Banking operations jobs in United Kingdom - Page 2

The Role As Head of Sales, you will lead the sales organization and drive revenue growth by acquiring and expanding strategic merchant partnerships. Reporting directly to the leadership team, you'll shape the go-to-market strategy in the competitive open banking and account-to-account (A2A) payments space. This is a high-impact role for someone passionate about fintech innovation and scaling merchant adoption in digital payments. Key Responsibilities • Develop and execute a comprehensive sales strategy to acquire new merchants and expand existing accounts, with a focus on core verticals: E-Commerce, Gaming, Travel, and Health., • Build, lead, and mentor a high-performing sales team that fosters a culture of accountability, collaboration, and results., • Own the full sales cycle for enterprise deals: prospecting, pipeline development, negotiations, and closing., • Collaborate cross-functionally with Product, Marketing, and Operations to align on market needs, refine offerings, and accelerate integrations., • Establish key metrics and reporting to track performance, forecast revenue, and optimize sales processes., • Represent the project at industry events, conferences, and partnerships to build brand awareness and generate leads., • Drive expansion into new markets or verticals as we scale the bank transfer solutions. Requirements • 10+ years of sales experience in fintech, payments, or related SaaS/technology sectors, with at least 5 years in sales leadership roles., • Proven track record of building and scaling sales teams, consistently exceeding revenue targets in enterprise B2B environments., • Deep understanding of the payments landscape, including bank transfers, open banking, A2A payments, and merchant acquiring., • Experience selling to merchants in high-transaction verticals such as E-Commerce, Gaming, iGaming, Travel, or Subscription services., • Strong network in the European (and ideally global) fintech ecosystem., • Exceptional communication, negotiation, and presentation skills, with the ability to influence C-level stakeholders., • Data-driven mindset with proficiency in CRM tools (e.g., Salesforce, HubSpot) and sales analytics. Preferred Qualifications • Direct experience at open banking or Pay by Bank providers where you've driven merchant adoption of direct bank payment solutions., • Familiarity with regulatory environments in payments (e.g., PSD2, open banking frameworks)., • Experience in fast-growing startups or scale-ups, navigating ambiguity while delivering results.

Our Mission We build the software that the world’s factories run on. Manufacturers - and the companies that make the physical world as we know it - have been left behind by digitisation. They are faced with clunky software from the 1980s, Excel, and pen & paper. It matters: to manufacturers who need to compete in our global marketplace, to the people who run the production lines, and to our society when we can avoid needless waste. Ferry is pioneering a new wave of Manufacturing Operations Platforms for the AI age. We are giving digital superpowers to the hard-working folks who are at the coalface of production. Our software powers some of the largest manufacturers globally, providing the tools, insights & capabilities for them to revolutionise what & how they produce. About the Role Deployment Strategists ensure Ferry’s technology delivers outsized impact on our customers’ most pressing manufacturing problems. They dive deep into complex operations, bring structure to ambiguity, and work directly with users to design and deploy mission-critical solutions. Deployment Strategists sit at the intersection of problem-solving, data analysis, and stakeholder engagement. At Ferry, Deployment Strategists own customer relationships end-to-end. Your work will involve identifying critical problems, building products using the Ferry platform, driving adoption on-site, and ensuring projects land with clarity and measurable impact. Your work will directly shape how the physical world gets made. Who You Are • Minimum 2 years in a fast-paced, analytical, or client-facing environment (i.e. consulting, operations, investment banking / PE / VC), • Proficient in SQL and comfortable working directly with large datasets to diagnose problems and validate solutions (or the ability to learn at rocket speed), • Available to work in-person with our London-based team, 5 days a week, • Thrive in unstructured, high-stakes environments where answers aren’t obvious, • Exceptional analytical thinker with strong problem decomposition skills, • Strong communicator who can distill complexity into clear narratives and actions, • Equally effective engaging with executives and frontline operators, • Willing to travel and work directly with customers on-site Nice to Haves • Python skills or experience with advanced data science techniques, • Experience in manufacturing or industrial settings, • Experience managing large, complex customer projects end-to-end We're looking for someone who is passionate about using technology to solve complex problems. You should have experience working with technical teams and be comfortable in a fast-paced startup environment. Your Day to Day No two days as a Deployment Strategist are the same, but as a Deployment Strategist you can expect the following: • Visit manufacturing facilities to meet stakeholders, uncover priorities, and map pain points, • Translate problems into data-driven workflows, working with engineers to extract and structure data from equipment and legacy systems, • Work with customers, from the C-Suite to operators on the line, to build bespoke applications, • Lead training sessions to ensure the deployed applications serve their intended purpose and drive adoption, • Present deployment outcomes and impact to executive teams, • Feed insights from the field directly into Ferry’s engineering and product teams

The Company: An established and award winning UK Bank. The Role: The Vendor Management Associate will sit within the Operations business area of the UK Bank and will support the Bank’s supplier lifecycle activities within a regulated financial services environment. This role plays a vital part in maintaining compliant, well‑governed third‑party relationships by supporting onboarding, due diligence, contract reviews, ongoing monitoring, and supplier offboarding. The Vendor Management Associate will work closely with teams across the banking business, ensuring that outsourced and third‑party services meet FCA regulatory expectations and align with internal policies and risk frameworks. The Vendor Management Associate will support the onboarding and offboarding of suppliers, ensuring all regulatory and internal policy requirements are met – reviewing supplier contracts where required. The Vendor Management Associate will gather and verify required documentation (due diligence, financials, security assessments, policies). Support the onboarding and offboarding of suppliers, ensuring all regulatory and internal policy requirements are met. Help administer the Bank’s supplier management tools (e.g., Gatekeeper), ensuring data is current and complete. Vendor Management Associate will assist in the preparation of supplier performance reports, KPIs, dashboards, and Monthly Supplier Review (MSR) packs. Assist with activities related to Operational Resilience and Business Continuity Management, ensuring supplier information aligns to important business services and regulatory reporting requirements. The Vendor Management Associate will maintain up‑to‑date supplier records, pricing information, contract registers, and system repositories. The Candidate 2-3 years Operational experience with some experience in Supplier Management within Financial Services and an interest in developing expertise in supplier management/vendor management. An understanding of third-party relationships supporting Financial Services business. An appreciation and understanding of FCA Outsourcing regulations.

We’re building the go-to platform for real football fans, a centralised home where trusted and passionate supporters can share their voices, insights, and emotions without being drowned out by pundits or fragmented across social media. Our mission is to amplify the perspectives of those who live and breathe the game, and to create a space where genuine fan sentiment drives the conversation. Now entering a period of growth following our Series A raise, we’re looking for an experienced, hands-on Fractional CFO to support and guide the company through its next phase, providing strategic financial oversight alongside operational rigour. The Role As Fractional CFO, you’ll report directly to the CEO and play a key role in overseeing our financial operations, supporting our commercial decision-making, and ensuring we remain investor-ready as we scale. You’ll combine strategic finance leadership with hands-on delivery; setting up scalable systems, optimising processes, and ensuring compliance across finance, tax, and light-touch HR operations. This is a flexible, high-trust role ideal for an experienced finance leader who enjoys working closely with founders and getting under the hood of a dynamic, product-led business. Responsibilities Strategic Finance • Own cashflow management, forecasting, and runway reporting, • Prepare monthly management accounts and board-level financial reports, • Build and maintain financial models to support budgeting, pricing, and funding scenarios, • Advise on strategic decisions including commercial models, cost control, and growth plans, • Oversee day-to-day financial operations, including bookkeeping, payroll, pension, and contractor payments, • Manage VAT returns, HMRC filings, and business tax submissions, • Maintain banking processes, virtual card management, and expense workflows, • Manage and update employment contracts and HR policies, • Track holidays, onboarding, and compliance with employment regulations, • Support on software usage and contract renewals across key operational toolsAbout You, • You’re a qualified accountant (ACA, ACCA, CIMA or equivalent), • You’ve held senior finance roles in startups or high-growth businesses, ideally with consumer apps or community platforms, • You’re confident building models, setting up systems, and communicating financial insights to non-financial stakeholders, • You understand both strategic finance and operational delivery, and you’re happy doing both, • You’re comfortable operating in a flexible, part-time structure and can prioritise high-impact work, • You’re proactive, commercial, and able to adapt quickly in a fast-changing environment

Job Background/Context: ICM Global Credit Risk Management Services (CRMS) supports the credit production process by capturing and maintaining credit facility data for WLCR and CCR products globally. CRMS coordinates the alignment of policies, processes, controls, data, reporting and governance across wholesale lending capabilities. The pillar's core functions include: * Credit facility setup and maintenance * Excess approval management * Document custody and tracking * Regulatory reporting Responsible for the design, implementation and execution of processes to manage credit risks while ensuring a sound control environment at all times along with excellent client experience. Job Purpose: * Provide Leadership and Strategic Direction for CRMS globally including direct management of 300+ people. * Maintain close interaction and co-ordination with ICM, Banking, International, Citi Commercial Bank (CCB), Treasury and Trade Solutions (TTS), Risk Management, Operations, Legal and Finance * Maintain frequent and high level of interaction with senior management across all lines of defense including Product, Coverage and Functional lines in additional to various Local Regulatory Authorities * Cover diverse portfolio including Global and Top Tier Local Corporates, Commercial, Financial Institutions, Central Banks and Public Sector client segments. * Institute and ensure effectiveness of controls and processes meet all internal policies and regulatory requirements/expectations. * Lead projects and provide valuable input with various working groups created to enhance processes, controls, performance and efficiency supporting the strategic direction of ICM, Client and Citi. Key Responsibilities * Act as CRMS point of contact Globally; effectively represent at a senior level including global business forums. * Partner with global leadership in defining and executing CRMS target operating model in conjunction with many of the wholesale credit programs. * Effective control and management of the Global function. * Identification, development, and implementation of CRMS initiatives that increase efficiency, strengthen controls, data quality and positively improve the overall client experience. * Act as the key contact and take accountability for internal and external audits. * Lead projects and provide valuable input with various working groups created to enhance processes, controls, performance and efficiency * Partner with Product Management to reduce risk, automate and streamline through technological capabilities. * Recruitment and selection of staff. Coach, mentor, develop, train, motivate and evaluate team members including succession planning. * Represent global initiatives to standardize or refine the global credit process. Reassess processes, propose and contribute to implementation of enhanced and streamlined standard processes. Contribute to implementation of Institutional Credit Management global and regional strategic plans * Management of operational risk and controls by tracking and monitoring key performance indicators, regular and robust Manager Control Assessments (MCA), and use of continuous process improvement techniques to identify areas of weakness and implementing corrective actions as appropriate. * Building and maintaining a robust control environment across all areas of responsibility and elimination of manual touch points. Experience/Knowledge • An experienced, capable and influential manager who can deliver high quality service in a very demanding, constantly changing and frequently ambiguous environment., • Risk based thinking and analytical mind set; capacity to proactively anticipate, identify and resolve problems, • Significant operational experience in credit risk management or related areas., • Demonstrable ability to achieve positive outcomes against rigorous objectives., • Demonstrated knowledge of best practices and trends in credit risk management in addition to understanding the local regulatory environments., • Experience in applying strong project management discipline, governance & controls as well as change management programs and initiatives., • Product development and program management leadership preferably within the business. Bachelor’s / University degree. Master’s degree and managerial experience a distinct advantage * Demonstrate a consistent track record having worked as a Program or Project Manager, Transformation Lead, PMO or hands on credit and risk management experience * At least 15 years’ experience in Product Development, Banking or Credit Risk Management, including 10+ years of managerial experience. * In depth understanding of global and local trends in Financial reporting and standards including regulatory reporting. Competencies * Resilience, adaptability and the ability to stay focused. * Ability to achieve results through influence of stakeholders and clients and the leadership of and participation in virtual teams. * Ability to analyze complex, ill-defined problems and to develop practical solutions. * Ability to work in a dynamic and fast-paced environment. * Keen attention to details. Job Family Group: Operations - Transaction Services Job Family: Transaction Capture Services Time Type: Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. \n#J-18808-Ljbffr

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with around 3,000 offices in more than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.MUFG aims to be the world’s most trusted financial group through close collaboration among its operating companies, and to respond to all of the financial needs of its clients, serving society, and fostering shared and sustainable growth for a better world.MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges. Please visit our website for more information - mufgemea.com.The Project Governance IT Planning, Reporting & Administration team are part of the Technology department. The Head of IT Planning, Reporting & Administration is accountable for the planning and delivery of MUFG Bank London Branch’s portfolio of systems investment projects and consists of funding assigned to Bank London Branch provided by multiple MUFG Bank Head Office global business units.NUMBER OF DIRECT REPORTS2MAIN PURPOSE OF THE ROLEReporting into the Head of Project Governance, support the Head of IT Planning, Reporting & Administration team to:Own and drive portfolio and project reporting e.g. through the creation of the monthly portfolio reporting pack from updates made by Portfolio and project managers in Planview; creation of minutes and MI tailored for the target audience. Oversee correct accounting practices for MUFG Bank projects and delivery of key year / month end deliverables. Engage with IT Planning, Reporting & Administration; Central PMO; EMEA Region Executive Reporting; and Bank Head Office GITD teams to ensure investment portfolios are managed and overseen in a consistent manner. Key to this will be the usage / data quality of the “golden source” PPM toolset; as well as good working relationships with other centralised functions in Technology and Central PMO (e.g. Technology management team, Delivery Assurance, Portfolio Resource Management) Line manage 2 direct reportsKEY RESPONSIBILITIESOwn & Drive Portfolio & Project Reporting:* Maintain the MUFG Bank London Branch Investment Committee Terms of Reference ensuring the standard agenda aligns to overall governance requirements by consulting with Central PMO who support the EMEA Delivery Forum (EDF) and own the Project Delivery Lifecycle (PDLC) standards. Ensure there is an annual refresh; and interim updates maintained when key members move / join or when the scope of membership changes.* Define and maintain the annual calendar for MUFG Bank London Branch Investment Committee, ensuring dates are confirmed and invites issued to meet quorum requirements in the Terms of Reference. Ensure the MUFG Bank London Branch Investment Committee dates are published & maintained on the central calendar.* Work with the Head of Project Governance to define the agenda of each MUFG Bank London Branch Investment Committee forum aligning it to the Project Governance IT Planning, Reporting & Administration annual calendar, requirements from Bank Head Office (mainly GITD), EMEA region requirements (e.g. from EMEA Delivery Forum, EMEA Risk & Compliance teams, EMEA Finance SoX team), escalations, updates and decisions required from the Portfolio Committee’s under MUFG Bank London Branch Investment Committee governance and Central PMO on governance related requirements.* Draft the materials for each MUFG Bank London Branch Investment Committee. Manage the collation of inputs from portfolio leads and other teams – challenge the submission if not meeting minimum standards for reporting. Circulate and update the meeting materials with input from the IT Planning, Reporting & Administration management as well as the CIO. Publish in a timely manner. Produce auditable minutes of the meeting for record, ensuring all materials are saved / accessible for Controls & SoX purposes.* Support the Head of Project Governance to input items of escalation from the MUFG Bank London Branch Investment Committee onto the EDF agenda quarterly (and for any interim EDF meetings). This will include sharing any MUFG Bank London Branch investment project related risks/issues that need to be escalated. Ensure the updates to the EDF meet reporting standards and are provided promptly.* Work with Risk teams to deliver Risk Reporting into standing committees such as EORCC and ERMC. Attend the Risk Appetite working group. Review annually the EWI KRI’s which will need to be aligned against MUFG Bank London Branch investment portfolio controls in Open Pages. Monthly reporting of Top Risks (using the Planview Risk and Issue Log) and EWI.* Oversee the production cycle for the Joint Progress Meeting (JPM) meetings with GITD. Review and improve report submissions; ensure explanation of KPI’s is clear and meets the expectations of Head Office. Escalate to appropriate portfolio managers as well as the IT Planning, Reporting & Administration team when standards aren’t met. Engage in a pro-active role as the lead for JPM meeting operations and secretariat activities.* Assess and identify areas for continuous improvement within the JPM process to ensure: + Improved quality of submissions + Efficiencies in production* Establish and operate an enhanced structured bi-weekly health check for all MUFG Bank projects. Enabling a platform for portfolio leads to review progress and validate content of JPM reports prior to submission.* Throughout annual planning process, use data published by CPMO, provide quality assurance role to ensure data is complete and accurate.* Create reporting requirements to support Annual Planning Long and Short list inputs for Investco reporting.Oversee Correct Accounting Practices for MUFG Bank Projects:* Deliver compliant control and oversight of MUFG Bank London Branch investment project financials, including executive reporting & management of Bank monthly baseline via: + Calculation of monthly manpower costs + Manpower & non manpower actuals update & adjustment + Update Planview actuals & request re-forecast + Point of escalation for all Bank investment related financial queries + Present at the quarterly EMEA Information Disclosure Forum* Refresh, test and publish regular portfolio resource and financials reports, validating that it aligns to Finance“ golden source” of data with no data breaks. Where breaks are identified, publish communications to the technology team about when the fix will be delivered.* Ensure and attest that all reporting is consistent to a single golden source such that reports can be reconciled and align to provide confidence to senior management in both EMEA and Head Office.* Work with Finance to ensure that investment portfolio financial reporting is aligned with all relevant policies and is sustainable with changes in period / currency / entity.* Hold project managers & line managers to account for accurate data being published, ensuring data isn’t just\n#J-18808-Ljbffr

Job Title: Business Development Manager (Travel & Tour Operator Sector) Domain: Travel Spend Management, Tour Operators, Corporate Cards Location: London / Hybrid Term: Permanent / Full-time Reports to: Chief Commercial Officer (CCO) About us B4B Payments is part of the Banking Circle Group, a 1,000+ person ecosystem owned by the EQT investment organisation, which also includes Banking Circle (global payments, accounts, liquidity, and FX for financial institutions and regulated businesses), and YOULEND (revenue-based financing). B4B Payments is a fast-growing BaaS (Banking-as-a-Service) and embedded payment services provider offering card issuing and BIN sponsorship, and accounts, payments and FX to businesses, with the tools, APIs and infrastructure to allow clients and partners to build cutting-edge financial services. The B4B Payments leadership team has extensive payments experience, and is committed to driving continued growth and scale as we expand internationally, with a presence in the UK, Europe and US. We operate as an independent affiliate of Banking Circle, and while we are separate companies, we work closely together to deliver a market-competitive, and continually evolving product offering that augments established EMI licensed cards capabilities from B4B Payments with world-class payments, accounts and FX capabilities from Banking Circle. We are a global and diverse team, with our headquarters in London (UK), and offices in Newcastle (UK), Vilnius (Lithuania) and Boston (US). About the role We are seeking a commercially driven, entrepreneurial Business Development Manager to spearhead our expansion into the travel and tour operator sector. This is a high-agency, outbound-focused role where you will identify, engage, and close new business with tour operators, travel management companies, and education travel providers. Our primary offering for this sector is card-based spend management - enabling tour operators to efficiently distribute funds to tour directors, manage group travel expenses, and maintain real-time visibility and control over operational spending across multiple currencies and geographies. Beyond cards, there is significant opportunity to expand client relationships into payments, FX, and other embedded financial services. This is an early-stage growth role. You will be building a pipeline, shaping our go-to-market approach for the sector, and working closely with product and leadership to refine our offering based on real client feedback. We have growth ambitions for the space - you will be creating awareness, educating prospects, and demonstrating value through consultative, relationship-driven selling. If you thrive in ambiguity, enjoy the challenge of building out an opportunity space, and want to directly influence product direction based on market needs, this is the role for you. In the role you will: • Own outbound prospecting and pipeline generation - identify and engage tour operators, travel management companies, and education travel providers through multi-touch outbound sequences (LinkedIn, email, phone, events). Research and prioritise accounts based on fit signals, not just company size., • Run consultative discovery and sales cycles - understand prospect pain points around fund distribution, expense management, compliance, and operational complexity. Position our card-based spend management solution to address their specific challenges, even when our product is still evolving to meet their needs., • Handle objections and navigate complexity - you will encounter prospects who may have specific feature requirements we are developing. Your ability to build trust, articulate our roadmap vision, and find creative solutions will be critical., • Close deals and drive revenue - manage the full sales cycle from first touch to signed contract, with support from leadership. Negotiate commercial terms and onboard new clients successfully., • Shape our sector strategy - provide market intelligence and client feedback to product and leadership. Help define our ideal customer profile, refine messaging, and contribute to product roadmap priorities based on real prospect and client needs., • Leverage AI and modern sales tools - utilise AI-powered research, prospecting, and personalisation tools to increase efficiency and effectiveness. We expect you to be curious and experimental with new technologies. What you will need: • 3-5+ years in a B2B sales role, ideally selling financial services, payments, expense management, or SaaS solutions to mid-market or enterprise clients (travel industry experience is a plus but not essential)., • Proven track record of outbound prospecting and pipeline generation - you have built pipelines from scratch, not just worked inbound leads. You know how to get responses and book meetings,, • Consultative selling skills - ability to understand complex operational workflows, identify pain points, and position solutions that address real business needs., • Resilience and objection handling expertise - comfortable selling a product that is live and functional but still evolving, and able to turn objections into opportunities through creative problem-solving., • High agency and entrepreneurial mindset - you take ownership, move fast, and do not wait to be told what to do. You are comfortable with ambiguity and energised by building something new., • Strong commercial acumen - ability to structure deals, negotiate effectively, and understand the financial drivers of your clients' businesses., • Excellent communication skills - articulate, persuasive, and able to build rapport quickly with senior stakeholders (CFOs, Operations Directors, Finance Managers)., • Curiosity and adaptability with AI and sales technology - willingness to experiment with AI tools for research, prospecting, and personalisation., • English fluency required for both speaking and writing (additional European languages are a plus). The interview process: Initial call with a member of our team Skills and experience deep dive with the CCO Practical exercise: mock prospecting or discovery call Meet the team: Cultural fit conversation with team members What we offer: Competitive base salary plus commission structure 25 days annual leave Annual wellness day off Access to one-to-one confidential counselling sessions through our Employee Assistance Programme Access to retail & other discounts Vitality health care plan Learning & development support - Access to our GO1 our online learning platform to help continuously develop yourself Ride-to-work scheme Regular socials and relaxed working environment Make a difference: We are always on the lookout for talented individuals to help take us further - it is important to us to hire the right people for roles that work for both us and the individual. Equality: We strive to create a workplace that reflects the diverse communities we serve and where everyone feels empowered to bring their full, authentic selves to work. Teamwork: The strength of our team does not only lie in our combined experience and expertise but our ability to trust each other, no matter what. We understand that our best work is not produced by individuals but by enjoying collaboration as a team and supporting each other every day. Quality: We provide award-winning solutions and unsurpassed service that, together, deliver premium value to our clients. Innovation: Redefining the standard of excellence is in everything we do. Therefore, we are open to ideas that challenge the conventional views and drive innovation. The only constant in life is change and we believe that in order to stay relevant we must continuously improve and evolve with the changing needs of society. Trust: We strive to act in a manner that builds trust with our team, clients, business partners, and other stakeholders. We firmly believe that actions speak louder than words and transparency is key.

Role: Sales (Capture) Lead - Financial ServicesLevel: CL7Location: LondonAccenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.We are hiring an experienced sales professional with a background in originating, pitching and closing deals with Financial Services clients. You should possess demonstrable experience of identifying leads, managing the bidding process and influencing clients ideally within banking, capital markets, insurance and commercial banking.“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEOAs a team:The UKI Sales Team is responsible for originating, selling, and closing complex contracts typically >$10m in value. It is a dynamic team made up of Sales Captures and Bid Managers who lead and support opportunities that often combine the full breadth of Accenture service offerings. We work with most of the major clients across the Financial Services Sector as well as working with new players in the industry. This is an exciting and vibrant team who bring to bear the best of sales at Accenture within a team environment that positively encourages growth and promotion.What responsibilities will you have?- Originate, shape, and transact large and complex sales opportunities- Aligning Accenture’s value proposition to the strategic ambitions of our FS clients (either leading deals under $10m, or working under the direction of a Senior Sales Capture for opportunities over $10m)- Manage sales across the full opportunity cycle, including origination, seeking qualification and funding approvals internally, creating value propositions and submitting proposals, shaping client pitches, participating in negotiations, and closing opportunities- Own, develop, and manage relationships with key buyers and decision makers at existing and / or new clients- Collaborate with Accenture ecosystem partners- Commercial shaping of large and complex opportunities. Analyse and understand the client’s financial position and key priorities to determine key commercial terms and pricing mechanism, whilst delivering a strong Accenture internal business case- Lead the planning and execution of client pitches- Articulate compelling value propositions through contributing to the authoring of executive summaries which emphasise and evidence Accenture’s differentiation- Author responses to strategically important RFP questions (for example in describing the commercial model)- Manage Accenture approvals to build internal support for opportunities. This will include storyboarding, creating, and presenting written / visual content to senior internal stakeholders- Create and execute on winning sales strategies to ensure competitive advantage is built and maintained, including but not limited to developing:- Value proposition: How we plan to shape our commercial and technical solution, and which points we emphasise to differentiate ourselves from the competition.- Relationship strategy: Determine which interventions need to happen to build key relationships with our clients and ecosystem partners. Develop a plan that describes how, when and by whom these interventions will be completed.- Competitive analysis: What we see our competitors doing in the market relative to the opportunity we are working on, and what mitigations we can put in place to strengthen our approach / solution.- Coordinate large, global, and diverse teams (e.g., >20 people) to deliver to often compressed client procurement timelines- Develop junior talent within the sales team through active coaching- Participate in and help to prepare for negotiations for MSAs and Statements of Work- Manage pipeline and CRM records for your allocated opportunities / portfolio.

Role: Sales (Capture) Lead - Financial ServicesLevel: CL6Location: LondonAccenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.We seek a Senior Manager with measurable experience of sales / business development leadership gained within a professional services environment.Applicants should be able to demonstrate experience of originating and leading large and complex (in excess of $15m) sales within the Financial Services Sector (Banking, Capital Markets, Insurance, Commercial Banking).“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEOAs a team:The UKI Sales Team is responsible for originating, selling, and closing complex contracts typically >$10m in value. It is a dynamic team made up of Sales Captures and Bid Managers who lead and support opportunities that often combine the full breadth of Accenture service offerings. We work with most of the major clients across the Financial Services Sector as well as working with new players in the industry.You will play a senior role as 'first chair', identifying opportunities and leading the team to present prospective clients with compelling reasons to choose Accenture as their reinvention partner.What responsibilities will you have?- Originate, shape, and transact large and complex sales opportunities, aligning Accenture’s value proposition to the strategic ambitions of our FS clients leading deals over $15m.- Manage sales across the full opportunity cycle, including origination, seeking qualification and funding approvals internally, creating value propositions and submitting proposals, shaping client pitches, participating in negotiations, and closing opportunities.- Own, develop, and manage relationships with key buyers and decision makers at existing and / or new clients.- Collaborate with Accenture ecosystem partners.- Commercial shaping of large and complex opportunities. Analyse and understand the client’s financial position and key priorities to determine key commercial terms and pricing mechanism, whilst delivering a strong Accenture internal business case.- Lead the planning and execution of client pitches.- Articulate compelling value propositions through contributing to the authoring of executive summaries which emphasise and evidence Accenture’s differentiation.- Author responses to strategically important RFP questions (for example in describing the commercial model).- Manage Accenture approvals to build internal support for opportunities. This will include storyboarding, creating, and presenting written / visual content to senior internal stakeholders.- Create and execute on winning sales strategies to ensure competitive advantage is built and maintained, including but not limited to developing:- Value proposition: How we plan to shape our commercial and technical solution, and which points we emphasise to differentiate ourselves from the competition.- Relationship strategy: Determine which interventions need to happen to build key relationships with our clients and ecosystem partners. Develop a plan that describes how, when and by whom these interventions will be completed.- Competitive analysis: What we see our competitors doing in the market relative to the opportunity we are working on, and what mitigations we can put in place to strengthen our approach / solution.- Coordinate large, global, and diverse teams (e.g., >20 people) to deliver to often compressed client procurement timelines.- Develop junior talent within the sales team through active coaching.- Participate in and help to prepare for negotiations for MSAs and Statements of Work.- Manage pipeline and CRM records for your allocated opportunities / portfolio.

The Company: An established and award winning UK Bank. The Role: The Vendor Management Associate will sit within the Operations business area of the UK Bank and will support the Bank’s supplier lifecycle activities within a regulated financial services environment. This role plays a vital part in maintaining compliant, well‑governed third‑party relationships by supporting onboarding, due diligence, contract reviews, ongoing monitoring, and supplier offboarding. The Vendor Management Associate will work closely with teams across the banking business, ensuring that outsourced and third‑party services meet FCA regulatory expectations and align with internal policies and risk frameworks. The Vendor Management Associate will support the onboarding and offboarding of suppliers, ensuring all regulatory and internal policy requirements are met – reviewing supplier contracts where required. The Vendor Management Associate will gather and verify required documentation (due diligence, financials, security assessments, policies). Support the onboarding and offboarding of suppliers, ensuring all regulatory and internal policy requirements are met. Help administer the Bank’s supplier management tools (e.g., Gatekeeper), ensuring data is current and complete. Vendor Management Associate will assist in the preparation of supplier performance reports, KPIs, dashboards, and Monthly Supplier Review (MSR) packs. Assist with activities related to Operational Resilience and Business Continuity Management, ensuring supplier information aligns to important business services and regulatory reporting requirements. The Vendor Management Associate will maintain up‑to‑date supplier records, pricing information, contract registers, and system repositories. The Candidate 2-3 years Operational experience with some experience in Supplier Management within Financial Services and an interest in developing expertise in supplier management/vendor management. An understanding of third-party relationships supporting Financial Services business. An appreciation and understanding of FCA Outsourcing regulations.

We offer corporates and institutions convenient, efficient and secure real-time online banking, ability to support domestic and international transfers and collections, access to high value and low value clearing systems, support by regional and in-country cash management specialists across EMEA pr

We’re looking for a proactive and switched-on Business Operations Coordinator to join a fast-growing investment banking team in a global investment bank. Business Operations Coordinator – Investment Banking Team. This is a newly created role to support the M&A Business Manager to provide ana

You will be responsible for overseeing the full application lifecycle - from design and implementation through to BAU support - ensuring systems effectively support core banking operations and internal business functions. Application Development & Support Manager. Application Development & S

Act as a trusted technology partner to Traders, Sales Traders, Compliance, Risk, and Operations, translating business needs into technical solutions. A City based Banking institution is seeking a Systems & Application Support Specialist with strong Fidessa trading platform expertise to support t

Our client is a leading international bank based in London seeking an Account Services Officer to support account service operations and electronic banking activities within a regulated financial services environment.Candidates must be fluent in Mandarin and English.The role is office based, five da

The Head of Trade Finance will provide strategic leadership and direction to the Trade Finance Operations team, with a strong focus on originating, developing, and expanding new trade finance business. Reed Banking & Financial Services is proud to be exclusively representing a well-established i

Account Service Administrator (Banking). Account Service Administrator (Banking). Handle account service operations, including account opening and closing, FX, Remittance, internal account transfer, E-banking maintenance and static data updates in internal systems.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. At HSBC, we’re d

Strong understanding of banking operations, digital transformation, and the core technology challenges facing large institutions. Expertise in managing long, complex enterprise sales cycles with multiple stakeholders and business units. The OpportunityThis is a high-impact, strategic sales role for

As an AI Product Manager at the Corporate and Investment Banking operations team, you will leverage your AI and leadership expertise to set strategy and lead researchers, engineers, and designers building agentic AI pipelines and orchestrations to automate bank operations and workflows. Experience d

A leading global bank is seeking an AI Product Manager Lead for their Corporate and Investment Banking operations team. The role involves defining the AI product strategy, collaborating with executive leaders, and leading product managers through the product lifecycle.

OverviewRHB Banking Group has announced the appointment of Vashta Mahendran as its new Group Chief Operations Officer, effective 1 July 2025.

Job Description International Bank in the city of London currently seek an Assistant Manager of branch operations with proven experience in banking backend operations and/or treasury backoffice functions. Key Responsibilities - Assisting department head in monitoring daily activities and task as d

Job Description The Company: An established and award winning UK Bank.The Role: The Third Party Supplier Associate will sit within the Operations business area of the UK Bank and will support the Banks supplier lifecycle activities within a regulated financial services environment.This role plays

Deputy Head of Operations role, Asian bank, City of London. To support the Head of Operations and Deputy General Manager covering execution of multiple banking products and operational processes including but not limited to: Domestic and International Payments; Bilateral and Syndicated Loans Adminis

Experience in loan or asset management, portfolio surveillance, or loan operations within banking, credit, or a servicing environment. You will work with loan and portfolio systems, including CREW, WebLedge, and SPGLE, plus shared drives as appropriate. Asset Management Asset Loan Man….

A large Asian bank is seeking a VP Transaction Banking for its Customer Support Operations in London. Candidates should have a Bachelor's degree and 5-10 years of experience in banking customer support. This is an opportunity to lead a significant aspect of the bank's operations in EMEA.

Building effective client relationships with peer-level stakeholders across all business and technical domains including IT, Operations and Risk.

Provide assistance to the Group Treasury Business and Banking Lead and the Treasury Operations Analyst to provide the banks with the relevant information for their Know Your Customer requirements for any banking operational accounts. Work with the Senior Treasury Operations Specialist and the Treasu

A leading banking institution is seeking an Operations Controller for used leasing in Watford.

Our client, a leading global investment bank, is seeking an Application Support Manager to oversee mission-critical applications across their front-to-back office operations. You should have significant experience leading application support teams in financial services, ideally investment banking, w

As part of the Commercial Banking practice, you’ll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the delivery lifecycle starting from strategy and proposition definition, to detailed operations and tech design, and being part of engineerin

A Corporate and Investment Bank is seeking a candidate for their Middle Office Operations to provide technical support and ensure compliance with banking requirements.

A leading automobile finance company in the United Kingdom is seeking a Treasury Analyst to manage daily operations related to car financing and banking processes. The role involves financial analysis and project management in the fast-paced auto finance sector.

Production / Operations Engineer – Investment Banking. One of our Investment Banking clients is seeking an interim Production/Operations Engineer. Experience in Production Support / Systems Operations.

An established organisation is looking to appoint a capable and motivated Treasury Operations Assistant to join its finance team on a 12-month fixed‑term basis, with the possibility of extension. Treasury Operations Assistant - Cash & Banking.

Asset Management –Operations- Alternatives Private Execution and Closing- Analyst- London. Operations is a dynamic, multi-faceted division that partners with all parts of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. In addition, Oper

Asset Management Operations - Alternative Investment Client Services - Analyst - London. Founded in 1869, we are a leading global investment banking, securities and investment management firm. The role will consist of being a member of the Global Alternative Investment Client Service team (part of G

As the Head of Banking Operations, you will be the foundational leader responsible for building, scaling, and leading a world‑class, multi‑jurisdictional banking operations function from scratch. This includes overseeing the effectiveness of our partners' AML transaction monitoring, sanctions sc

Reports to: Head of Front Office Treasury. Support the execution of front‑office treasury operations, including monitoring liquidity, executing transactions, preparing valuations, and maintaining banking relationships. The Apex Group was established in Bermuda in 2003 and is now one of the world's

VP Transaction Banking – Customer Support Operations. Knowledge, Skills, Experience and Qualifications, VP Transaction Banking - Customer Support Operations. VP Transaction Banking - Customer Support Operations for a large Asian bank based in the City of London.

Regulatory Reporting Analyst | Banking | London Your new company Working for an international bank in their London City office, you will join an established finance function in a varied role with wide exposure to different aspects of the finance function. They are well established in the market and offer their employees a great working experience with opportunities for progression and a comfortable working environment. Your new role • Prepare and submit regulatory reports to bodies such as the PRA, FCA, and the Bank of England., • Ensure accuracy and completeness of data used in regulatory returns., • Perform daily, monthly, and quarterly regulatory reporting tasks (e.g., COREP, FINREP, PRA returns)., • Monitor changes in regulatory requirements and support implementation of new standards., • Reconcile regulatory data with finance, risk, and operations systems to identify discrepancies., • Support internal audits and regulatory reviews by providing required documentation and explanations., • Work with Finance, Risk, Treasury, and IT teams to resolve data or reporting issues., • Maintain and update internal reporting process documentation., • Assist with system and process improvements to enhance reporting efficiency and accuracy., • Provide ad‑hoc analysis to senior stakeholders on capital, liquidity, and risk metrics.What you'll need to succeed, • Part-qualified/Finalist (ACCA, CIMA, or equivalent), with strong progress toward full qualification., • Solid understanding of core accounting principles and financial statements., • Exposure to regulatory reporting (e.g., COREP, FINREP, PRA returns) or strong willingness to learn., • Strong analytical skills, with the ability to interpret complex data and identify inconsistencies., • High attention to detail, ensuring accuracy in all reporting and reconciliation tasks., • Competitive salary, • Annual performance bonus based on individual and team outcomes., • Study Support, • Comprehensive benefits package, including pension contributions, medical insurance, and life assurance. 4568911

Front Desk / Front of House Hotel Receptionist A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills. If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator Candidates will need to be available on a Full-Time, Permanent basis. SALARY: Competitive LOCATION: Central London (Zone 1) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, morning and evening shifts including weekends – flexibility is required for both shifts with day/days off on rotation JOB OVERVIEW We have a fantastic new job opportunity for a Full-Time Front Desk / Front of House Hotel Receptionist to provide a welcoming, efficient service for guests while maintaining accurate records and supporting daily hotel operations. As a Front Desk / Front of House Hotel Receptionist you will handle guest enquiries, process reservations and ensure smooth check-ins and check-outs while delivering excellent customer service. Working as a Front Desk / Front of House Hotel Receptionist you will support communication across departments, promote hotel services and help maintain a well-organised and professional front office environment. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties and responsibilities as the Front Desk / Front of House Hotel Receptionist include: • Guest Management: Maintain confidential guest records and update information in the PMS, • Guest Registration: Greet, register and process guest check-ins, ensuring required security information is obtained, • Room Coordination: Manage room changes and communicate special requests to relevant departments, • Financial Administration: Prepare End-of-Day reports, banking and credit checks, notifying management of issues, • Billing Accuracy: Ensure guest bills are accurate, posted correctly and processed efficiently, • Communication Support: Answer internal and external calls, handle enquiries and manage switchboard cover, • Correspondence Handling: Manage faxes, messages and guest communications for hotel departments, • Reservations: Take reservations via phone, fax, email or in person, following company sales policies, • Upselling: Promote hotel facilities and stay informed on rate structures and promotions, • General Knowledge: Maintain awareness of facilities, local attractions and transport routes, • Safety Compliance: Follow health, safety and emergency procedures and adjust hours as needed to maintain service CANDIDATE REQUIREMENTS • Previous experience in a customer-facing or front of house role, • Proven experience of delivering excellent customer service, • Experience with administrative duties and maintaining accurate records, • Strong communication and multitasking skills, • Ability to work flexibly across morning and evening shifts, • Confident using hotel systems or similar booking / CRM software, • A professional, friendly and organised approach HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14419 Full Time, Permanent Customer Service / Hospitality Jobs, Careers and Vacancies. Find a new job and work in Central London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

A globally recognised, award winning PE backed SaaS business require an experienced Global CFO. Following significant investment from a Private Equity firm, the business is now entering a major scale‑up phase. With a global team operating across the UK, US, Australia and Asia‑Pacific, the business is building the foundations of a world‑class, investor‑ready SaaS organisation primed for rapid and capital‑efficient global expansion. This is a pivotal appointment. The CFO will be the CEO's closest strategic partner, helping transform global finance operations and embedding the discipline, insight, and cadence required for high‑velocity growth in a PE-backed environment. The CFO will combine investor‑grade financial leadership with a hands‑on, execution‑focused approach, shaping the financial engine room of a business undergoing step‑change transformation. If you are a commercially minded, detail‑driven SaaS finance leader who wants to help scale a global SaaS company, this is one of the most exciting CFO mandates in the market. Key Responsibilities: Commercial Partnership Partner closely with Sales, Marketing, Product and Engineering on pricing, forecasting, deal structures, and unit economics. Improve commercial accuracy, revenue predictability and financial insight across the organisation. Financial Leadership & Value Creation Provide full financial stewardship, ensuring high‑quality reporting, governance and decision‑making. Translate strategy into measurable plans and performance targets aligned to the $100m ARR ambition. Drive predictable performance, operating leverage, and long‑term value creation. Execution & Scaling Standardise and automate financial systems, processes and reporting. Establish and lead a high‑performing global finance function. Operate with sleeves rolled up, particularly through periods of rapid scale‑up and change. Governance, Risk & Compliance Lead global reporting, audits, compliance and risk management across multiple geographies. Deliver PE-standard board packs, reporting and investor engagement. External Stakeholders Lead global liquidity, tax and banking relationships. Support the CEO and Board on funding strategy, value-creation planning and long-term exit readiness. Candidate Profile: Skills and experience required: Proven experience as an International CFO in a PE-backed and high-growth SaaS business Demonstrated ability to scale finance functions across multiple geographies Deep expertise in SaaS metrics, subscription economics, forecasting and revenue recognition Qualified ACA, ACCA, CIMA or equivalent Strong commercial partnering across Sales, Marketing and Customer Success functions Extensive experience in board reporting, governance, and investor engagement Experience supporting private equity value-creation plans and exit readiness Exposure to international expansion and complex global operating environments Personal Attributes: Trusted strategic partner to the CEO and leadership team Highly hands-on, execution-oriented leader who leads from the front Commercially astute, intellectually rigorous, and outcomes-focused Comfortable operating across strategy and detail Technologically literate with a bias toward automation and data-driven decision-making Why This Role? Join at a strategic inflection point post‑PE investment Shape and build all aspects of a global finance organisation Partner directly with a growth‑driven CEO and experienced Board Influence every revenue, product and investment decision Play a defining role in scaling a category‑leading SaaS business towards a major value‑creation event

Deputy Shift Leader – Engineering Department: Engineering Services Reports To: Engineering Services Manager Working Pattern: Shift-based, aligned to site operational requirements Role Overview The Deputy Shift Leader – Engineering plays a key role in delivering high-quality Planned Preventative Maintenance (PPM), reactive maintenance, and emergency response services in line with contractual and operational requirements. With a primary focus on electrical systems, this position includes acting as a High Voltage (HV) Authorised Person when required, ensuring the safe, compliant, and reliable operation of site electrical infrastructure. This role combines strong technical expertise with developing leadership capability. You will support the Shift Leader and site management in maintaining operational continuity, strengthening client relationships, and upholding the organisation’s professional standards and reputation. Key Responsibilities 1. Compliance & Technical Operations Deliver PPM activities in accordance with maintenance schedules, statutory requirements, and industry best practice Maintain engineering standards to maximise plant reliability, asset lifespan, and system performance Ensure full compliance with Health & Safety legislation and site-specific policies Accurately complete maintenance documentation, reports, and QA records Respond promptly to reactive electrical tasks and service desk requests Act as HV Authorised Person when required, following Permit to Work and approved switching procedures 2. Fault Diagnosis & Minor Works Diagnose, troubleshoot, and rectify faults across electrical distribution systems and associated building services infrastructure Undertake minor installations, system modifications, and upgrades as required Maintain and repair lighting systems, distribution boards, and associated components Support technical surveys and provide material specifications and cost estimates for minor works 3. Coordination & Operational Support Act as a key point of contact for client maintenance queries, escalating complex issues where appropriate Supervise subcontractors and specialist vendors, ensuring Safe Systems of Work and high-quality service delivery Review, implement, and maintain SOPs, RAMS, and electrical switching schedules Support coordination of engineering resources across nearby sites to maintain operational resilience Provide leadership support to colleagues, promoting teamwork, accountability, and performance excellence 4. Health, Safety & Environmental Compliance Maintain strict adherence to company and site HSE standards Ensure correct use and compliance of PPE at all times Participate in incident reporting, investigations, and corrective actions Support internal and external HSE audits and compliance reviews Review and update Risk Assessments and Method Statements (RAMS) as required Actively promote a zero-incident culture and support management-led HSE initiatives Qualifications & Experience Essential Completed Electrical Apprenticeship (or equivalent) within building maintenance or facilities management City & Guilds 2360 Parts 1 & 2 (Electrical Installation) or equivalent 17th or 18th Edition IEE Wiring Regulations certification Strong working knowledge of electrical and mechanical building services systems Proven experience in PPM delivery, fault diagnosis, reactive maintenance, and inspection/testing Sound understanding of Health & Safety legislation and best practice Strong organisational, communication, and team collaboration skills Desirable City & Guilds 2360 Part 3 (or equivalent) HV Authorised Person status or experience working under Permit to Work systems Experience within critical environments (e.g., multi-site portfolios, banking, data centres) Familiarity with Building Management Systems (BMS) Working knowledge of UPS systems, emergency power infrastructure, and standby generation PASMA and/or IPAF certification Strong IT literacy, including MS Office and CAFM/PPM platforms Previous supervisory experience or clear ambition to progress into leadership roles Working Hours Based on a defined shift pattern aligned to site operational requirements Flexibility required for shift cover, emergency call-outs, and overtime where necessary All working hours and overtime arrangements comply with the Working Time Directive This role is ideal for a technically strong Electrical Engineer ready to step into a developing leadership position within a professional, safety-led engineering environment.

Day Supervisor (Electrical Bias) Role Overview We are seeking an experienced Day Supervisor (Electrical Bias) to support the fit-out and transition to full operation of a new corporate headquarters. Initially a temporary role (potentially until the end of 2024), there is scope for permanency as the building moves into steady-state operations. The successful candidate will act as the day-to-day operational supervisor during the fit-out phase, responsible for safe electrical isolations, power restoration, and the issuing and management of Permits to Work (PTW) for contractors. As the building progresses toward live operation, the role will support mobilisation, commissioning, and operational readiness activities. This is a unique opportunity to be involved from mobilisation through to full operation of a best-in-class smart building, gaining exposure to cutting-edge FM technologies and future-focused operating models. The Building The new headquarters incorporates industry-leading smart building technologies, including: • Fully integrated BIM (Building Information Modelling) platforms - Client concierge and digital service systems - A highly connected, data-driven environment designed to enhance efficiency, resilience, and sustainability Key Responsibilities Supervisory & Operational Duties • Act as Day Supervisor, overseeing daily site activities and contractor interfaces - Safely isolate and restore LV electrical systems to support fit-out works - Issue, manage, and close Permits to Work in full compliance with site procedures - Liaise with engineering contractors, shift teams, Engineering Manager, and Permit Manager to plan and execute works safely - Support fit-out contractor activities, including isolations, connections, permits, and access arrangements Mobilisation & Transition Support • Undertake structured training and system familiarisation as part of the Soft Landings process - Support the Shift Supervisor in developing operational processes and building configuration - Witness commissioning activities and review project and handover documentation - Assist maintenance teams during quieter project phases Operations & Maintenance • Maintain systems and assets using data-driven tools and digital platforms (training provided) - Raise, manage, and close jobs using PDAs and CAFM systems - Maintain accurate maintenance and permit records for directly employed staff and subcontractors - Investigate faults, identify root causes, and produce clear, timely reports - Prepare reports and technical documentation as required by the Engineering Manager or Shift Leader Continuous Improvement & Safety • Promote safe working practices, quality standards, and best-practice methodologies - Identify smarter, more efficient ways of working and contribute to continuous improvement initiatives - Support team performance, culture, and operational standards Skills & Experience Essential Technical Experience • Previous experience as a Building Services Engineer (electrical bias) - Practical experience within critical environments (corporate banking or data centre preferred) - Proven experience with Permit to Work systems and electrical/water isolations - Strong working knowledge of HVAC and associated building services systems - HV switching experience (11kV–33kV) – essential Qualifications • HV switching qualification and/or demonstrable experience (up to 33kV) - City & Guilds Electrical qualifications (Parts 1 & 2 or recognised apprenticeship) - 18th Edition BS7671 Wiring Regulations - C&G 2391 Inspection & Testing - ACoP L8 (Water Hygiene) - IOSH qualification - Willingness to be authorised as LV Authorised Person (LVAP) on site Technical Knowledge • BMS and building control systems - HVAC plant including chillers, AHUs, FCUs, and VAV systems - LTHW boilers - Life safety systems - 400V LV distribution systems - UPS and 2N power distribution architectures - STS / ATS systems - Standby generators - Smart buildings, IoT, and emerging technologies - Energy management and optimisation strategies Personal Attributes • Self-motivated, flexible, and eager to learn new tools and technologies - Strong customer-facing and communication skills - Calm under pressure with the ability to work to strict timescales - Proactive and solutions-focused mindset - Comfortable working independently or in a large, multi-disciplinary team - Willingness to adjust working patterns and support weekend working when required Core Competencies • Team player who leads by example and promotes high standards - Strong commitment to safety, quality, and compliance - Excellent organisational, coordination, and reporting skills - Confident PC user with experience of digital FM tools - Proven experience in HV operations and critical services environments