Accreditation Program Lead (Certification Manager)
4 days ago
Lleida
About Zertia Zertia is a next-generation certification and compliance firm focused on AI governance, data protection, and information security. With a digital-first, international model, Zertia delivers ISO certifications (42001, 27001, 27701), AI conformity assessments, algorithmic audits, and specialized training. The company combines regulatory expertise, agile methodologies, and proprietary tools to streamline audits and ensure compliance with evolving standards like the EU AI Act and NIST AI RMF. Headquartered in the US with operations in Europe and the USA, Zertia serves clients in regulated industries and the AI startup ecosystem. It is currently completing international accreditations (ANAB, UKAS, RvA) and is positioned as a pioneer in certifying high-risk AI systems. With a multidisciplinary team and a focus on responsible innovation, Zertia helps organizations transform compliance into a source of strategic value, trust, and long-term growth. What are we looking for? We are looking for a passionate and experienced Accreditation Program Lead to join our team during a critical stage of growth. The ideal candidate will bring solid experience in the development, management, and completion of ISO/IEC 17021-1:2015 accreditation programs with IAF accreditation entities, as well as in the execution and oversight of requirements of that and other Management System Certification standards (ISO 42006, ISO 27006-1 and ISO 27006-2) as certification manager. This role is key to the development of our core value proposition: accredited audit and certification services to companies executing Information Security, Data Privacy, or Artificial Intelligence Management Systems. Key Responsibilities Governance and System Management • Ensure that Zertia’s management system for accreditation is implemented, maintained, and continually improved by ISO standards and the requirements of relevant accreditation bodies., • Ensure full adherence to Zertia’s internal procedures and the responsibilities of the Certification Manager, including (but not limited to): internal audits, coordination of auditors, nonconformities and corrective actions, complaints and appeals, competency evaluations, audit report reviews, and certification decisions., • Establish and oversee the annual internal audit program, including the assignment of audit teams, follow-up on findings, and compliance with the internal audit procedure., • Ensure that certification activities are performed impartially, in continuous communication with Zertia’s Impartiality Committee. Accreditation Relations and Compliance • Manage accreditation applications and coordinate programs with accreditation bodies (ANAB, UKAS, ENAC, RvA, etc.) in line with Zertia’s strategic roadmap., • Communicate relevant changes to accreditation bodies as required by applicable standards., • Build and maintain constructive relationships with main accreditation entities in the geographies where Zertia operates. Certification Oversight • Oversee pre-certification and audit activities and support delivery teams as needed., • Communicate internally any updates related to certification standards, regulatory frameworks, or procedural changes., • Maintain up-to-date knowledge of assigned certification standards and provide documented evidence of relevant qualifications and competencies. Team Support and Development • Assist in the onboarding of new team members., • Support the training and competency development of team members involved in certification activities., • Review and approve communication materials and website content related to certification, as needed., • Attend virtual and on-site meetings related to certification, audits, or accreditation. Job Requirements • University degree (bachelor’s or equivalent) in Engineering, Economics, Law, Science, Management, or a related field., • 4 years of professional experience with conformity assessments as a certification manager or lead assessor to accreditation bodies or equivalent., • Demonstrable training and experience in ISO 17021-1, ISO 27001, and/or ISO 42001 or other conformity assessment standards., • AI Regulation: Knowledge of AI regulations, particularly the EU AI Act and similar regulations in the United States and the United Kingdom., • Basic knowledge of technology, privacy, and/or AI management standards, tools, and methods., • Communication Skills: Excellent verbal and written communication skills in English, with the ability to explain complex technical concepts to technical and non-technical audiences. Other languages (like Spanish) will be valued., • Proactivity and Autonomy: Ability to work independently with minimal supervision, proactively identifying and resolving information management-related issues., • Collaboration: Demonstrated ability to navigate and build relationships with third parties. What we offer • Competitive Salary: based on experience., • Global Impact and Growth: Participate in large-scale projects that redefine industries with fast-growing, international clients., • Location: Remote Globally or Hybrid in Madrid, • Culture: As a startup, we are dedicated to developing our talent by offering abundant growth opportunities. Our culture encourages responsibility, motivating team members to take ownership of their work and learn from mistakes, thereby creating a safe environment for creativity and innovation. We look for proactive individuals who are eager to suggest innovative ideas and contribute to our collective success., • Additional benefits (for labour contracts based in Spain): 23 days’ vacation and health insurance. We encourage you to apply even if you think you do not meet all the requirements. Not all the best candidates meet each of the qualifications listed. If you are passionate about AI, meet many of the above requirements, and want to join a rapidly growing startup, apply to this unique opportunity. Furthermore, at Zertia, we are committed to creating an inclusive and diverse work environment. We firmly believe that diversity of experiences, perspectives, and backgrounds is a source of strength and enrichment for our work community. We strive to build a team that reflects a variety of identities and experiences, and we actively promote equal opportunities in all our recruitment and professional development processes. Therefore, we invite candidates from all backgrounds to join us in our commitment to fostering an inclusive and diverse working environment.
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