Quality audit jobs in United Kingdom

A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.

A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.

We are seeking a skilled and motivated Band 6 Physiotherapist to join our team in Liverpool. This role is ideal for a dynamic and compassionate physiotherapist looking to advance their career within a supportive and multidisciplinary environment. You will play a key role in delivering high-quality physiotherapy services to patients, contributing to their rehabilitation, recovery, and overall well-being. Key Responsibilities: Assess, diagnose, and develop evidence-based treatment plans for patients with a variety of conditions, including musculoskeletal, neurological, and respiratory issues. Deliver high-quality physiotherapy interventions in both individual and group settings. Provide specialist advice and education to patients, carers, and colleagues to support patient rehabilitation. Work collaboratively within a multidisciplinary team to ensure a holistic approach to patient care. Monitor patient progress, adjusting treatment plans as necessary to achieve optimal outcomes. Maintain accurate and up-to-date patient records in accordance with professional and legal requirements. Participate in service development, audits, and quality improvement initiatives. Provide supervision, mentorship, and training to junior physiotherapists, students, and support staff. Essential Requirements: HCPC registration as a Physiotherapist. Degree in Physiotherapy (or equivalent qualification). Previous experience working as a Band 5 or Band 6 Physiotherapist, with a broad range of clinical exposure. Strong assessment and clinical reasoning skills. Excellent communication and interpersonal skills. Ability to work effectively both independently and as part of a multidisciplinary team. Commitment to continuous professional development and evidence-based practice. Desirable Skills & Experience: Experience in a specialist area such as respiratory, neurology, musculoskeletal, or elderly care. Postgraduate training or additional qualifications in relevant areas. Experience in leading or supervising junior staff or students. Benefits: .Generous holiday entitlement. Flexible working Healthcare benefits Ongoing training and professional development opportunities. Supportive and inclusive working environment.

Job Title: Operational Manager Location: Bridgwater Job Type: Full-time, Permanent Salary: £37,000.00 - £40,500.00 per year Additional Pay: Performance Bonus, Tips About Us Kaspa’s Dessert is a leading dessert restaurant dedicated to providing high-quality sweet treats and excellent customer service. We are seeking a dedicated and experienced Operational Manager to oversee our restaurant's daily operations and drive business success. Job Overview As the Operational Manager, you will be responsible for the overall management of the restaurant, ensuring smooth daily operations, staff efficiency, and exceptional customer service. Your role will involve overseeing financial performance, maintaining operational standards, and implementing strategies to enhance productivity and sales. Key Responsibilities ⦁ Oversee daily operations, ensuring all departments function efficiently. ⦁ Recruit, train, and manage staff, creating a positive and productive work environment. ⦁ Organise staff shifts and scheduling to optimise productivity. ⦁ Lead by example to provide outstanding customer service and ensure customer satisfaction. ⦁ Attend and actively contribute to weekly management meetings. ⦁ Work closely with food and drink suppliers to ensure stock availability and cost control. ⦁ Ensure strict adherence to food safety and sanitary regulations. ⦁ Maintain financial oversight, including revenue tracking, cost control, and budget management. ⦁ Monitor and audit inventory levels, ordering stock as necessary to meet demand. ⦁ Address and resolve operational challenges, ensuring high service standards. ⦁ Plan and develop new menu items in collaboration with management. ⦁ Implement effective sales and marketing strategies to increase revenue. ⦁ Handle cash management and ensure company policies regarding cash, equipment, and property are followed. ⦁ Oversee facility maintenance and report any issues promptly. ⦁ Maintain a safe and compliant working environment for all employees. Requirements Experience ⦁ Minimum 2 years of experience in restaurant management (preferred). ⦁ Minimum 2 years of experience in bar management (preferred). Skills & Qualifications ⦁ Strong leadership and management skills. ⦁ Excellent communication and customer service abilities. ⦁ Ability to multitask and handle a fast-paced restaurant environment. ⦁ Financial acumen, including budgeting and sales forecasting. ⦁ Knowledge of food safety and sanitation regulations. ⦁ Problem-solving and decision-making skills. ⦁ Certifications & Licences: ⦁ Driving Licence (preferred). Benefits ⦁ Performance-based bonus ⦁ Tips ⦁ Company events ⦁ Company pension ⦁ Discounted or free food ⦁ Employee discount ⦁ UK visa sponsorship (if required) Work Schedule ⦁ Monday to Friday ⦁ Weekend (If needed) ⦁ Overtime availability ⦁ Weekend availability required Location Requirement Candidates must be able to reliably commute or plan to relocate before starting work in Bridgwater. If you are a motivated and experienced restaurant manager looking to take on a dynamic leadership role, we would love to hear from you. Apply today and become part of the Kaspa’s Dessert team! Work Location: In-person

ABOUT HUCKLETREE: We were founded in 2014 with a vision to build workspaces that help the world’s most innovative companies thrive - from rapidly expanding scale-ups to established global businesses. Since opening our first workspace in Clerkenwell, London Huckletree has scaled into a provider with a footprint close to 300,000 square feet across 10+ locations; with over 4,000 members calling our spaces home. But we are so much more than just a workspace; we are an ecosystem. Joining Huckletree means joining a network of people who can help you and your business to thrive. Here, networking is more than a chance encounter at the coffee machine, we can help to connect you to our network of member businesses, entrepreneurs, venture partners and ambassadors. WHERE YOU COME IN! - Our Community teams are a critical part of our hubs, and why ours member value their experience so much. From day-to-day customer service, to arranging events and connections, you're role is to connect everything together and provide an amazing experience for our members! Key areas of responsibility: - Be a welcoming face to our existing members as well as potential new members coming into your space for a tour. You will also greet and welcome our member guests and suppliers/ external contracts whilst maintaining a friendly 5-star level of service - Participate in our onboarding process from allocating membership cards and locker keys to inviting new members to our next community breakfast - Managing all inbound post - Ensure all members receive a top level seamless experience from making sure meeting rooms are correctly booked and ensuring all kitchen points are well stocked (and making steller lunch recommendations!) - Take inbound phone calls and direct them to the relevant team member, covering event bookings, partnership queries, membership queries and more - Conduct monthly building audits and daily building walk-arounds and review your customer satisfaction levels with each ticket - Be the point of contact for all external service providers and suppliers - Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog - Always spend wisely and remain in-budget for all supplies - Ensure all print communications are up to date and on brand - Ensure that all in-house tech is running smoothly at all times for members and internal guests - Ensure a high level of customer satisfaction - our service level will be your primary KPI - Support the membership manager to develop community connections, including member introductions - Learn more about and engage with our members and consistently seek feedback along the way - Supporting with the day-to-day operational needs of the space, dealing with immediate building issues such as leaks or defects - Support with managing the cleaning team day-to-day, monitoring the quality of cleaning and maintaining a high standard - Support the Membership Manager with delivery of community events including weekly breakfast wellness classes and drinks. Bring forward your own ideas for creative programming to engage our teams WHAT WE'RE LOOKING FOR: - You have hands-on experience of face-to-face customer facing roles, whether that from co-working/living, retail, hospitality or events - You are passionate, positive, hard-working and energetic - You will be a multitasker, willing to undertake challenges and see them as opportunities to learn and develop. A quick and adaptable mindset will be key to tackling this role! - You are a ‘fixer’ and are unphased by turning your hand to anything - You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff - You have are fast-thinking and reactive - You are process-driven and with a detailed focus

About Us: At Haadi Traders Ltd we’re passionate about delivering exceptional customer experiences and curating high-quality products. As a growing retail brand, we value innovation, teamwork, and a customer-first mindset. Join us in shaping the future of retail! Position Overview: We seek a dynamic Retail Manager to lead daily operations, inspire our team, and drive sales growth. You’ll ensure seamless store functioning, uphold brand standards, and foster a welcoming environment for customers and staff. Key Responsibilities: · Team Leadership: o Recruit, train, and mentor staff. o Schedule shifts, conduct reviews, and cultivate a positive culture. · Sales & Performance: o Develop strategies to meet/exceed sales targets. o Analyze KPIs and implement improvement plans. · Customer Experience: o Resolve issues promptly and ensure top-tier service. o Gather feedback to enhance satisfaction. · Inventory & Visual Merchandising: o Manage stock levels, conduct audits, and reduce shrinkage. o Design eye-catching displays aligned with brand guidelines. · Operations: o Ensure compliance with safety/policies and optimize workflows. o Maintain store presentation and equipment. Requirements: · Bachelor’s degree in Business or 3-5 years of retail management experience. · Proven leadership, sales, and customer service skills. · Strong organizational, tech, and communication abilities. · Flexibility to work weekends/holidays. Preferred Qualifications: · Experience in [specific industry, e.g., fashion, electronics]. · Visual merchandising expertise. · Proficiency in inventory software (e.g., Light speed). What We Offer: · Competitive salary + performance bonuses. · Health insurance, retirement plans, and paid time off. · Employee discounts and professional development opportunities. How to Apply: Submit your resume and a cover letter explaining your fit to Use “Retail Manager Application – your name as the subject.

The Stock Manager is responsible for overseeing the purchasing, inventory management, and stock control of medicines . This role involves ensuring that the right products are available in the right quantities at the right time while optimizing costs, managing suppliers, and maintaining stock accuracy. The manager will work closely with the operations teams to meet customer demand and manage stock turnover effectively. Key Responsibilities Procurement Management: • Identify product needs and initiate the procurement process based on sales trends, seasonal demand, and inventory levels. • Develop and maintain relationships with suppliers, negotiate pricing, terms, and delivery schedules. • Monitor product quality and ensure compliance with industry standards and regulations. • Collaborate with suppliers to secure the best possible deals and timely deliveries. • Ensure procurement of materials in accordance with the company's budget and target margins. Stock Control And Inventory Management • Develop and implement strategies for effective stock management, including stock rotation, shelf space management, and minimum stock levels. • Monitor stock levels regularly and conduct stock audits to ensure accuracy. • Coordinate the replenishment of stock in line with demand forecasts to minimize stockouts and overstock situations. Sales And Demand Forecasting • Work closely with the sales teams to understand customer preferences and market trends to adjust procurement strategies. • Forecast future demand and adjust procurement and stock strategies to meet those demands while avoiding excess inventory. • Analyse historical sales data to predict demand fluctuations and optimize stock levels accordingly. Supplier Management • Evaluate and select suppliers based on price, quality, reliability, and performance. • Maintain ongoing supplier performance reviews to ensure service level agreements (SLAs) are met. • Troubleshoot supplier issues and manage disputes effectively to maintain supply chain continuity. Team Coordination and Leadership: • Supervise and guide stock control staff to ensure smooth operations and inventory management. Reporting And Analysis • Prepare regular reports on inventory status, stock movement, and procurement activity for senior management. • Analyse stock turnover rates, dead stock, and slow-moving products to make recommendations for improvements. • Monitor financial performance in relation to inventory, tracking purchase costs, and ensuring adherence to budget. Health, Safety, And Compliance • Ensure compliance with relevant health and safety regulations in managing stock and warehousing activities. • Adhere to company policies and procedures, ensuring proper handling, storage, and stock control. Skills And Qualifications • Education: Diploma or Bachelors degree. • Experience: Minimum of 1 years in procurement, inventory management, or supply chain management within the retail or hardware industry.

Assiatant Deputy Manager to start ASAP Location: Office Location Ramsey Cambridgeshire Hours: 35 hours Full-time with flexibility to support the team as required Reports to: Registered Manager/ Operations Manager Job Summary: We are seeking an experienced and dynamic Deputy Manager to join our small but growing homecare company. The successful candidate will work closely with the Registered Manager to ensure the delivery of high-quality, person-centered care while meeting all Care Quality Commission (CQC) regulatory requirements. This role involves both office-based management tasks and supporting care staff in the community to ensure outstanding service delivery. Key Responsibilities: ●Support the Registered Manager in the day-to-day management of the service, ensuring compliance with CQC Fundamental Standards. ●Assist in the recruitment, training, and development of care staff to maintain a skilled and motivated workforce. ●Lead by example, fostering a positive culture and high standards of care. ●Deputise for the Registered Manager ●Conduct regular audits and risk assessments to maintain quality and safety standards. ●Develop, implement, and review policies and procedures in line with CQC requirements. ●Monitor and maintain accurate records of care, staff training, and incidents. ●Manage the end to end payroll process. ●Ensure care plans are person-centered, up-to-date, and reflective of individual needs and preferences. ●Work closely with families, advocates, and other professionals to deliver holistic care. ●Act as a point of contact for clients and their families, resolving concerns and ensuring satisfaction.Conduct regular reviews with clients to ensure their needs are being met. ●Ensure the health, safety, and welfare of clients and staff, adhering to company policies and legal requirements. ●Manage safeguarding concerns in line with local authority protocols and company procedures. ●Essential: Experience in a leadership role within domiciliary care. A thorough understanding of CQC regulations and the expectations of a registered service.A minimum of a Level 3 Diploma in Health and Social Care (or equivalent); willingness to work towards Level 5. ●Strong organisational, communication, and problem-solving skills. ●A flexible approach and willingness to work in the community as needed. ●Full UK driving license and access to a vehicle What We Offer: Competitive starting salary to be reviewed after passing probationary period Opportunities for professional development and training Supportive working environment Flexible working arrangement

Position: Stock Room Assistant (Warehouse) Location: Shepherd's Bush, London Contract: Full-time, Permanent Salary: £11.96-£15.89 Recruitment Agency: BGO Recruitment Client Overview: Our client is a prominent telecommunications company, recognised for offering innovative and high-quality products and services across the UK. They are expanding their team and seeking a dedicated Stock Room Assistant to support the efficient operation of their warehouse in London. Role Overview: As a Stock Room Assistant, your main responsibility will be to manage stock within the warehouse. You will ensure telecommunications equipment and products are stored, organised, and readily accessible for distribution. A key part of the role will involve maintaining accurate inventory records, supporting stock replenishment, and ensuring a safe and organised warehouse environment. Key Responsibilities: Stock Management: Receive and manage stock deliveries, ensuring products are safely stored and organised within the warehouse. Inventory Control: Maintain accurate records of stock levels and update inventory data regularly. Replenishment & Stock Movement: Assist with stock replenishment and manage the movement of stock within the warehouse. Organisation: Label, categorise, and organise products for easy retrieval and efficient access. Stock Audits: Conduct regular stock checks and support the auditing process. Warehouse Maintenance: Ensure the warehouse remains clean, safe, and well-maintained. Team Collaboration: Work alongside the warehouse team to ensure a smooth flow of products for dispatch. Liaison: Communicate with the logistics and sales teams to address any stock discrepancies or urgent stock requirements. Stock Preparation: Assist in preparing stock for distribution to various locations. Requirements: Previous experience in a warehouse or stockroom environment, ideally within the telecommunications or electronics sector. Strong organisational skills and a keen eye for detail. Ability to work efficiently in a fast-paced, team-focused environment. Good communication skills and the ability to follow instructions accurately. Physically fit with the ability to lift and move stock safely. Flexible and proactive, with the ability to adapt to changing priorities. Benefits: Competitive salary. Opportunity to work within a leading telecommunications company. Career progression and development opportunities. Positive and supportive work culture. Health and well-being benefits. How to Apply: If you have the relevant experience and are keen to join a growing telecommunications company, we’d love to hear from you! Apply now to take the next step in your career.

Job Description Registered Manager (Regulated and Unregulated Services) Location: Eastbourne Salary: £40,000 to £50,000 base + up to £10,000 annual performance bonus Benefits: Pension contributions of 5%. 30 days annual leave (including bank holidays). Private health insurance and wellness perks. Relocation support of up to £3,000 (if required). Fully funded professional training and development programs. Flexible working options, including hybrid work. About the Role We are seeking an experienced and dynamic Registered Manager to lead both regulated and unregulated care services for our agency. The successful candidate will be responsible for managing the CQC registration process, ensuring compliance, and overseeing high-quality service delivery. Additionally, you will play a key role in developing and expanding our unregulated care services, such as companionship, housekeeping, and private care, while ensuring customer satisfaction and business growth. Key Responsibilities CQC Registration and Compliance Lead the CQC registration process, ensuring all policies, procedures, and staff qualifications meet regulatory requirements. Develop and maintain a care plan and policies in line with CQC standards to achieve at least a "Good" rating. Ensure the agency operates in full compliance with all legal, regulatory, and industry standards. Management of Regulated Services Oversee the delivery of high-quality care services, meeting individual client needs and preferences. Recruit, train, and manage staff to maintain a skilled, motivated, and compliant workforce. Act as the primary contact for all CQC inspections and audits. Development of Unregulated Services Design, promote, and manage customer-focused unregulated care services, including companionship, housekeeping, and private care. Build and maintain relationships with clients, families, and local community organizations to drive service uptake. Conduct market analysis to identify opportunities for new services and areas of growth. Customer and Staff Management Ensure exceptional customer service by addressing client feedback and concerns promptly. Monitor staff performance, provide regular training opportunities, and ensure high retention rates. Operational and Financial Management Monitor and manage budgets, ensuring financial targets are met for both regulated and unregulated services. Develop and implement operational strategies to optimize resources and minimize inefficiencies. Key Performance Indicators (KPIs) Achieve and maintain a "Good" or higher CQC rating. Ensure a staff retention rate of 90% or above annually. Achieve 10% year-over-year growth in unregulated services. Maintain a client satisfaction score of 90% or above based on surveys. Meet or exceed profit margin targets for the business. Candidate Requirements Essential: Minimum Level 5 Diploma in Leadership for Health and Social Care (or equivalent). Proven experience managing regulated care services and achieving CQC compliance. Strong leadership and staff management skills. Ability to manage and grow unregulated care services. Desirable: Experience with business development and customer relationship management. Knowledge of Eastbourne’s local care market. Bilingual or ability to manage communication in diverse cultural settings. Why Join Us? Be part of a growing organization committed to innovation in care services. Opportunity to shape and expand both regulated and unregulated services. Enjoy a supportive and flexible work environment.

The Healthcare Assistant (HCA) will play a vital role in delivering the NHS Health Checks Program, aimed at preventing cardiovascular diseases and improving health outcomes for adults aged 40-74. The HCA will conduct health assessments, provide lifestyle advice, and ensure accurate data entry and reporting in line with NHS and North Northamptonshire Council standards. Key Responsibilities Health Assessments: - Perform comprehensive NHS Health Checks, including measurements such as blood pressure, BMI, cholesterol (via Point of Care Testing), and glucose levels. - Collect and record patient data, including lifestyle factors, family history, and QRISK scores. Patient Interaction: - Deliver lifestyle advice tailored to individual health risks, including guidance on weight management, smoking cessation, and physical activity. - Provide dementia advice for eligible patients over 65 years. Follow-Up and Referrals: - Identify abnormal parameters and refer patients to GPs or appropriate health services as per NICE guidelines. - Ensure timely follow-up for patients requiring further investigation or treatment. Data Management: - Accurately input patient information into clinical systems (e.g., EMIS, SystmOne) and the Council’s IT solution. - Ensure compliance with GDPR and maintain patient confidentiality at all times. Equipment and Safety: - Operate and maintain Point of Care Testing equipment in line with Council protocols. - Follow infection control and clinical waste disposal procedures as per NHS guidelines. Compliance and Training: - Stay updated with NHS Health Check Best Practice Guidance and participate in mandatory training, including POCT operation and motivational interviewing techniques. - Contribute to audits and quality improvement initiatives as required by the Council. Key Qualifications and Skills: Essential: - NVQ Level 2/3 in Health and Social Care or equivalent. - Experience in conducting health checks or similar clinical assessments. - Strong interpersonal and communication skills for delivering lifestyle advice. Desirable - Familiarity with NHS Health Check standards and QRISK score calculation. - Experience with EMIS, SystmOne, or similar clinical systems. - Training in motivational interviewing or Making Every Contact Count (MECC). Competencies - Ability to work independently and as part of a multidisciplinary team. - High attention to detail for accurate data recording and reporting. - Commitment to equality, accessibility, and patient-centered care. Working Conditions: - Flexible hours, including evening and weekend shifts, to improve accessibility for patients. - Travel to various community or GP settings across North Northamptonshire. - Private consultation areas will be provided for conducting health checks. Job Type: Fixed term contract Contract length: 2-3 months Pay: £13.50 per hour Expected hours: 40 per week Benefits: - Free or subsidised travel Ability to commute/relocate: Northamptonshire: reliably commute or plan to relocate before starting work (preferred) Work Location: In person

**Job Title:** Data Analyst **Job Summary:** We are seeking a detail-oriented and skilled Data Analyst to join our dynamic team at Top Advice Limited. The successful candidate will play a pivotal role in analyzing data, generating actionable insights, and supporting strategic decision-making processes to help drive business growth and operational excellence. **Duties and Responsibilities:** Data Collection and Preparation: Collect, clean, and organize data from various sources for analysis. Ensure data quality and accuracy by performing audits and implementing validation techniques. **Data Analysis and Reporting:** Conduct detailed data analysis to identify trends, patterns, and correlations relevant to business operations and strategies. Generate clear, actionable reports and dashboards using visualization tools (e.g., Power BI, Tableau). Present insights to management and key stakeholders in an easily understandable format. **Support Decision-Making:** Provide data-driven recommendations to support strategic business decisions. Analyze financial and operational metrics to evaluate business performance. Assist in forecasting and predictive modeling to identify opportunities and mitigate risks. **Collaboration and Communication:** Work closely with other departments, including marketing, operations, and management, to understand their data requirements and deliver insights. Communicate complex data findings in clear, concise terms for non-technical audiences. Tool and System Management: Manage and maintain databases, analytics tools, and reporting systems. Develop and refine automated data processes for improved efficiency. **Compliance and Confidentiality:** Ensure data handling practices comply with legal and regulatory requirements, such as GDPR. Maintain strict confidentiality and integrity of sensitive business data. **Skills and Qualifications:** Technical Proficiency: Proficiency in SQL, Python, or R for data analysis and manipulation. Advanced knowledge of data visualization tools like Tableau, Power BI, or similar platforms. Strong expertise in Microsoft Excel, including advanced formulas, pivot tables, and macros. **Analytical Skills:** Exceptional ability to interpret data and identify meaningful patterns and trends. Strong problem-solving and critical-thinking skills. **Communication Skills:** Excellent verbal and written communication skills to present insights effectively. Ability to translate complex data findings into actionable business strategies. Time Management and Organization: Capable of managing multiple projects and meeting deadlines in a fast-paced environment. **Preferred Experience:** Experience in financial or business data analysis. Familiarity with CRM systems and business intelligence platforms. **Salary:** £14 to £18 per hour, depending on experience and qualifications. **Job Type:** Full-time, in-person. **Location:** Primary Work Address: 10-17 Sevenways Parade, Gants Hill, London, IG2 6JX **Start Date:** 31 January 2025 **Additional Information:** - Benefits: 28 days of paid annual leave (including public holidays). - Pension scheme enrollment. - Opportunities for professional development and further training - A collaborative work environment promoting growth and innovation. - Visa Sponsorship for eligible candidate Application Deadline: 20 January 2025 Expected Start Date: 31 January 2025

We are seeking a dedicated Shop Manager to join our team at. This role offers the opportunity to thrive in a fast-paced retail environment where no two days are the same. As the Shop Manager, you will oversee the daily operations of your store, ensuring both efficiency and profitability. With the customer at the heart of everything we do, you will constantly seek ways to improve service through on-the-job coaching and feedback. Your guidance will ensure that your store remains a safe and welcoming place to work and shop. Key Responsibilities - Team Leadership : Lead and manage a team of colleagues, dedicating regular quality time with them during shifts. - Colleague Engagement : Build personal relationships with colleagues, understanding their feelings about working in the store through regular conversations. Foster a culture where colleague experience is central to our operations. - Self-Serve Culture : Promote and role model a self-serve culture, using available tools to resolve queries and encouraging your team to do the same. - Operational Excellence : Ensure that all colleagues receive appropriate training, a warm welcome to and have the necessary tools to perform their jobs. Ensure compliance with pay and employment standards, and prioritize the safety, health, and wellbeing of your team. - Performance Management : Regularly assess the shape and capability of your team to ensure future readiness through inspiring performance and supporting the creation of a high-performing team. - People Leadership : Oversee people leadership tasks such as absence management and problem-solving. - Recognition and Celebration : Regularly recognize and celebrate the contributions and performance of your team. - Talent Development : Understand the resource needs of your store, identify and develop talent internally, and recruit the best people in the industry. Ensure a diverse and inclusive talent pipeline reflective of the community you serve. - Service Operation : Oversee the operation of all services in your store, including Post Office Local, EvRi, and vending. - Business Implementation : Implement business changes and new ways of working in your store. - Resource Management : Resource your store within the labour budget to ensure it remains open for trading and compliant with recruitment principles. - Customer Experience : Ensure customers have a great shopping experience, and foster trusted partnerships that benefit the local community. - Daily Coaching : Coach your team daily to deliver excellent retail standards and a great shopping trip. - Competitor Analysis : Regularly review local competitor activity to identify opportunities and threats, and take appropriate action. - Health and Safety : Lead a robust health and safety culture, review preventable incidents and accidents, and ensure audit performance is maintained. - Task Support : Assist your team with tasks such as serving customers, stock replenishment, and completing safe and legal routines. - Alcohol Sales : As the DPS/Premises holder, ensure responsible alcohol sales from your store. Job Types - Full-time, Permanent Education - Minimum NVQ level 3 or 4 in Business Administration Experience - Retail sales: 1 year (preferred) - Supervising experience: 1 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred) Licence/Certification - Driving Licence (preferred) - Sponsorship available If you are ready to lead a dynamic team and ensure a top-notch shopping experience for our customers, we encourage you to apply for this exciting opportunity!