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The Role: We are seeking a highly motivated and experienced Ofsted Registered Manager to manage and oversee our supported living services for 16-18 years old. Reporting directly to the Managing Director, you will play a pivotal role in the day-to-day management and delivery of our services. This position is crucial for ensuring compliance with Local Authority fundamental standards while promoting best practices across the care settings. This opportunity will provide individuals the chance to grow a home and make an impact on the lives of young people. Key Responsibilities: Oversee and manage the daily operations of supported living services in line with council requirements, ensuring high standards of care. Supervise, mentor, and train support staff, fostering a collaborative, proactive, and supportive environment. Assist in the development, implementation, and review of individual care plans that reflect each client’s personal goals and aspirations. Key work with the Individuals to develop their support plan through the referral, assessment and review stages of person-centred planning. Understand their lifestyle choices, circles of support, what is important to and for them, and supporting them to have more choice and control in their life. Engage regularly with service users, families, and professionals, ensuring that care delivery aligns with a person-centred approach. Conduct regular audits and ensure all documentation is compliant with regulatory standards. Support with recruitment, staff rotas, and management of resources, ensuring services operate effectively within budgets. Actively contribute to continuous improvement initiatives and implement policies that drive quality and efficiency across the services. A level 5 qualification or be working towards this with management experience is crucial to the role, as well as experience in building a service and team as we are expanding the company. You will have comprehensive understanding of supported living with young people aged 16 - 18 . An understanding of the strategies for managing Challenging Behaviour and have the ability to understand equality issues and have knowledge and consideration of meeting the diverse needs of the staff team and vulnerable children / adults. You should have the ability to continually aim at improving the staff teams’ performance to provide Best Value Services and to develop effective team performance, make informed decisions and offer a clear lead, including pre-planning and impartation and monitoring of those plans, as well as having experience of handling conflict and managing sensitive issues to achieve positive outcomes. Person Specification: Leadership: Proven experience in a supervisory or management role within a supported living or similar regulated care environment, with a focus on empowering teams (minimum 1 year). You will lead, oversee and assist the directors in implementing the company’s vision, including the systems, staffing, policies and procedures that enable structure and high standards to be delivered. Communication Skills: Excellent written and verbal communication skills, able to liaise confidently with service users, families, staff, and professionals. Problem-Solving: Strong analytical skills with the ability to make decisions under pressure and resolve conflicts effectively. Organisational Skills: Exceptional organisational abilities, with a proactive approach to meeting deadlines and adapting to changing service demands. Empathy & Resilience: Genuine commitment to the well-being of others, with resilience and a positive attitude in a demanding sector. Qualifications Required: NVQ/QCF Level 5 Diploma in Leadership and Management for Residential Childcare (or proof of training underway). Valid driving license or willingness to travel between service locations. Up-to-date knowledge of relevant Children & Adult Social Care Legislation, safeguarding procedures, and health and social care legislation. Benefits: Competitive salary and numerous benefits to grow As a growing company, there will be more perks as we grow and you will be at the forefront of it. Comprehensive training and development programs, including access to relevant qualifications and leadership training. Employee assistance programs supporting mental and physical well-being. Opportunities for career progression in a growing, dynamic company. If you are passionate about making a difference in young people’s lives and looking to advance your career in a supportive, passionate organisation, we would love to hear from you. Proof of right to work in the UK. Please be advised we do NOT offer sponsorship. Job Type: Full-time, Permanent Pay: £42,000 to £52,000 per year depending on experience (negotiable) Additional pay: Company Growth Bonus Benefits: Enjoy your Birthday off Company events Company pension scheme in the future Employee mentoring programme Referral programme Sick pay Work from home in the future Training programmes As the business grows, so do the perks! Schedule: Monday to Friday Weekend availability when required On Call The role requires working flexibly mainly Monday – Friday but will require a manager who can be flexible where required. Licence/Certification: NVQ/QCF Level 5 Diploma in Leadership and Management for Residential Childcare (or proof of training underway) Work Location: In person with possibility to WFH in the future
We are seeking a talented and dedicated Floor Manager to become an integral part of our team at KOYN. In this role, you’ll be the key to maintaining our seamless operations and ensuring every guest experience is extraordinary. KOYN is a place, where Japanese and Thai flavours meet in the vibrant heart of Mayfair. What You'll Do: - Lead by Example: Manage labour efficiently, ensuring staff are motivated, punctual, and operate seamlessly. - Customer Experience: Handle feedback with elegance, ensuring every diner leaves with a memorable experience. - Efficient Operations: Keep our EPOS system updated with current menu offerings and pricing. - Stock Management: Oversee inventory, guaranteeing we are audit-ready at all times. - Maintain Excellence: Ensure our restaurant is immaculate, from front-of-house recruitment and training to general upkeep. What You Bring: We are looking for someone who excels in their role and is passionate about what they do. Here’s what makes the perfect candidate: - Collaborative team player, reliable and punctual. - Exceptional organisational and communication skills. - Keen attention to detail and ability to handle stress gracefully. - Motivational management style; you lead by example. - Strong critical thinking and problem-solving skills. - Consistent in meeting deadlines and open to constructive feedback. What We Offer: - Competitive Salary reflecting your expertise and dedication. - Collaborative Environment where teamwork fuels success. - Growth Opportunities for professional development. - Inclusive Team Culture that is both fun and forward-thinking. - Employee Discounts at some of Mayfair's most prestigious dining locations. If this sounds role a role for you - we can't wait to hear from you!
Office Coordinator Monday to Friday 8:30 to 16:00 Main Responsibilities: To be responsible for the initial contact from clients with concerns or complaints. To be responsible for the initial contact from carers with queries relating to finance and or HR queries. To be the first point of contact for the Registered Care Manager and the Finance Director. To support the Registered Care Manager To support the day to day running of the office and ensure compliance with recording and reporting requirements in line with the business policies. The Office Coordinator will act under supervision of the Registered Manager. Assist the area coordinator with in house scheduling systems To be compliant with clients medications recording and ensure inhouse systems are accurate and up to date with relevant legislation The Role: You will be expected to be the first point of call for any concerns, queries or complaints from both clients and carers. Liaise with the Registered Care Manager any such concerns, queries or complaints from both clients and carers. You will be required to update the Registered Care Manager on a daily basis. The role will involve delivering in house training sessions on mandatory training subjects. In the absence of the Registered Manager and Finance Director you will be responsible for overseeing operations and managing the team. Oversee auditing of EMAR for all clients. Make sure clients have been informed of any scheduling changes. Requirements: Excellent IT skills (microsoft office, excel) Excellent communication skills, excellent phone manner and highly organised Proactive approach to challenging and rapid changes within the business Minimum 3 years experience in the Health and Social Care sector and or 2 years experience within an office environment. An understanding of managing EMAR. An understanding of CQC policies and requirements. Pay: Office Coordinator Full time position, 28 days annual leave £24375
The Pachamama family is proudly delivering an exceptional guest experience at the venues in central London. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. As an experienced Head of Maintenance , we trust in your ability to step into our vibrant restaurant environment as we are seeking a highly experienced and motivated Head of Maintenance to oversee and enhance the maintenance operations of our facilities and equipment, ensuring optimal performance, safety, and efficiency.We hope that you will contribute to our mission of introducing inspiring hospitality concepts to the London restaurant scene and across the globe. Our philosophy is to do it our way and make the impossible possible. Key Responsibilities: - Develop and implement maintenance policies, procedures, and standards. - Create and manage the maintenance department budget, including forecasting expenses and tracking expenditures. - Oversee the maintenance and repair of all machinery, equipment, and facilities. - Ensure that all maintenance work is carried out in a timely and efficient manner. - Develop and maintain a preventive maintenance program to minimise downtime. - Address any potential safety hazards or regulatory compliance issues immediately. - Develop long-term maintenance strategies to support the company's operational goals. - Manage relationships with external vendors and contractors, including negotiating contracts and ensuring work meets quality standards. - Oversee the procurement of maintenance supplies, equipment, and services. - Ensure documentation is up-to-date and accessible for audits and inspections. - Prepare and present regular reports on maintenance performance, including key metrics such as downtime, cost, and efficiency. - Stay updated on industry trends, technologies, and best practices to ensure the maintenance department remains efficient and effective. For the Head of Maintenancerole, we offer the following benefits and opportunities: - Attractive annual salary based on your skills and experience. - Referral scheme with a £300 bonus for a successful candidate. - Complimentary breakfast, lunch, and dinner for all employees. - Generous staff discount at all group's restaurants. - Hospitality Rewards scheme for discounts on retails, gyms, eating out, cinema etc. - 28 days of holiday, ensuring a balanced professional and personal life. Other benefits include: - A friendly and positive work environment fostering respect and teamwork. - Psychological, financial and legal support available through our Employee Assistance Programme (EAP). - Salary paid monthly -- on the last Friday of each month. - Emergency advance payments available in exceptional circumstances. If this sounds of interest to you,** please apply**. Join the family and grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting as we are planning great openings in the near future.
Job Overview: We are looking for an experienced Senior Treasury Associate to join our growing fintech payments company - Prune Payments. In this role, you will take a leadership position in managing liquidity, optimizing cash flow, overseeing trading operations, and implementing risk management strategies. The Senior Treasury Associate will work closely with senior leadership to drive strategic decision-making and ensure the company’s financial health in a fast-paced, dynamic environment. Key Responsibilities: Treasury Management: - Liquidity Management: Oversee daily cash positioning and ensure sufficient liquidity for operational and strategic needs across all regions. - Cash Flow Optimization: Lead efforts in optimizing cash flow and working capital, ensuring efficient use of the company’s resources. - Banking Relationships: Manage and deepen relationships with banks and financial institutions to secure favorable terms and services. - Foreign Exchange (FX) and Hedging: Lead FX transactions and implement hedging strategies to mitigate currency risks. - Investment Strategy: Assist in the development and execution of short-term investment strategies to maximize returns on excess liquidity. Trading & Risk Management: - Trading Execution: Execute complex trades, including FX, derivatives, and money markets, ensuring adherence to internal guidelines and market conditions. - Risk Management: Develop and implement risk management strategies to mitigate financial risks, including FX, interest rate, and liquidity risks. - Compliance: Ensure full compliance with internal policies, regulatory requirements, and external audits related to treasury and trading activities. - Market Monitoring: Stay updated on market conditions, economic trends, and geopolitical events to advise on trading and treasury strategies. Reporting & Analytics: - Financial Reporting: Prepare detailed reports on cash flow, liquidity, trading performance, and risk exposure for senior management and stakeholders. - KPI Monitoring: Track and analyze key performance indicators (KPIs) related to treasury activities and provide insights to optimize processes. - Treasury Systems Management: Lead the development and enhancement of treasury systems, automation tools, and processes to improve operational efficiency. Strategic Initiatives: - Policy Development: Contribute to the development and implementation of treasury policies, procedures, and controls to ensure compliance and operational efficiency. - Cross-functional Leadership: Work closely with teams across Finance, Risk, Legal, Compliance, and Technology to support treasury-related projects and company-wide initiatives. Mentoring & Leadership: - Team Development: Mentor and train junior treasury staff, providing guidance on complex treasury functions and professional growth. - Process Improvement: Lead efforts to identify and implement process improvements within treasury operations, focusing on automation, cost savings, and risk mitigation. Requirements: - Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field. CFA, CTP, or equivalent certifications are highly desirable. - Experience: 5-7 years of relevant experience in treasury, financial trading, or cash management, preferably in a fintech or financial services company. - Technical Skills: Advanced proficiency in treasury management systems, trading platforms, and financial modeling in Excel. Experience with risk management tools is a plus. - Analytical & Problem-Solving Skills: Strong ability to analyze market data, assess financial risks, and make data-driven decisions. - Attention to Detail: High level of accuracy and attention to detail, particularly in the execution of trades and preparation of financial reports. - Communication Skills: Excellent written and verbal communication skills, with the ability to present complex financial information to senior management and stakeholders. - Leadership: Proven ability to manage multiple projects, mentor junior team members, and work collaboratively with cross-functional teams. - Regulatory Knowledge: Strong understanding of regulatory requirements impacting treasury and trading operations. What We Offer: - Competitive salary with performance-based bonuses - Comprehensive health, dental, and vision insurance - Retirement savings plan with company match - Opportunities for growth and leadership development - Work in a cutting-edge fintech environment with exposure to global financial markets
We are seeking an experienced HR professional for a one-time project to review and update our HR systems and ensure all staff documentation is accurate, complete, and compliant with regulations. The role involves auditing employee records, addressing any gaps in contracts or legal paperwork, and aligning our HR practices with current labor laws. You will also evaluate our existing HR processes and recommend improvements for greater efficiency. This project requires strong organizational skills, attention to detail, and proven HR expertise, with an expected completion timeline of 2-4 weeks. If you're interested, please send your CV and a brief cover letter
Luciano by Gino D'Acampo restaurant at Me London Hotel is on the lookout for a dedicated superstar waiter/waitress willing to grow into our family. Delivering a very high standard of guest service every day Learning and applying food and beverage knowledge to your guests Fulfilling your part in a very close team Adopting a never-say-no mentality to guest requests Completing a rigorous training and development program Achieving high scores in all audits, such as Mystery Diner Having the passion and drive to grow in your career in hospitality Exceeding your guests expectations each and every time they visit us Working alongside other departments to support the General Manager Adhering to all health and food safety company policies Beating the targets are set out for you and your team What we will deliver for you: Very competitive rates of pay and generous performance bonuses Stylish uniform or an allowance Career progression and development A committed Restaurant Support team is behind you to deliver success Opportunity to travel Documented evidence of eligibility will be required from you as part of the recruitment process and you must be eligible to live and work in the UK. (Asylum & Immigration Act, 1996). If you have the passion and drive to be the best and would like to be part of our growing team, please send us your CV and apply Now! (336-337 Strand, London WC2R 1HA; look for Radio roof top bar at London Meliá Me , we are next door.)
We are seeking an experienced Chef to lead our café kitchen team. The Chef will be responsible for managing daily kitchen operations, ensuring consistent high-quality food, and maintaining a clean, safe, and efficient kitchen. This role requires a balance of hands-on cooking and leadership to deliver an exceptional café experience for our customers. Responsibilities: . Food Preparation and Quality Control: Oversee all aspects of food preparation to ensure dishes are prepared to meet our quality standards. Ensure all dishes are presented in a consistent and appealing manner. Conduct regular quality checks and make improvements as needed. Team Leadership and Management: Train, and supervise kitchen staff, including cooks, prep staff, and dishwashers. Conduct regular team meetings, provide ongoing training, and encourage a positive, collaborative kitchen environment. Manage kitchen schedules and delegate tasks to ensure efficient kitchen operations. Inventory and Supplier Management: Monitor inventory levels, order supplies, and manage vendor relationships to ensure timely delivery of fresh ingredients. Conduct regular stock counts and ensure minimal waste. Implement cost control measures and negotiate with suppliers to optimise purchasing. Kitchen Operations and Cleanliness: Ensure that all kitchen areas, including equipment and storage, are kept clean, sanitised, and organised. Maintain compliance with all health and safety regulations and lead staff in safe food handling practices. Coordinate regular maintenance of kitchen equipment and work with management to resolve any issues promptly. Cost and Waste Management: Monitor food costs, waste, and portion control to maximise efficiency and minimise expenses. Implement and monitor waste reduction initiatives and cost-effective cooking practices. Ensure accurate record-keeping for food inventory and costs. Customer Interaction and Feedback: Engage with customers and address any issues or special dietary requests. Gather and respond to feedback to continually enhance the menu and overall customer experience. Health and Safety Compliance: Ensure all food safety and sanitation procedures are followed by all staff. Conduct regular audits to maintain a safe and hygienic environment. Maintain updated certifications and provide training to staff on best practices. Budgeting and Financial Management: Work with the management team to plan budgets and meet financial targets. Monitor kitchen expenses and identify areas for improvement. Analyse and report on kitchen performance metrics, such as food cost percentages and labor costs. Requirements: Proven experience as a Chef or Senior Chef, preferably in a café or casual dining environment. Leadership experience with a demonstrated ability to train and motivate kitchen staff. Excellent organisational skills and the ability to manage multiple tasks under pressure. Knowledge of health and safety regulations and a commitment to maintaining a clean and safe kitchen. Ability to adapt to customer feedback and make improvements. Strong budgeting and cost management skills. This position offers an exciting opportunity for a passionate culinary leader to shape the future of our café’s kitchen with a competitive salary. If you are dedicated to quality and enjoy inspiring others, we would love to hear from you!
Job Description: We are seeking an experienced and passionate Head Barista to lead the barista team across all five ARRO Coffee locations. This senior role extends beyond coffee preparation—our Head Barista will be responsible for training and developing our baristas, ensuring that our coffee quality and customer service standards are consistent across all locations. As the driving force behind the quality of our coffee offering, you will help elevate our coffee culture while working closely with our Store Managers to ensure smooth daily operations. If you thrive on leading teams, crafting the perfect coffee, and mentoring others, this role is for you. Key Responsibilities: Leadership & Team Development: - Lead and inspire the barista team across all locations, setting high standards for performance, quality, and customer service. - Provide training and development for new and existing baristas, ensuring consistent execution of ARRO’s coffee techniques and recipes. - Conduct regular performance assessments and upskill training to maintain and improve barista skills across all sites. - Act as a role model, fostering a positive, collaborative work environment. ** Coffee Excellence:** - Ensure that all baristas maintain excellence in coffee preparation and presentation, with a focus on consistency and quality. - Manage and oversee the use and maintenance of espresso machines, grinders, and other equipment at all locations, ensuring optimal functionality. - Experiment with new brewing techniques and recommend improvements to the menu in line with ARRO’s quality standards. ** Operational Oversight:** - Work alongside Store Managers to ensure smooth day-to-day café operations, particularly in coffee preparation areas. - Maintain inventory levels of coffee and other café supplies, managing orders and stock control across all stores. - Ensure compliance with health and safety regulations and food hygiene standards across all coffee stations. ** Customer Service:** - Lead by example in delivering exceptional customer service, creating a warm and welcoming atmosphere at all ARRO Coffee locations. - Address customer enquiries and complaints professionally, ensuring swift resolution and maintaining high levels of customer satisfaction. ** Standards & Innovation:** - Ensure that all stores adhere to ARRO’s coffee and customer service standards, conducting regular audits and evaluations. - Stay updated on industry trends and competitor offerings, bringing new ideas and innovations to ARRO Coffee’s menu and service. ** Requirements:** - Proven experience as a Senior Barista or Head Barista, preferably in a multi-site role. - Extensive knowledge of coffee preparation techniques, including espresso, latte art, and alternative brewing methods. - Demonstrated leadership skills with a track record of training and developing teams. - Ability to work in a fast-paced environment while maintaining attention to detail and quality standards. - Strong organisational and communication skills. - Proactive, solution-oriented mindset, with a passion for coffee and customer service. - Flexibility to work across multiple locations with varied hours, including early mornings, evenings, weekends, and holidays. Benefits: - Competitive hourly pay rate: £13.00 - £15.00 per hour - Complimentary meals during shifts. - Generous employee discounts. - Referral programme with the potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - Regular opportunities for professional development and career progression. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Our five locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer an exceptional experience every time.
Working Hours (Week): 40.00 hrs Education Qualification: Any Degree Experience: 1-3 Years Responsibilities Prepare asset, liability, and capital account entries by compiling and analyzing account information Document financial transactions by entering account information Recommend financial actions by analyzing accounting options Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports Substantiate financial transactions by auditing documents Maintain accounting controls by preparing and recommending policies and procedures Guide accounting clerical staff by coordinating activities and answering questions Reconcile financial discrepancies by collecting and analyzing account information Secure financial information by completing database backups Verify, allocate, post, and reconcile transactions Produce error-free accounting reports and present their results Analyze financial information and summarize financial status Provide technical support and advice on management Review and recommend modifications to accounting systems and generally accepted accounting procedures Participate in financial standards setting and forecast process Provide input into department's goal-setting process Prepare financial statements and produce budget according to schedule Direct internal and external audits to ensure compliance Plan, assign, and review staff's work Support month-end and year-end close process Develop and document business processes and accounting policies to maintain and strengthen internal controls Communicate effectively with clients Contribute to a strong client relationship through positive interactions with client personnel Communicate with Manager and/or Director on work status and client issues that arise Accountant requirements These are just a few of the job requirements you may see in an accountant job description: Thorough knowledge of basic accounting procedures and principles, including the Generally Accepted Accounting Principles (GAAP) Awareness of business trends Experience with creating financial statements Experience with general ledger functions and the month-end/year-end close process Excellent accounting software user and administration skills Accuracy and attention to detail Aptitude for numbers and quantitative skills Bachelor's Degree or Master's Degree in appropriate field of study or equivalent work experience Intermediate understanding of accounting and reporting standards, gaining experience in researching as it relates to accounting issues Experience with accounting software is a plus
Accounts Administrator Responsibilities Maintain and update the status of accounts receivables and payables. Reconcile all bank accounts and resolve all issues in processing the financial statements. Maintain efficient client services and provide support to administration staff. Responsible for receiving and verifying bills and requisitions for services. Assist audit activities. Prepare, send, and store the record of invoices on time. Contact clients to update them about balance payments. Prepare and submit tax forms and their filings. Update internal accounting databases and spreadsheets. Process general administration functions. Evaluate all agreements and invoices and organize customer contracts. Analyze the transactions with financial policies and procedures. Offer support to the governing body and directors. Create and manage daily paperwork for mailing as well as invoicing. Assist all accountants and prepare all cash flow reports and data. Prepare records of minutes of meeting for future forecasts and make accounts available and forecasts to staff. Maintain and manage monthly journals, update entries, and maintain a ledger. Qualification: Minimum Graduate with some admin knowledge desirable Full training will be provided in this position Please send a Current CV and cover letter
Week): 40.00 hrs Education Qualification: Any Degree Experience: 0-1 Years Responsibilities Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship) Receive and process warehouse stock products (pick, unload, label, store) Perform inventory controls and keep quality standards high for audits Keep a clean and safe working environment and optimise space utilisation Complete diary logs into inventory Report any discrepancies Communicate and cooperate with supervisors and coworkers Operate and maintain preventively warehouse vehicles and equipment Follow quality service standards and comply with procedures, rules and regulations Requirements and skills Proven working experience as a Warehouse Worker Proficiency in inventory software, databases and systems Familiarity with modern warehousing practices and methods Good organisational and time management skills Ability to lift heavy objects Current forklift licence High school degree
Are you a skilled and organised engineering professional ready to make a substantial impact in a growing organization? We are seeking a dedicated Project Engineer to join our team, playing a pivotal role in the planning, execution, and completion of engineering projects with a focus on quality, safety, and efficiency. The prospective applicant needs to demonstrate the following: · To Develop and manage project scopes, budgets, and detailed timelines, coordinating resources effectively to ensure milestones are met with efficiency. · To track and control project costs, working closely with finance on accurate forecasts and identifying cost-saving opportunities to align with budget goals. · To ensure adherence to regulatory standards, company policies, and safety protocols, conducting regular quality checks and audits to maintain design and specification compliance. · To serve as the primary point of contact for clients, contractors, and suppliers, providing timely project updates and maintaining alignment with all stakeholders’ expectations. · To act as a technical resource throughout construction and commissioning, offering expert guidance and approving contractor work to ensure specification compliance. · To identify and document potential project risks, developing mitigation strategies proactively, while maintaining comprehensive “as-built” drawings, project reports, and handover documentation. · To collaborate on resource planning, optimising materials, labor, and equipment usage, and supporting continuous improvement initiatives for safety and efficiency. Skills, experience, and qualification required for the role. · Bachelor’s degree in Engineering · Proven experience in project management within a relevant industry. · Strong technical, organizational, and analytical skills. · Proficiency in project management · Excellent communication and interpersonal skills, with a focus on collaboration and stakeholder satisfaction. Experience in the similar role for 2 years is desirable. If you’re a results-driven Project Engineer ready for a dynamic and impactful role, we’d love to hear from you! Please submit your resume, detailing your experience and qualifications. Hour: 37.5 Hours per/week
Key Responsibilities: Product Listings & Content Management: Create, update, and manage product listings across ecommerce platforms (e.g., Shopify, Amazon, eBay, etc.). Ensure all product descriptions, specifications, and images are accurate, optimised, and up to date. Assist with the uploading of new products, seasonal promotions, and price changes. Perform regular audits of product content to ensure consistency and accuracy. Inventory Management: Monitor inventory levels across all ecommerce platforms, ensuring stock availability and alerting teams to low stock or stockouts. Coordinate with the warehouse or fulfilment team to ensure timely restocking and accurate product availability. Assist in setting up and maintaining stock control systems within the ecommerce platform. Order Management: Process and manage customer orders, ensuring accurate fulfillment, timely shipping, and smooth delivery. Coordinate with the customer service and fulfillment teams to resolve any order-related issues (delays, cancellations, returns, etc.). Track orders, troubleshoot discrepancies, and update order statuses as necessary. Customer Support: Provide backend support for customer inquiries related to product information, orders, and returns via email or ecommerce platform messaging. Resolve issues related to payments, refunds, and exchanges in a timely and professional manner. Collaborate with customer service to ensure a seamless and positive customer experience. Platform Maintenance & Optimization: Maintain the overall functionality of the ecommerce website(s), ensuring all links, banners, and CTAs are working correctly. Identify and troubleshoot any technical issues that may arise on the platform, working closely with the IT team or external developers. Monitor website speed, security, and overall user experience, making suggestions for improvement as needed. Reporting & Data Analysis: Assist in the collection and analysis of sales data, traffic reports, and key performance metrics. Prepare daily, weekly, and monthly reports for management, highlighting trends, sales performance, and inventory turnover. Provide actionable insights from data to help optimise ecommerce performance. Marketing & Promotions Support: Support the ecommerce and marketing teams in executing digital marketing campaigns, promotions, and sales events. Coordinate promotional banners, discount codes, and product features on the website. Collaborate on SEO initiatives and ensure listings are optimised for search engines.
Responsibilities: Monitoring production processes and activities to ensure customer, legislative and Company expectations are being met. Carrying out finished product checks on all product brands and recording findings on quality documentation including product weight checks and label checks. Conducting internal Audits: Glass Hard Plastic Audits Checking the accuracy of measuring equipment -daily and weekly checks Assisting with monthly GMP and fabrication audits Conducting Daily start up inspections. Ensuring traceability information is captured Carry out daily routine checks (temperature monitoring) Ensuring all corrective actions raised whilst carrying out duties are closed off and agreed by Production/ Quality/Technical Manager. Person Specification: A passion for the food industry Keen to learn, hardworking and committed to gaining experience in a food manufacturing environment Prepared to work flexible shift patterns Either located close to Edmonton or happy to relocate
JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.
Administrator / Care Coordinator at Eminent Domiciliary Care Agency outlines a role that is both dynamic and impactful. Here are some key points: Responsibilities: Team Management: Oversee health care assistants and service users, ensuring high standards of care. Administrative Duties: Audit, review, and update staff and client folders, and follow through on recruitment processes. Care Coordination: Assess and identify care packages, place care staff in service users’ homes, and liaise with other professionals. Software Proficiency: Use or learn ‘Nourish software’ / Care planner software and other systems. ** Duty Schedule:** Office Work: Alternate between office and field work. Spend 2 weeks in the office (10 days) and 14 days in the field. Field Work: Conduct spot checks, replenish PPE, and carry out quality reviews and initial assessments for new clients. Communication: Handle phone calls weekly to manage issues regarding service users and staff. ·** Qualifications** · Previous experience in a training or coordination role is desirable · Strong organisational skills with an eye for detail · Excellent communication and interpersonal abilities · Proficiency in Microsoft Office suite, particularly Word and Excel ** Job Type and Salary:** Full-time: £20,000 to £22,000 per year. This role requires a blend of administrative skills, team management, and hands-on care coordination and it’s a great opportunity for someone passionate about making a difference in domiciliary care.
The Leaf Restaurant Manager manages staff and may be required to fill in for any employee in a restaurant. Some of the important duties and responsibilities typically involve: Organising staff shifts and scheduling Providing excellent customer service Leading by example Planning menus Working with food and drink suppliers Ensuring all food safety procedures are strictly followed according to sanitary regulations Following all company policy and procedures regarding dealing with cash, equipment and property Cleaning the kitchen according to regulatory guidelines Maintaining safe working conditions Auditing inventory levels to ensure product availability, and ordering products as necessary Recruiting and training staff Working closely with management to meet revenue objectives Implementing appropriate strategies to resolve adverse trends and improve sales