Change Manager
hace 24 horas
León
Function: Chief Operations Office Reporting to: Director Transformation & Enablement Job Location: Europe Hybrid working: full and part time options available Why we need this role As an Operations & Engineering Change Manager, your primary role is to drive and manage change initiatives within the O&E function. You will collaborate closely with cross-functional teams to ensure successful implementation of different types of change: from strategic shifts and business transformation to process and technological improvements. Your purpose is to facilitate smooth transitions, enhance operational efficiency, and maximise business outcomes for Colt. What you will do Maintaining an effective change management function involves: Executive Sponsorship: • Activate visible sponsorship from senior executives to demonstrate leadership support for the change initiatives., • Conduct a comprehensive assessment of the function and the organisation's readiness for change, including culture, leadership alignment, employee capabilities, and potential barriers to change., • Develop a tailored change management strategy that aligns with O&E’s change management framework, objectives and culture., • Develop a proactive and transparent communication plan to keep stakeholders informed and engaged throughout the change process., • Engage with key stakeholders across the organisation, including leaders, frontline employees, support functions, and external partners., • Activate and grow the existing network of change champions from different sub-functions and levels of the organisation to promote awareness, adoption, and advocacy for the change., • Solicit feedback from stakeholders at various stages of the change process to assess progress, identify challenges, and gather insights for continuous improvement., • Establish mechanisms for monitoring and measuring the success of the change management function, including key performance indicators (KPIs), milestones, and qualitative feedback., • Celebrate moments that matter, achievements, and success stories to recognize the efforts of employees, reinforce desired behaviours, and sustain momentum for ongoing change initiatives. Key performance indicators Financial KPIs: • Cost savings achieved through process improvements., • Return on investment (ROI) for implemented initiatives., • Employee engagement and satisfaction during and after the change., • Adoption rate of new processes/technologies., • Reduction in operational disruptions (e.g.: system downtime, user error rates)., • O&E Leadership team., • Managers and cross-functional teams., • Human Resources, Communications and Learning & Development departments., • Change management consultants (if applicable)., • Affected business partners/suppliers (if applicable)., • Industry peers and networks for best practices. What we’re looking for • Worked several years closely with Operations and/or Engineering teams, understanding their ways of working, how their objectives are defined and what success looks like for them., • Experience in dealing with globally distributed teams in hybrid work environments., • Familiar with both incremental changes related to the introduction of new technologies/systems and/or processual shifts as well as organisational transformational changes., • Practice in dealing with different types of stakeholders, including those who may be extremely resistant to change., • Proven track record in combining strategic thinking with a “getting things done” attitude., • Ability to operate and influence at senior management level internally and externally., • Builds long-term relationships internally across different cultures; has exceptional interpersonal skills., • Builds partnerships with internal customers to meet mutual goals., • Excellent communication skills, both written and verbal., • Strong analytical skills and ability to structure and present information appropriately to different types of audiences., • Experience in activating change champions networks and community management. Qualifications: • Relevant experience, knowledge or training required to perform the role effectively. Formal qualifications (e.g. degree, MBA) are welcome but not essential., • Has experience of operating and leading significant change projects and programmes., • Ideally has Change Management certification., • Ideally has led transformation projects at a manager or senior manager level. What we offer you Looking to make a mark? At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion • Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most Recently We Have • Signed the UN Women Empowerment Principles which guide our Gender Action Plan, • Trained 60 (and growing) Colties to be Mental Health First Aiders, • Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages. Benefits Our benefits support you through all parts of life, for both physical and mental health. • Flexible working hours and the option to work from home., • Extensive induction program with experienced mentors and buddies., • Opportunities for further development and educational opportunities., • Global Family Leave Policy., • Employee Assistance Program., • Internal inclusion & diversity employee networks. A global network • When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.