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Trabajos quality audit en Reino Unido

  • Registered Manager
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    Registered Manager
    hace 4 horas
    £38000–£42000 anual
    Jornada completa
    Kingston upon Thames

    📢 Registered Manager – 4 Bedrooms Supported Living 📍 Kingston upon Thames / Surrey Border 💷 £38,000 – £42,000 per annum 🕒 Full Time | Permanent About Us We are establishing a new 6-bed supported living service delivering high-quality, person-centred support within a community setting. Our focus is on strong governance, regulatory compliance, and creating a safe and empowering environment for the people we support. We are seeking a capable and motivated Registered Manager (or an experienced Deputy Manager ready to step up) to lead the service through CQC registration and ongoing operational management. The Role You will: Lead the service through CQC registration Develop and maintain governance and audit systems Ensure compliance with CQC Fundamental Standards Oversee safeguarding, risk management and incident reporting Recruit, supervise and develop the staff team Maintain professional relationships with local authorities and families Promote a positive and accountable culture This is a hands-on leadership role within a small, structured service. About You Essential: Level 5 Diploma in Leadership for Health & Social Care (or near completion) Minimum 2 years’ experience in supported living or domiciliary care Experience at Deputy Manager level or above Strong understanding of CQC regulations and KLOEs Knowledge of safeguarding, MCA and quality assurance systems Confident communicator with strong written skills Desirable: Experience supporting adults with [insert client group] Experience of CQC inspection process What We Offer Salary £38,000 – £42,000 (depending on experience) Opportunity to lead and shape a new service Support with CQC registration process Structured governance framework Autonomy within a professionally managed organisation How to Apply Please send your CV along with a short statement outlining your experience with CQC compliance and leadership in supported living services.

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  • Data Protection Advisor
    Data Protection Advisor
    hace 6 días
    £800–£1000 mensual
    Jornada parcial
    London

    Overview: The Data Protection Advisor provides expert guidance and practical support to clients on GDPR and data protection compliance. Working within Consentia’s network of specialists, the Advisor helps organisations implement, maintain, and improve their data protection frameworks. Key Responsibilities: • Conduct audits of data processing activities and identify compliance gaps, • Advise on GDPR obligations and risk mitigation strategies, • Support the implementation of policies, procedures, and internal controls, • Assist with Data Protection Impact Assessments (DPIAs), • Provide guidance on records of processing activities and data governance, • Collaborate with DPOs, clients, and internal teams to ensure ongoing compliance, • Keep clients informed of regulatory updates and best practices Profile Required: • Proven experience in GDPR, data protection, or privacy advisory roles, • Strong understanding of GDPR requirements, risk assessment, and compliance frameworks, • Excellent communication and advisory skills, • Ability to work independently while contributing to a team network, • Analytical mindset with attention to detail, • Experience with SMEs or diverse client environments is a plus Collaboration & Structure: • Freelance / Independent Consultant role within the Consentia expert network, • Flexible, project-based assignments, • Direct collaboration with the founder and other experts, • Commission-based remuneration or project fees Objective: To provide practical, high-quality data protection advice that enables clients to meet GDPR obligations, reduce compliance risks, and build strong governance frameworks while contributing to the growth of Consentia’s expert-led advisory model.

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  • Team Leader
    Team Leader
    hace 9 días
    £25000–£38000 anual
    Jornada completa
    Southall

    Please find the job description for Team Leader 1. Leadership & Service Management • Provide day-to-day operational leadership of the supported living service., • Ensure the service promotes independence, dignity, choice, and inclusion., • Develop and maintain a positive, person-centred culture., • Supervise, mentor, and support team leaders and support workers., • Lead team meetings and ensure effective communication across staff. 2. Regulatory & Legal Compliance • Ensure compliance with relevant legislation and regulatory bodies (e.g., Care Quality Commission (CQC) in England)., • Maintain standards in line with:, • Health and Social Care Act, • Mental Capacity Act (MCA), • Safeguarding legislation, • Deprivation of Liberty Safeguards (DoLS), where applicable, • Prepare for inspections and ensure documentation is audit-ready., • Implement policies and procedures in line with national standards. 3. Safeguarding & Risk Management • Act as Safeguarding Lead (or ensure safeguarding leadership is in place)., • Investigate and report safeguarding concerns appropriately., • Conduct and review risk assessments., • Ensure safe medication management practices., • Monitor incidents, accidents, and complaints. 4. Person-Centred Care & Support • Ensure care and support plans are:, • Person-centred, • Up-to-date, • Outcome-focused, • Promote service users’ independence and life skills., • Liaise with families, social workers, and healthcare professionals., • Support service users in accessing community services, employment, and education. 5. Staff Management & Development • Recruit, induct, and retain suitable staff., • Conduct supervision sessions and annual appraisals., • Manage rotas and staffing levels., • Address performance issues and disciplinary matters., • Ensure staff complete mandatory training (e.g., safeguarding, medication, moving & handling). 6. Financial & Administrative Responsibilities • Manage the service budget., • Monitor expenditure and staffing costs., • Oversee petty cash and service user finances (where applicable)., • Maintain accurate records and reports., • Ensure effective rota planning within budget constraints. 7. Health & Safety • Ensure compliance with health and safety legislation., • Conduct fire safety checks and emergency planning., • Oversee property maintenance and repairs., • Ensure infection control standards are met. 8. Quality Assurance & Continuous Improvement • Conduct internal audits., • Monitor KPIs and service performance., • Gather feedback from service users and families., • Develop action plans following audits or inspections., • Promote continuous service improvement. 9. Partnership & External Liaison • Work with:, • Local authorities, • Commissioners, • Healthcare professionals, • Advocacy services, • Attend multi-disciplinary meetings., • Represent the service professionally in external forums. Key Skills Required • Leadership and team management, • Knowledge of care legislation and compliance, • Strong communication skills, • Budget management, • Problem-solving and decision-making, • Safeguarding expertise

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  • Nurse
    Nurse
    hace 9 días
    Jornada parcial
    South Kensington, London

    Registered Nurse (NMC) Location: South Kensington Medical & Dental, 20 Old Brompton Road, London SW7 Contract Type: Part-time (Sundays) Hours: Sundays 10:00am – 3:30pm The Registered Nurse will be responsible for phlebotomy, health screening assessments, ECG recording, and supporting off site virtual GP-led services in accordance with NMC standards, CQC Fundamental Standards, and practice clinical governance policies. The post holder must work autonomously within their scope of practice and maintain full compliance with the NMC Code (2018). • Venepuncture and capillary blood sampling, • Correct labelling, processing and packaging of pathology samples, • ECG recording and ensuring correct patient identification prior to testing, • Conducting structured private health screening assessments, • Recording observations including BP, pulse, oxygen saturation, height, weight and BMI, • Urinalysis and other point of care testing where required, • Infection prevention and control in accordance with practice policies, • Safe handling and disposal of sharps and clinical waste, • Chaperoning where required, • Deliver compassionate, patient-centred care, • Ensure informed consent is obtained prior to all procedures, • Provide clear explanations of tests and aftercare advice, • Escalate abnormal findings to the GP immediately, • Participate in clinical audits and quality improvement, • Maintain accurate contemporaneous clinical records, • Report incidents via practice reporting systems Reception experience would be beneficial • Current NMC registration (Adult Nurse), • Minimum 1 year post-registration experience, • Competent in venepuncture, • Experience performing ECGs, • Excellent communication skills, • Professional, well-presented and confident working in a private healthcare setting, • Experience in private GP practice, • Experience in health screening services, • Experience with digital clinical systems, • Phlebotomy certification, • Immediate Life Support training • NMC registration confirmation, • Enhanced DBS certificate, • Evidence of professional indemnity, • Proof of right to work in the UK, • Immunisation record including Hepatitis B immunity, • Evidence of CPD and revalidation compliance, • Two clinical references

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  • Social Media Intern
    Social Media Intern
    hace 14 días
    Jornada parcial
    London

    SOCIAL MEDIA INTERN FOR BOUTIQUE INTERIOR DESIGN FIRM - Home-Based, with occasional travel to London and Surrounding Areas About the Role We are a boutique interior design firm on the rise, and we’re looking for a Social Media Intern who can help grow our channels. In this role, you will be the voice of our brand, helping us build a community from the ground up, increase brand awareness, and turn "likes" into "leads." What You’ll Do • Content Creation: Design high-quality posts, stories, and reels using project photography, moodboards, and behind-the-scenes footage., • Platform Management: Execute a consistent posting schedule across Instagram and Pinterest., • Lead Generation: Engage with potential clients and industry partners through thoughtful commenting and strategic DM outreach., • Trend Spotting: Keep us ahead of the curve by identifying viral audio, design trends, and platform features., • Copywriting: Craft captions that reflect our brand voice—balancing professional design expertise with approachable, engaging storytelling., • Analytics: Track weekly growth metrics (reach, engagement, and website clicks) to adjust overall strategy. Conduct social media audits to expand our online presence and reach new clients. Who You Are • A Visual Storyteller: You have a "good eye" and a deep appreciation for interior design, color palettes, and textures., • Platform Pro: You understand how to optimize content for Instagram and Pinterest., • Self-Starter: Since we are a small team, you aren't afraid to take initiative and bring new ideas to the table. Why Join Us? • Gain hands-on experience in the business side of the interior design industry, social media, content creation and brand building, • Build a portfolio of professional content for a growing design firm., • Work directly with the firm's owners and have a seat at the table for creative brainstorming. We look forward to hearing from you!

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  • Pharmacy Technician
    Pharmacy Technician
    hace 21 días
    £15–£18 por hora
    Jornada completa
    London

    Job Context and Summary: Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centered, coordinated care in our Practices. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice. Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. Pharmacy technicians are different to clinical pharmacists as they are not able to prescribe or make clinical decisions, instead working under supervision to ensure effective and efficient use of medicines. The purpose of the role is to lead improvements to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines. In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives. Job Specific responsibilities- Clinical: • To develop and maintain medicines related communication to all Practice staff, • To assist with the development and review of medicine audits, • Provide a contact for patients and colleagues with medication queries., • Liaise with Clinicians and staff to resolve prescribing queries Technical and Administrative: • To adhere to strict confidentiality policies at all times. Person specification: Qualifications and Experience Essential : • Professional registration with GPhC., • BTEC/NVQ level 3 or equivalent in pharmaceutical sciences., • Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy. Desirable: • Evidence of continued professional development (CPD).

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  • Senior Occupational Therapist (Band 6)
    Senior Occupational Therapist (Band 6)
    hace 1 mes
    £38682–£46580 anual
    Jornada completa
    London

    Location: North West London – Private Hospital Setting Hours: 37.5 hours per week, permanent Reports to: Therapy Lead Role Overview This is an excellent opportunity for an experienced Occupational Therapist to join a well-established multidisciplinary therapies department within a leading independent hospital. You will provide high-quality assessment and treatment to inpatients and outpatients, including those with complex needs, and contribute to the continued development of therapy services. Key Responsibilities • Manage an independent caseload of inpatients and outpatients, prioritising effectively and delivering evidence-based occupational therapy interventions., • Undertake detailed functional assessments, plan and implement tailored treatment programmes, and support discharge planning within the MDT., • Provide specialist advice to patients, carers, and colleagues., • Contribute to clinical governance, audit, and service improvement initiatives., • Supervise junior staff and support students or assistants as required., • Maintain accurate patient records and documentation in accordance with HCPC standards., • Participate in regular CPD, appraisal, and professional supervision. Person Specification Qualifications: • BSc (Hons) in Occupational Therapy or equivalent, • HCPC registration as an Occupational Therapist, • Evidence of ongoing professional development Experience: • Demonstrable post-qualification experience in acute or rehabilitation settings, • Competence in assessment and management of complex patients, • Experience in both inpatient and outpatient therapy desirable Skills: • Excellent communication and interpersonal skills, • Ability to prioritise and manage own workload, • Good IT and documentation skills, • Commitment to high standards of patient care and teamwork Additional Information You’ll join a supportive and collaborative therapy department with access to regular CPD opportunities, a structured supervision programme, and career development within an expanding private healthcare provider.

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  • Compliance Officer
    Compliance Officer
    hace 2 meses
    £12.75 por hora
    Jornada parcial
    London

    About Us: Pine Herbals UK is a growing e-commerce business selling household products online, primarily via eBay. We pride ourselves on quality, compliance, and excellent customer service. Role Summary: We are seeking an experienced Authorising Officer to oversee financial approvals, compliance, and operational controls for our online business. This hybrid part-time role allows flexible working both remotely and on-site, ensuring transactions, supplier arrangements, and listings comply with UK regulations and company policies. Key Responsibilities: 1.Authorise financial transactions: supplier payments, refunds, chargebacks, and marketplace fees 2.Review and approve invoices, contracts, and documentation 3.Ensure compliance with UK e-commerce regulations and eBay policies 4.Maintain accurate records of approvals and audits 5.Identify and escalate operational or financial risks 6.Support internal controls and governance Requirements: 1.5+ years’ experience in authorising, compliance, finance, or governance 2.Experience in e-commerce or online retail, preferably household products 3.Understanding of UK consumer law, online trading regulations, and financial controls 4.Strong analytical, organisational, and communication skills 5.Ability to work independently, remotely, and on-site 6.Proficient in Microsoft Office Desirable: 1.Professional certification in finance, compliance, or related field 2.Knowledge of VAT, HMRC, and online marketplace compliance What We Offer: 1.Flexible hybrid working arrangements 2.Competitive hourly rate (£12.75/hour) 3.Opportunity to support a growing UK e-commerce business

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  • Dental Practice Manager
    Dental Practice Manager
    hace 2 meses
    £35000–£55000 anual
    Jornada completa
    London

    Kensington Olympia Dental Clinic is a modern private dental clinic delivering high-quality care with a premium, patient-first experience. We are hiring a commercially minded Practice Manager to lead day-to-day operations, drive team performance, and consistently convert enquiries into bookings and treatment acceptance. This role is ideal for someone with strong dental practice management experience who is highly organised, and confident leading a sales-focused front-of-house and patient journey. The Role You will be accountable for clinic performance across: • Reception and patient journey, • Diary utilisation and capacity planning, • Conversion rates (enquiries → consultations → treatment), • Team standards, training, and accountability, • Operational compliance and smooth daily execution You will work closely with clinicians and leadership to ensure an excellent patient experience while maintaining strong commercial performance. Key Responsibilities Operations & Leadership • Lead the reception/admin team and keep the clinic running to a premium standard, • Own the daily schedule: appointment flow, clinician utilisation, and minimal downtime, • Implement and maintain SOPs, checklists, and high-performance routines, • Manage stock, labs, suppliers, and service contracts Sales & Growth (Core Priority) • Drive booking conversion from calls, WhatsApp, website leads, and walk-ins, • Ensure follow-up systems are executed daily (no lead left behind), • Track and improve treatment acceptance through confident patient coordination, • Coach the team on scripts, objection handling, and premium patient communication, • Monitor key performance metrics and report weekly performance with action plans People & Culture • Recruit, train, and performance-manage reception and admin team members, • Run daily huddles and weekly reviews, • Promote a calm, professional, accountable clinic environment Compliance & Quality • Ensure smooth compliance with clinic standards (policies, records, protocols), • Work with leadership to maintain quality, audits, and governance routines Requirements (Must Have) • Minimum 2+ years as a Dental Practice Manager or senior dental management role, • Strong understanding of private dentistry operations and patient journey, • Proven ability to increase conversion, fill diaries, and drive sales outcomes, • Highly organised with excellent attention to detail and follow-through, • Confident communicator (phone, WhatsApp, email, in-person), • Comfortable leading a team and holding standards firmly, • Experience in a premium/private clinic environment (London preferred), • Knowledge of dental software(DENTALLY)/CRM systems, • Experience implementing scripts, scorecards, and performance dashboards How to Apply Apply with: • Your CV and a short cover note answering:, • Your dental management experience (clinic type, team size), • One example of how you improved conversions/diary utilisation, • Your notice period and availability Language: Portuguese and Spanish (preferred)

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  • Cleaning & Hygiene Services Manager
    Cleaning & Hygiene Services Manager
    hace 2 meses
    Jornada completa
    London

    Fresharoo is looking to hire an experienced, bilingual (English/Spanish) Cleaning & Hygiene Services Manager to oversee multi-site cleaning operations, lead frontline teams, and ensure high standards of hygiene, safety, and service delivery across our locations. This role is ideal for a hands-on leader with strong operational, people-management, and supplier management experience who thrives in fast-paced, multi-site environments and can communicate effectively with diverse teams and stakeholders. Key Responsibilities • Manage cleaning and hygiene operations across multiple locations, ensuring consistent service delivery, operational efficiency, and adherence to agreed standards., • Lead, motivate, and manage supervisors, cleaning teams, and subcontractors, providing clear direction, coaching, and performance feedback., • Set, monitor, and report on KPIs and SLAs, implementing corrective actions to maintain service quality and contractual compliance., • Ensure full compliance with health & safety, COSHH, and regulatory requirements, including risk assessments, incident reporting, and staff training., • Oversee procurement of cleaning materials, equipment, and outsourced services, ensuring cost-effectiveness, quality, and compliance with safety standards., • Manage supplier relationships and contracts, negotiating terms, monitoring service delivery, and driving continuous improvement., • Conduct regular site inspections, audits, and performance reviews, identifying risks and implementing improvement plans., • Control operational budgets, track spend, identify efficiencies, and deliver services within agreed financial targets., • Drive service improvements and operational excellence through best practices and process optimisation., • Communicate effectively with clients, internal stakeholders, and frontline teams to maintain strong working relationships. Skills & Experience • Proven experience in cleaning, hygiene, or facilities services management, ideally across multiple sites or contracts., • Demonstrated experience managing and leading teams, including supervisors and frontline staff., • Bilingual English/Spanish with the ability to communicate effectively with diverse teams and stakeholders., • Strong knowledge of health & safety legislation, COSHH, and compliance standards., • Experience managing suppliers, service contracts, and operational budgets., • Excellent organisational, planning, and time-management skills., • Strong written and verbal communication skills.

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  • Restaurant Manager
    Restaurant Manager
    hace 2 meses
    Jornada completa
    London

    About the job Vida Plena is an innovative hospitality group founded in Lisbon in 2018, dedicated to making our guests and team feel truly at home. We pride ourselves on delivering warm, blissful experiences, fostering a diverse and inclusive atmosphere, serving top-quality fresh food, and providing exceptional service. Our foundation is built on passion, respect, kindness, ambition, and modernity, alongside a commitment to joy, positive energy, and a laid-back approach to enjoying life's best moments. At Vida Plena, we embrace the true essence of hospitality while adhering to our core values, creating a fun, respectful, and loving environment for all. We are thrilled to take our much beloved, Dallas Burger, from Lisbon to London, and excited to search for an experienced and ambitious individual to help preserve the reasons why Dallas has become so special. ⭐️ The Role As a Restaurant Manager for Dallas Shoreditch, you will be responsible for overseeing the daily operations of the restaurant, ensuring an exceptional guest experience, and maintaining high service standards. You will lead and inspire a team, manage budgets, and ensure a successful entry to market. Since we have ambitious expansion plans, the ideal candidate will have the desire to grow with us on this journey. 📋Your Key Responsibilities 1. Operational Excellence & Guest Satisfaction • Maintain high service standards to ensure guests have a positive dining experience. We feel that the little details make the biggest of differences., • Address guest feedback promptly, engaging with customers to foster strong relationships and build long lasting loyalty., • Oversee restaurant opening and closing procedures, brand standard compliance, and food & beverage quality. 2. Team Leadership & Staff Development • Recruit, train, and motivate staff to work cohesively, ensuring a positive and growth-oriented work environment. It’s important for us to support and lift each other up., • Take the lead on training the team to ensure constant evolution of soft and hard skills, provide regular feedback to the team, and lead candidate selection., • Foster a culture of respect, ambition, and teamwork within the restaurant. 3. Financial & Budget Management • Manage budgets and targets by tracking revenue and expenses., • Optimise labor costs, implement upselling strategies, and adjust spending based on operational needs to enhance profitability. 4. Problem Solving & Crisis Management • Handle unforeseen challenges such as staffing shortages, supply chain disruptions, or customer complaints with effective problem-solving strategies., • Quickly assess and address operational issues to minimize disruptions and maintain smooth restaurant operations. 5. Health, Safety & Compliance • Ensure the restaurant complies with health, safety, and sanitation standards by monitoring HACCP protocols and enforcing hygiene practices., • Conduct regular audits to uphold regulatory requirements and ensure a safe environment for both staff and customers. 6. Collaboration & Best Practices • Work closely with HQ to share and implement best practices across all Vida Plena venues. We’re only better together!, • Maintain alignment with the company’s hospitality standards, cultural philosophy, and operational goals. ⚒️ What We Expect From You • Proven experience in a senior role in a similar restaurant., • Strong leadership; empathetic, and driven., • Ability to analyse financial reports and optimise budgets., • Excellent problem-solving and decision-making capabilities., • Deep understanding of health and safety regulations in the U.K market., • Experience in staff recruitment, training, and motivation., • Strong guest service and communication skills., • Ability to work in a fast-paced, dynamic environment., • Knowledge of restaurant POS systems and operational tools., • Passion for hospitality and commitment to providing outstanding service. 🚀 What You’ll Love About Working Here At Vida Plena, you’re not just taking a job - you’re joining a community that values joy, respect, and excellence. We foster a collaborative and inspiring workplace where your contributions make a real impact. If you’re ready to bring your passion and expertise to our team, we can’t wait to welcome you!

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