Executive Assistant to the CEO Location: Actoss different sites - MIDDLESEX STREET, E1 7DA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support: - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO. - Prepare meeting agendas, reports, presentations, and correspondence as needed. 2. Meeting Coordination: - Organize, attend, and take minutes during executive meetings. - Coordinate board meetings and prepare necessary materials. - Ensure follow-up on action items from meetings. 3. Communication Liaison: - Serve as the primary point of contact between the CEO, internal teams, and external partners. - Handle confidential information with discretion and professionalism. - Draft and edit communications for the CEO, including internal memos and external business correspondence. 4. Project Management: - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams. - Track project timelines and progress, ensuring that deadlines are met. 5. Travel and Event Coordination: - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics. - Organize corporate events, conferences, and off-site activities for the CEO. 6. Office and Executive Operations: - Develop and implement administrative systems and procedures to enhance office efficiency. - Prepare expense reports and manage budgets for the executive office. - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills: - Strong organizational skills with the ability to manage multiple tasks and priorities. - Excellent verbal and written communication skills. - High level of attention to detail and accuracy. - Ability to handle sensitive and confidential information with discretion. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this
Demi Chef de Partie Nico’s is a high-end Italian grill and pizza restaurant, owned and operated by entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Located in the heart of Mayfair, the restaurant has a welcoming and exclusive environment with a menu that offers members freshly made pasta, pizza and grill creations using the freshest and finest ingredients. We are currently recruiting for a Demi Chef de Partie to join our Nico's team. The company benefits our Demi Chef de Partie receives are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Freshly prepared meals on duty - Free English Classes The responsibilities of the Demi Chef de Partie are: - Preparation of all food items on the restaurant menu during service - Lunch & Dinner mise-en-place - Maintain high health & safety hygiene standards The Experience & Qualifications required are: - Knowledge of authentic Italian cuisine - Able to work as part of a team delivering consistent service - Previous experience in a similar position is essential. Working hours: The working hours for this role are on a rota basis, 7 shifts a week. The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Demi Chef de Partie at Nico’s then apply by forwarding your up to date CV together with a covering letter.
Yard Sale Pizza is on the search for a Delivery Cyclist to join our amazing team. Our winter bonus scheme applies to Moped Drivers and Cyclists where an extra 10% of hours worked can be earned, earning up to £12.58 per hour. Terms and conditions apply, during winter months only. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're hiring enthusiastic Delivery Cyclists to join our team, working across evenings and weekends to deliver pizzas to the local residents. We have e-bikes with top speeds of 25km/h with some shops equipped with only e-bikes to ensure an efficient delivery service! We’re also offering a fantastic opportunity for cyclists to become a moped driver! You can complete a CBT course with 50% paid by the company (terms and conditions apply). Thorough training will also be provided. What’s on offer: - Paying £11.44 per hour starting from 1st April - Opportunities to progress to Senior Cyclist Position - Permanent contract - up to 5 shifts per week depending on the needs of the business. - All overtime is paid for - Payment every 2 weeks - Team Tips paid monthly based on how many hours you work - Other bonus incentives and refer-a-friend scheme - We’ll pay half of CBT for those interested to drive mopeds (Terms apply) - With our in-house Training programs you can become a manager or a pizza chef! - E-Bikes and weatherproof equipment provided Essential requirements: - Available to work Friday and Saturday evenings (shifts finish up to 11.30pm) - Must have cycling experience / love for cycling - Excellent road / navigation experience - Working smart phone with data & good knowledge of local areas - Delivery experience not essential but you must have excellent customer service skills - Team player & positive attitude - Applicants must be at least 17 years old to apply. Other perks include - Free pizza on shift - Staff parties throughout the year - Uniform and other merchandise to celebrate your milestones working with us - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. f this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
Senior Chef de Partie Nico’s is a high-end Italian grill and pizza restaurant, owned and operated by entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Located in the heart of Mayfair, the restaurant has a welcoming and exclusive environment with a menu that offers members freshly made pasta, pizza and grill creations using the freshest and finest ingredients. We are currently recruiting for a Senior Chef de Partie to join our Nico's team. The company benefits our Senior Chef de Partie receives are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Freshly prepared meals on duty - Free English Classes The responsibilities of the Senior Chef de Partie are: - Preparation of all food items on the restaurant menu during service - Leading on a section of the kitchen - Lunch & Dinner mise-en-place The Experience & Qualifications required are: - Knowledge of authentic Italian cuisine - Able to work as part of a team delivering consistent service - Previous experience in a similar position is essential. Working hours: The working hours for this role are on a rota basis, 7 shifts a week. The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Senior Chef de Partie at Nico’s then apply by forwarding your up to date CV together with a covering letter.
Key Responsibilities: Platform Operations & Optimization: Support the operation of our real estate resource platform, ensuring seamless user experience, troubleshooting issues, and enhancing platform functionality. Cross-functional Collaboration: Coordinate with marketing and IT teams to improve platform usability, address client needs, and contribute to product development. Market Data Analysis: Analyze real estate market data, trends, and customer feedback to generate insights that drive strategic decision-making and business growth. Business Strategy Development: Work closely with the management team to formulate and implement new business strategies based on data-driven insights. Process Improvement: Identify areas for operational improvements and implement best practices to enhance efficiency and business performance. Client Relationship Management: Build and maintain strong relationships with clients, providing support and guidance in utilizing our platform to maximize their real estate operations. Qualifications & Skills: Bachelor's or Master's degree in Business Administration, Finance, Marketing, Data Analytics, or a related field. Experience in business development, client relationship management, or strategic consulting, preferably in real estate or technology sectors. Strong analytical skills, with the ability to interpret market trends and translate data insights into actionable strategies. Proficiency in data analysis tools and CRM software, as well as Microsoft Office (Excel, PowerPoint, Word). Ability to manage and optimize platform operations, with experience in SaaS or online platforms being an advantage. Excellent communication and problem-solving skills, with a proactive and results-driven approach. Fluency in English and Mandarin (preferred) to effectively support a diverse client base.
Head Waiter/Waitress - 3 days per week (Thursday-Saturday) Minimum Salary from £23.400 + Plus tips 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. 5 Hertford Street is currently recruiting for a Head Waiter/Waitress to join our team in the Nightclub Restaurant - Loulou's. The company benefits our Head Waiter/Waitress will receive are: - 33 days holiday per year on a pro rota basis (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with Bupa - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Head Waiter/Waitress are: - Welcoming members and their guests to the restaurant - Leading your section with precision and charm - Training members of your team - Developing service standards - Creating an exceptional experience for members and their guests The Experience & Qualifications required as Head Waiter/Waitress are: - Significant experience in a similar position is essential - Experience of working in a luxury hotel, restaurant or private member’s club advantageous Working Hours: - Please note the working hours for this role are on a three day basis, Thursday to Saturday, only straight evening shifts. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Head Waiter/Waitress at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter.
Role Type: Freelance, Part-Time, Full-Time Location: Local (KT2)/ Must be able to travel 3Koncept, a London-based start-up consultancy focused on developing brands, experiences and teams within lifestyle industries. We believe in nurturing talent, fostering creativity, and helping individuals grow to their full potential. We are expanding our team and looking for passionate, motivated, and creative individuals to work closely with the Creative Director and bring ideas to life. Whether you're a student, recent graduate or or Experienced marketer what matters most is your attitude, eagerness to learn, and ability to think outside the box. - Creativity - Innovative - Flexibility - Problem Solving - Organised - Quick and Efficient - Time management - Attention to detail - Goal-orientated - Brand-orientated - Strong Communicator - Team Player - Trendy Savvy - Self-motivated & Proactive - Adaptable & Open to Feedback - Opportunity identify Responsibilities: - Develop and execute social media strategies to grow brand awareness and engagement. - Create compelling content for social media platforms (Instagram, Facebook, TikTok, etc.) and monitor performance analytics. - Plan, schedule and develop content calendar using social media management tools to ensure consistent posting. - Assist with digital marketing campaigns, from concept to execution, to support business goals. - Run and optimised paid social media campaigns, including ad targeting, budgeting and performance tracking. - Engage with the online community, responding to comments, messages, and inquiries. - Track and analyze social media and marketing performance, adjusting strategies as needed. - Monitor competitors and industry trends, identifying opportunities for innovation and competitive advantage. - Collaborate with the team to ensure content aligns with the overall marketing strategy and brand voice. Qualifications: - Experience in social media management and digital marketing. - Proficiency in major social media platforms (Instagram, Facebook, TikTok, LinkedIn) and digital marketing tools (Google Analytics, Meta Business Suite, Hootsuite, Buffer, Canva, Adobe Creative Suite, etc.) - Strong written and verbal communication skills. - Creative mindset with the ability to generate fresh ideas for engaging content. - Basic knowledge of social media advertising (Facebook Ads, Instagram Ads, TikTok Ads) and experience in campaign management is a plus. - Analytical skills to track, measure, and optimize performance, translating data into actionable insights. - Basic editing skills for creating and refining visual content. Skills in creative media (graphic design, animation, photography, videography, or motion graphics) are a plus. - Ability to work both independently and collaboratively, managing time and deadlines effectively. - Understanding of SEO and content marketing principles to enhance social media reach and effectiveness. - Passion for digital trends and social media innovation, staying up to date with platform updates, viral trends, and best practices. Candidate Specifications: - Must be able to travel to KT2 and be flexible to move around London for content creation and events. - Must have an up-to-date smartphone and laptop for work-related tasks. Salary: - Salary based on performance, experience, skills, and attitude. - KPIs and targets will be set, with the opportunity to earn performance-based bonuses. How to Apply for All Roles: - Please send your portfolio, CV, or a brief cover letter explaining your skills, interests, and why you would love to join 3Koncept. - Show us what you can bring to the team and how you align with our values of creativity, passion, and innovation.
Bartender 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Bartender to join our team. The company benefits our Bartender will receive are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with Bupa - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Bartender are: - Ensuring a fast and efficient service is provided to members and their guests. - Preparation of classic and modern cocktails as well as full drinks. - Table service to members and their guests The Experience & Qualifications required of our Bartender are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: Shifts are between Monday - Saturday Shifts range between 9:30am - 2am on a rota basis. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Bartender at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. Our winter bonus scheme applies to Moped Drivers and Cyclists where an extra 10% of hours worked can be earned, earning up to £12.58 per hour. Terms and conditions apply, during winter months only. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What’s on offer: - Paying £11.44 per hour - Fully insured 110cc Mopeds and weatherproof equipment provided - Permanent contract - up to 5 shifts per week depending on the needs of the business. - All overtime is paid for - Opportunities to progress to Senior Driver Position - Payment every 2 weeks - Team Tips paid monthly based on how many hours you work - Other bonus incentives and refer-a-friend scheme - We’ll pay half of CBT renewals (Terms apply) - With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: - Available to work Friday and Saturday evenings (shifts finish up to 11.30pm) - 18 years and over - CBT Licence, or category A (motorcycle) licence & UK drivers licence - Working smart phone with data & good knowledge of local areas - Excellent navigation, customer service skills - Great time management Other perks include: - Free pizza on every shift - Staff parties throughout the year - Uniform and other merchandise to celebrate your milestones working with us - CBT Scheme where we pay for 50% of renewals (terms and conditions apply) - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
Job Description: As a Food & Beverage Steward at a 5-star luxury establishment, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is nothing short of perfection. Duties: Provide excellent customer service in line with 5 star standards and Leading Quality Assurance standards. Serve breakfast, lunch, and dinner daily, including cleaning, setup, and maintenance tasks. Maintain the pantry by washing dishes and assisting with restaurant preparations; perform daily, weekly, and monthly cleaning tasks per EHO guidelines. Serve drinks and canapés in the Observation car, provide afternoon tea service, and prepare welcome-back drinks. Set up tables with linens, silverware, and glasses. Inform guests about daily specials and offer menu recommendations. Upsell additional products when suitable. Serve food and beverages promptly. Ensure dishes and kitchenware are clean and well-presented; report any issues. Maintain a tidy dining area and adhere to all health department regulations. Assist with general onboard duties, including greeting guests and helping with luggage. Stay knowledgeable about all services, food, and beverage items and broader company offerings. Follow purchase and stock control directives from management. Maintain guest areas and related spaces, using established systems to record actions taken. Adhere to HACCP, Food Hygiene Good Practice, Cleaning Controls, Pest Management, Health & Safety systems, and other rail-related practices. Act in an environmentally conscious manner in all tasks. Conduct yourself professionally and courteously with all guests, employees, and the public. Uphold the highest standards of integrity and meet minimum performance standards. Dress appropriately for work and maintain a professional appearance. Attend and complete mandatory training as assigned. Maintain confidentiality of company, customer, and employee information as required. Compliance & Health & Safety Responsibilities: Work safely to avoid harm or injury to yourself or others. Promote Health & Safety within your department and ensure compliance with directives. Adhere to all company policies and procedures, including Health & Safety, Financial, IT, and HR guidelines. Follow the company Code of Conduct and report any breaches or potential breaches through appropriate channels.
Kitchen Porter 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Kitchen Porter to join back of house team. The company benefits our Kitchen Porter receive are: 33 days holiday per year (including bank holidays) Birthday day off Discounted gym membership with GymFlex Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist Private medical insurance with AXA Private dental insurance with Bupa Workplace nursery scheme Cycle to Work Scheme Employee Assistance Programme – Hospitality Action Access to a company doctor Eyecare & specs vouchers In-house industry training Sponsored social events Recommend a friend bonus of £750 Staff Accommodation (subject to availability) Online retail discounts Freshly prepared meals The responsibilities of the Kitchen Porter are: Assisting with the smooth running of the kitchen production areas. Washing dishes manually and by using the dishwasher. Maintaining the kitchen work areas in accordance with Food Safety regulations. The Experience & Qualifications required of our Kitchen Porter are: Experience of working in a luxury hotel, restaurant or private member’s club in a similar role is advantageous Flexibility with hours and days The working hours: Shifts are 9 hours between Monday – Sunday Evening shifts (4pm-1am) The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Kitchen Porter at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter
Full job description Weekdays / Weekends available - 12 hour shifts Weekly Monday to Sunday with a minimum commitment of two (x2) shifts per week ongoing Salary: £11ph to £16ph depending on experience We do not offer sponsorship. Please note that we are not accepting applications where you are not currently in the United kingdom as these jobs require immediate action. What we offer Excellent pay rates Free Mandatory training 100% free registration We're on hand 24/7 to deal with any queries Opportunities for professional growth Working with or being trained and mentored by nurses Requirements: Must be willing to travel or live in the area Care certificate. Driver (Ideally as some homes difficult to travel via transport) Must have Enhanced DBS Mandatory training certificate (Moving and Handling) Oral medication trained Previous experience in a healthcare setting is must Excellent communication and interpersonal skills Compassionate and caring attitude towards patients Strong attention to detail and ability to follow instructions accurately Basic knowledge of medical terminology and procedures is a plus Rehabilitation Experience Experience : Healthcare : 12 Months ( Required ) Complex Care : 12 months ( Preferred ) Driver :( Preferred ) Mental Health :( Preferred ) Acquired Brain Injury experience :( Preferred ) Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role Day shift Flexitime Monday to Friday Night shift Overtime Weekend availability Job Types: Full-time, Part-time Pay: £14.00-£16.00 per hour Expected hours: No less than 24 per week Schedule: 12 hour shift Flexitime Experience: Healthcare: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person
Assistant Bar Manager 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Bar Manager to join our team. The company benefits our Assistant Bar Manager will receive are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of our Assistant Bar Manager are: - Oversee day-to-day operations in the absence of the Bar Manager. - Assist in hiring, training and managing bar staff. - Ensuring high standard of customer service The Experience & Qualifications required of our Assistant Bar Manager are: - Previous experience in a similar position - Knowledge of Bar Operations and POS systems The working hours: - Monday - Saturday The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Assistant Bar Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a cover letter to the link below.
We are a company that do all kinds of safety inspections and certifications. Our company works with loads of big Property Investors, Estate Agents and Landlords in the United Kingdom. We are looking for a well-qualified fire risk assessor with experience, who can cover postcodes over the Greater London area to carry out fire risk assessment and reports. The main duties will be to issue fire risk assessment reports for HMO's and converted buildings and will be using our template. One of our main requirements is to work as a team and all FRA reports should be sent in to the office on the day of carrying them out. We welcome all assessors who are willing and should be committed to work with us as a team, we welcome anyone that wants to work and be part of our team. If you are interested, please send us your CV and details. Responsibilities Conduct thorough fire risk assessments in accordance with relevant legislation and standards. Identify potential fire hazards and evaluate the effectiveness of existing fire safety measures. Prepare detailed reports outlining findings, recommendations, and action plans for clients. Stay updated on changes in fire safety regulations and industry best practices to ensure compliance. Skills Strong understanding of fire safety legislation, standards, and best practices. Proficiency in system design and build related to fire safety measures. Excellent analytical skills with the ability to identify risks and propose effective solutions. Strong communication skills, both written and verbal, to convey complex information clearly. Ability to work independently as well as part of a team, demonstrating initiative and problem-solving capabilities. Attention to detail with a commitment to delivering high-quality assessments and reports. If you are passionate about enhancing fire safety standards and possess the necessary skills, we encourage you to apply for this vital role within our organisation.
Scarpetta is an authentic yet modern Italian restaurant with three sites, an e-commerce website and a central kitchen. The heart of Scarpetta comes from identifying and sourcing the highest quality ingredients from Italian artisan producers. What you get from us: - NO WEEKEND - Monday to Friday only. - Develop skill set and grow your knowledge within the kitchen - Be a part of a business that has branded retail products and a central production facility Perks and Benefits: - Extra holiday day added after each year up to 35 days! - 50% off across Scarpetta restaurants when dining out with up to 6 guests - Daily high quality and healthy employee lunches and unlimited coffee - Team incentives & social events always in the calendar - Mental health and well-being assistance with Hospitality Action who can offer free counselling plus financial and legal advice Role and Responsibilities: - General cleaning for the kitchen - Pot wash - Assist chef with food prep - Operating in accordance to health and safety requirements Scarpetta is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Cleaner to join our Housekeeping Team. The company benefits our Cleaner will receive are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of our Cleaner are: - Cleaning all areas of the club front of house and ensuring that these areas are kept immaculate at all times. - Providing porter assistance to the housekeeping team, including the moving of materials and equipment throughout the club. - Initiative and the ability to work without supervision, but as part of a team The Experience & Qualifications required of our Cleaner are: - Previous experience in a similar position in a 5* hotel or luxury establishment - Significant experience as a Porter or Housekeeper - Professional and discreet interaction with members and guests is essential The working hours: - 42.5 hours a week on a rota basis - Evening shifts with times varying between: 2pm-10pm/5pm-1am The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Cleaner at 5 Hertford Street then apply by forwarding your up to date CV together with a cover letter.
The heart of Scarpetta comes from identifying and sourcing the highest quality ingredients from Italian artisan producers. We are an authentic yet modern Italian restaurant aiming to enhance the way our guests enjoy Italian flavours. What you get from us: - Guaranteed pay for your trial shift if hired - Investment in you, through one-on-one coaching - Develop skill set and grow your knowledge within the kitchen - Be a part of a business that has branded retail products and a central production facility Perks and Benefits: - Extra holiday day added after each year up to 35 days! - 50% off across Scarpetta restaurants when dining out with up to 6 guests - Daily high quality and healthy employee lunches and unlimited coffee - Team incentives & social events always in the calendar - Mental health and well-being assistance with Hospitality Action who can offer free counselling plus financial and legal advice Role and Responsibilities: - Deliver the FIGO experience - Ensure food quality and standards are always to spec - Section cleanliness and equipment well maintained - Aspiring to your leaders and following procedures - Build skills whilst engaging as a team - Work efficiently, demonstrating a sense of urgency Skills Required: - Be passionate about working with high quality ingredients - Strong organisational skills - Have an ability to multitask in a fast-paced environment - Eagerness to learn new skills through personal development Scarpetta is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Yard Sale Pizza is on the search for a Second Pizza Chef to join our amazing team! Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 11 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? - Ensuring the kitchen service is running smoothly. - Leading shifts and taking ownership in the absence of the Head Chef. - Adhering to the highest standards, including cleanliness and organising deep cleans. - Training the team alongside the Head Chef. - Completing all prep as required and taking responsibility for your workstation. - Work collaboratively in a team alongside the wider team. What are we looking for? - Someone with previous experience stretching, baking and making dough in a fast-paced environment. - Someone with a good command of English. - An excellent communicator who enjoys being part of a team! - Someone who is willing to work weekends. What’s on offer: - Working with a fantastic team in a fun environment - A brilliant work/life balance so you won't be working super-late! - There's loads of opportunities to progress to a Head Chef role as we have really ambitious expansion plans! - A competitive hourly rate including bonuses. - Full time hours - around 40 hours per week with all overtime paid for. - Holiday paid in days off or in cash. - Training & career progression - we have excellent learning and development opportunities! - Free pizza on shift and brilliant discounts to enjoy with family and friends. - Fun staff parties - we close the shops so we are all able to join together! - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
FIGO in Italian means “awesome”… If Friendly, Impressive, Genuine, Original sounds like you then give us a shout! To all you lovers of Italian food, we want your unique style to come alive when interacting with our guests. In our gorgeous restaurants we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo. Come join our stunning team and give London a taste of the good life! Ciao Perks and Benefits: - Extra holiday day added after each year up to 35 days! - Wagestream - claim your pay as you earn it - 50% off across Scarpetta restaurants when dining out with up to 6 guests - Daily high quality and healthy employee lunches and unlimited coffee Team incentives & social events always in the calendar - Mental health and well-being assistance with Hospitality Action who can offer free counselling plus financial and legal advice Role and Responsibilities: Execute the Scarpetta Service Steps in your unique way Deliver the FIGO guest experience Make shifts fun and rewarding whilst supporting your team and delivering results Enthusiastically describe the food and beverages that are being served Be hardworking adaptable and open to learn different skills
We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role We are looking for a Waiter/Waitress to join our fantastic Sports Bar team! If you are charismatic, love interacting with guests, and passionate about what you do, then we want to hear from you! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC Perks Flexible working hours available Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprentice schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action service Group wide Learning and Development opportunities About Us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you! About You Prior experience in a similar role would be ideal A fantastic attitude and interest to learn Good level of English and communication skills Ability to provide exceptional experiences to our guests Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today! .
Our vision: At Circe’s Rooftop is to make exceptional dining experiences accessible to all. To achieve this, we have an incredible team of passionate individuals who love what they do. Our team is everything. We believe that by selecting an amazing group of people, providing them with the right training and tools, and making Circe’s Rooftop the best place they have ever worked, we can’tgo wrong. Circe’s Values: Fun: It’s who we are and the heart of everything we do Recognition: Always recognising and creatively rewarding the achievements of our people. Original: Always striving to learn, improve and explore new ideas Honest: Plain & simple, but honest & do the right thing with your team. Circes Benefits: Once a year big night out, Food/drink & entertainment Casual dress code Company Pension Free staff food 50% off your bill up to 6 guests once prebooked for family & friends Your Birthday off In house incentives to win Hospitality Action 24 Hour Support Our Promise: At Circe’s Rooftop, we value diversity and welcome individuals from all backgrounds, each with their own unique story. We believe in celebrating individuality—it’s not about blending in, but about embracing who you are. If you need any accommodations during the application process, just let us know—we’re happy to assist.
At Lowtop Way we’re dedicated to creating a sustainable future by delivering innovative renewable energy solutions. As part of our commitment to the environment and professional development, we are excited to welcome new apprentices into our dynamic team. Join us to shape the future of energy and develop skills that power the world sustainably. As an Apprentice Electrician your job will consist fixing and installing the wiring in a house to keep the lights on and the devices running. You’ll install, maintain, and repair electrical systems in homes, businesses, and other buildings. It's about ensuring everything is wired correctly and safely. You’ll learn practical skills, safety protocols, and how to troubleshoot electrical issues. Who we're looking for For our Level 3 Apprenticeship, you’ll need 5 GCSEs or equivalent at passing grades. This programme offers a mix of practical experience and theoretical learning, with a focus on more technical or specialized roles to help you build expertise. Nature of Work: - Gather information - Reporting - Assemble tools, equipment and materials - Check tools, equipment and materials for fitness for purpose. - Deal promptly and effectively with problems within his/her control. - Report deviations which cannot be solved - Follow the correct process/operations for the allocated task - Establish and maintain communication with the relevant persons - Correctly establish scope and accuracy of testing - Carry out required testing using correctly accessed equipment and methods. - Take action to rectify the defective asset. - understanding: Handover asset in accordance with company procedures - Complete documentation in accordance with company procedures Please be advised that should you be successful in getting an offer for this apprenticeship scheme, your offer will be subject to a satisfactory medical which may include but is not limited to: drugs and alcohol screening, hearing test and eyesight tests.
Our vision: At Circe’s Rooftop is to make exceptional dining experiences accessible to all. To achieve this, we have an incredible team of passionate individuals who love what they do. Our team is everything. We believe that by selecting an amazing group of people, providing them with the right training and tools, and making Circe’s Rooftop the best place they have ever worked, we can’tgo wrong. Circe’s Values: Fun: It’s who we are and the heart of everything we do Recognition: Always recognising and creatively rewarding the achievements of our people. Original: Always striving to learn, improve and explore new ideas Honest: Plain & simple, but honest & do the right thing with your team. Circes Benefits: Once a year big night out, Food/drink & entertainment Casual dress code Company Pension Free staff food 50% off your bill up to 6 guests once prebooked for family & friends Your Birthday off In house incentives to win Hospitality Action 24 Hour Support Our Promise: At Circe’s Rooftop, we value diversity and welcome individuals from all backgrounds, each with their own unique story. We believe in celebrating individuality—it’s not about blending in, but about embracing who you are. If you need any accommodations during the application process, just let us know—we’re happy to assist.
JOB VACANCY Property Manager CONTRACT TYPE Permanent HOURS 9am to 5pm (with a 30-minute unpaid break) 37.5 hrs per week PLACE OF WORK 143 Station Road, Hampton, Middlesex, England, TW12 2AL SALARY £38,700.00 per annum £19.85 per hour We have an exciting opportunity for a skilled and experienced Property Manager (SOC: 1251). The ideal candidate will be the driving force behind the success, stability and execution of our growing property portfolio. You will be responsible for overseeing our lettings department and managing our growing portfolio of rental properties, HMOs and property development projects. Your role is crucial in ensuring a positive experience for both landlords and tenants, contractors and client, in sales, purchases, rentals or leasing of properties. A creative, pragmatic and imaginative and forward-thinking persona will be expected. Building a solid and dependable team requires clarity of vision and planning, therefore, your organisation skills coupled with the ability to remain calm, collected, and methodical whilst having a clear overall picture of projects will be required. We will help and encourage you to confidently grow within your role within the company as our goal is expansion. Joining us at the beginning of our rapid expansion trajectory, is a great opportunity to pioneer our growth with us. Your great level of attention to detail for all health & safety, landlord and tenant laws, understanding of conveyancing and project management, risk assessment and many other qualities will be part of the great Housing & Property Manager you are. Though this role is a 9 am to 5pm role, work patterns may vary, and this will largely be determined by the nature of project being undertaken. The ideal candidate must be flexible and adaptable. Key Responsibilities ● Steering property development projects from inception to handover and completion whilst liaising with other Bond Property Solutions team members in improving the management processes and structures. ● Ensuring excellent property management by complying with company policies, procedures, and all regulatory requirements. ● Setting clear goals and objectives for the team and monitoring progress towards achieving them. ● Providing ongoing training and development opportunities to enhance the skills and capabilities of team members. ● Managing, scheduling and facilitating in viewings, inspections, and check-outs, and being the senior point of contact for all landlords, tenants, and contractors. ● Preparing and presenting Directors Reports. ● You will monitor the progress of our property developments, report and report remedial actions to management, effectively manage the budget and all costs within budget estimates coupled with compliance with best practice and meeting the specified quality and standards. ● Your duties will include the preparation of progress reports and brief the management team. ● You will monitor and update project financial forecasts and cash flows, and chair meetings with design teams and cost consultants. ● You will occasionally report to the director as required and conduct regular strategic planning and forecast in addition to assembling information. ● You will also be able to manage and coordinate our property portfolio and ensure strict adherence to health and safety. ● You will, jointly with the Director/HR Manager, be responsible for temporarily hiring, inducting, and supervising staff. ● You will manage the general upkeep, maintenance and security of the property portfolio and advise on energy efficiency; ● You will assess and discuss client requirements and may advise them on the purchase of property and land for investment and other purposes; ● You will arrange for structural surveys and evaluation of our property portfolio; ● You will negotiate land or property purchases and sales, leases and tenancy agreements and arrange all the legal formalities with solicitors, building societies and other stakeholders; ● You will oversee the management of accounts and produce financial forecasts; ● You will play a crucial role in handling and settling landlord and tenant disputes ensuring that both fulfil their legal obligations; ● You will examine and assesses housing applications, advise on rent levels, investigate complaints and liaise with tenant associations and social workers to resolve any family disputes where necessary. Skills and Qualifications: ● A good academic background is essential. Therefore, you must possess a Bachelor’s and Masters Degree in Real Estate Management. Experience in project management will help candidates stand out. ● A minimum of 5 years in senior property and housing management experience is a requirement. ● A full understanding of project delivery, budgeting, planning in both residential and commercial settings. ● Strong communication and interpersonal skills ● A dynamic individual with a pro-active approach and excellent problem-solving skills. ● A hands-on approach and a willingness to work with and alongside the team. ● A proven ability to lead and build strong relationships with internal and external teams. ● An effective team leader and team player with the ability to work autonomously and work under own initiative. ● Excellent design skills and high proficiency at understanding building regulations. ● Willingness to undergo of and on-the-job training. ● Good interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. ● DBS Clearance ● Passport/ID ● Right to work ● The closing date for applications is 10 March 2025 Benefits: ● Competent salary £38,700.00 per annum (£19.85 per hour) ● Auto pension enrolment with NEST ● Bonus Scheme and occasional home-working opportunities depending on business needs. ● Great opportunities to progress within a growing company. ● 28 days annual leave on a pro-rata basis
MUST HAVE FULL RIGHTS TO WORK IN THE UK - NO SPONSORSHIP AVAILABLE All applicants must have a valid manual UK/EU Driving Licence. We operate using Safer Recruitment at all times so any offer of employment would be dependent on the necessary checks and enhanced DBS. Job Title: Residential Support Worker Responsible to: Manager/Nominated Individual Key Internal Contacts: Other staff within the Support team Key External Contacts: Advocates, Social workers, IRO’s, Placing Authorities and Specialist service professionals. Working Hours: The provision operates on a 24/7 basis, including weekends and bank holidays. The rota is a 4 week rolling rota, with each staff member guaranteed a full weekend off every other week. Shifts are from 9am-11pm with sleep in requirements. There may be the option to pick up additional hours/ shifts. JOB PURPOSE You will work as part of a Team to provide, flexible, creative, outcome focused support and guidance to vulnerable young people aged 16 – 18, in order to enable them to prepare for independent living. PERSON SPECIFICATION RESIDENTIAL SUPPORT WORKER (experience, skills, qualities & qualifications required for the role at Rose House) · 2 Years Experience of work within a young persons residential setting in the UK. · Experience of working shift patterns. · Ability to work independently and as part of a team. · Effective communication skills, verbal and written. · Ability to record information accurately. · Good organisational skills. · Commitment to working positively with families and others. · Flexibility and willingness to work a shift system including weekends. · Ability to deal with complex and challenging behaviour. · A genuine regard and respect for young people. · Ability to demonstrate empathy. · Basic IT skills. · Health and Social Care (Children and Young People) NVQ Level 3 OR Level 3 Diploma for the Children and Young People’s Workforce. · Undertake relevant induction training on commencement. · Driving licence. KEY TASK AREAS AND RESPONSIBILITIES · To actively safeguard and promote the welfare of the young people. · To report immediately any unsafe practices and conditions. · Actively promote structure, boundaries and routines within a safe and supportive environment. · Provide a positive role model for the young people, presenting oneself in a highly professional manner. · As required work with young people on intervention strategies to promote pro-social behaviour. · To contribute to the development of appropriate relationships with and between all staff, young people, families and education, employment, health and therapy. · To establish relationships and links within the community to assist the young person and their family. · To help our young people to Organise and participate in appropriate activities. · Domestic duties. · Supporting our young people in Cooking and shopping. · Transporting our young people to essential appointments and activities and Support the young people to use public transport. · Support and supervise the young people in the implementation of an individual programmes of life skills, key skills and independence skills and leisure in their Home and the community. · Support and supervise our young people within the Home in accordance with their personal/pathway/placement plans. · Make accurate and appropriate entries in the young persons records, diaries and reports as necessary in accordance with Rose Houses policies, procedures and practices. · Support and enable our young people to maintain a high level of personal hygiene. · Work with and manage challenging behaviour, enabling the young people to develop from needing external control to develop their self-control. · Support our young people to organise and participate in appropriate activities and enable the young people to take part in a wide variety of activities. · Safeguard all our young people within the Home and ensure their safety and wellbeing. · Support with medication in accordance with Rose Houses policies and procedures (where applicable). · Check the daily diary and help our young people organise their appointments for that day as required. · Ensure that all the relevant personal/pathway/placement plans for the young people are in place, accurate and up to date. · Work positively and effectively with relatives, advocates and the team around the young person. · Support Young people with completing and returning homework. · Communicate effectively with education staff to ensure a consistent approach and to provide a daily link between School/ college and Home. · Exercise vigilance in respect of Health and Safety and promptly report all hazards and/or remedying them. · Undertake all duties in a manner calculated to minimise or avoid unnecessary risks, personally or to others. · Report issues and/or incidents relating to staff and young people that have arisen in the day/night promptly to the relevant Manager or appropriate person. · Operate at all times in accordance with Rose Houses policies and procedures, with particular reference to Safeguarding, Child Protection, Whistleblowing, Complaints and Representations and Behaviour Policies. · Participate in training and take responsibility for personal development. · Participate in team meetings, supervisions and annual reviews in accordance with Rose House policy. · Work to promote Rose House as a valued, professional asset within its community and conduct themselves at all times in a manner that reinforces this image. · Ensure that all actions are in the interests of the Young people and Rose House. · To carry out any other reasonable and relevant duties as required Job Types: Full-time, Part-time, Permanent Pay: From £27,500.00 per year Benefits: Casual dress Cycle to work scheme Free parking On-site parking Physical Setting: Residential home
Experienced Mixologist with a flair, Who is serious about their future and want to be left to their own devices. Good salary, Ample benefits and possibly profit share if an individual can demonstrate maturity and let the actions speak for themselves. Talk is cheap, if you are such individual please get in touch.
About us At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care. We are creative, supportive, collaborative and our goal is to care for Young people and Children within the residential home setting and ensure that they are always safe, well cared for and that we are working collaboratively with these young people/children to achieve their goals. At the heart of the work that we do is to support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people/children to achieve their goals. To support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Main Duties - Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice,, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations. - Provide advice, information and support to the residents. - To support and provide care for the young people/children in the home by assisting them with; bathing, eating, homework, education, behaviour, money management, travel training etc. - Ensure resident’s follow the homes rules and support the manager in investigating and taking action where these may have been breached. - Manage challenging behaviour which may require physical intervention to appropriately support the child/ young person. - Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion. - Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records. - Complete written documentation (support plans, Medication sheets, risk assessments) regarding the young people/ children to help and ensure their safety and development within our setting. - Take part in regular team meetings to discuss the residents, the progress that they are making, how their general well-being is as well as forming action plans to support them further. - Attend professionals meetings (where appropriate). - Assist in the transfer of individuals between agencies and services. Health and Safety - To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to within your own area of responsibility. - To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times. Equality and Diversity - To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace. - To be tolerant of differences and use respectful language. - Ensure professional standards and boundaries are clear. - To treat everyone respectfully. Norbury Park is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We believe in equal opportunities for employment and advancement, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable laws. Our dedication to equality extends to our recruitment process, professional development programs, and all aspects of employment. Join us in creating an environment that celebrates diversity and promotes equal opportunities for everyone. Benefits of working at Norbury Park as a Support Worker - 5 days of work a week - Annual Salary with the option for overtime if you wish - Annual Salary review with the option to be suggested for a one-off bonus - Bank Holiday extra pay - Christmas gift card - Pension scheme - Predictable rota, you are able to know your days off months’ in advance - 28 days of holiday per year - Friendly and collaborative work team - A team that is making a difference with extremely challenging and complex children/ young people - £20 per month towards a car wash if you provide business cover and drive the residents - Training opportunities; E-learning modules including; Food Safety Level 2, Safeguarding Children, GDPR, Emergency First aid at work. Further CPD opportunities such as Level 3 Diploma for Residential Childcare, Qualified First Aider course. We accept suggestions of courses that will help support/enable you in your role further. Additional Notes Candidates who have been shortlisted for an interview will be expected to complete our application form prior to their interview. Job Types: Full-time, Permanent Salary: From £29,061.50 per year Benefits: - Company events - Company pension - On-site parking - Sick pay Physical setting: - Care home - Residential home Shift: - 8 hour shift - Day shift - Night shift Work Location: In person
The role Assistant Bar Managers are an integral part of our bar team! Creating a great atmosphere for your team and our guests will come easily to you. With a passion for mixology and a love for hospitality, you will drive sales and push for the best service possible. Learning from our Senior Managers on site will help you to create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award winning Hospitality Action service Group wide Learning and Development opportunities About us We believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of our Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you! About you 1 Years' experience in a similar role minimum Strong knowledge of alcoholic beverages and regulations Great staff management and motivation Good knowledge of stock management Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!
PPM Engineering / Mechanical and Electrical Location: London Salary: £38,000 - £45,000 per annum (Plus overtime) The Role To provide all required reports/certifications required. Call-out and fault finding on various types of mechanical/electrical equipment. Key Responsibilities Ensure effective running of the assigned jobs. Systematic and logical sequence of works. Carry out reactive and preventative planned maintenance on all mechanical and electrical plant. Provide any required reports/certifications. Fill out log books correctly and ensure all log books are on site. o Carry out routine service inspections and reports working to a PPM schedule. Carry out basic task associated with L8 Water Hygiene Ensuring Compliance with Health and Safety regulations/risk assessments. Liaise with customers and tenants to ensure expectations are managed and met. Personal responsibilities: To present a professional image at all times, both in the office and to clients and be a “role model” for the rest of the staff. To be willing to work in excess of usual working hours when the balance of the company’s work or allocated responsibilities requires this. They do not expect excessive working hours; rather they require flexibility when there is a clear benefit to the company. To understand the consequences of your actions for the company and to actively share responsibility with the managers and the rest of the other mechanical engineers for the success of the company. Ensuring fair treatment for all, working according to the principles of equal opportunity. Minimise cost of damage and wastage of materials. Customer Satisfaction: To be measured by repeat business, achieving high standard of workmanship. Programmes: Work completed on time. Skills and Qualifications Up-to-date qualifications. Experience on Electrical and Mechanical M&E systems. Experience in Building Services Maintenance Various PPM duties such covered under the majority of building services practices. IT literate so as to update jobs and timesheets via tablet/phone.
We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests, starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award winning Hospitality Action service and the Otolo mentoring scheme Group wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you! About you 1 Years' experience in a similar role minimum in a quality Amazing staff management, motivation and training Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!
Job Title: Customer Manager & Assistant Location: Remote (Work from Anywhere) Job Type: Full-Time About Us: Hidex is a forward-thinking company committed to delivering exceptional service and value to our clients. We believe in building strong relationships and providing personalized solutions to meet our customers' needs. As we continue to grow, we are looking for a dedicated and organized Customer Manager & Assistant to join our team remotely. Job Description: We are seeking a proactive and detail-oriented individual to take on the dual role of Customer Manager & Assistant. In this position, you will be responsible for managing customer relationships, ensuring client satisfaction, and providing administrative support to streamline operations. The ideal candidate is a multitasker with excellent communication skills, a customer-first mindset, and the ability to work independently in a remote setting. Key Responsibilities: Customer Management: - Serve as the primary point of contact for assigned customer accounts, building and maintaining strong relationships. - Address customer inquiries, resolve issues, and ensure a high level of customer satisfaction. - Monitor customer accounts to identify opportunities for upselling or cross-selling products/services. - Collaborate with the sales and support teams to ensure seamless customer experiences. - Gather customer feedback and share insights with the team to improve products/services. Administrative Support: - Assist with scheduling, email management, and calendar coordination for the team. - Prepare and organize reports, presentations, and customer communications. - Maintain accurate records of customer interactions and account details in the CRM system. - Handle data entry, file organization, and other administrative tasks as needed. - Support the team with project coordination and follow-up on action items. Qualifications: - Proven experience in customer service, account management, or administrative support. - Excellent communication skills, both written and verbal. - Strong organizational and time-management abilities. - Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint). - Ability to work independently and prioritize tasks in a remote environment. - A proactive and problem-solving attitude with a focus on delivering exceptional service.
Job Description for Career Coach As a Remote Career Coach, you will work with clients at various stages of their careers—whether they are seeking new opportunities, transitioning to different fields, or aiming for advancement. You will provide guidance, tools, and strategies to help them succeed in their professional pursuits. Key Responsibilities: Conduct one-on-one coaching sessions via video conferencing. Assist clients in identifying their career goals, strengths, and areas for improvement. Provide resume reviews, interview coaching, and job search strategies. Help clients build effective LinkedIn profiles and personal branding. Offer guidance on networking, salary negotiation, and career development. Track client progress and adjust coaching plans as necessary. Maintain confidentiality and foster a supportive coaching environment. Qualifications: Experience as a career coach or in a related field (HR, recruiting, career counseling). Relevant certifications in career coaching or professional development (preferred). Strong understanding of job market trends and recruitment processes. Excellent communication and interpersonal skills. Ability to motivate and inspire clients to take action. Proficiency in using virtual coaching tools and platforms. What We Offer: Flexible work hours to accommodate your schedule. Competitive compensation based on client sessions and packages. Opportunities for ongoing professional development and training. Marketing and administrative support to grow your practice. A collaborative environment with other dedicated professionals.
Functional Skills Teacher (Zero Contact Hours) I am looking for an experienced Functional Skills Teacher specializing in English and Math, available for a unique opportunity with zero contact hours for two days a week. With a competitive day rate of £125 for five hours of dedicated instructional support, I am committed to fostering a positive learning environment. How possess a strong knowledge of Ascentis qualifications and am familiar with navigating educational bodies to ensure compliance and effective program delivery. In this role, - Delivering high-quality teaching and learning experiences tailored to meet the diverse needs of learners. - Developing engaging lesson plans that promote critical thinking and problem-solving skills in English and Math. - Supporting educational initiatives through effective navigation of EFSA and DFS funding to enhance learner outcomes.
Contracted security position. 24 month contract area - Newark uk. Only MKLTD require that you are a resident in Newark or NG and surrounding post codes if you don’t live here don’t apply. Newark uk only. The role Job Title: MKLTD. Solar Security Guard Job Summary: The Solar Security Guard is responsible for protecting solar power facilities from theft, vandalism, and other security threats. This role involves patrolling the premises, monitoring surveillance equipment, and responding to security incidents use of drones and Infrared equipment and radios. Key Responsibilities: Patrolling: Regularly patrol the solar power facility, including the perimeter and interior areas, to ensure security and safety. Monitoring Surveillance Equipment: Operate and monitor CCTV cameras and other surveillance equipment to detect and respond to incidents in real-time. Access Control: Manage entry and exit points by checking identification, issuing visitor passes, and ensuring that only authorized personnel gain access to restricted areas. Responding to Incidents: Quickly respond to alarms, disturbances, or emergencies, assessing the situation and taking appropriate action, which may involve contacting law enforcement or emergency services or citizens arrest. Reporting: Maintain detailed reports of security incidents, patrols, and any suspicious activities. Maintenance Checks: Conduct regular checks on security equipment and systems to ensure they are functioning properly. Collaboration: Work closely with other security personnel, maintenance staff, and law enforcement agencies to ensure the safety of the facility. Qualifications: Experience: Previous experience in security or law enforcement is preferred. Training: Knowledge of security systems, surveillance equipment, and emergency response procedures. Physical Fitness: Ability to perform physical tasks such as patrolling and responding to incidents. Communication Skills: Excellent verbal and written communication skills to effectively report incidents and interact with visitors and staff. Problem-Solving Skills: Ability to assess situations quickly and make sound decisions under pressure. Work Environment: Outdoor: The job involves working outdoors in various weather conditions. Shift Work: May require working in shifts, including nights, weekends, and holidays. security vetting. All officers will be vetted to Within a risk level being the objective, we start by vetting our officers to BS 7858 to confirm at least 5 years unblemished history, with each being DBS checked and, of course, SIA licensed act and first aid trained we need an application form filling in so our files are compliant with thanks MKLTD. To apply Mark Humphrey Private Security & Protection Security Service
About Us ... At Amax Marketing, we’re dedicated to driving growth for businesses of all sizes. With over a decade of experience across various industries, our mission is to connect you with the right audience among the 5 billion people online. Our services encompass SEO, PPC, Social Media, and Website Development, all tailored to enhance your online presence and ensure long-term success. We believe in fostering a positive work culture that encourages learning and fulfilment. We thrive on strong working relationships, and we provide an environment where ambitious individuals can grow and develop rapidly. Our clients benefit from our collaborative approach, and we take pride in delivering exceptional results that exceed expectations. What do we need? Amax Marketing is looking for a talented SEO Specialist to join our team. You’ll take care of your own pool of clients; you will develop and implement SEO strategies to drive organic growth and improve search rankings for a range of clients across several industries. You’ll handle strategy, execution, and reporting while taking the lead on direct communication with clients. If you’re ready to make a difference, we’d love to hear from you! Key Responsibilities: - Develop and execute data-driven SEO strategies to improve organic traffic and search rankings. - Manage and optimise client websites using tools such as Google Analytics, Google Search Console, Google MyBusiness, Tag Manager, and leading SEO platforms. - Create high-quality, SEO-optimised content to drive engagement and improve search visibility. - Execute link-building strategies to enhance domain authority and organic reach. - Build strong, long-lasting relationships with clients, providing clear communication and actionable insights. - Monitor and report on campaign performance, adjusting strategies as necessary to meet KPIs. - Participate in pitches to secure new SEO projects for the company. Key Skills & Experience: - Proven experience in SEO, with a strong track record of driving website traffic through strategic campaigns. - Proficiency in tools such as Google SEO tools, Tag Manager, SEMrush, Ahrefs, Moz, and Screaming Frog. - Comprehensive understanding of technical SEO, content optimisation, and link-building strategies. - Analytical mindset with the ability to interpret data and translate it into actionable recommendations. - Excellent communication and interpersonal skills; confident working directly with clients. - Experience integrating SEO efforts with broader digital marketing strategies, including paid media and social campaigns. - A proactive, can-do attitude with the ability to manage multiple projects and deadlines effectively. - It would be beneficial if you have: - Some experience in other digital marketing disciplines, such as PPC, email marketing, LinkedIn, and social media. - A background in B2C lead generation, particularly within industries like self-storage, eCommerce, or logistics. - Can also drive to meet clients. **Benefits:** - Private healthcare – which includes additional benefits like cinema tickets - Pension - Birthday leave - Additional days off after 2 years' service - Christmas- & Summer-party invites - Laptop - Mobile phone - Training budgets available
Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!
We are seeking a dynamic and organized sales and marketing coordinator to manage bookings, oversee events, and drive marketing initiatives to promote our business. The ideal candidate will be proficient in using the Design My Night system and other platforms to streamline operations and maximize exposure. This role requires a proactive individual with excellent communication skills, attention to detail, and a passion for delivering exceptional customer experiences. Key Responsibilities: Bookings & Events Management: Manage and oversee all customer bookings through the Design My Night system and other relevant platforms. Coordinate and track bookings to ensure seamless operations and maximize efficiency. Organize and manage events from start to finish, including planning, scheduling, and liaising with clients and vendors. Ensure that all event details are accurately documented and communicated to relevant teams. Address customer inquiries promptly and professionally, providing exceptional service. Sales & Marketing: Develop and implement creative marketing strategies to promote the business and its offerings. Manage promotional activities across various platforms, including social media, email campaigns, and partnerships. Monitor and analyze marketing performance metrics, providing regular reports and recommendations for improvement. Collaborate with internal teams to develop engaging content and campaigns that align with brand goals. Research and identify opportunities for partnerships, sponsorships, and collaborations to drive sales. Administrative & Coordination: Maintain up-to-date records of all bookings, client interactions, and marketing activities. Coordinate with internal departments to ensure smooth execution of operations. Prepare reports on bookings, events, and marketing efforts as required by management. Key Skills & Qualifications: Proven experience in a similar sales, marketing, or event coordination role. Proficiency in using booking systems, particularly Design My Night, is essential. Strong organizational and multitasking skills with the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills to engage with clients and colleagues effectively. Knowledge of social media platforms, marketing tools, and event promotion strategies. Creativity and a keen eye for detail to develop engaging marketing campaigns. Ability to analyze data and present actionable insights to improve performance. A proactive and adaptable mindset with the ability to work independently and as part of a team. Benefits: Competitive salary based on experience. Opportunities for career growth and development. A collaborative and supportive work environment.
📸 Volunteer Photographer/Videographer Opportunity with The London Network! 🎥 Are you a student or aspiring photographer/videographer looking to build your portfolio while working with one of the fastest-growing networking events organizers in London? If so, we have an exciting opportunity for you! About Us: 50+ events hosted 1000+ attendees Guests from 30+ countries We organize dynamic networking events every Wednesday and Thursday, bringing together entrepreneurs, professionals, and innovators from across industries. What’s In It For You? Unmatched Experience: Gain hands-on experience at professional networking events. Portfolio Building: Showcase your talent by capturing real-world events attended by professionals from diverse fields. Exclusive Industry Connections: If your work stands out, we’ll connect you with our partners—film studios, directors, and key industry players. Plus, we’ll gladly provide references for your future endeavors. Flexible Hours: Each event requires only 1-2 hours of your time for taking photos, shooting short videos, and capturing b-roll footage/testimonials. Who We’re Looking For: A creative individual who is eager to grow and gain real-world experience. Based in London and able to commute to central venues (different locations weekly). Someone passionate about photography/videography, with their own equipment preferred. Bonus Perks: We may cover travel expenses depending on your location. This is an unpaid volunteer role, but the experience you’ll gain and the connections you’ll make are invaluable for your portfolio and career growth. Apply Now! If this sounds like the perfect opportunity for you, don’t wait! Join us on this exciting journey and let’s create something incredible together. We can’t wait to see your talent in action! 🙌
Fuel Fixer is the UK's largest Specialist Fuel Contamination Company operating in the UK. We are now operating across Germany and require a Sales Manager to spearhead the sales actions for Germany. This role is a fantastic opportunity for those who enjoy talking to people and working for a great brand in a highly successful and motivated team. We love diversity and welcome applications from Sales, Retail, Hospitality & Customer Service backgrounds. Naturally, any experience from within the sales sector would be great but NOT essential. The ideal candidate will be fluent in German and have excellent communications skills, basic computer knowledge and a positive attitude. We want our sales team to earn what they deserve whilst also enjoying their job. This role will start as a commission only role, but as the role develops, can become full time with a basic salary, if desired. Duties will include: - Answering inbound calls from our customers -Selling our service, gaining customer feedback and expanding our service network. - Full ongoing training will be available. You will be joining a very lively team with bundles of energy, creating a very enjoyable working environment. There are daily, weekly and monthly incentives available for the right person. Due to the nature of our work, hours do vary. Benefits: - Hybrid Working - Casual Dress - On-Site free parking - Work Lunches - Consistent bonuses for hard work and longevity. If you think you would be a good fit, please send your CV through and we'll arrange an appointment ASAP. Job Types: Full-time, Permanent Pay: £25,000.00-£65,000.00 per year Additional pay: Bonus scheme Commission pay Yearly bonus Benefits: Casual dress Company events Company pension Employee discount Free parking On-site parking Private dental insurance Private medical insurance Work from home Schedule: Monday to Friday
ACCOUNTS ASSISTANT #INTERNSHIP We are looking for a hard-working and confident intern whose primary focus will be on assisting in effective delivery of the #financial #accounting. Main Responsibilities: -Taking responsibility for #Bookkeeping & #accounts preparation -Bank reconciliation on excel and accounting software -Answering telephone calls, emails and sorting out posts if any -Attention to detail & deliver high quality work -Professional manner and strong ethical code -Commitment to working efficiently and accurately -Register clients for Self-Assessment, prepare and digitally file Letter Of Engagements (LOE) -Chase up Self-Assessment, PAYE, & VAT registration with the #HMRC -Any other office tasks related to work on ad hoc basis Skills & Education Required: -Studying towards #Accountancy or have done some equivalent -Intermediate knowledge of #MicrosoftOffice, in particular Word and Excel, -knowledge of #accountingsoftware (preferred but not required) -Good Communication Skills -Ability to work well as part of a team -Self-motivated with good organisational, problem-solving and decision-making skills -Reliable, efficient and responsible -Successfully prioritise different tasks in given time Only travel expenses will be paid. Once the 3 months probation period is over we will review your performance and decide future course of action into our company. Please send us your #CV and cover letter if you think you are right for the job.
To attract quality candidates, a job role description should be clear, detailed, and engaging. Here’s how to structure it effectively: 1. Job Title • Use a concise and specific title (e.g., “Senior Data Analyst†instead of “Data Guruâ€). • Avoid jargon or internal titles unfamiliar to outsiders. 2. About the Company • Include a brief description of your company, its mission, culture, and values. • Highlight unique selling points, such as innovation, employee development, or social impact. 3. Role Summary • Clearly outline the purpose of the role and its importance within the organization. • Example: “As a Marketing Manager, you will lead our strategy to enhance brand awareness and drive customer engagement across global markets.†4. Key Responsibilities • List 5-7 specific, action-oriented tasks. • Example: “Develop and execute data-driven marketing campaigns,†instead of “Work on marketing.†5. Required Skills and Qualifications • Specify technical and soft skills, educational background, and experience levels (e.g., “3+ years of experience in project managementâ€). • Indicate which qualifications are required and which are preferred. 6. What You’ll Bring • Highlight qualities you seek, like problem-solving skills, adaptability, or teamwork. • Be realistic to ensure candidates can meet expectations. 7. What We Offer • Detail perks like competitive salary, benefits, flexible work arrangements, career growth opportunities, or an inclusive work culture. 8. Application Process • Explain the next steps, such as submitting a portfolio, completing an assessment, or interview stages. • Include a clear deadline and contact information. Example Description Position: Digital Marketing Specialist About Us: At [Company Name], we’re redefining [industry/field]. Our mission is to [core mission statement], and we value innovation, collaboration, and growth. The Role: We’re seeking a creative and results-driven Digital Marketing Specialist to craft impactful campaigns that drive engagement and growth. Key Responsibilities: • Develop and implement marketing strategies across platforms (e.g., social media, email, PPC). • Analyze campaign performance and provide actionable insights. • Collaborate with the design team to create compelling content. Qualifications: • Bachelor’s degree in Marketing, Communications, or a related field. • 2+ years of digital marketing experience. • Strong understanding of analytics tools like Google Analytics. What We Offer: • Competitive salary and benefits. • Opportunities for career growth. • Hybrid work environment with flexible hours. A clear and structured description like this attracts motivated, qualified candidates who resonate with your company’s vision.
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
Exciting Opportunity for Trainee Dental Nurse Immediate start! Are you ready to embark on a fulfilling journey in the dental field? Look no further! Join our well-established dental practice, where a warm, experienced, and supportive team awaits. Seeking a permanent, full-time, contracted trainee dental nurse position, available Monday to Friday, without weekend obligations, from 08:45 to 16:00. Perks Package to Enhance Your Work: Embrace the benefits of comprehensive health insurance for your well-being. Participate in our Employee & Wellness Assistance program for holistic support. Celebrate your dedication with recognition and rewards that highlight your efforts. Enjoy time off with holidays, sick leave, and birthday festivities. Accessible to public transport Your Role, Your Joy: Teamwork in Action: Collaborate closely with our dental professionals, supporting them during patient examinations and procedures. From passing instruments to providing essential suction, you play a vital role in our team. Room Ready, Smile Ready: Ensure treatment rooms sparkle with cleanliness, are well-stocked, and perfectly set up for each patient. Your contribution ensures a seamless workflow and patient comfort. Record Magic Moments: Craft and maintain accurate patient records, covering their medical history, treatment plans, and consent forms. Your attention to detail ensures a smooth patient journey. Service with a Smile: Deliver outstanding customer service by addressing patient questions and concerns with patience and professionalism. Your friendly approach makes a visit to our practice a positive experience. Sterilisation : Master the art of sterilising and maintaining instruments and equipment, creating a clean and organised treatment area that inspires confidence. Supply: Take charge of inventory management, ensuring a well-stocked supply of dental goodies. Your knack for organisation keeps everything running smoothly. Appointment Maestro: Assist in managing patient schedules and follow-up appointments. Your coordination skills contribute to the efficient operation of our practice. Key Qualifications: Currently enrolled or intending to enrol on the NEBDN dental nursing diploma. National Insurance Number DBS Check Vaccinated - Hep B (Proof Required) - First dose accepted Ready to Make a Difference? If you're a passionate and dedicated individual seeking a new adventure in the dental field, seize the opportunity and apply for this exciting position in dental nursing. Your journey towards a rewarding career starts here!
Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £29,000 per annum plus a generous bonus and excellent benefits! £27,000 - £29,000 OTE - £32,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 11 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? - Supporting the General Manager in all aspects of running the shop during peak, busy shifts. - Running your own shifts in the General Managers absence. - Keeping the team motivated and bringing great energy to each and every shift! - Managing customer expectations, always going above and beyond. - Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? - Someone who has at least one years’ experience as an Assistant Manager, ideally within a fast-paced, casual dining setting. - Someone who has great knowledge of both food hygiene and health and safety procedures. - An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills. - It would be advantageous if you have previously worked within a takeaway setting. - An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: - Monthly bonus which is based on KPIs (after probation is passed) - 40-hour contract, we love to promote a great work-life balance! - Option to have an hourly rate. - 28 days holiday. - Christmas Closure. - Loads of room for progression! - Uniform and other merchandise to celebrate your milestones working with us. - Free pizza on shift and brilliant discounts for family and friends across all sites! - Staff parties throughout the year. - Cycle to work scheme. - Tech scheme. - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
Birley Bakery is the newest opening from entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Birley Bakery is located in Chelsea Green, London and has a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Barista to join our Birley Bakery team. The additional benefits for Barista are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The working hours: - Full-time position 42.5 hours a week on a rota basis - Hours ranging between 6am-8pm (Monday- Sunday) The responsibilities of the Barista are: - Prepare, serve coffee and beverages - Opening & Closing responsibilities - Taking orders and handling the till - Clearing tables and serving customers - Stock rotation & management - Customer order management The Experience & Qualifications required of our Barista are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous - Strong customer service experience - To work as an effective part of a team - Excellent communication skills - Experience as a barista is desirable If you feel that you have the experience and skills to join us as Barista at Birley Bakery then apply by forwarding your up to date CV together with a covering letter to the link below.
Job Description: We are seeking an experienced Litigation Solicitor to lead legal proceedings aimed at overturning the liquidation of a company and protecting associated assets. The role involves challenging liquidation, summary judgments, filing counterclaims, and securing injunctions to halt asset sales. Key Responsibilities: - Draft and file applications to rescind liquidation orders and challenge summary judgments. - Obtain injunctions to prevent asset sales and secure ownership rights. - Coordinate with barristers, forensic accountants, and insolvency specialists. - Represent the client in correspondence with courts, liquidators, and opposing counsel. - Manage all litigation aspects, including drafting, evidence preparation, and strategy. ** Education and Professional Qualifications:** ** Essential:** - ** Law Degree (LLB or equivalent):** A recognized undergraduate law degree or a non-law degree followed by a Graduate Diploma in Law (GDL). - ** Legal Practice Course (LPC):** Completion of the LPC (or equivalent for Scotland or other jurisdictions) as part of the solicitor qualification pathway. - ** Qualified Solicitor Status:** Admission to the Roll of Solicitors in England and Wales (or relevant jurisdiction) and possession of a valid practising certificate. Desirable: - Master’s Degree or Specialist Training: An LLM in Commercial Law, Corporate Law, or Insolvency Law to demonstrate advanced knowledge in relevant legal areas. - ** Insolvency Practitioner Qualifications:** Completion of additional certifications, such as the Joint Insolvency Examination Board (JIEB) qualification, though not mandatory, is highly desirable. ** Experience Requirements:** ** Post-Qualification Experience (PQE):** - Minimum 5 years PQE in litigation with a strong focus on corporate insolvency and asset recovery. - Proven track record in handling high-value, complex cases involving summary judgments and injunctions. Technical Skills: - Strong drafting and advocacy skills, particularly for preparing counterclaims, court applications, and injunctions. - Deep knowledge of insolvency law, corporate disputes, and procedural rules under the Civil Procedure Rules (CPR). - Ability to coordinate with barristers, forensic accountants, and other specialists. ** Contract Type:** ** Contract Type: Flexible options available:** - Fixed-Term Contract: Ideal for 6–12 months, renewable based on performance and case outcomes. - Project-Based Contract: Pay-per-project for specific legal actions such as injunctions, counterclaims, or appeals. - Zero-Hours Contract: For as-needed legal consultation and support, especially for urgent filings or hearings. ** Location:** Remote/Hybrid with occasional in-person meetings if necessary. Rate: Competitive and commensurate with experience, with hourly and project-based options
**Job Title:** Data Analyst **Job Summary:** We are seeking a detail-oriented and skilled Data Analyst to join our dynamic team at Top Advice Limited. The successful candidate will play a pivotal role in analyzing data, generating actionable insights, and supporting strategic decision-making processes to help drive business growth and operational excellence. **Duties and Responsibilities:** Data Collection and Preparation: Collect, clean, and organize data from various sources for analysis. Ensure data quality and accuracy by performing audits and implementing validation techniques. **Data Analysis and Reporting:** Conduct detailed data analysis to identify trends, patterns, and correlations relevant to business operations and strategies. Generate clear, actionable reports and dashboards using visualization tools (e.g., Power BI, Tableau). Present insights to management and key stakeholders in an easily understandable format. **Support Decision-Making:** Provide data-driven recommendations to support strategic business decisions. Analyze financial and operational metrics to evaluate business performance. Assist in forecasting and predictive modeling to identify opportunities and mitigate risks. **Collaboration and Communication:** Work closely with other departments, including marketing, operations, and management, to understand their data requirements and deliver insights. Communicate complex data findings in clear, concise terms for non-technical audiences. Tool and System Management: Manage and maintain databases, analytics tools, and reporting systems. Develop and refine automated data processes for improved efficiency. **Compliance and Confidentiality:** Ensure data handling practices comply with legal and regulatory requirements, such as GDPR. Maintain strict confidentiality and integrity of sensitive business data. **Skills and Qualifications:** Technical Proficiency: Proficiency in SQL, Python, or R for data analysis and manipulation. Advanced knowledge of data visualization tools like Tableau, Power BI, or similar platforms. Strong expertise in Microsoft Excel, including advanced formulas, pivot tables, and macros. **Analytical Skills:** Exceptional ability to interpret data and identify meaningful patterns and trends. Strong problem-solving and critical-thinking skills. **Communication Skills:** Excellent verbal and written communication skills to present insights effectively. Ability to translate complex data findings into actionable business strategies. Time Management and Organization: Capable of managing multiple projects and meeting deadlines in a fast-paced environment. **Preferred Experience:** Experience in financial or business data analysis. Familiarity with CRM systems and business intelligence platforms. **Salary:** £14 to £18 per hour, depending on experience and qualifications. **Job Type:** Full-time, in-person. **Location:** Primary Work Address: 10-17 Sevenways Parade, Gants Hill, London, IG2 6JX **Start Date:** 31 January 2025 **Additional Information:** - Benefits: 28 days of paid annual leave (including public holidays). - Pension scheme enrollment. - Opportunities for professional development and further training - A collaborative work environment promoting growth and innovation. - Visa Sponsorship for eligible candidate Application Deadline: 20 January 2025 Expected Start Date: 31 January 2025
0Kennel/ Transport Officer Successful candidates will be responsible for caring and good health of all dogs in Council facilities, initial investigation into complaint and animal related issues to residents Requirements: Driving licence Own transport Experience of working in kennels environment in all weathers Experience in handling of aggressive and dangerous dogs Experience in investigation Experience in enforcement action Working knowledge of the Animal Welfare Act Working knowledge of the Dangerous Dogs Act Working knowledge for all licensable activities Ability to work with minimum supervision Duties: (including but not limited to) Making sure that dogs are in good health and properly cared for whilst in kennels and being transported Animal Welfare Cleanliness of kennels Awareness of reportable or communicable disease Transportation of dogs Dealing with member of the public Dealing with confrontation Reporting defect to vehicle and equipment Work shift pattern, working outside normal hours including evenings and weekend, flexibility to change shift according to service requirements