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About the job Company Description The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Job Description What you'll do... Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Deal with the arrival and departure processes for all guests, ensuring all standard operating procedures are adhered to. Deal with in-house guests’ requests, recording all feedback as per our standard operating procedures. Responsible for ensuring the accuracy of guest billing, financial transactions and the Reception float. Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures. Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures. Ensures all guests are quoted the correct rate as per the selling strategy and website. Ensure all telephone calls are answered as quickly and efficiently as possible. Maintain observation over guests and guest’s property to ensure security alerts are kept to a minimum. Report any maintenance issues to the correct department and check to ensure the work has been completed. Ensure the integrity of the public area and back of house areas are maintained at all times, with deficiencies corrected immediately. Collaborate with all other teams in the hotel, and all outsourced business partners to ensure the utmost satisfaction for our guests. Ensure the Reception desk is clean, tidy and presentable at all times. You will be a member of the hotels’ crisis and fire teams. Qualifications What we're looking for... It's all about attitude for us, someone who enjoys being helpful to others and isn't easily flustered - there's a smaller team working at night so confidence and knowing how to work things out by yourself are key Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you... Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
ABOUT US AGM Relocation Ltd, (hereinafter referred to as the “AGM Group”) is the parent company and home of some of the industry’s most respected moving and relocation companies. AGM Bishops is dedicated to providing the very best in relocation, no matter whether you are moving house, relocating your business, moving abroad or simply looking for secure storage. Established in 1854 in Pimlico, London, Bishop's Move has expanded to a removal network of over 20 branches across the UK and Europe. Renowned as the leading moving company in the UK, we offer the highest in relocation services, including home removals, international moves, secure furniture storage and efficient business relocations. Position: HGV DRIVER & REMOVALS PORTER We are seeking an enthusiastic and experienced Class 2 Driver that is looking for a new challenge within removals to join a fantastic growing team based in Ely, Cambridgeshire. You will be responsible for driving, moving and handling customers household/ personal possessions. Main Roles & Responsibilities: - Initially shadowing current Drivers to secure knowledge of the role, routes and build confidence - Interacting and communicating effectively with our Customers and Colleagues in the movement of good across UK and Europe - Provide assistance in the moving and handling of customer goods, including driving to and from location (long and short distances) across the UK and Europe - Packing and wrapping customer goods before manually and physically lifting (aided and unaided) onto vehicles or into location - Completing the necessary on the job paperwork to a high standard - Undertake daily vehicle and safety checks, routine maintenance (e.g. oil and water checks) and report any defects. - Following H&S Guidelines and carrying out Banks-person duties - Undertake the regular training required as part of the Driver Continuing Professional Competence (CPC qualification). Remuneration & Benefits Package: - Competitive Salary starting from £14.25 (per hour) and rising - Days & Hours:· Normal days of work: Monday to Friday. (Occasional weekends) - Hours - 45 hours per week (weekdays) times can vary depending on the job and can finish late on occasion. - Based out of the Ely depot - Permanent, full-time - 20 days holiday + 8 bank holiday - Company pension - Access to a leading Employee Engagement Platform provider offering lifestyle saving and discounts on most high street retailers & services, reward and recognition programme. - Employee Referral Scheme - Career development opportunities - Company awards & events - Free On-site parking Experience & Qualifications: - Full UK drivers’ licence (no more than 6 points) – Essential - Valid CPC qualification and licence – Essential - Excellent customer service and organisational skills – Essential - Experience in Heavy Goods Vehicles driving – Essential - Previous removals sector experience - Desirable - Multilingual – Desirable - Previous warehouse/ Forklift experience – Desirable Applicants of whom are successfully offered employment within one of the AGM Group companies will be subject to referencing, a basic criminal records check from the Disclosure & Barring Service, standard Identification and Right to Work as part of the pre-employment checks. (Strictly no agencies please)
Night Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 60 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: Possess comprehensive knowledge of the company PMS system, Rezlynx. Possess excellent presentation and interpersonal skills. Skilled in checking arrivals lists, credit limit reporting and cash handling. Knowledge of standard PC packages and computerized reservations systems. Proficient in handling general clerical and administrative tasks. Be flexible, will have great attention to detail. possess the ability to work independently. Excellent command in English, both in oral and written. · be extremely knowledgeable in regards to the company services, standards & products. · commercially and financially astute. · provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
Job Title: Office Manager (Part-Time) Location: Remote-Based Role Hours: 15 hours per week Experience Level: Suitable for graduates or above Salary: £13.50 - £14.50 an hour About True Honour True Honour is a dedicated charity focused on supporting and empowering individuals impacted by harmful practices, such as forced marriages, honour-based abuse, and domestic violence. Founded with a commitment to creating safer, more inclusive communities, True Honour provides direct support services, advocacy, and educational programs to raise awareness and prevent future harm. Through collaborations with law enforcement, community organisations, and other charities, True Honour aims to break cycles of abuse and create lasting, positive change for those affected. Our mission extends beyond immediate support. We work to educate the broader community, challenge harmful cultural practices, and advocate for the rights and dignity of all individuals. As an organisation rooted in compassion, respect, and resilience, True Honour is committed to empowering individuals to rebuild their lives free from violence and oppression. Overview We are looking for a dedicated and organised Office Manager to join our team part-time, working remotely. The Office Manager is a crucial role within True Honour, responsible for ensuring the efficient operation of the charity. The position combines various administrative, organisational tasks with a focus on facilitating fundraising efforts, event coordination, and community outreach. The Office Manager will work closely with staff, volunteers, and stakeholders to streamline operations, enhance communication, support with driving the organisation's goals forward Key Responsibilities Administrative Support: Provide day-to-day administrative assistance, including scheduling and managing appointments and meetings. Organise and maintain digital files, ensuring quick and easy access to key documents. Update and maintain the company’s databases and contact lists, ensuring all information is accurate and up to date. Assist with processing invoices, and coordinating with finance as required. Respond to incoming emails and inquiries in a timely and professional manner, ensuring effective communication with clients, team members, and stakeholders. Arrange virtual and occasional in-person meetings, including scheduling, and following up on action points. Serve as the point of contact for team communications and announcements, ensuring information is shared effectively across the team. Information Collation and Data Management: Gather, collate, and organise information from various sources for project and reporting purposes. Conduct research as needed to assist with specific projects, compiling findings and preparing summaries. Compliance and Security: Maintain compliance with GDPR requirements, handling sensitive information with complete confidentiality. Ensure DBS (Disclosure and Barring Service) checks are complete and current for the role. Funding & Grant Applications: Research and identify potential funding opportunities, such as grants, sponsorships, or partnerships. Write and submit compelling grant applications, ensuring alignment with the organization’s goals and funder guidelines. Track deadlines for funding applications and ensure timely submissions. Monitor and report on the progress of active bids and funding applications. Key Requirements: Experience and Skills: Ideally a minimum of two year’s experience in a similar administrative or manager role, demonstrating knowledge and competence in office management practices. High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent written and verbal communication skills, with the ability to manage both professional correspondence and client interactions effectively. Strong attention to detail, ensuring accuracy in data entry, report preparation, and information collation. Effective time management skills, with the ability to prioritise tasks and manage workload independently. Desired Attitude and Approach: Proactive and Resourceful: Able to anticipate needs and take initiative without direct supervision, addressing challenges with a solutions-focused approach. Flexible and Adaptable: Willing to take on a variety of tasks as needed, adjusting priorities in a fast-paced, remote work environment. Positive Attitude: Approaches each task with enthusiasm and a willingness to learn and grow within the role. Professional and Reliable: Upholds high standards of professionalism, with a strong sense of responsibility and dependability. Confidentiality: Maintains strict confidentiality, especially when handling sensitive or personal data, adhering to company and legal standard. Other Requirements DBS Check: Candidates must be DBS-checked or willing to undergo one if selected. Location Requirement: Remote, although must be available for occasional in-person meetings, though the role is predominantly remote-based. What We Offer: Flexible working hours that accommodate your schedule. Opportunity for skill development and career growth in a supportive and dynamic team. If you are a self-starter with excellent organisational skills and an eagerness to contribute to a collaborative team environment, we’d love to hear from you! Apply now to join us and be part of a growing and impactful organisation and help us make a difference.
Join the Party with REHAB LDN EVENTS! Are you outgoing, motivated, and have a passion for the house music scene? We're on the hunt for energetic Nightclub Promoters to be part of our exciting weekly events in London's hottest clubs! If you like bringing big groups of people to events, having fun, and making money, you're the perfect fit! What’s in it for you? - Get VIP access to London's top clubs - Meet new people, network, and build connections - Enjoy great perks and potential bonuses - Be part of a fun, dynamic team that knows how to party! If you thrive in a fast-paced, social environment and are passionate about nightlife, we want to hear from you! REHAB is a musical project born in 2009 in Italy, that has branched out all over in Europe, and now has its home in the British Capital. It's main focus is on House Music events. Job description: As a promoter for Rehab LDN, your primary role will be to drive attendance to our events by encouraging people to purchase tickets through a unique link provided to you. This link allows us to track how many tickets you sell, ensuring you are paid accordingly and can qualify for bonuses and other benefits. In case the position interests you, you may ask for the link to your contact. Club in question: The club being currently promoted is Blue Marlin Ibiza - London, an extension of the renowned Blue Marlin club, in Ibiza, Spain. As a private members’ club, it offers a luxury music experience, combining high-end sound quality with an elegant, underground atmosphere. The venue is known for its cutting-edge sound system, architecture, and excellent service. Musical Genre: House Music. We offer the following payments for your first event with us: Direct ticket sales compensation: 0-25 tickets sold: You earn 25% of the sale price. 25-35 tickets sold: You earn 30% of the sale price. 35+ tickets sold: You earn 50% of the sale price. Ticket price: £15 Additionally, you will receive 10% of the total spending at any table booked through your promotion. Perks: Free guest list entry for 3-5 people at each event. The more tickets you sell and people you bring to the club, the higher your future payment rates and rewards. We aim to support and grow with our promoters across all events! Dresscode (for all): Men: jeans (no sportswear) Women: dress / skirt & top Requirements Proactive and enthusiastic Verbal communication skills Capability to work independently and collaboratively Proficiency with social media & promoting Extra Expertise (Non-Essential): Professional experience in the music industry Familiarity with House Music Main Tasks and Responsibilities: Coordinate with Club Staff: Work closely with management, security, and bar staff to ensure guests have a smooth entry into the club. Promote Events: Market upcoming events via social media, personal outreach, etc. to increase attendance. Report on Attendance: Track and report how many guests attend the event based on the promoter’s efforts. Extra Tasks and Responsibilities: Promote VIP/Table Services: Encourage guests to book VIP tables or bottle service, often for commission. Attend Events: Be present at the events to greet guests, ensure they have a good experience, and network with new attendees. Follow Up with Guests**: After events, follow up with key attendees to promote future events and build loyalty. Opportunities and Benefits: Career Development: Your role can go beyond promotion. We’re looking for passionate, dedicated team members who want to be more involved with organising events, especially at our new location: Blue Marlin Ibiza London. Referral: If you know anyone interested in joining as a promoter, feel free to introduce them to us. We’re always open to welcoming motivated individuals. Networking: Build your professional network by working closely with artists, DJs, and promoters. Community Engagement: Participate and enjoy the vibrant clubbing community in London. Payment: Commission pay Work Location: Hybrid Job Type: Part-time Expected hours: No more than 6 per week
- We seek an experienced bartender looking to leave the corporate scene for a small, creative community bar. We offer a fixed Sunday shift ending at 11:00 PM and a minimum of 24 hours per week. - Lead a small bar team, ensuring smooth operations, high performance, and positive team morale. - Achieve monthly revenue over £40K, control labour costs below 25%, and maintain a gross profit margin of 70%. - Ensure full booking capacity, high-quality customer service, and efficient handling of customer feedback and complaints. - Manage staff scheduling, security for events, and maintain compliance with health and safety regulations. - Assist the owner in resolving operational concerns and ensuring the bar’s success across all fronts.
Position: Host/Hostess Location: Louche Soho, 5 Greek Street, London W1D 4DD Reports to: Venue Manager Employment Type: Full-time/Part-time About Louche Soho Louche Soho is a dynamic and lively bar in the heart of London’s Soho, renowned for its live music, stylish décor, and vibrant atmosphere. We are seeking a personable and organized Host/Hostess to be the welcoming face of our venue, ensuring guests have an unforgettable experience from the moment they arrive. Job Overview As the Host/Hostess, you will be the first point of contact for our guests, responsible for greeting them warmly, managing reservations, scanning IDs for entry, and coordinating seating arrangements to optimize the flow of service. You will work closely with the bar and floor staff to ensure all guests are seated comfortably and receive exceptional service. Key Responsibilities Greeting Guests: Warmly welcome guests as they arrive, check reservations, and manage the seating plan to ensure a smooth flow throughout the venue. ID Scanning: Scan guests’ IDs as required, ensuring compliance with licensing regulations. Verify age and provide wristbands or appropriate markings for entry after 9 pm. Managing Reservations: Handle phone calls, emails, and online bookings for reservations. Keep track of the reservation schedule and communicate with the bar and management team to ensure guest needs are met. Seating Coordination: Efficiently organize seating for guests, ensuring all areas are optimally filled while maintaining an enjoyable atmosphere. Adjust seating plans based on guest flow and reservation timing. Customer Service: Address guest inquiries, concerns, and special requests in a professional and friendly manner. Maintain a calm and organized demeanor during busy periods. Assisting with Event Guests: For special events, manage guest lists and coordinate with security or event planners to ensure smooth entry and seating. Communication: Maintain clear communication with bartenders, servers, and managers to ensure timely service and respond to guest needs quickly. Venue Atmosphere: Help maintain the ambiance by ensuring the front-of-house areas are tidy, and the seating layout remains organized. Requirements Experience: Previous experience as a host/hostess in a bar, restaurant, or hospitality environment is preferred but not essential. Skills: Excellent interpersonal and communication skills, organizational abilities, and the capacity to multitask in a fast-paced environment. Appearance: Maintain a professional, well-groomed appearance that reflects the high standards of Louche Soho. Customer-Oriented: A friendly, approachable demeanor with a passion for delivering outstanding customer service. Tech-Savvy: Basic knowledge of ID scanning devices and the ability to operate them efficiently. Training will be provided. Team Player: Ability to work collaboratively with the bar, floor staff, and management to ensure seamless operations. Benefits Competitive hourly wage Opportunity to work in a vibrant and exciting venue Staff discounts on food and drinks Training and opportunities for career advancement
Duties: - Oversee daily bar operations, ensuring top-notch service and cleanliness. - Train and manage bar staff, fostering a positive work environment. - Handle customer inquiries, and complaints promptly and professionally - Secure the premises at closing, following safety protocols. - Manage inventory, minimizing waste and ensuring timely supply orders. - Monitor bar performance and implement improvement strategies. - Supervise bartenders and waitstaff for smooth operations. - Maintain high standards of hygiene and quality. - Develop strategies to increase revenue and refresh drink menus based on trends. - Ensure compliance with food safety and licensing regulations. Qualifications - experience in bartending or as a Bar Manager in a hotel or restaurant setting. - Excellent supervisory skills with the ability to lead a team effectively. - Exceptional communication skills, both verbal and written. - Ability to work in a fast-paced environment while maintaining attention to detail.
JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.
Position: Bar Manager Responsibilities: 1. Opening and Closing Duties: - Ensure the bar is set up and ready for business before opening. - Oversee the closing procedures, including cashing out registers, cleaning, and securing the premises. 2. Staff Management: - Recruit, hire, and train bar staff. - Schedule shifts and manage the staff roster. - Provide ongoing guidance and support to the bar staff. - Set performance expectations and conduct regular performance evaluations. - Address any staff performance or behavior issues promptly and effectively. 3. Operations Management: - Maintain inventory and order supplies as needed. - Monitor and control costs, including beverage and labor costs. - Develop and implement standard operating procedures for efficient bar operations. - Ensure compliance with health and safety regulations. - Handle customer complaints and resolve any issues that may arise. 4. Customer Service: - Create a welcoming and enjoyable atmosphere for customers. - Interact with customers, take orders, and serve drinks when necessary. - Train staff on providing excellent customer service. - Address customer feedback and strive to enhance the overall customer experience. 5. Financial Management: - Prepare and manage the bar's budget. - Monitor sales and revenue, and implement strategies to increase profitability. - Handle cash management, including cash handling and reconciliation. - Keep accurate records of sales, inventory, and expenses. 6. Marketing and Promotion: - Collaborate with the marketing team to develop promotional strategies. - Plan and organize special events and promotions to attract customers. - Utilize social media and other marketing channels to promote the bar. 7. Compliance and Licenses: - Ensure compliance with local, state, and federal regulations. - Obtain and maintain necessary licenses and permits for the bar's operation. Skills and Qualifications: - Previous experience in bar management or a related role. - Strong leadership and management abilities. - Excellent interpersonal and communication skills. - Knowledge of alcoholic and non-alcoholic beverages. - Understanding of health and safety regulations. - Ability to handle stressful situations and resolve conflicts. - Proficiency in managing financial aspects of the business. - Familiarity with marketing and promotional strategies. - Attention to detail and organizational skills.
Are you passionate about mixing the perfect cocktail and delivering top-notch service? Do you have a knack for creating a delightful atmosphere that keeps guests coming back for more? Nipotina, an exciting new Italian restaurant opening in the heart of Mayfair this November, is looking for an experienced and creative Bartender to join our fantastic team. If you’re passionate about mixology and ready to lead in a vibrant and innovative environment, this might be the perfect opportunity for you. Your Role You'll be responsible for maintaining the cleanliness and organisation of the bar, ensuring all drinks are prepared to the highest standard, and interacting with our guests to provide an exceptional experience. You'll also have the opportunity to create innovative cocktails alongside our Senior Team. Key Responsibilities - Keep the bar, floor, and storage areas spotless and secure. Maintain personal hygiene and ensure equipment is cleaned and maintained. - Adhere to stock controls, provide outstanding service, and have a thorough knowledge of table numbers. - Prepare drinks as trained, make cocktails without a spec sheet, and interact with guests. - Follow all licensing laws and company policies, ensuring the safety of guests and colleagues. - Assist with putting away wine, spirits, and other drink stock. What We're Looking For - Reliability and punctuality - Team player mentality - Extensive knowledge of drinks, spirits, and cocktails - Excellent English communication skills - Outstanding customer service abilities - Strong organisational skills - A keen desire to learn and grow in the profession What We Offer: - Competitive salary - A collaborative work environment - Opportunities for professional development and growth - The chance to be part of a fun and forward-thinking team - Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair If you're ready to shake up your career and be part of a vibrant team, apply today and join our team!
Great teams require strong leadership and the security that comes with an organised, fair and predictable management environment. Mamuśka! Polish Kitchen and Bar has a great team, an amazing location, a kitchen that can cook circles around anyone in the area, a fabulous cocktail selection, solid financial baking and a senior management team that is communicative, supportive, professional and fun! The one element we are missing is a Restaurant Manager that can lead the FOH service team and regain our reputation for fast, friendly and professional service. We require a mature professional who can tighten up the operation, control labour costs and move the business forward. Requirements: Proven track record managing large teams (from the front, hands-on), financial acumen, great people skills and customer service ethos, superior training ability and ability to push multiple initiatives forward within an agreed timeframe. Rewards: Great earnings including a percentage of service charge, loads of support, clear direction and career advancement are all on offer as you share in the thrill of opening new markets product lines and locations!
We are now looking for an experienced and confident Administrator on a part time, permanent basis. The role is to help streamline the nursery administration processes, ensuring that highest level service is provided to the customer, whilst supporting the business to provide a happy safe, secure and stimulating environment in which the physical, emotional, intellectual, social and psychological development of the children is taken in to full account. Roles/Responsibilities include: General Administrative Duties: Maintaining family and account records on the nursery computer program. Dealing with any parents account queries swiftly & efficiently. Maintaining accurate and confidential staff, children’s, and parent’s records. Managing supplies and ordering Enquiries: Booking prospective parents into show rounds Liaising with head office regarding enrolment week and open days Obtaining feedback on those who have attended the nursery Working closely with Head Office to manage and maintain a waiting list (if required) Financial Support Submitting funding for the site when required Invoicing monthly via Connect & the monthly collection of direct debits, childcare vouchers, tax free childcare. Ensuring accounts are up to date and accurate, including direct debt management To work alongside the Pre-School manager to Ensure the Early Years, 2,3 & 4-year-old funding is claimed correctly, and head count forms completed by parents on a termly basis and submitted to the council within the omitted time scales. Monitor & track Funding payments and highlight any anomalies immediately to the management team. Post payments to the children’s accounts to ensure accuracy of accounts. Monthly review with manager regarding debt, payments and collections. Managing and preparing receipts/invoices for site credit card (monthly) Run and pay site invoices monthly, via zero Recruitment & Personnel Maintaining accurate staff employment records, including the collection of references and DBS. Support the managers maintain weekly personnel and payroll records The ideal candidate will have experience in a similar role, with exceptional administration, financial administration, and customer service skills. You will be a quick and efficient worker, and be fully conversant with MS Office packages and programmes (good Excel skills are a must), and have previously worked with various Software Packages. Experience with Connect, Xero and/or ADP systems would be an advantage. Little Cakes Montessori School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Safer recruitment practice and pre-employment checks will be undertaken before any appointment is confirmed. This post is subject to an enhanced Disclosure and Barring Service (DBS) check. Job Types: Part-time, Permanent Pay: £13.00 per hour Expected hours: 21-25 per week Schedule: Monday Thursday, Friday Work Location: In person
Are in the market for a new role? Do you have a passion for exceptional customer service? Would you like to join a growing company that prides itself on work life balance, a mental health led culture and of course, providing some of the best salary and incentives in the industry! If so, we would love for you to join us! Market Halls is redefining the British concept of food halls, which since 2018 has brought back community hubs with eclectic dinning experiences back into iconic abandoned landmarks. Our aim is to bring these unloved spaces back to life to house independent restaurants, street food traders, bars & centralised communal dining areas, providing customers with variety & quality. Inspired by worldwide influences and trips to hundreds of food halls, captivating architecture, standout bar experiences, trusted membership clubs, hotels, urban escapes and community hubs, our emphasis is on creating a bustling atmosphere of fun. Market Halls is the ultimate destination; blending imaginative food experiences with great bars, a cultural events programme, community initiatives, a place to work and a place to meet friends. It’s a place where ‘staying awhile’ is highly encouraged. As a part of our new floor team, you will receive: A competitive salary of £11.50 - £12.00 (depending on experience). Access to Hospitality rewards, a unique benefits platform that allows exclusive discounts to gyms, retailers and other restaurants as well as a 24/7 confidential mental health chatline. 20% off ALL MH trade stands for you to enjoy a bite to eat or drink with your loved ones. Bottomless hot drinks when you’re working and delicious and nutritious food to keep you going all shift long. A whopping 28 days paid holiday (including Christmas Day, Boxing Day, New Years Day and your birthday). A stellar training and development programme bespoke curated for each employee including coaching, mentoring, workshops and project work. As our new floor team member, you will be ensuring our guests are well looked after and have the best possible experience during their visit. That involves ensuring the site is all set up for service, greeting and interacting with guests while removing utensils and clearing tables, assisting in reporting any safety or security issues to relevant management and upselling and recommending our guests the very best food and drink our traders have to offer! We are looking for individuals who truly have an engaging energy and previous experience in hospitality, who can interact with our guests whilst on the floor. Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.