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Alpha Security Solutions LTD. is seeking a dedicated and organised professional to join our team as a Receptionist / Administrator. This dual role is essential for maintaining our professional front office operations and providing comprehensive administrative support, upholding our commitment to professionalism, integrity, and vigilance. Key Responsibilities: • Serve as the first point of contact for all visitors and clients, providing a warm and professional welcome., • Efficiently manage incoming phone calls, directing them to the appropriate personnel and handling inquiries., • Oversee and distribute incoming and outgoing mail, emails, and packages., • Maintain an organized and tidy reception area and office space., • Schedule and coordinate appointments, meetings, and conference room bookings., • Manage office supplies inventory and place orders as needed., • Provide general administrative support, including data entry, document preparation, and filing., • Assist with maintaining accurate visitor records and basic security-related documentation. Desired Skills and Experience: • Proven experience in a reception, administrative, or similar front-office role., • Exceptional verbal and written communication skills., • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and general office software., • Strong organizational and multitasking abilities with keen attention to detail., • A professional, courteous, and composed demeanor., • Ability to work independently and as part of a team., • A proactive attitude and a commitment to upholding company standards of professionalism and integrity.

Job Title: Luxury Retail Security Officer (Patrol / Standing position) Location: Bicester Village Reports To: Security Team Leader/ Security Manager/ Head of Security/ Account Manager. Pay Rate: £Various - depending on store Role Summary: The position requires officers to have exceptional customer service and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment. Responsibilities • Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart., • Demonstrate excellent customer service and engage with every person positively., • Carry out all duties in accordance with the Assignment Instructions and Risk Assessment., • Follow relevant customer policy and procedures., • Utilise access controls systems and ensure the integrity of building perimeter security., • Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity., • Deter crime and anti-social behaviour through awareness of behaviour and intelligence., • Carry our relevant testing of security and safety systems., • Perform internal and external patrols as required., • Report incidents in an accurate and timely manner, follow the correct escalation model., • Collaborate with the Emergency Services, including detection and protection of evidence., • SIA Licence for specific site (Door Supervision), • Previous security experience within a luxury or high value retail environment as advantageous., • Conscientious, alert and a strong attention to detail., • Adapts to changing priorities and is flexible and collaborative., • Punctual, reliable, committed, demonstrating respect for colleagues., • Highest standards of integrity, maintains confidentiality when handling sensitive information., • Effective communication skills, both verbal and written., • Responds well to positive change and innovation.