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🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

Desde Iwantic, buscamos un/a Voice Platform Architect para incorporarse directamente a una compañía líder del sector financiero. La persona seleccionada será responsable de diseñar e implementar soluciones avanzadas de voz y IVR, optimizando la experiencia de llamadas, el flujo de atención y la adopción de autoservicio. RESPONSABILIDADES • Diseñar y mantener la arquitectura de telefonía, incluyendo call flows para múltiples departamentos y servicios., • Implementar soluciones de voz integradas con CRM, plataformas AI y sistemas de soporte., • Analizar métricas de llamadas, identificar puntos de fricción y optimizar la experiencia del cliente., • Diseñar tagging de llamadas para capturar datos y generar insights accionables., • Optimizar IVR y soluciones de voice/chat AI para aumentar la resolución automática y la satisfacción del cliente., • Colaborar con Product Owners, Service Architects y equipos de AI para asegurar integración omnicanal., • Proporcionar liderazgo técnico en sistemas de voz, incluyendo SIP, IVR y soluciones cloud., • Gestionar relaciones con vendors y partners, asegurando cumplimiento de objetivos y KPIs. SE REQUIERE • Experiencia demostrable en arquitectura de telefonía y diseño de call flows., • Conocimiento de plataformas de voz empresariales y su integración con sistemas de soporte., • Capacidad analítica para interpretar métricas de llamadas y generar mejoras., • Habilidades de comunicación y colaboración en equipos globales., • Familiaridad con metodologías Agile/Scrum es un plus., • Pasión por crear experiencias de usuario excepcionales. SE OFRECE • Contrato indefinido directamente con cliente final., • Salario competitivo., • Modelo híbrido (2 días de teletrabajo)., • Flexibilidad horaria., • Planes de formación y desarrollo profesional., • Entorno con impacto directo en la experiencia del cliente y alta visibilidad dentro de la organización.

Humanizando la Tecnología. Somos una gran empresa con alma de start-up. Nos organizamos por unidades de conocimiento expertas que colaboran entre sí. Por ello buscamos personas inquietas, que les motiven los retos y con ganas de crecer personal y profesionalmente, que se unan a nuestro equipo para tener un impacto positivo en el mundo a través de la tecnología. ¿TE APUNTAS AL RETO? Como Genesys Developer participarás en proyectos de construcción y mantenimiento de soluciones tecnológicas de contact center, con un equipo de expertos de primer nivel. ¿QUE ESPERAMOS DE TI? • Diseñar, desarrollar y configurar soluciones de contact center sobre plataformas Genesys (Cloud o Engage)., • Implementar y mantener flujos de interacción (voz, chat, email) utilizando herramientas como Architect, IRD o Composer., • Desarrollar integraciones con sistemas externos (CRM, APIs REST, bases de datos)., • Configurar enrutamiento inteligente (routing, colas, skills, estrategias)., • Participar en la automatización de procesos mediante IVR y bots conversacionales., • Analizar incidencias técnicas y proporcionar soporte de nivel 2/3., • Colaborar con equipos de negocio para traducir requisitos funcionales en soluciones técnicas., • Optimizar el rendimiento de la plataforma y asegurar la calidad de las soluciones implementadas., • Documentar desarrollos y configuraciones técnicas. ¿QUE HARÁS EN TU DÍA A DÍA? • Desarrollo y mantenimiento de flujos en Architect, • Configuración y gestión de Data Actions y event-based services, • Conocimientos de JSON, • Experiencia en integración con Salesforce, • Experiencia en integración de APIs REST, • Experiencia en implementación de bots y automatización conversacional, • Conocimientos de Scripting., • Deseable también conocimientos en otras soluciones CCaaS, como AWS u ODIGO. ¿QUE ENCONTRARÁS EN SEIDOR? • Un equipo diverso. Respetamos las diferencias que nos hacen más humanos. 💜, • Compañerismo. Trabajamos en equipo y aprendemos los unos de los otros., • Flexibilidad y conciliación. El teletrabajo está en nuestro ADN. Promovemos la flexibilidad horaria, y tenemos jornada intensiva los viernes y los meses de julio y agosto. 🙌, • Aprendizaje continuo. Formaciones en idiomas, técnicas, certificaciones, etc., • Carrera profesional individualizada, para que seas tú quien decide hasta dónde quieres llegar. 🚀, • Autonomía y posibilidad de proponer y promover nuevas oportunidades., • Programa de retribución flexible. Tickets guardería, restaurante, transporte, y seguro médico., • Descuentos exclusivos y condiciones especiales en tecnología, ocio, viajes, etc. 🌟, • Podrás formar parte de iniciativas solidarias y relacionadas con el medio ambiente.

Accelerate your professional trajectory in the heart of Spain’s cosmopolitan capital. We are currently recruiting driven, German-speaking professionals to support a high-growth fintech initiative in Madrid. Whether you are an established finance specialist or a motivated talent looking to break into the sector, this role offers a premier entry point into a world-class international organization. As a primary liaison for a prestigious financial institution, you will harmonize advanced digital banking platforms with high-touch, professional service, ensuring an elite experience for a global clientele. The Mission: Redefining Financial Service In this capacity, you will operate at the intersection of financial technology and strategic client relations: • Multichannel Consultancy: Provide expert assistance via phone, email, and digital chat regarding account management, complex transactions, and platform navigation., • Analytical Resolution: Proactively diagnose client challenges and deliver precise, high-impact solutions., • Regulatory Integrity: Maintain uncompromising standards of data privacy and adhere to global banking protocols to ensure transactional security., • Linguistic Synergy: Leverage your Spanish proficiency (B2 level) to interface with internal departments and navigate localized systems. Professional Development & Onboarding We prioritize your growth. Before assuming full responsibilities, you will complete an intensive, paid onboarding program designed to transition you into a Fintech Specialist: • Phase I (Training): 5 weeks of immersive, foundational instruction., • Training Hours: 09:00 – 15:00., • Core Curriculum: Mastery of proprietary banking software, international financial regulations, and high-level communication strategies., • Standard Operations: A consistent 35-hour work week following the certification period. Work Environment & Scheduling We offer structured flexibility to support a balanced lifestyle. Candidates may select a fixed shift prior to their commencement: Shift Option Hours (Local Time) Morning 07:00 – 16:00 Afternoon 14:00 – 00:00 Night 22:00 – 07:00 Note: This is a 100% on-site role based in our state-of-the-art Madrid facility. Candidate Profile • Linguistic Mastery: Native or near-native fluency in German (C1/C2) complemented by professional Spanish (B2 minimum)., • Communication Excellence: A sophisticated verbal and written style tailored for a discerning corporate audience., • Legal Standing: Current residency in Madrid (or relocation-ready) with valid EU work authorization. Compensation & Executive Benefits • Base Salary: €22,800 Gross Annual., • Performance Incentive: Up to €1,200 annual KPI-driven bonus., • Health & Security: Comprehensive Private Medical and Life Insurance coverage., • Career Trajectory: Clear internal pathways toward leadership roles, including Team Lead, Quality Assurance, or Corporate Trainer., • Cultural Immersion: Experience a diverse, multicultural workplace in a city celebrated for its world-class culture and lifestyle. Join the Future of Banking If you are ready to define the next generation of digital finance, we invite you to submit your application today. Our talent acquisition team will contact qualified candidates for an initial screening.

MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Key languages : • Excellent command of German, • Excellent command of any other languages (Turkish/French/Polish/Hungarian/Dutch), • Professional level of English Main responsibilities : • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core skills/experience : • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays) What's on offer : • Fully remote position in Spain, • Competitive Salary of EUR 25,000-30,000 OTE, • Permanent contract, • 10% discount on all the company’s products, • Languages Courses, • Medical insurance Our recruitment process? • Step 1: Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Manager and HR Manager

We are a fashion retail group based in Dubai that wants to expand internationally! We need strong designers who can bring their international experience to build tons of new things (trends, collections, processes, AI tools...)! If you are curious to know more, Joanne, Michael or Anne-Christelle can have a quick chat with you. Hablamos español! We started as a denim specialist in 1988 and has grown into a leading regional fast-fashion retailer with over 600 stores, a strong online presence, over 7,000 employees and close to 1 billion USD revenue. We bring style and value to millions, offering clothing, footwear, and accessories for women, men, and children and starting new product lines – home and beauty. We believe fashion should be inspiring, accessible, and constantly evolving. Now entering a bold new phase of international growth from our global headquarters in Dubai, UAE, we’re looking to elevate our executive management and creative product development with world-class talent. Our vision is to merge decades of retail expertise with cutting-edge technology — building advanced omnichannel systems, driving operational excellence, and leveraging AI-powered innovation to redefine the fast-fashion landscape. We move fast, adapt boldly, and care deeply about making everyday fashion beautiful and attainable for millions. We are looking for senior designers (across categories) who will take ownership of key product categories within the kidswear collections, including Denim, Knitwear, Activewear, and Outerwear & Sweaters for Women or Men or Teens. This role combines strong creative sensibility with a deep understanding of commercial fashion and market trends. The person in this role will be responsible for translating trends and concepts into compelling, wearable collections that resonate with customers while meeting business objectives. Working from concept through to final product, the designer will collaborate closely with buying, visual merchandising, production teams, and suppliers to ensure that each collection is both creatively strong and operationally feasible. The position is suited for someone who is not only creatively driven but also highly collaborative and pragmatic, able to balance design vision with timelines, cost considerations, and product performance in the market. While the role remains deeply hands-on in the design process, its primary responsibility is to ensure that collections are commercially relevant, trend-aligned, and delivered efficiently from concept to production. Key Responsibilities Responsibilities: • Trend research, analysis of competitor landscape and customer behavior, • Develop seasonal design directions aligned with brand strategy (moodboards, color palettes, key fits, fabrics, trims), • Sourcing for fabric, trim and product samples worldwide — trade shows, fabric fairs, supplier visits, shopping trips, • Design prints, graphics and surface patterns for seasonal collections, • Create detailed tech packs (detailed sketches, artworks, hangtags). All information need to be uploaded in PLM system, • Fit and review samples, provide accurate correction comments, • Collaborate cross-functionally with buying, production and suppliers, • Present design concepts to management, • Mentor and guide junior design team members Profile Requirements • Degree in Fashion Design, • 3–8 years experience in mass market, fast fashion or high street brand, • Excellent visual communication and presentation skills, • Commercial mindset — ability to design for volume and price point, • Confident user (advance level) of AI tools, Illustrator, Photoshop, CoralDraw, • 3D design skills, • Strong garment construction knowledge, • Print and pattern design, • Ability to work in a fast-paced, deadline-driven environment, • Willingness and ability to travel internationally regularly

We are looking for a Cloud Support Engineer who thrives on helping customers get the most out of Pulumi — supporting teams as they adopt, scale, and evolve their infrastructure-as-code practice using real programming languages, automation, and developer-first workflows. We are seeking a technical and empathetic Cloud Support Engineer to join our growing customer operations team at Pulumi. As a founding member of our support team, you will play a crucial role in defining the function while providing technical assistance and support to our ever-growing customer base. You will ensure the smooth operation and optimal utilization of our infrastructure-as-code platform. This is an excellent opportunity to work with cutting-edge technologies and be part of a fast-growing company at the forefront of our industry. At Pulumi, you’ll be challenged, continue learning, share knowledge with others, and collaborate with a talented and supportive team. While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company and this role can be located anywhere in the Spain. In This Role You Will: • Provide technical support and assistance to customers via various communication channels (e.g., email, chat, community) regarding IaC best practices and DevOps concepts., • Troubleshoot and resolve customer issues related to infrastructure deployments, configuration management, automation, and other infrastructure-as-code topics., • Collaborate with cross-functional teams, including engineering, product, and sales to identify and resolve complex technical and business issues., • Actively contribute to the creation and maintenance of technical documentation, including FAQs, knowledge base articles, and troubleshooting guides., • Stay updated with the latest trends and best practices in IaC, DevOps, cloud services (AWS, Azure, GCP, K8s) and related technologies., • Participate in on-call rotations to provide after-hours support when necessary. We’re Looking For Someone With: • Minimum of 5 years of experience in a related field, with a strong focus on Infrastructure as Code, DevOps, and code or scripting., • Proficiency in infrastructure-as-code concepts and tools, such as Pulumi, Terraform, Cloudformation and CDK., • In-depth knowledge of cloud service providers, including AWS, Azure, GCP, and Kubernetes., • Comfortable authoring readable maintainable code in one or more of the following; Python, TypeScript, GO, or Java., • Experience using AI-powered support tools and assistants (e.g., LLM-driven troubleshooting tools, AI agents, or copilots) to accelerate customer issue resolution, improve diagnostic accuracy, and enhance knowledge base contributions., • Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues., • Certification(s) in relevant technologies, such as AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, or Certified Kubernetes Administrator (CKA)., • Excellent communication skills, both written and verbal, with the ability to effectively convey technical concepts to both technical and non-technical audiences., • Self-motivated and able to work independently as well as collaboratively in a team environment., • Strong attention to detail and a commitment to delivering high-quality customer support. Compensation: • Base Salary Hiring Range £60,000 to £111,000, • All full-time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below). Benefits & Perks at Pulumi: Healthcare Coverage: We offer comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. Internationally, we comply with local healthcare requirements and provide regionally appropriate coverage. Time Off: Our unlimited PTO policy encourages balance and rest — and we require employees to take at least three weeks off annually, plus 13 U.S. holidays. 401(k): U.S. employees are eligible for a 401(k) plan with an employer match to support long-term financial wellness. Parental Leave: We provide 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers. Remote-First Culture: Pulumi has been fully remote since 2020, with teammates across 20+ U.S. states and 12+ countries. We support flexible work with asynchronous collaboration and an annual “work from anywhere” stipend. Professional Development: Every employee receives an annual learning and development budget to support growth, learning, and career goals. Equity Ownership: We believe in acting like owners. All employees receive equity and are empowered to think big, move fast, and build the future of cloud together. Additional Support: We offer a monthly wellness fund to support mental and physical well-being, and a quarterly happiness fund for team connection. About Pulumi: Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation. Our flagship infrastructure as code technology is open source and our SaaS product, Pulumi Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. We have pioneered leveraging AI across all of these areas with our LLM-powered Pulumi Copilot to push the boundaries of what's possible. At Pulumi, we dream big, in the pursuit of helping our customers out-innovate and win. Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you thrive in a fast-paced, high-performance, we want to work with you to accelerate Pulumi's impact. At Pulumi, we don't just accept difference, we celebrate, support, and thrive on it for the benefit of our employees, our products, and our customers. Pulumi is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Key languages : • Excellent command of German, • Excellent command of any other languages (Turkish/French/Polish/Hungarian/Dutch), • Professional level of English Main responsibilities : • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core skills/experience : • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays) What's on offer : • Fully remote position in Spain, • Competitive Salary of EUR 25,000-30,000 OTE, • Permanent contract, • 10% discount on all the company’s products, • Languages Courses, • Medical insurance Our recruitment process? • Step 1: Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Manager and HR Manager

En Claire Joster somos especialistas en la búsqueda y selección de Perfiles cualificados de Mando Intermedio y Management en el ámbito tecnológico para las principales áreas funcionales y técnicas, con un valor añadido fundamental: la captación de talento, basada en valores y ajuste cultural de nuestros clientes y candidatos. Actualmente estamos buscando perfiles de Consultor/a de Genesys Cloud en España para un cliente final que se dedica a ofrecer soluciones tecnológicas para mejorar la experiencia del cliente, especialmente en entornos de centros de contacto. Responsabilidades clave: • Se integrará en un equipo altamente calificado que implementa y mantiene Genesys IVR, informes y soluciones multicanal, así como sistemas de grabación de llamadas, soluciones de gestión de la fuerza laboral y CRM de otros fabricantes de software líderes., • Trabajar con el equipo para diseñar y construir:, • Genesys automatiza el servicio, los informes y las soluciones multicanal, • Integre con la grabación de llamadas, las soluciones de gestión de la fuerza laboral y los sistemas CRM de otros fabricantes de software líderes. Requisitos: • Conocimiento de las siguientes herramientas y módulos de Genesys Cloud CX:, • Configuración básica: agentes, grupos, habilidades, roles, etc, • Enrutamiento: estrategias de llamadas entrantes y salientes, • Telefonía: sitios, bordes, troncales, rutas de salida, • Scripting, • Arquitecto: diseño de flujos de voz y canales digitales, bot, integraciones con DialogFlow, y con sistemas externos vía acciones de datos. Tablas de datos., • Acciones de datos: diseño y construcción de webservices para sistemas externos., • Campañas de varios tipos (progresivas, previas, de poder), • Informes en tiempo real, • Certificaciones de Genesys Cloud (GCP-CX), • Experiencia con Single Sign-ON (SSO), • Integraciones con Embeddable Framework con otros CRM: Salesforce, Microsoft Dynamics 365., • Integración con herramientas de informes externos (PowerBI)., • Conocimiento y explotación de la API de Genesys, Automatización de Procesos (triggers) y uso de Workflows para implementaciones más complejas., • Conocimientos de programación de software: C, Java, Javascript, .Net, • Experiencia trabajando en soporte, • Experiencia trabajando con Metodologías Ágiles (específicamente Scrum) Se ofrece: • Teletrabajo, • Jornada intensiva entre el 15 de junio y el 15 de septiembre., • Posición estable y contrato indefinido directamente en cliente final., • Salario competitivo., • Formaciones e iniciativas constantes., • Beneficios sociales., • 25 días de vacaciones laborables.

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. 👇 ¿Qué harás aquí? • Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente., • Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas., • Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida., • Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos., • Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? • Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario., • Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades., • Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía., • Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia., • Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... • Has trabajado en soporte o atención al cliente en una empresa de software o SaaS., • Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario)., • Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

En Claire Joster somos especialistas en la búsqueda y selección de Perfiles cualificados de Mando Intermedio y Management en el ámbito tecnológico para las principales áreas funcionales y técnicas, con un valor añadido fundamental: la captación de talento, basada en valores y ajuste cultural de nuestros clientes y candidatos. Actualmente estamos buscando perfiles de Consultor/a de Genesys Cloud en España para un cliente final que se dedica a ofrecer soluciones tecnológicas para mejorar la experiencia del cliente, especialmente en entornos de centros de contacto. Responsabilidades clave: • Se integrará en un equipo altamente calificado que implementa y mantiene Genesys IVR, informes y soluciones multicanal, así como sistemas de grabación de llamadas, soluciones de gestión de la fuerza laboral y CRM de otros fabricantes de software líderes., • Trabajar con el equipo para diseñar y construir:, • Genesys automatiza el servicio, los informes y las soluciones multicanal, • Integre con la grabación de llamadas, las soluciones de gestión de la fuerza laboral y los sistemas CRM de otros fabricantes de software líderes. Requisitos: • Conocimiento de las siguientes herramientas y módulos de Genesys Cloud CX:, • Configuración básica: agentes, grupos, habilidades, roles, etc, • Enrutamiento: estrategias de llamadas entrantes y salientes, • Telefonía: sitios, bordes, troncales, rutas de salida, • Scripting, • Arquitecto: diseño de flujos de voz y canales digitales, bot, integraciones con DialogFlow, y con sistemas externos vía acciones de datos. Tablas de datos., • Acciones de datos: diseño y construcción de webservices para sistemas externos., • Campañas de varios tipos (progresivas, previas, de poder), • Informes en tiempo real, • Certificaciones de Genesys Cloud (GCP-CX), • Experiencia con Single Sign-ON (SSO), • Integraciones con Embeddable Framework con otros CRM: Salesforce, Microsoft Dynamics 365., • Integración con herramientas de informes externos (PowerBI)., • Conocimiento y explotación de la API de Genesys, Automatización de Procesos (triggers) y uso de Workflows para implementaciones más complejas., • Conocimientos de programación de software: C, Java, Javascript, .Net, • Experiencia trabajando en soporte, • Experiencia trabajando con Metodologías Ágiles (específicamente Scrum) Se ofrece: • Teletrabajo, • Jornada intensiva entre el 15 de junio y el 15 de septiembre., • Posición estable y contrato indefinido directamente en cliente final., • Salario competitivo., • Formaciones e iniciativas constantes., • Beneficios sociales., • 25 días de vacaciones laborables.

Spanish Customer Service Representative Grupo Norconsulting – Spain (Remote / Hybrid after relocation) Location: On-site – Athens, Greece Norconsulting is currently recruiting for a client for a Spanish-speaking Customer Service Representative to join a dynamic and international team in Athens. This role is ideal for someone who enjoys helping customers, solving problems, and delivering high-quality support in a fast-paced environment. Full relocation and accommodation are covered from Spain to Greece, and after 2–3 months there is the option to return to Spain and continue working remotely. What You’ll Do • Provide support to customers via phone, email, and chat, ensuring a high level of service, • Handle customer inquiries, requests, and complaints in a professional and efficient manner, • Troubleshoot issues and provide appropriate solutions or escalate when necessary, • Maintain accurate records of customer interactions in CRM systems, • Follow up with customers to ensure resolution and satisfaction, • Collaborate with internal teams to improve customer experience, • Identify opportunities to improve processes and customer satisfaction What You Bring • Previous experience in customer service, support, or similar roles, • Fluency in Spanish (written and spoken), • Good level of English for internal communication, • Strong communication and interpersonal skills, • Problem-solving mindset with attention to detail, • Ability to handle multiple tasks and work in a fast-paced environment, • Comfortable using CRM systems and digital tools, • Team-oriented attitude with a customer-first approach What You Can Expect • Monday to Friday schedule supporting work-life balance, • Competitive salary with performance-based incentives, • Full relocation support (travel, accommodation, initial expenses), • Paid time off and comprehensive benefits package, • Career development opportunities with ongoing training, • International and collaborative work environment, • Option to relocate back to Spain and work remotely after 2–3 months This is a great opportunity for someone looking to build a career in customer service, gain international experience, and be part of a supportive and growing team.

MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Key languages : • Excellent command of German, • Excellent command of any other languages (Turkish/French/Polish/Hungarian/Dutch), • Professional level of English Main responsibilities : • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core skills/experience : • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays) What's on offer : • Fully remote position in Spain, • Competitive Salary of EUR 25,000-30,000 OTE, • Permanent contract, • 10% discount on all the company’s products, • Languages Courses, • Medical insurance Our recruitment process? • Step 1: Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Manager and HR Manager

Humanizando la Tecnología. Somos una gran empresa con alma de start-up. Nos organizamos por unidades de conocimiento expertas que colaboran entre sí. Por ello buscamos personas inquietas, que les motiven los retos y con ganas de crecer personal y profesionalmente, que se unan a nuestro equipo para tener un impacto positivo en el mundo a través de la tecnología. ¿TE APUNTAS AL RETO? Como Genesys Developer participarás en proyectos de construcción y mantenimiento de soluciones tecnológicas de contact center, con un equipo de expertos de primer nivel. ¿QUE ESPERAMOS DE TI? • Diseñar, desarrollar y configurar soluciones de contact center sobre plataformas Genesys (Cloud o Engage)., • Implementar y mantener flujos de interacción (voz, chat, email) utilizando herramientas como Architect, IRD o Composer., • Desarrollar integraciones con sistemas externos (CRM, APIs REST, bases de datos)., • Configurar enrutamiento inteligente (routing, colas, skills, estrategias)., • Participar en la automatización de procesos mediante IVR y bots conversacionales., • Analizar incidencias técnicas y proporcionar soporte de nivel 2/3., • Colaborar con equipos de negocio para traducir requisitos funcionales en soluciones técnicas., • Optimizar el rendimiento de la plataforma y asegurar la calidad de las soluciones implementadas., • Documentar desarrollos y configuraciones técnicas. ¿QUE HARÁS EN TU DÍA A DÍA? • Desarrollo y mantenimiento de flujos en Architect, • Configuración y gestión de Data Actions y event-based services, • Conocimientos de JSON, • Experiencia en integración con Salesforce, • Experiencia en integración de APIs REST, • Experiencia en implementación de bots y automatización conversacional, • Conocimientos de Scripting., • Deseable también conocimientos en otras soluciones CCaaS, como AWS u ODIGO. ¿QUE ENCONTRARÁS EN SEIDOR? • Un equipo diverso. Respetamos las diferencias que nos hacen más humanos. 💜, • Compañerismo. Trabajamos en equipo y aprendemos los unos de los otros., • Flexibilidad y conciliación. El teletrabajo está en nuestro ADN. Promovemos la flexibilidad horaria, y tenemos jornada intensiva los viernes y los meses de julio y agosto. 🙌, • Aprendizaje continuo. Formaciones en idiomas, técnicas, certificaciones, etc., • Carrera profesional individualizada, para que seas tú quien decide hasta dónde quieres llegar. 🚀, • Autonomía y posibilidad de proponer y promover nuevas oportunidades., • Programa de retribución flexible. Tickets guardería, restaurante, transporte, y seguro médico., • Descuentos exclusivos y condiciones especiales en tecnología, ocio, viajes, etc. 🌟, • Podrás formar parte de iniciativas solidarias y relacionadas con el medio ambiente.

We are looking for a Cloud Support Engineer who thrives on helping customers get the most out of Pulumi — supporting teams as they adopt, scale, and evolve their infrastructure-as-code practice using real programming languages, automation, and developer-first workflows. We are seeking a technical and empathetic Cloud Support Engineer to join our growing customer operations team at Pulumi. As a founding member of our support team, you will play a crucial role in defining the function while providing technical assistance and support to our ever-growing customer base. You will ensure the smooth operation and optimal utilization of our infrastructure-as-code platform. This is an excellent opportunity to work with cutting-edge technologies and be part of a fast-growing company at the forefront of our industry. At Pulumi, you’ll be challenged, continue learning, share knowledge with others, and collaborate with a talented and supportive team. While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company and this role can be located anywhere in the Spain. In This Role You Will: • Provide technical support and assistance to customers via various communication channels (e.g., email, chat, community) regarding IaC best practices and DevOps concepts., • Troubleshoot and resolve customer issues related to infrastructure deployments, configuration management, automation, and other infrastructure-as-code topics., • Collaborate with cross-functional teams, including engineering, product, and sales to identify and resolve complex technical and business issues., • Actively contribute to the creation and maintenance of technical documentation, including FAQs, knowledge base articles, and troubleshooting guides., • Stay updated with the latest trends and best practices in IaC, DevOps, cloud services (AWS, Azure, GCP, K8s) and related technologies., • Participate in on-call rotations to provide after-hours support when necessary. We’re Looking For Someone With: • Minimum of 5 years of experience in a related field, with a strong focus on Infrastructure as Code, DevOps, and code or scripting., • Proficiency in infrastructure-as-code concepts and tools, such as Pulumi, Terraform, Cloudformation and CDK., • In-depth knowledge of cloud service providers, including AWS, Azure, GCP, and Kubernetes., • Comfortable authoring readable maintainable code in one or more of the following; Python, TypeScript, GO, or Java., • Experience using AI-powered support tools and assistants (e.g., LLM-driven troubleshooting tools, AI agents, or copilots) to accelerate customer issue resolution, improve diagnostic accuracy, and enhance knowledge base contributions., • Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues., • Certification(s) in relevant technologies, such as AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, or Certified Kubernetes Administrator (CKA)., • Excellent communication skills, both written and verbal, with the ability to effectively convey technical concepts to both technical and non-technical audiences., • Self-motivated and able to work independently as well as collaboratively in a team environment., • Strong attention to detail and a commitment to delivering high-quality customer support. Compensation: • Base Salary Hiring Range £60,000 to £111,000, • All full-time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below). Benefits & Perks at Pulumi: Healthcare Coverage: We offer comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. Internationally, we comply with local healthcare requirements and provide regionally appropriate coverage. Time Off: Our unlimited PTO policy encourages balance and rest — and we require employees to take at least three weeks off annually, plus 13 U.S. holidays. 401(k): U.S. employees are eligible for a 401(k) plan with an employer match to support long-term financial wellness. Parental Leave: We provide 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers. Remote-First Culture: Pulumi has been fully remote since 2020, with teammates across 20+ U.S. states and 12+ countries. We support flexible work with asynchronous collaboration and an annual “work from anywhere” stipend. Professional Development: Every employee receives an annual learning and development budget to support growth, learning, and career goals. Equity Ownership: We believe in acting like owners. All employees receive equity and are empowered to think big, move fast, and build the future of cloud together. Additional Support: We offer a monthly wellness fund to support mental and physical well-being, and a quarterly happiness fund for team connection. About Pulumi: Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation. Our flagship infrastructure as code technology is open source and our SaaS product, Pulumi Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. We have pioneered leveraging AI across all of these areas with our LLM-powered Pulumi Copilot to push the boundaries of what's possible. At Pulumi, we dream big, in the pursuit of helping our customers out-innovate and win. Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you thrive in a fast-paced, high-performance, we want to work with you to accelerate Pulumi's impact. At Pulumi, we don't just accept difference, we celebrate, support, and thrive on it for the benefit of our employees, our products, and our customers. Pulumi is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Humanizando la Tecnología. Somos una gran empresa con alma de start-up. Nos organizamos por unidades de conocimiento expertas que colaboran entre sí. Por ello buscamos personas inquietas, que les motiven los retos y con ganas de crecer personal y profesionalmente, que se unan a nuestro equipo para tener un impacto positivo en el mundo a través de la tecnología. ¿TE APUNTAS AL RETO? Como Genesys Developer participarás en proyectos de construcción y mantenimiento de soluciones tecnológicas de contact center, con un equipo de expertos de primer nivel. ¿QUE ESPERAMOS DE TI? • Diseñar, desarrollar y configurar soluciones de contact center sobre plataformas Genesys (Cloud o Engage)., • Implementar y mantener flujos de interacción (voz, chat, email) utilizando herramientas como Architect, IRD o Composer., • Desarrollar integraciones con sistemas externos (CRM, APIs REST, bases de datos)., • Configurar enrutamiento inteligente (routing, colas, skills, estrategias)., • Participar en la automatización de procesos mediante IVR y bots conversacionales., • Analizar incidencias técnicas y proporcionar soporte de nivel 2/3., • Colaborar con equipos de negocio para traducir requisitos funcionales en soluciones técnicas., • Optimizar el rendimiento de la plataforma y asegurar la calidad de las soluciones implementadas., • Documentar desarrollos y configuraciones técnicas. ¿QUE HARÁS EN TU DÍA A DÍA? • Desarrollo y mantenimiento de flujos en Architect, • Configuración y gestión de Data Actions y event-based services, • Conocimientos de JSON, • Experiencia en integración con Salesforce, • Experiencia en integración de APIs REST, • Experiencia en implementación de bots y automatización conversacional, • Conocimientos de Scripting., • Deseable también conocimientos en otras soluciones CCaaS, como AWS u ODIGO. ¿QUE ENCONTRARÁS EN SEIDOR? • Un equipo diverso. Respetamos las diferencias que nos hacen más humanos. 💜, • Compañerismo. Trabajamos en equipo y aprendemos los unos de los otros., • Flexibilidad y conciliación. El teletrabajo está en nuestro ADN. Promovemos la flexibilidad horaria, y tenemos jornada intensiva los viernes y los meses de julio y agosto. 🙌, • Aprendizaje continuo. Formaciones en idiomas, técnicas, certificaciones, etc., • Carrera profesional individualizada, para que seas tú quien decide hasta dónde quieres llegar. 🚀, • Autonomía y posibilidad de proponer y promover nuevas oportunidades., • Programa de retribución flexible. Tickets guardería, restaurante, transporte, y seguro médico., • Descuentos exclusivos y condiciones especiales en tecnología, ocio, viajes, etc. 🌟, • Podrás formar parte de iniciativas solidarias y relacionadas con el medio ambiente.

We are looking for a Cloud Support Engineer who thrives on helping customers get the most out of Pulumi — supporting teams as they adopt, scale, and evolve their infrastructure-as-code practice using real programming languages, automation, and developer-first workflows. We are seeking a technical and empathetic Cloud Support Engineer to join our growing customer operations team at Pulumi. As a founding member of our support team, you will play a crucial role in defining the function while providing technical assistance and support to our ever-growing customer base. You will ensure the smooth operation and optimal utilization of our infrastructure-as-code platform. This is an excellent opportunity to work with cutting-edge technologies and be part of a fast-growing company at the forefront of our industry. At Pulumi, you’ll be challenged, continue learning, share knowledge with others, and collaborate with a talented and supportive team. While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company and this role can be located anywhere in the Spain. In This Role You Will: • Provide technical support and assistance to customers via various communication channels (e.g., email, chat, community) regarding IaC best practices and DevOps concepts., • Troubleshoot and resolve customer issues related to infrastructure deployments, configuration management, automation, and other infrastructure-as-code topics., • Collaborate with cross-functional teams, including engineering, product, and sales to identify and resolve complex technical and business issues., • Actively contribute to the creation and maintenance of technical documentation, including FAQs, knowledge base articles, and troubleshooting guides., • Stay updated with the latest trends and best practices in IaC, DevOps, cloud services (AWS, Azure, GCP, K8s) and related technologies., • Participate in on-call rotations to provide after-hours support when necessary. We’re Looking For Someone With: • Minimum of 5 years of experience in a related field, with a strong focus on Infrastructure as Code, DevOps, and code or scripting., • Proficiency in infrastructure-as-code concepts and tools, such as Pulumi, Terraform, Cloudformation and CDK., • In-depth knowledge of cloud service providers, including AWS, Azure, GCP, and Kubernetes., • Comfortable authoring readable maintainable code in one or more of the following; Python, TypeScript, GO, or Java., • Experience using AI-powered support tools and assistants (e.g., LLM-driven troubleshooting tools, AI agents, or copilots) to accelerate customer issue resolution, improve diagnostic accuracy, and enhance knowledge base contributions., • Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues., • Certification(s) in relevant technologies, such as AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, or Certified Kubernetes Administrator (CKA)., • Excellent communication skills, both written and verbal, with the ability to effectively convey technical concepts to both technical and non-technical audiences., • Self-motivated and able to work independently as well as collaboratively in a team environment., • Strong attention to detail and a commitment to delivering high-quality customer support. Compensation: • Base Salary Hiring Range £60,000 to £111,000, • All full-time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below). Benefits & Perks at Pulumi: Healthcare Coverage: We offer comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. Internationally, we comply with local healthcare requirements and provide regionally appropriate coverage. Time Off: Our unlimited PTO policy encourages balance and rest — and we require employees to take at least three weeks off annually, plus 13 U.S. holidays. 401(k): U.S. employees are eligible for a 401(k) plan with an employer match to support long-term financial wellness. Parental Leave: We provide 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers. Remote-First Culture: Pulumi has been fully remote since 2020, with teammates across 20+ U.S. states and 12+ countries. We support flexible work with asynchronous collaboration and an annual “work from anywhere” stipend. Professional Development: Every employee receives an annual learning and development budget to support growth, learning, and career goals. Equity Ownership: We believe in acting like owners. All employees receive equity and are empowered to think big, move fast, and build the future of cloud together. Additional Support: We offer a monthly wellness fund to support mental and physical well-being, and a quarterly happiness fund for team connection. About Pulumi: Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation. Our flagship infrastructure as code technology is open source and our SaaS product, Pulumi Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. We have pioneered leveraging AI across all of these areas with our LLM-powered Pulumi Copilot to push the boundaries of what's possible. At Pulumi, we dream big, in the pursuit of helping our customers out-innovate and win. Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you thrive in a fast-paced, high-performance, we want to work with you to accelerate Pulumi's impact. At Pulumi, we don't just accept difference, we celebrate, support, and thrive on it for the benefit of our employees, our products, and our customers. Pulumi is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Desde Iwantic, buscamos un/a Voice Platform Architect para incorporarse directamente a una compañía líder del sector financiero. La persona seleccionada será responsable de diseñar e implementar soluciones avanzadas de voz y IVR, optimizando la experiencia de llamadas, el flujo de atención y la adopción de autoservicio. RESPONSABILIDADES • Diseñar y mantener la arquitectura de telefonía, incluyendo call flows para múltiples departamentos y servicios., • Implementar soluciones de voz integradas con CRM, plataformas AI y sistemas de soporte., • Analizar métricas de llamadas, identificar puntos de fricción y optimizar la experiencia del cliente., • Diseñar tagging de llamadas para capturar datos y generar insights accionables., • Optimizar IVR y soluciones de voice/chat AI para aumentar la resolución automática y la satisfacción del cliente., • Colaborar con Product Owners, Service Architects y equipos de AI para asegurar integración omnicanal., • Proporcionar liderazgo técnico en sistemas de voz, incluyendo SIP, IVR y soluciones cloud., • Gestionar relaciones con vendors y partners, asegurando cumplimiento de objetivos y KPIs. SE REQUIERE • Experiencia demostrable en arquitectura de telefonía y diseño de call flows., • Conocimiento de plataformas de voz empresariales y su integración con sistemas de soporte., • Capacidad analítica para interpretar métricas de llamadas y generar mejoras., • Habilidades de comunicación y colaboración en equipos globales., • Familiaridad con metodologías Agile/Scrum es un plus., • Pasión por crear experiencias de usuario excepcionales. SE OFRECE • Contrato indefinido directamente con cliente final., • Salario competitivo., • Modelo híbrido (2 días de teletrabajo)., • Flexibilidad horaria., • Planes de formación y desarrollo profesional., • Entorno con impacto directo en la experiencia del cliente y alta visibilidad dentro de la organización.

En Claire Joster somos especialistas en la búsqueda y selección de Perfiles cualificados de Mando Intermedio y Management en el ámbito tecnológico para las principales áreas funcionales y técnicas, con un valor añadido fundamental: la captación de talento, basada en valores y ajuste cultural de nuestros clientes y candidatos. Actualmente estamos buscando perfiles de Consultor/a de Genesys Cloud en España para un cliente final que se dedica a ofrecer soluciones tecnológicas para mejorar la experiencia del cliente, especialmente en entornos de centros de contacto. Responsabilidades clave: • Se integrará en un equipo altamente calificado que implementa y mantiene Genesys IVR, informes y soluciones multicanal, así como sistemas de grabación de llamadas, soluciones de gestión de la fuerza laboral y CRM de otros fabricantes de software líderes., • Trabajar con el equipo para diseñar y construir:, • Genesys automatiza el servicio, los informes y las soluciones multicanal, • Integre con la grabación de llamadas, las soluciones de gestión de la fuerza laboral y los sistemas CRM de otros fabricantes de software líderes. Requisitos: • Conocimiento de las siguientes herramientas y módulos de Genesys Cloud CX:, • Configuración básica: agentes, grupos, habilidades, roles, etc, • Enrutamiento: estrategias de llamadas entrantes y salientes, • Telefonía: sitios, bordes, troncales, rutas de salida, • Scripting, • Arquitecto: diseño de flujos de voz y canales digitales, bot, integraciones con DialogFlow, y con sistemas externos vía acciones de datos. Tablas de datos., • Acciones de datos: diseño y construcción de webservices para sistemas externos., • Campañas de varios tipos (progresivas, previas, de poder), • Informes en tiempo real, • Certificaciones de Genesys Cloud (GCP-CX), • Experiencia con Single Sign-ON (SSO), • Integraciones con Embeddable Framework con otros CRM: Salesforce, Microsoft Dynamics 365., • Integración con herramientas de informes externos (PowerBI)., • Conocimiento y explotación de la API de Genesys, Automatización de Procesos (triggers) y uso de Workflows para implementaciones más complejas., • Conocimientos de programación de software: C, Java, Javascript, .Net, • Experiencia trabajando en soporte, • Experiencia trabajando con Metodologías Ágiles (específicamente Scrum) Se ofrece: • Teletrabajo, • Jornada intensiva entre el 15 de junio y el 15 de septiembre., • Posición estable y contrato indefinido directamente en cliente final., • Salario competitivo., • Formaciones e iniciativas constantes., • Beneficios sociales., • 25 días de vacaciones laborables.

Sobre Altipla Consulting En Altipla Consulting trabajamos con hoteles por toda España para mejorar sus ventas y ofrecerles soluciones para realizar y gestionar reservas. Como consultoría tecnológica tenemos adicionalmente diversos proyectos de terceros dentro y fuera del sector hotelero complementando. Somos un equipo de programación que empezó en remoto desde el inicio y perdura desde entonces en nuestra cultura. Como empresa pequeña nos conocemos y nos comunicamos entre los equipos sin problemas manteniendo un ambiente de trabajo profesional pero amigable, comprensivo y cercano. Buscamos Un programador frontend que conozca un poco de backend, con experiencia previa en Javascript/Typescript. Imprescindible haber manejado previamente Vue/React/Solid/Svelte/Angular o cualquier otro equivalente. Utilizamos Typescript tanto en backend donde complementa a otros servicios hechos en Go como en frontend utilizando Vue para las interfaces. Si tienes un recorrido en otro framework y estás dispuesto a adaptarte y aprender Vue serás un candidato igual de válido que si ya lo conoces de antes. El puesto tiene gran carga de montar interfaces e interacciones de cliente que los usuarios utilizarán, entre otros trabajos de frontend. Pero como seguramente sabes tanto en Vue como en otros frameworks tecnologías como SSR o Server Actions cruzan continuamente al servidor y pedimos ciertos conocimientos básicos de consultar a una base de datos o llamar a una API utilizando fetch desde el servidor. Formarás parte de un equipo técnico clave dentro del desarrollo de nuevos productos de la empresa y con una estabilidad duradera en el tiempo no sujeta a ningún proyecto particular. Tecnologías Estas son algunas de las tecnologías que utilizarás y aprenderás. Recuerda que no te pedimos que las conozcas todas previamente: • Typescript., • Node, Astro (astro.build), Drizzle en el backend., • Vue, Tailwind en el frontend., • Convex y Google Cloud para desplegar., • Desarrollo de agentes y servidores MCP., • Integración Continua (CI), Revisión de Código (Code Review) antes de unirlo y otras buenas prácticas de desarrollo., • Interacción con servicios escritos en Go, que también utilizamos. Qué te ofrecemos • Entrevistas directamente con el encargado del equipo de programación y sin pruebas técnicas algorítmicas o artificiales. Hablaremos contigo y será un proceso respetuoso e informado en todo momento sin ghosting ni incertidumbres., • El proceso puede constar de hasta tres entrevistas: una inicial en remoto para conocer a la persona y su background técnico, una prueba técnica y una final., • Acceso de empresa a herramientas que mejoren y faciliten el trabajo como Cursor o t3.chat., • Trabajo en remoto. Todo el equipo está en remoto., • Contrato fijo, con 22 días de vacaciones anuales y un salario anual de 29.000 a 39.000 euros., • 5 noches de hotel para viajes personales en alguno de los establecimientos hoteleros de nuestra red de clientes.

Sobre Altipla Consulting En Altipla Consulting trabajamos con hoteles por toda España para mejorar sus ventas y ofrecerles soluciones para realizar y gestionar reservas. Como consultoría tecnológica tenemos adicionalmente diversos proyectos de terceros dentro y fuera del sector hotelero complementando. Somos un equipo de programación que empezó en remoto desde el inicio y perdura desde entonces en nuestra cultura. Como empresa pequeña nos conocemos y nos comunicamos entre los equipos sin problemas manteniendo un ambiente de trabajo profesional pero amigable, comprensivo y cercano. Buscamos Un programador frontend que conozca un poco de backend, con experiencia previa en Javascript/Typescript. Imprescindible haber manejado previamente Vue/React/Solid/Svelte/Angular o cualquier otro equivalente. Utilizamos Typescript tanto en backend donde complementa a otros servicios hechos en Go como en frontend utilizando Vue para las interfaces. Si tienes un recorrido en otro framework y estás dispuesto a adaptarte y aprender Vue serás un candidato igual de válido que si ya lo conoces de antes. El puesto tiene gran carga de montar interfaces e interacciones de cliente que los usuarios utilizarán, entre otros trabajos de frontend. Pero como seguramente sabes tanto en Vue como en otros frameworks tecnologías como SSR o Server Actions cruzan continuamente al servidor y pedimos ciertos conocimientos básicos de consultar a una base de datos o llamar a una API utilizando fetch desde el servidor. Formarás parte de un equipo técnico clave dentro del desarrollo de nuevos productos de la empresa y con una estabilidad duradera en el tiempo no sujeta a ningún proyecto particular. Tecnologías Estas son algunas de las tecnologías que utilizarás y aprenderás. Recuerda que no te pedimos que las conozcas todas previamente: • Typescript., • Node, Astro (astro.build), Drizzle en el backend., • Vue, Tailwind en el frontend., • Convex y Google Cloud para desplegar., • Desarrollo de agentes y servidores MCP., • Integración Continua (CI), Revisión de Código (Code Review) antes de unirlo y otras buenas prácticas de desarrollo., • Interacción con servicios escritos en Go, que también utilizamos. Qué te ofrecemos • Entrevistas directamente con el encargado del equipo de programación y sin pruebas técnicas algorítmicas o artificiales. Hablaremos contigo y será un proceso respetuoso e informado en todo momento sin ghosting ni incertidumbres., • El proceso puede constar de hasta tres entrevistas: una inicial en remoto para conocer a la persona y su background técnico, una prueba técnica y una final., • Acceso de empresa a herramientas que mejoren y faciliten el trabajo como Cursor o t3.chat., • Trabajo en remoto. Todo el equipo está en remoto., • Contrato fijo, con 22 días de vacaciones anuales y un salario anual de 29.000 a 39.000 euros., • 5 noches de hotel para viajes personales en alguno de los establecimientos hoteleros de nuestra red de clientes.

En Altipla Consulting trabajamos con hoteles por toda España para mejorar sus ventas y ofrecerles soluciones para realizar y gestionar reservas. Como consultoría tecnológica tenemos adicionalmente diversos proyectos de terceros dentro y fuera del sector hotelero complementando. Somos un equipo de programación que empezó en remoto desde el inicio y perdura desde entonces en nuestra cultura. Como empresa pequeña nos conocemos y nos comunicamos entre los equipos sin problemas manteniendo un ambiente de trabajo profesional pero amigable, comprensivo y cercano. Buscamos Estamos buscando un Product Engineer que conozca un producto concreto y lo evolucione de forma estable en el tiempo. La misión principal de este puesto es participar en el diseño, desarrollo y mejora del software que ofrecemos, asegurando que cumplan con los estándares de calidad que requerimos. La persona que ocupe la posición deberá tener: • Empatía y métodos para interactuar con los clientes y otros implicados y entender la necesidad o solución que vendemos., • Desarrolla la intuición sobre los requerimientos finales del software., • Capacidad organizativa y analítica para descomponer el trabajo a realizar, reconocer bloqueos y reconocer limitaciones que afecten., • Siempre se pregunta el porqué de cada cosa., • Conocimientos técnicos sólidos para mantener el rumbo durante la programación propia y del trabajo en equipo con otros desarrolladores., • Puede hacer prototipos de pruebas, ayudar configurando una IA o tomar decisiones pragmáticas sobre los problemas que salgan., • Excelente y exquisita evaluación del producto final, rectificación y adaptación a nuevos requerimientos., • Interpreta el software como lo hacen los usuarios finales para detectar inconsistencias y problemas incluso de la idea original., • Capacidad comunicativa para mantener la información fluyendo dentro y fuera del equipo. Un ingeniero product-minded es proactivo con las ideas, es capaz de validarlas en ciclos cortos con el cliente final o su necesidad y se interesa por todo el proceso de extremo a extremo para ofrecer un buen resultado integral. En Altipla encontrarás un nivel de calidad exigente con los productos que ofrecemos y la arquitectura técnica. Un equipo unido que busca esa calidad y atención al detalle en todo momento. Valoramos un software bien diseñado y que soluciona los problemas sin comprometer el resultado final. Tecnologías Estas son algunas de las tecnologías que utilizarás y aprenderás. Recuerda que no te pedimos que las conozcas todas previamente: • Typescript., • Node, Astro (astro.build), Drizzle en el backend., • Vue, Tailwind en el frontend., • Convex y Google Cloud para desplegar., • Desarrollo de agentes y servidores MCP., • Integración Continua (CI), Revisión de Código (Code Review) antes de unirlo y otras buenas prácticas de desarrollo., • Interacción con servicios escritos en Go, que también utilizamos. Ofrecemos • Entrevistas directamente con el encargado del equipo de programación; y sin pruebas técnicas algorítmicas o artificiales. Hablaremos contigo y será un proceso respetuoso e informado en todo momento sin ghosting ni incertidumbres., • El proceso puede constar de hasta tres entrevistas: una inicial en remoto para conocer a la persona y su background técnico, una prueba técnica, y una final para las condiciones y oferta., • Acceso de empresa a herramientas que mejoren y faciliten el trabajo como Cursor o t3.chat., • Trabajo en remoto. Todo el equipo está en remoto., • Contrato fijo con 22 días de vacaciones anuales y un salario anual de 30.000 a 40.000 euros., • 5 noches de hotel para viajes personales en alguno de los establecimientos hoteleros de nuestra red de clientes.

En Altipla Consulting trabajamos con hoteles por toda España para mejorar sus ventas y ofrecerles soluciones para realizar y gestionar reservas. Como consultoría tecnológica tenemos adicionalmente diversos proyectos de terceros dentro y fuera del sector hotelero complementando. Somos un equipo de programación que empezó en remoto desde el inicio y perdura desde entonces en nuestra cultura. Como empresa pequeña nos conocemos y nos comunicamos entre los equipos sin problemas manteniendo un ambiente de trabajo profesional pero amigable, comprensivo y cercano. Buscamos Estamos buscando un Product Engineer que conozca un producto concreto y lo evolucione de forma estable en el tiempo. La misión principal de este puesto es participar en el diseño, desarrollo y mejora del software que ofrecemos, asegurando que cumplan con los estándares de calidad que requerimos. La persona que ocupe la posición deberá tener: • Empatía y métodos para interactuar con los clientes y otros implicados y entender la necesidad o solución que vendemos., • Desarrolla la intuición sobre los requerimientos finales del software., • Capacidad organizativa y analítica para descomponer el trabajo a realizar, reconocer bloqueos y reconocer limitaciones que afecten., • Siempre se pregunta el porqué de cada cosa., • Conocimientos técnicos sólidos para mantener el rumbo durante la programación propia y del trabajo en equipo con otros desarrolladores., • Puede hacer prototipos de pruebas, ayudar configurando una IA o tomar decisiones pragmáticas sobre los problemas que salgan., • Excelente y exquisita evaluación del producto final, rectificación y adaptación a nuevos requerimientos., • Interpreta el software como lo hacen los usuarios finales para detectar inconsistencias y problemas incluso de la idea original., • Capacidad comunicativa para mantener la información fluyendo dentro y fuera del equipo. Un ingeniero product-minded es proactivo con las ideas, es capaz de validarlas en ciclos cortos con el cliente final o su necesidad y se interesa por todo el proceso de extremo a extremo para ofrecer un buen resultado integral. En Altipla encontrarás un nivel de calidad exigente con los productos que ofrecemos y la arquitectura técnica. Un equipo unido que busca esa calidad y atención al detalle en todo momento. Valoramos un software bien diseñado y que soluciona los problemas sin comprometer el resultado final. Tecnologías Estas son algunas de las tecnologías que utilizarás y aprenderás. Recuerda que no te pedimos que las conozcas todas previamente: • Typescript., • Node, Astro (astro.build), Drizzle en el backend., • Vue, Tailwind en el frontend., • Convex y Google Cloud para desplegar., • Desarrollo de agentes y servidores MCP., • Integración Continua (CI), Revisión de Código (Code Review) antes de unirlo y otras buenas prácticas de desarrollo., • Interacción con servicios escritos en Go, que también utilizamos. Ofrecemos • Entrevistas directamente con el encargado del equipo de programación; y sin pruebas técnicas algorítmicas o artificiales. Hablaremos contigo y será un proceso respetuoso e informado en todo momento sin ghosting ni incertidumbres., • El proceso puede constar de hasta tres entrevistas: una inicial en remoto para conocer a la persona y su background técnico, una prueba técnica, y una final para las condiciones y oferta., • Acceso de empresa a herramientas que mejoren y faciliten el trabajo como Cursor o t3.chat., • Trabajo en remoto. Todo el equipo está en remoto., • Contrato fijo con 22 días de vacaciones anuales y un salario anual de 30.000 a 40.000 euros., • 5 noches de hotel para viajes personales en alguno de los establecimientos hoteleros de nuestra red de clientes.

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

Accelerate your professional trajectory in the heart of Spain’s cosmopolitan capital. We are currently recruiting driven, German-speaking professionals to support a high-growth fintech initiative in Madrid. Whether you are an established finance specialist or a motivated talent looking to break into the sector, this role offers a premier entry point into a world-class international organization. Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención. As a primary liaison for a prestigious financial institution, you will harmonize advanced digital banking platforms with high-touch, professional service, ensuring an elite experience for a global clientele. The Mission: Redefining Financial Service In this capacity, you will operate at the intersection of financial technology and strategic client relations: • Multichannel Consultancy: Provide expert assistance via phone, email, and digital chat regarding account management, complex transactions, and platform navigation., • Analytical Resolution: Proactively diagnose client challenges and deliver precise, high-impact solutions., • Regulatory Integrity: Maintain uncompromising standards of data privacy and adhere to global banking protocols to ensure transactional security., • Linguistic Synergy: Leverage your Spanish proficiency (B2 level) to interface with internal departments and navigate localized systems. Professional Development & Onboarding We prioritize your growth. Before assuming full responsibilities, you will complete an intensive, paid onboarding program designed to transition you into a Fintech Specialist: • Phase I (Training): 5 weeks of immersive, foundational instruction., • Training Hours: 09:00 – 15:00., • Core Curriculum: Mastery of proprietary banking software, international financial regulations, and high-level communication strategies., • Standard Operations: A consistent 35-hour work week following the certification period. Work Environment & Scheduling We offer structured flexibility to support a balanced lifestyle. Candidates may select a fixed shift prior to their commencement: Shift Option Hours (Local Time) Morning 07:00 – 16:00 Afternoon 14:00 – 00:00 Night 22:00 – 07:00 Note: This is a 100% on-site role based in our state-of-the-art Madrid facility. Candidate Profile • Linguistic Mastery: Native or near-native fluency in German (C1/C2) complemented by professional Spanish (B2 minimum)., • Communication Excellence: A sophisticated verbal and written style tailored for a discerning corporate audience., • Legal Standing: Current residency in Madrid (or relocation-ready) with valid EU work authorization. Compensation & Executive Benefits • Base Salary: €22,800 Gross Annual., • Performance Incentive: Up to €1,200 annual KPI-driven bonus., • Health & Security: Comprehensive Private Medical and Life Insurance coverage., • Career Trajectory: Clear internal pathways toward leadership roles, including Team Lead, Quality Assurance, or Corporate Trainer., • Cultural Immersion: Experience a diverse, multicultural workplace in a city celebrated for its world-class culture and lifestyle. Join the Future of Banking If you are ready to define the next generation of digital finance, we invite you to submit your application today. xcskxlj Our talent acquisition team will contact qualified candidates for an initial screening.

Spanish Customer Service Representative Grupo Norconsulting – Spain (Remote / Hybrid after relocation) Location: On-site – Athens, Greece Norconsulting is currently recruiting for a client for a Spanish-speaking Customer Service Representative to join a dynamic and international team in Athens. This role is ideal for someone who enjoys helping customers, solving problems, and delivering high-quality support in a fast-paced environment. Full relocation and accommodation are covered from Spain to Greece, and after 2–3 months there is the option to return to Spain and continue working remotely. What You’ll Do • Provide support to customers via phone, email, and chat, ensuring a high level of service, • Handle customer inquiries, requests, and complaints in a professional and efficient manner, • Troubleshoot issues and provide appropriate solutions or escalate when necessary, • Maintain accurate records of customer interactions in CRM systems, • Follow up with customers to ensure resolution and satisfaction, • Collaborate with internal teams to improve customer experience, • Identify opportunities to improve processes and customer satisfaction What You Bring • Previous experience in customer service, support, or similar roles, • Fluency in Spanish (written and spoken), • Good level of English for internal communication, • Strong communication and interpersonal skills, • Problem-solving mindset with attention to detail, • Ability to handle multiple tasks and work in a fast-paced environment, • Comfortable using CRM systems and digital tools, • Team-oriented attitude with a customer-first approach What You Can Expect • Monday to Friday schedule supporting work-life balance, • Competitive salary with performance-based incentives, • Full relocation support (travel, accommodation, initial expenses), • Paid time off and comprehensive benefits package, • Career development opportunities with ongoing training, • International and collaborative work environment, • Option to relocate back to Spain and work remotely after 2–3 months This is a great opportunity for someone looking to build a career in customer service, gain international experience, and be part of a supportive and growing team.

En Altipla Consulting trabajamos con hoteles por toda España para mejorar sus ventas y ofrecerles soluciones para realizar y gestionar reservas. Como consultoría tecnológica tenemos adicionalmente diversos proyectos de terceros dentro y fuera del sector hotelero complementando. Somos un equipo de programación que empezó en remoto desde el inicio y perdura desde entonces en nuestra cultura. Como empresa pequeña nos conocemos y nos comunicamos entre los equipos sin problemas manteniendo un ambiente de trabajo profesional pero amigable, comprensivo y cercano. Buscamos Estamos buscando un Product Engineer que conozca un producto concreto y lo evolucione de forma estable en el tiempo. La misión principal de este puesto es participar en el diseño, desarrollo y mejora del software que ofrecemos, asegurando que cumplan con los estándares de calidad que requerimos. La persona que ocupe la posición deberá tener: • Empatía y métodos para interactuar con los clientes y otros implicados y entender la necesidad o solución que vendemos., • Desarrolla la intuición sobre los requerimientos finales del software., • Capacidad organizativa y analítica para descomponer el trabajo a realizar, reconocer bloqueos y reconocer limitaciones que afecten., • Siempre se pregunta el porqué de cada cosa., • Conocimientos técnicos sólidos para mantener el rumbo durante la programación propia y del trabajo en equipo con otros desarrolladores., • Puede hacer prototipos de pruebas, ayudar configurando una IA o tomar decisiones pragmáticas sobre los problemas que salgan., • Excelente y exquisita evaluación del producto final, rectificación y adaptación a nuevos requerimientos., • Interpreta el software como lo hacen los usuarios finales para detectar inconsistencias y problemas incluso de la idea original., • Capacidad comunicativa para mantener la información fluyendo dentro y fuera del equipo. Un ingeniero product-minded es proactivo con las ideas, es capaz de validarlas en ciclos cortos con el cliente final o su necesidad y se interesa por todo el proceso de extremo a extremo para ofrecer un buen resultado integral. En Altipla encontrarás un nivel de calidad exigente con los productos que ofrecemos y la arquitectura técnica. Un equipo unido que busca esa calidad y atención al detalle en todo momento. Valoramos un software bien diseñado y que soluciona los problemas sin comprometer el resultado final. Tecnologías Estas son algunas de las tecnologías que utilizarás y aprenderás. Recuerda que no te pedimos que las conozcas todas previamente: • Typescript., • Node, Astro (astro.build), Drizzle en el backend., • Vue, Tailwind en el frontend., • Convex y Google Cloud para desplegar., • Desarrollo de agentes y servidores MCP., • Integración Continua (CI), Revisión de Código (Code Review) antes de unirlo y otras buenas prácticas de desarrollo., • Interacción con servicios escritos en Go, que también utilizamos. Ofrecemos • Entrevistas directamente con el encargado del equipo de programación; y sin pruebas técnicas algorítmicas o artificiales. Hablaremos contigo y será un proceso respetuoso e informado en todo momento sin ghosting ni incertidumbres., • El proceso puede constar de hasta tres entrevistas: una inicial en remoto para conocer a la persona y su background técnico, una prueba técnica, y una final para las condiciones y oferta., • Acceso de empresa a herramientas que mejoren y faciliten el trabajo como Cursor o t3.chat., • Trabajo en remoto. Todo el equipo está en remoto., • Contrato fijo con 22 días de vacaciones anuales y un salario anual de 30.000 a 40.000 euros., • 5 noches de hotel para viajes personales en alguno de los establecimientos hoteleros de nuestra red de clientes.

We are a fashion retail group based in Dubai that wants to expand internationally! We need strong designers who can bring their international experience to build tons of new things (trends, collections, processes, AI tools...)! If you are curious to know more, Joanne, Michael or Anne-Christelle can have a quick chat with you. Hablamos español! We started as a denim specialist in 1988 and has grown into a leading regional fast-fashion retailer with over 600 stores, a strong online presence, over 7,000 employees and close to 1 billion USD revenue. We bring style and value to millions, offering clothing, footwear, and accessories for women, men, and children and starting new product lines – home and beauty. We believe fashion should be inspiring, accessible, and constantly evolving. Now entering a bold new phase of international growth from our global headquarters in Dubai, UAE, we’re looking to elevate our executive management and creative product development with world-class talent. Our vision is to merge decades of retail expertise with cutting-edge technology — building advanced omnichannel systems, driving operational excellence, and leveraging AI-powered innovation to redefine the fast-fashion landscape. We move fast, adapt boldly, and care deeply about making everyday fashion beautiful and attainable for millions. We are looking for senior designers (across categories) who will take ownership of key product categories within the kidswear collections, including Denim, Knitwear, Activewear, and Outerwear & Sweaters for Women or Men or Teens. This role combines strong creative sensibility with a deep understanding of commercial fashion and market trends. The person in this role will be responsible for translating trends and concepts into compelling, wearable collections that resonate with customers while meeting business objectives. Working from concept through to final product, the designer will collaborate closely with buying, visual merchandising, production teams, and suppliers to ensure that each collection is both creatively strong and operationally feasible. The position is suited for someone who is not only creatively driven but also highly collaborative and pragmatic, able to balance design vision with timelines, cost considerations, and product performance in the market. While the role remains deeply hands-on in the design process, its primary responsibility is to ensure that collections are commercially relevant, trend-aligned, and delivered efficiently from concept to production. Key Responsibilities Responsibilities: • Trend research, analysis of competitor landscape and customer behavior, • Develop seasonal design directions aligned with brand strategy (moodboards, color palettes, key fits, fabrics, trims), • Sourcing for fabric, trim and product samples worldwide — trade shows, fabric fairs, supplier visits, shopping trips, • Design prints, graphics and surface patterns for seasonal collections, • Create detailed tech packs (detailed sketches, artworks, hangtags). All information need to be uploaded in PLM system, • Fit and review samples, provide accurate correction comments, • Collaborate cross-functionally with buying, production and suppliers, • Present design concepts to management, • Mentor and guide junior design team members Profile Requirements • Degree in Fashion Design, • 3–8 years experience in mass market, fast fashion or high street brand, • Excellent visual communication and presentation skills, • Commercial mindset — ability to design for volume and price point, • Confident user (advance level) of AI tools, Illustrator, Photoshop, CoralDraw, • 3D design skills, • Strong garment construction knowledge, • Print and pattern design, • Ability to work in a fast-paced, deadline-driven environment, • Willingness and ability to travel internationally regularly

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura. ¿Qué harás aquí? • Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente., • Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas., • Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida., • Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos., • Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? • Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario., • Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades., • Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía., • Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia., • Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... • Has trabajado en soporte o atención al cliente en una empresa de software o SaaS., • Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario).

ChatGPT y herramientas de IA generativa. Uso avanzado de ChatGPT (proyectos propios, prompts, automatizaciones). Eres recién graduado/a, te manejas con ChatGPT y te interesa empezar tu carrera en un rol donde puedas aplicar la IA al negocio real? ¡Este podría ser tu próximo reto!.

🧐 Descripción rápida Ayuda a Complaion en su rápido crecimiento para convertirnos en la opción preferida de las PYMES para obtener, gestionar y poner en valor el cumplimiento normativo (compliance), empezando por las certificaciones ISO. 🏌️ Tres características principales: • Lead Auditor (9001, 27001, 27017, NIS 2, DORA...), • 3-5 años de experiencia en Auditoría ISO y Compliance., • Excelentes capacidades de comunicación., • 🗣 Idiomas: Español profesional/nativo, Inglés profesional, Italiano profesional. Sin embargo, esto genera hoy grandes bloqueos operativos, ya que la gestión del cumplimiento suele hacerse de forma anticuada: mucho papel, tiempos eternos y poca transparencia en los requisitos legales. Complaion busca acelerar este proceso combinando un software que automatiza las tareas repetitivas con un consultor Partner que se encarga de los aspectos más delicados. Queremos que las PYMES europeas sean seguras sin que tengan que detener su negocio. ¿Qué significa ser ISO Lead Auditor en Complaion? Como ISO Lead Auditor, serás responsable de supervisar el proceso de certificación, ejecutar auditorías y mejorar la eficacia de nuestro servicio. En concreto, te encargarás de: • Controlar la conformidad de las evidencias mediante nuestra plataforma: (i) verificar el cumplimiento de los requisitos normativos, (ii) dar feedback a nuestra tecnología para mejorar la precisión., • Redactar Auditorías Internas: (i) realizar auditorías internas (principalmente en remoto), (ii) revisar los informes y adaptar el borrador generado por nuestra tecnología., • Tienes 3-5 años de experiencia en implementación y/o auditoría de ISO 9001, 27001, NIS 2, 14001, 45001..., • Nivel nativo de italiano + conocimiento de inglés/español (es un plus, pero no obligatorio)., • Empatía hacia los clientes., • Mentalidad muy orientada a objetivos., • Excelente comunicación oral., • Contrato a tiempo completo, 35.000 € - 50.000 € brutos anuales (RAL) según experiencia., • Un plan de carrera claro para que, con un buen desempeño, puedas progresar., • Un equipo joven y ambicioso que sabe cuándo trabajar y cuándo divertirse (eventos, comidas semanales, cervezas 😀🍻, etc.)., • Una respuesta a tu candidatura. Lamentablemente, recibimos muchas solicitudes y el tiempo es limitado. Pero somos muy rápidos cuando encontramos a alguien alineado con nosotros., • Round 1 (15 min): Edoardo, Co-Founder & CEO. Hablaremos de los requisitos, tu experiencia y evaluaremos el encaje con el puesto., • Round 2 (Take-home test): Con Marco, Co-Founder & COO y Lead Auditor. Trabajarás en una prueba técnica para evaluar tus competencias. Durante la sesión, tendrás un 1-1 con otros auditores del equipo para conocer el rol sin filtros.

🧐 Descripción rápida Ayuda a Complaion en su rápido crecimiento para convertirnos en la opción preferida de las PYMES para obtener, gestionar y poner en valor el cumplimiento normativo (compliance), empezando por las certificaciones ISO. 🏌️ Tres características principales: • Lead Auditor (9001, 27001, 27017, NIS 2, DORA...), • 3-5 años de experiencia en Auditoría ISO y Compliance., • Excelentes capacidades de comunicación., • 🗣 Idiomas: Español profesional/nativo, Inglés profesional, Italiano profesional. Sin embargo, esto genera hoy grandes bloqueos operativos, ya que la gestión del cumplimiento suele hacerse de forma anticuada: mucho papel, tiempos eternos y poca transparencia en los requisitos legales. Complaion busca acelerar este proceso combinando un software que automatiza las tareas repetitivas con un consultor Partner que se encarga de los aspectos más delicados. Queremos que las PYMES europeas sean seguras sin que tengan que detener su negocio. ¿Qué significa ser ISO Lead Auditor en Complaion? Como ISO Lead Auditor, serás responsable de supervisar el proceso de certificación, ejecutar auditorías y mejorar la eficacia de nuestro servicio. En concreto, te encargarás de: • Controlar la conformidad de las evidencias mediante nuestra plataforma: (i) verificar el cumplimiento de los requisitos normativos, (ii) dar feedback a nuestra tecnología para mejorar la precisión., • Redactar Auditorías Internas: (i) realizar auditorías internas (principalmente en remoto), (ii) revisar los informes y adaptar el borrador generado por nuestra tecnología., • Tienes 3-5 años de experiencia en implementación y/o auditoría de ISO 9001, 27001, NIS 2, 14001, 45001..., • Nivel nativo de italiano + conocimiento de inglés/español (es un plus, pero no obligatorio)., • Empatía hacia los clientes., • Mentalidad muy orientada a objetivos., • Excelente comunicación oral., • Contrato a tiempo completo, 35.000 € - 50.000 € brutos anuales (RAL) según experiencia., • Un plan de carrera claro para que, con un buen desempeño, puedas progresar., • Un equipo joven y ambicioso que sabe cuándo trabajar y cuándo divertirse (eventos, comidas semanales, cervezas 😀🍻, etc.)., • Una respuesta a tu candidatura. Lamentablemente, recibimos muchas solicitudes y el tiempo es limitado. Pero somos muy rápidos cuando encontramos a alguien alineado con nosotros., • Round 1 (15 min): Edoardo, Co-Founder & CEO. Hablaremos de los requisitos, tu experiencia y evaluaremos el encaje con el puesto., • Round 2 (Take-home test): Con Marco, Co-Founder & COO y Lead Auditor. Trabajarás en una prueba técnica para evaluar tus competencias. Durante la sesión, tendrás un 1-1 con otros auditores del equipo para conocer el rol sin filtros.

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. In 2026, we aim to be the leading provider for European IPOs and reporting for share-based payments. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. We are proud to partner with some of the world’s leading investors. New Enterprise Associates led our $22m Series B round in 2022, with Philip Chopin joining Sequoia’s Luciana Lixandru on our board. We were founded in Switzerland in 2017 and today we operate globally from offices in Zurich and London. We encourage diversity and are an international team coming from 26 different countries and speaking 25 different languages. About the Role As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. You’ll collaborate with fellow engineers (based mainly in Zurich and London), product managers, and designers to develop industry-leading automation and experiences — while many in our space still rely on manual processes. In the first 30 days: • Be paired with an onboarding buddy who will introduce you to the world of equity management, • Get to know our engineering team, product managers, and designers, • Understand how your team’s surface area connects to the broader Ledgy platform, • Ship independently on impactful product features and improvements, • Participate in architecture discussions around scaling workflows, data models, and integrations, • Work alongside other engineers to implement robust, reliable data flows, • Develop a deep understanding of how companies manage and automate equity, • Take ownership of key features and improvements within your team’s domain, • Help shape the technical direction and architecture of Ledgy’s equity platform, • Collaborate with Product and Design to deliver polished, user-centric experiences, • You have 7+ years of experience working as a Software Engineer, • You're excited about the impact of equity on entrepreneurship and its real-world impact for companies, • You enjoy tackling complex financial data transformations and compliance requirements, • You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend, • You are excited to work with React, NodeJS, and MongoDB, • You thrive in collaborative environments and enjoy pair programming, • Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country., • We make space for your own professional development, with a generous yearly learning & development budget., • This role will receive a competitive salary + benefits + equity. All salaries are aligned with competitively benchmarked ranges based on work location and levelling., • Language: TypeScript, • Frontend: React, Tailwind CSS, tRPC, • Backend: tRPC, Node.js, MongoDB, • CV Review: we review your resume to see if we might be a good fit, • Getting to know you (30 min): meet with someone from our people team to talk about your experience and to answer questions about the role, • Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE, • System Design (60 min): You'll walk us through an architecture you've significantly contributed to in the past, and we'll explore different aspects based on your experience, • Culture Interview: A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values, • Offer 🎉

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. In 2026, we aim to be the leading provider for European IPOs and reporting for share-based payments. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. We are proud to partner with some of the world’s leading investors. New Enterprise Associates led our $22m Series B round in 2022, with Philip Chopin joining Sequoia’s Luciana Lixandru on our board. We were founded in Switzerland in 2017 and today we operate globally from offices in Zurich and London. We encourage diversity and are an international team coming from 26 different countries and speaking 25 different languages. About the Role As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. You’ll collaborate with fellow engineers (based mainly in Zurich and London), product managers, and designers to develop industry-leading automation and experiences — while many in our space still rely on manual processes. In the first 30 days: • Be paired with an onboarding buddy who will introduce you to the world of equity management, • Get to know our engineering team, product managers, and designers, • Understand how your team’s surface area connects to the broader Ledgy platform, • Ship independently on impactful product features and improvements, • Participate in architecture discussions around scaling workflows, data models, and integrations, • Work alongside other engineers to implement robust, reliable data flows, • Develop a deep understanding of how companies manage and automate equity, • Take ownership of key features and improvements within your team’s domain, • Help shape the technical direction and architecture of Ledgy’s equity platform, • Collaborate with Product and Design to deliver polished, user-centric experiences, • You have 7+ years of experience working as a Software Engineer, • You're excited about the impact of equity on entrepreneurship and its real-world impact for companies, • You enjoy tackling complex financial data transformations and compliance requirements, • You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend, • You are excited to work with React, NodeJS, and MongoDB, • You thrive in collaborative environments and enjoy pair programming, • Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country., • We make space for your own professional development, with a generous yearly learning & development budget., • This role will receive a competitive salary + benefits + equity. All salaries are aligned with competitively benchmarked ranges based on work location and levelling., • Language: TypeScript, • Frontend: React, Tailwind CSS, tRPC, • Backend: tRPC, Node.js, MongoDB, • CV Review: we review your resume to see if we might be a good fit, • Getting to know you (30 min): meet with someone from our people team to talk about your experience and to answer questions about the role, • Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE, • System Design (60 min): You'll walk us through an architecture you've significantly contributed to in the past, and we'll explore different aspects based on your experience, • Culture Interview: A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values, • Offer 🎉

🧐 Descripción rápida Ayuda a Complaion en su rápido crecimiento para convertirnos en la opción preferida de las PYMES para obtener, gestionar y poner en valor el cumplimiento normativo (compliance), empezando por las certificaciones ISO. 🏌️ Tres características principales: • Lead Auditor (9001, 27001, 27017, NIS 2, DORA...), • 3-5 años de experiencia en Auditoría ISO y Compliance., • Excelentes capacidades de comunicación., • 🗣 Idiomas: Español profesional/nativo, Inglés profesional, Italiano profesional. Sin embargo, esto genera hoy grandes bloqueos operativos, ya que la gestión del cumplimiento suele hacerse de forma anticuada: mucho papel, tiempos eternos y poca transparencia en los requisitos legales. Complaion busca acelerar este proceso combinando un software que automatiza las tareas repetitivas con un consultor Partner que se encarga de los aspectos más delicados. Queremos que las PYMES europeas sean seguras sin que tengan que detener su negocio. ¿Qué significa ser ISO Lead Auditor en Complaion? Como ISO Lead Auditor, serás responsable de supervisar el proceso de certificación, ejecutar auditorías y mejorar la eficacia de nuestro servicio. En concreto, te encargarás de: • Controlar la conformidad de las evidencias mediante nuestra plataforma: (i) verificar el cumplimiento de los requisitos normativos, (ii) dar feedback a nuestra tecnología para mejorar la precisión., • Redactar Auditorías Internas: (i) realizar auditorías internas (principalmente en remoto), (ii) revisar los informes y adaptar el borrador generado por nuestra tecnología., • Tienes 3-5 años de experiencia en implementación y/o auditoría de ISO 9001, 27001, NIS 2, 14001, 45001..., • Nivel nativo de italiano + conocimiento de inglés/español (es un plus, pero no obligatorio)., • Empatía hacia los clientes., • Mentalidad muy orientada a objetivos., • Excelente comunicación oral., • Contrato a tiempo completo, 35.000 € - 50.000 € brutos anuales (RAL) según experiencia., • Un plan de carrera claro para que, con un buen desempeño, puedas progresar., • Un equipo joven y ambicioso que sabe cuándo trabajar y cuándo divertirse (eventos, comidas semanales, cervezas 😀🍻, etc.)., • Una respuesta a tu candidatura. Lamentablemente, recibimos muchas solicitudes y el tiempo es limitado. Pero somos muy rápidos cuando encontramos a alguien alineado con nosotros., • Round 1 (15 min): Edoardo, Co-Founder & CEO. Hablaremos de los requisitos, tu experiencia y evaluaremos el encaje con el puesto., • Round 2 (Take-home test): Con Marco, Co-Founder & COO y Lead Auditor. Trabajarás en una prueba técnica para evaluar tus competencias. Durante la sesión, tendrás un 1-1 con otros auditores del equipo para conocer el rol sin filtros.

Eres recién graduado/a, te manejas con ChatGPT y te interesa empezar tu carrera en un rol donde puedas aplicar la IA al negocio real? ¡Este podría ser tu próximo reto!. IA como ChatGPT en su día a día. ChatGPT y herramientas de IA generativa.

Si eres experto en IA, cuentas con sólidos conocimientos en Machine Learning, Deep Learning, NLP, entre otros, dominas herramientas como Copilot, Chat GPT, Canva y te dedicas a la formación ¡tienes la oportunidad de formar parte de nuestra red de colaborador@s!. Conocimientos de IA, incluyendo ap

Eres recién graduado/a, te manejas con ChatGPT y te interesa empezar tu carrera en un rol donde puedas aplicar la IA al negocio real? ¡Este podría ser tu próximo reto!. IA como ChatGPT en su día a día. ChatGPT y herramientas de IA generativa.

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. In 2026, we aim to be the leading provider for European IPOs and reporting for share-based payments. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. We are proud to partner with some of the world’s leading investors. New Enterprise Associates led our $22m Series B round in 2022, with Philip Chopin joining Sequoia’s Luciana Lixandru on our board. We were founded in Switzerland in 2017 and today we operate globally from offices in Zurich and London. We encourage diversity and are an international team coming from 26 different countries and speaking 25 different languages. About the Role As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. You’ll collaborate with fellow engineers (based mainly in Zurich and London), product managers, and designers to develop industry-leading automation and experiences — while many in our space still rely on manual processes. In the first 30 days: • Be paired with an onboarding buddy who will introduce you to the world of equity management, • Get to know our engineering team, product managers, and designers, • Understand how your team’s surface area connects to the broader Ledgy platform, • Ship independently on impactful product features and improvements, • Participate in architecture discussions around scaling workflows, data models, and integrations, • Work alongside other engineers to implement robust, reliable data flows, • Develop a deep understanding of how companies manage and automate equity, • Take ownership of key features and improvements within your team’s domain, • Help shape the technical direction and architecture of Ledgy’s equity platform, • Collaborate with Product and Design to deliver polished, user-centric experiences, • You have 7+ years of experience working as a Software Engineer, • You're excited about the impact of equity on entrepreneurship and its real-world impact for companies, • You enjoy tackling complex financial data transformations and compliance requirements, • You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend, • You are excited to work with React, NodeJS, and MongoDB, • You thrive in collaborative environments and enjoy pair programming, • Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country., • We make space for your own professional development, with a generous yearly learning & development budget., • This role will receive a competitive salary + benefits + equity. All salaries are aligned with competitively benchmarked ranges based on work location and levelling., • Language: TypeScript, • Frontend: React, Tailwind CSS, tRPC, • Backend: tRPC, Node.js, MongoDB, • CV Review: we review your resume to see if we might be a good fit, • Getting to know you (30 min): meet with someone from our people team to talk about your experience and to answer questions about the role, • Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE, • System Design (60 min): You'll walk us through an architecture you've significantly contributed to in the past, and we'll explore different aspects based on your experience, • Culture Interview: A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values, • Offer 🎉

Spanish Customer Service Representative Grupo Norconsulting – Spain (Remote / Hybrid after relocation) Location: On-site – Athens, Greece Norconsulting is currently recruiting for a client for a Spanish-speaking Customer Service Representative to join a dynamic and international team in Athens. This role is ideal for someone who enjoys helping customers, solving problems, and delivering high-quality support in a fast-paced environment. Full relocation and accommodation are covered from Spain to Greece, and after 2–3 months there is the option to return to Spain and continue working remotely. What You’ll Do • Provide support to customers via phone, email, and chat, ensuring a high level of service, • Handle customer inquiries, requests, and complaints in a professional and efficient manner, • Troubleshoot issues and provide appropriate solutions or escalate when necessary, • Maintain accurate records of customer interactions in CRM systems, • Follow up with customers to ensure resolution and satisfaction, • Collaborate with internal teams to improve customer experience, • Identify opportunities to improve processes and customer satisfaction What You Bring • Previous experience in customer service, support, or similar roles, • Fluency in Spanish (written and spoken), • Good level of English for internal communication, • Strong communication and interpersonal skills, • Problem-solving mindset with attention to detail, • Ability to handle multiple tasks and work in a fast-paced environment, • Comfortable using CRM systems and digital tools, • Team-oriented attitude with a customer-first approach What You Can Expect • Monday to Friday schedule supporting work-life balance, • Competitive salary with performance-based incentives, • Full relocation support (travel, accommodation, initial expenses), • Paid time off and comprehensive benefits package, • Career development opportunities with ongoing training, • International and collaborative work environment, • Option to relocate back to Spain and work remotely after 2–3 months This is a great opportunity for someone looking to build a career in customer service, gain international experience, and be part of a supportive and growing team.

Role: Trainer/Quality Analyst Account: eCommerce Location: Casablanca, Morocco Language: Spanish, French, English Asegúrese de leer la descripción completa a continuación y, si confía en que cumple todos los requisitos, envíe su solicitud de inmediato. We offer Relocation Package for candidates leaving outside Casablanca or Morocco. Position Summary As an Operations Trainer & Quality Analyst, you play a critical role in improving agent performance and customer experience by connecting training, quality assurance, and operational insights. You deliver engaging training sessions, evaluate agent interactions across multiple channels, and use quality findings to identify performance gaps and implement targeted learning interventions. You collaborate closely with Operations leaders to ensure agents are equipped with the knowledge, skills, and behaviors required to meet performance and quality standards. Training & Development • Deliver engaging and effective training sessions on products, systems, and processes for new and existing agents using the client’s established training materials., • Adapt training delivery to different learning styles to maximize knowledge retention and engagement., • Oversee the onboarding process for new agents, including training logistics such as system access and training room setup., • Monitor attendance, participation, and performance during training, recommending progression to production or termination when necessary., • Assess post-training knowledge retention and support agents during nesting by identifying and addressing skill gaps through targeted coaching., • Design or update training materials, refresher courses, and workshops based on operational needs and quality insights. Quality Assurance • Conduct regular audits of agent interactions across multiple channels including calls, emails, chat, and social media., • Evaluate agent performance against established quality metrics and operational standards., • Identify trends, compliance issues, and performance gaps, and provide actionable insights to Team Leaders and Operations managers., • Conduct calibration sessions with stakeholders to ensure consistency in the application of quality standards., • Provide focused QA support for new hires during nesting and their first 90 days in production. Performance Improvement & Operational Support • Facilitate workshops or coaching sessions for underperforming agents based on QA findings., • Use quality data and operational insights to recommend improvements in processes, training, and agent performance strategies., • Support complex customer issues or escalations when required by the account., • Stay up to date with operational processes by participating in operations calls or other required activities., • Collaborate with Operations leaders and clients to align training initiatives with performance goals. Team & Stakeholder Support • Share best practices and provide guidance to less experienced team members., • Support the creation of QA and training presentations for leadership and client meetings. xcskxlj, • Participate in client interactions when required to represent training or quality insights.

We are a fashion retail group based in Dubai that wants to expand internationally! ¿Tiene las cualificaciones y habilidades adecuadas para este trabajo? Descúbralo a continuación y pulse en "solicitar" para ser considerado. We need strong designers who can bring their international experience to build tons of new things (trends, collections, processes, AI tools...)! If you are curious to know more, Joanne, Michael or Anne-Christelle can have a quick chat with you. Hablamos español! We are a fashion retail group that started as a denim specialist in 1988 and has grown into a leading regional fast-fashion retailer with over 600 stores, a strong online presence, more than 7,000 employees, and close to 1 billion USD in revenue. We bring style and value to millions of customers, offering clothing, footwear, and accessories for women, men, and children, while expanding into new product lines such as home and beauty. We believe fashion should be inspiring, accessible, and constantly evolving. Now entering a bold new phase of international growth from our global headquarters in Dubai, UAE, we are looking to strengthen our product development and buying teams with world-class talent. Our vision is to merge decades of retail expertise with cutting-edge technology — building advanced omnichannel systems, driving operational excellence, and leveraging AI-powered innovation to redefine the fast-fashion landscape. We move fast, adapt boldly, and care deeply about making everyday fashion beautiful and attainable for millions. We are currently looking for Senior Buyers across multiple categories who will take ownership of key product areas including Men, Women, Kids, Accessories, Beauty, Footwear, and Home Decoration. This role involves building and managing product assortments across a wide range of collections. The buyer will work closely with designers and suppliers to identify trends, select products, and develop commercially successful collections within a fast-fashion environment. The position requires strong market awareness, supplier management skills, and the ability to build balanced assortments that combine trend relevance, product creativity, and commercial performance. Key Responsibilities • Build and manage product assortments for the assigned category, ensuring a strong balance between trend relevance, commercial performance, and price positioning., • Define seasonal buying strategies based on market trends, historical sales data, and customer demand., • Select products and develop collections in close collaboration with design teams and suppliers., • Travel to suppliers and sourcing markets to review samples, identify new product opportunities, and develop exclusive items., • Negotiate prices, quantities, and commercial conditions with suppliers to meet margin and cost targets., • Monitor product performance and react quickly to sales trends, adjusting orders and product mix when needed., • Work closely with merchandising and planning teams to optimize stock levels and product availability across stores and channels., • Analyze competitor assortments and market trends to ensure the brand remains competitive and relevant., • Manage the product development calendar to ensure collections are delivered on time and aligned with business priorities., • Contribute to the continuous evolution of the category by identifying new product ideas, materials, and suppliers. Profile Requirements • Proven experience as a Buyer or Product Manager within a fast-paced retail or fashion environment., • Experience working with seasonal collections and managing product assortments across multiple categories or product lines., • Strong understanding of market trends, customer preferences, and the competitive landscape., • Experience working directly with suppliers, including product selection, development follow-up, and commercial negotiations., • Strong analytical mindset with the ability to interpret sales data and translate insights into buying decisions., • Ability to work in a fast-moving environment and react quickly to market changes and product performance., • Strong collaboration skills and the ability to work cross-functionally with design, merchandising, planning, and sourcing teams., • Excellent organizational skills with the ability to manage multiple collections and deadlines simultaneously., • Good communication and negotiation skills. xcskxlj, • Fluency in English required; additional languages are a plus.

We are a fashion retail group based in Dubai that wants to expand internationally! ¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible. We need strong designers who can bring their international experience to build tons of new things (trends, collections, processes, AI tools...)! If you are curious to know more, Joanne, Michael or Anne-Christelle can have a quick chat with you. Hablamos español! We started as a denim specialist in 1988 and has grown into a leading regional fast-fashion retailer with over 600 stores, a strong online presence, over 7,000 employees and close to 1 billion USD revenue. We bring style and value to millions, offering clothing, footwear, and accessories for women, men, and children and starting new product lines – home and beauty. We believe fashion should be inspiring, accessible, and constantly evolving. Now entering a bold new phase of international growth from our global headquarters in Dubai, UAE, we’re looking to elevate our executive management and creative product development with world-class talent. Our vision is to merge decades of retail expertise with cutting-edge technology — building advanced omnichannel systems, driving operational excellence, and leveraging AI-powered innovation to redefine the fast-fashion landscape. We move fast, adapt boldly, and care deeply about making everyday fashion beautiful and attainable for millions. We are looking for senior designers (across categories) who will take ownership of key product categories within the kidswear collections, including Denim, Knitwear, Activewear, and Outerwear & Sweaters for Women or Men or Teens. This role combines strong creative sensibility with a deep understanding of commercial fashion and market trends. The person in this role will be responsible for translating trends and concepts into compelling, wearable collections that resonate with customers while meeting business objectives. Working from concept through to final product, the designer will collaborate closely with buying, visual merchandising, production teams, and suppliers to ensure that each collection is both creatively strong and operationally feasible. The position is suited for someone who is not only creatively driven but also highly collaborative and pragmatic, able to balance design vision with timelines, cost considerations, and product performance in the market. While the role remains deeply hands-on in the design process, its primary responsibility is to ensure that collections are commercially relevant, trend-aligned, and delivered efficiently from concept to production. xcskxlj Key Responsibilities Responsibilities: • Trend research, analysis of competitor landscape and customer behavior, • Develop seasonal design directions aligned with brand strategy (moodboards, color palettes, key fits, fabrics, trims), • Sourcing for fabric, trim and product samples worldwide — trade shows, fabric fairs, supplier visits, shopping trips, • Design prints, graphics and surface patterns for seasonal collections, • Create detailed tech packs (detailed sketches, artworks, hangtags). All information need to be uploaded in PLM system, • Fit and review samples, provide accurate correction comments, • Collaborate cross-functionally with buying, production and suppliers, • Present design concepts to management, • Mentor and guide junior design team members Profile Requirements • Degree in Fashion Design, • 3–8 years experience in mass market, fast fashion or high street brand, • Excellent visual communication and presentation skills, • Commercial mindset — ability to design for volume and price point, • Confident user (advance level) of AI tools, Illustrator, Photoshop, CoralDraw, • 3D design skills, • Strong garment construction knowledge, • Print and pattern design, • Ability to work in a fast-paced, deadline-driven environment, • Willingness and ability to travel internationally regularly

Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate. ¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan. Join TELUS Digital Bulgaria as a Solutions Consultant for the world's biggest search engine, where you will help users maximize their product experience with strong communication skills in Danish and English. Benefits * • Relocation Bonus: €1,500 Gross (paid in 2 instalments) to support relocation and initial rent costs, • 21 Days of Company-Provided Accommodation on arrival and assistance finding a long‑term home, • Fully paid training, • Stable job and career development opportunities, • Additional health insurance, • More than fifty benefits and services to choose from, • Positive international working environment, • Support and learning Key Responsibilities * • Deliver professional support for our products and services, maintaining a stellar customer satisfaction rate, • Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers, • Engage customers through multiple channels, including phone, email and chat, • Resolve customer inquiries within agreed SLAs, using our comprehensive knowledge base and established protocols, • Consistently meet or exceed performance goals for call handling time, first‑call resolution, and customer satisfaction scores, • Collaborate with team members to share best practices and contribute to the knowledge base, • Participate in ongoing training and stay updated on product knowledge and industry trends Qualifications * • Fluent Danish and English communication skills, • Strong interpersonal abilities and customer service orientation, • Ability to follow structured guides and processes, • Excellence in active listening and problem‑solving, • Adaptable and quick to learn new processes and technologies, • Self‑motivated with a passion for customer satisfaction Ideal Candidate Profile * • Customer‑focused mindset and delivering exceptional service, • Excellent communication style, ability to explain complex concepts simply, • Ability to troubleshoot issues and find creative solutions, • Collaborates and shares knowledge, and contributes positively to team dynamics, • Embraces change, learns quickly, and maintains composure under pressure No tech background needed! xcskxlj We offer comprehensive training to equip you with all the product knowledge you need to succeed. #J-18808-Ljbffr

We are growing! Haga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto. Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone . Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • Salary: €1,789.53 gross per month ., • Full-time role with shifts between 10:00 a.M. and 12:00 p.M., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more. xcskxlj

Se valorará experiencia en Digital Engagement, incluyendo la gestión e implementación de canales digitales como chat, WhatsApp, SMS o redes sociales dentro del ecosistema Salesforce. Perfil enfocado en Salesforce Service Cloud con especialización en omnicanalidad, capaz de diseñar y optimizar l

Grupo SaveFamily es una empresa especializada en la creación de smartwatches diseñados para mejorar la seguridad y el bienestar familiar. Sus dispositivos están enfocados en ofrecer funcionalidades de monitoreo y seguimiento para los más pequeños, personas mayores o cualquier miembro de la familia que necesite supervisión. Los smartwatches de SaveFamily incluyen características como localización GPS en tiempo real, alertas de emergencia, comunicación bidireccional, y monitoreo de la actividad física, todo con un diseño fácil de usar y enfocado en la seguridad familiar. Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? Descúbralo a continuación. Desde su constitución en 2018 no hemos parado de crecer, y más de 600.000 familias confían en nuestros productos. En SaveFamily estamos construyendo la próxima generación de nuestra plataforma tecnológica (IoT, apps móviles, backend escalable y servicios conectados). Buscamos una persona con visión técnica, capacidad de liderazgo y experiencia real construyendo productos de alto impacto. Funciones principales: • Atención a clientes en alemán a través de teléfono, correo electrónico y/o chat, • Resolución de consultas, incidencias y seguimiento de casos, • Registro y actualización de información en el sistema, • Garantizar una experiencia de atención eficiente y de calidad Requisitos: • Alemán fluido (oral y escrito), • Buenas habilidades de comunicación, • Experiencia previa en atención al cliente (valorable), • Manejo básico de herramientas informáticas, • Orientación al cliente y capacidad de resolución Ofrecemos: • Salario competitivo, • Formación inicial y continua, • Buen ambiente laboral, • Posibilidades de crecimiento profesional Si te ilusiona lo que lees y crees que tu perfil encaja con lo que buscamos, no dudes en enviarnos tu candidatura. Estamos deseando seguir viendo crecer Grupo SaveFamily junto con personas como tú. En Grupo SaveFamily estamos comprometidos con la igualdad de trato y oportunidades entre mujeres y hombres y abogamos por la diversidad como motor de éxito en nuestra Organización. xcskxlj Tu candidatura será, por tanto, evaluada única y exclusivamente en base a los requerimientos objetivos del puesto de trabajo; sin tener en consideración otros factores de ámbito personal tales como el género, orientación sexual, raza, religión, nacionalidad de origen, estado civil o responsabilidades familiares.