queremos que tod@s se sientan bienvenidos/as y motivados/as, por lo que ofrecemos: • Ser parte de una compañía multinacional líder, en constante crecimiento y con valores corporativos sólidos. Con nuestra certificación Great Place to Work, garantizamos un entorno laboral excepcional y flexible, enfocado en el bienestar de nuestros colaboradores/as., • Contrato indefinido, • Horario flexible e intensivo todos los viernes del año, • Modelo híbrido de trabajo, • Coche de empresa, tarjeta Solred, • Posibilidad de disponer un pack de retribución flexible según tus necesidades y preferencias con seguro médico (subvencionado al 50%), ticket guardería y ticket restaurant, • PPSE (Plan de Previsión Social), • Posibilidad de elegir como quieres recibir tu retribución en 12, 14 o 16 pagas., • Plataforma de Bienestar, un servicio gratuito, que os ayudará a mejorar vuestra calidad de vida y aumentar vuestro bienestar laboral y personal., • Formación inicial y continua a cargo de la empresa Para más información visítanos en www.jungheinrich.es

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe. As the primary point of contact for our customers in the DACH-region, we’re looking for a Customer Service & Asset Specialist to join our team. In this role, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from either: • our Bönen (Germany) office OR, • our office in Agrate Brianza, Milan (Italy) OR, • our office in Madrid (Spain) The chosen location will depend on what is most practical for the candidate. Your responsibilities • You provide customer support in the DACH region and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good German and English language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, depending on the final location of hire, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

En R&S Jobs, buscamos un perfil Teleoperador/a de Renovación de Clientes para formar parte de una empresa líder en el mercado energético. Qué estamos buscando? * Experiencia como Teleoperador/a en atención al cliente o ventas del sector energético.

Cada día, los productos y soluciones de Jungheinrich se utilizan para mover millones de mercancías en centros logísticos de todo el mundo. Llevamos 70 años apoyando a nuestros clientes en cada paso del camino con nuestros productos innovadores, seguros y sostenibles, que van desde carretillas elevadoras hasta estanterías, software y robots móviles. Invertimos en talento y fomentamos una cultura de apertura, integridad y respeto mutuo. Incorporándote a Jungheinrich tienes la posibilidad de trabajar en un entorno internacional, diverso y multidisciplinar. Strategic Account Manager... ¡Te estamos buscando! ¿Cómo será tu día a día? • Definir y ejecutar planes estratégicos a corto, medio y largo plazo, con una visión 360° del negocio, para los clientes asignados, de acuerdo con los objetivos de la Dirección Comercial y las directrices del grupo., • Realizar una venta consultiva en todas las líneas de negocio, asegurando una explotación integral del mercado y una adecuada coordinación interna con los departamentos implicados., • Preparar presentaciones corporativas y de producto para ofrecer un asesoramiento de calidad (demos, presentaciones, resolución de incidencias, etc.)., • Asegurar el Market Penetration Contact (Obj: 100%), desarrollar y fortalecer las relaciones con los clientes asignados mediante visitas regulares a todos los centros y con los interlocutores clave (compradores, prescriptores, responsables logísticos, etc.)., • Gestionar de forma proactiva los indicadores de actividad comercial (KPIs), corrigiendo desviaciones y asegurando el adecuado desarrollo de cada cuenta., • Asegurar la ejecución de los planes de acción definidos en las reuniones periódicas de seguimiento. Requisitos: • Buscamos una persona con formación en Ciclo Formativo o Universitaria acostumbrada a tratar con ventas técnicas y al detalle, • Nivel alto de inglés (B2-C1), • Experiencia previa en puesto similar de, al menos, 5 años, • Disponibilidad para viajar por todo el territorio nacional >60%, • Habilidades de negociación, orientación al cliente, orientación a resultados y pensamiento estratégico. En Jungheinrich queremos que tod@s se sientan bienvenidos/as y motivados/as, por lo que ofrecemos: • Ser parte de una compañía multinacional líder, en constante crecimiento y con valores corporativos sólidos. Con nuestra certificación Great Place to Work, garantizamos un entorno laboral excepcional y flexible, enfocado en el bienestar de nuestros colaboradores/as., • Contrato indefinido, • Horario flexible e intensivo todos los viernes del año, • Modelo híbrido de trabajo, • Coche de empresa, tarjeta Solred, • Posibilidad de disponer un pack de retribución flexible según tus necesidades y preferencias con seguro médico (subvencionado al 50%), ticket guardería y ticket restaurant, • PPSE (Plan de Previsión Social), • Posibilidad de elegir como quieres recibir tu retribución en 12, 14 o 16 pagas., • Plataforma de Bienestar, un servicio gratuito, que os ayudará a mejorar vuestra calidad de vida y aumentar vuestro bienestar laboral y personal., • Formación inicial y continua a cargo de la empresa Para más información visítanos en www.jungheinrich.es

As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. What You’ll Do • Advise and arrange travel for corporate business customers (both individuals and groups), • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services, • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations, • Use Global Distribution Systems (GDSs) such as Amadeus. Training may be provided, • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements, • Use positive telephone service techniques and act on special customer requests, • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For • Passion for excellence in client service, including proactive anticipation of needs, • Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo), • Professional communication in German & English (written and verbal), • Attention to detail, • Act with integrity, and look after personal traveler information, • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation), • Resolving customer issues quickly and independently / with supplier, • Teamwork and openness to feedback

Apoyar la configuración de cuentas con equipos internos. Mantener contacto regular con los clientes. Capacidad para coordinar con equipos internos.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe. As the primary point of contact for our customers in the DACH-region, we’re looking for a Customer Service & Asset Specialist to join our team. In this role, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from either: • our Bönen (Germany) office OR, • our office in Agrate Brianza, Milan (Italy) OR, • our office in Madrid (Spain) The chosen location will depend on what is most practical for the candidate. Your responsibilities • You provide customer support in the DACH region and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good German and English language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, depending on the final location of hire, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Somos la firma global de talento: Selección, headhunting, formación y consultoría de Eurofirms Group. En Claire Joster creemos en el talento único de cada persona y sabemos que la diversidad aporta valor a los equipos, impulsando organizaciones más innovadoras, creativas y eficientes. Por eso, como parte de Eurofirms Group, y de acuerdo con nuestra cultura People first, trabajamos para generar entornos laborales inclusivos en los que cada individuo pueda crecer y desarrollar su mejor versión. Asimismo, buscamos actuar como agentes de cambio para promover la igualdad de oportunidades en nuestro entorno, fomentando el respeto y apostando por la diversidad en todas sus formas. Buscamos incorporar un/a Customer Service Specialist con alto nivel de francés e inglés para una reconocida compañía del sector lujo. La persona seleccionada será responsable de ofrecer una experiencia excepcional al cliente, alineada con los estándares premium de la marca, gestionando consultas y asegurando un servicio personalizado y de alta calidad. Funciones • Atención al cliente a través de distintos canales (teléfono, email, chat)., • Gestión de consultas, pedidos, incidencias y seguimiento de casos., • Asesoramiento personalizado sobre productos y servicios., • Coordinación con otros departamentos (logística, ventas, retail)., • Garantizar una experiencia de cliente alineada con los valores de marca premium., • Gestión de devoluciones, cambios y resoluciones con enfoque en satisfacción del cliente., • Registro y actualización de información en herramientas CRM. Perfil • Nivel alto de francés e inglés (imprescindible ambos)., • Experiencia previa de al menos 2-3 años en Customer Service, preferiblemente en sector lujo, retail premium., • Excelentes habilidades de comunicación y orientación al cliente., • Perfil resolutivo, empático y con atención al detalle., • Capacidad para gestionar múltiples tareas en entornos dinámicos. Ofrecemos • Incorporación a una firma de referencia en el sector lujo., • Proyecto estable con desarrollo profesional., • Entorno internacional y dinámico., • Salario competitivo según experiencia.

Responsibilities 1. Responsible for the operation and management of the customer interaction channels, such as service hotlines, emails, ZOOMLINK, social media, etc., providing professional and timely customer service and support., 2. Responsible for answering customer inquiries from with accurate information about ZOOMLION products, technologies, after-sales services, etc. Responsible for registering all kinds of customer requests/inquiries in, including but not limited to: service orders complaint processes, consultation processes and etc., 3. Responsible for customer callbacks and satisfaction surveys,contact customers to get feedback and opinions via all sort of method such as calling, sending email, online chat and on-site, record the callback details and customer feedback in the system., 4. Responsible for monitoring and pushing service process, maintaining close communication with customers and product line service team, reminding service team to proceed with service orders promptly, reporting service violation cases to superiors., 5. Responsible for summarizing and reporting problems/suggestions in daily works, building and optimizing customer service processes and standards., 6. Responsible for promoting customer interaction channels to customers by coordinating with relevant departments to make materials such as service brochures and customer gifts., 7. Responsible for other key tasks assigned by the superiors such across-functional communication and cooperation, training about customer interaction channels (such as introduction of ZOOMLINK function and promotion), translation of working materials, etc. Qualifications 1. Bachelor's degree or above, with professional background in Business Administration, Engineering Machinery, Mechanical Manufacturing, English, International Trade, etc., 2. Over one year experience in after-sales service in the construction machinery industry, familiar with the entire after-sales service process., 3. In addition to being proficient in the Spanish, one must be fluent in English or Chinese and possess good listening, speaking, reading, and writing abilities., 4. Proficient in Microsoft software such as Word, Excel, PowerPoint, etc., 5. Identifying the corporate culture of ZOOMLION, one must have a good sense of service and empathy, be good at listening and communicating, be able to independently communicate with internal and external parties, handle customer demands, and have a strong sense of responsibility.

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

Somos la firma global de talento: Selección, headhunting, formación y consultoría de Eurofirms Group. En Claire Joster creemos en el talento único de cada persona y sabemos que la diversidad aporta valor a los equipos, impulsando organizaciones más innovadoras, creativas y eficientes. Por eso, como parte de Eurofirms Group, y de acuerdo con nuestra cultura People first, trabajamos para generar entornos laborales inclusivos en los que cada individuo pueda crecer y desarrollar su mejor versión. Asimismo, buscamos actuar como agentes de cambio para promover la igualdad de oportunidades en nuestro entorno, fomentando el respeto y apostando por la diversidad en todas sus formas. Buscamos incorporar un/a Customer Service Specialist con alto nivel de francés e inglés para una reconocida compañía del sector lujo. La persona seleccionada será responsable de ofrecer una experiencia excepcional al cliente, alineada con los estándares premium de la marca, gestionando consultas y asegurando un servicio personalizado y de alta calidad. Funciones • Atención al cliente a través de distintos canales (teléfono, email, chat)., • Gestión de consultas, pedidos, incidencias y seguimiento de casos., • Asesoramiento personalizado sobre productos y servicios., • Coordinación con otros departamentos (logística, ventas, retail)., • Garantizar una experiencia de cliente alineada con los valores de marca premium., • Gestión de devoluciones, cambios y resoluciones con enfoque en satisfacción del cliente., • Registro y actualización de información en herramientas CRM. Perfil • Nivel alto de francés e inglés (imprescindible ambos)., • Experiencia previa de al menos 2-3 años en Customer Service, preferiblemente en sector lujo, retail premium., • Excelentes habilidades de comunicación y orientación al cliente., • Perfil resolutivo, empático y con atención al detalle., • Capacidad para gestionar múltiples tareas en entornos dinámicos. Ofrecemos • Incorporación a una firma de referencia en el sector lujo., • Proyecto estable con desarrollo profesional., • Entorno internacional y dinámico., • Salario competitivo según experiencia.

Are bilingual or proficient in German plus advanced English.

Are bilingual or proficient in German plus advanced English.