User Researcher (Healthcare)
6 hours ago
Colchester
Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a User Researcher Lead (Manager) At Kainos • You are responsible for delivering and assuring actionable insights that help define the right service experiences and focus them on user needs., • You are an expert practitioner able to both oversee and lead teams as well as delivering high quality research yourself., • You shape and lead user-centred design teams to ensure delivery of our contracted deliverables while adhering to relevant standards e.g. GDS & NHS Service Standards., • You are an advocate for needs-based design, design thinking and service design, and are passionate about coaching others in design research., • Can lead, plan, develop, and conduct research activities, ensuring the right methods are applied across the Agile development lifecycle., • Expert knowledge and application of qualitative and quantitative research methods., • Oversees and runs programmes of research across multiple teams and projects., • Has experience defining and being responsible for research processes and strategy within an organisation., • Is an expert facilitator, designing and delivering workshops across a project lifecycle., • Able to communicate and influence effectively at all levels, driving action and impact based on user insight., • Strong stakeholder management skills., • Excellent commercial awareness., • Broad understanding of user‑centred design principles and practices with the ability to lead and collaborate effectively with the other disciplines., • A demonstrated ability in managing, coaching and developing senior staff.