Banking operations jobs in HorleyCrear alertas

Data Centre Contract Manager – West Sussex OTE Earnings: £95,000 - £100,000 Salary c£82,000+ Annual Bonus 15% + Car Allowance + Mgmt Package (pensions/private medical) Client: Leading Global Facilities Engineering company. Contract with a Leading Investment Bank & Asset Management Organisation About the Opportunity We are partnering with a global leader in facilities engineering to recruit an experienced Data Centre Contract Manager for a prestigious mission-critical site supporting one of the world’s foremost investment banking and asset management firms. This is an exciting opportunity to join an innovative, high-performance environment, ensuring the highest levels of operational excellence and resilience within a 24/7/365 data centre. In this pivotal role, you will lead a large, skilled engineering team, driving operational efficiency and service delivery within a critical banking facility. Your expertise will be key in maintaining the reliability and availability of high-voltage systems, critical engineering infrastructure, and building services—fundamental to the client’s business continuity and success. Your Role & Responsibilities:- As Data Centre Contract Manager, you will be responsible for ensuring the seamless operation of one of the most mission-critical sites in the financial sector. Your key responsibilities will include:- • Leadership & Team Development: Lead a talented engineering team, driving performance, delivering training, and planning for future succession. Inspire high levels of service excellence and foster a collaborative environment., • Operational Excellence: Oversee 24/7 operational management of the data centre, ensuring continuous availability and compliance with service-level agreements (SLAs)., • Client Relationship Management: Build and maintain strong, strategic relationships with key stakeholders in the client organization, identifying opportunities to enhance service offerings and add value., • Engineering & Facilities Management: Take responsibility for all engineering, maintenance, and high-voltage systems, ensuring the critical infrastructure is maintained to the highest standards., • Compliance & Safety: Ensure rigorous adherence to health and safety standards, operational protocols, and regulatory compliance within the high-security environment., • Commercial & Financial Management: Oversee the contract’s commercial aspects, including budgeting, forecasting, and driving efficiencies to ensure maximum value and profitability. What We’re Looking For The ideal candidate will bring a wealth of experience in critical engineering environments—preferably within data centre management or facilities management in mission-critical settings. You will be a forward-thinking, proactive leader with the following qualifications and expertise: • Expertise in Critical Environments: Extensive experience in managing or engineering high-availability environments, with a strong focus on critical infrastructure, high-voltage systems, and data centre operations., • Proven Leadership & Management Skills: Demonstrated ability to lead and inspire high-performing engineering teams, delivering both operational excellence and service innovation., • Commercial Acumen: A strong track record in managing budgets, contracts, and SLAs, with an eye for driving cost-effective, value-adding decisions., • Strong Client-Facing Skills: Excellent communication and interpersonal skills, with the ability to influence senior stakeholders and build lasting relationships., • Technical Expertise: Solid background in building services, facilities management, and critical engineering systems. What You’ll Gain This role provides an exceptional opportunity to take ownership of one of the most high-profile data centre operations in the financial sector. You will play a critical part in shaping the future of a world-class mission-critical facility while working for a leading global facilities management business. This is your chance to contribute to the ongoing success of an investment bank and asset management firm renowned for its innovation and impact. • Competitive Salary & Benefits: Attractive salary package, OTE earnings of £95,000 - £100,000, annual bonus, car allowance, private pension, and comprehensive healthcare., • Career Development: Access to industry-leading training and development opportunities, with the chance to progress your career within a dynamic and growing business. If you are an experienced Data Centre Contract Manager with the passion and expertise to manage mission-critical facilities in a fast-paced, high-pressure environment, we want to hear from you. Let me know if you want any additional tweaks or more information included in the ad!

Laduree Store Manager Airport Job Description Job Title: Store Manager Ladurée, Gatwick, North Terminal Location: Gatwick Airport North Terminal Reports to: Cluster Manager Ladurée is seeking a dedicated and experienced Store Manager to lead our store at Gatwick Terminal North. As the face of our iconic brand, you will take full ownership of boutique operationsdelivering an exceptional customer experience tailored to both international travellers and local clientele, while ensuring compliance with both Ladurées high standards and all airport-specific protocols. This role requires a confident, commercially minded leader who thrives in a premium retail environment and understands the unique demands of operating within an international travel hub. Key Responsibilities: Leadership & Operational Excellence Manage all day-to-day operations of the Store, ensuring alignment with Ladurées brand standards and Heathrow Airport procedures. Lead, inspire, and develop a high-performing team with a strong focus on service delivery, efficiency, and high-end retail. Oversee team scheduling, shift coverage, and resourcing to align with peak trading hours and airport flow. Customer Experience Tailored to Travellers Deliver a luxury retail experience that is warm, efficient, and tailored to both time-sensitive travellers and local business customers. Ensure your team greets every customer with professionalism and elegance, creating a lasting impression of the Ladurée brand. Handle customer concerns with empathy and discretion, maintaining high standards of satisfaction and loyalty. Compliance & Brand Standards Ensure strict adherence to all Ladurée operational procedures, including food safety, packaging, service etiquette, and visual merchandising. Maintain full compliance with all Heathrow Airport regulations, including security, staff conduct, health and safety, and trading requirements. Serve as a key liaison with airport management and compliance teams when needed. Sales & Commercial Performance Drive boutique revenue by maximising sales, promoting seasonal products, and delivering outstanding team performance. Use KPI data to track performance and implement sales strategies to exceed targets. Lead upselling and cross-selling initiatives to optimize customer spend and boutique profitability. Presentation & Stock Control Ensure store presentation, product displays, and cleanliness meet Ladurées standards at all times. Oversee daily stock levels, conduct accurate inventory checks, and manage stock rotation for product freshness. Collaborate with supply chain and logistics teams to forecast needs and prevent shortages, particularly during seasonal peaks. Communication & Reporting Report on boutique performance, customer feedback, and operational matters to senior management regularly. Support a culture of open communication within the team, sharing updates on new products, promotions, and procedures. Take accountability for boutique financials, including cash handling, reconciliation, and daily banking. Team Collaboration and Communication Foster a positive work environment, encouraging teamwork and collaboration among team members. Attend and participate in regular team meetings, ensuring alignment on new products, promotions, and company policies. Communicate effectively with the Cluster Manager, providing updates on store activities, customer feedback, and team performance. Key Requirements Minimum 2 years of experience as a Store Manager or Senior Supervisor high-end retail and hospitality. Demonstrated leadership and team management skills in high-volume, customer-facing environments. Deep commitment to customer service with the ability to tailor the experience to a diverse, international clientele. Strong understanding of retail KPIs, sales analysis, and operational reporting. Familiarity with POS systems, inventory software, and cash handling procedures. Full flexibility to work early mornings, evenings, weekends, and holidays as per Heathrows trading schedule. Desirable Passion for macarons and pastries, and the Ladurée brand. Experience working in an airport or high-footfall location. Additional language skills are valued due to the international nature of the clientele but not necessary Benefits Competitive salary + monthly Travel Allowance. Generous employee discount on all Ladurée products. Career development and growth within an internationally renowned high-end brand. Work in a prestigious environment with exposure to a diverse, global customer base. Note : All applicants must pass security clearance and background checks required by Gatwick Airport before employment can commence. TPBN1_UKTJ

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