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Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

Support Worker – Semi-Independent Supported Accommodation Company: Helping Hands Supported Living CIC Location: Multiple locations in Middlesex, London Hours: Full-time or Part-time Start: Immediate We are looking for reliable and compassionate Support Workers to join our team, supporting Vulnerable young people and adults in Semi-Independent Accommodation. Our clients include Care Leavers, individuals experiencing homelessness, Ex-offenders, and people with Mental Health or substance misuse needs. Role Responsibilities: • Deliver regular support sessions and welfare checks, • Support residents with tenancy responsibilities, cleaning rotas, and house rules, • Assist with Universal Credit updates, form-filling, appointments, and daily living skills, • Help clients with college applications, job searches, and accessing external services, • Provide emotional support and signposting to mental health teams, GP, and other agencies, • Maintain accurate support logs, risk assessments, and documentation, • Work collaboratively with social workers, probation and local authorities, • What We’re Looking For:, • Caring, patient, and confident working with vulnerable people, • Strong communication and organisational skills, • Good computer skills — able to write support logs, emails and update client records, • Ability to work independently and manage your caseload, • Previous experience in support work is helpful but not essential, • Willingness to travel between properties What We Offer: • Training and development opportunities, • Supportive team environment, • Career progression, • The opportunity to make a real difference Apply now to join our growing team!

Job Overview: We are seeking an experienced and dedicated Care Manager to oversee and coordinate our residential, day, and domiciliary care services. The successful candidate will ensure that our services meet the highest standards of care, comply with regulatory requirements, and align with our organization's values and objectives. Key Responsibilities: Service Management: 1. Oversee the daily operations of residential, day, and domiciliary care services., 2. Ensure the delivery of high-quality, person-centered care that meets individual client needs., 3. Develop and implement care plans in collaboration with clients, families, and healthcare professionals. Staff Leadership: 1. Recruit, train, and manage care staff, fostering a supportive and effective team environment., 2. Conduct regular staff evaluations and provide ongoing professional development opportunities. Compliance and Quality Assurance: 1. Ensure services comply with all relevant legislation, regulations, and standards., 2. Monitor and evaluate service delivery, implementing improvements as necessary. Financial Oversight: 1. Manage budgets effectively, ensuring resources are used efficiently., 2. Monitor financial performance and implement cost-control measures. Stakeholder Engagement: 1. Build and maintain positive relationships with clients, families, staff, and external agencies., 2. Represent CareX Group in meetings with regulatory bodies and other stakeholders. Qualifications and Experience: 1. Proven experience in a managerial role within the care sector., 2. Relevant qualifications in health and social care (e.g., NVQ Level 5 in Leadership and Management for Health and Social Care)., 3. Strong knowledge of care regulations and standards., 4. Excellent leadership, communication, and organizational skills., 5. Ability to manage budgets and resources effectively. What We Offer: 1. Competitive salary and benefits package., 2. Opportunities for professional development and career progression., 3. A supportive and collaborative working environment., 4. The chance to make a meaningful difference in the lives of our clients.

About the Role We’re a TikTok agency in the beauty, wellness & skincare space looking for a London-based creator to support on a temporary, project-based basis. The focus is filming + editing TikTok content for our founder and clients. What You’ll Do • Film TikTok content (founder-led, product-led, lifestyle), • Edit videos in a native, fast-paced TikTok style, • Pull trends + help shape simple content ideas, • Occasionally feature in content (hands/voice/cameo), • Support on quick-turnaround shoot days Requirements • Must be London-based, • Confident filming + editing (CapCut preferred), • Strong understanding of TikTok content, • Reliable, creative, and able to work flexibly, • Beauty/wellness interest is a bonus Contract • Project-based with option to extend, • Paid per hour, • Flexible schedule, mix of remote + in-person filming

🍽️ Agency Chef – for Hospitals 📍 Location: Westminster 🕒 Shift Pattern: 7am-7pm 💷 Pay: £15.00+holiday pay 📜 Requirements: Enhanced DBS (essential) Key Responsibilities: • Prepare and cook meals to private residents, • Work independently to manage kitchen duties during shifts, • Maintain high standards of hygiene, food safety, and kitchen compliance, • Previous experience in a healthcare or high-volume catering environment ✅ Ability to work alone and take initiative ✅ Enhanced DBS (must be current or willing to apply) ✅ Strong understanding of food hygiene and safety regulations

Doodle Recruitment Ltd is a trusted recruitment agency dedicated to connecting talented individuals with rewarding opportunities. We pride ourselves on delivering outstanding staffing solutions tailored to the needs of both clients and candidates. We are seeking an ambitious and results-driven Business Development Manager to join our dynamic team. The successful candidate will play a key role in driving growth by building strong relationships with new and existing clients, identifying business opportunities, and ensuring high-quality service delivery. Key Responsibilities Develop and implement effective business development strategies to achieve sales targets. Identify and engage potential clients Build and maintain strong, long-lasting relationships with clients. Understand client staffing needs and work with our recruitment team to deliver tailored solutions. Conduct market research to identify trends and opportunities for expansion. Represent Doodle Recruitment Ltd at networking events and industry functions. Prepare and present business proposals, tenders, and reports. Requirements Proven experience in business development, sales, or account management (preferably within recruitment). Strong communication, negotiation, and presentation skills. Ability to build rapport quickly and maintain professional relationships. Self-motivated, target-driven, and highly organised. Knowledge of the recruitment will be a strong advantage. Job Type: 37.5 Hours (Full-Time) What We Offer Competitive salary and commission structure. Opportunities for career progression within a growing company. Supportive and collaborative team environment. Ongoing professional development and training. How to Apply If you are passionate about business growth and have the drive to succeed in a fast-paced recruitment environment, we’d love to hear from you

About Us Since 2006, KPMS has been providing services that help children and young people overcome adversity and build brighter, safer futures. We specialise in supporting those with complex needs and offer high-quality residential care in environments that are safe, nurturing, and supportive. Our mission is to help every young person we work with move towards independence and stability. We are now seeking a skilled and committed Registered Manager to lead our innovative children’s home in Camden. Our recent inspection received an Ofsted rating of “Good”. This home has been fully refurbished to a high standard and is focused on delivering collaborative, psychologically informed care to children and young people. Role Overview As Registered Manager, you will lead the day-to-day running of the home, ensuring high standards of care and compliance are consistently maintained. You will be responsible for safeguarding, oversight of care plans, and building positive, nurturing relationships with children and young people. Alongside this, you will lead and develop the staff team, manage performance and training, and work in partnership with the local authority and other agencies to deliver the best possible outcomes. Candidate Criteria We are looking for leaders who align with our core values and demonstrate: • Curiosity – maintaining interest and reflection to safeguard and make good decisions, • Enthusiasm – bringing energy and passion to ensure children receive the best care, • Responsibility – taking ownership of actions, decisions, and leadership, • Creativity – finding new ways to optimise outcomes for young people, • Integrity – choosing the right way, not the easy way In addition, candidates should have: • Recent experience as a Registered Manager, experienced Deputy Manager, or equivalent leadership role in social care, • Experience of working effectively with young people with social, emotional, and behavioural difficulties, • Level 5 in Leadership and Management (or equivalent). Candidates with exceptional experience may be supported to complete this qualification as part of the role, • Strong IT, literacy, and numeracy skills Salary & Benefits • Starting salary between £55,000 and £70,000, depending on suitability and experience, • Increased annual leave entitlement after 2 years of continuous service, • £2,000 retention payment after 18 months, • Investment in your learning and development, • Career progression opportunities, • Meals provided during shifts, • Clear salary bands with objective targets for progression

E Commerce Social Brand Ambassador 💼 ECOM Brand Ambassador / Content Creator (Part-Time) 📍 Location: London 💰 Pay: £300 per week 🕒 Schedule: 3 days per week (including weekends) About Us: We’re a fast-growing eCommerce brand based in London, focused on lifestyle and innovation. We’re looking for a creative, camera-confident Brand Ambassador to represent our products across social media and help us grow our online presence through engaging content. Your Role: You’ll be the face of the brand online — creating unique and attention-grabbing content that connects with our audience and builds trust. Key Responsibilities: Create high-quality Reels, TikToks, and Facebook videos promoting our brand Post and engage across your own social channels to drive awareness Develop fresh, creative content ideas that align with the brand’s image Work with our marketing team to plan and deliver weekly content Occasionally attend photoshoots or campaign events in London What We’re Looking For: ✅ A social media presence with an active following (micro or mid-tier) ✅ Proven experience creating short-form videos and Reels ✅ Experience working with brands or agencies in social media roles ✅ Confident on camera with great communication skills ✅ Based in or near London, available for weekend content days What We Offer: ✨ £300 per week for 3 flexible days (including weekends) ✨ Work with a rapidly growing eCommerce brand ✨ Creative freedom and professional development ✨ Potential long-term brand partnership opportunities

No Experience? No Problem. High Performers Wanted NOW! Are you ambitious, driven and ready to build a career in sales? At Destinations Sales Group, we’re looking for motivated individuals to join our growing team of sales representatives. Whether you're looking to break into the world of sales or want to take the next step in your sales career, here you will create real foundations and build a meaningful career full of growth, progression, scalability and endless opportunity. We're hiring for a Field Sales Representative Role. This allows you to earn based on your hard work and performance. No more being undervalued or overworked. What you put in is what you get out. What We Offer: • Earn £70-£90 per sign up! - UNLIMITED EARNING POTENTIAL!, • Weekly Payments Directly To You, • Fast-Track Leadership Program & Clear Progression Path - Run Your Own Team within 3 Months, • Full Training & Mentorship Provided - No Experience Required, • Daily, Weekly and Monthly Bonuses + Paid Work Trips for High Performers. The Role: • Door-To-Door Broadband Sales, • Learning directly from your team leader while applying skills in the field., • Building consistency and personal foundations to grow your career., • Working within a supportive team culture focused on growth and results. We're Looking For Someone: • Hungry for Success (You want more than the average person), • Outgoing, Confident and Eager to learn., • Comfortable speaking to new people daily, • Reliable and Consistent - We invest heavily in training/developing our team Ideal backgrounds in: Customer Service, Sales, Field Sales, Team Management, Leadership, Door-to-Door, Telesales, Car Sales, Estate Agency, Events, Promo Sales, Fundraising Interviews running throughout October. Immediate start dates available. It is time to take control of your income and invest into your future.

Key Responsibilities • Design brand logos, visual identity systems (VI), and marketing materials such as posters, brochures, and exhibition assets., • Ensure all creative outputs align with each client’s brand positioning and visual guidelines., • Contribute to the visual design and ongoing updates of company and client websites., • Create web graphics, digital ads, and social media visuals., • Edit and produce marketing videos, presentation clips, and interactive content for promotional purposes., • Use tools such as Photoshop, Illustrator, Premiere, and After Effects to produce high-quality multimedia content., • Provide bilingual or trilingual (English / Mandarin / Cantonese) design support for marketing campaigns., • Communicate effectively with clients to translate ideas into strong visual solutions., • Collect and analyse feedback from campaigns to refine and improve creative work. Who We’re Looking For • Bachelor’s degree in Graphic Design, Multimedia Design, Visual Communication, or a related field., • 2+ years of relevant experience in a design agency or in-house creative team., • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere, After Effects)., • Solid grasp of layout, typography, and visual hierarchy., • Experience with video editing, motion graphics, or interactive media is a plus., • Familiarity with social media design and web-based visuals., • Ability to manage multiple projects and meet deadlines under pressure., • Excellent communication skills in English; Mandarin or Cantonese is highly advantageous.