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Incident Response Manager

hace 1 día

Madrid

Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong. The Incident Response Manager leads the global function responsible for the discovery, investigation, and recovery phases of the security event lifecycle. This role provides the technical authority required to ensure cyber threats never result in a business outage. By maintaining 24/7 oversight and executing automated defense strategies, the position protects corporate assets from sophisticated attacks with minimal impact. Key Accountabilities Transition manual response workflows to automated defense by deploying isolation playbooks that remove human delays during sensitive attack stages. Coordinate with external service providers to maintain 24/7 monitoring and deep-dive investigations. Execute two tabletop exercises annually to identify and resolve coordination gaps between security and business continuity teams. Manage the integration of external threat intelligence with monitoring systems to enable proactive account resets and automated alerting. Own the end-to-end process for compliance monitoring and forensic investigations to ensure technical integrity and continuity. Preserve evidence by capturing forensic snapshots of affected system states before finalizing asset isolation. Verify that security controls function correctly through independent technical validation scans and log reviews. Performs other duties and responsibilities as assigned. Networking/Key relationships Information Security Leadership: Align response strategies with broader organizational goals and report on the current threat environment. External Service Providers: Manage 24/7 orchestration and escalate alerts within defined windows. Infrastructure & DevOps Teams: Partner to ensure remediation actions are executed effectively across corporate systems. Business Continuity Teams: Coordinate during readiness testing to ensure organizational survival during sophisticated attacks. GRC Department: Provide technical risk assessments to inform final approvals for risk acceptance. Minimum Knowledge & Experience for the position: Education: Bachelor’s degree in computer science, cybersecurity, or related field. Master’s degree or certifications (e.g., CISSP, CISM) preferred. Experience: 5+ years of hands-on experience in cybersecurity role with at least 2+ years of experience in managing global security teams and leadership. Skills & Capabilities: Leadership: Ability to inspire, guide, and develop high-performing teams. Strategic Thinking: Align operational goals with business risk and security strategy. Technical Depth: Solid understanding of tools, threats, and mitigation techniques. Communication: Clear and effective reporting to technical and executive audiences. Collaboration: Strong cross-functional engagement and influence. Continuous Learning: Commitment to continuous professional development. Travel requirements: Up to 20% of time. People Manager Core Competencies: Building Talent Planning and supporting the development of individuals’ knowledge, skills, and abilities so that they can fulfill current or future job responsibilities more effectively. Customer Focus Ensuring that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ and own organization’s needs; promoting and operationalizing customer service as a value. Decision Making Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences. Driving for Results Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. Driving Innovation Creating an environment (culture) that inspires people to generate novel solutions with measurable value for existing and potential customers (internal or external); encouraging experimentation with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions. Emotional Intelligence Essentials Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others’ emotions and behavior; leveraging insights to effectively manage own responses so that one’s behavior matches one’s values and delivers intended results. People Manager Accountabilities: Effectively carries out the expectations of Werfen People Managers as defined in Werfen’s Role of the Manager program. Among others this includes maintaining regular, at minimum once a month, and transparent communication with the team through effective use of formal one-on-one meetings with direct reports and team meets. Managing performance issues and conflict proactively; uses judgement in consulting with department leadership and Human Resources. Responsibility for the team´s compliance in terms of training, and fulfilment of their tasks and objectives as well as onboarding of new employees and development of the existing team. Work Environment (US only): The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate. Must be able to detect, identify and inspect scientific data. The employee will be required to stand and/or walk up to 8 hours per day and/or sit for up to 8 hours per day. Must be able to use hands to feel objects, including keyboard, telephone and pipettes or other lab equipment. May need to reach with hands and arms, climb stairs, balance, stoop, kneel or crouch. Will be required to talk and hear and have specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. May occasionally have to lift and/or move up to 25 pounds. The noise level in the work environment will vary but is usually moderate. This position is very active and requires varying levels of mobility.

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