Accounting training jobs in United Kingdom

Step into the vibrant world of Pachamama Group, where we're on a mission to redefine the art of dining in central London. Our restaurants inspired by Peruvian and Greek flavours promise a culinary adventure like no other, tantalising taste buds and igniting the senses with every bite. Calling all seasoned Bartenders: we're seeking individuals who thrive in fast-paced, dynamic environments, ready to elevate our bar experience to new heights. Here's why you'll love joining us as a Bartender: - Dive into a competitive salary package that rewards your skills and expertise. - Get in on the action with our generous referral program, offering a juicy £300 bonus for every successful hire you recommend. - Indulge in a feast fit for champions with complimentary breakfast, lunch, and dinner served up for all team members. - Treat yourself (and your friends) with a tempting staff discount at all our buzzing restaurants. - Unwind and recharge with a generous 28 days of annual leave, ensuring you have plenty of time to explore both inside and outside the kitchen. - Fuel your ambition with ample opportunities for growth and development, supported by regular appraisals that celebrate your progress and potential. But wait, there's more: - Immerse yourself in hands-on training that takes your skills from good to great, and beyond. - Join a tight-knit team where positivity and collaboration are always on the menu. - Take advantage of our Employee Assistance Programme (EAP), offering a lifeline of support for whatever life throws your way. - Say goodbye to payday stress with monthly salary payments, guaranteed to hit your account on the last Friday of each month. - And in those rare moments when life throws a curveball, rest assured that emergency advance payments are available to keep you on track. As our Bartender, we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. We live by the motto of never settling for anything less than the best, constantly pushing boundaries and raising the bar. So, if you're ready to spice up your career and make your mark on London's culinary landscape, don't miss out on this opportunity to grow with us. Apply now and let's create something truly extraordinary together at Pachamama! £14.00 - £17.00 / hour

PLEASE ONLY APPLY IF YOU HAVE THE RELEVANT EXPERIENCE AND CAN TRAVEL TO EAST FINCHLEY N2 We are looking for a full time food assistant / barista working an average of 38/42 hours per week. The ideal candidate would be very confident and have at least 1 years food preparation and customer service experience, barista experience would be a bonus but will be fully trained in house as-well as by our coffee partner Union Coffee! Responsibilities: Taking orders at the till and taking food to the tables / cleaning tables Cover kitchen staffs breaks and help our Kitchen staff during peak times Closing down the store and following cleaning procedures Making coffees and running food and drinks to the tables Perks of the job: 28 days paid holiday Permanent contract with a minimum of 30 hours Spotify premium music account Cash tips Card tips Daytime only shifts Free lunch, hot drinks and water

About the job Company Description We are currently looking for an Area Director of Sales, to lead The Hoxton London sales team. The Hoxton’s London portfolio currently consists of The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton, Shepherds Bush. Reporting to our Area General Manager, and VP of Sales, you’ll be responsible for leading the on-property sales team (both proactive & reactive), ensuring strategies are in place to drive revenue across all market segments, to deliver strong top line revenue results. What’s in it for you… Competitive salary. 25 days holidays (plus bank holidays), eligibility to part take in the company discretionary bonus scheme, pension, private medical and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you’ll do… Together with each General Manager and the Revenue team, develop and implement strategic plans to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are met. Manage and lead the sales team from recruitment and induction through to team development, encouraging a highly proactive and high performing environment that ultimately allows the team to deliver on objectives. Ensure close working relationships with Ennismore Regional and Brand leads for Sales, Revenue and Brand as well as fostering strong working relationships with the wider Accor Global Sales Team. Provide local market knowledge that helps us stay ahead of the competition. Represent Sales function and present reports in monthly owners’ reviews. Lead strategy and work with the groups, meetings and events team to generate M&E revenue. Collaborate with key teams (e.g., Hotel Operations, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences. Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share. What we’re looking for… You’re looking for a place where you can be you: no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. 8+ years’ experience in a senior sales role within the London market. Passionate about hotel sales and goal driven. You’re able to introduce structured ways of working into a fast-paced environment that relies, in many ways, on being flexible and moving at speed. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together This is a very special opportunity to join an exciting company, which is growing rapidly, and teams who work hard but above all have fun doing it. Department: Sales The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

JUNIOR SOUS CHEF JOB DESCRIPTION: Major Goal; As Junior Sous Chef you are responsible for managing the day to day kitchen operation whilst supervising and developing the brigade. To consistently deliver our Cubitt House standards, ensuring that everything you do is carefully crafted and expertly delivered. You are an ambassador for Cubitt House and a leader within our Pub, ensuring that your team are positively engaged in our values and supported to perform to their best potential. Reports to: Head Chef, Senior Sous Chef, working to support the General Manager Key Accountabilities: In line with the Senior Chef responsibilities, the Junior Sous role mirrors that of the Sous Chef in accountability. The specific functional duties that you will perform may differ in some respect from what is detailed below, and this will be allocated to you by your Head Chef. You will support the Head/Senior Chefs in their responsibility for all kitchen staff training and development. Running of the kitchen on a day-to-day basis. Ensure consistency of produce throughout the kitchen. Demonstrate excellent communication and leadership skills. Lead by example and offer clear direction to team, taking time to debrief on shifts to address any corrective issues or celebrate excellence. Builds effective and constructive relationships between team and with front of house. To follow company policies and management directions, keeping a safe and clean working environment at all times. Maintain EHO 5-star rating. To ensure that you attend all training, briefings and team meetings Be able to work effectively as part of a team whilst undertaking a leadership role. Liaising with Senior Chef/General manager ensuring all relevant guest feedback is received and action is taken as necessary. Support periodic menu compilation and have a constant in depth knowledge of the full menu offer. Stock management: following the process set out through the use of our stock system and in-house controls to ensure GP is achieved. Staff Supervision and training: You will be responsible for all kitchen staff on your shift. Encouraging team members completion of all training (Cubitt central training sessions and Flow E-Learning). Identifying key areas for training and implementing as requested. Always ensuring team productivity. Following Company standard processes for performance management. Ensure consistency of produce throughout the kitchen. Constantly challenging staff to better their product knowledge and service standards. Ensuring all staff are aware of and trained regarding our company’s sustainable efforts. Supervise service ensuring presentation of food is compliant with restaurant standards. Possessing an in-depth knowledge of the full menu. Presentation, Maintenance & Safety: Compliance with food labelling and temperature controls Ensuring all staff are appropriately presented and groomed (See Staff Manual for guidelines) Ensuring regular cleaning and maintenance occurs, especially during quiet hours Report any maintenance and repair issues with Senior Management Liaising with and undertake extra duties required by Senior Operations on a daily basis Productivity and Morale/Financial Performance: Responsible for aiding and creating a happy team environment, thus improving morale. Support the process of reviews and appraisals according to the time line of each team member’s journey (1 month and 3 month and beyond). Half and Full Year appraisals completed and reported to Line Manager. Ensuring that staff feel free to talk openly with team about any complaints and ideas and the auctioning those are worthwhile. Encouraging and praising staff when they work well. Remain positive. Staff discipline. Identify ways to improve profitability. Be able to demonstrate an up to date and in depth understanding of the industry. Continually strive to achieve personal goals and objectives. Be uncompromising in achieving company standards. Ensure all wastage items are recorded and put into the system for stock control purposes. Invoices are checked and prices are challenged when not as agreed. Attending all management and financial meetings and contributing to reports and findings, as required. Communicate relevant business information regularly, efficiently and concisely to the team. Salary starting from £ 39.500

Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Hertford is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.

Accounts Administrator Responsibilities Maintain and update the status of accounts receivables and payables. Reconcile all bank accounts and resolve all issues in processing the financial statements. Maintain efficient client services and provide support to administration staff. Responsible for receiving and verifying bills and requisitions for services. Assist audit activities. Prepare, send, and store the record of invoices on time. Contact clients to update them about balance payments. Prepare and submit tax forms and their filings. Update internal accounting databases and spreadsheets. Process general administration functions. Evaluate all agreements and invoices and organize customer contracts. Analyze the transactions with financial policies and procedures. Offer support to the governing body and directors. Create and manage daily paperwork for mailing as well as invoicing. Assist all accountants and prepare all cash flow reports and data. Prepare records of minutes of meeting for future forecasts and make accounts available and forecasts to staff. Maintain and manage monthly journals, update entries, and maintain a ledger. Qualification: Minimum Graduate with some admin knowledge desirable Full training will be provided in this position Please send a Current CV and cover letter

Indemnity Law is a boutique litigation firm in London specialising exclusively in resolving complex high value or "high stakes" insurance disputes for corporate/commercial policyholders and high net worth individuals. We never act for insurers, such that we are always conflict free. The Operations Administrator is an integral part of the Finance and Operations team with broad responsibilities across Operations. The successful applicant will report directly to the Finance and Administration Manager and form an integral part of the Finance and Operations team led by the CFO. This opportunity would suit a keen self starting individual with a high attention to detail and desire for accuracy. It would suit somebody of graduate standing who is looking to build a career in Operations and who is seeking a broad ranging role with early responsibilities and appropriate training given. The successful applicant will have a proven ability to proactively solve problems, be able to demonstrate a capacity to work effectively within a team environment, have excellent communication skills and advanced capabilities in Microsoft Office. This role will be based in the firm's London office and is a full time position. The firm's contractual working hours are 8.30am to 5.30pm. DAY TO DAY OPERATIONS Manage third party supplier accounts and relationships with account managers and ensure cost and productivity effectiveness. Serve as a point of contact for fee earners. Produce ad hoc reports for management. Be responsible for changes to the firms' website and quarterly newsletter. General office management. IT SKILLS Understanding of the firm's IT infrastructure. Implement and enforce cyber security measures. Stay abreast of legal and regulatory developments related to IT and cyber security. SOFTWARE MAINTENANCE Participate with the team in selection, deployment and maintenance of firm-used software applications such as Clio, NetDocs, Docusign, Adobe, Teams etc. Be the first point of contact for all internal NetDocs queries - after appropriate training is given. WE OFFER Competitive remuneration and bonus scheme. A competitive benefits programme. Continuous learning, training and development opportunities. A supportive work environment. A flexible, grown up approach to working practices. APPLICATION PROCESS Please apply with a CV and covering letter to the CFO and we will get in touch with you. Successful applicants will be invited to an interview. We anticipate the process will include a maximum of two interviews.

About the job The Ascott Limited is looking for an engaging and creative Marketing Executive to join the European Marketing team, based in London, UK. Reporting to the Marketing Manager, you will work with your team to contribute to generating direct sales through your actions. Your scope will cover Brand Storytelling, Customer Experience management, Offline Communication and support with supplier agencies (print, product) for the Europe cluster across eight countries. Your job will involve some regular travel. We offer a hybrid working arrangement (3 office based / 2 home days per week), with our central London offices accommodating at two locations (Barbican and St James’ areas). As our Marketing Executive, your day to day will look like: Organising and implementing visual communication (photos, videos, virtual tours) Working with operational residences to maintain brand consistency across all inhouse customer touch points Defining and implementing in-house communication throughout the customer journey Creation of communication materials Supporting the new openings and renovations of our existing residences To be successful in this role, you will have: Three years’ experience in marketing, ideally within the accommodation/lodging sector Marketing qualification Digital/Social Media experience Fluent in oral and written English, with French or German language an advantage Proficiency in MS Office product suite This is your opportunity to be part of our team as a Marketing Executive. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. If you are passionate about a career in hospitality that offers alternative lodging facilities to the conventional hotel concept, we look forward to hearing from you. Required skills: Social Media, Hospitality, Digital, Marketing Discussed at venue Department: Marketing About you Language required: English. The company The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.

Also fundraising for GOFUNDME for various clients campaigns Potential Earning's 1 - 10k per week + 800 Salary per month..! Daily payments straight into bank account Looking for highly motivated, money hungry, driven individuals..! Full training provided

We are looking for a charming and thoughtful individual with a passion for service excellence to join our team as a Duty Manager. As a Duty Manager you will: Support the Front Office Manager with the day to day management of the Front Office Team, ensuring that the Team offers a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Take initiative in accommodating the customers’ needs in a resourceful manner Ensure safety and security procedures are adhered to and property keys are signed for every shift Manage accuracy of payments, working on any financial discrepancies and/or queries and producing regular cash, credit and audit reports Ensure best practice at all times and put forward ideas to management as to how standards, processes and procedures can be maintained and improved The successful Duty Manager would have: Excellent team leading and guest engagement skills An ability to bring the guest experience to life throughout the hotel Ability to work with IT systems and PMS The ability to communicate and organize yourself in line with different expectations A good command of English is essential, a second language is advantageous In return, we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Employee recognition scheme through guests and fellow team members Employee stay rates throughout Europe (after passing probation) A PERKBOX subscription with benefits, retail discounts and savings available from your first day Staff incentives when you and the team perform! Employee Assistance Programme A daily travel allowance for every day you come to work Team meals when on duty About us: Nestled in the heart of London’s Mayfair, The Cavendish London is our 4-star deluxe hotel, boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London. The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Required skills: Team Management, Leadership Skills, Decision Making, Multitasking, Organisation Skills, Attention to Detail, Customer service, Customer Focus, Communication Skills, Problem Solving Competitive Salary Department: Room Division Management About you The company The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.

Job Title: Cook Reports to: Head Cook Salary: £12.53 per hour Location: CM3 1HA Hours: Part-time role working approximately 18.5 hours per week - Tuesdays 10.00am – 2.00pm & 5.00pm-8.00pm, Wednesdays 5.00pm – 8.00pm, Fridays 10.00am – 2.00pm & 5.00pm-8.00pm. Every other weekend Saturday 10.00am – 2.00pm & 5.00pm-8.00pm, Sunday 10.00am – 2.00pm. Principal Accountabilities Your duties depend on the size and style of the resident guests and visitors each day - which can vary between no guests or visitors to thirty covers in the dining room and thirty more buffet lunch in the meeting rooms. Our Client in Chelmsford is the Church of England in Essex and East London, serving a population of 3m people. It is a place which Christians from all over the country value as a place to be refreshed, invigorated and challenged. The House runs a programme of Retreats and Quiet Days, but the majority of bookings are for parish retreats or events, and training courses. Many guests come as individuals outside of organised events. Main Duties include; Functional: 1. Prepare, cook and serve well-presented nutritious and well-balanced meals to a high quality, as set out in the menus provided by the Head Cook, and incorporating any special dietary requirements of the guests and visitors, which at times may need to be implemented without prior notice 2. Have full working knowledge of dishes regarding ingredients, cooking methods and correct portion sizes and apply in accordance to menu requirements. 3. In conjunction with other cooks operate effective stock rotation and assist the Kitchen Supervisor with monitoring stock levels to identify stock to be ordered. 4. Monitor the service and quality of goods from suppliers and raise any concerns with the Head Cook / House Manager. 5. Ensure the morning, afternoon and evening refreshments for residential and day guests are put out on time and replenished when necessary. 6. Adhere to the House of Retreat’s Food Safety Management and Food Hygiene procedures. 7. Ensure a high standard of personal hygiene and ensure a high standard of hygiene and cleanliness is maintained throughout the kitchen in accordance with the kitchen cleaning schedule. 8. Ensure a high standard of hygiene and cleanliness is maintained in the dining room and set up the dining room for the next service. 9. Promote effective waste management within the dining room and kitchen. 10. Operate and clean equipment and use cleaning products in accordance with manufacturer guidelines. Any defects should be logged and reported to the Kitchen Supervisor / House Manager. 11. To supervise any Kitchen Assistants working during the shift to ensure that their agreed duties are completed to the required standards. 12. Always work within Health and Safety standards by immediately reporting and documenting to management any observed or known safety hazards, conditions or unsafe practices and procedures. 13. Managing relationships with distributors and resolving any issues with vendors promptly and raise any concerns with the Head Cook/House Manager. Essential: 1. Ability to prepare, cook and serve nutritious and well-balanced meals for up to approximately 30 guests. 2. Relevant Food Safety qualification. 3. Passionate about great food. 4. Previous experience in a kitchen environment 5. Personable, willing, and helpful with the ability to work on own initiative and respond to different needs and multiple priorities. 6. Collaborative: willing and able to work as a member of a team and support colleagues to achieve their objectives. 7. Excellent attention to detail. 8. Well organised with excellent attention to detail and have good communications skills 9. In sympathy with the Christian faith and the objectives of the House of Retreat. Checks: The contract is subject to: •2 satisfactory references, including from current and/or most recent employer •Completion of a Confidential Declaration form •DBS check •Background Checks •Educational/Professional Registration Qualification Certificate Right to work: The post-holder must have Proof of eligibility to work and reside in the UK. A check will be undertaken.

We have an opportunity for experienced multi skilled/ traders to join our responsive maintenance team in London. The primary focus of this role will be to undertake day to day reactive repairs for resident’s properties in social housing. Key Responsibilities Undertake repair/renewal works across several trades such as plastering, carpentry, tiling, painting & decorating, locksmith and tiling. Undertake bathroom and kitchen fittings. Carry out repairs to occupied and unoccupied dwellings (Void works). Work in partnership with other operatives to complete works. Complete work sheets after each job through a mobile pda device Requirements Experience in carpentry, basic plumbing, plastering and tilling. Knowledge of Health and Safety Regulations Hold relevant training such as Working from Heights, Manual Handling, Asbestos Awareness. NVQ qualification (desirable) or extensive “on the job” experience Ideally previous domestic, social housing experience Must have own tools and power tools Other Key Information Full driving license Working hours 8:30am to 5:30pm Monday-Friday Must provide enhanced DBS check Benefits End of year performance related bonus Company van (work use only) Fuel and expense cards 28 days annual leave which increases with length of service Career development scheme Pension Uniform Rewards & Incentives About Us KS Repair & Maintenance Service LTDis one of London's fastest-growing responsive maintenance companies. We are not the biggest but we aim to be the best. We provide a range of services in responsive repair and maintenance work for some of the UK's leading housing associations and businesses. Our business success thrives on the fulfilment of our company DNA, our four core values of personal accountability, teamwork, hard work and safety are at the core of everything we do here at Stannis. We are proud to be an equal opportunity workplace and embrace diversity above all. Our total commitment and fulfilment to our client's needs are essential to the way we operate. We take pride in our excellent customer satisfaction and our standard practice is to consistently deliver world-class customer service. Role We have an opportunity for experienced multi skilled/ traders to join our responsive maintenance team in London. The primary focus of this role will be to undertake day to day reactive repairs for residents properties in social housing, with the aim to achieve a first time fix and deliver high standard workmanship. You will be working on individual jobs, going from job to job to ensure our clients receive high levels of service and satisfaction. Key Responsibilities 1. Undertake repair/renewal works across several trades such as plastering, carpentry, tiling, painting & decorating, locksmith and tiling. 2. Undertake bathroom and kitchen fittings. 3. Carry out repairs to occupied and unoccupied dwellings (Void works). 4. Work in partnership with other operatives to complete works. 5. Complete work sheets after each job through a mobile pda device Requirements -Experience in carpentry, basic plumbing, plastering and tilling. -Knowledge of Health and Safety Regulations -Hold relevant training such as Working from Heights, Manual Handling, Asbestos Awareness. -NVQ qualification (desirable) or extensive “on the job” experience -Ideally previous domestic, social housing experience -Must have own tools and power tools Other Key Information -Full driving license -Working hours 8:30am to 5:30pm Monday-Friday -Must provide enhanced DBS check Benefits -End of year performance related bonus -Company van (work use only) -Fuel and expense cards -Career development scheme -Uniform -Rewards & Incentives About Us KS Repair & Maintenance Service LTDis one of London's fastest-growing responsive maintenance companies. We are not the biggest but we aim to be the best. We provide a range of services in responsive repair and maintenance work for some of the UK's leading housing associations and businesses. Our business success thrives on the fulfilment of our company DNA, our four core values of personal accountability, teamwork, hard work and safety are at the core of everything we do here at KS Repair & Maintenance. We are proud to be an equal opportunity workplace and embrace diversity above all. Our total commitment and fulfilment to our client's needs are essential to the way we operate. We take pride in our excellent customer satisfaction and our standard practice is to consistently deliver world-class customer service.

The Role Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations – Surrey based (1-year’s Operations experience) Martis Search are representing a Surrey based Asset Management company to hire a permanent “Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations.” In-our-opinion, they are one of the best boutique Asset Managers to work for in the UK. In essence you will be fully responsible for the end-to-end Client Operations support process. For example, the majority of their external clients for this side of this business are “Independent Financial Advisors”(IFA’s) and Retail clients, both sets of clients are all based in the UK (with an 80:20 % split heavily in favour of IFA clients). The IFA’s will bring in and introduce their book of Retail clients to the company’s Investment platform and the team are now supporting a brand new asset class called MPS (Managed Portfolio Services). So, the person will have daily contact on the phone, email etc with the IFA’s and Retail Clients. The role is really broad and varied and covers: Processing of new business/ Client Onboarding (and closing of new accounts for reasons such as bereavement, moving to an fund) Transfers In, Transfers Out. Client Services (answering all related queries directly with the clients on the phone, or email, or post for example relating to their investments, Client Onboarding, Client Offboarding, Bereavements, Transfers In, or Transfers Out). Managing external Transfer Agent. Administrative duties - including opening post, allocating work, managing queries. Cash & Stock Reconciliations. Maintenance of client records. Preparation and sending out of welcome letters and packs. Client Money/ CASS processing. Working closely with key internal stakeholders such as Sales/ Relationship Management, Risk, Finance & Compliance. Related Project Management. The successful incumbent will process and administer the firm’s Fund Manager’s business in a timely and accurate manner. They will monitor, oversee and process funds business on their internal/external platforms. The company have a very healthy track-record and $ AUM to match. You must either be from an Asset Management, or Wealth Management background and have a minimum of 2-3 of the tasks responsibilities above and having worked within IFA Wealth Management Operations (with the willingness and aptitude to learn more and take on more responsibilities within the Operations role). The company offer a hybrid mix of working-from-home and also in-the-office, but for the initial first three months you will be expected to go into the office full-time for on-the-job training. This is an amazing opportunity for someone to work for a very successful Asset Management company and the firm is truly invested in career progression (i.e. after a period of time to potentially become an Operations Supervisor, or Manager, or move into another department such as Risk, Compliance, or Sales) and they also offer study support, i.e. IOC, IMC, CFA, or even Excel, VBA, or Python courses. As this role is client facing, you will need to have a genuine “customer focused” approach, be a genuine people person and “go-getter” with good interpersonal skills, in both verbal and written form (i.e. sending out accurate emails and letters every day). In addition, having an aptitude with numbers and Excel is really important. Lastly, you need to take ownership of all queries, both big, or small and be proud and “dedication to excellence” to follow-up every customers query, know when to escalate to management etc. About you: Excellent Communication and Interpersonal skills. Collaborative Team player Ability to prioritise workload and work to tight deadlines. Good problem solving skills Ability to handle difficult situations with tact and diplomacy. Good administrative and personal organisational skills Good numeracy skills Good IT skills / ability to use Microsoft Office and Excel Salary £27,000 k pa - £30,000 k pa (dependent on experience), plus very good benefits.

Job Title: Trainee Account Executive Location: Bournemouth or Poole Cowell Recruitment are delighted to be assisting our client in their search for a Trainee Account Executive based in Bournemouth Due to expansion, an exciting position has become available for a Trainee Account Executive to join our friendly and professional team. The successful candidate will earn a competitive salary with an opportunity to build a successful career. You will be ready to seize the opportunity and make a stamp in the market for yourself and your career. Come and join us and work in a well-established company that invests in its staff and provides continuous training and support and an opportunity to grow in the business. Trainee Account Executive – Key responsibilities (but not limited to) Client Relationship Management: Build and nurture strong, long-term relationships with commercial clients. Act as the main point of contact, addressing client inquiries, needs, and concerns promptly. Conduct regular client meetings to understand business objectives and provide value-added solutions. Sales and Business Development: Identify, prospect, and pursue new business opportunities to grow the client base. Generate leads through networking, cold outreach, and market research. Deliver persuasive sales presentations to potential clients, showcasing products or services. Negotiate and close deals to meet or exceed revenue targets. Account Growth and Upselling: Manage existing client accounts, ensuring their needs are consistently met. Identify upsell and cross-sell opportunities to enhance client satisfaction and drive additional revenue. Develop customized strategies to help clients achieve their business objectives. Requirements: Previous B2B sales/business development experience GCSE including Maths (4/C) Previous sales experience Why Join Us? Competitive basic salary of up to £40 K (Neg / DOE) Pension scheme 22 days holiday, increasing to 27 days through service (plus bank holidays) Access to a Healthcare Cash plan, which gives you access to 17 different benefits, all paid for by us Opportunity to make an impact in a growing, dynamic company. Collaborative and energetic work environment with opportunities for career development. You will also get: On going training and development - Further studies paid (Cert CII) Excellent training and development schemes with accelerated career progression Company funded CII professional qualification Enhanced maternity & paternity policies Cycle to work loan scheme available to all employees Discount on gym membership across the UK – national and local gyms included Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc. Access to hundreds of high street retailer discounts through our reward and recognition platform Employee Assistance Programme (EAP) to support employees outside of work The above details just a handful of the benefits available to our employees Hours: 9am - 5:30 pm Monday – Friday Onsite role Cowell Recruitment is an equal opportunities recruiter. Please note: Only applicants with right to work full time (RTW) will be considered for this role. E&OE.

About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits Cycle to work scheme Meals Company pension scheme Team events

Main responsibilities: - Deliver wholesale and direct-to-customer orders across London in our electric van. - Organise delivery routes to ensure smooth and efficient runs liaising with the account manager. - Act as a professional, friendly ambassador for the business to establish relationships with clients. - Carry out temperature checks throughout the day on product storage. - Ensure the van is maintained with regular cleaning and daily checks of tyre tread, pressure, washer fluid etc - Responsible for charging of vehicle on a daily basis - Adhere to strict hygiene and food safety criteria at all times - Proactively assist in the Smokehouse, including packing and preparing orders There is scope for involvement in production, following training on the curing and smoking process. Requirements: - Clean driving licence and agreement for Secret Smokehouse to do a driving licence check - Experience of driving in London - Professional conduct at all times - Highest level of customer service, including excellent interpersonal communication skills - Exceptional organisation and time keeping skills - Passion for food and desire to be part of a dynamic, fast growing business

Turkish Speaking Customer Representative (VIP) This professional company is dedicated to delivering exceptional customer service, specifically catering to High-Value Clients. We are a forward-thinking and dynamic organization based in London, focused on growth and excellence in the online sales industry. Our commitment is to provide a first-class experience for our clients, ensuring their needs are met with speed, efficiency, and personalized care. What Defines Us: - Customer-Centric: We prioritize our High-Value Clients, ensuring they receive attentive and top-quality support. - Innovative: Always evolving to meet the demands of a rapidly changing industry, we're committed to using the latest tools and strategies to maintain a competitive edge. - Professionalism: Excellence in communication, collaboration, and problem-solving is at the core of what we do. We maintain a positive and cooperative environment that reflects in our service. - Supportive Team Culture: We believe in continuous growth and development for our employees, providing comprehensive training and support to advance careers in the industry. Our aim is to build long-term relationships with our clients, always striving to exceed expectations through a dedicated team that shares a passion for both customer service and online sales. This job listing is for a Turkish Speaking VIP Customer Representative at a professional online sales company in London, England. The company is looking for candidates who are fluent in Turkish, with a focus on providing excellent service to High-Value Clients. Responsibilities: - Responding to customer inquiries via phone, email, and Whatsapp. - Representing the company and maintaining positive interactions with customers. - Keeping accurate records of customer accounts and escalating issues internally when needed. - Collaborating with other departments to resolve issues. Requirements: - Fluency in Turkish (written and spoken). - Strong communication skills and a positive, can-do attitude. - Polite and professional telephone manner, even under pressure. - Strong problem-solving skills and ability to multitask. - Experience with Microsoft Office products. - Willingness to learn and develop new skills. Benefits: - Competitive salary. - Comprehensive training. - Bonus package. - Commission pay. - Fun team environment with company events. ** Job Type: Full-time, Monday to Friday, remote**

Team Member Bar Have you got a passion for creating awesome experiences? We’re looking for friendly, motivated people to join our team as a Bar Team Member. We have a culture unmatched in the industry and we need people who want to help us elevate our business to the next level. As a Team Member in our bar, your main responsibilities will be to serve food and drink efficiently and stylishly, and create a positive experience for our customers. If you like getting the party started, you might just be our next Rising Star. Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or governing bodies in which to operate legally within your units’ country. Have an up to date/active bank account in your own name. Be able to converse Fluently in English. Where “live in” accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Person Specification Customer focus Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere. Remain calm, patient, and polite, if receiving customer feedback Be helpful and go out of your way to help our customers. Drive Be confident and self-motivated. Demonstrate a passionate commitment to the business. Welcome and embrace change, with a positive attitude. Be able to work unsupervised in a busy environment. Be able to prioritise duties. Personal integrity Be honest and reliable. Be trustworthy and respectful. Be immaculately dressed. Maintain excellent timekeeping and attendance. Be always professional. Team work Always be a good team player. Build and maintain good relationships with all team members. Work together with the team to ensure that the pub is the best it can be. Be willing to take on jobs to balance the team workload. Be able to communicate well with people of all levels. Developing self and others Be motivated to learn and develop yourself. Seek feedback and invest time in personal development. Supervise, train and develop others. Support, encourage and motivate others. Coach, guide and give feedback to others. Managing change Welcome and embrace change, with a positive attitude. Understand the need for change. Look for opportunities to improve areas of the pub and business. Gaining commitment Communicate clearly to colleagues and customers. Gain commitment from others by using your own knowledge. Act as a role model. Analysing and decision-making Understand information quickly and accurately. Resolve problems using current guidelines. Be able to work independently and know when to escalate issues Perks & Benefits Section: Beds and Bars is an internationally-known travel brand that operates 21 backpacker hostels and 16 bars and pubs across Europe. If you want to work for a business that’s dedicated to building your skills and knowledge of the hospitality industry, then we could be the company for you. Our industry-leading benefits include; 50% off Food and Drink in all of our bars 50% off St Christopher’s Inns accommodation in Europe (and other partners across the world) Industry-recognised training Regular incentives and trips away Employee of the Month, Quarter and Year awards with cash rewards Free mental health support, counselling and care Award-winning company development schemes We love to work hard and play hard, and we’re always on the lookout for the next rising stars in hospitality. If you think you could be a good fit, please do get in touch!

Who are you? This role would be perfect for you, if you have a good understanding of how the cleaning industry works with a high level of experience and exposure to working practices, reporting, planning, and logistics. You will have had firsthand experience with cleaning, communicating with multiple teams across different sites, and had full ownership of quality assurance for both scheduled tasks and priority client requests. You will be able to demonstrate thorough critical thinking skills considering both the finer details and the bigger picture. On a more personal level, you will love working evenings and be flexible with finishing time. Working patterns do not have to consist of 5 days a week (Monday - Friday) - we are more than happy to accomodate any number of evenings. Work life balance is important to us. What we're looking for Essential criteria 1. Senior experience in cleaning / facilities management company (2 years). 2. Excellent communications skills, both written and verbal (English & Spanish). 3. Natural ability to adapt to the needs of team members to get the best outcome. 4. Ability to demonstrate fantastic problem-solving skills and take initiative, ensuring that long terms solutions are sought, and learnings are shared. 5. Have a passion for consistently producing exceptional results, with exceptional diligence. 6. Strong leadership style, encouraging the right working practices, and holding people accountable. 7. Tech savvy and proficient with operating systems such as Microsoft and iOS. Confident with technology and able to help colleagues when they struggle with using technology / our app during the course of their work. 8. The ability to combine an eye for detail with an eye for the bigger picture. 9. Naturally high standards, both in cleaning, but also in presentation. Desirable criteria - Driving Licence permitted in the UK. - First aid trained. - Health and safety knowledge. - Ability to adapt unexpectedly and work well under pressure. - Enjoys looking for improvements and providing valuable feedback. What's in it for you? o Workplace Pension o TfL Travelcard zones 1 – home zone* o Car / travel allowance* o EAP – Confidential support services for personal wellbeing, with opportunity for counselling, legal advice and professional coaching. o Wellbeing App Access o CPD course access o Access to 100’s of discounts for retailers including Myprotein, Ego, Boots, Jacamo. If you are enthusiastic about going the extra mile, love a flexible evening schedule and are ready to make a difference, we want to hear from you! *Upon assessment of tasks, and successful completion of probation

Are you a chat box or a talkative person? Do you have any talent to show people ? Do you want to make your own Live Show and be the host? Looking for the chance to expand your creator's career to the platform on TikTok to receive more gifts? Have you dreamed about being an influencer but prefer more live engagement with your audience? We are currently looking for people who like TikTok or social media and livestream to help their dream come true! If you want to go LIVE but haven't reached 1k followers; if you want to develop your Tiktok account to make more revenues (gifts); if you want to meet more creators or potentially attend TikTok events; or you just want to talk with people from all over the country to make new friends, we are here to help you get systematic training of LIVE skills and provide you operational support for your account for FREE. All you need is some flexible time and a phone! What can you expect? - Access to TikTok Livestreaming features: We provide you with the necessary tools and resources to get started with TikTok livestreaming, ensuring you have everything you need to succeed; also availability of LIVE with PC and OBS (usually take around 14 days to apply). - Comprehensive Tutorials: Learn about livestreaming features and tips with our detailed tutorials, designed to take you from a beginner to a live streaming pro. - Networking Opportunities: Connect and network with our top-tier talents, expanding your professional circle and gaining valuable insights from our experienced creators. - Full Operational Support: Our dedicated operation team supports you in every aspect, including personal brand building, LIVE structure design, data analysis, and feedback to optimize your streams. - Maximize Revenue: We help you increase your revenue through various channels through live entertainment, maximizing your earning potential. What are the role requirements? - Flexible time - Required live days: at least 7 days per month - Required live hours: over 20 hours per month - Go live via their own TikTok account (has to be registered in the UK region). What are we looking for? - Passion for social media and growing their online presence; - Excellent communication skills; - Proactive personality; not camera shy; talkative traits; - TikTokers, who love the media industry, have a positive work attitude; - Able to stand the pressure from going LIVE - Must be 18+ years old Additional benefits: - Professional LIVE host training - Guidance on growing account profile - Potential to be invited to TikTok's official offline events - Long term relationship with the agency for potential commercial opportunities - Potential brand collaborations and ad shooting - Unlimited by 1k followers' rule for LIVE and traffic booster We welcome all talents regardless of your gender, race and background. AND, Don't forget to add your TIKTOK ACCOUNT/ID in your application to stand out! Company Description Driven by Making it Happen, OTSO MEDIA is the UK's official TikTok Creator Agency Partner, a dynamic and forward-thinking MCN Agency. Our primary focus is on the thriving TikTok platform, driving revenues for creators through both TikTok Shop and TikTok Entertainment LIVEs. Our core mission is to empower creators to excel in the ever-evolving landscape of social media. At Otso Media, we've assembled a team of experienced talent managers who provide professional guidance, tailored strategies, develop personal branding, and community building support, facilitate strategic brand collaborations, and nurture a cohesive community of like-minded talents. Our goal is to assist creators in achieving their career aspirations. If you have a burning desire to elevate your TikTok LIVE career, then you're exactly the kind of creator we want to work with. Job Types: Part-time, freelance Benefits: Casual dress Company events Work from home

Our teams are tight-knit, hard-working units. We insist on a positive, supporting and ambitious attitude from our staff. We believe this creates great working environments where people can thrive and our service excels. Our GMs are expected to maintain and drive this culture which allows our teams to thrive and perform at a very high but sustainable level. In this way, levels of excellence are achieved in our venues usually associated with restaurants of much higher price point, with a focus on delivering outstandingly friendly, attentive and competent service. Key to what we do at Le Bab is the vibe guests feel in our venues - a buzzing, welcoming atmosphere that is driven by the friendliest and most attentive service in London. Every interaction we have with them is an opportunity to have a positive impact on their experience - from the greeting every guest gets, to making sure they are never left waiting to get what they want. How guests feel they are treated is reflected by them back into the room and creates the good vibes that we are known for. Our restaurants are also designed to reflect our vibe and must be kept looking at their best to set the right tone. We encourage independence and provide extensive on the job training which allows driven and committed individuals to progress far in our company. There are also opportunities to participate in advanced apprenticeships schemes while working for Le Bab to provide structured managerial development. As General Manager you will be in charge of site operations. Final responsibility for smooth running of service, exceptional guest experience and management of FOH will fall to you, as well as events in some venues. In addition, simultaneously achieving target KPIs and improving customer satisfaction is a continuous demand. Administrative functions are supported by Head Office and include rota management, payroll, performance reporting and reservations management, A lot of responsibility will be expected of you, but with it the chance of autonomy and reward. Candidates should therefore have experience (2+ years) of leading FOH teams as GM or AGM. A few of your job responsibilities include but are not limited to: 1 Full accountable of your restaurant 2 Delegating responsibilities to your management team and ensure tasks are done 3 Leading busy shifts and maximising restaurant covers 4 Ensure daily briefings are conducted and record 5 Conducting and recording team trainings 6 Ensure training completion is up to date. From Atlas to any given training by upper management 7 Ensuring the cleaning and maintenance of the premises and equipment, and backing it up with compliance of daily checklists 8 Mentoring your management team 9 Carrying out yearly appraisals, setting SMART goals and following up every quarter 10 Ensure rotas are correct and approved on daily basis

Job Description: We are seeking a highly organized and proactive office assistant to support the company operations. The successful candidate will play a vital role in ensuring smooth daily operations and exceptional service. (Full training will be provided from the outset to ensure the successful applicant is fully equipped and confident in performing all tasks to a high standard.) Ideal Skills: Excellent communication and interpersonal skills Organised and good at multitasking Experience with customer service (within the property industry would be helpful) Confident computer user, with experience on MS Office or Google Sheets Familiar with social media platforms and at least minor content creation Ability to manage confidential information with discretion Should be able to drive or at least have the ambition to, and very comfortable on public transport Ideal Attributes: Keen eye for detail Team player Proactive and self-motivated Adaptable and able to manage a diverse range of tasks Enthusiastic about building relationships and delivering exceptional service Key Responsibilities: Enquiry Handling, Data Entry & Client Communication: Make and receive phone calls related to property enquiries Book appointments while collecting/recording essential information Provide personalised advice to clients through various channels (phone, WhatsApp, email, messages, zoom, face-to-face) Data entry and management of contact details Client Relationship Management: Build / maintain strong client relationships, ensuring clients feel valued Foster new client relationships through effective comms / follow-ups Ensure all client interactions are documented, and any required actions are completed promptly Administrative Support: Manage the day-to-day diary of the company owner, Matt, including booking appointments and meetings. Maintain communication with clients, updating them when Matt is in meetings or unavailable. Oversee and manage administrative tasks to ensure smooth operations and prevent any oversight. Compliance Management: Handle pre-marketing compliance, such as gathering client IDs, completing Anti-Money Laundering checks, and obtaining necessary documents like certificates, client forms or title documents. Handle post-offer compliance, such as preparing and managing all necessary documentation, including the memorandum of sale, sales sheets, and weekly sales progression updates. Book and co-ordinate mortgage valuations and private surveys. Social Media Management: Take provisional control of Matt’s social media accounts, including Facebook, LinkedIn, Instagram, YouTube, X and TikTok. Post estate agency-related content across all platforms. Follow up on leads and enquiries generated through social media. Create posts for social media (further training will be provided). Site Visits: Attend a limited number of site visits (such as second viewings, meeting surveyors, key collections / drop offs) Application Process: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and explaining why they are the ideal fit for this role. We look forward to your application to join The Property Expert Group, and hope it’s exciting for you to have the opportunity to join a company dedicated to providing a top-tier service with a personal touch.

Job Title: Customer Service Representative Location: Remote (Work from Home) Pay Rate: £25.00 per hour Job Type: Full-time / Part-time (flexible hours) About Swish World Group: Swish World Group is a global leader in delivering high-quality products and services to customers worldwide. We are committed to ensuring excellent customer experiences and are seeking a dedicated Customer Service Representative to join our team remotely. This position offers the flexibility to work from home while providing top-tier customer support. Job Overview: As a Customer Service Representative, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing information about our products and services. Your role is essential to maintaining customer satisfaction and loyalty, and you will work closely with various teams to ensure a seamless customer experience. The ideal candidate will have strong communication skills, a passion for helping others, and the ability to work independently in a remote environment. Key Responsibilities: · Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. · Provide information about products, services, and company policies to customers. · Resolve customer complaints and issues efficiently, ensuring customer satisfaction. · Process orders, returns, and exchanges while ensuring accuracy in customer accounts. · Collaborate with internal teams, such as sales, marketing, and product development, to address customer feedback and concerns. · Maintain detailed records of customer interactions and follow up on unresolved inquiries. · Identify opportunities to enhance the customer experience and suggest improvements. · Stay up-to-date with product knowledge and company updates to provide accurate information. Required Skills and Experience: · Previous experience in a customer service or support role is preferred. · Excellent verbal and written communication skills in English. · Ability to multitask and manage time effectively in a remote work setting. · Proficiency with CRM systems, email, and live chat tools. · Problem-solving skills with a customer-first attitude. · Strong attention to detail and the ability to handle high volumes of inquiries. · Self-motivated and able to work independently without supervision. Perks and Benefits: · Competitive Pay: £25.00 per hour, with opportunities for bonuses based on performance. · Remote Work: Flexibility to work from the comfort of your home, anywhere in the UK. · Professional Development: Access to ongoing training and development opportunities. · Flexible Hours: Work schedule that supports a great work-life balance. · Employee Discounts: Enjoy discounts on Swish World Group products and services. · Supportive Team: Be part of a friendly, collaborative, and supportive team environment.

REF: DMCROY Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to a business expansion, we are now looking to speak to Duty Managers in Southeast London. The successful candidate will have reasonable relevant experience of working in a management team in a premium restaurant or bar, or is a Seasoned hospitality worker looking for an opportunity for progression. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. We provide a clear path of progression to those who desire it through our company pathway program. Job Role: - Aid the Senior Management in the day-to-day running of the business and take accountability for aspects of the business with personal KPIs and delegated take. - Train and retain your team - Deliver an exceptional and consistent guest experience - Maximise profitability at every level of the business whilst maintaining high standards. - Ensure full adherence to all food safety, fire, licensing, and H&S procedures - Implement company processes and systems Benefits Include: - Up to £15 per hour, (including circa £2 per hour of service charge) - Free meals when you’re at work - Discounted food and drinks in our restaurants for you and your loved ones - 28 days’ holiday - Internal and external training from industry experts - Site and company events - Regular incentives and rewards - A realistic pathway to progression in an expanding company