Junior Sales Representative
8 days ago
Harrow
📍 Harrow, London 🦷 Complete Smiles Dental Group Company Description Complete Smiles is a family-run dental group dedicated to delivering exceptional dental and cosmetic treatments with a caring, patient-centred approach. We combine modern dental techniques with outstanding customer care to provide high-quality, affordable solutions for our patients. Our services include general dentistry, dental implants, Invisalign, veneers, teeth whitening, Botox, and dermal fillers. We pride ourselves on professionalism, integrity, and helping patients feel confident about their smiles. Role Description We are looking for a Junior Sales Representative to join our Bournemouth clinic on a part-time, on-site basis. This role is ideal for someone at the early stage of their career who is confident on the phone, enjoys speaking to people, and wants to build experience in sales, customer engagement, and healthcare services. You will primarily be responsible for outbound phone calls to warm leads (patients who have already enquired), helping them understand their options, answering questions, and booking consultations. No cold calling. Full training will be provided. Key Responsibilities • Making outbound calls to patients who have already expressed interest in our services, • Following up on enquiries from online forms, phone calls, and marketing campaigns, • Explaining treatments in a clear, friendly, and professional manner, • Booking consultations and supporting patients through the enquiry journey, • Building rapport and trust with potential patients, • Updating patient records and CRM systems accurately, • Supporting the wider sales and reception team when requiredWhat We’re Looking For, • Confident and clear communication skills (especially over the phone), • A friendly, professional, and positive attitude, • Willingness to learn and take feedback, • Comfortable speaking to new people and handling objections politely, • Organised and reliable with good attention to detail, • A genuine interest in helping people and delivering great service, • No previous dental experience required – full training providedWhy Join Complete Smiles?, • Supportive, family-run environment, • Structured training and clear guidance, • Real sales and customer experience in a professional healthcare setting, • Opportunity to develop confidence, communication, and sales skills, • Ideal stepping stone into healthcare, sales, or business roles