General Manager
2 months ago
South Ruislip
General Manager Modern British Restaurant Location: South West London Salary: £55,000 Contract: Full-time, Permanent About the Restaurant We are an established, high-quality Modern British restaurant in South West London, known for seasonal menus, outstanding hospitality, and a warm, neighbourhood-led atmosphere. Our focus is on exceptional guest experience, quality British produce, and a well-run, people-first operation. We are now looking for an experienced General Manager to lead the front-of-house team and oversee the day-to-day running of the restaurant. The Role As General Manager, you will be fully responsible for the performance of the business, leading by example to deliver consistently high standards of service, team engagement, and commercial results. You will work closely with the Head Chef and ownership team to drive the restaurant forward. Key Responsibilities Full operational management of the restaurant Lead, train and motivate the FOH team to deliver outstanding guest experiences Drive sales, profitability, and performance against budgets Manage rotas, payroll, and staffing levels Maintain exceptional service standards and guest satisfaction Oversee compliance with health & safety and licensing regulations Build strong relationships with guests and the local community Work collaboratively with the Head Chef on service flow and standards About You Proven experience as a General Manager / Restaurant Manager in a quality, hospitality-led restaurant Strong leadership and people-management skills Excellent knowledge of service standards and guest relations Commercially minded with experience managing budgets and KPIs Passion for Modern British food, wine, and hospitality Hands-on, organised, and calm under pressure Whats on Offer Competitive salary package Opportunity to lead a well-regarded, independent restaurant Supportive ownership with autonomy in your role Career development and long-term growth potential Positive work-life balance focus TPBN1_UKCT