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Monitor jobs in Spain - Page 3

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  • Guest Experience Manager- Four Seasons Hotel Madrid
    Guest Experience Manager- Four Seasons Hotel Madrid
    8 hours ago
    Full-time
    Latina, Madrid

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Reporting to the Front Office Manager, the Guest Experience Manager will deliver a seamless, personalized guest experience from pre-arrival to departure. Anticipating needs and ensuring flawless service across departments, you’ll uphold the highest standards of luxury hospitality. With warmth, professionalism, and local expertise, you’ll create memorable moments that inspire guest loyalty. What you will do General As a Department Head and Brand Ambassador, be highly knowledgeable of all hotel and facility information, hours of operation, key personnel, special activities, and functions in the hotel. Act, in the absence of Duty or senior management, in all matters concerning the safety, security and well-being of hotel guests. Prepare and attend weekly and monthly meetings such as Rooms, OPS, Morning, Quality, Group Resume and other Dpt. Heads meetings. Lead and deliver training sessions organized by PnC: Glitchology. Guest Experience Lead and manage the full guest experience department, ensuring personalized service and flawless coordination from pre-arrival to post-departure. Organize the journey of our top VIPs including suite guests, Four Seasons Elite and High Return guests and others, pre, during and post their stay. Send pre-arrival communications, block rooms according to preferences, and oversee VIP preparations and amenities. Collaborate with all departments (F&B, IRD, Concierge, Front Desk, Housekeeping) to deliver a seamless and anticipatory guest experience. Engage with guests throughout their stay, gathering feedback, resolving issues promptly, and ensuring all requests are met with care. Ensure Golden is kept updated with all guest preferences. Handle guest complaints and actively manage Glitches. Ensure guests are met on time, and negative experiences are offset prior to departure. Promote hotel amenities, experiences, and local highlights to enhance the stay and drive guest satisfaction. Complete Manager’s checklist daily Help and supervise the GEX team with the checklist when needed and assist, in the presence of heavy volume, in the areas of Front Office, Concierge and Guest Services. People Management Supervise the department's monthly expenses, ensure all finance procedures are correctly taken. Labor management: schedules, extra hours control etc. Conduct the monthly audit of supplier invoices, i.e. for flowers, L&F, etc. Control stock with the team, ordering supplies when needed through Birchstreet. Provide guidance, coaching, and motivation to the Guest Experience team, fostering a culture of excellence and service passion. Conduct interviews and staff hiring when needed. Assist with the on-boarding and training of new team members from interns to Asst. Managers Perform Annual reviews to the Asst. Managers as well as give feedback and guidance when needed. Assist the Asst. Managers with team annual reviews and communicating warnings, corrective actions and other feedback. Supervise team development and career aspirations Maintain strong relationships with vendors and partners, leveraging local expertise to curate unique, memorable experiences. Monitor and report on guest satisfaction trends, feedback, and performance metrics to support continuous improvement. Monitor Qualtrics seeking improvement. Reply to Google negative reviews, TripAdvisor reviews and Booking.com. Follow guidelines. Follow up with Global GEX projects and initiatives launched or driven by Corporate Team. Participate actively in other Global Guest Experience calls / meetings. What you bring Minimum 3 years of luxury hotel experience in Front Desk, Guest Experience or Concierge. Have fluency in English and Spanish Minimum 1 year managing a medium- sized team Must have experience in Opera Strong leadership & organizational skills required Excellent communication and interpersonal abilities Foster creativity Problem-solving and conflict-resolution skills Skilled in active listening and providing constructive feedback to support team development. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 natural days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position. This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.

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  • Technician Relations Manager - Madrid (Spain)
    Technician Relations Manager - Madrid (Spain)
    16 hours ago
    Full-time
    Retiro, Madrid

    Job description Role Purpose The Technician Relations Manager is the first point of contact for GWS field technicians and is responsible for providing clear communication, administrative support, and coordination between technicians and internal departments. This is not a technical support or line management role. Work setup: Hybrid (2 days from home after 3 months successful onboarding) Main Responsibilities Maintain regular contact with travel technicians via email, phone, meetings, and site visits Provide accurate and timely information as the primary contact for technicians Communicate project assignments and ensure technicians understand requirements Hold routine check-ins with technicians and escalate concerns when needed Update and maintain the Qualification Matrix with accurate data Maintain and update technician CVs with skills, experience, and project history Gather feedback from Site Managers and Leaders and ensure proper documentation Monitor technician utilization and share relevant information with the Resource Allocation Team Coordinate annual leave requests with Resource Allocation Team, Project Management, and Site Management Support HR and Management in disciplinary processes by providing required documentation and following procedures Manage onboarding checklists for new technicians and support all offboarding steps Approve internal expenses within defined limits Collaborate with internal departments to ensure efficient processes and communication flow Introduce updated contract types for technicians when required Approve clothing budgets in accordance with guidelines Provide coverage for other Technician Relations Managers during their absence (holidays, sick leave) Support other departments with the implementation of new or updated processes Job requirements Experience interacting with people both remotely and in person Background in recruitment / HR, renewable, customer service, or a similar administrative environment (advantage) Strong communication skills and a service-oriented mindset Ability to work in a structured, process-driven manner and maintain accurate data Proactive approach and ability to work with a multicultural workforce Good English (written and spoken) Driving license EU passport

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  • Monitor/a deportivo
    Monitor/a deportivo
    21 days ago
    Part-time
    Leganés

    Buscamos Monitor/a Deportivo/a para incorporarse a nuestro equipo durante la campaña de verano en Leganés, dentro de un campamento multideportivo bilingüe (español–inglés). Fechas de contratación Del 22 de junio al 17 de julio. Horario • Horario principal: de 8:30 a 14:00., • Posibilidad de realizar jornada ampliada de mañana (entrada a las 7:45) y/o jornada ampliada de tarde (salida a las 16:30), según necesidades organizativas. Funciones principales • Planificación y ejecución de actividades deportivas en entorno bilingüe., • Dinamización de grupos fomentando el uso del inglés durante las actividades., • Supervisión y acompañamiento del alumnado durante la jornada., • Coordinación con el equipo de monitores y dirección del campamento., • Control de asistencia e incidencias., • Garantizar la seguridad y el correcto uso del material deportivo. Requisitos • Titulación de Monitor/a de Tiempo Libre, TSEAS/TAFAD, CAFYD o formación relacionada con actividad física y deporte., • Nivel de inglés suficiente para dinamizar actividades deportivas en este idioma., • Experiencia previa en campamentos o trabajo con menores., • Responsabilidad, capacidad de liderazgo y habilidades comunicativas. Se valorará • Experiencia en campamentos bilingües., • Formación en primeros auxilios., • Disponibilidad para cubrir jornadas ampliadas. Ofrecemos • Contrato temporal por campaña de verano (22 de junio – 17 de julio)., • Proyecto deportivo dinámico en entorno bilingüe., • Buen ambiente de trabajo y posibilidad de continuidad en futuras campañas.

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  • MONITOR DEPORTIVO CHAMBERI
    MONITOR DEPORTIVO CHAMBERI
    2 months ago
    €10.39–€12 hourly
    Part-time
    Chamberí, Madrid

    🏓🚶🏻‍♀️🤸🏽‍♀️🏓🚶🏻‍♀️🤸🏽‍♀️ 📆INCORPORACIÓN semana del 02/02/2026📆 📜Monitores de Ocio, TAFAD, estudiantes y graduados en Magisterio, CAFyD...📜 🏓PING PONG🏓 📍CEIP RUFINO BLANCO, CHAMBERI📍 📆Martes📆 Incoporación 03/02 ⏰De 16 a 17⏰ 💰10,39€brutos/hora💰 🏀BALONCESTO🏀 📍CEIPRUFINO BLANCO, CHAMBERI📍 📆Miércoles y viernes📆 Incoporación 30/01 ⏰De 16 a 17⏰ 💰12 €brutos/hora💰 🥋KARATE🥋 📍CEIP CLAUDIO MOYANO, CHAMBERI📍Incoporación 30/01 📆Viernes📆 ⏰De 16 a 17⏰ 💰12€brutos/hora💰 🥋KARATE🥋 📍CEIP SAN JOSE, TETUAN📍Incoporación 03/02 📆Martes y Jueves📆 ⏰De 16 a 17⏰ 💰12€brutos/hora💰 👯🏻‍♂️BAILE MODERNO👯🏻‍♂️ 📍CEIP CERVANTES📍Incoporación 04/02 📆Miércoles📆 ⏰De 16 a 17⏰ 💰12€brutos/hora💰 🏀⚽🏓PREDEPORTE🏀⚽🏓 📍CEIP PATRIARCA OBISPO EIJO GARAY, AVENIDA DE AMERICA📍Incoporación 04/02 📆Miércoles y Jueves📆 ⏰De 16 a 17⏰ 💰11,13€brutos/hora💰 🏐VOLEY🏐 📍CEIP PATRIARCA OBISPO EIJO GARAY, AVENIDA DE AMERICA📍Incoporación 03/02 📆Martes📆 ⏰De 16 a 17⏰ 💰11,13€brutos/hora💰 🏃🏼‍♀️ATLETISMO🏃🏽‍♂️ 📍CEIP PATRIARCA OBISPO EIJO GARAY, AVENIDA DE AMERICA📍Incoporación 02/02 📆Lunes📆 ⏰De 16 a 17⏰ 💰12€brutos/hora💰 🏀⚽🏓PREDEPORTE🏀⚽🏓 📍CEIP ASTURIAS, VALLECAS📍Incoporación 03/02 📆Martesy Jueves📆 ⏰De 16 a 17⏰ 💰10,39€brutos/hora💰 👯🏻‍♂️BAILE MODERNO👯🏻‍♂️ 📍CEIP DEHESA DEL PRINCIPE, CUATRO VIENTOS📍Incoporación 03/02 📆Martes y Jueves📆 ⏰De 16 a 17⏰ 💰10,39€brutos/hora💰 Si te interesa alguna escribenos por el chat cual

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