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Transatel is a leading Mobile Virtual Network Operators (MVNO) enabler and a global cellular IoT connectivity solutions provider. How about connecting the world together, beyond borders? Context: The Client Service Management Team Manager plays a critical role in leading the Client Service Managers (CSMs) to ensure customer satisfaction and service excellence. This role is responsible for overseeing the team's activities, managing high-level escalations, ensuring SLA compliance, and driving continuous service improvement. The manager works closely with B2B customers, including MVNOs and IoT companies (automotive, industrial IoT, etc.), ensuring seamless service delivery while collaborating with various internal teams, such as Support, Marketing, and Sales. A key aspect of this role is the prioritization of activities and effective workflow management to optimize team efficiency and service quality. Your mission: Team Leadership, Coaching & Performance Management • Lead, mentor, and develop a team of Client Service Managers (CSMs) to achieve high standards of service., • Prioritize activities and manage workflows to ensure optimal resource allocation and efficiency., • Provide coaching and guidance to team members to enhance their skills and professional growth., • Define and monitor team and individual objectives, ensuring alignment with overall business priorities and integrating them into employee performance evaluations., • Drive a customer-centric culture within the team, ensuring proactive and effective service management., • Manage recruitment and workforce planning, ensuring the team has the necessary skills and capacity to meet business needs. Customer Relationship & Escalation Management • Act as the main escalation point for critical customer issues and internal escalations., • Ensure the team effectively manages and responds to customer escalations., • Conduct regular executive-level business and operational reviews with key customers., • Be the 'Voice of the Customer' (VoC) within the organization, advocating for customer needs and ensuring continuous service improvements. Service & Incident Management Oversight • Oversee incident, problem, and change management processes managed by CSMs. Ensure that Incident Managers and Problem Managers respond effectively to customer needs and CSM requirements., • Ensure efficient handling of service disruptions and effective customer communication. SLA Compliance, Reporting & Documentation • Ensure the team monitors and reports on service performance against contractual SLAs, including penalties where applicable., • Establish and improve reporting frameworks for internal and customer-facing performance reviews., • Ensure proper documentation of incidents, service reviews, and improvement plans., • Identify risks to SLA breaches and implement preventive measures., • Track and analyze CSAT (Customer Satisfaction) scores to assess service performance and drive enhancements. Continuous Improvement & Change Management • Lead workgroups/taskforces to analyze service issues, identify root causes, and develop action plans., • Drive continuous service improvement initiatives by identifying opportunities for optimization and efficiency., • Promote a culture of proactive change management within the team and across departments., • Define and execute action plans to enhance service quality and customer satisfaction. Internal Collaboration & Cross-functional Interactions • Work closely with the Marketing Product team to ensure customer needs and market expectations are well-integrated into service offerings., • Collaborate with Sales teams to provide insights on service performance and support business development efforts, including participation in RFPs, RFQs, and RFIs., • Interact with various Support teams (technical experts and managers) to ensure efficient issue resolution and continuous improvement., • Engage with top management to report on key customer insights, service trends, and strategic initiatives., • Collaborate with the HR team on employee career progression, training plans, and professional development, workforce planning, and employee career development Your profile: • 10+ years in customer service, service management, or account management in the telecom or IT industry, with at least 5 years in a leadership role., • Good understanding of telecom services (voice, data, SMS), provisioning BSS, IT, fleet management., • Experience with IT Service Management (ITSM) tools such as ServiceNow, JIRA, or equivalent., • Proven ability to lead, motivate, and develop a high-performing service management team., • Strong ability to mentor and support employees in their professional growth., • Ability to drive service excellence and implement continuous improvement strategies., • Ability to define action plans, identify improvement opportunities, and promote change effectively., • Strong problem-solving skills with the ability to make informed decisions independently., • Ability to structure reports, track KPIs, and document processes efficiently., • Excellent interpersonal, negotiation, and relationship-building skills., • Ability to analyze data, identify trends, and drive actionable insights., • Strong ability to manage competing priorities and structure team workflows effectively., • Experience in hiring, onboarding, and managing team workload distribution., • Strong ability to summarize complex issues and make them understandable for various stakeholders., • Ability to represent customer concerns internally and drive service enhancements., • Experience in tracking and analyzing customer satisfaction scores to ensure service excellence., • Fluent in English and French. Our recruitment process : At Transatel, we strive to have an efficient global process to finalize our recruitments as quickly as possible (around 3 weeks). Here are the different stages in the recruitment process: • 1st HR contact by telephone, • Interviews: A Manager/HR interview + one or more operational or technical interviews, • An online personality test, • An HR call presenting the offer of collaboration in detail, followed by receipt of the offer by email, • Welcome & onboarding process Benefits: • Salary package: fixed salary + individual bonus + half-yearly profit-sharing and incentive schemes (investable in PEE or PER), • Salary committees every 6 months, • Up to 2 days' homeworking, 25 days' holiday + a few free days, • CSE, company restaurant, advantageous health insurance, 50% reimbursement of the Navigo transportation pass or sustainable mobility package For more information, please refer to the Transatel career page: If you've got as far as the bottom of this offer, it would be a shame to put off your application until later, so apply now!

About Cybele Cybele is a leader in its field, developing innovative microbial solutions for crop health and nutrition. The company is driven by a highly dynamic, multidisciplinary team, combining scientific, agronomic, microbiological and industrial expertise. To support its growth, Cybele is creating a role of Business Development Manager - Agricultural Biosolutions France, Europe & International Markets with direct responsibility for opening and accelerating business across multiple regions. Your mission: You are a driving force behind Cybele’s commercial development. Your role is to open new markets, activate your existing professional networks and convert opportunities, across France and Europe. You have a strong command of the full sales cycle, from opportunity identification to deal closing, with a proven track record. Your responsibilities: Business development & market opening • Scout, identify and activate business opportunities (distributors, importers, key decision-makers in agricultural value chains)., • Prospect and onboard new partners, building a qualified and prioritized sales pipeline., • Manage complex, multi-stakeholder sales cycles and accelerate time-to-decision., • Negotiate and close strategic commercial agreements. Network building & field deployment • Select, structure and grow a high-performing distribution network capable of selling advanced biosolutions., • Define and execute growth plans by country and region (both in Europe and overseas)., • Lead commercial deployment: field demonstrations, trials, technical support and partner onboarding., • Maintain a strong field presence, with a particular focus on row crops / arable farming. Sales structuring & performance management • Implement and manage a results-driven sales approach (lead/opportunity tracking, forecasting, KPIs)., • Conduct continuous market and competitive intelligence., • Work closely with internal teams (R&D, regulatory, supply chain) to align the offer with market needs., • Represent Cybele at international trade shows, technical events and industry meetings. Your profile: • Higher education in agronomy, agriculture or related fields., • Senior experience in business development and international sales within the agricultural inputs sector : biostimulants, biofertilizers, microbial solutions, plant nutrition, biocontrol., • Full management of the sales cycle, with a demonstrated ability to structure and accelerate sales processes., • Strong knowledge of row crops / arable crops, including markets, agronomic practices and decision-making processes., • Active professional network among distributors, importers and key market players., • Hunter mindset, focused on market entry, new account acquisition and deal closing., • Comfortable operating in an entrepreneurial, fast-evolving environment requiring autonomy, initiative and rapid impact., • Fluent professional English is mandatory; additional languages are a plus., • Experience in international export markets (distribution models, logistics, Incoterms) is an advantage., • Localisation: upon profile., • Travels: 50% travel. What Cybele offers • A high-impact role., • The opportunity to build and scale a business across international markets., • An innovative and collaborative environment, within an expert and committed team., • An attractive compensation package, including a significant performance-based variable component.

Responsibilities: 1. Analyze the competitors’ network and sales MS in region, make the network development strategy., 2. Coordinate with the company committee to evaluate the business plan of dealers and ensure the BP process compliance., 3. Supervise consistency of Corporate Identity execution in the assigned Dealer Network in line with SI and Sales Standard guidelines., 4. Update dealer operation guideline, dealer operation process evaluation and dealers’ annual operation target., 5. Analyze dealers’ operating data, provide data support for dealer development strategy, and support for dealers’ business improvement., 6. Conduct dealer organizational evaluation, dealer sales indicator evaluation, sales process evaluation, and dealers operation performance., 7. Make dealer incentive policy, and Establish dealer management early warning mechanism., 8. Sales satisfaction management. Qualification: 1. Work experience: 5 years or above Automobile network development and operation experience（dealer group or car brand company）;, 2. Familiar with the automotive industry ecology, familiar with dealer operations;, 3. Value motivation: enjoy the sense of achievement under high pressure and pursue the achievement of goals;, 4. English can be the work language.

Job Summary The After-sales Technical Support & Training Manager is responsible for leading the technical support and training functions within Geely’s global after-sales network. This role oversees the diagnosis of complex technical issues, ensures efficient problem resolution, and develops comprehensive training programs to enhance service quality. The manager will collaborate closely with distributors, dealers, R&D, and quality teams to elevate the overall technical capability and customer satisfaction. Key Responsibilities: 1.Technical Support Management 1)Lead the technical support team to provide timely and professional support to distributors and dealers. 2)Manage the resolution of critical and complex vehicle issues, including root cause analysis and escalation to R&D and Quality teams. 3)Oversee the development and release of technical information, including service bulletins, repair guidelines, and diagnostic procedures. 4)Monitor field technical cases and provide strategic insights to drive product and service improvements. 5)Support major service campaigns, recalls, and technical improvement initiatives. Training Management 1)Develop and execute the annual technical training strategy for global or regional dealer networks. 2)Oversee the design, delivery, and continuous improvement of training programs for technicians, service advisors, and technical managers. 3)Ensure training content accuracy and alignment with new product technologies, EV systems, and diagnostic tools. 4)Evaluate training effectiveness, set certification standards, and manage technician competency development. 5)Manage training resources, including trainers, facilities, digital learning platforms, and training materials. Field Operations & Dealer Network Support 1)Support strategic markets by offering on-site technical assistance, technical training, and capability enhancement. 2)Collect field feedback, identify recurring issues, and initiate corrective actions or technical campaigns. 3)Ensure consistent service quality and technical standards across all dealer networks. Qualifications 1.Bachelor’s degree or above in Automotive Engineering, Mechanical Engineering, or related fields. 2.5+ years of experience in automotive after-sales, technical support, or training; 3.Strong expertise in vehicle systems diagnosis, fault analysis, and service operations. 4.Experience with EV/HEV technologies and high-voltage system safety is preferred. 5.Excellent communication, and cross-cultural collaboration skills. 6.Fluent in English (written and spoken); additional languages are a plus. 7.Willingness to travel frequently domestically and internationally. Preferred Skills 1.OEM after-sales management experience (global or regional). 2.Familiarity with digital training tools, LMS platforms, and e-learning development. 3.Strong analytical abilities and experience using data to improve service performance. 4.Customer-focused mindset and ability to manage multiple stakeholders.

Retail & Event Manager – iCaur – F/H Company Overview As the third largest Chinese automotive exporter, Chery Automobile Co., Ltd. operates in over 100 countries and has sold more than 17 million vehicles. In 2024, the group reached 2.6 million units, including 1.14 million exports. In this context, iCaur, Chery’s premium off-road brand founded in 2023, stands out for its modern design and innovative technologies. From 2026, the brand will launch its models in Europe, the Middle East, and Southeast Asia, with the ambition to become a reference in the premium off-road segment. To support this growth, iCaur is building a strong operational structure in France and is recruiting talented professionals to join the adventure. Location: Courbevoie, France Responsibilities / Missions As Retail & Event Manager, you are part of the marketing team and are responsible for the design, planning, and execution of iCaur’s retail initiatives and events: • Retail Strategy & Activation: Define and implement retail and event activation plans to strengthen brand awareness and drive sales., • Event Management: Lead product launches, customer days, press events, and experiential activations, ensuring quality and consistency with the brand identity., • Coordination & Partnerships: Work closely with internal teams (Marketing, Sales, Communication) and external partners (agencies, vendors, distributors) to ensure smooth execution., • Performance & Reporting: Monitor the results of retail and event activities, analyze KPIs, and provide recommendations to improve future campaigns., • Training & Network Support: Support the dealer network in implementing retail initiatives and provide training on events and brand standards. Profile / Requirements • Bachelor’s or Master’s degree in Marketing, Event Management, Business, or a related field., • 3–5 years of experience in retail marketing, event management, or experiential marketing, ideally in the automotive, premium, or luxury sectors., • Strong organizational and interpersonal skills, able to manage multiple projects simultaneously, • Fluent in French and English. Please send your CV and cover letter to: Subject: « Candidature – Retail & Event Manager (F/H) » Your application data will be used solely for recruitment purposes, handled confidentially and securely, and retained for up to 24 months after the last contact. You may exercise your rights at any time by writing to .

🍀 Chez WAAT, on ne fait rien comme les autres… mais toujours avec le sourire ! Ici, c’est un univers où dépassement de soi, passion et bonne humeur partagée règnent en maîtres. Nos valeurs, A.R.B.R.E.S., sont nos racines. 🌱 Chez nous, la RSE n’est pas une simple case à cocher, c’est une conviction ancrée depuis le premier jour. 🌍 Deux obsessions : nos Clients et nos Willers ! 💪 Créée en 2018, notre équipe compte aujourd’hui plus de 240 collaborateurs et traverse une phase d’hyper-croissance 🚀 sur tous nos pôles d’activité : Copropriétés, Promoteurs immobiliers, Bailleurs sociaux, Tertiaire et Bornes B2C. Nous faisons également partie de la French Tech et avons récemment réalisé une levée de fonds en série B, accélérant encore notre développement et nos ambitions 🚀💼 Nous recherchons un(e) Chargée de supervision F/H (CDI) rattaché(e) à notre siège à Malakoff. 🔎 Vos missions, si vous les acceptez : Supervision et gestion du parc : • Devenez le maître des plateformes internes de supervision du parc des bornes ;, • Surveillez le bon fonctionnement du parc avec un œil de lynx ;, • Détectez les anomalies avant même qu’elles ne surviennent ;, • Gérez la puissance passive et dynamique après l'installation comme un pro. Support Technique et dépannage : • Soyez les experts de la borne : OCPP, Load Management, Network... ces notions n'auront plus de secrets pour vous, • Vous serez la béquille sur laquelle s'appuieront nos partenaires installateurs pour les assister et les guider lors de la mise en service des bornes ;, • Soyez le/la champion(ne) de la hotline, en dépannant nos clients ;, • Résolvez les problèmes de niveau 2 et passez le relais au SAV pour les gros pépins ; 🚀 Et ce n’est pas tout ! En fonction de l’évolution de l’entreprise et de vos aspirations, d’autres responsabilités pourront vous être confiée 👉 À propos de vous : • Formation 📚: De niveau Bac+2, • Expérience 👩 💻: 2 à 3 années d'expérience, • Langue(s) 🌐: Français et anglais, • Informatique 💻: Pack Office (Word, Excel, Outlook, PowerPoint) et avec idéalement une connaissance du langage SQL, • Vos armes secrètes 🦸 ♂️: Vous avez de l’énergie à revendre et souhaitez la mettre à profit dans une entreprise en plein développement ? Vous êtes reconnu(e) pour votre aisance relationnelle, avec une bonne gestion de la coordination d'équipes et dans la définition et la compréhension des besoins Télétravail : 2 jours de TT après validation de la période d'essai ; ✨ Les + WAAT • Un parcours de carrière individualisé, avec des missions qui évoluent au rythme de votre énergie, de votre engagement et de votre profil., • Titre restaurant à 10 € ;, • Mutuelle prise en charge à 60% par WAAT 🏥, • Prime de vacances ☀️, • Dispositif d’épargne salariale (intéressement, PEE, PERCO), • Des congés supra-légaux :déménagement, ancienneté🎉, • Politique parentalité 👶 (congé paternité indemnisé, congés enfant malade) Pour finir, chez WAAT, nous mettons en avant la diversité sous toutes ses formes et croyons fermement en l'inclusion. Chaque talent a sa place dans notre équipe !

JOB TITLE: Dealer Network Development Manager (F/M) REPORT TO: Sales & DND Manager LOCATION: Courbevoie ABOUT US SAIC Motor is represented in Europe as the owner of rapidly expanding MG Motor Europe. SAIC Motor, the largest auto company listed on China's A-share market (Stock Code: 600104), is a leading automaker in China, renowned for driving industry trends, accelerating innovation, and transforming from a traditional manufacturer into a comprehensive provider of auto products and mobility services. In 2023, facing fierce price competition and rapid industry evolution, SAIC Motor maintained its focus on innovative transformation, leveraging market recovery to achieve structural growth. With vehicle sales surpassing 5 million units, SAIC Motor retained its top position in the domestic industry for the 18th consecutive year. The group's NEV sales and overseas sales reached historic highs of 1.1 million and 1.2 million units, respectively. Ranked 84th on the Fortune Global 500 list in August 2023, with a revenue of $110.6 billion, SAIC Motor has been among the top 100 for ten straight years. MG, a British automotive icon established in 1924, is known for its sporty, value-for-money cars. The brand's classic sports cars, from the original MG 14/28 Super Sports to the all-electric MG4, have garnered global attention. Acquired by SAIC Motor in 2007, MG is experiencing rapid growth in Europe, offering practical and affordable vehicles. Designed in Marylebone, London, and manufactured in state-of-the-art facilities worldwide, modern MG cars are spacious and technologically advanced, merging European engineering with cutting-edge EV technology to lead drivers into a new era of mobility. For more information, please visit our website MG Motor Europe . Our page MG Motor Europe on LinkedIn: Purpose of this role The Network Development Manager's role is to support the country and their team of Sales Area Manager in Dealer appointment, leading dealer performance discussions regarding Share, Sales, CSI, Facility, and Capacity. The manager will also assist with follow-up on Contract, Term Agreements, Minority Appointments, Dealer Onboarding, territories and potential set up. Key Results/Accountabilities expected from the role Network Strategy & Expansion • Execute the national network development plan in alignment with global and European distribution frameworks., • Define and maintain compliant partner selection criteria under French and EU regulations., • Lead end-to-end dealer appointment process, including candidate assessment and executive negotiations., • Manage dealership agreements, floor plan setup with financial institutions, and contractual compliance., • Monitor dealer financial health (P&L, balance sheet, KPIs) in collaboration with Finance and external providers., • Drive corrective action plans for underperforming partners and lead replacement processes when required., • Supervise CI and signage implementation in line with brand standards., • Select and audit service providers to ensure optimal commercial conditions and operational efficiency., • Act as the key interface between the brand and the dealer network., • Partner with Marketing, Press, Finance, and regional teams to support network performance and visibility., • Maintain regular field presence to strengthen partnerships and elevate customer experience standards. Experience & Educational background & Expertise • 7+ years’ experience in automotive dealer network development., • Strong knowledge of the French distribution landscape., • Solid commercial and financial acumen with ability to interpret dealer performance and legal documentation., • Proven negotiation and stakeholder management capability., • Fluent in English (business professional level)., • Self-driven, adaptable, and results-oriented with strong field engagement mindset. Location Courbevoie Send your English CV and cover letter to

Company Overview As the third largest Chinese automotive exporter, Chery Automobile Co., Ltd. operates in over 100 countries and has sold more than 17 million vehicles. In 2024, the group reached 2.6 million units, including 1.14 million exports. In this context, iCaur, Chery’s premium off-road brand founded in 2023, stands out for its modern design and innovative technologies. From 2026, the brand will launch its models in Europe, the Middle East, and Southeast Asia, with the ambition to become a reference in the premium off-road segment. To support this growth, iCaur is building a strong operational structure in France and is recruiting talented professionals to join the adventure. Location: Courbevoie, France Main Responsibilities 📊 Market & Product Strategy • Conduct trend and customer behavior studies to identify new opportunities and inform product strategy., • Manage the lifecycle of Chery products to achieve business objectives., • Define customer requirements for the French market and translate them into product specifications, including:, • Model segmentation and equipment/features, • Pricing strategy & positioning, • Volume/model assumptions, • Color & trim definitions, • Continuously monitor competitor offerings (equipment/pricing/positioning) and update indexing tools., • Produce regular competitive analyses to support decision-making., • Contribute to positioning and pricing policy for the French market., • Participate in long-term portfolio planning., • Work closely with Marketing and agencies for product launches and promotional campaigns., • Ensure consistency and quality of product messaging and materials., • Lead product training for the distributor network., • Ensure alignment with Chery Automobile Co., Ltd. headquarters on product strategy and execution. Profile / Requirements • Bachelor’s or Master’s degree (Bac+3/5) in Business, Engineering, or a related field., • Solid experience in automotive product management or a similar role., • Strong knowledge of product lifecycle management, positioning, and pricing fundamentals., • Proficient in Microsoft Office; able to work in a multicultural and fast-paced environment., • Excellent communication skills, comfortable interacting with stakeholders at all levels., • Languages: Fluent in English; French is a strong asset (role based in France)., • Self-starter, autonomous, able to manage multiple priorities. Your application data will be used solely for recruitment purposes, handled confidentially and securely, and retained for up to 24 months after the last contact. You may exercise your rights at any time by writing to .

IMIE Paris recherche pour l'une de ses entreprises partenaires un(e) alternant(e) dans le cadre d'une formation au sein de son établissement.Notre école supérieure d'informatique est située à Levallois-Perret et prépare depuis 2017 à la validation de 10 titres professionnels.Un accompagne

Analyze the competitors’ network and sales MS in region, make the network development strategy.Coordinate with the company committee to evaluate the business plan of dealers and ensure the BP process compliance.Supervise consistency of Corporate Identity execution in the assigned Dealer Network in

Nous recherchons pour notre client grand compte un(e) ingénieur(e) Telecom avec une forte expérience dans le le coeur de réseaux mobile (PS et CS) dans le cadre de l exploitation d 'une maquette d'équipement de réseaux mobiles de bout en bout.Multi-Constr

Technical Consultant Network page is loaded## Technical Consultant Networklocations: Suresnestime type: Full timeposted on: Posted Todayjob requisition id: 566660### Job TitleTechnical Consultant Network### Job DescriptionCe poste vous donne la possibilité de participer à l’amélioration

D’intervenir sur l’ensemble des solutions CSCN (Customer Supplied Clinical Network) auprès de nos clients et de la réaliser la documentation des PNA (Philips Network Assessment).

Vous aurez des missions clés en tant que référent IT, intervenant sur diverses solutions auprès des clients.

Analyze the competitors’ network and sales MS in region, make the network development strategy. Supervise consistency of Corporate Identity execution in the assigned Dealer Network in line with SI and Sales Standard guidelines. Work experience: 5 years or above Automobile network development and o