Transport Fleet Supervisor
4 days ago
Bicester
Job Opportunity: Transport Fleet Supervisor (6-Month Fixed-Term Contract) Location: Bicester (Office Based) Reports to: Head of Distribution and Warehousing About Bentley Designs Bentley Designs is a second-generation, family-owned business with four decades of experience supplying quality furniture to customers across the UK and Ireland. Our in-house warehousing and distribution operation plays a vital role in our business model, ensuring customers receive a reliable, professional delivery service. The Role We are looking to appoint a Transport Fleet Supervisor on a 6-month fixed-term contract to support our transport and distribution operation during a period of change. This is a hands-on, operational role responsible for overseeing day-to-day fleet activity, ensuring legal compliance, maintaining high safety standards and supporting smooth delivery performance across the business. Key Responsibilities Transport Operations & Fleet Management • Oversee the day-to-day running of the transport function, ensuring all dispatched orders are planned, scheduled and tracked effectively., • Ensure full compliance with UK transport legislation, including driver hours, Working Time Directive and Operator Licence obligations., • Ensure all fleet vehicles are maintained, serviced and meet legal and safety requirements., • Act as the first point of contact for drivers, providing guidance and support as required., • Support route planning activity, working closely with the Transport Co-Ordinator and providing cover during absence., • Plan and oversee the demountable box refurbishment and maintenance programme., • Oversee and support drivers and transport administrators, monitoring performance, carrying out disciplinaries and escalating issues where necessary., • Liaise regularly with the Head of Distribution and Warehousing, flagging risks, issues or operational concerns., • Carry out driver appraisals and assessments, including the monitoring of off-loading at customer premises., • Oversee transport-related health and safety compliance, reviewing and updating processes where required., • Monitor and implement changes to customs requirements for EU and Northern Ireland shipments., • Proactively identify operational issues, potential risks and opportunities for improvement., • Raise and monitor service level agreements with external carriers, particularly Irish transport partners., • Resolve transport-related queries and complaints in a professional and timely manner., • Experience in planning, scheduling and monitoring day-to-day transport operations., • Strong working knowledge of UK transport legislation and compliance requirements., • Experience overseeing fleet vehicles, drivers and transport administration activity., • Confident problem-solver with the ability to assess issues and understand the wider impact on delivery schedules., • Strong organisational and communication skills, with the ability to work calmly under pressure., • High attention to detail and a proactive, hands-on approach., • Experience using route-planning software such as Paragon or Maxoptra is an advantage., • Comfortable working closely with warehouse, operations and transport teams in a fast-paced environment. Why Join Us? This role offers an opportunity to step into a well-established transport operation and make a meaningful impact over a defined period. You’ll work closely with experienced colleagues, have clear responsibility and autonomy, and play a key role in keeping our delivery service running smoothly as we transition our ERP system to Microsoft Dynamics 365 Business Central and our routing software from Paragon to Maxoptra.