Food & Beverage Assistant

Waiters

18 May 202247 views

Food & Beverage Assistant

I. General Functions:

To assist in all aspects of F&B operations in all F&B outlets

To welcome, seat and serve food and beverages to customers in a positive, polite and professional manner, aiming to provide complete customer satisfaction, while working in an organised and efficient way to meet department schedules.

Administration

 To maintain accurate record of customer reservations for the restaurants and bars.

 Check and accept deliveries.

 Verify use-by and expiration dates on all goods received.

 Assist in placing orders and requisitions. Complete all necessary paperwork as required.

 Keep all delivery notes safe and pass them to the F&B Manager/Cost Control.

 Keep menus, brochures and other promotional materials clean, tidy and readily available.

 Obtain a guest list from reception at the start of each shift.

 Ensure complete and accurate handover between shifts.

Guest Service

 Meet and greet customers at outlet’s entrance in a polite and friendly manner.

 Identify return clients and welcome them back.

 Escort customers to an appropriate table or waiting area and assist with coats and bags.

 Present the correct menus and give any explanation on menu items as required.

 Give customers accurate information about any drinks offered in the menu.

 Promote certain items of food and drinks at appropriate times (e.g. special weekend menus etc.)

 Use a positive selling approach.

 Identify menu choices and record customer orders accurately.

 Provide customers with the correct table items.

 Liaise with kitchen staff and serve the correct type, quality and quantity of food in accordance with laid down procedures.

 Serve alcoholic drinks following licensing law and weights and measures requirements.

 Serve drinks in the correct glassware at the correct temperature and with the appropriate accompaniments.

 Prepare buffet displays as required.

  • Experience
    Required
  • Languages
    English – Intermediate
  • Employment
    Full-time
  • Schedule
    6 days a week, 7.5 hour shifts - varied shifts
  • Salary
    £10 – £12 hourly
  • Starting time
    Immediate start!

pin iconCity of London, London

Hospitality • 51-250 Employees

Hiring with us since May, 2022

Our Hotels provide hotel accommodation, hospitality and events services for the discerning guest seeking a characterful yet convenient location in the heart of London. We offer 4-Star hotel accommodation in great locations.

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