About Us
England’s Lane café/restaurant opened in 2018, serving the best Antipodean- and Persian-inspired, vegan-friendly food.
Our vision is to grow and build the England’s Lane brand across London, creating special places where our customers enjoy the best coffee and food. Ultimately, we want to provide a welcoming space where people can relax, connect with family and friends, and feel inspired. To bring this vision to life, every team member plays a vital role in creating exceptional and unique customer experiences.
Job Description
Primary Responsibilities
• Prepare customer drink orders to the highest standard.
• Operate coffee and espresso machines (La Marzocco) and any other coffee equipment.
• Take customer orders and communicate effectively with the team to ensure smooth preparation.
• Maintain a spotless and presentable coffee machine area at all times, including opening, closing, and during shifts.
• Proactively manage orders and customer requests via phone, Click & Collect, and Deliveroo.
• Confidently demonstrate knowledge of the menu, food, and drink options to customers.
• Pay close attention to presentation and service standards.
• Engage proactively with customers upon arrival and departure.
• Maintain cleanliness and tidiness of all areas, including seating, tables, counters, and product displays.
• Ensure all product displays are kept to the highest standard.
• Support the team with other tasks to ensure smooth operations.
• Attend all team and company meetings and training events.
• Follow all company policies and operational procedures.
• Assist on the floor when needed.
Requirements
• At least 3 years of hospitality experience in a café or restaurant setting.
• Skilled barista with at least 2 years of experience producing high-quality beverages and impeccable latte art.
• Strong knowledge of coffee extraction and dialling in.
• Excellent customer service skills.
• Experience using till and payment systems.
• Experience working in a fast-paced café/restaurant environment.
Trial Period & Contract
• The role includes a 3-week paid trial shift and training period.
• After successfully completing the trial, and demonstrating punctuality and reliability, a contract will be offered.
If you are passionate about coffee, customer service, and being part of a dynamic team, we would love to hear from you.
- Experience
- Required
- Languages
- English – Advanced
- Employment
- Full-time
- Salary
- £12.5 – £13.5 hourly
- Benefits
- service charge on top of the hourly pay
- Starting time
- Immediate start!
2 England's Lane, Belsize Park, NW3 4TG, London
hospitality • 1-10 Employees
Hiring on JOB TODAY since June, 2023
England ‘s Lane café opened in 2018, serving the best antipodean-inspired vegan-friendly food. Our vision is to give an excellent service / perfect coffee and food to our local / residential customers .
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