Food & Beverage Assistant
I. General Functions:
To assist in all aspects of F&B operations in all F&B outlets
To welcome, seat and serve food and beverages to customers in a positive, polite and professional manner, aiming to provide complete customer satisfaction, while working in an organised and efficient way to meet department schedules.
Administration
To maintain accurate record of customer reservations for the restaurants and bars.
Check and accept deliveries.
Verify use-by and expiration dates on all goods received.
Assist in placing orders and requisitions. Complete all necessary paperwork as required.
Keep all delivery notes safe and pass them to the F&B Manager/Cost Control.
Keep menus, brochures and other promotional materials clean, tidy and readily available.
Obtain a guest list from reception at the start of each shift.
Ensure complete and accurate handover between shifts.
Guest Service
Meet and greet customers at outlet’s entrance in a polite and friendly manner.
Identify return clients and welcome them back.
Escort customers to an appropriate table or waiting area and assist with coats and bags.
Present the correct menus and give any explanation on menu items as required.
Give customers accurate information about any drinks offered in the menu.
Promote certain items of food and drinks at appropriate times (e.g. special weekend menus etc.)
Use a positive selling approach.
Identify menu choices and record customer orders accurately.
Provide customers with the correct table items.
Liaise with kitchen staff and serve the correct type, quality and quantity of food in accordance with laid down procedures.
Serve alcoholic drinks following licensing law and weights and measures requirements.
Serve drinks in the correct glassware at the correct temperature and with the appropriate accompaniments.
Prepare buffet displays as required.
- Experience
- Required
- Languages
- English – Intermediate
- Employment
- Full-time
- Schedule
- 6 days a week, 7.5 hour shifts - varied shifts
- Salary
- £10 – £12 hourly
- Starting time
- Immediate start!
Hospitality • 51-250 Employees
Hiring with us since May, 2022
Our Hotels provide hotel accommodation, hospitality and events services for the discerning guest seeking a characterful yet convenient location in the heart of London. We offer 4-Star hotel accommodation in great locations.
Hiring by
Immediate start!
No experience
