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Trabajos audit senior en Reino Unido

  • Group Operations Manager
    Group Operations Manager
    hace 4 días
    Jornada completa
    London

    GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Quality Assurance Manager
    Quality Assurance Manager
    hace 11 días
    £33000–£40000 anual
    Jornada completa
    London

    📍 Location: London 🏢 Company: Olive Base Ltd 🕒 Job Type: Full-Time, In Person 💷 Salary: £33,000 – £40,000 per year + Performance Bonus 🗓 Expected Start Date: 15/01/2027 At Olive Base Ltd, we are committed to providing high-quality food products and exceptional service. As a growing business operating within the food and hospitality sector, we focus on delivering efficient operational solutions while maintaining the highest standards across our services. We are dedicated to excellence, reliability, and continuous improvement, creating a professional environment where both our clients and employees can thrive. Key Responsibilities: • Develop, implement and oversee quality assurance and regulatory compliance procedures across the company's food supply, stock management and takeaway operations., • Monitor compliance with relevant UK food safety regulations, hygiene requirements and industry quality standards., • Establish and maintain quality control systems to ensure consistency, safety and reliability across products and services., • Conduct internal audits, compliance reviews and risk assessments, identifying areas for improvement and implementing corrective actions., • Evaluate supplier performance, product quality and compliance documentation to maintain appropriate procurement and supply chain standards., • Oversee food storage, handling, stock traceability and quality management procedures., • Analyse operational and quality performance data to identify compliance risks and recommend improvements., • Prepare and present quality assurance reports, audit findings and regulatory compliance recommendations to senior management. Requirements • Bachelor's degree (or equivalent professional experience) in Quality Management, Food Science, Business Management or a related field., • Previous experience in quality assurance, regulatory compliance, food safety management or a related professional role., • Good understanding of UK food safety regulations, quality standards and compliance procedures., • Experience in conducting audits, risk assessments and implementing quality improvement measures., • Ability to develop and maintain quality control systems and compliance documentation., • Strong analytical, organisational and problem-solving skills., • Good communication skills and the ability to work effectively with suppliers, operational teams and management., • Proficiency in Microsoft Office and relevant quality management or business systems. 🌟 What We Offer • Competitive salary (£33,000 – £40,000) + performance-based bonus, • Company pension, • Ongoing professional development and internal promotion opportunities If you're driven, creative, and ready to bring energy to a dynamic team, we want to hear from you! 👉 Apply now and take your career to the next level with Olive Base Ltd

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  • Marketing and Commercial Manager
    Marketing and Commercial Manager
    hace 12 días
    £44000–£53000 anual
    Jornada completa
    Dagenham

    We are seeking a commercially minded, data-driven Marketing & Commercial Manager to lead our business growth strategy and elevate our digital presence. In this dual-focus role, you will be responsible for identifying revenue opportunities, managing marketing budgets, and driving scalable organic acquisition. The ideal candidate blends commercial acumen—such as pipeline management, partnership building, and pricing strategy—with a deep technical and strategic understanding of Search Engine Optimization (SEO). You will own our organic search roadmap to turn web traffic into a sustainable revenue pipeline. Key Responsibilities Commercial & Growth Strategy • Formulate and execute integrated marketing and commercial strategies to hit company revenue and profitability targets., • Identify new market opportunities, evaluate competitor models, and optimize product pricing or service tiers., • Manage the marketing and commercial budget, ensuring strict alignment with cost-per-acquisition (CPA) and ROI metrics., • Collaborate with sales and account management teams to align marketing pipelines with commercial outreach and business development goals. SEO & Organic Performance Strategy • Own the end-to-end SEO strategy across technical SEO, on-page optimization, content strategy, and authoritative link building., • Conduct exhaustive keyword research to pinpoint high-intent commercial terms that drive qualified leads and conversions, not just raw traffic., • Direct the content calendar, ensuring all digital copy, blogs, landing pages, and resources are optimized for search engines while providing genuine value to our target audience., • Oversee technical SEO audits, working alongside web developers to optimize site architecture, page speed, Core Web Vitals, mobile responsiveness, and schema markup., • Develop a robust, ethical backlink and digital PR strategy to enhance domain authority and search visibility in highly competitive spaces. Data Analytics & ROI Reporting • Monitor, track, and report on key organic performance metrics including organic traffic growth, keyword rankings, click-through rates (CTR), bounce rates, and organic conversion funnels., • Utilize advanced analytical tools (Google Analytics 4, Google Search Console, Ahrefs, SEMrush, Screaming Frog) to extract actionable insights and uncover visibility gaps., • Translate complex digital data into high-level commercial forecasts, proving the direct impact of SEO performance on business revenue to senior leadership. Key Requirements & Qualifications • Proven experience as a Marketing Manager, Commercial Manager, Growth Marker, or a similar hybrid role., • Demonstrated track record of scaling organic web traffic and converting that traffic into measurable commercial revenue., • Advanced hands-on experience with SEO suites (e.g., Ahrefs, SEMrush, Moz, Screaming Frog) and web analytics toolkits (GA4, Google Search Console)., • Strong understanding of search engine algorithms, ranking factors, and the distinction between informational, navigational, and transactional search intent., • Solid grasp of core commercial fundamentals, including budget management, financial forecasting, and margin evaluation., • Exceptional communication skills with the ability to manage external agencies, internal copywriters, and developers seamlessly., • Experience with Content Management Systems (CMS) such as WordPress, Webflow, or Shopify is highly desirable.

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  • Technical & Production Development Manager – French Pâtisserie
    Technical & Production Development Manager – French Pâtisserie
    hace 26 días
    Jornada completa
    Archway, London

    Technical & Production Development Manager – French Pâtisserie About Belle Époque Pâtisserie Belle Époque Pâtisserie is an artisan pâtisserie specialising in authentic French pastries, viennoiserie, cakes and desserts. We supply our own retail shops alongside a growing portfolio of wholesale customers. As our business continues to expand, we are looking for an experienced Technical & Production Development Manager to lead food safety, quality assurance, production improvement and new product development. This is an exciting opportunity for a professional who combines strong technical expertise with a genuine passion for French pâtisserie. You could be an experienced Technical Manager from a premium bakery or food manufacturing background, or an Executive Pastry Chef with substantial technical, commercial and production management experience. The Opportunity Working closely with the Directors and production team, you will play a key role in shaping the next stage of our growth. Your priorities will include leading the business towards SALSA accreditation, strengthening our food safety and quality systems, developing innovative products and improving the efficiency of our production kitchen. You will also lead a practical programme of kitchen modernisation, reviewing equipment, layout and workflows to improve productivity, reduce waste and minimise downtime without compromising the craftsmanship and quality of our products. This is a hands-on leadership role offering genuine scope to influence technical standards, production operations and product innovation. Key Responsibilities Technical, Quality & Food Safety • Lead the business towards successful SALSA accreditation., • Develop, implement and maintain a robust Quality Management System., • Take ownership of HACCP, food safety, quality assurance and allergen management., • Ensure compliance with UK food legislation, customer requirements and relevant industry standards., • Manage supplier approval, product specifications, traceability and technical documentation., • Coordinate internal audits, customer audits and external inspections., • Manage customer technical enquiries, questionnaires and compliance requirements., • Monitor quality performance and drive continuous improvement across production and retail operations. Production Improvement & Kitchen Development • Assess existing kitchen equipment, identifying machinery requiring repair, replacement or upgrading., • Develop a phased equipment investment and kitchen improvement plan with the Directors, including cost comparisons, expected benefits and implementation timescales., • Review kitchen layout, storage, production flow and workspace organisation to eliminate bottlenecks and improve efficiency., • Improve production planning, batch sizes, preparation processes and shift handovers., • Reduce waste, unnecessary handling, production delays and equipment downtime., • Coordinate equipment installation, servicing and preventative maintenance with suppliers and qualified contractors., • Introduce clear standard operating procedures and ensure the team is trained in updated processes and equipment use., • Monitor production output, labour efficiency, waste and downtime while maintaining the highest standards of food safety and product quality. New Product Development • Lead new product development from initial concept through trials, costing, production testing and commercial launch., • Develop and scale recipes that are commercially viable while retaining authentic French pâtisserie standards., • Work closely with pastry chefs and production teams to improve recipes, consistency, presentation and shelf life., • Ensure product specifications, nutritional information, allergen declarations and supporting documentation are accurate., • Support the development of products for retail, wholesale and new commercial opportunities., • Provide technical guidance to wholesale customers and support the successful launch of new products. About You You will be a practical, organised and commercially minded professional who can confidently move between technical compliance, production management and product development. You will understand both the science and discipline of food manufacturing and the craftsmanship required to produce exceptional French pâtisserie. Essential experience and skills: • Proven experience as a Technical Manager, Technical & Quality Manager or Senior Technical professional within bakery, pâtisserie or food manufacturing., • Strong working knowledge of SALSA, BRCGS or equivalent food safety standards., • Excellent understanding of HACCP, food legislation, allergen controls and quality management systems., • Experience preparing for audits and managing customer technical requirements., • A genuine understanding of artisan French pâtisserie, viennoiserie and premium bakery production., • Experience developing, testing and scaling bakery or pâtisserie products for commercial production., • Demonstrable experience improving production efficiency, equipment utilisation, kitchen layout and operational workflows., • Strong project management, organisational and problem-solving skills., • A hands-on leadership style, with the ability to work effectively with pastry chefs, production teams, suppliers and senior management., • Excellent communication skills and the ability to introduce improvements while gaining the team's support. Desirable Qualifications & Experience • Previous experience successfully achieving SALSA accreditation., • A degree or relevant qualification in Food Science, Food Technology or an equivalent discipline., • Advanced HACCP training or qualification., • Experience supplying premium retail, hospitality and wholesale customers., • Professional pastry qualifications or substantial experience in high-end French pâtisserie. Why Join Belle Époque Pâtisserie? At Belle Époque Pâtisserie, we combine traditional French craftsmanship with modern production standards and ambitious plans for growth. Joining us means having the opportunity to: • Make a meaningful impact on the future of an expanding artisan pâtisserie business., • Lead the development of our technical systems and food safety culture., • Modernise production facilities and introduce practical, measurable improvements., • Influence product innovation and bring new pâtisserie creations to market., • Work directly with the Directors and collaborate with a passionate pastry and production team., • Help build the operational foundations needed to support our growing wholesale business. This is more than a technical compliance role. It is an opportunity to combine expertise in food safety, production development and French pâtisserie to help a growing business reach its full potential. How to Apply If you have the technical expertise, production experience and passion for exceptional French pâtisserie to make a difference, we would love to hear from you. Please submit your CV and a brief covering letter outlining your relevant experience and what you could bring to Belle Époque Pâtisserie. Location: London, N5 Job Type: Full-time Salary: Competitive, dependent on experience

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  • Engineering Team Leader
    Engineering Team Leader
    hace 1 mes
    Jornada completa
    London

    Engineering Team Leader - Park Plaza County Hall At Park Plaza, authenticity is at the heart of everything we do. Whether it is a quick repair or planned maintenance, being an Engineering Team Leader is more than just doing maintenance and audits, it is also about creating a memorable guest experience for our guests through our beautifully maintained hotels. As our Engineering Team Leader, you will receive: • Salary: Competitive Salary + Excellent Benefits, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • 30 days of holiday per year - including bank holidays, increasing with years of service, • Two free meals per day, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750!, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • 24/7 employee assistance programme, • Rota given 2 weeks in advance, • Departmental productivity & service incentive scheme, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training The Ideal candidate: • Share’s our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care, • Has previous experience as a Senior Assistant Engineer or Engineering Supervisor/Team Leader in a hotel or similar setting, • PPM Knowledge, • Strong communication, organisation and prioritisation skills, • Positive attitude, ownership and attention to detail Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.

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  • Head Chef
    Head Chef
    hace 1 mes
    £47000–£55000 anual
    Jornada completa
    London

    Purpose of the role To take responsibility for the day-to-day running of the kitchen, delivering consistently high-quality food while maintaining an organised, safe and commercially efficient operation. The Head Chef will lead and develop the kitchen team, manage preparation and service, control food costs and waste, and work closely with restaurant management to meet agreed standards and business targets. Key responsibilities 1. Kitchen operations and service • Lead the kitchen during preparation and service, taking an active role in cooking and managing the pass., • Plan daily preparation levels around bookings, expected trade and upcoming events., • Allocate duties clearly and ensure each section is ready before service., • Check dishes for taste, temperature, portion size and presentation before they leave the kitchen., • Maintain consistent standards through agreed recipes, preparation methods and plating specifications., • Communicate with front of house about availability, specials, dietary requests and service delays., • Resolve kitchen problems promptly and respond constructively to customer feedback. 2. Team leadership and staffing • Lead by example, creating a professional, respectful and accountable working environment., • Prepare kitchen rotas in line with anticipated trade and agreed labour budgets., • Organise effective cover for holidays, absence and busy service periods., • Train new starters and develop existing staff in cooking techniques, recipes, service standards and safe working practices., • Monitor performance, provide regular feedback and address concerns with management., • Support recruitment and identify training needs across the kitchen team., • Ensure opening, closing and handover duties are completed consistently. 3. Food costing, purchasing and stock control • Work to agreed food gross-profit, purchasing and waste targets., • Maintain accurate recipe costings, portion specifications and preparation yields., • Monitor ingredient price changes and flag their impact on dish profitability., • Place orders in line with forecast demand, available stock and approved budgets., • Check deliveries for quality, quantity and condition, resolving discrepancies with suppliers., • Maintain stock rotation, labelling and organised storage., • Complete regular stocktakes and investigate unusual usage or discrepancies., • Record and review waste, taking practical steps to reduce overproduction, spoilage and avoidable losses. 4. Menu development • Work with management to develop dishes and menus suited to the restaurant’s customers, concept and price points., • Balance creativity with profitability, kitchen capacity and speed of service., • Trial and cost new dishes before introduction., • Produce clear recipe cards, portion guides and presentation standards., • Train the team before menu changes go live., • Keep ingredient and allergen information up to date when recipes or suppliers change. 5. Food safety, hygiene and safe working • Take day-to-day responsibility for implementing the restaurant’s food-safety procedures., • Ensure staff follow agreed controls for storage, preparation, cooking, cooling, reheating and cleaning., • Maintain accurate food-safety records and ensure required checks are completed., • Manage allergen information and communication, including controls to reduce cross-contact., • Maintain cleaning schedules and verify that work areas, equipment and storage areas meet the restaurant’s standards., • Report equipment faults, safety hazards and maintenance requirements promptly., • Support inspections and audits, completing agreed corrective actions., • Ensure staff use equipment safely and follow the restaurant’s health and safety procedures. 6. Communication and accountability • Hold regular kitchen briefings and communicate priorities clearly., • Attend management meetings and report on food costs, waste, staffing and operational issues., • Agree purchasing, menu changes and staffing decisions within the authority set by management., • Work closely with front of house to improve service flow and the customer experience., • Maintain clear handovers so the kitchen operates consistently in the Head Chef’s absence. Person specification Essential • Proven experience leading a restaurant kitchen as a Head Chef, or as a Senior Sous Chef ready to take full responsibility., • Strong practical cooking skills and the ability to maintain consistent standards during busy services., • Experience managing, training and motivating a kitchen team., • Sound understanding of recipe costing, portion control, stock management and waste reduction., • Practical knowledge of food hygiene, allergen management and safe kitchen working., • Strong organisation, communication and problem-solving skills., • Ability to plan preparation, prioritise tasks and remain calm under pressure., • Willingness to work the agreed shift pattern, including evenings and weekends. Desirable • Experience in [insert cuisine or restaurant style]., • Relevant professional cookery qualifications or equivalent practical experience., • Level 3 Food Safety qualification, or willingness to complete suitable supervisory training., • Experience developing menus and maintaining recipe-costing systems., • Familiarity with digital ordering, stock-control or rota software., • Experience supporting food-safety inspections and internal audits.

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